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From: "Better Business Bureau" c • To:' s Subject: BBB Clairr Date: Wed, 24 Oct 2012 15:29:32 +0000 Attn: Owner/Manager Here with the Better Business Bureau notifies you that we have assumed a claim TOM your customer with respect to their dealership with you. Please overview the CLAIMS REPORT downward

ble. On a website above you must type in a response form your complain id: to view it. We are looking forward to hearing from you. Kind regards, Rebecca Wilcox Dispute councilor Better Business Bureau EFTA00402522

Hello, Here with the Better Business Bureau would like to inform you that we have been sent a complaint (ID 16333572) from one of your customers related to their dealership with you. Please o

n the details on this question and let us know of your point of view as soon as possible. We are looking forward to your prompt reply. Sincerely, Rebecca Wilcox Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 Phone: 1 (703)

ss Bureau" •Mia> To:' Subject: BBB complaint processing Date: Tue, 13 Mar 2012 13:36:32 +0000 Inline-Images: betterbb_logo.jpg Hello, Here with the Better Business Bureau would like to inform you that we have been sent a complaint (ID 16333572) from one of your customers related to their dealership with you. Please o

n the details on this question and let us know of your point of view as soon as possible. We are looking forward to your prompt reply. Sincerely, Rebecca Wilcox Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington. VA 22203-1838 Phone: Fax:

To:' Subject: Your customer complained to BBB Date: Thu, 16 Feb 2012 08:59:59 +0000 Inline-Images: betterbb_logo.jpg Good afternoon, Here with the Better Business Bureau would like to inform you that we have been filed a complaint (ID 65279966) from your customer in regard to their dealership with you. Please open t

the details on this problem and let us know of your point of view as soon as possible. We are looking forward to hearing from you. Kind regards, Rebecca Wilcox Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 EFTA00419564

Bureau" To:' Subject: BBB important information Date: Thu, 16 Feb 2012 08:56:04 +0000 Inline-Images: betterbb_logo.jpg Good afternoon, Here with the Better Business Bureau informs you that we have been filed a complaint (ID 20500961) from a customer of yours in regard to their dealership with you. Please open the COMP

PORT below to obtain the details on this case and suggest us about your opinion as soon as possible. We hope to hear from you shortly. Sincerely, Rebecca Wilcox Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 EFTA00419565

ct: Better Business Bureau complaint Date: Thu, 19 Jan 2012 11:54:45 +0000 Inline-Images: betterbb_logo.jpg > Attention: Owner/Manager Here with the Better Business Bureau would like to notify from your customer related to their dealership with you. Please open the COMPLAINT REPORT below to find the as soon as possib

hip with you. Please open the COMPLAINT REPORT below to find the as soon as possible. We are looking forward to your prompt reply. Kind regards, Rebecca Wilcox Dispute Counselor Better Business Bureau you that we have received a complaint (ID 09096731) details on this issue and let us know of your positi

Good afternoon, Here with the Better Business Bureau informs you that we have been filed a complaint (ID 20500961) from a customer of yours in regard to their dealership with you. Please open the COMP

PORT below to obtain the details on this case and suggest us about your opinion as soon as possible. We hope to hear from you shortly. Sincerely, Rebecca Wilcox Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 Phone: 1 (703)