From: "Better Business Bureau" c • To:' s Subject: BBB Clairr Date: Wed, 24 Oct 2012 15:29:32 +0000 Attn: Owner/Manager Here with the Better Business Bureau notifies you that we have assumed a claim TOM your customer with respect to their dealership with you. Please overview the CLAIMS REPORT downward to find the details on this case and advise us your position as soon as possible. On a website above you must type in a response form your complain id: to view it. We are looking forward to hearing from you. Kind regards, Rebecca Wilcox Dispute councilor Better Business Bureau EFTA00402522