From: "Better Business Bureau" •Mia> To:' Subject: BBB complaint processing Date: Tue, 13 Mar 2012 13:36:32 +0000 Inline-Images: betterbb_logo.jpg Hello, Here with the Better Business Bureau would like to inform you that we have been sent a complaint (ID 16333572) from one of your customers related to their dealership with you. Please open the COMPLAINT REPORT below to obtain the details on this question and let us know of your point of view as soon as possible. We are looking forward to your prompt reply. Sincerely, Rebecca Wilcox Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington. VA 22203-1838 Phone: Fax: EFTA00418193