From: "BBB" <I To:' Subject: Your customer complained to BBB Date: Thu, 16 Feb 2012 08:59:59 +0000 Inline-Images: betterbb_logo.jpg Good afternoon, Here with the Better Business Bureau would like to inform you that we have been filed a complaint (ID 65279966) from your customer in regard to their dealership with you. Please open the COMPLAINT REPORT below to view the details on this problem and let us know of your point of view as soon as possible. We are looking forward to hearing from you. Kind regards, Rebecca Wilcox Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 EFTA00419564