Classification: Public Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on-file, Doc Mgmt staff did a follow up with the Banker

fy/change of the address. Please submit a DB Force case prior to March 5, 2019 to Doc Management-Hold Mail with case subject Returned Mail to advise Doc Management on what to do with the returned items after the system is updated KARYNA SHULIAK 9/26/2018 7/31/2018 Statement $745.53 ND KARYNA SHULIAK 10/1

fy/change of the address. Please submit a DB Force case prior to March 5, 2019 to Doc Management-Hold Mail with case subject Returned Mail to advise Doc Management on what to do with the returned items after the system is updated AND KARYNA SHULIAK 9/26/2018 7/31/2018 Statement $745.53 AND KARYNASHULIAK

change of the address. Please submit a DB Force case prior to November 1,2018 to Doc Management-Hold Mail with case subject Returned Mail to advise Doc Management on what to do with the returned items after the system is updated DARREN K. INDYKE PUG-ATTORNEY TRUST ACCOUNT 5/23/2018 3/31/2018 DARREN K. INDYK

change of the address. Please submit a DB Force case prior to November 1,2018 to Doc Management-Hold Mail with case subject Returned Mail to advise Doc Management on what to do with the returned items after the system is updated DARREN K. INDYKE PLLC-ATTORNEY TRUST ACCOUNT 5/23/2018 3/31/2018 DARREN K. INDY

change of the address. Please submit a DB Force case prior to November 1,2018 to Doc Management-Hold Mail with case subject Returned Mail to advise Doc Management on what to do with the returned items after the system is updated DARREN K. INDYKE PLLC-ATTORNEY TRUST ACCOUNT 5/23/2018 3/31/2018 DARREN K. INDY

Classification: Public Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on-file, Doc Mgmt staff did a follow up with the Banker

fy/change of the address. Please submit a DB Force case prior to March 5, 2019 to Doc Management-Hold Mail with case subject Returned Mail to advise Doc Management on what to do with the returned items after the system is updated ND KARYNA SHULIAK 9/26/2018 7/31/2018 Statement $745.53 I I • ND KARYNA S

Public EFTA01402611 Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on- file, Doc Mgmt staff did a follow up with the Banker

ss change — I will create a case to remail the returned items after address has been updated on the system. Change of Address Cases are not sent to Doc Management, so we don't know when an address is updated. The only way to remove the return from this report is to create a DB Force Case with Case Subject = R

Classification: Public Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on-file, Doc Mgmt staff did a follow up with the Banker

Classification: Public Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on-file, Doc Mgmt staff did a follow up with the Banker

Classification: Public Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on- file, Doc Mgmt staff did a follow up with the Banker

Classification: Public Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on- file, Doc Mgmt staff did a follow up with the Banker