Classification: Public Hi Armen, As we are going through the check referrals from HVP, here is one example where the account was opened on 3/8 and Doc Management did not receive the signature card. A check was presented and was referred for no signature on-file, Doc Mgmt staff did a follow up with the Banker on 3/23 and on 3/30 we received the card today to scan. The Front Office needs to be reminded that it is important that we get the account opening documents timely. Teresa Metallo Vice President AWM GTO- OPS Vendor Oversight - Risk & Control 100 Plaza One 07311-3901 Jersey Cit , NJ - USA Tel # From: Lisa-M Ramos Sent: Monday, April 04, 2016 2:03 PM To: Teresa Metallo Subject: FW: - JEFFREY EPSTEIN - [I] Classification: Public Terri For account on the referred file Signature card was just sent to us. We will get it scanned Thank you From: Melinda Roy Sent: Monday, April 04, 2016 11:21 AM To: Usa-M Ramos; Paul Morris Cc: Raphael A Mann Subject: RE: - JEFFREY EPSTEIN - [I] Classification: Public Lisa, Please see attached for the signature card for account From: Lisa-M Ramos Sent: Wednesday, March 30, 2016 4:22 PM CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0 120809 CONFIDENTIAL SDNY_GM_00266993 EFTA01459987