19 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: POP: FBOP MCC New York MS0109 (130104.001) Main Location 150 PAR

e Install Error Windows 10 Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cram', Jeff McKenzie. Justin Houston Sep 24, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York M50109 (130164.001) Main Location 150 PA

160 Needs a quote Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 22, 2019 Additional Information & Custom Fields: Customer: Contact: Service Location: Bill To: PO FBOP MCC New York MS01

Request #25380 Needs Serial of temporary Decoder AMS Status: Priority: Type: Closed P3 (Next Day) Service Contract Assigned To: Jeff Cranor, Jeff McKenzie. Justin Houston Date Created: Next Appt.: Sep 9, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.

9 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main Location 150 PA

Raid just crashed Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 8, 2019 Customer: Contact: Service Location: Bill To: PO #: FEIOP MCC New York MS0109 (130104.001) Main Location 150 PA

942 IP cameras to Qognify Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie Sep 28, 2019 Customer: Contact: Service Location: Bill To: Additional Information & Custom Fields: Is this a emergency request: Is the system

2D up cameras to NICE Status: FBOP Assigned Priority: Type: Assigned To: Date Created: Next Appt.: P3 (Next Day) Service Contract Jeff Craw, Jeff McKenzie. Justin Houston Sep 20, 2019 Additional Information & Custom Fields: Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York M

orders and AMS on Friday. Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Nov 13, 2019 Customer: Contact: Service Location: Bill To: Additional Information & Custom Fields: PO FBOP MCC New York MS01

and Users in NICE Vision Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Sep 24, 2019 Customer: Contact: Service Location: Bill To: PO FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK

ontrol Launch Application Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranes, Jeff McKenzie Oct 3. 2019 Customer: Contact: Service Location: Bill To: Additional Information & Custom Fields: Is this a emergency request: Is the system

ON System onto the BOPNET Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Sep 20, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main Location 150 PA

e Install Error Windows 10 Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cram', Jeff McKenzie. Justin Houston Sep 24, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York M50109 (130104.001) Main Location 150 PA

up cameras to NICE Status: FBOP Assigned Priority: Type: Assigned To: Date Created: Next Appt.: P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Sep 20, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main Location 150 PA

gust ath, which caused the raid array to fail. The recorders are designed to allow one drive to fail, after two drives fail you lose recording. Both Jeff McKenzie and Jeff Cranor worked on this case with the Comm Tech onsite. I have listed the FBI contact information along with both Jeff McKenzie and Jeff Cra

Request #25380 Needs Serial of temporary Decoder AMS Status: Priority: Type: Closed P3 (Next Day) Service Contract Assigned To: Jeff Cranor, Jeff McKenzie. Justin Houston Date Created: Next Appt.: Sep 9, 2019 Customer: FBOP MCC New York MS0109 (130104.001) Contact: Service Location: Main Location

N System onto the BOPNET Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Crane'', Jeff McKenzie. Justin Houston Sep 20, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) = Main Location 150

ontrol Launch Application Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranes, Jeff McKenzie Oct 3. 2019 Customer: Contact: Service Location: Bill To: PO #: Additional Information & Custom Fields: Is this a emergency request: Is the

9 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: PO FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK

orders and AMS on Friday. Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Nov 13, 2019 Customer: Contact: Service Location: Bill To: Additional Information & Custom Fields: Is this a emergency reques