Service Request #25765 Cameras are lagging when viewed on the workstation running the Control Launch Application Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranes, Jeff McKenzie Oct 3. 2019 Customer: Contact: Service Location: Bill To: PO #: Additional Information & Custom Fields: Is this a emergency request: Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Is this a consistent problem or intermittent: Is this problem effecting all users: Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening: Material Required For Request: Who Requested the service call : Detailed Description: POOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NEW YORK, NY 10007 F8OP MCC New York MS0109 (130104.001) 150 PARK ROW NEW YORK, NY 10007 No 10103(2019 CONSISTENT NO YES YES N/A NO When viewing multiple IP cameras from the Control Application severe video lagging occurs. N/A Hughwon called about the cameras lagging when viewing in the Control Application. Schedule EFTA00127544

When Assigned To Comment Oct 3, 2019, 8-11am Jeff Cranor, Jeff McKenzie Equipment - No Equipment No Comments Details - No Detail Items EFTA00127545