est #24975 Raid just crashcx1 Status: FBOP Assigned Priority. Type: Assigned To: Date Created: Next Appt.: P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 8, 2019 Customer. Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

se notify the sender and delete or otherwise destroy the e-mail and all attachments immediately. From: Sent: Saturday, August 10, 2019 5:38 PM To: Jeff Cranor Subject: mcc ny quote & Hard Drive Info Communication Technician US Department of Justice MCC-New York 150 Park Row New York NY 10007-1704 EFT

rvice Request #22855 Raid just crashed Status: Priority: Type: Assigned To: Date Created: Next Appt: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Feb 28, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

equest #24975 Raid just crashed Status: Priority: Type: Assigned To: Date Created: Next Appt: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Aug 8, 2019 Customer: Contact: Service Location: Bill To: PO It FBOP MCC New York MS0109 (130104.001) Main Lo

st #25078 2019 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: POP: FBOP MCC New York MS0109 (130104.001) Main Lo

rvice Request #22855 Raid just crashed Status: Priority: Type: Assigned To: Date Created: Next Appt: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Feb 28, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

re he gets an error that says "Failed to copy files from the root of C:r Schedule EFTA00117606 When Assigned To Comment Sep 24. 2019, all-day Jeff Cranor, Justin Houston. Jeff McKenzie Jeff Mckenzie is working on this. Equipment - No Equipment No Comments Details - No Detail Items EFTA00117607

e Request #25160 Needs a quote Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 22, 2019 Additional Information & Custom Fields: Customer: Contact: Service Location: Bill To: PO FBOP MC

used the raid array to fail. The recorders are designed to allow one drive to fail, after two drives fail you lose recording. Both Jeff McKenzie and Jeff Cranor worked on this case with the Comm Tech onsite. I have listed the FBI contact information along with both Jeff McKenzie and Jeff Cranor. FBI Agent I

Service Request #25380 Needs Serial of temporary Decoder AMS Status: Priority: Type: Closed P3 (Next Day) Service Contract Assigned To: Jeff Cranor, Jeff McKenzie. Justin Houston Date Created: Next Appt.: Sep 9, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York

t #25078 2019 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

quest #24975 Raid just crashed Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 8, 2019 Customer: Contact: Service Location: Bill To: PO #: FEIOP MCC New York MS0109 (130104.001) Main L

dding Vicon V942 IP cameras to Qognify Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie Sep 28, 2019 Customer: Contact: Service Location: Bill To: Additional Information & Custom Fields: Is this a emergency request:

meras, but says 'Failed to Retrieve Device Data". Customer wants to work on this Monday. Schedule When Assigned To Comment Sep 20, 2019, 8-11am Jeff Cranor, Justin Houston. Jeff McKenzie Equipment - No Equipment No Comments Details - No Detail Items EFTA00117605

ocate the recorders and AMS on Friday. Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Nov 13, 2019 Customer: Contact: Service Location: Bill To: Additional Information & Custom Fields: PO FBOP MC

ming Profiles and Users in NICE Vision Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Sep 24, 2019 Customer: Contact: Service Location: Bill To: PO FBOP MCC New York MS0109 (130104.001) Main Loca

IP cameras from the Control Application severe video tagging occurs. N/A Schedule EFTA00117612 When Assigned To Comment Oct 3, 2019, 8-11am Jeff Cranor, Jeff McKenzie Equipment - No Equipment No Comments Details - No Detail Items EFTA00117613

the NICE VISION System onto the BOPNET Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Sep 20, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

equest #24975 Raid just crashed Status: Priority: Type: Assigned To: Date Created: Next Appt: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Aug 8, 2019 Customer: Contact: Service Location: Bill To: POP: FBOP MCC New York MS0109 (130104.001) Main Loc

crashed." That's under the 3 service request. And this was created on 4 August 8, 2019. That status shows ESOP 5 assigned, and it's assigned to Jeff Cranor, 6 Jeff , and Justin Houston. The contact 7 we have is, and the service 8 location is for 150 Park Row, New York, New 9 York. Is your under