Subject: RE: SF [I] To: Nina Tona ; Jane Varlet' ; GM ACO ; Xavier Avila ; lain Macara ; Rita Shteynberg ; Jitan Patel Cc: Alastair Mackinlay ; Martin Zeman ; Davide-A Sferrazza -; Aziz >; Tanushree Kirti I'll take this one for Jitan. As CIB green please proceed with the NCA process and the inherent KYC update. Thank you Mathew Negus Director I ICG Business Management I +1(212)250-6746 From: Nina Tona Sent: Friday, March 02, 2018 12:22 PM To: Jane Varlet' ; GM ACO Cc: Alastair Mackinlay ; Davide-A Sferrazza Anwar Tanushree Kirti Subject: RE: SF [I] Importance: High ; Xavier Avila ; Rita Shteynberg ; Mathew Negus Martin Zeman ; Aziz Classification: For internal use only EFTA01401843

Jane — NCA is still in progress. Rita and her team are working on it. They stopped the NCA once they found out it was in red. Jitan will inform them now to complete the NCA. @Jitan — Please inform Rita to continue with the NCA. Thank you Nina Tona From: Jane Varley Sent: Friday, March 02, 2018 11:04 AM To: GM ACO ; Xavier Avila ; lain Macara ; Rita Shteynber ; Jitan Patel ; Mathew Negus Cc: Nina Tona ; Alastair Mackinlay Sferrazza < ; Martin Zeman ; Davide-A ; Aziz Anwar • Tanushree Kirti < Subject: RE: SF [I] Classification: For internal use only +Aziz and Tanu Hi Monika, This was a WM US retain from the Offboarding Clearing House process, that currently reflects in the overall CIB file colour (not coverage colour). Hence green. EFTA01401844