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quested the service call : Detailed Description: Yes. You must call 844-802-0188 Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT When Installing the software he gets an error that says "Failed to copy files from the root of C:r Schedule EFTA00117606

re he gets an error that says "Failed to copy files from the root of C:r Schedule EFTA00117606 When Assigned To Comment Sep 24. 2019, all-day Jeff Cranor, Justin Houston. Jeff McKenzie Jeff Mckenzie is working on this. Equipment - No Equipment No Comments Details - No Detail Items EFTA00117607

he device: Has any work been done in the area involved: Can you describe what is or is not happening: YES Unknown NO NO Installation of new Nice Vision system. Material Required For Request: PHONE SUPPORT Who Requested the service call : Detailed Description: Justin, Please send quote for: 20

e Request #25160 Needs a quote Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 22, 2019 Additional Information & Custom Fields: Customer: Contact: Service Location: Bill To: PO FBOP MC

he device: Has any work been done in the area involved: Can you describe what is or is not happening: YES Unknown NO NO Installation of new Nice Vision system. Material Required For Request: PHONE SUPPORT Who Requested the service call : Detailed Description: 4 SVRs, 1 Decoder (operating as AMS t

t #25078 2019 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

ial Required For Request: Who Requested the service call : Detailed Description: Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT Assisting In network troubleshooting and up programming of the up cameras to add them into NICE. Serial Number 43144901 Cus

meras, but says 'Failed to Retrieve Device Data". Customer wants to work on this Monday. Schedule When Assigned To Comment Sep 20, 2019, 8-11am Jeff Cranor, Justin Houston. Jeff McKenzie Equipment - No Equipment No Comments Details - No Detail Items EFTA00117605

quested the service call : Detailed Description: Yes. You must call 844-802-0188 Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT I am helping Anil change IP Addresses on the encoders. Schedule EFTA00117602 When Assigned To Comment Sep 20. 2019, al

the NICE VISION System onto the BOPNET Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Sep 20, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

uest: Who Requested the service call : Detailed Description: Yes. You must call Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT When Installing the software he gets an error that says "Failed to copy files from the root of C:r Schedule EFTA00127556

re he gets an error that says "Failed to copy files from the root of C:r Schedule EFTA00127556 When Assigned To Comment Sep 24. 2019, all-day Jeff Cranor, Justin Houston. Jeff McKenzie Jeff Mckenzie is working on this. Equipment - No Equipment No Comments Details - No Detail Items EFTA00127557

uest: Who Requested the service call : Detailed Description: Yes. You must call Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT Assisting In network troubleshooting and up programming of the up cameras to add them Into NICE. Serial Number 43144901 Cus

g Vicon V942D up cameras to NICE Status: FBOP Assigned Priority: Type: Assigned To: Date Created: Next Appt.: P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Sep 20, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main L

uest: Who Requested the service call : Detailed Description: Yes. You must call Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT I am helping Anil change IP Addresses on the encoders. Schedule EFTA00127552 When Assigned To Comment Sep 20. 2019, al

. PHONE SUPPORT I am helping Anil change IP Addresses on the encoders. Schedule EFTA00127552 When Assigned To Comment Sep 20. 2019, all-day Jeff Cranor, Justin Houston. Jeff McKenzie Jeff Mckenzie is working on this. Equipment - No Equipment No Comments Details - No Detail Items EFTA00127553

uest: Who Requested the service call : Detailed Description: Yes. You must call Today CONSISTENT YES YES Unknown NO NO Installation of new Nice Vision system. PHONE SUPPORT 4 SVRs, 1 Decoder (operating as AMS temporarily), and 12 NVE2016 encoders are installed in the new equipment rack. Approxima

t #25078 2019 Nice Upgrade log Status: Priority: Type: Assigned To: Date Created: Next Appt.: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Aug 15, 2019 Customer: Contact: Service Location: Bill To: PO FBOP MCC New York MS0109 (130104.001) Main Loca

he device: Has any work been done in the area involved: Can you describe what is or Is not happening: YES Unknown NO NO Installation of new Nice Vision system. Material Required For Request: PHONE SUPPORT Who Requested the service call : Daniels Detailed Description: 4 SVRs, 1 Decoder (operating

Will be training Comm Tech tomorrow on phase 1. Schedule When Assigned To Comment Aug 12. 16, 2019, all- day Justin Houston, Jeff McKenzie, Jeff Cranor Jeff Mckenzie is on site installing the system. Equipment - No Equipment Comments Assignment Created by Jeff McKenzie on Aug 15, 2019, 12:23 PM