Workforce Planning Capabilities to Improve Succession Planning 39 Recommendation #3: Conduct Cost Benefit Analysis of 8-Hour vs. 12-Hour Shifts to Optimize Staff Allocation 40 Other Recommendations 41 Conclusion 42 Appendix 42 Appendix A: Field Research Themes 42 Appendix B: Focus Group Questions 42 Appendix

clear ownership of actions, to mitigate forecasted workforce gaps. Recommendation #3: Conduct Cost Benefit Analysis of 8-Hour vs. 12-Hour Shifts to Optimize Staff Allocation Conduct Cost Benefit Analysis of 8-Hour vs. 12-Hour Shifts is the third most urgent and impactful (Figure 19) which will provide quick assessment o