Trustability Metrix (Trustability Group LLC) Founder Emerita, Peppers & Rogers Group, a unit of Teletech Chairman of the Board, suitecx Co-author, Extreme Trust www.extremetrustpaperback.com Adjunct Professor, Fuqua School of Business, Duke University EFTA00441719

Trustability Metrix (Trustability Group LLC) Founder Emerita, Peppers & Rogers Group, a unit of Teletech Chairman of the Board, suitecx Co-author, Extreme Trust Adjunct Professor, Fuqua School of Business, Duke University phone Executive Assistant Lisa Troland EFTA00441721

Trustability Metrix (Instability Group LLC) Founder Emerita, Peppers & Rogers Group, a unit of Teletech Chairman of the Board, suitecx Co-author, Extreme Trust www.extremetrustpaperback.com Adjunct Professor, Fuqua School of Business, Duke University please note The information contained in this communica

lity Metrix (Trustability Group LLC) Founder Emerita, Peppers and Rogers Group Chairman of the Board, Suite CX Co-founder, CX Speakers Co-Author, Extreme Trust, 2016 Co-Author, Managing Customer Experience and Relationships, 3rd edition, 2017 Adjunct Professor, Fuqua School of Business, Duke University Ph

ility Metrix (Trustability Group LLC) Founder Emerita, Peppers and Rogers Group Chairman of the Board, Suite CC Co-founder, a Speakers Co-Author, Extreme Trust, 2016 Co-Author, Managing Customer Experience and Relationships, 3rd edition, 2017 Adjunct Professor, Fuqua School of Business, Duke University Ph