Subject: RE: Account Overdraft for 8 days- ACTION REQUIRED [I] From: Melinda Roy Date: Tue, 22 Mar 2016 12:30:57 -0400 To: Armen Brash a, Jj Litchford Paul Morris Classification: For internal use only Armen, This account should have been closed last week, which JJ was supposed to do. Because it was not closed and because JJ did not respond to an OD referral, another fraudulent preauthorized debit was paid on Friday 3/18. Yesterday I submitted a ticket to reverse that preauthorized debit so that the account will no longer be in OD. I was told that it will be processed by tomorrow. At that point, I will have to transfer the remaining funds to the new account and close the old one. JJ told me that he would come in yesterday afternoon to take care of it, but he never did, so at this point I will take over the process. I am not sure if JJ had the client sign account closing documents. I am trying to figure that out today so that I can be prepared once the debit has been reversed. I will keep you updated. Melinda From: Armen Brash Sent: Tuesday, March 22, 2016 12:17 PM To: Jj Litchford; Stewart Oldfield; Melinda Roy Subject: RE: Account Overdraft for 8 days- ACTION REQUIRED [I] Classification: For internal use only Adding Melinda_ does anyone have an update? EFTA01462999