From: Keith Buckholz Sent: Monday, November 20, 2017 2:01 PM To: Srikanta Gouda ; Surendra Collateral Admin-NY ; Sin I m i n Cc: Nitin-X Singh ; Collateral Admin-NY ; CUSTOMERBUILD BLO Sendhil-kumar K ; FX Middle Office <fx- >; Debra Jasper < >; Roxanne Scott >; Halina Laczny ; Hiren Mathur >; CRM-PWM Derivatives < ; Collateral-Assets Newyork <collateral- Enid Ellis Subject: RE: New Derivatives account. [I] Srikanta, I was asking if you knew someone (an actual person) who has provided your team with these docs in previous requests. I'll reach to that person for the documents your team requires. Thanks. Keith Sent with BlackBerry Work (www.blackberry.com) From: Srikanta Gouda Date: Monday, Nov 20, 2017, 1:43 PM To: Surendra Sin h , Keith Buckholz , Collateral Admin-NY Cc: Nitin-X Singh Collateral Admin-NY EFTA01398338

Sendhil-kumar Enid Ellis , CUSTOMERBUILD BLO , FX Middle Office <fx- , Debra Jasper >, Roxanne Scott , Halina Laczny , Hiren Mathur CRM-PWM Derivatives , Collateral-Assets Newyork <collateral- Subject: RE: New Derivatives account. [I] Classification: For internal use only As mentioned earlier... "Please note — CRM or the requester used to provide the below requested information to Customerbuild team whenever there is a necessity to onboard a new client" Yes.. but not sure, whom do Requester or CRM reach out to get these documents. Thanks Kind regards, Srikanta Gouda fcid:[email protected] Srikanta Gouda Process Supervisor DBOI Global Services Private Limited Global Business Services Velankani Tech park, No 43, Electronic City, Hosur Road„ 560100 Bangalore, India Email From: Surendra Singh EFTA01398339

Sent: Tuesday, November 21, 2017 12:06 AM To: Keith Buckholz ; Srikanta Gouda ; Collateral Admin-NY < M=> Cc: Nitin-X Singh ; Collateral Admin-NY ; CUSTOMERBUILD BLO Sendhil-kumar K ; FX Middle Office <fx- >; Debra Jasper ; Roxanne Scott ; Halina Laczny FX Middle Office Hiren Mathur CRM-PWM Derivatives ; Enid Ellis ; Collateral-Assets Newyork <collateral- Subject: RE: New Derivatives account. [I] Classification: For internal use only Srikanta, Please advise Keith on below mail. Kind regards, Surendra Singh {Description: Description: cid:[email protected]} Surendra Singh Associate I COO Wealth Management Operations DBOI Global Services Private Limited A-1 & A-2, Evolve - Mahindra Technology Park, Inside Mahindra World City SEZ, 302029 Jaipur, India Tel. Fax Mobile +91 Email Go green. Consider the environment before printing this email. EFTA01398340