From: Jj Litchford Sent: 10/1/2015 7:27:06 PM • Yoonsun Chung I CC: Vaishali-P Mehta ; Armen Brash To: Janice Franklin Subject: Mort, Inc. Update KYC [I] Importance: High Classification: For Internal use only Hi Janice and Yoonsun-- We have a client who has 20+ accounts spread across various entities. They have a closing tomorrow that needs to receive payment from Mort, Inc. a/c . We found out this afternoon the account was auto-closed because it has had a zero balance since 2/26/2015. The client claims they were never informed of the closing and is absolutely livid. In order to re-activate, I need a new KYC (01469735). I have almost everything, but still need research and an updated Certificate of Good Standing. The last is from October 2013. I thus far have not been able to find an online website for the US Virgin Islands where Mort, Inc. is incorporated that would provide a screenshot like we can do for Delaware for example. Is this a situation where we might be able to get a one week exception so we can reactivate the account and get the deal done tomorrow (especially if all we are missing is a certificate of good standing)? This is extremely high priority for the banker, Paul Morris and the relationship is worth -200MM+. Thanks for your consideration, I have a Doctor's appointment in the morning but am on my cell (below) if you wish to discuss further. Thanks, JJ JJ Litchford Associate Banker Deutsche Bank Trust Company Americas Deutsche Asset wealth Idanagemert Pasirtio-KitiPafenn CONFIDENTIAL - PURSUANT TO FED. R. CRIM. P. 6(e) DB-SDNY-0047218 CONFIDENTIAL SDNY_GM_00193402 EFTA01359196