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their own credit cards. If there is anything else we could assist you with please feel free to contact us anytime. We hope they enjoy their trip in Kyoto. Thank you very much. Yours sincerely, Nozomi Sagasaki Concierge Grand Hyatt Tokyo 6.10-3 Roppongi Minato-Ku Tol o 106-0032 la an Yag <image

r Ms. Shuliak and Ms. MI to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards. Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi Minato-Ku Tokyo 106.0039 Janari From: Sent: Tuesday, September 20, 2016 12:39 AM To: TYOGH-Share

ared MB-Reservation CC: Karyna Shuliak #S: Re: Picture you requested 2 of 2 Hello Saori. I understand from Karyna the hotel they are to stay in in Kyoto is in need of the American Express credit card you have on file for them ending in 4009. She says you have kindly offered to help with the situation

r Ms. Shuliak and Ms. IN to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards, Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi Minato-Ku. Tokyo 106-0032 Japan + 81 3 4333 8500 FAX wrote: From: Sent: Tuesday, September 20,

ed MB-Reservation CC: Karyna Shuliak if a: Re: Picture you requested 2 of 2 Hello Saori. I understand from Karyna the hotel they are to stay in in Kyoto is in need of the American Express credit card you have on file for them ending in She says you have kindly offered to help with the situation. Plea

ses for Ms. Shuliak and to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards. Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi Minato-Ku Tok 106-0032 Japan + TELEPHONE + DIRECT + FAX From: Lesley Groff Sent: Tuesday,

ared MB•Reservation CC: Karyna Shuliak 4S: Re: Picture you requested 2 of 2 Hello Saori. I understand from Karyna the hotel they are to stay in in Kyoto is in need of the American Express credit card you have on file for them ending in 4009. She says you have kindly offered to help with the situation

s. Shuliak and Wrote: to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards, Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi ' 106-0032 Japan TELEPHONE DIRECT From: Lesley Groff Sent: Tuesday, Sep r , To: TYOGH-Share

ared MB-Reservation CC: Karyna Shuliak 4a: Re: Picture you requested 2 of 2 Hello Saori. I understand from Karyna the hotel they are to stay in in Kyoto is in need of the American Express credit card you have on file for them ending in 4009. She says you have kindly offered to help with the situation

for Ms. Shuliak and M. to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards. Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi 106-0032 Japan TELEPHONE DIRECT From: Lesley Groff Sent: Tuesday, September 20, 2016 12:39 AM

ed MB-Reservation CC: Karyna Shutiak .445: Re: Picture you requested 2 of 2 Hello Saori. I understand from Karyna the hotel they are to stay in in Kyoto is in need of the American Express credit card you have on file for them ending in =. She says you have kindly offered to help with the situation.

ses for Ms. Shuliak and to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards. Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi Minato-Ku Tok o 106-0032 Japan + TELEPHONE + DIRECT + FAX wrote: From: Lesley Groff [mailt

red MB-Reservation CC: Karyna Shuliak WO: Re: Picture you requested 2 of 2 Hello Saori. I understand from Karyna the hotel they are to stay in in Kyoto is in need of the American Express credit card you have on file for them ending in M . She says you have kindly offered to help with the situation

ses for Ms. Shuliak and to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards. Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi Minato-Ku, Tok 106-0032 Japan TELEPHONE FAX wrote: From: Lesley Groff Sent: Tuesday, Septemb

arged to their room account instead of sending us card documents. Please be kindly informed regarding the bullet train/ Shinkansen between Tokyo and Kyoto. The bullet train runs almost every 10 to 20 minutes and takes about 2 hours 20 minutes. Kindly find train schedules around 10:00am to 11:00am for

Ms. Shuliak and Ms. Kahn to the provided credit card. Should you require any further assistance. please contact us at any time. With best regards. Saori Segawa Reservations Grand Hyatt Tokyo 6.10.3 Roppongi Minato-Ku, Tokyo 106-0032 Japan + 81 3 4333 1234 TELEPHONE + 81 3 4333 8800 DIRECT + 81 3 4333

eservation CC: Karyna Shuliak 4$: Re: Picture you requested 2 of 2 <mailto: Hello Saori. I understand from Karyna the hotel they are to stay in in Kyoto is in need of the American Express credit card you have on file for them ending in She says you have kindly offered to help with the situation. Ple

r Ms. Shuliak and Ms. MI to the provided credit card. Should you require any further assistance, please contact us at any time. With best regards, Saori Segawa Reservations Grand Hyatt Tokyo 6-10-3 Roppongi Minato-Ku, Tokyo 106-0032 Japan + 81 3 4333 1234 TELEPHONE + 81 3 4333 8800 DIRECT + 81 3 4333