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6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again 19-\, Rebecca Gray Customer Relations Executive Customer Relations Group rs) Email: Our Reference COM: 1339-3419932 optus.com.au Singlet 0ptus Pty Ltd ABN 90 05

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to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cu uR ns Group Ph: Email: rs) Our Reference COM: 1339-3419932 EFTA00264783 COM% Niel° 2GQ I - 0 I cr Mey 90a

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to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Customer Relations Grou Ph: Email: Our Reference COM: EFTA00264810 0811;INIED Qcsil ; 09.t •-re:c_cc Co\ci CO

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to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Customer Relations Grou Ph: Email: Our Reference COM: EFTA00264845 • caret NED 62OQ 1 - 9 a me`/ (9Oa - -re:cc

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to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cus Ph: Email: Our Reference COM: 1339-3419932 EFTA00265226 PERSoN et_ PrioTocRigrfrt th1STaceJ ON Cain-)Mk €1\1

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to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cus Ph: Email: Our Reference COM: 1339-3419932 EFTA00265585 VC--;10 a Er) F-)cc. L-S7). fib-"), ,cam`, Re-OC:Wi