to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive ns Group Ph in• office hours) Email: Our Reference COM: EFTA00261665 c)(7.1" ‘.• --)INIth' •:.• ;ALI; O1: c

6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again 19-\, Rebecca Gray Customer Relations Executive Customer Relations Group rs) Email: Our Reference COM: 1339-3419932 optus.com.au Singlet 0ptus Pty Ltd ABN 90 05

to 4 -6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cu ns Group Ph durin Emai Our Reference COM: EFTA00262129 ti -) ar I f e() AS pocAce tt\i\iowemer\tr- . ?cc-

. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. -7-a Cc Thanks again 11\ Rebecca Gray Customer Relations Executive Cu ns Grouo Ph Email: Our Reference COM: EFTA00262647 Eu A S Gov tre6 --eGORLE —TA e..e, entara-vicue-l- PED-

6 weeks. in the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again 4 1-v Rebecca Gray Customer Relations Executive Customer Relations Group Ph: Emai Our Reference COM: EFTA00262430 +i!e•-gf:',C1E1) Occc.S5- Occ-c-t-A•rt ttcor

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Customer Relations Group Ph: 0884689416 (during office hours) Email: rebecca.gravl Our Reference COM: 1339-3419932

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Customer Relations Group Ph (during office hours) Email Our Reference COM: optus.com.au SngTel Optus Pty Ltd

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cu uR ns Group Ph: Email: rs) Our Reference COM: 1339-3419932 EFTA00264783 COM% Niel° 2GQ I - 0 I cr Mey 90a

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Customer Relations Grou Ph: Email: Our Reference COM: EFTA00264810 0811;INIED Qcsil ; 09.t •-re:c_cc Co\ci CO

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Customer Relations Grou Ph: Email: Our Reference COM: EFTA00264845 • caret NED 62OQ 1 - 9 a me`/ (9Oa - -re:cc

-6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again ‘ N t Rebecca Gray Customer Relations Executive Customer Relations Grou Ph: Emai : Our Reference COM: 1339-3419932 EFTA00264929 . AcEnnirciCt ,?c521 - i mey 9

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cus Ph: Email: Our Reference COM: 1339-3419932 EFTA00265226 PERSoN et_ PrioTocRigrfrt th1STaceJ ON Cain-)Mk €1\1

6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again 1g,\, Rebecca Gray Customer Relations Executive Cus Ph: Email: Our Reference COM: EFTA00265142 R6SOCT or nece - fa A Ot> eL..cNrT ACM k) try - c_or\I ORn-ilen

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cu Ph: Email: Our Reference COM: 1339-3419932 EFTA00264880 • cerniNIED Qc,Q1 - (.2 i a t:Piey 61Oa Gooecuvvierr

-6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again ‘ N t Rebecca Gray Customer Relations Executive Customer Relations Ph: Email Our Reference COM: EFTA00265024 ,c5n9IN)e-b 2cQ i - L i gr say 90p. t - •-r-o__C C

to 4 -6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Custo r R Ph: Email: Our Reference COM: EFTA00265297 e7-NirrnI TH6F1 Corip oyeR Hirg_i PHCcoCRPPtt ""--roLe_K

6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again 19•\, Rebecca Gray Customer Relations Executive Customer Relations Group Ph: (during office hours) Email: Our Reference COM: EFTA00265359 PCu E r S‘rx..1.> DN

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cus Ph: Email: Our Reference COM: 1339-3419932 EFTA00265585 VC--;10 a Er) F-)cc. L-S7). fib-"), ,cam`, Re-OC:Wi

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cu Ph: Email: Our Reference COM: EFTA00265836 f/C--;rfuler) (3c-,,Nt...s, c-.C. RE-r Uri e.r.) "Ve ricon ofre

to 4 - 6 weeks. In the interest of transparency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive Cu Ph: Emai : Ou eference COM: 1339-341993 EFTA00266229 PE-r:SCNs tIL rtt er;;;C_Rt---)t-jr 3/4 t kiSti 1). ut