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shed Status: Priority: Type: Assigned To: Date Created: Next Appt: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Aug 8, 2019 Customer: Contact: Service Location: Bill To: POP: FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW NE

ree UK UK Toll Free +44-800- 0488305 Israel France Germany SI ore India +91-117-1279-047 Hong Kong +852-5808-6118 China 4-86-10-53574270 From: Jeffrey McKenzie Sent: Tuesday, February 26, 2019 14:35 To: Support < > Subject: RE: PRO UNIT RAID REBUILD DOCUMENTATION REQUEST Anything you have on Pro Unit docum

st crashed Status: Priority: Type: Assigned To: Date Created: Next Appt.: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie, Justin Houston Feb 28. 2019 Customer: FBOP MCC New York MS0109 (130104.001) Contact: Service Location: Main Location NEW YORK, NY 10007 Bill To: Yor

d needs rebuilt. I need any documentation that you may have pertaining to rebuilding the raid from the front LCD. Oognify Support Contract #: 32765 Jeffrey McKenzie I Senior Customer Support Technician SigNet Technologies I Convergint Federal Solutions Beltsville. MD 20705 When Assigned To Comment Feb 28 -

running the NICEVision software. I reached out to Justin Houston but he is out of the office and I haven'

nd said the following: I just got the email from Otisville directly. I have a case open with Clognify. I am working on it to see what the issue is. Jeffrey McKenzie I Senior Customer Support Technician SigNet Technologies I Convergint Federal Solutions 12300 Kiln Ct Suite E, Beltsville, MD 20705 Office: -I Mo

, Samsung Galaxy smartphone Original messa e ------- From: Steve Smith Date: 8/11/19 2:00 PM GMT-05:00 To: Cc: Jeff Cranor Jeffrey McKenzie , Justin Houston Subject: MCC New York >>> "Steve Smith" 08/11/2019 14:00 >» Here is the game plan: The Com Tech's are currently un- boxing the new hardw

Sent from my Vcrizon, Samsung Galaxy smartphone Original messa e ------- From: Steve Smith Date: 8/11/19 2:00 PM GMT-05:00 To: Cc: Jeff Cranor Jeffrey McKenzie , Justin Houston Subject: MCC New York >>> "Steve Smith" 08/11/2019 14:00 >» Here is the game plan: The Com Tech's are currently un- boxing the

> Cc: Jeff Cranor < >, Jeffrey McKenzie < >, Justin Houston < > Subject: MCC New York > » "Steve

y smartphone > 8/11/2019 2:42 PM > » Original messa e From: Steve Smith < > Datii.*:00 PM GMT-05:00) To: < > < > Cc: Jeff Cranor < >, Jeffrey McKenzie < >, Justin Houston < > Subject: MCC New York > » "Steve Smith" 08/11/2019 14:00 > » Here is the game plan: The Com Tech's are currently un-

) To: Cc: Jeff Cranor < >, Jeffrey McKenzie < Justin Houston Subject: MCC New York > » "Steve Smith

ng Galaxy smartphone > 8/11/2019 2:42 PM > » Original messa e From: Steve Smith < Date: 8 11 19 2:00 PM GMT-05:00) To: Cc: Jeff Cranor < >, Jeffrey McKenzie < Justin Houston Subject: MCC New York > » "Steve Smith" 08/11/2019 14:00 > » Here is the game plan: The Com Tech's are currently un- boxing th

T-05:00) To: Cc: Jeff Cranor <' Houston Subject: MCC New York >>> "Steve Smith" 08/11/2019 14:00 >» Here is the game plan: Jeffrey McKenzie , Justin The Com Tech's are currently un- boxing the new hardware and getting the equipment in the new racks. Need power and network drops and IP Add resses

8/11/19 2:00 PM (C;MT-05:00) To: Cc: Jeff Cranor <' Houston Subject: MCC New York >>> "Steve Smith" 08/11/2019 14:00 >» Here is the game plan: Jeffrey McKenzie , Justin The Com Tech's are currently un- boxing the new hardware and getting the equipment in the new racks. Need power and network drops and IP A

shed Status: Priority: Type: Assigned To: Date Created: Next Appt: FBOP Assigned P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Aug 8, 2019 Customer: Contact: Service Location: Bill To: PO It FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW N

66 [email protected] Germany +49-3419-288-035 Singapore +65-3163-3144 India +91-117-1279-047 Hong Kong +852-5808-6118 China +86-10-5357-3270 From: Jeffrey McKenzie < Sent: Tuesday, February 26, 2019 14:35 To: Support <Support@gognifycorn> Subject: RE: PRO UNIT RAID REBUILD DOCUMENTATION REQUEST Anything you ha

ust crashed Status: Priority: Type: Assigned To: Date Created: Next Appt: Closed P3 (Next Day) Service Contract Jeff Cranor, Jeff McKenzie. Justin Houston Feb 28, 2019 Customer: Contact: Service Location: Bill To: PO #: FBOP MCC New York MS0109 (130104.001) Main Location 150 PARK ROW

d needs rebuilt. I need any documentation that you may have pertaining to rebuilding the raid from the front LCD. Oognify Support Contract #: 32765 Jeffrey McKenzie I Senior Customer Support Technician SigNet Technologies I Convergint Federal Solutions 12300 Kiln Ct Suite E. Beltsville, MD 20705 Office I Mobi