hat the alleged misconduct of which they complain was both "egregious" and "part of a pattern of similar conduct directed at the public generally." Rocanova v. Equitable Lift Assur. Soc y of the U.S., 83 N.Y.2d 603, 613, 612 N.Y.S.2d 339, 343 (1994). DENIAL OF CLAIMS The Bear Stearns Respondents deny e