employees. Total Incentives Processed by SERS for Calendar Year 2021 Evaluation of Retention Incentives in the BOP, Late CY 2001 to Early CY 2018 (BOP Office of Research and Evaluation) 6 EFTA00141424 7 Why Create a Playbook? The Incentives Playbook is an extensive guide with a three-fold objective: (1) understand the incentiv