L 11 HOTLINE When you travel more than 100 miles from home. you have 24/ other select emergency coordination and assistance services. it referrals, PEI/ XXXXXXXXXXt, cash wires and more. Card Merr the costs charged by third-party service providers. 1.800.333-AMEX (toll-free) 1-715-343.7977 (direct-dial collect).