cal leadership under the supervision of our executive management team. Our playbook is based on the following key concepts: • Operate Our Stores to the Highest Standards. We ensure that our stores are always "full, fresh, friendly and clean.' Our efforts are driven through our rigorous G.O.L.D. (Grand Opening Look D

d free cash flow. Our playbook covers every major facet of store-level operations and is based on the following key concepts: Operate Our Stores to the Highest Standards. We ensure that our stores are always -full, fresh, friendly and clean: Our efforts are driven through our rigorous G.O.L.D. (Grand Opening Look Dai