m and 5.00 pm, Monday to Friday on Free call 1800 665 565. Please note call charges may be higher on mobile phones. Yours sincerely, Sandy Canale Fnerov and Water Ombudsman (SA) EFTA00267239 t_pc-N ter 1%.w es-1 IC„pritCN AND Ass tSTPINSCE - 00)( 0 19"" Tot.)6 ao 14 June 2016 Ms Jacqueline Pearce Dear Ms Pearce,