reverse, Mail To: CRUNCH PO BOX 1040 NORWALK CA 9001-1040 EFTA00186417 CARDMEMBER SERVICE P.O. BOX 8776 WILMIN lithig99-8776 PHONE: FAX: litIalliellil lllll RE: Account No: Dear Case Number: BANK:IONE July 23, 2004 On July 23, 2004, you contacted us regarding the following transaction(s): Me