AwY62S £IJIELLECTCML re OUR REF:NLRD: 201606057X 4c 4 July 2016 Ms Jacqueline Pearce AND via email: Dear Ms Pearce •s c., Your Complaint about Ms Heather Mack (Practitioner) I refer to our previous correspondence regarding your complaint about Ms Heather Mack (Practitioner). gadvactl eioner Level 10, 30