Yes. please give details of the efforts you have made and the result • Ntgalf4Ali EFTA00266504 tiovtct, IQ co4790 - 7..)Ht.wkA1/4.) i.AwY62S £IJIELLECTCML re OUR REF:NLRD: 201606057X 4c 4 July 2016 Ms Jacqueline Pearce AND via email: Dear Ms Pearce •s c., Your Complaint about Ms Heather Mack (Prac