ency I have forwarded a copy of this letter to the Telecommunications Industry Ombudsman. Thanks again Rebecca Gray Customer Relations Executive ns Group Ph in• office hours) Email: Our Reference COM: EFTA00261665 c)(7.1" ‘.• --)INIth' •:.• ;ALI; O1: c:t: C. IL)• '9c 1'1(t 1./ ; kJ : 4: