e, real users, and real needs: A study and analysis of user queries on the Web, Information Processing & Management. 36(2), 207-227. Jansen, B.J., Goodrum, A., and Spink, A. (2000) Searching for multimedia: video, audio, and image Web queries, World Wide Web Journal. 3(4), 249-254. Spink, A., Jansen,