eedings of the E-Learning 2002 Conference (Web Track), p. 485-492. Montreal, Canada, 15-19 October. Jansen, B.J., Spink, A., and Pfaff, A. (2000) A Linguistic Analysis of World Wide Web Queries, Proceedings of the Annual Meeting of the American Society of Information Science, p. 169-176. Chicago, IL. 13-16 November.