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International Journal of AFCEA
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pean Web searching trends, SIGIR Forum. 32(1), 30-37. Jansen, B.J., Riedt, R., and Turner, J. (2002) Hitting the moving technology target, SIGNAL: International Journal of AFCEA. 56(80), 65. Schmoyer, T. and Jansen, B.J. (2001) Personalized computer interaction improves customer service, SIGNAL: International Journal of AFC
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