that held roles with increasing responsibility in various services and manufacturing companies in Europe and North America. Michelle holds a BA from University of Houston and advanced certifications in HR from University of Michigan and Rice University. 24 EFTA00728771 Pacific Drilling Management Biographies (Cont

$] You can easily train your voice to convey more trust to others, and all you have to do is slow down and drop your pitch. This was tested at the University of Houston: when doctors reduced their speaking rate and pitch, especially when delivering bad news, the listener perceived them "as more caring and sympathet