09 13.5% Concierge Services 61,926 57,257 (4,669) -7.5% 71,401 (14,144) -19.8% 222,636 171,117 (51,519) -23.1% 175,611 (4,494) -2.6% Upland Revenue 1,389,347 1,374,056 (15,291) -1.1% 1,350,323 23,732 1.8% 3,587,477 2,791,375 (796,102) -22.2% 3,369,440 (578,065) -17.2% Other 476,14

395,000 505.997 (110,997) (21.9%) 1,130,004 1236,016 (185,922) (135%) NIMII1Y Bip Dotounts (f194) (604) (2.315) (1,913) (5686) (5.686) Upland Revenue 118,196 122,479 (10,277) (l") 151,279 584,830 (12371) (1.9%) 990,982 1~750 (77.768) (73%) NishlsdroCnnergeServxn 4,346 4,200 146 33%