Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3C intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris de FLIGHTS' HOTELS' CARSI CRUISES RECORD LOCATOR: NALWUCI YOUR TRIP DETA DO NOT REPLY TO THIS EMAIL. This message was sent f EFTA_R1_01113188 EFTA02286775

cannot accept incoming messages. If you have any questior Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed httpflmvamextravel corn/baggage Other Information • CITIZENS OF FRANCE MUST CARRY A VALID PASSPC Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019. 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operatal By Air Francs EFTA_R1_01113189 EFTA02286776

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways EFTA_R1_01113190 EFTA02286777

Operated By enesh Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terrninal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER INFORN E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL ASSIST HOTLINE When you travel more than 100 miles from home, you have : legal, financial or other select emergency coordination and ai including medical and legal referrals, PP# XXXXXXXXXXt, ci EFTA_R1_01113191 EFTA02286778

more. Card Members may be responsible for the costs charg service providers. 1.800.333-AMEX (toll-free) 1-715-343-7977 (direct-dial colle Manage Your Trip View and manage your Tnp by logging onto American Expre1 Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentratcom for the most up to date and acc requirements for your travel destination. Due to frequent char Express cannot guarantee the accuracy of the information pn expressly disclaims any liability for any inaccurate or incomp contained on that site. You may receive customer service emails even if you have re receive email marketing offers from American Express. For d mail practices, please review the American Express Privacy f. at www.americanexpress.comfprivacy See attached itinerary PDF or link for full terms and conditior PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you ha Reader. Refer to website below to download and install this f: htto /Avww adobe comtproducts/acrobahreadstep html Thank you for choosing American Express Centurion Travel .! pleasant trip. Please be advised that certain mandatory hotel-imposed cha not limited to. daily resort or facility fees, may be applicable t payable to the hotel operator at check-out from the property. EFTA_R1_01113192 EFTA02286779

inquire with the hotel before your trip regarding the existence such charges. Liability Statement. American Express Travel Related Servic and its parent, subsidiaries, affiliates and representatives (co act as an agent for travel suppliers and you understand and ( shall not be liable for any loss, injury, expense or damage to property resulting. directly or indirectly. from (1) the acts of o suppliers, including but not limited to delays. overbooking's. c services, cessation of operations, accidents or failures of erre.. changes in fares. itineraries or schedules: or (2) acts of God. earthquakes, floods, climatic aberrations, acts of governmerr unrest, strikes, riots, theft. disease, accidents or failures relat internet, telecommunications lines or facilities. or third party I systems. or any other cause beyond the control of Amex Intermediary Disclosure. Amex assists you in finding travel se making arrangements that meet your individual needs. We ce factors in identifying travel suppliers to you and recommendie itineraries. In this role, vie are acting as an independent third fiduciary. We want you to be aware that certain suppliers pay as well as incentives for reaching sales targets or other goals time may also provide incentives to our travel counselors. CI may also provide compensation to us for various marketing e services that we perform for them. such as granting them acc marketing channels, participating in marketing programs and technology initiatives. In addition. we receive compensation f when customers use the American Express Card or other An' products to pay for supplier products and services. From time enter into other business relationships with suppliers and the including levels and types of compensation and incentives we subject to change. In identifying suppliers and recommendinc may consider a number of factors, including supplier availabi preferences. The relationships we have with suppliers may a suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 10223' State Seller of Travel Registration Number: UBI#600469694. Registered Iowa Travel Agency. EFTA_R1_01113193 EFTA02286780

<a-NALWUQ pdf> <NALWUQ_ItineraryCalendar.ics> J • C.enturion Card website To Seam more about email security Of reports suspicious e-mail, please visit us at irr_cr,clre)prc,ss corn(p.nioling. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of Amoncan Express and you acknowledge I or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. Wo reserve the right to note prole and pr' OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova <natalia.molotkova(@centurion.com> wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). EFTA_R1_01113194 EFTA02286781

• Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova nshi n Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3C the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Parii FLIGHTSI HOTELSI CARSI CRUISES EFTA_R1_01113195 EFTA02286782

RECORD LOCATOR: NALWUQ YOUR TRIP DETAII DO NOT REPLY TO THIS EMAIL. This message was sent frc cannot accept incoming messages. If you have any questions Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed b: https //myamextravel com/baqqaqe Other Information • CITIZENS OF FRANCE MUST CARRY A VALID PASSPOF Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019. 01:55 PM EFTA_R1_01113196 EFTA02286783

Pans Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING EFTA_R1_01113197 EFTA02286784

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER INFORM) EFTA_R1_01113198 EFTA02286785

E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL - ASSIST HOTLINE When you travel more than 100 miles from home, you have 24 legal, financial or other select emergency coordination and ass including medical and legal referrals, passport replacement. ca more. Card Members may be responsible for the costs charge< service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial collect Manage Your Trip View and manage your Trip by logging onto American Express Entry and Exit Information for Travel American Express recommends that you periodically review w‘wv Visacentral.com for the most up to date and accur requirements for your travel destination. Due to frequent chang Express cannot guarantee the accuracy of the information pro% expressly disclaims any liability for any inaccurate or incomple contained on that site. You may receive customer service emails even if you have req receive email marketing offers from American Express. For del mail practices. please review the American Express Privacy St: at www.americanexpresscom/privacy EFTA_R1_01113199 EFTA02286786

See attached itinerary PDF or link for full terms and conditions PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Reader. Refer to website below to download and install this fre http.//www adobe com/products/acrobatireadstep html Thank you for choosing American Express Centurion Travel SE pleasant trip. Please be advised that certain mandatory hotel-imposed charg not limited to. daily resort or facility fees. may be applicable to payable to the hotel operator at check-out from the property. \ inquire with the hotel before your trip regarding the existence a such charges. Liability Statement. American Express Travel Related Services and its parent. subsidiaries, affiliates and representatives (calk act as an agent for travel suppliers and you understand and ag shall not be liable for any loss, injury, expense or damage to pi property resulting. directly or indirectly, from (1) the acts of om suppliers, including but not limited to delays. overbooking's. ca services. cessation of operations. accidents or failures of equip changes in fares. itineraries or schedules: or (2) acts of God. fi earthquakes, floods. climatic aberrations, acts of governmenta unrest, strikes, riots, theft. disease. accidents or failures relater internet, telecommunications lines or facilities, or third party tei systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel sup making arrangements that meet your individual needs. We cor factors in identifying travel suppliers to you and recommending itineraries. In this role, we are acting as an independent third p fiduciary. We want you to be aware that certain suppliers pay t as well as incentives for reaching sales targets or other goals. . time may also provide incentives to our travel counselors. Cer may also provide compensation to us for various marketing an services that we perform for them. such as granting them acce marketing channels. participating in marketing programs and s technology initiatives. In addition. we receive compensation fro when customers use the American Express Card or other Ame products to pay for supplier products and services. From time enter into other business relationships with suppliers and then including levels and types of compensation and incentives we i EFTA_R1_01113200 EFTA02286787

subject to change. In identifying suppliers and recommending may consider a number of factors, including supplier availabilit preferences. The relationships we have with suppliers may als suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318 State Seller of Travel Registration Number: UBI#600469694. k Registered Iowa Travel Agency. -NALWUQ.pdf> <NALWUQ_ItineraryCalendar.ics> To learn more about e-mail security or report a suspicious a-mail, pleas* visit us at @ 2015 American Express. All rights reserved Amencan Expross uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases, shipping charges andror fees you authorize. Wo reserve the right to no purposes. Lets start with air first: Your response is required to complete this reservation. Prices and availability are subject to cha. EFTA_R1_01113201 EFTA02286788

• Total air reservation, including taxes and fees: $O.0O (exchange with refund of $38.7O). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 30. Also in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. FLIGHTS I HOTELS I CARSI CRUISES EFTA_R1_01113202 EFTA02286789

RECORD LOCATOR: NALWUQ YOUR TRIP D DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qui Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acce httos.//mvamextravel.com/baociacie Other Information • CITIZENS OF FRANCE MUST CARRY A VALID PA: Paris to Osaka FLIGHT AF 292 EFTA_R1_01113203 EFTA02286790

DEPARTING Thu, May 16 2019, 01:55 PM Pans Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 EFTA_R1_01113204 EFTA02286791

DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure TermInal:Terminal 2 Arrival Termlnal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787.9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER INF( EFTA_R1_01113205 EFTA02286792

E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE When you travel more than 100 miles from home, you f legal. financial or other select emergency coordination a including medical and legal referrals, passport replacerr more. Card Members may be responsible for the costs ( service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-dial Manage Your Trip View and manage your Trip by logging onto American E Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date an' requirements for your travel destination. Due to frequen• Express cannot guarantee the accuracy of the informati' expressly disclaims any liability for any inaccurate or inc contained on that site. You may receive customer service emails even if you hi EFTA_R1_01113206 EFTA02286793

receive email marketing offers from American Express. mail practices, please review the American Express Ph. at www americanexpresS comiprivacv See attached itinerary PDF or link for full terms and con PDF itinerary attachment: If you are unable to view the PDF attachment. ensure yc Reader. Refer to website below to download and install http-riwww adobe comrproductsracrobatfreadstep html Thank you for choosing American Express Centurion Tr pleasant trip. Please be advised that certain mandatory hotel-impose( not limited to, daily resort or facility fees. may be applici payable to the hotel operator at check-out from the prop inquire with the hotel before your trip regarding the exist such charges. Liability Statement. American Express Travel Related E and its parent, subsidiaries, affiliates and representative act as an agent for travel suppliers and you understand shall not be liable for any loss, injury, expense or dama. property resulting, directly or indirectly, from (1) the acts suppliers. including but not limited to delays. overbookir services. cessation of operations. accidents or failures c changes in fares. itineraries or schedules: or (2) acts of earthquakes, floods. climatic aberrations. acts of goverr unrest, strikes, riots. theft, disease, accidents or failures internet. telecommunications lines or facilities. or third p systems. or any other cause beyond the control of Ame: Intermediary Disclosure. Amex assists you in finding tra making arrangements that meet your individual needs factors in identifying travel suppliers to you and recomn' itineraries. In this role. we are acting as an independent fiduciary. We want you to be aware that certain supplier as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselor may also provide compensation to us for various marke services that we perform for them, such as granting thei marketing channels. participating in marketing program. technology initiatives. In addition, we receive compensa EFTA_R1_01113207 EFTA02286794

when customers use the American Express Card or othi products to pay for supplier products and services. Fron enter into other business relationships with suppliers ar including levels and types of compensation and incentiv subject to change. In identifying suppliers and recomme may consider a number of factors, including supplier av preferences. The relationships we have with suppliers r suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: State Seller of Travel Registration Number: UBI#600465 Registered Iowa Travel Agency. NALWUQ.pdf> <NALWUQ_ItineraryCalendar.ics> To learn more about e-mail security or report a suspicious e-mail. please visit us at ,,- ,,ricl^e.tpress con“phish.-ri. *2015 American Express. All rights reserved American Express uses 3rd party concierge smote prowdors who are not authorized to act on behalf of American Express and you acknowledge that Amer liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against IN American Express. You are responsible for any purchases. shipping charges andror fees you authorize. We reserve the right to note profile and preference d EFTA_R1_01113208 EFTA02286795