To: From: rian Trave Sent: Thur 5/23/2019 asap= Subject: Re: Change ticke 16MAY19 NALWUQ (Need hotel & train ticket!) I I 1st class is perfect. On Ma 23, 2019, at 11:57 AM, Natalia Molotkova wrote: 1st class - $327, Premier - $365.00 Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er rez, Hours: Mon through Friday 9AM-530PM EST lets do 2:01pm can I have price of premium economy and biz? (or is it first?) On May 23, 2019, at 11:49 AM, Natalia Molotkova < > wrote: Trains are: At 2:01pm or 3:31pm, which one? What class? Regards, Natalia (Natasha) Molotkova Centurion Relafionshi Mana er Hours: Mon through Friday 9AM-530PM EST OK, working on train. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01113088 EFTA02286675

for the moment we will not book this hotel for . researching her to stay with a friend instead... train ticket next! :) On May 23, 2019, at 10:11 AM, Natalia Molotkova < > wrote: Hotel: Your response is required to complete this reservation. Prices and availability are subject to ch INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY CLASSIC ROOM " 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply SUPERIOR ROOM ** 469.00 EFF 30MAY - 01JUN 499.00 EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply DELUXE ROOM " 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply EXECUTIVE ROOM '* 549.00 EFF 30MAY - 31MAY 559.00 EFF 31MAY - 01JUN 619.00 EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply Cancellation policy - 1 days prior to arrival. Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns • Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01113089 EFTA02286676

great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova <natalia.molotkovaOcenturion.com> OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova Let's start with air first: Your response is required to complete this reservation. Prices and avail: • Total air reservation, including taxes and fees: $O.O0 (exchange with r • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns ' Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! EFTA_R1_01113090 EFTA02286677

Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London the intercontinental hotel in London May 30-June 2. Then she needs a train ticket FLIGHTS! HOTEL RECORD LOCATOR: NALW Yt DO NOT REPLY TO THIS EMAIL. Thi cannot accept incoming messages. If Service at 1 If airline tickets are purchased for this EFTA_R1_01113091 EFTA02286678

Airline Baggage Fee/Rules may apply https://myamextravelcom/bacmage Other Information • CITIZENS OF FRANCE MUST CAR Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri. May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 His 50 Mins Departure Terminal:Terminal 2 F Arrival TermMal:Terminal 1 EFTA_R1_01113092 EFTA02286679

FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200I200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure TermInal:Terminal 2 EFTA_R1_01113093 EFTA02286680

Arrival Terminal:Terrninal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAY E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE O ASSIST HOTLINE When you travel more than 100 miles f legal, financial or other select emergen including medical and legal referrals. P more. Card Members may be responsil service providers. 1.800.333-AMEX (toll-free) 1.715-343- EFTA_R1_01113094 EFTA02286681

Manage View and manage your Trip by logging Entry and Exit Information for Travel American Express recommends that yc review www.Visacentral.com for the nu requirements for your travel destinatior Express cannot guarantee the accurac expressly disclaims any liability for any contained on that site. You may receive customer service ent receive email marketing offers from Art mail practices. please review the Amer. at www amencanexpress cam/privacy See attached itinerary PDF or link for ft PDF itinerary attachment: If you are unable to view the PDF attac Reader. Refer to website below to dowi http://www.adobe.comiproducts/acrobE Thank you for choosing American Expr pleasant trip. Please be advised that certain mandak not limited to, daily resort or facility fee payable to the hotel operator at check-c inquire with the hotel before your trip re such charges. Liability Statement. American Express and its parent, subsidiaries, affiliates al EFTA_R1_01113095 EFTA02286682

act as an agent for travel suppliers and shall not be liable for any loss. injury. e property resulting, directly or indirectly, suppliers. including but not limited to di services, cessation of operations. accic changes in fares, itineraries or scheduli earthquakes, floods, climatic aberratior unrest. strikes. riots, theft, disease, acc internet, telecommunications lines or fa systems. or any other cause beyond th Intermediary Disclosure. Amex assists making arrangements that meet your it factors in identifying travel suppliers to itineraries. In this role, we are acting a≤ fiduciary. We want you to be aware tha as well as incentives for reaching sales time may also provide incentives to ow may also provide compensation to us f services that we perform for them, suct marketing channels. participating in ma technology initiatives. In addition, we re when customers use the American Exp products to pay for supplier products al enter into other business relationships including levels and types of compense subject to change. In identifying supplis may consider a number of factors. inch preferences. The relationships we havi suppliers we identify and the itineraries California State Seller of Travel Registr State Seller of Travel Registration Num Registered Iowa Travel Agency. EFTA_R1_01113096 EFTA02286683

-NALWUQ.pdf> <NALWUQ_ItineraryCalendar.ics> To learn more about e-mail security or report a suspicious e-mail, please visit us at anrericanexpress comlphishing. 4O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authored to act on behalf of American E: responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or l and not against American Express. You aro responsible for any purchases. shipping charges and/or fees you authori purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability • Total air reservation, including taxes and fees: $0.00 (exchange with refund • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova @ Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! EFTA_R1_01113097 EFTA02286684

Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er MCL Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to dep intercontinental hotel in London May 30-June 2. Then she needs a train ticket from Lond FLIGHTS I HOTELS' CAF RECORD LOCATOR: NALWUQ YOUR DO NOT REPLY TO THIS EMAIL. This mes EFTA_R1_01113098 EFTA02286685

cannot accept incoming messages. If you hi Service at 1 If airline tickets are purchased for this itinera Airline Baggage Fee/Rules may apply and c• https://myamextrayel COmfbacioacie Other Information • CITIZENS OF FRANCE MUST CARRY A Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019. 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operated By All France EFTA_R1_01113099 EFTA02286686

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways EFTA_R1_01113100 EFTA02286687

Operated By Sabah Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELL E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127.14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON VOL ASSIST HOTLINE When you travel more than 100 miles from h. legal, financial or other select emergency coc including medical and legal referrals, PP# XX EFTA_R1_01113101 EFTA02286688

more. Card Members may be responsible for service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 i Manage Your View and manage your Trip by logging onto / Entry and Exit Information for Travel American Express recommends that you pert review www.Visacentral.com for the most up requirements for your travel destination. Due Express cannot guarantee the accuracy of thi expressly disclaims any liability for any inacc contained on that site. You may receive customer service emails evi receive email marketing offers from Americar mail practices, please review the American E at www.amencanexpress.com/privacy See attached itinerary PDF or link for full tern PDF itinerary attachment: If you are unable to view the PDF attachment Reader. Refer to website below to download http fiwww adobe corn/products/acrobat/read Thank you for choosing American Express CI pleasant trip. Please be advised that certain mandatory hol not limited to, daily resort or facility fees, ma), payable to the hotel operator at check-out fro EFTA_R1_01113102 EFTA02286689

inquire with the hotel before your trip regardir such charges. Liability Statement. American Express Trave and its parent, subsidiaries, affiliates and rep act as an agent for travel suppliers and you u shall not be liable for any loss. injury. expens property resulting, directly or indirectly, from suppliers, including but not limited to delays. services, cessation of operations, accidents c changes in fares. itineraries or schedules: or earthquakes, floods, climatic aberrations. act unrest. strikes, riots, theft. disease, accidents internet. telecommunications lines or facilities systems, or any other cause beyond the cont Intermediary Disclosure. Amex assists you in making arrangements that meet your individt. factors in identifying travel suppliers to you ai itineraries. In this role. we are acting as an in fiduciary. We want you to be aware that cede as well as incentives for reaching sales targe' time may also provide incentives to our trave may also provide compensation to us for vari services that we perform for them, such as gi marketing channels. participating in marketin technology initiatives. In addition, we receive when customers use the American Express C products to pay for supplier products and ser enter into other business relationships with s including levels and types of compensation a subject to change. In identifying suppliers anc may consider a number of factors, including preferences. The relationships we have with suppliers we identify and the itineraries we re California State Seller of Travel Registration I State Seller of Travel Registration Number: U Registered Iowa Travel Agency. EFTA_R1_01113103 EFTA02286690

< -NALWUC) pdf> <NALWUQ_ItineraryCalendar.ics> To loam mote about e-mail security or report a suspicious 0.111311. please visit us at .1- ' ,:t!“ttt"Prett e. O 2015 American Express. All rights reserved Amoncan Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express an< or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by t Amoncan Express. You aro responsible for any purchases, shipping charges and/or foss you authorize. We reserve the nght tc OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < > Let's start with air first: Your response is required to complete this reservation. Prices and availability • Total air reservation, including taxes and fees: $0.00 (exchange with refund EFTA_R1_01113104 EFTA02286691

• Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova h Centurion Relations i Mana er Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova ns r Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to der the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L FLIGHTS, HOTELS: CARS EFTA_R1_01113105 EFTA02286692

RECORD LOCATOR: NALWUQ YOUR 1 DO NOT REPLY TO THIS EMAIL. This mess cannot accept incoming messages. If you hav Service at 1 If airline tickets are purchased for this itinerary Airline Baggage Fee/Rules may apply and car https://mvamextravel.com/bacmage Other Information • CITIZENS OF FRANCE MUST CARRY A V. Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM EFTA_R1_01113106 EFTA02286693

Paris Charles De Gaulle (CDG) ARRIVING Fri. May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Termlnal:Temunal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING EFTA_R1_01113107 EFTA02286694

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLE EFTA_R1_01113108 EFTA02286695

E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON POUF ASSIST HOTLINE When you travel more than 100 miles from hor legal, financial or other select emergency coorc including medical and legal referrals, PP# XXX more. Card Members may be responsible for tt service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 (d Manage Your T View and manage your Trip by logging onto An Entry and Exit Information for Travel American Express recommends that you perioc review vrivw Visacentral.com for the most up tc requirements for your travel destination. Due tc Express cannot guarantee the accuracy of the expressly disclaims any liability for any inaccur contained on that site. You may receive customer service emails ever receive email marketing offers from American I mail practices. please review the American Exr at wwvr.americanexoress.com/privacy EFTA_R1_01113109 EFTA02286696

See attached itinerary PDF or link for full terms PDF itinerary attachment: If you are unable to view the PDF attachment, Reader. Refer to website below to download ar http thinvw adobe.com/products/acrobattreadst Thank you for choosing American Express Cell pleasant trip. Please be advised that certain mandatory hotel not limited to. daily resort or facility fees. may t payable to the hotel operator at check-out from inquire with the hotel before your trip regarding such charges. Liability Statement. American Express Travel f and its parent. subsidiaries. affiliates and repre act as an agent for travel suppliers and you urn shall not be liable for any loss, injury. expense property resulting, directly or indirectly. from (1 suppliers. including but not limited to delays. oi services. cessation of operations. accidents or changes in fares, itineraries or schedules: or (2 earthquakes. floods, climatic aberrations. acts unrest, strikes, riots. theft, disease. accidents c internet. telecommunications lines or facilities. systems. or any other cause beyond the contro Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role, we are acting as an indE fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for varioi services that we perform for them, such as gra marketing channels, participating in marketing technology initiatives. In addition. we receive ci when customers use the American Express Ca products to pay for supplier products and servi' enter into other business relationships with sui including levels and types of compensation an< EPTA_R1_01113110 EFTA02286697

subject to change. In identifying suppliers and I may consider a number of factors, including su preferences. The relationships we have with st suppliers we identify and the itineraries we recc California State Seller of Travel Registration Nt State Seller of Travel Registration Number: UB Registered Iowa Travel Agency. al=-NALWUQ pdf> <NALWUQ_ItineraryCalendar.ics> r I -2 ,^e Centorion Card .e.sobVe To learn more about e-mail utility a report a suspicious e-mail, please visit us at arnorCOnOioreSa Crolohishine. 2015 American Express. All rights reserved Amoncan Express uses 3rd party concierge service providers who aro not authenzed to act on behalf of American Express an< responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products r and not against Amencan Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We re purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are st EFTA_R1_01113111 EFTA02286698

• Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38 • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 3.2h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to P FLIGHTS I HOTELS I CARS I EFTA_R1_01113112 EFTA02286699

RECORD LOCATOR: NALWUQ YOUR TF DO NOT REPLY TO THIS EMAIL. This messag cannot accept incoming messages. If you have Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can t https.//myamextravel corn/baggage Other Information • CITIZENS OF FRANCE MUST CARRY A VAl Paris to Osaka FLIGHT AF 292 EFTA_R1_01113113 EFTA02286700

DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (COG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival TermInal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 EFTA_R1_01113114 EFTA02286701

DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER EFTA_R1_01113115 EFTA02286702

E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR' ASSIST HOTLINE When you travel more than 100 miles from norm legal. financial or other select emergency coordir including medical and legal referrals. PP# XXXX. more. Card Members may be responsible for the service providers. 1.800-333-AMEX (toll-free) 1-715-343-7977 (dirt Manage Your Tri. View and manage your Trip by logging onto AME Entry and Exit Information for Travel American Express recommends that you periodic review www.Visacentral.com for the most up to c requirements for your travel destination. Due to f Express cannot guarantee the accuracy of the in expressly disclaims any liability for any inaccural contained on that site. You may receive customer service emails even it EFTA_R1_01113116 EFTA02286703

receive email marketing offers from American Ex mail practices, please review the American Exprc at www americanexpress com/privacv See attached itinerary PDF or link for full terms e PDF itinerary attachment: If you are unable to view the PDF attachment. er Reader. Refer to website below to download and http llwww adobe comrproducts/acrobat/readster Thank you for choosing American Express Centt pleasant trip. Please be advised that certain mandatory hotel-i not limited to. daily resort or facility fees, may be payable to the hotel operator at check-out from tl inquire with the hotel before your trip regarding such charges. Liability Statement. American Express Travel RE and its parent. subsidiaries, affiliates and represE act as an agent for travel suppliers and you uncle shall not be liable for any loss, injury, expense or property resulting. directly or indirectly, from (1) I suppliers. including but not limited to delays. ove services. cessation of operations. accidents or fa changes in fares. itineraries or schedules, or (2) earthquakes. floods, climatic aberrations, acts of unrest. strikes. riots, theft. disease. accidents or Internet, telecommunications lines or facilities. of systems. or any other cause beyond the control r Intermediary Disclosure. Amex assists you in fin( making arrangements that meet your individual r factors in identifying travel suppliers to you and r itineraries. In this role, we are acting as an indep fiduciary. We want you to be aware that certain e as well as incentives for reaching sales targets o time may also provide incentives to our travel co may also provide compensation to us for various services that we perform for them, such as grant marketing channels. participating in marketing pi technology initiatives. In addition. we receive cor EFTA_R1_01113117 EFTA02286704

when customers use the American Express Card products to pay for supplier products and service enter into other business relationships with supp including levels and types of compensation and i subject to change. In identifying suppliers and re may consider a number of factors, including sup; preferences. The relationships we have with sup suppliers we identify and the itineraries we recap California State Seller of Travel Registration Nun State Seller of Travel Registration Number: UBI# Registered Iowa Travel Agency. NALWUQ pdf> <NALWUQ_ItineraryCalendar.ics> To learn more about secunty or report a suspicious email, please visit us at One Tress C,n<ohrsh:N. C 2015 Amencan Express. All nghts reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr the actions of the service provider and the only remedy for any claims relating to serwces or products provided by the service provider is are responsible for any purchases. shriving charges andrcx fees you authorize. We reserve the right to note profile and preference data I EFTA_R1_01113118 EFTA02286705

Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7OY CLASSIC ROOM ** 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. SUPERIOR ROOM •• 469.00 499.00 EFF 30MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. DELUXE ROOM •• 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM •• 549.00 559.00 619.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. Cancellation policy - 1 days prior to arrival. Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns CC Hours: Mon through Friday 9AM-530PM EST great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova a> wrote: EFTA_R1_01113119 EFTA02286706

OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relafionshi Mana er Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < > Let's start with air first: Your response is required to complete this reservation. Prices and availability • Total air reservation, including taxes and fees: $0.00 (exchange with refund • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova EFTA_R1_01113120 EFTA02286707

Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to dep the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L FLIGHTSI HOTELSI CARS RECORD LOCATOR: NALWUQ YOUR 1 DO NOT REPLY TO THIS EMAIL. This messi cannot accept incoming messages. If you hay Service at 1 If airline tickets are purchased for this itinerant Airline Baggage Fee/Rules may apply and car hilps://myamextravel comthaqqacie EFTA_R1_01113121 EFTA02286708

Other Information • CITIZENS OF FRANCE MUST CARRY A V. Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B EFTA_R1_01113122 EFTA02286709

W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION EFTA_R1_01113123 EFTA02286710

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLE E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUF ASSIST HOTLINE When you travel more than 100 miles from hor legal, financial or other select emergency coorc including medical and legal referrals, PP# XXX more. Card Members may be responsible for tt service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 (d Manage Your T EFTA_R1_01113124 EFTA02286711

View and manage your Trip by logging onto An Entry and Exit Information for Travel American Express recommends that you perioc review www.Visacentral.com for the most up tc requirements for your travel destination. Due tc Express cannot guarantee the accuracy of the expressly disclaims any liability for any inaccur contained on that site. You may receive customer service emails ever receive email marketing offers from American f mail practices. please review the American Exc at www.americanexpress.comiprivacv See attached itinerary PDF or link for full terms PDF itinerary attachment: If you are unable to view the PDF attachment, Reader. Refer to website below to download ar http iIVAVW adobe com/products/acrobatireadst Thank you for choosing American Express Cen pleasant trip. Please be advised that certain mandatory hotel not limited to, daily resort or facility fees, may t payable to the hotel operator at check-out from inquire with the hotel before your trip regarding such charges. Liability Statement. American Express Travel f and its parent, subsidiaries, affiliates and repre act as an agent for travel suppliers and you uni shall not be liable for any loss, injury, expense property resulting, directly or indirectly, from (1 suppliers. including but not limited to delays. services, cessation of operations, accidents or changes in fares, itineraries or schedules; or (2 EFTA_R1_01113125 EFTA02286712

earthquakes. floods, climatic aberrations, acts unrest, strikes, riots. theft, disease. accidents c Internet, telecommunications lines or facilities. systems, or any other cause beyond the contro Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role. we are acting as an ind€ fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for varioi services that we perform for them. such as gra marketing channels, participating in marketing technology initiatives. In addition, we receive ci when customers use the American Express Ca products to pay for supplier products and servii enter into other business relationships with sul including levels and types of compensation anc subject to change. In identifying suppliers and may consider a number of factors. including su preferences. The relationships we have with st suppliers we identify and the itineraries we recc California State Seller of Travel Registration Nt State Seller of Travel Registration Number: UB Registered Iowa Travel Agency. EETA_R1_01113126 EFTA02286713

-NALWUQ pd f> <NALWUQ_ItineraryCalendarics> S,a;en.,en: I V,s1,^c. CE,n,t/ion Card ....eb5;le To learn more about e-mail security a report a suspicious 0-mail. please visit us at .r^-tencanopress comrphistting O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express an< responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products r and not against American Express. You are responsible for any purchases. shipping charges andfor loos you authorize. We re purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are st Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38 'I'icket is refundable, changes are subject to difference in fare. • Thu, 3O May - British Airways 6 - Business - 12h 25m I >eparting: Tokyo Narita Airport (NRTJ at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST good to know hoping you feel good as new asap' Morning, thank you . I am OK. Working on exchange. EFTA_R1_01113127 EFTA02286714

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to P FLIGHTSI HOTELS' CARSI CRUIS RECORD LOCATOR: NALWUQ YOUR TRIP DO NOT REPLY TO THIS EMAIL. This message WE cannot accept incoming messages. If you have any Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be ac httos://mvamextravel.com/bamage EFTA_R1_01113128 EFTA02286715

Other Information • CITIZENS OF FRANCE MUST CARRY A VALID F Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019. 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 EFTA_R1_01113129 EFTA02286716

W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION EFTA_R1_01113130 EFTA02286717

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER IN E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRW ASSIST HOTLINE When you travel more than 100 miles from home. yo legal, financial or other select emergency coordinatio including medical and legal referrals, PP# XXXXXXX more. Card Members may be responsible for the cos. service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-d Manage Your 1np EFTA_R1_01113131 EFTA02286718

View and manage your Trip by logging onto Amencai Entry and Exit Information for Travel American Express recommends that you periodically review www_Visacentral.com for the most up to date requirements for your travel destination. Due to frequ Express cannot guarantee the accuracy of the inform expressly disclaims any liability for any inaccurate or contained on that site. You may receive customer service emails even if you receive email marketing offers from American Expres mail practices, please review the American Express F at www.americanexpress.comtprivacv See attached itinerary PDF or link for full terms and c PDF itinerary attachment: If you are unable to view the PDF attachment, ensure Reader. Refer to website below to download and inst http //www adobe corniproductslacrobattreadstep htn Thank you for choosing American Express Centurion pleasant trip. Please be advised that certain mandatory hotel-impo not limited to, daily resort or facility fees, may be app payable to the hotel operator at check-out from the pi inquire with the hotel before your trip regarding the e> such charges. Liability Statement. American Express Travel Relate. and its parent, subsidiaries. affiliates and representat act as an agent for travel suppliers and you understa shall not be liable for any loss, injury, expense or dar property resulting, directly or indirectly, from (1) the E suppliers, including but not limited to delays, overboc services, cessation of operations, accidents or failure changes in fares, itineraries or schedules: or (2) acts EFTA_R1_01113132 EFTA02286719

earthquakes, floods, climatic aberrations, acts of goy unrest. strikes. riots. theft, disease. accidents or failu internet. telecommunications lines or facilities, or thir systems, or any other cause beyond the control of Ar Intermediary Disclosure. Amex assists you in finding making arrangements that meet your individual need. factors in identifying travel suppliers to you and recor itineraries. In this role, we are acting as an independE fiduciary. We want you to be aware that certain supp as well as incentives for reaching sales targets or oth time may also provide incentives to our travel counse may also provide compensation to us for various mai services that we perform for them. such as granting t marketing channels, participating in marketing progre technology initiatives. In addition. we receive comper when customers use the American Express Card or c products to pay for supplier products and services. Fi enter into other business relationships with suppliers including levels and types of compensation and inter subject to change. In identifying suppliers and recom may consider a number of factors, including supplier preferences. The relationships we have with supplier suppliers we identify and the itineraries we recommer California State Seller of Travel Registration Number State Seller of Travel Registration Number: UBI#600' Registered Iowa Travel Agency. EFTA_R1_01113133 EFTA02286720

<a-NALWUQ.pdf> <NALWUQ_ItineraryCalendar.ics> Privacy Statement I Visit the Centurion Card website To learn more about s•mad security or report a suspicious e-mail, please visit us at pmencanexoreSs comtphishine. O 2O15 American Express. All rights reserved American Express uses 3rd party concierge service providers *to are not authorized to act on behalf of American Express and you ackr or liable for the actions of the service provider and the only remedy far any claims relating to services or products provided by the service American Express. You are responsible for any purchases, shipping charges and/or loos you authorize. Wo reserve the right to note prol OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Man Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < › wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are st. • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38 • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Maria er EFTA_R1_01113134 EFTA02286721

Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova T1S Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London FUGHTSI HOTELSI CARSI CRUISE RECORD LOCATOR: NALWUQ EFTA_R1_01113135 EFTA02286722

YOUR TRIP E DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qi Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc https.//myamextravel com/baogage Other Information • CITIZENS OF FRANCE MUST CARRY A VALID PP Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019, 01:55 PM Paris Charles De Gaulle (COG) ARRIVING Fri. May 17 2019. 08.45 AM Osaka Kansa' International (KIX) EFTA_R1_01113136 EFTA02286723

Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019. 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019. 05:20 PM London London Heathrow (LHR) EFTA_R1_01113137 EFTA02286724

British Airways OParataci By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Termlnal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER INF E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE When you travel more than 100 miles from home, you EFTA_R1_01113138 EFTA02286725

legal, financial or other select emergency coordination including medical and legal referrals. PP# XXXXXXXX: more. Card Members may be responsible for the costs service providers. 1400-333-AMEX (toll-free) 1-715-343-7977 (direct-dia Manage Your Trip View and manage your Trip by logging onto American Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral corn for the most up to date ar requirements for your travel destination. Due to frequer Express cannot guarantee the accuracy of the informal expressly disclaims any liability for any inaccurate or it contained on that site. You may receive customer service emails even if you h receive email marketing offers from American Express. mail practices, please review the American Express Pri at www. amencanexpress.comiptivacy See attached itinerary PDF or link for full terms and co PDF itinerary attachment: If you are unable to view the PDF attachment. ensure Reader. Refer to website below to download and instal hitt) //www adobe com/productstacrobaUreadstep html Thank you for choosing American Express Centurion T pleasant trip. Please be advised that certain mandatory hotel-impose EFTA_R1_01113139 EFTA02286726

not limited to, daily resort or facility fees. may be applic payable to the hotel operator at check-out from the pro inquire with the hotel before your trip regarding the exiE such charges. Liability Statement. American Express Travel Related and its parent, subsidiaries. affiliates and representativ act as an agent for travel suppliers and you understanc shall not be liable for any loss. injury, expense or damn property resulting, directly or indirectly, from (1) the act suppliers. including but not limited to delays. overbook' services, cessation of operations, accidents or failures changes in fares. itineraries or schedules: or (2) acts o' earthquakes. floods, climatic aberrations. acts of gover unrest, strikes. riots, theft, disease. accidents or failure internet, telecommunications lines or facilities, or third systems, or any other cause beyond the control of Amc Intermediary Disclosure. Amex assists you in finding tr. making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recomr itineraries. In this role. we are acting as an independen fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselc may also provide compensation to us for various mark services that we perform for them, such as granting the marketing channels, participating in marketing progran technology initiatives. In addition, we receive compens• when customers use the American Express Card or ott products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti subject to change. In identifying suppliers and recomm may consider a number of factors. including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenc California State Seller of Travel Registration Number: ' State Seller of Travel Registration Number: UBI#6004E Registered Iowa Travel Agency. EFTA_R1_01113140 EFTA02286727

NALWUQ.pdf> <NALWUQ_ItineraryCalendar. ics> Pt,. aay CT) f.arari.,-.t l s ,r Cart le To learn more about einart security or report a suspicious email. please visit us at -1- ph O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you ackr responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided b and not against American Express. You aro responsible for any purchases. shipping charges and/or fees you authorize. We reserve the purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01113141 EFTA02286728

Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3C hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around FIJGHTSI HOTELSI CARSI CRUZ RECORD LOCATOR: NALWUQ EFTA_R1_01113142 EFTA02286729

YOUR TRIP DO NOT REPLY TO THIS EMAIL. This message w cannot accept incoming messages. If you have any Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be a https //myamextravel corn/baggage Other Information • CITIZENS OF FRANCE MUST CARRY A VALID Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019. 01.55 PM Pans Charles De Gaulle (COG) ARRIVING Fri. May 17 2019. 08:45 AM Osaka Kansa' International (KIX) EFTA_R1_01113143 EFTA02286730

Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 106 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019. 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019. 05:20 PM London London Heathrow (LHR) EFTA_R1_01113144 EFTA02286731

British Airways °Prated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival TermInal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER IN E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRU ASSIST HOTLINE When you travel more than 100 miles from home, yi EFTA_R1_01113145 EFTA02286732

legal, financial or other select emergency coordinatir including medical and legal referrals. PP# XXXXXX) more. Card Members may be responsible for the col service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-4 Manage Your Trip View and manage your Trip by logging onto AmencE Entry and Exit Information for Travel American Express recommends that you periodical') review www Visacentral com for the most up to date requirements for your travel destination. Due to freqi Express cannot guarantee the accuracy of the inforn expressly disclaims any liability for any inaccurate o contained on that site. You may receive customer service emails even if yo receive email marketing offers from American Expre mail practices. please review the American Express at v4Avw.americanexpress.com/privacy See attached itinerary PDF or link for full terms and PDF itinerary attachment: If you are unable to view the PDF attachment. ensur Reader. Refer to website below to download and ins httollwww.adobe.comrproductsfacrobatireadstep.ht Thank you for choosing American Express Centurior pleasant trip. Please be advised that certain mandatory hotel-imps EFTA_R1_01113146 EFTA02286733

not limited to, daily resort or facility fees, may be apt payable to the hotel operator at check-out from the inquire with the hotel before your trip regarding the e such charges. Liability Statement. American Express Travel Retat( and its parent, subsidiaries, affiliates and representa act as an agent for travel suppliers and you underst≤ shall not be liable for any loss. injury, expense or da property resulting, directly or indirectly, from (1) the suppliers. including but not limited to delays. overbo services, cessation of operations, accidents or failun changes in fares, itineraries or schedules: or (2) act≤ earthquakes, floods. climatic aberrations, acts of go' unrest, strikes. riots, theft, disease, accidents or fa& internet, telecommunications lines or facilities, or thi systems, or any other cause beyond the control of A Intermediary Disclosure. Amex assists you in findinc making arrangements that meet your individual neec factors in identifying travel suppliers to you and reco itineraries. In this role. we are acting as an independ fiduciary. We want you to be aware that certain sup{ as well as incentives for reaching sales targets or otl time may also provide incentives to our travel couns may also provide compensation to us for various m≤ services that we perform for them, such as granting marketing channels. participating in marketing progr technology initiatives. In addition. we receive compe when customers use the American Express Card or products to pay for supplier products and services. F enter into other business relationships with supplier including levels and types of compensation and ince subject to change. In identifying suppliers and recort may consider a number of factors, including supplies preferences. The relationships we have with supplie suppliers we identify and the itineraries we recomm≤ California State Seller of Travel Registration Numbe State Seller of Travel Registration Number: UBI#60C Registered Iowa Travel Agency. EFTA_R1_01113147 EFTA02286734

-NALWUQ.pdf> <NALWUQ_ItineraryCalendar.ics> To learn more about e-mail security or report a suspicious 0-nlail, please visit us at no, ercane,pross coal/piss/10o. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authonzod to act on behalf of Amencan Express and you acknowledge of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service pi purchases. shipping charges andior fees you authorize. We reserve the right to note profile and preference data for servicing purposes. Trains are: At 2:01pm or 3:31pm, which one? What class? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er IMIEr Hours: Mon through Friday 9AM-530PM EST OK, working on train. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkovaOcenturion.com EFTA_R1_01113148 EFTA02286735

Hours: Mon through Friday 9AM-530PM EST for the moment we will not book this hotel for . researching her to stay with a friend instead... train ticket next! :) On May 23, 2019, at 10:11 AM, Natalia Molotkova < > wrote: Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY CLASSIC ROOM •• 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. SUPERIOR ROOM •• 469.00 499.00 EFF 30MAY - 01JUN EFF O1JUN - 02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. DELUXE ROOM •• 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM •• 549.00 559.00 619.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. Cancellation policy - 1 days prior to arrival. Please reply to this email and provide your authorization to proceed. Regards, EFTA_R1_01113149 EFTA02286736

Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova < > wrote: OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < > Let's start with air first: Your response is required to complete this reservation. Prices and availability • Total air reservation, including taxes and fees: $0.00 (exchange with refund • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01113150 EFTA02286737

good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova enturion.com Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to dep the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L FLIGHTS' HOTELS I CARS RECORD LOCATOR: NALWUQ YOUR 1 EFTA_R1_01113151 EFTA02286738

DO NOT REPLY TO THIS EMAIL. This mess/ cannot accept incoming messages. If you hay Service at 1 If airline tickets are purchased for this itinerary Airline Baggage Fee/Rules may apply and car https //mvamextravel.comtbaqqage Other Information • CITIZENS OF FRANCE MUST CARRY A V. Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019. 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France EFTA_R1_01113152 EFTA02286739

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terrninal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fn, May 31 2019. 05:20 PM London London Heathrow (LHR) British Airways EFTA_R1_01113153 EFTA02286740

Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLE E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUF ASSIST HOTLINE When you travel more than 100 miles from hor legal, financial or other select emergency coorc including medical and legal referrals, PP# XXX EFTA_R1_01113154 EFTA02286741

more. Card Members may be responsible for It service providers. 1.800-333-AMEX (toll-free) 1-715-343-7977 (d Manage Your View and manage your Trip by logging onto An Entry and Exit Information for Travel American Express recommends that you perioc review www.Visacentral.com for the most up tc requirements for your travel destination. Due tc Express cannot guarantee the accuracy of the expressly disclaims any liability for any inaccur contained on that site. You may receive customer service emails even receive email marketing offers from American E mail practices. please review the American Exi at www.amencanexpress.comfpnvacy See attached itinerary PDF or link for full terms PDF itinerary attachment: If you are unable to view the PDF attachment, Reader. Refer to website below to download ar http //www adobe com/productsiacrobatereadst Thank you for choosing American Express Cer pleasant trip. Please be advised that certain mandatory hote not limited to, daily resort or facility fees, may t payable to the hotel operator at check-out from EFTA_R1_01113155 EFTA02286742

inquire with the hotel before your trip regarding such charges. Liability Statement. American Express Travel and its parent, subsidiaries. affiliates and repre act as an agent for travel suppliers and you uni shall not be liable for any loss, injury, expense properly resulting, directly or indirectly, from (1 suppliers. including but not limited to delays, o. services, cessation of operations. accidents or changes in fares, itineraries or schedules: or (2 earthquakes, floods, climatic aberrations, acts unrest, strikes, riots, theft, disease. accidents c internet. telecommunications lines or facilities, systems. or any other cause beyond the contro Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role. we are acting as an indc fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for varioi services that we perform for them. such as gra marketing channels, participating in marketing technology initiatives. In addition, we receive ci when customers use the American Express Ca products to pay for supplier products and servi' enter into other business relationships with sul including levels and types of compensation anc subject to change. In identifying suppliers and may consider a number of factors, including su preferences. The relationships we have with sc suppliers we identify and the itineraries we recc California State Seller of Travel Registration Nt. State Seller of Travel Registration Number: 1.18 Registered Iowa Travel Agency. EFTA_R1_01113156 EFTA02286743

< -NALWUQ pdf> <NALWUQ_ItineraryCalendar.ics> Pr ., -S:xcr—c-nr. I C_r.,,., Caro ...Or; •.‘r To loam more about e-mail security or report a suspicious o-mail. please visit us at ,1 - '."' ;' ' ' ' 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not aulhonzed to act on behalf of American Express an< responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products r and not against American Express. You aro responsible for any purchases, shipping charges and/or loos you authorize. We ro purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are st: • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38 • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er EFTA_R1_01113157 EFTA02286744

Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova I ns Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to P FLIGHTS' HOTELS' CARSI CRUIS RECORD LOCATOR: NALWUQ YOUR TRIP EFTA_R1_01113158 EFTA02286745

DO NOT REPLY TO THIS EMAIL. This message we cannot accept incoming messages. If you have any Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be ac https://mvamextravel.cornibacmage Other Information • CITIZENS OF FRANCE MUST CARRY A VALID f Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri. May 17 2019, 08:45 AM Osaka Kansai International (KIX) EFTA_R1_01113159 EFTA02286746

Air France 0porated By Art Franco Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) EFTA_R1_01113160 EFTA02286747

British Airways Oporatod By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Termlnal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWOU6 TRAVELLER IN E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIF ASSIST HOTLINE When you travel more than 100 miles from home, yo EFTA_R1_01113161 EFTA02286748

legal, financial or other select emergency coordinatio including medical and legal referrals. PP# XXXXXXX more. Card Members may be responsible for the cos' service providers. 1-800-333-AMEX (toll-free) 1-715-343-7977 (direct-ck Manage Your Trip View and manage your Trip by logging onto Amencai Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date requirements for your travel destination. Due to frequ Express cannot guarantee the accuracy of the inform expressly disclaims any liability for any inaccurate or contained on that site. You may receive customer service emails even if you receive email marketing offers from American Expres mail practices. please review the American Express F at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and c PDF itinerary attachment: If you are unable to view the PDF attachment. ensure Reader. Refer to website below to download and inst http llvesvw adobe com/products/acrobatireadstep htn Thank you for choosing American Express Centurion pleasant trip. Please be advised that certain mandatory hotel-impo EFTA_R1_01113162 EFTA02286749

not limited to, daily resort or facility fees, may be app payable to the hotel operator at check-out from the pi inquire with the hotel before your trip regarding the ef such charges. Liability Statement. American Express Travel Relate. and its parent, subsidiaries. affiliates and representat act as an agent for travel suppliers and you understa shall not be liable for any loss, injury, expense or dan property resulting, directly or indirectly. from (1) the e suppliers, including but not limited to delays, overboc services. cessation of operations. accidents or failure changes in fares, itineraries or schedules: or (2) acts earthquakes. floods, climatic aberrations, acts of gov unrest, strikes. riots. theft, disease, accidents or failu internet. telecommunications lines or facilities, or thir systems, or any other cause beyond the control of Ar Intermediary Disclosure. Amex assists you in finding making arrangements that meet your individual need factors in identifying travel suppliers to you and recor itineraries. In this role, we are acting as an indepenth fiduciary. We want you to be aware that certain supp as well as incentives for reaching sales targets or oth time may also provide incentives to our travel counse may also provide compensation to us for various mai services that we perform for them. such as granting t marketing channels, participating in marketing progre technology initiatives. In addition. we receive comper when customers use the American Express Card or c products to pay for supplier products and services. Fi enter into other business relationships with suppliers including levels and types of compensation and incer subject to change. In identifying suppliers and recom may consider a number of factors, including supplier preferences. The relationships we have with supplier suppliers we identify and the itineraries we recommer California State Seller of Travel Registration Number State Seller of Travel Registration Number. UBI#600' Registered Iowa Travel Agency. EFTA_R1_01113163 EFTA02286750

NALWUQ.pdf> <NALWUQ_ItineraryCalendar.ics> To loam more about ci-mini security or report a suspicious e•mail. please visit us at :wrenc*neipretis ce/r.VPhishtn2. 2015 American Express. All nghts reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service American Express. You are responsible for any purchases. shipping charges andior fees you authorize. We reserve the right to note prol OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are st: EFTA_R1_01113164 EFTA02286751

• Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38 • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 3.2h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns i Mn r ref Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London FLIGHTSI HOTELS' CARSI CRUISE EFTA_R1_01113165 EFTA02286752

RECORD LOCATOR: NALWUCI YOUR TRIP C DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qi Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc httpsl/myamextravel comfbaqqaqe Other Information • CITIZENS OF FRANCE MUST CARRY A VALID PP Paris to Osaka FLIGHT AF 292 EFTA_R1_01113166 EFTA02286753

DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (COG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 EFTA_R1_01113167 EFTA02286754

DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER INF EFTA_R1_01113168 EFTA02286755

E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals. PP# XXXXXXXX more. Card Members may be responsible for the costs service providers. 1400-333-AMEX (toll-free) 1-715-343-7977 (direct-dia Manage Your Trip View and manage your Trip by logging onto American Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date ar requirements for your travel destination. Due to frequer Express cannot guarantee the accuracy of the informal expressly disclaims any liability for any inaccurate or it contained on that site. You may receive customer service emails even if you t EFTA_R1_01113169 EFTA02286756

receive email marketing offers from American Express. mail practices, please review the American Express Pri at www americanexpress corn(privacv See attached itinerary PDF or link for full terms and co PDF itinerary attachment: If you are unable to view the PDF attachment. ensure } Reader. Refer to website below to download and instal http //www.adobe. com(products(acrobatireadstep html Thank you for choosing American Express Centurion T pleasant trip. Please be advised that certain mandatory hotel-impose not limited to. daily resort or facility fees. may be applic payable to the hotel operator at check-out from the pro inquire with the hotel before your trip regarding the exis such charges. Liability Statement. American Express Travel Related and its parent, subsidiaries. affiliates and representativ act as an agent for travel suppliers and you understanc shall not be liable for any loss. injury, expense or dam( property resulting, directly or indirectly, from (1) the act suppliers, including but not limited to delays. overbooki services, cessation of operations, accidents or failures changes in fares, itineraries or schedules: or (2) acts a earthquakes, floods, climatic aberrations. acts of gover unrest. strikes, riots, theft, disease. accidents or failure internet, telecommunications lines or facilities. or third systems. or any other cause beyond the control of Am( Intermediary Disclosure. Amex assists you in finding tr. making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recomr itineraries. In this role. we are acting as an independen fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselc may also provide compensation to us for various mark services that we perform for them, such as granting the marketing channels, participating in marketing progran technology initiatives. In addition, we receive compens. EFTA_R1_01113170 EFTA02286757

when customers use the American Express Card or ott products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti subject to change. In identifying suppliers and recomm may consider a number of factors, including supplier a' preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommend California State Seller of Travel Registration Number: State Seller of Travel Registration Number: UBI#60046 Registered Iowa Travel Agency. NALWUQ pdf> <NALWUQ_ItineraryCalendar.ics> To learn more about e-mail security or report a suspicious e-mail, please visit us at e annpress com(phisning. C 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr responsible or liable for the actions of the service provider and the only remedy for any claims retabng to services or products provided b and not against American Express. You are responsible for any purchases, shipping charges andror fees you authorize. We reserve the: purposes. EFTA_R1_01113171 EFTA02286758

Lets start with air first: Your response is required to complete this reservation. Prices and availability are subject • • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova i Centurion Relationsh Mana er Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , l am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3C intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris de EFTA_R1_01113172 EFTA02286759

FLIGHTS' HOTELS! CARS' CRUISES RECORD LOCATOR: NALWUQ YOUR TRIP DE DO NOT REPLY TO THIS EMAIL. This message was s cannot accept incoming messages. If you have any que Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accei https://mvamextravel.com/bacgiacie Other Information • CITIZENS OF FRANCE MUST CARRY A VALID PAS Paris to Osaka FLIGHT AF 292 EFTA_R1_01113173 EFTA02286760

DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air Franco Non-stop Duratlon:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London EFTA_R1_01113174 EFTA02286761

FLIGHT BA 6 DEPARTING Fri. May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 EFTA_R1_01113175 EFTA02286762

TRAVELLER INFC E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127.14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C ASSIST HOTLINE When you travel more than 100 miles from home, you hi legal, financial or other select emergency coordination ai including medical and legal referrals, PP# XXXXXXXXX) more. Card Members may be responsible for the costs c service providers. 1-800-333-AMEX (toll-free) 1-715443-7977 (direct-dial c Manage Your Trip View and manage your Trip by logging onto American E; Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and requirements for your travel destination. Due to frequent Express cannot guarantee the accuracy of the inforrnatio expressly disclaims any liability for any inaccurate or ino EFTA_R1_01113176 EFTA02286763

contained on that site. You may receive customer service emails even if you ha receive email marketing offers from American Express. F mail practices, please review the American Express Priv; at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and con< PDF itinerary attachment: If you are unable to view the PDF attachment, ensure yo Reader. Refer to website below to download and install t http //www adobe conVproductsfacrobatireadstep html Thank you for choosing American Express Centurion Trz pleasant trip. Please be advised that certain mandatory hotel-imposed not limited to. daily resort or facility fees. may be applica payable to the hotel operator at check-out from the prop( inquire with the hotel before your trip regarding the existE such charges. Liability Statement. American Express Travel Related Si and its parent, subsidiaries, affiliates and representatives act as an agent for travel suppliers and you understand shall not be liable for any loss, injury. expense or damag property resulting, directly or indirectly. from (1) the acts suppliers. including but not limited to delays, overbookin services. cessation of operations, accidents or failures 01 changes in fares. itineraries or schedules; or (2) acts of earthquakes, floods. climatic aberrations, acts of govern' unrest, strikes. riots. theft. disease, accidents or failures internet. telecommunications lines or facilities, or third pi: systems, or any other cause beyond the control of Amex Intermediary Disclosure. Amex assists you in finding ha% making arrangements that meet your individual needs. V factors in identifying travel suppliers to you and recommi itineraries. In this role. we are acting as an independent fiduciary. We want you to be aware that certain suppliers as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselors EFTA_R1_01113177 EFTA02286764

may also provide compensation to us for various market services that we perform for them. such as granting then marketing channels, participating in marketing programs technology initiatives. In addition, we receive compensat when customers use the American Express Card or othe products to pay for supplier products and services. From enter into other business relationships with suppliers an' including levels and types of compensation and incentive subject to change. In identifying suppliers and recommer may consider a number of factors: including supplier aye preferences. The relationships we have with suppliers rr suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 10 State Seller of Travel Registration Number: U6'0600469. Registered Iowa Travel Agency. <MEM-NALWUQ pdf> <NALWUQ_ItineraryCalendar.ics> Pnvicy S!3!0!—,,rt I tPs.t the Centtrrich Cite! .z.htn,tc To loam more about e-mail security or report a suspicious e-mail. please visit us at arnencaniexpress corn/phishing. O 2015 Amencan Express, All rights reserved EFTA_R1_01113178 EFTA02286765

Amencan Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against th are responsible for any purchases, shipping charges andtor fees you authorize. We reserve the right to note profile and preference data for servicin Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY CLASSIC ROOM ** 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. SUPERIOR ROOM "" 469.00 499.00 EFF 30MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. DELUXE ROOM • 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM "" 549.00 559.00 619.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. Cancellation policy - 1 days prior to arrival. Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01113179 EFTA02286766

great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova > wrote: OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are Sl; • Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38 • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova n ri•n i•n hi M n r Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. EFTA_R1_01113180 EFTA02286767

Working on exchange. Regards, Natalia (Natasha) Molotkova i Centurion Relationsh Mana er Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London FUGHTSI HOTELS' CARSI CRUISE RECORD LOCATOR NALWUQ YOUR TRIP DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qi Service at 1 If airline tickets are purchased for this itinerary: EFTA_R1_01113181 EFTA02286768

Airline Baggage Fee/Rules may apply and can be acc httpsfirmeamextravel.cornibacmage Other Information • CITIZENS OF FRANCE MUST CARRY A VALID PP Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 EFTA_R1_01113182 EFTA02286769

FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: KJWGU6 Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Termlnal:Terminal 2 EFTA_R1_01113183 EFTA02286770

Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: KJWGU6 TRAVELLER INF E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals. PP# XXXXXXXX: more. Card Members may be responsible for the costs service providers. 1.800.333-AMEX (toll-free) 1.715-343-7977 (direct-dia EFTA_R1_01113184 EFTA02286771

Manage Your Trip View and manage your Trip by logging onto American Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date ar requirements for your travel destination. Due to frequer Express cannot guarantee the accuracy of the informal expressly disclaims any liability for any inaccurate or it contained on that site. You may receive customer service emails even if you receive email marketing offers from American Express mail practices, please review the American Express Pri at www amencanexpress com/privacV See attached itinerary PDF or link for full terms and co PDF itinerary attachment: If you are unable to view the PDF attachment. ensure y Reader. Refer to website below to download and instal http.//www.adobe corn/products/acrobaUreadstep.html Thank you for choosing American Express Centurion T pleasant trip. Please be advised that certain mandatory hotel•impose not limited to, daily resort or facility fees, may be applic payable to the hotel operator at check-out from the pro inquire with the hotel before your trip regarding the exiE such charges. Liability Statement. American Express Travel Related and its parent, subsidiaries, affiliates and representativ EFTA_R1_01113185 EFTA02286772

act as an agent for travel suppliers and you understanc shall not be liable for any loss, injury, expense or dame property resulting, directly or indirectly, from (1) the act suppliers, including but not limited to delays, overbook] services, cessation of operations. accidents or failures changes in fares, itineraries or schedules: or (2) acts o' earthquakes, floods, climatic aberrations. acts of gover unrest, strikes, riots, theft, disease, accidents or failure Internet, telecommunications lines or facilities, or third systems, or any other cause beyond the control of Amt Intermediary Disclosure. Amex assists you in finding tr. making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recomr itineraries. In this role. we are acting as an independen fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselc may also provide compensation to us for various mark services that we perform for them, such as granting the marketing channels. participating in marketing progrart technology initiatives. In addition, we receive compens. when customers use the American Express Card or ott products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti subject to change. In identifying suppliers and recomrn may consider a number of factors. including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenc California State Seller of Travel Registration Number: ' State Seller of Travel Registration Number: UBI#6004E Registered Iowa Travel Agency. EFTA_R1_01113186 EFTA02286773

NALWUQ.pdf> <NALWUQ_IfineraryCalendar.ics> To learn more about e-mail security or report a suspicious e-mail, please visit us at srnericanaxpress comrphishing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided b and not against American Express. You we responsible for any purchases, shipping charges and/or fees you authorize. We reserve the purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject I • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! EFTA_R1_01113187 EFTA02286774