Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova -n n • ns • Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 30. Also intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departinc FUGHTSI HOTELS' CARS' CRUISES EFTA_R1_01112662 EFTA02286460

RECORD LOCATOR YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a r cannot accept incoming messages. If you have any questions, plea Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visit https://mvamextravel.com/baqqaqe Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING EFTA_R1_01112663 EFTA02286461

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Termlnal:Terminal 2 F Arrival Termlnal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) EFTA_R1_01112664 EFTA02286462

ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INFORMATIC E-TICKET Ticket B Ticket AF Ticket B EFTA_R1_01112665 EFTA02286463

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE C ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 ME legal, financial or other select emergency coordination and assistant including medical and legal referrals. PP# XXXXXXXXXXt, cash wire more. Card Members may be responsible for the costs charged by tt service providers. 1.800.333-AMEX (toll-free) 1 (direct-dial collect). Manage Your Trip View and manage your Tnp by logging onto American Express Traw Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and accurate er requirements for your travel destination. Due to frequent changes. Ai Express cannot guarantee the accuracy of the information provided expressly disclaims any liability for any inaccurate or incomplete ink contained on that site. You may receive customer service emails even if you have requeste' receive email marketing offers from American Express. For details a mail practices, please review the American Express Privacy Stateme at www.amencanexpress.comiprivacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment. If you are unable to view the PDF attachment. ensure you have Adot Reader. Refer to website below to download and install this free soft EFTA_R1_0 1112666 EFTA02286464

http://www.adobe comiproducts/acrobatireadstep html Thank you for choosing American Express Centurion Travel Service pleasant trip. Please be advised that certain mandatory hotel-imposed charges, in not limited to. daily resort or facility fees. may be applicable to your r payable to the hotel operator at check-out from the property. You m inquire with the hotel before your trip regarding the existence and an' such charges. Liability Statement. American Express Travel Related Services Corr and its parent, subsidiaries, affiliates and representatives (collectivel act as an agent for travel suppliers and you understand and agree th shall not be liable for any loss. injury, expense or damage to person( property resulting, directly or indirectly, from (1) the acts of omission suppliers. including but not limited to delays. overbooking's, cancelle services, cessation of operations, accidents or failures of equipment changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes, floods, climatic aberrations. acts of governmental auth• unrest, strikes. riots, theft, disease, accidents or failures related to th internet, telecommunications lines or facilities, or third party technok systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers making arrangements that meet your individual needs. We consider factors in identifying travel suppliers to you and recommending spec itineraries. In this role, we are acting as an independent third party a fiduciary. We want you to be aware that certain suppliers pay us con as well as incentives for reaching sales targets or other goals. and fr time may also provide incentives to our travel counselors. Certain s' may also provide compensation to us for various marketing and ada services that we perform for them, such as granting them access to marketing channels. participating in marketing programs and supper technology initiatives. In addition. we receive compensation from sur when customers use the American Express Card or other American products to pay for supplier products and services. From time to tim' enter into other business relationships with suppliers and these arra including levels and types of compensation and incentives we receiv subject to change. In identifying suppliers and recommending itinera may consider a number of factors. including supplier availability and preferences. The relationships we have with suppliers may also infli. suppliers we identify and the itineraries we recommend. EFTA_R1_01112667 EFTA02286465

California State Seller of Travel Registration Number: 1022318. Was State Seller of Travel Registration Number: UBI#600469694. Iowa: I Registered Iowa Travel Agency. To loam more about e-mail security or report a suspicious e-mail, please visit us at amoricsnoxoress.comiphishmq. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authonzod to act on behalf of American Express and you acknowledge that Arno' Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided senate provider is against the service provider and not against American Express. You aro responsible for any purchases, shipping charges andtor foes yoi. We reserve the right to note profile and preference data for servicing purposes. OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01112668 EFTA02286466

Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova ‹ > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to cha • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 3O May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova ns CC Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01112669 EFTA02286467

Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 30. Also the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris depa FLIGHTSI HOTELSI CARSI CRUISES RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a no. cannot accept incoming messages. If you have any questions. please Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visitin https://mvamextravel.com/baociaqe Other Information EFTA_R1_01112670 EFTA02286468

Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (COG) ARRIVING Fh, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Termlnal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200I200Er Meals: Meals Snack EFTA_R1_01112671 EFTA02286469

FLIGHT CONFIRMATION Air Franc Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult EFTA_R1_01112672 EFTA02286470

FLIGHT CONFIRMATION British Airways TRAVELLER INFORMATION E-TICKET Ticket BA Ticket AF Ticket BA NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 med legal, financial or other select emergency coordination and assistance including medical and legal referrals, passport replacement. cash wire more. Card Members may be responsible for the costs charged by thir service providers. 1400-333-AMEX (toll-free) 1 (direct-dial collect). Manage Your Trip View and manage your Trip by logging onto American Express Travel. EFTA_R1_01112673 EFTA02286471

Entry and Exit information for Travel American Express recommends that you periodically review vo,vw Visacentral corn for the most up to date and accurate enti requirements for your travel destination. Due to frequent changes. Am Express cannot guarantee the accuracy of the information provided an expressly disclaims any liability for any inaccurate or incomplete inforr contained on that site. You may receive customer service emails even if you have requested receive email marketing offers from American Express. For details abc mail practices. please review the American Express Privacy Statemen- at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Reader. Refer to website below to download and install this free Softw: http://www.adobe.com/products/acrobatrreadstep.html Thank you for choosing American Express Centurion Travel Service ai pleasant trip. Please be advised that certain mandatory hotel-imposed charges, inch not limited to. daily resort or facility fees. may be applicable to your sh payable to the hotel operator at check-out from the property. You ma) inquire with the hotel before your trip regarding the existence and amo such charges. Liability Statement. American Express Travel Related Services Comp and its parent. subsidiaries. affiliates and representatives (collectively, act as an agent for travel suppliers and you understand and agree tha• shall not be liable for any loss, injury. expense or damage to persons c property resulting. directly or indirectly, from (1) the acts of omissions suppliers, including but not limited to delays, overbooking's, cancellati' services, cessation of operations, accidents or failures of equipment. c changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods. climatic aberrations. acts of governmental author unrest, strikes, riots. theft, disease, accidents or failures related to the Internet. telecommunications lines or facilities, or third party technolog systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers a EFTA_R1_01112674 EFTA02286472

making arrangements that meet your individual needs. We consider v factors in identifying travel suppliers to you and recommending specifi itineraries. In this role. we are acting as an independent third party anc fiduciary. We want you to be aware that certain suppliers pay us comr as well as incentives for reaching sales targets or other goals, and fror time may also provide incentives to our travel counselors. Certain suE may also provide compensation to us for various marketing and admir services that we perform for them. such as granting them access to v. marketing channels, participating in marketing programs and supportii technology initiatives. In addition, we receive compensation from supp when customers use the American Express Card or other American EJ products to pay for supplier products and services. From time to time enter into other business relationships with suppliers and these arranc including levels and types of compensation and incentives we receive. subject to change. In identifying suppliers and recommending itinerarii may consider a number of factors. including supplier availability and y preferences. The relationships we have with suppliers may also influe suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Wash State Seller of Travel Registration Number: UBIt$600469694. Iowa: TA Registered Iowa Travel Agency. EFTA_R1_01112675 EFTA02286473

To learn more about email security or report a suspicious e-mail please visit us at i—enc.nrcp-e:ps comiphISINng. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authonzed to act on behalf of American Express and you acknowledge that Amei Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees yot authorize. We reserve the right to note profile and preference data for servicing purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. EFTA_R1_01112676 EFTA02286474

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 30. Also can we book her a regular room at the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30pm. FUGHTSI HOTELSI CARSI CRUISES RECORD LOCATOR: YOUR TRIP DETAILS DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1 EFTA_R1_01112677 EFTA02286475

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: httpsfimvamextravel.com/bacaacte Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 EFTA_R1_01112678 EFTA02286476

FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air Francrl Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019. 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 EFTA_R1_01112679 EFTA02286477

FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INFORMATION E-TICKET Ticket 8 Ticket A Ticket 8 NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL THE GLOBAL ASSIST HOTLINE When you travel more than 100 miles from home, you have 24/7 medical, legal, financial or other select emergency coordination and assistance services, including medical and legal referrals, passport replacement, cash wires and more. Card Members may be responsible for the costs charged by third-party service providers. 1-800-333-AMEX (toll-free)1 (direct-dial collect). Manage Your Trip EFTA_R1_01112680 EFTA02286478

View and manage your Trip by logging onto American Express Travel. Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral corn for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e- mail practices, please review the American Express Privacy Statement at www americanexpress comrpnvacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http'//www. adobe com/products/acrobat/readstep html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including. but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives (collectively, 'Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God. fires, earthquakes. floods, climatic aberrations, acts of governmental authorities. civil EFTA_R1_01112681 EFTA02286479

unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: USI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. EFTA_R1_01112682 EFTA02286480

To learn more about e-mail security or report a suspicious e-mail, please visit us at ar-c• • ": - •. Sh:29. ra 2015 American Express. All nghts reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01112683 EFTA02286481