To: From: Sent: Subject: Natalia Molotkova Thur 5/23/2019 3:57:48 PM Change tickeal6MAY19 (Need hotel & train ticket !) Title: American Express ID 1st class - $327, Premier - $365.00 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST lets do 2:01pm can I have price of premium economy and biz? (or is it first?) On May 23, 2019, at 11:49 AM, Natalia Molotkova wrote: Trains are: At 2:01pm or 3:31pm, which one? What class? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon through Friday 9AM-530PM EST OK, working on train. Regards, Natalia (Natasha) Molotkova ns • r Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01112562 EFTA02286360

for the moment we will not book this hotel for . researching her to stay with a friend instead... train ticket next! :) On May 23, 2019, at 10:11 AM, Natalia Molotkova < > wrote: Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY CLASSIC ROOM " 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. SUPERIOR ROOM ** 469.00 EFF 30MAY - 01JUN 499.00 EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. DELUXE ROOM " 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM ▪ 549.00 EFF 30MAY - 31MAY 559.00 EFF 31MAY - 01JUN 619.00 EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. Cancellation policy - 1 days prior to arrival. Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns • Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01112563 EFTA02286361

great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova wrote: OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < >v Let's start with air first: Your response is required to complete this reservation. Prices and availability • Total air reservation, including taxes and fees: $0.00 (exchange with refund • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns ' Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! EFTA_R1_01112564 EFTA02286362

Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Mczi Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to der the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L FLIGHTSI HOTELSI CARS RECORD LOCATOR: YOUR" DO NOT REPLY TO THIS EMAIL. This mess cannot accept incoming messages. If you ha% Service at 1 If airline tickets are purchased for this itinerar EFTA_R1_01112565 EFTA02286363

Airline Baggage Fee/Rules may apply and cal httos://myamextravel,com/banoaoe Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 EFTA_R1_01112566 EFTA02286364

FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 EFTA_R1_01112567 EFTA02286365

Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLE E-TICKET Ticket BA Ticket AF Ticket BA NEED EMERGENCY ASSISTANCE ON YOUI ASSIST HOTLINE When you travel more than 100 miles from hoi legal, financial or other select emergency coon including medical and legal referrals, PP# XX> more. Card Members may be responsible for t service providers. 1400-333-AMEX (toll-free) 1 (c EFTA_R1_01112568 EFTA02286366

Manage Your T View and manage your Trip by logging onto Ar Entry and Exit Information for Travel American Express recommends that you perio review www.Visacentral.com for the most up tc requirements for your travel destination. Due tr Express cannot guarantee the accuracy of the expressly disclaims any liability for any inaccu contained on that site. You may receive customer service emails ever receive email marketing offers from American mail practices, please review the American Exl at www.amencanexpress.comiprivacv See attached itinerary PDF or link for full term: PDF itinerary attachment: If you are unable to view the PDF attachment. Reader. Refer to website below to download al http://www.adobe.com/products/acrobat/reads Thank you for choosing American Express Cer pleasant trip. Please be advised that certain mandatory hote not limited to, daily resort or facility fees, may payable to the hotel operator at check-out frorr inquire with the hotel before your trip regardinc such charges. Liability Statement. American Express Travel and its parent, subsidiaries, affiliates and repro EFTA_R1_01112569 EFTA02286367

act as an agent for travel suppliers and you un shall not be liable for any loss. injury, expense property resulting. directly or indirectly, from (1 suppliers, including but not limited to delays. o services, cessation of operations, accidents or changes in fares. itineraries or schedules: or (; earthquakes, floods, climatic aberrations. acts unrest. strikes. riots, theft, disease, accidents c Internet. telecommunications lines or facilities. systems. or any other cause beyond the contrc Intermediary Disclosure. Amex assists you in f making arrangements that meet your individue factors in identifying travel suppliers to you an. itineraries. In this role. we are acting as an Ind. fiduciary. We want you to be aware that certaii as well as incentives for reaching sales targets time may also provide incentives to our travel may also provide compensation to us for vario services that we perform for them. such as gra marketing channels. participating in marketing technology initiatives In addition, we receive c when customers use the American Express Ca products to pay for supplier products and servi enter into other business relationships with su including levels and types of compensation an• subject to change. In identifying suppliers and may consider a number of factors, including st preferences. The relationships we have with s suppliers we identify and the itineraries we reci California State Seller of Travel Registration N State Seller of Travel Registration Number UE Registered Iowa Travel Agency. EFTA_R1_01112570 EFTA02286368

To learn more about &mat' security or capon a suspicious e-mail, please visit us at 3 mericanexoross conVohtshing. C 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express an responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products: and not against American Express. You aro responsible for any purchases. shipping charges and/or fees you authorize. We is purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are si • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $3E • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova s na er Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! EFTA_R1_01112571 EFTA02286369

Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to F FLIGHTSI HOTELS, CARS! CRUI! RECORD LOCATOR: YOUR TRIP DO NOT REPLY TO THIS EMAIL. This message w EFTA_R1_01112572 EFTA02286370

cannot accept incoming messages. If you have any Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be a• htlps://mvamextrayei com/baqqaqe Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France EFTA_R1_01112573 EFTA02286371

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways EFTA_R1_01112574 EFTA02286372

Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways TRAVELLER IN E-TICKET Ticket BA Ticket AF Ticket BA NEED EMERGENCY ASSISTANCE ON YOUR TRII ASSIST HOTLINE When you travel more than 100 miles from home, yc legal, financial or other select emergency coordinatic including medical and legal referrals, PP# XXXXXXX EFTA_R1_01112575 EFTA02286373

more. Card Members may be responsible for the cos service providers. 1-800.333-AMEX (toll-free) 1 (direct-c Manage Your Trip View and manage your Trip by logging onto America Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date requirements for your travel destination. Due to freqt. Express cannot guarantee the accuracy of the inform expressly disclaims any liability for any inaccurate or contained on that site. You may receive customer service emails even if yot receive email marketing offers from American Expre! mail practices, please review the American Express I at wvAv.americanexpress.comiprivacy See attached itinerary PDF or link for full terms and I PDF itinerary attachment: If you are unable to view the PDF attachment. ensure Reader. Refer to website below to download and inst httplAvww.adobe conVproductsfacrobatireadstep_htr Thank you for choosing American Express Centurior pleasant trip. Please be advised that certain mandatory hotel-impc not limited to. daily resort or facility fees. may be apf payable to the hotel operator at check-out from the p EFTA_R1_01112576 EFTA02286374

inquire with the hotel before your trip regarding the e such charges. Liability Statement. American Express Travel Relate and its parent. subsidiaries, affiliates and representa act as an agent for travel suppliers and you understa shall not be liable for any loss. injury, expense or dar property resulting, directly or indirectly, from (1) the suppliers. including but not limited to delays, overboc services, cessation of operations. accidents or failure changes in fares, itineraries or schedules: or (2) acts earthquakes, floods. climatic aberrations, acts of go% unrest, strikes. riots, theft, disease. accidents or failu Internet. telecommunications lines or facilities, or thin systems, or any other cause beyond the control of Ai Intermediary Disclosure. Amex assists you in finding making arrangements that meet your individual neec factors in identifying travel suppliers to you and rem itineraries. In this role, we are acting as an independ• fiduciary. We want you to be aware that certain supp as well as incentives for reaching sales targets or on time may also provide incentives to our travel coons' may also provide compensation to us for various ma services that we perform for them, such as granting marketing channels, participating in marketing progr. technology initiatives. In addition. we receive compel when customers use the American Express Card or i products to pay for supplier products and services. F enter into other business relationships with supplier! including levels and types of compensation and incei subject to change. In identifying suppliers and recorr may consider a number of factors. including supplier preferences. The relationships we have with supplie: suppliers we identify and the itineraries we recomme California State Seller of Travel Registration Number State Seller of Travel Registration Number: UBI#600 Registered Iowa Travel Agency. EFTA_R1_01112577 EFTA02286375

Privacv Statement To loam mom about e-mail security Of report a suspicious e-mail, please visit US at ' , PC a MO freffcS rer".1thiSKOO. C 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you ack or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servic American Express. You aro responsible for any purchases. shipping charges andlor loos you authorize. We resorvo the nght to note pro OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are st • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $3E EFTA_R1_01112578 EFTA02286376

• Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London FLIGHTSI HOTELSI CARSI CRUISE EFTA_R1_01112579 EFTA02286377

RECORD LOCATOR YOUR TRIP I DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any q Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc https'llmyamextravel corn/baggage Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM EFTA_R1_01112580 EFTA02286378

Pans Charles De Gaulle (COG) ARRIVING Fri. May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Au France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France Tokyo to London FLIGHT BA 6 DEPARTING EFTA_R1_01112581 EFTA02286379

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Termlnal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways TRAVELLER INF EFTA_R1_01112582 EFTA02286380

E-TICKET Ticket B Ticket AF Ticket B NEED EMERGENCY ASSISTANCE ON YOUR TRIP ASSIST HOTLINE When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals, PP# XXXXXXXX more. Card Members may be responsible for the costs service providers. 1-800-333-AMEX (toll-free) 1 (direct-die Manage Your Trip View and manage your Trip by logging onto American Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date a requirements for your travel destination. Due to freque Express cannot guarantee the accuracy of the informa expressly disclaims any liability for any inaccurate or ii contained on that site. You may receive customer service emails even if you I receive email marketing offers from American Express mail practices, please review the American Express Pr at www.americanexpress.comfprivacy EFTA_R1_01112583 EFTA02286381

See attached itinerary PDF or link for full terms and cc PDF itinerary attachment: If you are unable to view the PDF attachment, ensure Reader. Refer to website below to download and instal http //www.adobe. com/productsracrobat/readstep html Thank you for choosing American Express Centurion 1 pleasant trip. Please be advised that certain mandatory hotel-impose not limited to, daily resort or facility fees. may be appli payable to the hotel operator at check-out from the prc inquire with the hotel before your trip regarding the exi: such charges. Liability Statement. American Express Travel Related and its parent, subsidiaries, affiliates and representati). act as an agent for travel suppliers and you understan' shall not be liable for any loss, injury. expense or dam; property resulting, directly or indirectly, from (1) the ac suppliers, including but not limited to delays, overbook services. cessation of operations. accidents or failures changes in fares, itineraries or schedules: or (2) acts c earthquakes. floods, climatic aberrations, acts of gove unrest. strikes, riots. theft, disease. accidents or failure internet. telecommunications lines or facilities, or third systems, or any other cause beyond the control of Am Intermediary Disclosure. Amex assists you in finding tr making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recom itineraries. In this role. we are acting as an independer fiduciary. We want you to be aware that certain Supplie as well as incentives for reaching sales targets or othe time may also provide incentives to our travel counsel( may also provide compensation to us for various mark services that we perform for them, such as granting th marketing channels, participating in marketing prograr technology initiatives. In addition, we receive compens when customers use the American Express Card or of products to pay for supplier products and services. Frc enter into other business relationships with suppliers r including levels and types of compensation and intent EFTA_R1_01112584 EFTA02286382

subject to change. In identifying suppliers and recomrr may consider a number of factors, including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenc California State Seller of Travel Registration Number: State Seller of Travel Registration Number: UBI#6004( Registered Iowa Travel Agency. To learn more about e-mail security or report a suspicious eimail, please visit us at araen441100(045 COM/PhiShilloa. 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided t and not against Arnoncan Express. You are responsible for any purchases. shipping charges and/or fess you authorize. Wo reserve the purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject EFTA_R1_01112585 EFTA02286383

• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3( intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris de FLIGHTS I HOTELS I CARS I CRUISES EFTA_R1_01112586 EFTA02286384

RECORD LOCATOR: YOUR TRIP DI DO NOT REPLY TO THIS EMAIL. This message was s cannot accept incoming messages. If you have any but Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acce: https://mvamextravel.com/bacioace Other Information Paris to Osaka FLIGHT AF 292 EFTA_R1_01112587 EFTA02286385

DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 His 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France Tokyo to London FLIGHT BA 6 EFTA_R1_01112588 EFTA02286386

DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 His 25 Mins Departure Terminal:Terminal 2 Arrival TermInal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways TRAVELLER INFC EFTA_R1_01112589 EFTA02286387

E-TICKET Ticket B Ticket A Ticket B NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C ASSIST HOTLINE When you travel more than 100 miles from home, you h legal, financial or other select emergency coordination a including medical and legal referrals. PP# XXXXXXXXX more. Card Members may be responsible for the costs c service providers. 1400-333-AMEX (toll-free) 1 (direct-dial Manage Your Trip View and manage your Trip by logging onto American E Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date anc requirements for your travel destination. Due to frequent Express cannot guarantee the accuracy of the informatic expressly disclaims any liability for any inaccurate or inc contained on that site. You may receive customer service emails even if you ha EFTA_R1_01112590 EFTA02286388

receive email marketing offers from American Express. I mail practices. please review the American Express Priv at www americanexpress.corniprivacv See attached itinerary PDF or link for full terms and con! PDF itinerary attachment: If you are unable to view the PDF attachment, ensure yc Reader. Refer to website below to download and install I http://www adobe comiproducts/acrobat/readstep.html Thank you for choosing American Express Centurion Tr: pleasant trip. Please be advised that certain mandatory hotel-imposec not limited to, daily resort or facility fees. may be applica payable to the hotel operator at check-out from the prop inquire with the hotel before your trip regarding the exist, such charges. Liability Statement. American Express Travel Related S and its parent, subsidiaries, affiliates and representative act as an agent for travel suppliers and you understand shall not be liable for any loss, injury, expense or damac property resulting, directly or indirectly, from (1) the acts suppliers, including but not limited to delays. overbookin services, cessation of operations, accidents or failures o changes in fares, itineraries or schedules: or (2) acts of earthquakes, floods, climatic aberrations. acts of govern unrest, strikes. riots, theft, disease, accidents or failures internet, telecommunications lines or facilities. or third p systems. or any other cause beyond the control of Arno Intermediary Disclosure. Amex assists you in finding tra• making arrangements that meet your individual needs. \ factors in identifying travel suppliers to you and recomm itineraries. In this role, we are acting as an independent fiduciary. We want you to be aware that certain supplier as well as incentives for reaching sales targets or other ! time may also provide incentives to our travel counselor may also provide compensation to us for various marke' services that we perform for them. such as granting ther marketing channels. participating in marketing programs technology initiatives. In addition, we receive compensal EFTA_R1_01112591 EFTA02286389

when customers use the American Express Card or attic products to pay for supplier products and services. Friar enter into other business relationships with suppliers an including levels and types of compensation and incentive subject to change. In identifying suppliers and recomme may consider a number of factors. including supplier avi preferences. The relationships we have with suppliers n suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1C State Seller of Travel Registration Number: UBI#600469 Registered Iowa Travel Agency. To learn more about e-mail secunty or report a suspicious e-mail, please visit us at ,),,neric.Ine,prf:r.5 cOm:ph sning. Cr 2015 American Express. All nghts reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against tl are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profits and preference data for servicii EFTA_R1_01112592 EFTA02286390

Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY CLASSIC ROOM ** 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. SUPERIOR ROOM ** 469.00 499.00 EFF 30MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. DELUXE ROOM •• 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM ** 549.00 559.00 619.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. Cancellation policy - 1 days prior to arrival. Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova ‹ > wrote: EFTA_R1_01112593 EFTA02286391

OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are st • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $3E • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns Et. Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova EFTA_R1_01112594 EFTA02286392

Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London FLIGHTSI HOTELS I CARS I CRUISE RECORD LOCATOR YOUR TRIP I DO NOT REPLY TO THIS EMAIL. This message war. cannot accept incoming messages. If you have any q Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc htlps:I/mvamextravel com/baqqaqe EFTA_R1_01112595 EFTA02286393

Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019. 01:55 PM Pans Charles De Gaulle (CDG) ARRIVING Fri. May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 EFTA_R1_01112596 EFTA02286394

W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BA 6 DEPARTING Fri. May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION EFTA_R1_01112597 EFTA02286395

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INF E-TICKET Ticket B Ticket A Ticket B NEED EMERGENCY ASSISTANCE ON YOUR TRIP ASSIST HOTLINE When you travel more than 100 miles from home. you legal, financial or other select emergency coordination including medical and legal referrals, PP# XXXXXXXX more. Card Members may be responsible for the costs service providers. 1-800-333-AMEX (toll-free) 1 (direct-die Manage Your inp EFTA_R1_01112598 EFTA02286396

View and manage your Trip by logging onto American Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date a requirements for your travel destination. Due to freque Express cannot guarantee the accuracy of the informa expressly disclaims any liability for any inaccurate or ii contained on that site. You may receive customer service emails even if you I receive email marketing offers from American Express mail practices, please review the American Express Pr at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and cc PDF itinerary attachment: If you are unable to view the PDF attachment, ensure Reader. Refer to website below to download and instal http //www adobe com/productsiacrobatrreadstep html Thank you for choosing American Express Centurion 1 pleasant trip. Please be advised that certain mandatory hotel-impos. not limited to, daily resort or facility fees, may be appli payable to the hotel operator at check-out from the prc inquire with the hotel before your trip regarding the exi: such charges. Liability Statement. American Express Travel Related and its parent, subsidiaries, affiliates and representati‘ act as an agent for travel suppliers and you understan. shall not be liable for any loss, injury, expense or dam property resulting, directly or indirectly, from (1) the ac suppliers. including but not limited to delays, overbook services, cessation of operations, accidents or failures changes in fares, itineraries or schedules; or (2) acts EFTA_R1_01112599 EFTA02286397

earthquakes, floods, climatic aberrations, acts of gove unrest. strikes. riots, theft. disease, accidents or failure internet. telecommunications lines or facilities, or third systems, or any other cause beyond the control of Am Intermediary Disclosure. Amex assists you in finding tr making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recom itineraries. In this role, we are acting as an independer fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or oche time may also provide incentives to our travel counsel( may also provide compensation to us for various mark services that we perform for them, such as granting th marketing channels, participating in marketing prograr technology initiatives. In addition, we receive compens when customers use the American Express Card or otI products to pay for supplier products and services. Frc enter into other business relationships with suppliers including levels and types of compensation and intent subject to change. In identifying suppliers and recomrr may consider a number of factors, including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenr California State Seller of Travel Registration Number: State Seller of Travel Registration Number: UBI#6004( Registered Iowa Travel Agency. EFTA_R1_01112600 EFTA02286398

a > Pf"iac I S•,-ver",:m. I \5•t she Cc.murion Card website To learn more about e-mail security or report a suspkious e-mail, please visit us at ameneenexoreSe comiohlhme. 2015 American Express. All rights reserved Amencan Express uses 3rd party concierge servks providers who are not authorized to act on behalf of American Express and you ack responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided t and not against Arnoncan Express. You are responsible for any purchases. shipping charges and/of loos you authorize. We reserve the purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject • Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38.7O). • Ticket is refundable, changes are subject to difference in fare. • Thu, 3O May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ns i Mena er Hours: Mon through Friday 9AM-530PM EST good to know hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. EFTA_R1_01112601 EFTA02286399

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3( intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris dE FLIGHTS HOTELS, CARSI CRUISES RECORD LOCATOR YOUR TRIP DET, DO NOT REPLY TO THIS EMAIL. This message was sent cannot accept incoming messages. If you have any questio Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed hUps Umvamextravel comibaqqacie EFTA_R1_01112602 EFTA02286400

Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019. 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri. May 17 2019. 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 EFTA_R1_01112603 EFTA02286401

W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION EFTA_R1_01112604 EFTA02286402

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INFORA E-TICKET Ticket B Ticket AF Ticket B NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALI ASSIST HOTLINE When you travel more than 100 miles from home, you have legal, financial or other select emergency coordination and a including medical and legal referrals, PP# )OOOOO0OO(Xt, c more. Card Members may be responsible for the costs elmrt service providers. 1-800-333-AMEX (toll-free) 1 (direct-dial colle Manage Your Top EFTA_R1_01112605 EFTA02286403

View and manage your Trip by logging onto American Expre Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and acc requirements for your travel destination. Due to frequent cha Express cannot guarantee the accuracy of the information pr expressly disclaims any liability for any inaccurate or income contained on that site. You may receive customer service emails even if you have ri receive email marketing offers from American Express. For c mail practices. please review the American Express Privacy at www.americanexpress.comiprivacv See attached itinerary PDF or link for full terms and condition PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you ha Reader. Refer to website below to download and install this t http liwww adobe com/productsracrobatrreadstep html Thank you for choosing American Express Centurion Travel pleasant trip. Please be advised that certain mandatory hotel-imposed cha not limited to, daily resort or facility fees, may be applicable payable to the hotel operator at check-out from the property. inquire with the hotel before your trip regarding the existence such charges. Liability Statement. American Express Travel Related Servic and its parent, subsidiaries. affiliates and representatives (cc act as an agent for travel suppliers and you understand and shall not be liable for any loss, injury, expense or damage to property resulting, directly or indirectly, from (1) the acts of c suppliers. including but not limited to delays, overbooking's, services, cessation of operations, accidents or failures of eqt changes in fares, itineraries or schedules; or (2) acts of God EFTA_R1_01112606 EFTA02286404

earthquakes, floods, climatic aberrations, acts of governmen unrest, strikes, riots. theft. disease. accidents or failures rela Internet. telecommunications lines or facilities, or third party systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel s making arrangements that meet your individual needs. We c factors in identifying travel suppliers to you and recommendi itineraries. In this role. we are acting as an independent third fiduciary. We want you to be aware that certain suppliers pa! as well as incentives for reaching sales targets or other goah time may also provide incentives to our travel counselors. C may also provide compensation to us for various marketing services that we perform for them. such as granting them ac marketing channels, participating in marketing programs anc technology initiatives. In addition, we receive compensation I when customers use the American Express Card or other An products to pay for supplier products and services. From tim enter into other business relationships with suppliers and thi including levels and types of compensation and incentives w subject to change. In identifying suppliers and recommendin may consider a number of factors, including supplier availab preferences. The relationships we have with suppliers may suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 10223 State Seller of Travel Registration Number: UBI#600469694. Registered Iowa Travel Agency. EFTA_R1_01112607 EFTA02286405

Privacy Statement I %Ilse. the Ce-tunon Card website To loam more about e-mail security or report a suspicious e-rnall, please visit us at PmGritOnOxixeS5 COme011ishineJ. 42 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any earns relating to services cc preclude provided by the service provider American Express. You arc responsible for any purchases. shipping charges war fees you authorize. We reetrw the fight to note peas and pi OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova n n - -I. .ns r Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < › wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mane er EFTA_R1_01112608 EFTA02286406

Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova sags Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3f the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Pari FLIGHTSI HOTELSI CARSI CRUISES RECORD LOCATOR: EFTA_R1_01112609 EFTA02286407

YOUR TRIP DETAI DO NOT REPLY TO THIS EMAIL. This message was sent fix cannot accept incoming messages. If you have any question≤ Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage FeetRules may apply and can be accessed t httpslirnyamextravel corn/baggage Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019. 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019. 08:45 AM Osaka Kansa! International (KIX) EFTA_R1_01112610 EFTA02286408

Air France °prated By Air Franco Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) EFTA_R1_01112611 EFTA02286409

British Airways °prated By British Ainetys Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INFORM E-TICKET Ticket BA Ticket AF Ticket BA NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL ASSIST HOTLINE When you travel more than 100 miles from home, you have 2' EFTA_R1_01112612 EFTA02286410

legal, financial or other select emergency coordination and ass including medical and legal referrals. PP# XXXXXXXXXXt. cat more. Card Members may be responsible for the costs charge service providers. 1-800-333-AMEX (toll-free) 1 (direct-dial collect Manage Your Trip View and manage your Trip by logging onto American Express Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacenlral com for the most up to date and accu requirements for your travel destination. Due to frequent chan≤ Express cannot guarantee the accuracy of the information pro, expressly disclaims any liability for any inaccurate or incomple contained on that site. You may receive customer service emails even if you have rec receive email marketing offers from American Express. For de mail practices, please review the American Express Privacy SI at www. americanexpress.cornforivacy See attached itinerary PDF or link for full terms and conditions PDF itinerary attachment. If you are unable to view the PDF attachment. ensure you haw Reader. Refer to website below to download and install this frc htto //www adobe com/productsfacrobatireadstep html Thank you for choosing American Express Centurion Travel Si pleasant trip. Please be advised that certain mandatory hotel-imposed chart EFTA_R1_01112613 EFTA02286411

not limited to, daily resort or facility fees, may be applicable to payable to the hotel operator at check-out from the property. inquire with the hotel before your trip regarding the existence a such charges. Liability Statement. American Express Travel Related Service and its parent, subsidiaries, affiliates and representatives (coll. act as an agent for travel suppliers and you understand and a( shall not be liable for any loss, injury, expense or damage to p property resulting, directly or indirectly. from (1) the acts of on' suppliers. including but not limited to delays. overbooking's. a services, cessation of operations, accidents or failures of equir changes in fares, itineraries or schedules: or (2) acts of God. f earthquakes, floods, climatic aberrations, acts of governments unrest, strikes. riots, theft, disease. accidents or failures relate internet. telecommunications lines or facilities. or third party to systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suj making arrangements that meet your individual needs We coi factors in identifying travel suppliers to you and recommending itineraries. In this role. we are acting as an independent third p fiduciary. We want you to be aware that certain suppliers pay as well as incentives for reaching sales targets or other goals. time may also provide incentives to our travel counselors. Cei may also provide compensation to us for various marketing ar services that we perform for them, such as granting them 8CCE marketing channels, participating in marketing programs and technology initiatives. In addition, we receive compensation frx when customers use the American Express Card or other AmE products to pay for supplier products and services. From time enter into other business relationships with suppliers and thes including levels and types of compensation and incentives we subject to change. In identifying suppliers and recommending may consider a number of factors, including supplier availabili preferences. The relationships we have with suppliers may al: suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number. 102231E State Seller of Travel Registration Number: UBI#600469694. I. Registered Iowa Travel Agency. EFTA_R1_01112614 EFTA02286412

> Statemeri I 7 isr. the Co-tunen Card Neothite To learn more about o-mail security or report a suspicious *mull. please visit us at arm:hr.-in '')F' O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the sen and not against American Express. You aro responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to m purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to cha • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01112615 EFTA02286413

Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 30. Also hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departing around 2:30prr FLIGHTSI HOTELSI CARSI CRUISES RECORD LOCATOR EFTA_R1_01112616 EFTA02286414

YOUR TRIP DE E DO NOT REPLY TO THIS EMAIL. This message was sent cannot accept incoming messages. If you have any questic Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessei httos.Brnyamextravel corn/baggage Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu. May 16 2019. 01.55 PM Paris Charles De Gaulle (COG) ARRIVING Fri. May 17 2019, 08:45 AM Osaka Kansas International (KIX) EFTA_R1_01112617 EFTA02286415

Air France Oporated By Air Franco Non-stop Duration:11 Mrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019,12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) EFTA_R1_01112618 EFTA02286416

British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways TRAVELLER INFORI E-TICKET Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CAL ASSIST HOTLINE When you travel more than 100 miles from home, you have EFTA_R1_01112619 EFTA02286417

legal, financial or other select emergency coordination and ; including medical and legal referrals. PP# XXXXXXXXXXt. more. Card Members may be responsible for the costs char service providers. 1-800.333-AMEX (toll-free) 1 (direct-dial coil Manage Your Trip View and manage your Trip by logging onto American Expri Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and ac requirements for your travel destination. Due to frequent ch: Express cannot guarantee the accuracy of the information p expressly disclaims any liability for any inaccurate or incom contained on that site. You may receive customer service emails even if you have receive email marketing offers from American Express. For mail practices, please review the American Express Privacy at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and conditic PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you h Reader. Refer to website below to download and install this http i/www adobe comiproducts/acrobatireadstep html Thank you for choosing American Express Centurion Travel pleasant trip. Please be advised that certain mandatory hotel-imposed ch EFTA_R1_01112620 EFTA02286418

not limited to, daily resort or facility fees, may be applicable payable to the hotel operator at check-out from the property inquire with the hotel before your trip regarding the existent such charges. Liability Statement. American Express Travel Related Servi and its parent, subsidiaries, affiliates and representatives (c act as an agent for travel suppliers and you understand and shall not be liable for any loss, injury, expense or damage tc property resulting, directly or indirectly. from (1) the acts of suppliers, including but not limited to delays. overbooking's. services. cessation of operations, accidents or failures of eq changes in fares, itineraries or schedules: or (2) acts of Goc earthquakes, floods, climatic aberrations. acts of governme; unrest. strikes, riots, theft, disease, accidents or failures I-el( internet. telecommunications lines or facilities. or third party systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel : making arrangements that meet your individual needs. We factors in identifying travel suppliers to you and recommenc itineraries. In this role. we are acting as an independent thin fiduciary. We want you to be aware that certain suppliers pz as well as incentives for reaching sales targets or other goa time may also provide incentives to our travel counselors. may also provide compensation to us for various marketing services that we perform for them, such as granting them al marketing channels, participating in marketing programs an technology initiatives. In addition. we receive compensation when customers use the American Express Card or other A products to pay for supplier products and services. From tin enter into other business relationships with suppliers and tt including levels and types of compensation and incentives v subject to change. In identifying suppliers and recommendir may consider a number of factors, including supplier availal preferences. The relationships we have with suppliers may suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number. 1022: State Seller of Travel Registration Number: UBI#600469694 Registered Iowa Travel Agency. EFTA_R1_01112621 EFTA02286419

To learn more about o mail security or report a suspicious c-nlail, aloes* visit us al , ,,iefocnnmeess comlphishmg, (0 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authonzed to act on behalf of Arnoncan Express and you acknowledge that Amy responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provid and not against Amoncan Express. You are responsible for any purchases. shipping charges and/or fees you authonzo. Wo reserve the nght to note profile purposes. Trains are: At 2:01pm or 3:31pm, which one? What class? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST OK, working on train. EFTA_R1_01112622 EFTA02286420

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST for the moment we will not book this hotel for researching her to stay with a friend instead... train ticket next! :) On May 23, 2019, at 10:11 AM, Natalia Molotkova wrote: Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY CLASSIC ROOM " 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. SUPERIOR ROOM ** 469.00 EFF 30MAY - 01JUN 499.00 EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. DELUXE ROOM ** 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM ** 549.00 559.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFTA_R1_01112623 EFTA02286421

619.00 EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. Cancellation policy - 1 days prior to arrival. Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Celurion Relationship Mana er nEld Hours: Mon through Friday 9AM-530PM EST great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova > wrote: OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova ns Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova < > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are st • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $3€ • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. EFTA_R1_01112624 EFTA02286422

Regards, Natalia (Natasha) Molotkova nturi n Rel ti nshi M na r Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova ns L_. (6.; Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London FLIGHTSI HOTELSI CARSI CRUISE EFTA_R1_01112625 EFTA02286423

RECORD LOCATOR: YOUR TRIP I DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any q Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc https://myamextravel.com/baqqaqe Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:65 PM Paris Charles De Gaulle (CDG) ARRIVING Fri. May 17 2019, 08:45 AM EFTA_R1_01112626 EFTA02286424

Osaka Kansai International (KIX) Air France Operated By Air Franco Non-stop Duration:11 Hrs 50 Mins Departure Termlnal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France Tokyo to London FLIGHT BA 6 DEPARTING Fri: May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING EFTA_R1_01112627 EFTA02286425

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 His 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INF E-TICKET Ticket BA Ticket AF Ticket BA EFTA_R1_01112628 EFTA02286426

NEED EMERGENCY ASSISTANCE ON YOUR TRIP', ASSIST HOTLINE When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals. PP# XXXXXXXX more. Card Members may be responsible for the costs service providers. 1-800-333-AMEX (toll-free) 1 (direct-die Manage Your Tnp View and manage your Trip by logging onto American Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentratcom for the most up to date a requirements for your travel destination. Due to freque Express cannot guarantee the accuracy of the informa expressly disclaims any liability for any inaccurate or ii contained on that site. You may receive customer service emails even if you I receive email marketing offers from American Express mail practices. please review the American Express Pr at www.americanexpress.comfprivacy See attached itinerary PDF or link for full terms and cc PDF itinerary attachment: If you are unable to view the PDF attachment, ensure Reader. Refer to website below to download and instal http //www adobe com/productstacrobatireadstep html EFTA_R1_0 1112629 EFTA02286427

Thank you for choosing American Express Centurion 1 pleasant trip. Please be advised that certain mandatory hotel-impose not limited to, daily resort or facility fees. may be appli payable to the hotel operator at check-out from the prc inquire with the hotel before your trip regarding the exii such charges. Liability Statement. American Express Travel Related and its parent, subsidiaries. affiliates and representati‘ act as an agent for travel suppliers and you understani shall not be liable for any loss, injury. expense or dam property resulting, directly or indirectly, from (1) the ac suppliers, including but not limited to delays. overbook services. cessation of operations. accidents or failures changes in fares, itineraries or schedules; or (2) acts c earthquakes. floods. climatic aberrations, acts of gove unrest, strikes, riots. theft, disease. accidents or failure internet, telecommunications lines or facilities, or third systems, or any other cause beyond the control of Am Intermediary Disclosure. Amex assists you in finding tr making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recom itineraries. In this role, we are acting as an independer fiduciary. We want you to be aware that certain supplil as well as incentives for reaching sales targets or othe time may also provide incentives to our travel counsel( may also provide compensation to us for various mark services that we perform for them. such as granting th marketing channels, participating in marketing prograr technology initiatives. In addition, we receive compens when customers use the American Express Card or ot, products to pay for supplier products and services. Frc enter into other business relationships with suppliers including levels and types of compensation and incent subject to change. In identifying suppliers and recomn- may consider a number of factors, including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommen( California State Seller of Travel Registration Number: State Seller of Travel Registration Number. UBI#6004t EFTA_R1_01112630 EFTA02286428

Registered Iowa Travel Agency. Privacy Stateutent I Vile! he Centurion Cord web,tle To learn more about e-mail security or report a suspicious e-mail. please visit us at - OP 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided t and not against Arnencan Express. You are responsible for any purchases, shipping charges andtor fees you authorize. We reserve the purposes. Lets start with air first: Your response is required to complete this reservation. Prices and availability are subject • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm EFTA_R1_01112631 EFTA02286429

Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er EM I Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova ns • Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3( intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris dE FLIGHTS' HOTELSI CARSI CRUISES EFTA_R1_01112632 EFTA02286430

RECORD LOCATOR: YOUR TRIP DET! DO NOT REPLY TO THIS EMAIL. This message was sent cannot accept incoming messages. If you have any questio Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed https Urnyarnextravel com/baqqaqe Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING EFTA_R1_01112633 EFTA02286431

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air France Non-stop Duration:t 1 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air Franca Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) EFTA_R1_01112634 EFTA02286432

ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INFORA E-TICKET Ticket B Ticket A Ticket B EFTA_R1_01112635 EFTA02286433

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALI ASSIST HOTLINE When you travel more than 100 miles from home, you have legal, financial or other select emergency coordination and a including medical and legal referrals, PP# XXXXXXXXXXt, c more. Card Members may be responsible for the costs charp service providers. 1-800-333-AMEX (toll-free) 1 (direct-dial colle Manage Your Trip View and manage your Trip by logging onto American Expre Entry and Exit Information for Travel American Express recommends that you periodically review www.Visacentral.com for the most up to date and act requirements for your travel destination. Due to frequent cha Express cannot guarantee the accuracy of the information pr expressly disclaims any liability for any inaccurate or income contained on that site. You may receive customer service emails even if you have n receive email marketing offers from American Express. For mail practices, please review the American Express Privacy at www.americanexpress.conVprivacy See attached itinerary PDF or link for full terms and condition PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you hz Reader. Refer to website below to download and install this I EFTA_R1_0 1112636 EFTA02286434

http•//www adobe com/productsracrobatireadstep html Thank you for choosing American Express Centurion Travel pleasant trip. Please be advised that certain mandatory hotel-imposed cha not limited to. daily resort or facility fees. may be applicable • payable to the hotel operator at check-out from the property inquire with the hotel before your trip regarding the existence such charges. Liability Statement. American Express Travel Related Servic and its parent, subsidiaries. affiliates and representatives (cc act as an agent for travel suppliers and you understand and shall not be liable for any loss, injury, expense or damage to property resulting. directly or indirectly. from (1) the acts of c suppliers, including but not limited to delays, overbooking's. services. cessation of operations, accidents or failures of eqi changes in fares, itineraries or schedules; or (2) acts of God earthquakes. floods. climatic aberrations. acts of governmen unrest, strikes, riots. theft. disease. accidents or failures rela Internet. telecommunications lines or facilities. or third party systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel s making arrangements that meet your individual needs. We c factors in identifying travel suppliers to you and recommendi itineraries. In this role, we are acting as an independent third fiduciary. We want you to be aware that certain suppliers pa; as well as incentives for reaching sales targets or other goal! time may also provide incentives to our travel counselors. C may also provide compensation to us for various marketing services that we perform for them. such as granting them ac marketing channels, participating in marketing programs anc technology initiatives. In addition. we receive compensation t when customers use the American Express Card or other An products to pay for supplier products and services. From tim enter into other business relationships with suppliers and thi including levels and types of compensation and incentives w subject to change. In identifying suppliers and recommendin. may consider a number of factors, including supplier availab preferences. The relationships we have with suppliers may suppliers we identify and the itineraries we recommend. EFTA_R1_01112637 EFTA02286435

California State Seller of Travel Registration Number: 10223 State Seller of Travel Registration Number: tiBl#600469694. Registered Iowa Travel Agency. < Privacy Statement I Visit the C. • To learn more about e-mail security or report a suspicious email. please visit us at amyriCancixorts$ conttishishr.: O2015 American Express. All nghts reserved American Express uses 3rd party concierge SONIC* providers who are not authorized to act on behalf of American Express and you acknowledge or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases. shipping charges ands fees you authorize. Wo reserve the right to note profi:e and pr OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova ns • r n n Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01112638 EFTA02286436

Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3( the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Pari EFTA_R1_01112639 EFTA02286437

FLIGHTSI HOTELSI CARSI CRUISES RECORD LOCATOR: YOUR TRIP DETAI DO NOT REPLY TO THIS EMAIL. This message was sent fix cannot accept incoming messages. If you have any question≤ Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed b https:llinyamextravel.com/baooacie Other Information EFTA_R1_01112640 EFTA02286438

Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Operated By Air Franco Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200E( Meals: Meals Snack FLIGHT CONFIRMATION Air France EFTA_R1_01112641 EFTA02286439

Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: EFTA_R1_01112642 EFTA02286440

TRAVELLER INFORM E-TICKET Ticket BA Ticket AF Ticket BA NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL ASSIST HOTLINE When you travel more than 100 miles from home, you have 2, legal. financial or other select emergency coordination and as: including medical and legal referrals. PP# XXXXXXXXXXt, ca: more. Card Members may be responsible for the costs charge service providers. 1-800-333-AMEX (toll-free) 1 (direct-dial coiled Manage Your Trip View and manage your Trip by logging onto American Expres≤ Entry and Exit Information for Travel American Express recommends that you periodically review vvww.Visacentral corn for the most up to date and accu requirements for your travel destination. Due to frequent chanc. EFTA_R1_01112643 EFTA02286441

Express cannot guarantee the accuracy of the information pro. expressly disclaims any liability for any inaccurate or incomple contained on that site. You may receive customer service emails even if you have rec receive email marketing offers from American Express. For de mail practices, please review the American Express Privacy SI at www americanexpress.comiprivacy See attached itinerary PDF or link for full terms and conditions PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you hay, Reader. Refer to website below to download and install this frz http://www.adobe.com/products/acrobaUreadstep.html Thank you for choosing American Express Centurion Travel Si pleasant trip. Please be advised that certain mandatory hotel-imposed chart not limited to. daily resort or facility fees. may be applicable to payable to the hotel operator at check-out from the property. ` inquire with the hotel before your trip regarding the existence a such charges. Liability Statement. American Express Travel Related Service and its parent, subsidiaries. affiliates and representatives (coil' act as an agent for travel suppliers and you understand and ac shall not be liable for any loss. injury, expense or damage to p property resulting. directly or indirectly, from (1) the acts of on' suppliers. including but not limited to delays. overbooking's. cz services. cessation of operations, accidents or failures of equir changes in fares, itineraries or schedules: or (2) acts of God, f earthquakes, floods, climatic aberrations, acts of governments unrest. strikes. riots, theft, disease, accidents or failures relate internet. telecommunications lines or facilities. or third party to systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel stir making arrangements that meet your individual needs. We col factors in identifying travel suppliers to you and recommendinr itineraries. In this role, we are acting as an independent third p fiduciary. We want you to be aware that certain suppliers pay I EFTA_R1_01112644 EFTA02286442

as well as incentives for reaching sales targets or other goals, time may also provide incentives to our travel counselors. Cei may also provide compensation to us for various marketing ar services that vie perform for them. such as granting them acts marketing channels. participating in marketing programs and .1 technology initiatives. In addition, we receive compensation frc when customers use the American Express Card or other Ame products to pay for supplier products and services. From time enter into other business relationships with suppliers and thes including levels and types of compensation and incentives we subject to change- In identifying suppliers and recommending may consider a number of factors, including supplier availabili preferences. The relationships we have with suppliers may alt suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 102231F State Seller of Travel Registration Number: UBI#600469694. I. Registered Iowa Travel Agency. > EFTA_R1_01112645 EFTA02286443

To learn more about e-mail security or report a suspicious email. please visit us at americanexpreSS corrUphrshro. 2015 American Express All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the sor. and not against American Express. You are responsible for any purchases. shipping charges andlor fees you authorize. We reserve the right to nor purposes Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to cha • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ent n•n Relatic I " Mar Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 30. Also EFTA_R1_01112646 EFTA02286444

intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Paris departinc FLIGHTS I HOTELS I CARSI CRUISES RECORD LOCATOR: YOUR TRIP DETAIL DO NOT REPLY TO THIS EMAIL. This message was sent fron cannot accept incoming messages. If you have any questions, Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by https://mvamextravel.com/baooatte Other Information EFTA_R1_01112647 EFTA02286445

Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (COG) ARRIVING Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX) Air France Oporated By Air France Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION EFTA_R1_01112648 EFTA02286446

Air France Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By British Airways Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult EFTA_R1_01112649 EFTA02286447

FLIGHT CONFIRMATION British Airways TRAVELLER INFORMA E-TICKET Ticket BA Ticket AF Ticket BA NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL TI ASSIST HOTLINE When you travel more than 100 miles from home, you have 24r legal, financial or other select emergency coordination and assis including medical and legal referrals, PP4 XXX)OOOOOO<t, cash more. Card Members may be responsible for the costs charged service providers. 1.600-333-AMEX (toll-free) 1 (direct-dial collect). Manage Your Trip View and manage your Trip by logging onto American Express 1 Entry and Exit Information for Travel EFTA_R1_01112650 EFTA02286448

American Express recommends that you periodically review WWW Visacentral.com for the most up to date and accura requirements for your travel destination. Due to frequent change Express cannot guarantee the accuracy of the information provic expressly disclaims any liability for any inaccurate or incomplete contained on that site. You may receive customer service emails even if you have requ receive email marketing offers from American Express. For deta mail practices. please review the American Express Privacy Stal at VPNW.americanexpress.com/privacv See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have . Reader. Refer to website below to download and install this free http://www.adobe.comforoducts/acrobatfreadstep.html Thank you for choosing American Express Centurion Travel Ser pleasant trip. Please be advised that certain mandatory hotel-imposed charge not limited to, daily resort or facility fees. may be applicable to y payable to the hotel operator at check-out from the property. Yc inquire with the hotel before your trip regarding the existence an such charges. Liability Statement. American Express Travel Related Services and its parent. subsidiaries, affiliates and representatives (collet act as an agent for travel suppliers and you understand and agn shall not be liable for any loss, injury. expense or damage to per property resulting. directly or indirectly, from (1) the acts of OrtliE suppliers, including but not limited to delays. overbooking's. can services. cessation of operations. accidents or failures of equipn changes in fares. itineraries or schedules: or (2) acts of God. fire earthquakes. floods. climatic aberrations. acts of governmental . unrest, strikes, riots. theft. disease. accidents or failures related internet. telecommunications lines or facilities. or third party tech systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel supp making arrangements that meet your individual needs. We cons EFTA_R1_01112651 EFTA02286449

factors in identifying travel suppliers to you and recommending itineraries. In this role, we are acting as an independent third pa fiduciary. We want you to be aware that certain suppliers pay us as well as incentives for reaching sales targets or other goals, a time may also provide incentives to our travel counselors. Certs may also provide compensation to us for various marketing and services that we perform for them, such as granting them acces marketing channels, participating in marketing programs and su technology initiatives. In addition, we receive compensation fron when customers use the American Express Card or other Ameri products to pay for supplier products and services. From time tc enter into other business relationships with suppliers and these including levels and types of compensation and incentives we re subject to change. In identifying suppliers and recommending iti may consider a number of factors, including supplier availability preferences. The relationships we have with suppliers may also suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. State Seller of Travel Registration Number: UBI#600469694 log Registered Iowa Travel Agency. > EFTA_R1_01112652 EFTA02286450

Qac:, S:ate,,,ent Care To loam more about tmail security or report a SW/MMus ihmail. please visit US at 0 me ;me, .r cc, O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amei way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service p service provider and not against American Express. You are responsible Mr any purchases. shipping charges and/or fees you authorize. We reserve the rig! preference data for servicing purposes. Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7OY CLASSIC ROOM " 429.00 439.00 EFF 30MAY - 31MAY EFF 31MAY - 02JUN • Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply. SUPERIOR ROOM " 469.00 499.00 EFF 30MAY - 01JUN EFF 01JUN -02JUN • Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply. DELUXE ROOM " 519.00 529.00 565.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply. EXECUTIVE ROOM " 549.00 559.00 619.00 EFF 30MAY - 31MAY EFF 31MAY - 01JUN EFF 01JUN - 02JUN • Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply. Cancellation policy - 1 days prior to arrival. EFTA_R1_01112653 EFTA02286451

Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST great. thanks On May 23, 2019, at 9:40 AM, Natalia Molotkova < wrote: OK, working on train and hotel next. Regards, Natalia (Natasha) Molotkova ns ' Hours: Mon through Friday 9AM-530PM EST Great! Please issue ticket as stated below. thanks On May 23, 2019, at 9:36 AM, Natalia Molotkova cz > wrote: Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject • Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38.7O). • Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm Please reply to this email and provide your authorization to proceed. EFTA_R1_01112654 EFTA02286452

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good to know... hoping you feel good as new asap! Morning, thank you , I am OK. Working on exchange. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3C the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to Pari FLIGHTSI HOTELSI CARS! CRUISES EFTA_R1_01112655 EFTA02286453

RECORD LOCATOR: YOUR TRIP DETAI OO NOT REPLY TO THIS EMAIL. This message was sent frc cannot accept incoming messages. If you have any questions Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed b https'llmyamextravel corn/baggage Other Information Paris to Osaka FLIGHT AF 292 DEPARTING Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG) ARRIVING Fri. May 17 2019. 08.45 AM EFTA_R1_01112656 EFTA02286454

Osaka Kansai International (KIX) Air France Operated By Air Franco Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1 FLIGHT INFORMATION Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack FLIGHT CONFIRMATION Air France: Tokyo to London FLIGHT BA 6 DEPARTING Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT) ARRIVING EFTA_R1_01112657 EFTA02286455

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR) British Airways Operated By Gnash Airways Non-stop Duratlon:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5 FLIGHT INFORMATION Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult FLIGHT CONFIRMATION British Airways: TRAVELLER INFORM E-TICKET Ticket BA Ticket AF Ticket BA EFTA_R1_01112658 EFTA02286456

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL ASSIST HOTLINE When you travel more than 100 miles from home, you have 2' legal. financial or other select emergency coordination and ass including medical and legal referrals. PP# XXXXXXXXXXL cat more. Card Members may be responsible for the costs charge service providers. 1-800.333-AMEX (toll-free) 1 (direct-dial collect Manage Your Trip View and manage your Trip by logging onto American Express Entry and Exit Information for Travel American Express recommends that you periodically review wvvw.Visacentral com for the most up to date and accu requirements for your travel destination. Due to frequent thane Express cannot guarantee the accuracy of the information pro• expressly disclaims any liability for any inaccurate or incomple contained on that site. You may receive customer service emails even if you have rec receive email marketing offers from American Express. For de mail practices, please review the American Express Privacy SI at WWW . a mer lean ex press. co rnip rivacy See attached itinerary PDF or link for full terms and conditions PDF itinerary attachment. If you are unable to view the PDF attachment. ensure you haw Reader. Refer to website below to download and install this fie http llwww adobe com/products/acrobatireadstep html EFTA_R1_0 1112659 EFTA02286457

Thank you for choosing American Express Centurion Travel Si pleasant trip. Please be advised that certain mandatory hotel-imposed charc. not limited to. daily resort or facility fees. may be applicable to payable to the hotel operator at check-out from the property. inquire with the hotel before your trip regarding the existence a such charges. Liability Statement. American Express Travel Related Service and its parent, subsidiaries, affiliates and representatives (Goff act as an agent for travel suppliers and you understand and ac shall not be liable for any loss, injury, expense or damage to p property resulting. directly or indirectly. from (1) the acts of on' suppliers, including but not limited to delays, overbooking's. cE services. cessation of operations, accidents or failures of equi; changes in fares, itineraries or schedules: or (2) acts of God. f earthquakes, floods, climatic aberrations, acts of governments unrest, strikes. riots, theft, disease. accidents or failures relate internet, telecommunications lines or facilities. or third party to systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suf making arrangements that meet your individual needs. We coi factors in identifying travel suppliers to you and recommendinc itineraries. In this role. we are acting as an independent third p fiduciary. We want you to be aware that certain suppliers pay as well as incentives for reaching sales targets or other goals, time may also provide incentives to our travel counselors. Cei may also provide compensation to us for various marketing ar services that we perform for them. such as granting them accs marketing channels. participating in marketing programs and t technology initiatives. In addition, we receive compensation frc when customers use the American Express Card or other Ame products to pay for supplier products and services. From time enter into other business relationships with suppliers and thes including levels and types of compensation and incentives we subject to change. In identifying suppliers and recommending may consider a number of factors, including supplier availabili preferences. The relationships we have with suppliers may alt suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 102231E State Seller of Travel Registration Number: UBI#600469694. EFTA_R1_01112660 EFTA02286458

Registered Iowa Travel Agency. Privacy. Statement I Visit the Centonon Card wsbsitc, To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexoress comfoheshiria. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the sera and not against American Express. You are responsible for any purchases, shipping charges andror lees you authorize. We reserve the right tone purposes. Let's start with air first: Your response is required to complete this reservation. Prices and availability are subject to cha • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70). Ticket is refundable, changes are subject to difference in fare. • Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm EFTA_R1_01112661 EFTA02286459