Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo she is questio Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From: Date: ecem er , a To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk 6) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I pr - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: EFTA_R1_01078632 EFTA02270494

- - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious comae. pleas* visit us at americanoxpross comrphishirs. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to SOP/left or products provided by the service provider is against I we responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servici ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; chE change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone EFTA_R1_01078633 EFTA02270495

First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug n ay - OPM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01078634 EFTA02270496

Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for the is questior Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I t Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! - -I would also need help with the hotel in Minsi - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir EFTA_R1_01078635 EFTA02270497

working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To loam more about e-mail security or report a suspicious e•mall, $easo visit us at arnoricanoiroroSS cOrnjoh.Shing. O2015 American Express. All rights reserved American Express uses 3rd party concierge service providers vito are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases. shipping charges and/or loos you authorize. Wo reserve the right to note profile and preference data for servicing p I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets fo as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; chi: change fee. EFTA_R1_01078636 EFTA02270498

• Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug nay - PM EST Sent from my iPhone Coach! I've asked her for names and birthdays EFTA_R1_01078637 EFTA02270499

Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug nay - PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questior Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From: Date: ecem er a To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adult 2) 2 adult 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) EFTA_R1_01078638 EFTA02270500

There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I r Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff <lesley.jee(aqmail.com> wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! - -I would also need help with the hotel in Mins - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff a wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit the Centurion Card websfte To loam more about e-mail security or report a suspicious is-mail. please visit us at arnwir r rP- O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf or American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases. shipping charges and/or lees you authorize. we reserve the right to note profile and preference data for servicing p ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; cha change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am EFTA_R1_01078639 EFTA02270501

Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ou st rou 9AM330PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone EFTA_R1_01078640 EFTA02270502

Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fa she is questior you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated beim Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Gro Subject: Re: Marriott Minsk dec 14-17 1) 2 adults 2) 2 adul 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I h Thank you very much for your help! EFTA_R1_01078641 EFTA02270503

-On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, > wrote: - -Hi Les! -I would also need help with the hotel in Mins - -who should I talk to and what info should I pr . - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelin working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mad, please visit us at amencanexpress comiphishing. O 2015 American Express. All rights reserved American Express uses 3rd pony concierge service providers who are not authorized to act on behalf d American Express and you acknowledge I actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the 64 responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pi King city view - 159.00USD 14-16DEC, 154.00USD-16-17DEC Classic riverside view KING or 2 queen - 174.00USD-14-16DEC, 169.00USD -16-17 DEC What to book? for 2 adults - king or two queens? Regards, Natalia (Natasha) Molotkova ours: on t roug rl ay M EST But she is not going. I need name for people who are actually going, can be just one name,lead guest. Regards, Natalia (Natasha) Molotkova EFTA_R1_01078642 EFTA02270504

Centurion Relationshi Mana er ours: on t roug nay - 0PM EST Can you just put all under her name? We will need a 3rd party CC form also. On Dec 5, 2018, at 11:09 AM, Natalia Molotkova < › wrote: I am checking availability, but can you ask her which room for who? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: on through nday A - M EST Yes Sent from my iPhone On Dec 5, 2018, at 9:34 AM, Natalia Molotkova a> wrote: Hotel: 1) 2 adult 2) 2 adult 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks EFTA_R1_01078643 EFTA02270505

Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkov wrote: I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova • wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. EFTA_R1_01078644 EFTA02270506

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova EFTA_R1_01078645 EFTA02270507

Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST II Sorry to interrupt what you are doing but could you check on the flight for she is questic seats. Can you let us know. Also, when we investigate hotel for her it is to e I - not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: ■ ecem • - r !•ICI E:1F1atfuIIci 1J tip. To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: EFTA_R1_01078646 EFTA02270508

-I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - - - -Hi Les! -I would also need help with the hotel in Mins - -who should I talk to and what info should I prin - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceli her working on the new dates and hotel for you now. She is on it. - - - - - -Sent from my iPhone Privacy Statement I visit the Centurion Card website To loam more about e-mail security or regal a suspicious e-mail. please visit us at ;in,c :or' ph O 2O15 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you acknowledge liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider a American Express. You aro responsible for any purchases, shipping charges and/or foes you authorize. Wo reserve the right to note profile and ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. EFTA_R1_01078647 EFTA02270509

Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my Phone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01078848 EFTA02270510

Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo .he is questio seats. Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From Date: December To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets i There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed EFTA_R1_01078649 EFTA02270511

-Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - - - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To team more about e-mail security or report a suspicious e-mail. please visit us at m—r, e ss c O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is again Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference i I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova ours: on roug nay PM EST Please issue all tickets for a below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: EFTA_R1_01078650 EFTA02270512

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078651 EFTA02270513

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo he is questio seats. Can you let us know. Also, when we investigate hotel for her it is to e - not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: ecem er a To: Lesley Groff Subject: Re: Na a m x EFTA_R1_01078652 EFTA02270514

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prove e. - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone S'.a:e...nen v •s 4. :he Coritu,lor, Card .A.ebVe To learn more about email security or report a suspicious e-mail, please visit us at amonconorprol4 corn:pills/1mq. O 2015 American Express. All rights reserved Amencan Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provide. is again Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference EFTA_R1_01078653 EFTA02270515

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ck change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Kornienko. Aydarova Asiya - double last name? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078654 EFTA02270516

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo she is questior Can you let us know. Also, when we investigate hotel for her it is to be 1 - not - as she stated Sent from my iPhone Begin forwarded message: From: Date: ecem er at To: Lesley Groff Subject: Re: Natasha Amex EFTA_R1_01078655 EFTA02270517

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I t do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, > wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prove e. - - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit ,nc, Cc To loam mane about e-mail security or report a suspicious e-mail. pleas* visit us at amoricanot myna COmMAnninii. 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against tl are responsible br any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for SONiCII Hotel: EFTA_R1_01078656 EFTA02270518

1)2 adult 2) 2 adult 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova wrote: I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova ok, here is air fare: wrote: EFTA_R1_01078657 EFTA02270519

Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078658 EFTA02270520

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug nay - PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questio seats. Can you let us know. Also, when we investigate hotel for her it is to e - not 14-17 as she Sent from my iPhone Begin forwarded message: From Date: ecem er a To: Lesley Groff Subject: Re: Natasha Amex EFTA_R1_01078659 EFTA02270521

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adult 3) 2 adult 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I do?) Thank you very much for your help! a -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious 0-mail, please visit us at arnericaneypross convphinhing. 6) 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is agair Express. You are responsible for any purchases. shipping charges and/or fees you authorize. we reserve the right to note prate and preference ok, here is air fare: EFTA_R1_01078660 EFTA02270522

Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ck change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova ILMIontrot iay 9AM-530PM EST EFTA_R1_01078661 EFTA02270523

Sent from my 'Phone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questior Can you let us know. Also, when we investigate hotel for her it is to be 14-1 not 4- as she stated Sent from my iPhone Begin forwarded message: From: Date: ecem er To: Lesley Groff Subject: Re: Natasha Amex EFTA_R1_01078662 EFTA02270524

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I F do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, > wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prow e. - - -On Dec 4, 2018, at 15:36, Lesley Groff c > wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit the CO-tenon Cam ygerosito To loam moo) about o-mail security or report a suspicious please visit us at amoric ono, cross cormeh,shIng. rib 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims rotating to services or products provided by the service provider is against tl are responsible for any purchases. shipping charges and/or fees you authorize. Are reserve the right to note profile and preference data for SONiCII I am sorry, I was gone last night, was after 530pm. EFTA_R1_01078663 EFTA02270525

Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: 51248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug nay - PM EST Please issue all tickets for EIS below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova 11 wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; chE change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on t rough riday A - 0PM EST EFTA_R1_01078664 EFTA02270526

Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Checking. EFTA_R1_01078665 EFTA02270527

Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug ri ay M EST Sorry to interrupt what you are doing but could you check on the flight foi she is questior Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From: Date: 'ecem To: Lesley Groff Subject: Re: Na as ex r Marriott Minsk dec 14-17 1) 2 adults 2) 2 adult 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff la wrote: -1 think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - -Hi Les! wrote: EFTA_R1_01078666 EFTA02270528

- -I would also need help with the hotel in Minsk.MM. - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone 'Privacy SI:dement I Visit tho Confucian Card wobsito To learn morn about e-mail security or report a suspicious e-mail, please visit us at O 2015 American Express. Ail rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of Amorican Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against tl are responsible for any purchases. shipping charges and/or fees you authorize. we reserve the right to note profile and preference data for servicil ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; cha change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078667 EFTA02270529

Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova h Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova EFTA_R1_01078668 EFTA02270530

Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questior Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated I Sent from my iPhone Begin forwarded message: From Date: secem•er To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets - There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I h Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, > wrote: - - - -Hi Les! - -I would also need help with the hotel in Mins - -who should I talk to and what info should I p EFTA_R1_01078669 EFTA02270531

- - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelin working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail. please visit us at .r—ericanexpress cori'phish,ng. O2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge • actions of tho service provider and the only remedy for any claims relating to services or products provided by the Wrv.00 provider is against the Si responsible for any purchases, shipping charges andior fees you authorize. We reserve the right to note profile and preference data for servicing p. I am checking availability, but can you ask her which room for who? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Yes Sent from my iPhone On Dec 5, 2018, at 9:34 AM, Natalia Molotkova rote: Hotel: 1) 2 adults 2) 2 adult 3) 2 adult 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er EFTA_R1_01078670 EFTA02270532

Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova > wrote: wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am EFTA_R1_01078671 EFTA02270533

• Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone EFTA_R1_01078672 EFTA02270534

Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo - she is questioning? you let us know. Also, when we investigate hotel for her it is to be 14-16 he stated below. TN Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: Na a a mex Marriott Minsk dec 14-17 1) 2 adulti 2) 2 adult 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope tl Thank you very much for your help! EFTA_R1_01078673 EFTA02270535

-On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prove e. - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail. please visit us at a mericanexpress comeph O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authoraed to act on behalf of American Express and you acknowledge that Am . actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service pr responsible for any purchases, shipping charges and/or fees you authorize. Wo reserve the right to nolo profile and preference data for servicing purposes. ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes ; fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m EFTA_R1_01078674 EFTA02270536

Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone EFTA_R1_01078675 EFTA02270537

Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationshia Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo she is questioning? let us know. Also, when we investigate hotel for her it is to be 14-16 not - as s e stated below. Thank y Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: N Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope 0- Thank you very much for your help! EFTA_R1_01078676 EFTA02270538

-On Dec 4, 2018, at 15:44, Lesley Groff •,t > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, > wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prollIM - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the I on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious email. please visit us at Dr-c•.:3',, ,pr,?';:.:',^' ph isni-g. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Ame of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider al purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below EFTA_R1_01078677 EFTA02270539

Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkov wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes ; fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova EFTA_R1_01078678 EFTA02270540

Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug t nay - OPM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for a she is questioning? let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated below. Thank y Sent from my iPhone Begin forwarded message: EFTA_R1_01078679 EFTA02270541

From: Date: December EST To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope if Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prove li - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the I on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone errnaey Statement I Visit tho Conttman Card webortto To learn more about e-mail security or report a suspicious e-mail, please visit us at arrencanexpress cornfphishino. 0:0 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers yew are not authorized to act on behalf of American Express and you acknowledge that Arne of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider a purchases, shipping charges andror fees you authorize. We restive the right to note profile and preference data for servicing purposes. EFTA_R1_01078680 EFTA02270542

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova nturion Relationship Man Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078681 EFTA02270543

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight forMMIshe is questioning? I us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated below. Thank you! Sent from my iPhone Begin forwarded message: From: Date: ecem er a To: Lesley Groff Subject: Re: Na EFTA_R1_01078682 EFTA02270544

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope th Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groffl wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - -Hi Les! - -I would also need help with the hotel in Mins - -who should I talk to and what info should I p - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the t the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Statement I Visit the Centurion Card website To loam moot about *Ina security or *pat a suspicious *-mad. plus* visit us at O 2015 American Express. All rights reserved American Express uses 3rd party concierge Unica providers who are not authorized to act on behalf of Amencan Express and you acknowledge that Amin the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and purchases. shipping charges andtor fees you authorize. we resolve the right to note profile and preference data for servicing purposes. EFTA_R1_01078683 EFTA02270545

Hotel: 1) 2 adult 2) 2 adult 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone > On Dec 5, 2018, at 9:12 AM, Natalia Molotkova wrote: I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for_as below Sent from my iPhone • MI On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: EFTA_R1_01078684 EFTA02270546

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes ; fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ours: on t roug nay PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Kornienko. Aydarova Asiya - double last name? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078685 EFTA02270547

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova ours: on t roug ri ay M EST Checking. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for - she is questioning? let us know. Also, when we investigate hotel for her it is to be 14-16 not 1 tated below. Thank y Sent from my iPhone Begin forwarded message: From Date: • To: Lesley Groff Subject: Re: Na EFTA_R1_01078686 EFTA02270548

Marriott Minsk dec 14-17 1) 2 adult 2) 2 adult 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope tt Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! - -I would also need help with the hotel in Minsk- - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the I on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Pirvaer Statcmont I Visit the Contunon Card wobs,to To learn more about e-mail security or report a suspicious e-mail, please visit us at O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Ama of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider ar purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. ok, here is air fare: EFTA_R1_01078687 EFTA02270549

ours: Mon throug Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: 51242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes s fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Kornienko. Aydarova Asiya - double last name? Regards, Natalia (Natasha) Molotkova nturion Relationship Man ri ay OPM EST EFTA_R1_01078688 EFTA02270550

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo she is questioning? I us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated below. Thank you! Sent from my iPhone Begin forwarded message: From Date: December • • T To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 EFTA_R1_01078689 EFTA02270551

1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope th Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prow . - - -On Dec 4, 2018, at 15:36, Lesley Groff a wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the t the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail, please visit us at a ^100C141143)(peeSS comtphishing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amei the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and purchases, shipping charges and/or fees you authorize. we reserve the right to note profile and preference data for servicing purposes. I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below EFTA_R1_01078690 EFTA02270552

• Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on t roug nay - 0PM EST Please issue all tickets foaamily as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes a fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager PM EST EFTA_R1_01078691 EFTA02270553

Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, EFTA_R1_01078692 EFTA02270554

Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST I. Sorry to interrupt what you are doing but could you check on the flight for family she is questioning? I us know. Also, when we investigate hotel for her it is to be 14-16 not 14- as s e stated below. Thank you! Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groff <lesleylee@qmail com> Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk a es are -16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope th Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - - - -Hi Les! - -I would also need help with the hotel in- - -who should I talk to and what info should I provide? EFTA_R1_01078693 EFTA02270555

- - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the t the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To team more about e-mail security or report a suspicious e-mail. please visit us at D-nericonexpress.corniphishinq. O 2015 Amencan Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Am.' the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; changes a • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova ours: on roug rl ay 0PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone EFTA_R1_01078694 EFTA02270556

First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova OPM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er EFTA_R1_01078695 EFTA02270557

Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo she is questioning? I us know. Also, when we investigate hotel for her it is to be 14-16 not 14-1 as she stated below. Thank you! Sent from my iPhone Begin forwarded message: From: Date: To: Lesley Groff Subject: Re: Natal a mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I hope thi Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 P wrote: - -Hi Les! -I would also need help with the hotel ii - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceling the h EFTA_R1_01078696 EFTA02270558

the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail, please visit us at pmericanexpreSs ctonVphishing. 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amen or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference d EFTA_R1_01078697 EFTA02270559