To: Amex Centurian Trave From: Lesley Groff Sent: Wed 12/512018 5:44:39 PM Subject: Re: an you check the flight ? We are worried not 5 seats yes, we must do it. Thanks On Dcc 5, 2018, at 12:40 PM, Natalia Molotkova wrote: Ok, I called hotel, fo e have to book suite: ** 304.00 55.OOSC EFF 14DEC - 16DEC 299.00 55.OOSC EFF 16DEC - 17DEC TEL SURCHARGES 165.00 APPROX. TOTAL PRICE 1072.00 USD INCLUDES TAXES AND SURCHARGES REGULAR RATE, HOSPITALITY SUITE, EXECUTIVE LOUNGE ACCESS, 1 BEDROOM SUITE Is it OK? Regards, Natalia (Natasha) Molotkova •I • e I' 1I•1-•" ours: on roug r .ay • V I • M EST text File Attachment Attachment 1.html, 1487276 byte To guarantee late check out I would book check out date December 17th for sure. To be clear: 1) 2 adul 2) 2 adult 3) 2 adult 4) 1 adult Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: on t roug nay 0PM EST EFTA_R1_01078532 EFTA02270394

See below think we will need to extend the hotel stay to depart on 17th so they can keep their room... 1) 2 adult 2) 2 adult 3) 2 adult 4) 1 adult For two adults-two queen please All queens are fine. Another question... their flight is very late in the 16th... can we have a late check o On Dec 5, 2018, at 11:30 AM, Natalia Molotkova ez wrote: King city view - 159.00USD 14-16DEC, 154.00USD-16-17DEC Classic riverside view KING or 2 queen - 174.00USD-14-16DEC, 169.00USD -16-17 DEC What to book? for 2 adults - king or two queens? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager 0PM EST But she is not going. I need name for people who are actually going, can be just one name,lead guest Regards, Natalia (Natasha) Molotkova Centurion Relationshi• Manager PM EST Can you just put all under her name? We will need a 3rd party CC form also. On Dec 5, 2018, at 11:09 AM, Natalia Molotkova wrote: I am checking availability, but can you ask her which room for who? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01078533 EFTA02270395

Hours: Mon through Friday 9AM-530PM EST Yes Sent from my iPhone On Dec 5, 2018, at 9:34 AM, Natalia Molotkova Hotel: 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager wrote: rote: EFTA_R1_01078534 EFTA02270396

Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will aF EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name EFTA_R1_01078535 EFTA02270397

Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationshi. Mana•er Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078536 EFTA02270398

Sorry to interrupt what you are doing but could you check on the flight for he is seats. Can you let us know. Also, when we investigate hotel for her it is to e - n 14-17 Sent from my iPhone Begin forwarded message: From: Date: December To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk -16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates nr -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I pr . - - -On Dec 4, 2018, at 15:36, Lesley Groff rote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is her working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone EFTA_R1_01078537 EFTA02270399

To learn more about e-mail security or report a suspicious e-mail. please visit us at - • -. •••• • O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ac liable for the actions of the SON.00 provider and the only remedy for any claims relating to services or products provided by the service American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note pr ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will ap EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: on t roug n ay 30PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone EFTA_R1_01078538 EFTA02270400

Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon through Friday AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Checking. M EST Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is c EFTA_R1_01078539 EFTA02270401

seats. Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 Sent from my iPhone Begin forwarded message: From Date: December ST To: Lesley Groff Subject: Re: Natas a mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adult 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 P - - - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? wrote: - - -On Dec 4, 2018, at 15:36, Lesley Groff •t > wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone EFTA_R1_01078540 EFTA02270402

Pr ...icy Stolemon!' `..ris:t Cnrc oche to To learn more about email security or report a suspicious email. *aye visit us at ,r^c,!cane orJ con, phi!:hing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acS for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provid Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and pi I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager roug rl ay 0PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova > wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will ap EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am EFTA_R1_01078541 EFTA02270403

• Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone EFTA_R1_01078542 EFTA02270404

Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST to interrupt what you are doing but could you check on the flight fo she is c . riii Sorry seats. Can you let us know. Also, when we investigate hotel for her it is to - no 14-17 Sent from my iPhone Begin forwarded message: From: Date: ecem er a • To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk a es are - 6) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! EFTA_R1_01078543 EFTA02270405

-On Dec 4, 2018, at 15:44, Lesley Groff •i ivrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I pro rote: - - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: - - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is her working on the new dates and hotel for you now. She is on it. • - - -Sent from my iPhone riva≤y Statement I Visit the Centurion Cisitaite To learn more about e-mail security or report a suspicious email. please visit us at m-oncanexpress comiphishT.g. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you aci for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provid Express. You are responsible for any purchases. shipping charges andtor fees you authorize. we reserve the right to note profile and pi ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to cl • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will api change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm EFTA_R1_01078544 EFTA02270406

Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? EFTA_R1_01078545 EFTA02270407

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo she is c Can you let us know. Also, when we investigate hotel for her it is to be 1 u no - m as she Sent from my iPhone Begin forwarded message: From: Date: lecem To: Lesley Groff Subject: Re: Natas a • mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe( do?) Thank you very much for your help! EFTA_R1_01078546 EFTA02270408

-On Dec 4, 2018, at 15:44, Lesley Groff < wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - - - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I pr . - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone To learn more about e-mad security or report a suspicious email. please visit us at ,merrcanexpress comrphishing. e/ 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data • Hotel: 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078547 EFTA02270409

Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova a wrote: I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Please issue all tickets fo as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will ap EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am EFTA_R1_01078548 EFTA02270410

Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, EFTA_R1_01078549 EFTA02270411

Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST to Sorry to interrupt what you are doing but could you check on the flight for he is c seats. Can you let us know. Also, when we investigate hotel for her it is to be 14-1 not 14-17 Sent from my iPhone Begin forwarded message: From Date: December ST To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk -16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Grof ivrote: EFTA_R1_01078550 EFTA02270412

-I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! - - - -I would also need help with the hotel in Mins - -who should I talk to and what info should I pill/1W - - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: - - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail please visit us at --eoconexpross comiphishinp. O 2015 American Express. All rights reserved American Express uses 3rd party concierge servico providers who aro not authorized to act on behalf of American Express and you ad. for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provid Express. You aro responsible for any purchases, shipping charges and/or fees you authorize. Wo reserve the right to nolo profile and pi ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to cl • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apl change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. EFTA_R1_01078551 EFTA02270413

Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova EFTA_R1_01078552 EFTA02270414

Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for he is c Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 per do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff • > wrote: EFTA_R1_01078553 EFTA02270415

-I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I pr . - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone Privacy Statement I Visit the Centurion Card website To loam more about e-mail security or report a suspicious o-mail. please visit us at - •- 2015 American Express. All rights reserved Amoncan Express uses 3rd party concierge service providers who aro not authonzed to act on behalf of Arnoncan Express and you ack the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is are responsible for any purchases. shipping charges and/or loos you authorize. Wo reserve the right to note profile and preference data I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for l as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkov wrote: EFTA_R1_01078554 EFTA02270416

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to cl • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will api change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova EFTA_R1_01078555 EFTA02270417

Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug ri ay - OPM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationshia Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is c Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: December ST To: Lesley Groff EFTA_R1_01078556 EFTA02270418

Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk a es are - 6) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe< do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff c > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone privacy StVernon,. I Vise! the Centurion Card weeSite To learn more about e-mail security or report a suspicious e-mail. please visit us at -, - O 2015 Amoncan Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data EFTA_R1_01078557 EFTA02270419

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to d Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apr change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug nay - OPM EST EFTA_R1_01078558 EFTA02270420

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: on t roug nay PM EST Sorry to interrupt what you are doing but could you check on the flight for she is q Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: ecem r To: Lesley Groff Subject: Re: Natasha Amex EFTA_R1_01078559 EFTA02270421

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets IMMI There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pec Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff •ce wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates net -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, u iya ins ya r 9I t is a a stmai torn wrote: - -Hi Les! -I would also need help with the hotel in Minsi - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff la wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c. working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail. please visit us at arnericanexpre_s_s com/phishino. C0 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you arty actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is aga responsible nor any purchases, shipping charges and/or fees you authorize. We reserve the tight to note profile and preference data for I am checking availability, but can you ask her which room for who? EFTA_R1_01078560 EFTA02270422

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes Sent from my iPhone On Dec 5, 2018, at 9:34 AM, Natalia Molotkov wrote: Hotel: 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. wrote: EFTA_R1_01078561 EFTA02270423

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova > wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone EFTA_R1_01078562 EFTA02270424

First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: on roug nay OPM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01078563 EFTA02270425

Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for IIMIE she is questic Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she statec Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groffigill Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -1 think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 P wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: EFTA_R1_01078564 EFTA02270426

- - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceli working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit the Centurion Card website To loam more about o-mail security or report a suspicious e-mail. please Wslt us at vre :.•-• C) 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you acknowledge for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is agaii You aro responsible for any purchases, shipping charges and/or fees you authorize. Wo resolve the right to note profile and preference data for s ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova - - 11 -a- • • ours on roug •ay • • OPM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone EFTA_R1_01078565 EFTA02270427

First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078566 EFTA02270428

Sorry to interrupt what you are doing but could you check on the flight for he is questio Can you let us know. Also, when we investigate hotel for her it is to be 14- - as she stated Sent from my iPhone Begin forwarded message: From: Date: Decembe • • T To: Lesley Gro Subject: Re: Na s to mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - -Hi Les! - -I would also need help with the hotel in Mins - -who should I talk to and what info should I prillI M - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii working on the new dates and hotel for you now. She is on it. EFTA_R1_01078567 EFTA02270429

- - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress comlohishing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims Sating to services or products provided by the service provider is against t are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servici I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for Yulias family as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova ote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am EFTA_R1_01078568 EFTA02270430

Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova ours: on roug nay M EST Sent from my 'Phone Coach! I've asked her for names and birthdays Sent from my iPhone EFTA_R1_01078569 EFTA02270431

Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight forahe is questio Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From: Date: cern•er Istakt:wit.sizoiximmna.. To: Lesley Groff Subject: Re: Na mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I EFTA_R1_01078570 EFTA02270432

Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -1 think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, > wrote: - - - -Hi Les! -1 would also need help with the hotel in Minsk - -who should I talk to and what info should I prollI M - - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelil working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone PnvaCy Statement I Vtatt the CentuelOn Card •rvebsrto To learn more about e-mail security or report a suspicious e-mail, please visit us at ,...,r ,; 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of tho service provider and the only remedy for any claims relating to services or products provided by the service provider is against I are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for salted ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ck change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am EFTA_R1_01078571 EFTA02270433

• Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone EFTA_R1_01078572 EFTA02270434

Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager rough r ay PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fa she is questior Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From Date: To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults +1 bed for a teenage kid 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( ates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I Thank you very much for your help! EFTA_R1_01078573 EFTA02270435

-On Dec 4, 2018, at 15:44, Lesley Groff a wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e•n ail. please visit us at americanerpress comiphishing. e52015 American Express. All nghts resolved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p Hotel: 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078574 EFTA02270436

Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am EFTA_R1_01078575 EFTA02270437

Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my 'Phone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, EFTA_R1_01078576 EFTA02270438

Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questio Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff < > wrote: EFTA_R1_01078577 EFTA02270439

-I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, > wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Yrsq the Centurion Card websrte To loam more about e-mail Security or report a suspicious o•mail, please visit us at Orlor.ca,V,P,01%,.. CO^I:Ph'zthmg• O 2015 American Express. All tights reserved Amoncan Express uses 3rd party concierge service providers who aro not authorized to act on Whet of Amnion Express and you acknowiodgo the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against f aro responsible for any purchases. shipping charges andror fees you authorize. Wo reserve the right to note profile and preference data for serviel ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; chz change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. EFTA_R1_01078578 EFTA02270440

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on t roug n ay - OPM EST Sent from my 'Phone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01078579 EFTA02270441

Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questior Can you let us know. Also, when we investigate hotel for her it is to be 14- - as she stated Sent from my iPhone Begin forwarded message: From: Date: ecem er at : : To: Lesley Groff Subject: Re: Natigli. Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I t Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed EFTA_R1_01078580 EFTA02270442

-Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? wrote: - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit the Centurion Card webtute To learn more about e-mail security or report a suspicious e-mail. please visit us at c.: c - 45 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases, shipping charges and/or fees you authonze. We reserve the right to note profile and preference data for servicing p I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on t roug 1 n ay - 0PM EST Please issue all tickets foi 3s below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: EFTA_R1_01078581 EFTA02270443

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; chz change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078582 EFTA02270444

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for -he is questior Can you let us know. Also, when we investigate hotel for her it is to be 1 as she stated Sent from my iPhone Begin forwarded message: From: Date: December 4 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: Nat EFTA_R1_01078583 EFTA02270445

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticketsIl l There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I f Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provi e. - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit the Centurion Card waste To loam moos about o-maN Newby or noon a suspicious ognail. phase visit us at orrOriCnnOYOMS$ COM:ONSilIng. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases. shipping charges anthor foes you authorize. We reserve the right to note profile and preference data for servicing p ok, here is air fare: EFTA_R1_01078584 EFTA02270446

Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: 51242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; cha change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078585 EFTA02270447

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Checking. PM EST Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questior you let us know. Also, when we investigate hotel for her it is to be 14-16 not - as she stated belosi Sent from my iPhone Begin forwarded message: From: Date: December •5 • ST To: Lesley Groff Subject: Re: Natas a mex Marriott Minsk dec 14-17 1) 2 adults EFTA_R1_01078586 EFTA02270448

2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I h Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prow e. - - -On Dec 4, 2018, at 15:36, Lesley Groff <[email protected]> wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelin working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit the Centurion Cord website To learn more about e-mail security a report a suspicious e-mail, please visit us at -. O 2015 American Express. All rights reserved American Express uses 3rd pony concierge service providers who are not authonzed to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the 54 responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing pi will find out. On Dec 5, 2018, at 11:30 AM, Natalia Molotkova wrote: EFTA_R1_01078587 EFTA02270449

King city view - 159.00USD 14-16DEC, 154.00USD-16-17DEC Classic riverside view KING or 2 queen - 174.00USD-14-16DEC, 169.00USD -16-17 DEC What to book? for 2 adults - king or two queens? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST But she is not going. I need name for people who are actually going, can be just one name,lead guest Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Can you just put all under her name? We will need a 3rd party CC form also. On Dec 5, 2018, at 11:09 AM, Natalia Molotkova wrote: I am checking availability, but can you ask her which room for who? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes Sent from my iPhone On Dec 5, 2018, at 9:34 AM, Natalia Molotkova • . wrote: Hotel: 1) 2 adults EFTA_R1_01078588 EFTA02270450

2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova la wrote: I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Cen hi. M Hours: Mon through Friday 9AM-530PM EST Please issue all tickets foMMas below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c EFTA_R1_01078589 EFTA02270451

• Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will ar EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078590 EFTA02270452

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo she is seats. Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 Sent from my iPhone Begin forwarded message: From: Date: December 4, 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: Na as a MI.T Marriott Minsk dec 14-17 1) 2 adults EFTA_R1_01078591 EFTA02270453

2) 2 adult 3) 2 adult 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ates are - 6) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates nt -Sent from my iPhone - -On Dec 4, 2018, at 3:37 Prve wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prow e . - - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone St;),,,n , rn!I t cen . i.riOr (7,,Vrt To learn more about e-mail security or report a suspicious e-mail, please visit us at no, oncanexpross comfphishS. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who we not authorized to act on behalf of American Express and you ac liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service American Express. You are responsible for any purchases, shipping charges andier fees you authorize. We reserve the right to note pr ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c EFTA_R1_01078592 EFTA02270454

• Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will ap EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078593 EFTA02270455

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fc lishe is c seats. Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 Sent from my iPhone Begin forwarded message: From: Date: December 4, 201 at :50: PM E T To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults EFTA_R1_01078594 EFTA02270456

2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - - - -Hi Les! - -I would also need help with the hotel in Mina - -who should I talk to and what info should I provide? wrote: - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail. please visit us at .1r-oricanexpress comIplushing. Itfr 2015 American Express. MI rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you act. for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provid Express. You are responsible for any purchases. shipping charges andior fees you authorize. We reserve the right to note profile and pi I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below EFTA_R1_01078595 EFTA02270457

• Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Man Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will ap EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on t roug nay - PM EST EFTA_R1_01078596 EFTA02270458

Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, EFTA_R1_01078597 EFTA02270459

Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST MIR Sorry to interrupt what you are doing but could you check on the flight fo he is c seats. Can you let us know. Also, when we investigate hotel for her it is o - no 14-17 Sent from my iPhone Begin forwarded message: From: Date: December To: Lesley Groff Subject: Re: Natashamex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates nE -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I prove e > wrote: EFTA_R1_01078598 EFTA02270460

- - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Ptiyaci$419rnont I Yo_s_il tho Contstrico_Cp_d ntoki_te To learn more about e-mail security or report a suspicious e-mail, please visit us at arnencanoxpross corn 'phre.I. ing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you aci for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provid Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and p ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to cl • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will api change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova nturi n Relationship Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. EFTA_R1_01078599 EFTA02270461

Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova 110.01. Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova EFTA_R1_01078600 EFTA02270462

Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is c Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: December ST To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 per do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff a wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I pr EFTA_R1_01078601 EFTA02270463

- - -On Dec 4, 2018, at 15:36, Lesley Groff < > wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail. please visit us at a mericanexpress com/phishing. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ack the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider Is are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data' Hotel: 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). > wrote: EFTA_R1_01078602 EFTA02270464

Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova la wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to c • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will ap EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. EFTA_R1_01078603 EFTA02270465

Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova ours: on roug nay PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01078604 EFTA02270466

Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo he is c seats. Can you let us know. Also, when we investigate hotel for her it is t - 14-17 Sent from my iPhone Begin forwarded message: From: Date: ecem er , a . . To: Lesley Groff Subject: Re: Natas a mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk a es are -16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pe do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, a wrote: - - - -Hi Les! -I would also need help with the hotel in Minsl - -who should I talk to and what info should I provide? EFTA_R1_01078605 EFTA02270467

- - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c her working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone r Statement I Visit the Centurion Cara website To learn more about e-mail security or report a suspicious e•mail. please visit us at nr,,yic rcc c cn- O 2015 American Express. NI rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acli for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provid Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and pi ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to cl • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will api change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone EFTA_R1_01078606 EFTA02270468

First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er EFTA_R1_01078607 EFTA02270469

Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is c Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: December 4 2018 at 3:50:36 PM EST To: Lesley Groff Subject: Re: Natasha Amex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 per do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide - - -On Dec 4, 2018, at 15:36, Lesley Groff rote: EFTA_R1_01078608 EFTA02270470

- - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Statet-t,r: t trc Ccntt-non Clrc To loam more about email security or report a suspicious please visit us at amonicanoxpross com/ohnivag. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you ack the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is are responsible for any purchases. shipping charges and/or fees you authorize. We resolve the right to note profile and preference data • I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to cl • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will api change fee. EFTA_R1_01078609 EFTA02270471

• Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078610 EFTA02270472

Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova rough Frid nday SAM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is c Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From: Date: To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult EFTA_R1_01078611 EFTA02270473

And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pef do?) Thank you very much for your help! < i• -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates ne -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - - - -Hi Les! -I would also need help with the hotel in - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Prwacy.Statorrent I Visit the CrIturion Card wehsite To learn more about e-mail security or report a suspicious e-mail. please visit us at a niercc a rie xpeess c or", phishng. i0 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ask the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is are responsible for any purchases, shipping charges andror fees you authorize. We reserve the right to note profile and preference data • ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to d Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apj change fee. EFTA_R1_01078612 EFTA02270474

• Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationshi. Mana•er Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone EFTA_R1_01078613 EFTA02270475

Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: on t roug ri ay 30PM EST Sorry to interrupt what you are doing but could you check on the flight for she is q Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she Sent from my iPhone Begin forwarded message: From Date: December To: Lesley Groff Subject: Re: N Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets MIMI There are 5 people flying from Kazan to Minsk ( dates are 14-16) EFTA_R1_01078614 EFTA02270476

There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 pec Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Gro wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates net -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! -I would also need help with the hotel in Minsa. - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Gro wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is c. working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail, please visit us at amencanexpress comrphishine. 42 2015 Amoncan Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is ago responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for s I am checking availability, but can you ask her which room for who? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes Sent from my iPhone EFTA_R1_01078615 EFTA02270477

On Dec 5, 2018, at 9:34 AM, Natalia Molotkova Hotel: 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Mana er Hours: Mon through Friday 9AM-530PM EST Please issue all tickets as below Sent from my iPhone > wrote: > wrote: EFTA_R1_01078616 EFTA02270478

On Dec 4, 2018, at 5:16 PM, Natalia Molotkova > wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch EUR30.00 change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards. Natalia (Natasha) Molotkova mem EFTA_R1_01078617 EFTA02270479

Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationshi• Mana•er Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight fo he is questic Can you let us know. Also, when we investigate hotel for her it is to be 1 - no - as she statec Sent from my iPhone Begin forwarded message: From Date: December 4, 2018 at 3:50:36 PM EST EFTA_R1_01078618 EFTA02270480

To: Lesley Groff Subject: Re: Natas a mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I do?) Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, - -Hi Les! - -I would also need help with the hotel in Minsk --who -who should I talk to and what info should I provi e - - -On Dec 4, 2018, at 15:36, Lesley Groff > wrote: wrote: - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is canceli working on the new dates and hotel for you now. She is on it. - - - -Sent from my iPhone To learn more about e-mail security or report a suspicious e-mail. please visit us at americanovpress corrlphishirxg. O 2015 American Express. All nghts reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is avail You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for s EFTA_R1_01078619 EFTA02270481

ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078620 EFTA02270482

Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for he is questio Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From Date: December To: Lesley Groff Subject: Re: Na mex EFTA_R1_01078621 EFTA02270483

Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - -Hi Les! - -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide? - - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Pnvaa Statement I VrStt the Centurion Card 'webs.te To loam more about e-mail security or roped a suspicious e-mail. please visit us at O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authonzod to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against t are responsible for any purchases, shipping charges andlor foss you authorize. We reserve the right to note profile and preference data for SONiCI EFTA_R1_01078622 EFTA02270484

I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkov as below wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078623 EFTA02270485

Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova ours: on rug nay PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078624 EFTA02270486

Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry to interrupt what you are doing but could you check on the flight for she is questio Can you let us know. Also, when we investigate hotel for her it is to be 14-16 not 14-17 as she stated Sent from my iPhone Begin forwarded message: From Date: December T To: Lesley Groff Subject: Re: Na Marriott Minsk dec 14-17 1) 2 adult 2) 2 adult 3) 2 adults 4) 1 adult And JE just let me ask you to get plane ticket- There are 5 people flying from Kazan to Minsk ( dates are 14-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff ote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM wrote: - - - -Hi Les! EFTA_R1_01078625 EFTA02270487

- -I would also need help with the hotel in Minsk - -who should I talk to and what info should I provide. - - -On Dec 4, 2018, at 15:36, Lesley Groff .t vrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelii working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone Privacy Statement I Visit the Cantu ion Card websito To learn more about e-mail sectaity or report a suspicious a-mail, please visit us at • • O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against I are responsible for any purchases, shipping charges and/or foes you authorize. We reserve the right to note profile and preference data for sonic' ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; chE change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.OOam • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01078626 EFTA02270488

Sorry. You are correct. Hyphenated last name. Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, EFTA_R1_01078627 EFTA02270489

Natalia (Natasha) Molotkova Centurion Relationship Mana er M EST Sorry to interrupt what you are doing but could you check on the flight for she is questior Can you let us know. Also, when we investigate hotel for her it is to be 14- no - as she stated Sent from my iPhone Begin forwarded message: From: Date: ecember 4, 1 at : : To: Lesley Groff Subject: Re: Rotas is mex Marriott Minsk dec 14-17 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult And JE just let me ask you to get plane tickets There are 5 people flying from Kazan to Minsk a es are 4-16) There is the only one nonstop flight- 3:40 am- 6:00am ..but it doesn't show availability for 5 people, I t Thank you very much for your help! -On Dec 4, 2018, at 15:44, Lesley Groff ‹ > wrote: -I think just tell me what hotel you want to stay in and how many rooms you need and dates needed -Sent from my iPhone - -On Dec 4, 2018, at 3:37 PM, wrote: - - - -Hi Les! -I would also need help with the hotel in Minsk - -who should I talk to and what info should I pr EFTA_R1_01078628 EFTA02270490

- - -On Dec 4, 2018, at 15:36, Lesley Groff wrote: - - - -Natasha says she is aware of all the flights you had on hold. They will auto cancel. She is cancelir working on the new dates and hotel for you now. She is on it. - - -Sent from my iPhone ' I To learn more about e-mail secunty or report a suspicious e•n ail. please visit us at americanexpress com/phishing. C5 2015 American Express. All nghts reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the s responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing p Hotel: 1) 2 adults 2) 2 adults 3) 2 adults 4) 1 adult Do they need 4 rooms? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on through Friday 9AM-530PM EST Ok. Is what it is. Thanks Sent from my iPhone On Dec 5, 2018, at 9:12 AM, Natalia Molotkova I am sorry, I was gone last night, was after 530pm. Fare today is slightly higher: same rules as below • Total air reservation, including taxes and fees: $1248.00 ($249.60 per ticket). wrote: EFTA_R1_01078629 EFTA02270491

Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue all tickets for as below Sent from my iPhone On Dec 4, 2018, at 5:16 PM, Natalia Molotkova wrote: ok, here is air fare: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1242.00 ($248.40 per ticket). • Ticket is non-refundable after departure. • Ticket is refundable, if cancelled prior to departure, cancellation penalty of EUR40.00 will apply; ch. change fee. • Fri 14 Dec - Belavia Belarusian Airlines 938 - Economy - 2h 20m Departing: Kazan International Airport, (KZN) at 3.40am Arriving: Minsk National Airport, (MSQ) at 6.00am • Sun 16 Dec - Belavia Belarusian Airlines 937 - Economy - 2h 20m Departing: Minsk National Airport, (MSQ) at 11.50pm Arriving: Kazan International Airport, (KZN) at 2.10am Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sorry. You are correct. Hyphenated last name. EFTA_R1_01078630 EFTA02270492

Sent from my iPhone First and middle name Sent from my iPhone Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sent from my iPhone Coach! I've asked her for names and birthdays Sent from my iPhone Yes, 5 seats available, coach or business? Names? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01078631 EFTA02270493