caller Trunk Group caller circuit Caller cos Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6468 IN 5 selected Station 01-12-01 Selected circuit 107 Selected COS 1 selected Routing class Selected Route Pattern selected Facility 8445 Call Type TRUNK TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 295 TIME STAMP: 10-AUG-2019 22:41 Start Date Start Time 8/10/19 I Answer Date 22:41:11 I Answer Time 8/10/19 I End Date 8/10/19 22:41:11 End Time 22:41:45 Caller Trunk Group caller circuit Caller cos caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 5 selected Station 01-12-01 selected circuit 107 selected COS 1 selected Routing class selected Route Pattern Selected Facility 8445 Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04 09-04 11 1 Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 296 TIME STAMP: 10-AUG-2019 22:43 Start Date Start Time 8/10/19 I Answer Date 22:42:36 I Answer Time I End Date 8/10/19 End Time 22:43:45 caller Trunk Group Caller circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 14 04-16-02 255 1 8450 selected station selected circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code Use CTRL/Z td CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE Page 108 EFTA00052563

6468 TN 1 RECORD NUMBER: Start Date Start Time 297 TIME STAMP: 10-AUG-2019 22:45 8/10/19 I Answer Date 22:44:57 I Answer Time 8/10/19 I End Date 8/10/19 22:45:03 I End Time 22:45:03 caller Trunk Group Caller Circuit Caller COS Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 14 Selected station 04-16-02 selected circuit 255 Selected cos 1 selected Routing class Selected Route Pattern selected Facility 8454 Call Type TRUNK TO LINE call status. ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account code Authorization code Use cTRL/Z'to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 298 TIME STAMP: 10-AUG-2019 22:45 Start Date Start Time 8/10/19 I Answer Date 22:44:57 I Answer Time 8/10/19 I End Date 8/10/19 22:45:03 I End Time 22:45:04 Caller Trunk Group caller Circuit Caller Cos caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access code Code validation 14 04-16-02 255 1 8452 selected Station Selected circuit Selected COS selected Routing Class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account code Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 299 TIME STAMP: 10-AUG-2019 22:45 start Date start Time 8/10/19 I Answer Date 22:45:04 I Answer Time 8/10/19 I End Date 22:45:04 End Time 8/10/19 22:45:04 Caller Trunk Group Caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 5 01-12-01 107 1 8452 Selected station selected circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Page 109 EFTA00052564

6468 IN I Dialed Number Account Code I Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 300 TIME STAMP: 10-AUG-2019 22:45 Start Date Start Time 8/10/19 I Answer Date 22:45:04 I Answer Time 8/10/19 I End Date 8/10/19 22:45:04 End Time 22:45:27 caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 Selected Station 01-12-01 Selected Circuit 107 selected cos 1 Selected Routing Class Selected Route Pattern selected Facility 8452 Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 301 TIME STAMP: 10-AUG-2019 22:47 Start Date Start Time 8/10/19 I Answer Date 22:46:39 I Answer Time I End Date 8/10/19 End Time 22:47:44 Caller Trunk Group caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 14 04-16-02 255 1 8459 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 302 TIME STAMP: 10-AUG-2019 22:49 Start Date 8/10/19 Start Time 22:48:20 Answer Date Answer Time I End Date 8/10/19 End Time 22:49:06 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID 14 04-16-02 2S5 1 Selected Station selected Circuit Selected cos selected Routing class Selected Route Pattern Page 110 6468 04-09-04 11 1 EFTA00052565

Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 IN I Selected Facility 8462 I Call Type TRUNK TO LINE 1 Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6001 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 303 TIME STAMP: 10-AUG-2019 22:50 Start Date Start Time 8/10/19 I Answer Date 22:49:35 Answer Time End Date End Time 8/10/19 22:50:26 caller Trunk Group Caller circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 14 04-16-02 255 1 8464 Selected station Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 304 TIME STAMP: 10-AUG-2019 22:52 Start Date start Time 8/10/19 Answer Date I 22:51:41 Answer Time I End Date End Time 8/10/19 22:52:45 Caller Trunk Group Caller circuit Caller COS Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 14 04-16-03 255 1 8474 Selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 305 TIME STAMP: 10-AUG-2019 22:54 start Date 8/10/19 I Answer Date I End Date 8/10/19 I Start Time 22:53:07 Answer Time End Time 22:54:10 I Page 111 EFTA00052566

6468 IN Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code. validation 14 04-16-02 255 1 8478 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 306 TIME STAMP: 10-AUG-2019 22:56 Start Date Start Time 8/10/19 I Answer Date 8/10/19 1 End Date 22:56:11 I Answer Time 22:56:24 I End Time 8/10/19 22:56:24 caller station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6225 03-08-11 14 4 001 8493 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 307 TIME STAMP: 10-AUG-2019 22:56 Start Date Start Time 8/10/19 Answer Date I 22:56:11 Answer Time 8/10/19 I End Date 8/10/19 22:56:24 I End Time 22:56:53 Caller station Caller Circuit Caller cos caller Routing Class Caller switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6225 03-08-11 14 4 001 8493 Selected Station Selected Circuit Selected cOS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 112 EFTA00052567

6468 IN RECORD NUMBER: 308 TIME STAMP: 10-AUG-2019 22:58 Start Date start Time 8/10/19 Answer Date 22:58:36 I Answer Time 8/10/19 I End Date 8/10/19 22:58:44 I End Time 22:58:44 caller Trunk Group Caller circuit caller cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 14 04-16-02 255 1 5133 8501 selected Station selected circuit selected cos selected Routing Class selected Route Pattern selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 4256235133 Use CTRL/z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 309 TIME STAMP: 10-AUG-2019 22:58 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 22:58:36 Answer Time 22:58:44 I End Time 22:58:45 caller Trunk Group Caller Circuit Caller Cos Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 14 04-16-02 255 1 5133 8497 Selected station selected Circuit selected cos selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 4256235133 Use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 310 TIME STAMP: 10-AUG-2019 22:58 .start Date 8/10/19 I Answer Date Start Time 22:58:45 I Answer Time 8/10/19 I End Date 8/10/19 22:58:45 End Time 22:58:45 caller Trunk Group Caller Circuit Caller CDs caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 5 01-12-01 107 1 8497 Selected station Selected circuit Selected Cos selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Page 113 6468 04-09-04 11 1 EFTA00052568

6468 IN Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 311 TIME STAMP: 10-AUG-2019 22:59 Start Date Start Time 8/10/19 Answer Date I 22:58:45 Answer Time 8/10/19 I End Date 8/10/19 22:58:45 End Time 22:59:01 caller Trunk Group Caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 01-12-01 5 107 1 8497 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 312 TIME STAMP: 10-AUG-2019 23:0 Start pate Start Time 8/10/19 I Answer Date 23:00:08 I Answer Time 8/10/19 j I End Date 23:00:47 End Time 8/10/19 23:00:47 Caller Trunk Group Caller Circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 14 04-16-02 255 1 8676 8505 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3479208676 use.CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 313 TIME STAMP: 10-AUG-2019 23:0 Start Date 8/10/19 I Answer Date 8/10/19 End Date . I start Time 23:00:08 Answer Time 23:00:47 End Time 8/10/19 23:00:49 Caller Trunk Group 14 selected Station 6468 Caller Circuit 04-16-02 selected Circuit 04-09-04 Caller COS 255 Selected cos 11 Caller Routing class 1 I selected Routing Class 1 Page 114 EFTA00052569

caller Switch ID Caller ANI I Record Audit conference Audit I Access Code I Code validation 1 Dialed Number 6001 Account Code I Authorization Code 3479208676 6468 IN selected Route Pattern I 8676 Selected Facility 8503 I Call Type TRUNK TO LINE I Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 314 TIME STAMP: 10-AUG-2019 23:0 Start Date Start Time 8/10/19 I Answer Date 23:00:49 I Answer Time 8/10/19 I End Date 8/10/19 23:00:49 End Time 23:00:49 I Caller Trunk Group caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 I Selected Station 01-12-01 I selected Circuit 107 selected cos 1 selected Routing class I Selected Route Pattern I Selected Facility 8503 I Call Type TRUNK TO LINE I Call Status ANSWER 1 Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 315 TIME STAMP: 10-AUG-2019 23:1 Start Date Start Time 8/10/19 Answer Date I 23:00:49 Answer Time 23:00:49 I End Time 8/10/19 I End Date 8/10/19 23:01:14 I caller Trunk Group Caller circuit Caller cos caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 5 01-12-01 107 1 8503 selected Station 6468 Selected circuit 04-09-04 Selected COS 11 Selected Routing class 1 selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 316 TIME STAMP: 10-AUG-2019 23:1 I Start Date 8/10/19 I Answer Date 8/10/19 I End Date Page 115 1 8/10/19 EFTA00052570

6468 IN start Time 23:01:20 I Answer Time 23:01:20 I End Time 23:01:20 Caller Trunk Group caller circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code code Validation 5 01-12-01 107 1 8503 Selected station Selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 317 TIME STAMP: 10-AUG-2019 23:1 start Date 8/10/19 I Answer Date Start Time 23:01:20 I Answer Time 8/10/19 I End oate 8/10/19 23:01:20 End Time 23:01:58 Caller Trunk Group caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 5 01-12-01 107 1 8503 Dialed Number Account code Authorization code selected Station selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 318 TIME STAMP: 10-AUG-2019 23:11 start Date Start Time 8/10/19 Answer Date I 23:10:26 Answer Time End Date End Time 8/10/19 23:11:31 Caller Trunk Group Caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 14 04-16-02 255 1 1789 8513 Selected station Selected Circuit Selected COS selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account code Authorization Code 7178871789 Page 116 EFTA00052571

6468 IN use CTRL/2 to CANCEL; CTRL/S tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 319 TIME STAMP: 10-AUG-2019 23:31 Start Date 8/10/19 I Answer Date End Date 8/10/19 Start Time 23:29:10 I Answer Time End Time 23:31:17 caller Trunk Group Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 14 selected Station 04-16-02 selected Circuit 255 Selected cOS 1 selected Routing class Selected Route Pattern 3885 Selected Facility 8537 Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 3474463885 Use CTRL/2 to CANCEL; CTRL/S tO PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 320 TIME STAMP: 10-AUG-2019 23:39 start Date Start Time 8/10/19 I Answer Date 23:37:43 Answer Time I End Date I End Time 8/10/19 23:39:20 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access code Code Validation 14 selected station 04-16-02 selected circuit 255 Selected COS 1 Selected Routing Class selected Route Pattern 3885 Selected Facility 8547 call Type TRUNK TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3474463885 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 321 TIME STAMP: 11-AUG-2019 0 :8 Start Date 8/11/19 Start Time 0:08:03 I Answer Date Answer Time I End Date I End Time 8/11/19 0:08:47 caller station caller circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code 6363 03-09-06 4 4 001 8585 Selected station Selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Page 117 6468 04-09-04 11 1 EFTA00052572

Code validation 6468 IN i Queue Time Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 322 TIME STAMP: 11-AUG-2019 0 :11 Start Date start Time 8/11/19 I Answer Date 0:11:26 I Answer Time 8/11/19 I End Date 0:11:34 End Time 8/11/19 0:11:34 Caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 8594 selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Page 118 EFTA00052573

6468 OUT Enter Display options [ALL] ...7 /AFTER 08-08-19 /CALLER-STATION=6468 Enter the filter name and value [END] ...? --- CDR Data --- RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 I Answer Date 13:18:47 Answer Time 8/ 9/19 I End Date 13:19:03 End Time 8/ 9/19 13:19:03 caller station caller circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6468 Selected Trunk Group 14 04-09-04 selected circuit 04-16-02 11 Selected cos 255 1 selected Routing class 1 001 Selected Route Pattern 18 selected Facility 42 756 Call Type LINE TO TRUNK call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6590 Atcount code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 I Answer Date 13:18:47 Answer Time 8/ 9/19 I End Date 13:19:03 End Time 8/ 9/19 13:19:08 Caller Station caller Circuit caller cos Caller Routing class caller Switch ID Caller ANT Record Audit conference Audit Access code Code validation 6468 selected Trunk Group 14 04-09-04 selected circuit 04-16-02 11 selected COS 255 1 Selected Routing Class 1 001 selected Route Pattern 18 selected Facility 42 756 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:19 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:19:09 I Answer Time 13:19:13 End Time 13:19:13 caller Station caller circuit Caller COS caller Routing Class caller Switch ID 6468 I selected station 6229 04-09-04 I selected circuit 03-13-13 11 I selected cos 4 1 I Selected Routing Class 4 001 Selected Route Pattern Page 1 EFTA00052574

Caller ANI Record Audit conference Audit Access Code Code Validation 6468 OUT I Selected Facility 765 I call Type LINE TO LINE I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6229 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:19 8/ 9/19 I End Date 8/ 9/19 13:19:13 I End Time 13:19:21 Start Date Start Time 8/ 9/19 I Answer Date 13:19:09 I Answer Time caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6468 Selected Station 04-09-04 Selected Circuit 11 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 765 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6229 03-13-13 4 4 Dialed Number 6229 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:28 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:28:31 I Answer Time 13:28:36 I End Time 8/ 9/19 13:28:36 Caller Station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 04-09-04 11 1 001 838 selected station 6317 Selected Circuit 04-01-13 Selected cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 13:28 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Start Time 13:28:31 Answer Time 13:28:36 I End Time 13:28:47 I Page 2 EFTA00052575

6468 ouT caller Station Caller Circuit I Caller COS I Caller. Routing Class I Caller Switch ID caller ANI Record Audit conference Audit Access code code validation I I Dialed Number I Account Code Authorization Code 04-09-04 6468 11 1 001 838 selected Station 6317 Selected circuit selected COS 1 Selected Routing Class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 6317 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL./Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 13:34:46 I Answer Time End Date I End Time 8/ 9/19 13:35:10 Caller station Caller Circuit caller cos caller Routing Class Caller Switch in Caller ANI Record Audit Conference Audit Access code Code Validation 6468 04-09-04 11 1 001 868 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:35 Start Date start Time 8/ 9/19 I Answer Date 13:35:11 I Answer Time End Date End Time 8/ 9/19 13:35:13 Caller station Caller Circuit Caller COS Caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code code Validation 6468 selected Station 04-09-04 Selected Circuit 11 Selected Cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 868 call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 3 EFTA00052576

6468 OUT RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 13:35:13 I Answer Time I End Date 8/ 9/19 I End Time 13:35:15 caller Station Caller circuit caller COS caller Routing Class Caller Switch ID Caller AN/ Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 879 Selected Trunk Group Selected circuit selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:48 Start Date Start. Time 8/ 9/19 I Answer Date 13:48:35 I Answer Time End Date End Time 8/ 9/19 13:48:38 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch I0 Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 I Selected Trunk Group 04-09-04 I Selected circuit 11 I selected cos 1 Selected Routing class 001 I Selected Route Pattern Selected Facility 983 I Call Type ONE LINE call Status DIALING I Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL: cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 14:13 Start Date Start Time 8/ 9/19 I Answer Date I End Date 14:12:57 I Answer Time 8/ 9/19 I End Time 14:13:06 caller station Caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 001 1253 Selected Station Selected Circuit selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time Page 4 6449 04-08-05 11 1 EFTA00052577

6468 OUT I Dialed Number 6450 Account code I Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 14:16 Start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 14:15:36 I Answer Time End Time 14:16:14 caller station Caller circuit caller COS Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 1285 selected Trunk Group Selected circuit Selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE call status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: Start Date • 13 TIME STAMP: 9 -AUG-2019 8/ 9/19 Answer Date 14:16 End Date 8/ 9/19 Start Time 14:16:38 Answer Time J End Time 14:16:40 Caller station caller Circuit caller cos caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6468 04-09-04 11 1 001 1285 Selected Trunk Group selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:16 Start Date start Time 8/ 9/19 Answer Date I 14:16:41 Answer Time I End Date End Time 8/ 9/19 14:16:49 caller Station Caller circuit caller cos caller Routing Class 6468 selected station 04-09-04 selected Circuit 11 selected cos 1 Selected Routing class Page 5 6458 03-11-04 11 1 EFTA00052578

caller Switch ID Caller AN/ Record Audit conference Audit Access code code validation 6468 OUT 001 I selected Route Pattern I selected Facility 1285 I call Type LINE TO LINE I Call status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 6458 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 14:16 start Date Start Time 8/ 9/19 I Answer Date 14:16:49 I Answer Time I End Date I End Time 8/ 9/19 14:16:50 Caller station Caller circuit caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6468 selected Trunk Group 04-09-04 selected circuit 11 selected COS 1 selected Routing Class 001 selected Route Pattern selected Facility 1315 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:29 Start Date start Time 8/ 9/19 I Answer Date 14:26:31 I Answer Time End Date End Time 8/ 9/19 14:29:21 caller Station Caller circuit caller cos Caller Routing Class Caller Switch ID caller ANT Record Audit Conference Audit Access code code validation 6468 Selected Trunk Group 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern selected Facility 1432 call Type ONE LINE Call Status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:49 [ Start Date 8/ 9/19 I Answer Date Page 6 End Date 8/ 9/19 EFTA00052579

Start Time 6468 OUT 14:48:01 I Answer Time I End Time 14:49:13 caller station Caller Circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 04-09-04 11 1 001 1609 selected selected Selected selected selected Selected call Type call Status Queue status Queue Time Trunk Group Circuit cos Routing class Route Pattern Facility ONE LINE RECONNECT REQUEST NULL QUEUE Dialed Number Account Code Authorization code use cTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:50 Start Date Start Time' 8/ 9/19 I Answer Date I End Date 8/ 9/19 14:49:27 Answer Time I End Time 14:50:46 Caller Station caller Circuit Caller cos Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 1609 selected Trunk Group selected circuit Selected COS selected Routing Class selected Route Pattern selected Facility Call Type ONE LINE Call status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: start Date Start Time 19 TIME STAMP: 9 -AUG-2019 14:53 8/ 9/19 I Answer Date 14:53:20 I Answer Time End Date End Time 8/ 9/19 14:53:20 caller station caller circuit caller COS caller Routing Class caller switch ID 001 caller ANI Record Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 1665 selected Trunk Group selected Circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 7 EFTA00052580

6468 OUT Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 15:5 Start Date Start Time 8/ 9/19 I Answer Date 15:05:15 I Answer Time I End Date End Time 8/ 9/19 15:05:19 Caller station Caller Circuit caller COS caller Routing Class Caller Switch ID Caller Ara Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 1719 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6458 03-11-04 11 1 Dialed Number 6458 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 15:5 Start Date Start Time 8/ 9/19 I Answer Date 15:05:19 I Answer Time I End Date End Time 8/ 9/19 15:05:21 Caller Station Caller circuit Caller cos Caller Routing Class Caller.Switch ID Caller ANI Record. Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 001 1735 selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 15:7 Start Date Start Time 8/ 9/19 I Answer Date 15:06:57 I Answer Time End Date End Time 8/ 9/19 15:07:00 Caller station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code 6468 I 04-09-04 I 11 1 I 001 I 1739 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Page 8 6466 04-09-10 11 1 EFTA00052581

Code Validation Dialed Number Account code Authorization code 6466 6468 ouT I Queue Time se CTRL/Z tO CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 15:7 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 15:07:00 Answer Time I End Time 15:07:01 caller Station caller circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 Selected circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 1746 Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRL/5 tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 15:8 Start Date start Time 8/ 9/19 [ I Answer Date 15:08:35 Answer Time End oate End Time 15:08:37 8/ 9/19 1 Caller Station Caller circuit caller COS Caller Routing Class caller Switch ID Caller AN/ Record Audit Conference Audit Access Code code validation 6468 I 04-09-04 I 11 1 001 1754 selected Trunk Group Selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL, CTRL/S tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 15:14 start Date Start Time 8/ 9/19 I Answer Date 15:13:52 Answer Time 8/ 9/19 End Date I 15:14:09 End Time 8/ 9/19 15:14:09 caller station caller Circuit caller cos 6468 I selected Trunk Group 04-09-04 I Selected Circuit 11 I Selected cos Page 9 14 04-16-01 255 EFTA00052582

Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 1 001 1777 6468 OUT selected Routing class 1 selected Route Pattern 18 Selected Facility 42 call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6404 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 15:14 Start Date Start Time 8/ 9/19 Answer Date 15:13:52 Answer Time 8/ 9/19 I End Date 8/ 9/19 15:14:09 I End Time 15:14:12 caller Station Caller Circuit caller COS caller Routing class caller switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 1777 Selected Trunk Group selected circuit selected cos selected Routing Class selected Route Pattern 18 selected Facility 42 call Type LINE TO TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 14 04-16-01 255 1 Dialed Number 6404 Account Code . Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 15:14 Start Date 6/ 9/19 I Answer oate I End Date 8/ 9/19 start Time 15:14:12 I Answer Time I End Time 15:14:14 Caller Station caller circuit Caller COS caller Routing class 1 caller switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1778 selected Trunk Group Selected Circuit selected cos selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 15:14 Page 10 EFTA00052583

start Date Start Time 6468 OUT 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:14:15 I Answer Time 15:14:20 I End Time 8/ 9/19 15:14:20 caller station caller Circuit caller COS Caller Routing class Caller switch ID 001 caller ANI Record Audit conference Audit Access code code Validation 6468 04-09-04 11 1 1779 Selected station selected Circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 15:15 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 15:14:15 I Answer Time 15:14:20 I End Time 15:15:02 caller station Caller circuit caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 001 1779 selected Station selected Circuit selected cos selected Routing class selected Route pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6212 • 03-03-12 28 4 Dialed Number 6212 Account code Authorization Code use cTRL/z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 15:15 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 15:15:09 I Answer Time I End Time 15:15:19 caller station caller Circuit Caller cos caller Routing class caller switch ID caller Ala Record Audit Conference Audit Access code Code Validation 6468 selected Trunk Group 04-09-04 Selected Circuit 11 1 001 1782 Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Page 11 EFTA00052584

6468 OUT use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 15:15 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 15:15:19 I Answer Time End Time 15:15:19 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 1783 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 15:17 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End oate 15:17:07 Answer Time 15:17:12 End Time 8/ 9/19 15:17:12 Caller station caller circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Code Validation 6468 04-09-04 11 1 001 1796 Selected Station Selected Circuit Selected Cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 15:17 Start Date Start Time 8/ 9/19 Answer Date I 15:17:07 Answer Time 8/ 9/19 I End Date 8/ 9/19 15:17:12 I End Time 15:17:21 caller Station Caller Circuit Caller CoS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit 6468 selected Station 04-09-04 Selected Circuit 11 selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 1796 call Type LINE TO LINE Call Status IN CONVERSATION Page 12 6212 03-03-12 28 4 EFTA00052585

I Access Code I code validation I Dialed Number I Account code Authorization code 6468 our Queue Status NULL QUEUE Queue Time 6212 USe CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: Start Date 34 TIME STAMP: 9 -AUG-2019 8/ 9/19 Answer Date 15:23 End Date 8/ 9/19 start Time 15:23:46 Answer Time I End Time 15:23:47 caller station caller circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6468 selected Trunk Group 04-09-04 Selected circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 1826 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 15:27 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 15:27:31 I Answer Time End Time 15:27:31 Caller station caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 04-09-04 11 1 001 1848 Selected Trunk Group Selected circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 15:28 start oate 8/ 9/19 I Answer Date Start Time 15:28:12 I Answer Time End Date End Time 8/ 9/19 15:28:16 caller station caller circuit 6468 I Selected Trunk Group 04-09-04 I selected Circuit Page 13 EFTA00052586

caller cos Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 OUT 11 selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 1849 Call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 15:29 start Date 8/ 9/19 I Answer Date Start Time 15:29:25 I Answer Time End Date End Time 8/ 9/19 15:29:26 Caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access code code Validation 6468 I Selected Trunk Group 04-09-04 I Selected Circuit 11 Selected cos 1 selected Routing class 001 Selected Route Pattern I selected Facility 1849 call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL, CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 15:31 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 15:31:01 I Answer Time End Time 15:31:01 caller station Caller Circuit caller COS caller Routing class caller switch ID 001 caller ANI Record Audit conference Audit Access code Code validation 6468 04-09-04 11 1 1870 Selected Trunk Group selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 16:1 Page 14 EFTA00052587

6468 OUT start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 15:39:00 Answer Time End Time 16:01:44 Caller station caller circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 1888 Selected Trunk Group selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 16:6 Start Date start Time 8/ 9/19 I Answer Date 16:06:39 I Answer Time I End Date I End Time 8/ 9/19 I 16:06:42 I caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 2031 Selected Trunk Group selected Circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 16:12 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 16:12:36 Answer Time I End Time 16:12:36 caller station Caller Circuit Caller cos caller Routing class caller switch ID Caller AN/ Record Audit Conference Audit Access code code validation 6468 04-09-04 11 selected Trunk Group selected circuit selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 2057 call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Page 15 EFTA00052588

6468 OUT I Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I. RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 16:30 Start Date Start Time 8/ 9/19 16:30:37 Answer Date Answer Time I End Date I End Time 8/ 9/19 16:30:38 Caller Station Caller Circuit caller CoS caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 Selected Trunk Group Selected Circuit Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2152 call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -AUG-2019 16:30 Start Date Start Time 8/ 9/19 I Answer Date 16:30:43 Answer Time End Date End Time 8/ 9/19 16:30:50 'caller Station Caller Circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2154 Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6378 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 16:32 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 16:32:42 I Answer Time I End Time 16:32:53 Caller Station 6468 selected Station 6429 Caller Circuit 04-09-04 Selected Circuit 04-08-14 Caller cos 11 Selected cos 21 caller Routing Class 1 selected Routing class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 2160 Call Type LINE TO LINE Page 16 EFTA00052589

conference Audit Access Code code validation 6468 OUT I Call status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6429 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 I Answer Date 16:32:53 I Answer Time I End Date I End Time 8/ 9/19 16:32:55 Caller station Caller Circuit Caller CoS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 I Selected Trunk Group 04-09-04 I Selected Circuit 11 I Selected cos 1 I Selected Routing class 001 selected Route Pattern Selected Facility 2160 Call Type ONE LINE Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 16:44 Start Date Start Time 8/ 9/19 I Answer Date 16:44:04 I Answer Time I End Date I End Time 8/ 9/19 16:44:04 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 2192 Selected Trunk Group Selected Circuit Selected cos selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: I Start Date I Start Time 47 TIME STAMP: 9 -AUG-2019 16:45 8/ 9/19 I Answer Date 16:45:36 I Answer Time End Date End Time 8/ 9/19 16:45:36 I I Caller Station 6468 I Selected Trunk Group Page 17 EFTA00052590

caller circuit caller cos Caller Routing class Caller switch ID Caller ANT Record.Audit conference Audit Access Code Code validation Dialed Number Account code Authorization Code 04-09-04 11 1 001 2199 6468 OUT Selected Circuit selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 16:48 Start Date Start Time 8/ 9/19 I Answer Date 16:48:05 I Answer Time I End Date End Time 8/ 9/19 16:48:07 Caller Station Caller Circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 001 2215 Selected Trunk Group selected circuit selected COS selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 16:59 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 16:59:23 Answer Time 16:59:43 I End Time 16:59:43 Caller Station caller circuit caller cos caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 2254 selected station selected circuit selected COS selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 1 Dialed Number 6317 Account Code Authorization Code Use CTRL/z'to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 18 EFTA00052591

6468 our RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 16:59 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 16:59:23 Answer Time 16:59:43 l End Time 16:59:54 caller Station 6468 selected station 6317 'caller circuit 04-09-04 Selected circuit 04-01-13 caller Cos 11 Selected cos 1 caller Routing class 1 Selected Routing class 1 caller switch ID 001 selected Route Pattern Caller ANI selected Facility Record Audit 2254 call Type LINE TO LINE conference Audit call status IN CONVERSATION Access code code validation Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 17:28 Start Date Start Time 8/ 9/19 I Answer Date 17:28:43 I Answer Time End Date I End Time 8/ 9/19 17:28:45 caller station caller circuit caller cos Caller Routing Class caller Switch io Caller ANI Record Audit Conference Audit Access code code Validation 6468 04-09-04 11 1 001 2365 Selected Trunk Group selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call status DIALING ' Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 19:53 Start Date Start Time 8/ 9/19 19:52:32 I Answer Date I Answer Time I End Date I End Time 8/ 9/19 19:53:06 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 001 2841 selected station Selected Circuit selected cos 1 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Page 19 EFTA00052592

6468 OUT I Account Code I Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 19:53 Start oate Start Time 8/ 9/19 I Answer Date 19:53:08 I Answer Time 8/ 9/19 f End oate 19:53:17 1 End Time 8/ 9/19 19:53:17 Caller station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 2845 I Dialed Number 6317 Account code Authorization Code selected Station 6317 Selected circuit 04-01-13 selected COs 1 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 19:53 Start Date start Time 8/ 9/19 I Answer Date 19:53:08 I Answer Time 8/ 9/19 I End Date 19:53:17 End Time 8/ 9/19 19:53:53 caller station Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 2845 Selected station 6317 Selected Circuit Selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 20:2 Start Date Start Time 8/ 9/19 I Answer Date I End Date 8/ 9/19 20:01:56 Answer Time I End Time 20:02:15 Caller Station caller circuit Caller COS Caller Routing Class Caller switch ID Caller ANt 6468 04-09-04 11 1 001 selected Station Selected Circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Page 20 6317 04-01-13 1 1 EFTA00052593

Record Audit Conference Audit Access Code Code validation 6468 OUT 2866 I call Type I Call Status I queue Status Queue Time LINE TO LINE RINGING NULL QUEUE Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; cTRids to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 20:2 start Date Start Time 8/ 9/19 I Answer Date 20:02:16 I Answer Time End Date End Time 8/ 9/19 20:02:17 Caller station .caller Circuit Caller cos • Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 2867 selected Trunk Group Selected Circuit selected cos selected Routing Class selected Route Pattern selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 20:4 start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 20:04:23 Answer Time End Time 20:04:31 Caller Station Caller circuit caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6468 04-09-04 11 1 001 2872 selected station selected Circuit selected cos 1 selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 20:13 start Date start Time 8/ 9/19 I Answer Date 20:13:21 I Answer Time 8/ 9/19 I End Date 20:13:37 End Time 8/ 9/19 20:13:37 Page 21 EFTA00052594

Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 OUT 6468 Selected Station 04-09-04 selected Circuit 11 selected COS 1 1 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 2878 call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 20:14 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:13:21 Answer Time 20:13:37 I End Time 8/ 9/19 20:14:13 Caller Station Caller circuit Caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6468 selected station 6317 04-09-04 selected Circuit 11 selected cos 1 1 Selected Routing Class 1 001 selected Route Pattern Selected Facility 2878 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 20:14 Start Date Start Time 8/ 9/19 Answer Date 20:14:14 Answer Time I End Date I End Time 8/ 9/19 20:14:15 Caller station Caller Circuit Caller COS Caller Routing Class 1 Caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 2882 Selected Trunk Group Selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE Page 22 EFTA00052595

6468 our RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 20:16 Start Date start Time 8/ 9/19 I Answer Date 20:16:13 I Answer Time I End Date End Time 8/ 9/19 20:16:20 caller station caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 2893 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 63 Account Code Authorization code use CTRL/2 to CANCEL; cTRt/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 20:16 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:16:21 Answer Time 20:16:28 I End Time 20:16:28 Caller Station Caller Circuit caller cos Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 I Selected station 04-09-04 selected Circuit I 11 Selected cos 1 I Selected Routing Class 001 I Selected Route Pattern Selected Facility I 2894 call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization code use CIRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 20:16:21 I Answer Time 8/ 9/19 I End Date 20:16:28 End Time 8/ 9/19 20:17:01 Caller Station Caller Circuit Caller cos caller Routing class caller Switch ID caller ANT Record Audit conference Audit Access code code validation 6468 selected Station 04-09-04 Selected circuit 11 selected Cos 1 selected Routing class 001 selected Route Pattern selected Facility 2894 call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6212 03-03-12 28 4 Page 23 EFTA00052596

6468 OUT I Dialed Number 6212 Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 20:27 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:27:47 I Answer Time 20:27:55 End Time 8/ 9/19 20:27:55 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller AN/ Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 2915 Selected Station Selected Circuit Selected cos selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER:. 65 TIME STAMP: 9 -AUG-2019 20:28 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 20:27:47 I Answer Time 20:27:55 I End Time 8/ 9/19 20:28:04 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 04-09-04 6468 11 1 001 2915 Selected station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 20:28 start Date Start Time 8/ 9/19 Answer Date I 20:28:11 Answer Time I End Date End Time 8/ 9/19 20:28:14 Caller station caller Circuit Caller cos caller Routing class 1 Caller Switch ID 001 6468 04-09-04 11 Selected Trunk Group Selected circuit selected cos selected Routing Class selected Route Pattern Page 24 EFTA00052597

caller ANI Record. Audit Conference Audit Access code code validation 2918 6468 OUT selected Facility Call Type ONE LINE call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 20:28 Start Date Start Time 8/ 9/19 I Answer Date 20:28:19 I Answer Time End Date End Time 8/ 9/19 20:28:21 Caller Station Caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 selected Trunk Group 04-09-04 selected circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 2919 call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 20:28 start Date 8/ 9/19 start Time 20:28:28 Answer Date I End Date Answer Time End Time 8/ 9/19 20:28:31 caller station caller circuit Caller COs caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6468 I Selected Trunk Group 04-09-04 selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 2921 I Call Type ONE LINE call Status BUSY I Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 20:28 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 20:28:32 I Answer Time End Time 20:28:34 Page 25 EFTA00052598

6468 Our caller station caller circuit caller COS Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 Selected Trunk Group 04-09-04 selected circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 2923 Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code 'use CTRL/2to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 20:29 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:29:23 I Answer Time 20:29:32 I End Time 20:29:32 caller station Caller Circuit Caller cos caller Routing class Caller Switch ID 001 caller ANI Record Audit conference Audit Access Code code Validation 6468 04-09-04 11 1 2925 Selected station selected circuit selected COs selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6467 03-03-04 11 1 Dialed Number 6467 Account code AuthoriZation code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 20:30 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:29:23 Answer Time 20:29:32 I End Time 20:30:27 Caller Station caller circuit caller cos caller Routing class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 2925 selected station selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed. Number 6467 Account Code Authorization code use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE Page 26 6467 03-03-04 11 1 EFTA00052599

6468 Our I RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 20:30 Start Date 8/ 9/19 1 Answer Date I End Date 8/ 9/19 start Time 20:30:27 I Answer Time I End Time 20:30:30 caller Station caller Circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected COs 1 Selected Routing Class 001 Selected Route Pattern selected Facility 2928 call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; crmis to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 20:32 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 20:32:26 1 Answer Time 20:32:40 End Time 8/ 9/19 20:32:40 caller station caller circuit caller cos caller Routing class caller Switch JD caller ANI Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 001 2930 8 selected Station 6317 Selected circuit 04-01-13 selected cos 1 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status CAMPON QUEUE Queue Time 0: 0: 8 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 20:32 start Date 8/ 9/19 F Answer Date start Time 20:32:26 I Answer Time 8/ 9/19 I End Date 20:32:40 1 End Time 8/ 9/19 20:32:53 Caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code - code validation 6468 04-09-04 11 1 001 2930 8 call Type call Status Queue Status Queue Time Page 27 selected station 6317 selected Circuit 04-01-13 selected COS 1 selected Routing Class 1 selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION CAMPON QUEUE 0: 0: 8 EFTA00052600

6468 OUT I Dialed Number 6317 I Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 20:35 Start oate Start Time 8/ 9/19 Answer Date 8/9/19 I End Date I 20:35:42 Answer Time 20:35:47 I End Time 8/ 9/19 20:35:47 Caller Station Caller Circuit caller COS Caller Routing Class caller Switch /D Caller ANI Record Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 OO1 2938 Dialed Number 6361 Account Code Authorization code Selected station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 20:35 Start Date Start Time 8/ 9/19 I Answer Date 20:35:42 I Answer Time 8/ 9/19 I End Date 20:35:47 End Time 8/ 9/19 20:35:56 caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 Selected Station 04-09-04 selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2938 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status' NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 20:48 Start Date Start Time 8/ 9/19 I Answer Date 20:47:54 I Answer Time I End Date End Time 8/ 9/19 20:48:14 Caller Station Caller circuit Caller COS caller Routing Class 6468 Selected Trunk Group 04-09-04 Selected Circuit 11 selected cos 1 Selected Routing Class Page 28 EFTA00052601

Caller Switch ID Caller ANI 'Record Audit conference Audit Access Code Code Validation 001 2954 6468 OUT Selected Route Pattern selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code • Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 9 -AUG-2019 21:24 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:24:48 I Answer Time 21:24:52 I End Time 21:24:52 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 3014 selected station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 21:25 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 21:24:48 Answer Time 21:24:52 End Time 8/ 9/19 21:25:35 taller Station Caller Circuit Caller cOS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6466 Selected Station 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 selected Route Pattern selected Facility 3014 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: • 80 TIME STAMP: 9 -AUG-2019 21:25 I start Date 8/ 9/19 I Answer Date Page 29 I End Date 8/ 9/19 I EFTA00052602

start Time 6468 OUT 21:25:35 I Answer Time I End Time 21:25:38 Caller Station Caller circuit caller COS Caller Routing class Caller Switch ID 001 caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 3017 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 21:32 start Date Start Time 8/ 9/19 I Answer Date 21:31:50 I Answer Time 8/ 9/19 I End Date 21:32:03 I End Time 8/ 9/19 21:32:03 Caller station. Caller Circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6468 selected Station 04-09-04 selected circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 3025 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 21:32 Start oate Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:31:50 Answer Time 21:32:03 I End Time 21:32:17 caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 3025 Selected station selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization code Page 30 EFTA00052603

6468 our Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE . RECORD NUMBER: 83 TIME STAMP: 9 -AUG-2019 21:32 Start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 start Time 21:32:29 I Answer Time I End Time 21:32:32 caller station caller Circuit caller COS Caller Routing Class caller Switch ID Caller ANT ReCOrd Audit conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected cos 1 Selected Routing class 001 Selected Route Pattern selected Facility call Type 3028 ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 21:36 Start.Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 21:35:41 I Answer Time End Time 21:36:03 caller station Caller Circuit caller COS caller Routing Class caller switch ID caller ANT Record Audit conference Audit Access Code Code validation 6468 selected station 04-09-04 selected Circuit 11 selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 3030 Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 21:37 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 21:37:44 I Answer Time 21:37:53 I End Time 21:37:53 caller Station caller Circuit Caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference. Audit Access Code 6468 04-09-04 11 1 001 3033 Selected station Selected circuit selected Cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Page 31 6365 03-09-07 4 4 EFTA00052604

Code validation 6468 OUT I Queue Time Dialed Number 6365 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 21:38 Start Date I Start Time 8/ 9/19 I Answer Date 21:37:44 Answer Time 8/ 9/19 I End Date 8/ 9/19 21:37:53 I End Time 21:38:08 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID caller ANT Record Audit Conference Audit Access Code Code validation 6468 selected Station 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 3033 call Type LINE TO LINE Call Status IN CONvERSATTON Queue status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization Code Use.cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 22:42 Start Date start Time 8/ 9/19 I Answer oate 22:42:04 I Answer Time I End Date End Time 8/ 9/19 22:42:04 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 3142 #7 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 10-AUG-2019 0 :5 Start Date 8/10/19 I Answer Date Start Time 0:05:31 I Answer Time I End Date I End Time 8/10/19 0:05:33 Caller station Caller Circuit Caller cos 6468 I Selected Trunk Group 04-09-04 selected Circuit I 11 Selected COS Page 32 EFTA00052605

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 1 001 3218 6468 OUT Selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number • Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TINE STAMP: 10-AUG-2019 0 :8 Start Date Start Time 8/10/19 I Answer Date 0:08:11 I Answer Time I End Date I End Time 8/10/19 0:08:11 caller station Caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 3221 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue rime Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 10-AUG-2019 0 :17 Start Date Start Time 8/10/19 I Answer Date 0:17:07 I Answer Time I End Date I End Time 8/10/19 0:17:07 Caller station Caller Circuit Caller COS. Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 3254 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to cANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 10-AUG-2019 16:35 Page 33 EFTA00052606

Start Date start Time 6468 OUT 8/10/19 I Answer Date 16:35:52 Answer Time I End Date End Time 8/10/19 I 16:35:54 I Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 Selected Trunk Group 04-09-04 selected Circuit 11 selected COS 1 Selected Routing class 001 selected Route Pattern Selected Facility 7400 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 10-AUG-2019 17:2 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time. 17:02:22 I Answer Time End Time 17:02:22 Caller station Caller circuit Caller COS Caller Routing Class Caller switch /0 Caller ANI Record Audit Conference Audit Access code Code validation 6468 I 04-09-04 I 11 1 001 7541 I Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status ON HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 10-AUG-2019 17:2 Start Date Start Time 8/10/19 Answer Date I 17:02:22 Answer Time I End Date End Time 8/10/19 17:02:24 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 001 7543 selected Trunk Group Selected Circuit selected COS Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 34 EFTA00052607

6468 OUT ' Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 94 TIME STAMP: 10-AUG-2019 17:4 Start Date Start Time 8/10/19 I Answer Date 17:04:15 I Answer Time I End Date I End Time 8/10/19 17:04:15 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 7548 Selected Trunk Group Selected circuit Selected cos selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code se CTRL/Zto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 10-AUG-2019 17:21 Start Date Start Time 8/10/19 I Answer Date 17:21:38 I Answer Time I End Date 8/10/19 I End Time 17:21:41 Caller station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 I 04 11-09-04 I 1 001 7597 Selected Trunk Group Selected Circuit Selected cOS selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call status TONE Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 10-AUG-2019 17:41 start Date Start Time 8/10/19 I Answer Date I End Date 17:23:11 I Answer Time 8/10/19 I End Time 17:41:40 Caller Station Caller Circuit caller coS caller Routing Class Caller Switch ID Caller ANI Record. Audit Conference Audit 6468 Selected Trunk Group 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 7602 Call Type ONE LINE call Status RECONNECT REQUEST Page 35 EFTA00052608

Access code Code Validation 6468 OUT Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 10-AUG-2019 17:41 Start Date Start Time 8/10/19 I Answer Date 17:41:42 Answer Time End Date 8/10/19 End Time 17:41:44 Caller station caller circuit caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 selected station 04-09-04 selected Circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 7602 call Type LINE TO LINE call Status TRANSFER REQUEST Queue status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 10-AUG-2019 17:41 start Date 8/10/19 I Answer Date I End Date 8/10/19 Start TiMe 17:41:44 I Answer Time I End Time 17:41:45 caller station Caller circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6468 Selected Trunk Group 04-09-04 selected circuit 11 Selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 7662 Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 10-AUG-2019 17:56 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 17:52:30 Answer Time End Time 17:56:27 Caller station caller circuit 6468 I 04-09-04 Selected Trunk Group selected Circuit • Page 36 EFTA00052609

Caller coS Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6468 OUT 11 Selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 7678 Call Type ONE LINE Call Status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 10-AUG-2019 17:58 Start Date 8/10/19 I Answer Date Start Time 17:58:46 I Answer Time End Date End Time 8/10/19 17:58:47 I Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 7688 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 tO CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 10-AUG-2019 17:59 Start Date Start Time 8/10/19 Answer Date I 17:59:46 Answer Time I End Date End Time 8/10/19 17:59:49 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 I 04-09-04 11 1 001 7699 Selected Trunk Group Selected circuit selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status TONE Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 102 TIME STAMP: 10-AUG-2019 18:0 Page 37 EFTA00052610

6468 our Start Date Start Time 8/10/19 I Answer Date 18:00:28 I Answer Time End Date 8/10/19 End Time 18:00:29 caller station Caller circuit caller COs caller Routing class caller switch ID Caller Ara Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 001 7717 selected Trunk Group selected Circuit Selected cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 103 TIME STAMP: 10-AUG-2019 18:8 start Date Start Time 8/10/19 I Answer Date 18:01:50 I Answer Time I End Date End Time 8/10/19 18:08:39 Caller station Caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code Validation 6468 04-09-04 11 1 001 7721 selected Trunk Group selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status TONE Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 10-AUG-2019 18:13 Start Date start Time 8/10/19 I Answer Date 18:13:03 I Answer Time I End Date End Time 8/10/19 18:13:07 Caller station caller Circuit caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 Selected Trunk Group 04-09-04 selected Circuit 11 Selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 7765 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Page 38 EFTA00052611

6468 OUT I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 105 TIME STAMP: 10-AUG-2019 18:17 Start Date 8/10/19 Start Time 18:17:12 I Answer Date I Answer Time End Date End Time 8/10/19 18:17:47 Caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 04-09-04 11 1 001 7773 Selected Station Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 10-AUG-2019 18:18 Start Date 8/10/19 Start Time 18:17:50 I Answer Date I Answer Time End Date End Time 8/10/19 18:18:07 Caller Station caller Circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 04-09-04 11 1 001 7776 Selected station selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 10-AUG-2019 18:29 start oate Start Time 8/10/19 I Answer Date 18:29:27 Answer Time 8/10/19 I End Date 8/10/19 18:29:44 I End Time 18:29:44 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit 6468 04-09-04 11 1 001 7829 Selected Station Selected circuit Selected cos 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Page 39 6317 04-01-13 EFTA00052612

Conference Audit Access Code code validation 6468 OUT Call Status ANSWER Queue Status NULL QUEUE I Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 10-AUG-2019 18:30 Start Date Start Time 8/10/19 I Answer Date 16:29:27 I Answer Time 8/10/19 1 I End Date 8/10/19 18:29:44 End Time 18:30:11 Caller station caller circuit Caller COS caller Routing class caller switch ID Caller AN/ Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 7829 Selected Station 6317 selected circuit Selected cos 1 selected Routing Class 1 selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 10-AUG-2019 18:40 Start Date Start Time 8/10/19 I Answer Date 18:40:33 I Answer Time 8/10/19 I End oate 8/10/19 18:40:37 End Time 18:40:37 caller station caller circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6468 selected station 04-09-04 selected Circuit 11 selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 7862 Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization' code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 10-AUG-2019 18:41 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 18:40:33 I Answer Time 18:40:37 I End Time 18:41:12 caller station 6468 I Selected Station 6379 Page 40 EFTA00052613

caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6468 OUT 04-09-04 selected Circuit 11 selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 7862 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 03-09-11 4 4 Dialed Number 6379 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 10-AUG-2019 18:41 Start Date Start Time 8/10/19 I Answer Date 18:41:37 Answer Time 8/10/19 I End Date 18:41:43 I End Time 8/10/19 18:41:43 Caller Station Caller circuit Caller COS caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 648 I 04-609-04 I 11 1 001 7865 Selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 10-AUG-2019 18:41 Start Date start Time 8/10/19 I Answer Date 18:41:37 Answer Time 8/10/19 I End Date 8/10/19 18:41:43 End Time 18:41:56 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch Ito Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 7865 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 41 EFTA00052614

RECORD NUMBER: 6468 OUT 113 TIME STAMP: 10-AUG-2019 18:45 Start Date Start Time 8/10/19 I Answer Date 18:42:15 I Answer Time I End Date 8/10/19 I End Time 18:45:01 caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 7864 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status TONE Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 10-AUG-2019 18:58 Start Date Start Time 8/10/19 I Answer Date 18:46:10 Answer Time End Date End Time 8/10/19 18:58:27 Caller station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 7872 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status TONE Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 10-AUG-2019 19:10 Start Date 8/10/19 start Time 19:09:58 Answer Answer Date I End Date Time End Time 8/10/19 19:10:01 Caller Station caller Circuit Caller COS Caller Routing class Caller'Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 7928 selected Trunk Group selected Circuit Selected cos Selected Routing Class Selected Route pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 62 Page 42 EFTA00052615

6468 OUT Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 116 TIME STAMP: 10-AUG-2019 19:27 Start Date 8/10/19 Answer Date I End Date 8/10/19 Start Time 19:27:57 Answer Time I End Time 19:27:58 caller station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 7971 Selected Trunk Group selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 10-AUG-2019 19:39 Start Date Start Time 8/10/19 I Answer Date 19:39:01 Answer Time 8/10/19 I End Date 19:39:13 End Time 8/10/19 19:39:13 Caller Station Caller circuit Caller cos caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 8012 selected station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue rime 6450 04-09-05 11 1 Dialed Number 6450 Account Code .Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 10-AUG-2019 19:39 start Date Start Time 8/10/19 I Answer Date 19:39:01 I Answer Time 8/10/19 End Date I 19:39:13 End Time 8/10/19 19:39:22 caller station Caller Cictuit caller COS Caller Routing class Caller switch ID caller ANI 6468 04-09-04 11 1 001 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern selected Facility Page 43 6450 04-09-05 11 1 EFTA00052616

Record Audit conference Audit Access code code validation 8012 6468 OUT Call Type call status Queue Status Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6450 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 10-AUG-2019 19:49 Start Date 8/10/19 Start Time 19:49:38 I Answer Date I Answer Time I End Date 8/10/19 I End Time 19:49:43 caller station caller circuit caller COS Caller Routing Class Caller switch /0 001 Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 8062 selected Trunk Group Selected Circuit Selected Cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 10-AUG-2019 20:8 Start Date 8/10/19 start Time 20:08:17 Answer Date 8/10/19 I End Date 8/10/19 Answer Time 20:08:34 I End Time 20:08:34 Caller Station Caller circuit caller COS caller Routing class caller switch ID Caller ANY. Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 I Selected station I Selected Circuit I Selected cos I selected Routing class 001 I Selected Route Pattern 8116 Selected Facility Call ANSWER Call Type LINE TO LINE I Queue Status NULL QUEUE I Queue Time 6385 02-04-16 4 4 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 10-AUG-2019 20:9 Start Date start Time 8/10/19 I Answer Date 20:08:17 I Answer Time 8/10/19 I End Date 20:08:34 End Time 8/10/19 1 20:09:25 Page 44 EFTA00052617

Caller Station caller circuit caller coS caller Routing class caller switch ID caller ANT Record Audit conference Audit Access Code code validation 6468 04-09-04 11 1 001 8116 6468 ouT selected Station Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number 6317 Account code Authorization code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 10-AUG-2019 20:16 Start Date Start Time 8/10/19 I Answer Date 20:16:31 I Answer Time 8/10/19 I End Date 20:16:36 End Time 8/10/19 20:16:36 caller station caller circuit caller cos caller Routing class Caller Switch ID caller ANT Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 001 8127 selected station selected circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 10-AUG-2019 20:16 Start Date 8/10/19 I Answer Date start Time 20:16:31 I Answer Time 8/10/19 I End Date 8/10/19 20:16:36 I End Time 20:16:50 caller station Caller Circuit caller cos caller Routing Class 1 caller switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 Dialed Number 6361 Account code I Authorization Code 8127 call status Queue Status Queue Time selected station selected circuit selected cos Selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE IN CONVERSATION NULL QUEUE 6361 03-09-05 4 4 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 45 EFTA00052618

6468 OUT RECORD NUMBER: 124 TIME STAMP: 10-AUG-2019 20:21 Start Date Start Time 8/10/19 I Answer Date 20:21:38 I Answer Time I End Date I End Time 8/10/19 20:21:41 caller station caller circuit caller cos caller Routing Class caller switch ID 001 caller ANI Record Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 8146 selected Trunk Group Selected Circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 10-AUG-2019 20:25 Start Date 8/10/19 start Time 20:25:29 Answer Date Answer Time I End Date End Time 8/10/19 20:25:29 caller.statiaa Caller Circuit caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code Code validation 6468 I selected Trunk Group 04-09-04 selected Circuit 11 I Selected cos 1 I selected Routing class 001 I selected Route Pattern I selected Facility 8155 I Call Type ONE LINE call status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 10-AUG-2019 20:26 Start Date 8/10/19 Start Time 20:26:13 Answer Date 8/10/19 End Date I Answer Time 20:26:24 End Time 8/10/19 20:26:24 Caller station caller circuit caller COS Caller Routing Class Caller switch ID 001 caller ANI Record Audit conference Audit Access Code Code validation 6468 04-09-04 11 1 8161 Selected Station selected circuit selected COS Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Page 46 EFTA00052619

6468 OUT I Dialed Number 64S0 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 10-AUG-2019 20:26 start Date Start Time 8/10/19 I Answer Date 20:26:13 Answer Time 8/10/19 I End Date 8/10/19 20:26:24 End Time 20:26:30 caller station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6468 04-09-04 11 1 001 8161 Selected Station selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 TIME STAMP: 10-AUG-2019 20:26 start Date 8/10/19 I Answer Date Start Time 20:26:30 I Answer Time 8/10/19 I End Date 20:26:24 I End Time 8/10/19 20:26:30 Caller Station caller circuit caller cos Caller Routing Class caller switch ID caller AN! Record Audit conference Audit Access code code validation 6468 selected Trunk Group 04-09-04 selected circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 8161 call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 10-AUG-2019 21:15 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 21:15:44 I Answer Time 21:15:55 I End Time 21:15:55 caller station caller circuit caller COS Caller Routing class caller switch ID 001 6468 04-09-04 11 1 Selected Station selected circuit selected cos Selected Routing Class Selected Route Pattern Page 47 6225 03-08-11 14 4 EFTA00052620

caller ANI Record Audit Conference Audit Access Code Code Validation 6468 our selected Facility 8263 I call Type LINE TO LINE I Call status ANSWER I Queue status NULL QUEUE I Queue Time Dialed Number 6225 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 10-AUG-2019 21:16 Start Date 8/10/19 I Answer Date Start Time 21:15:44 I Answer Time 8/10/19 I End Date 8/10/19 21:15:55 I End Time 21:16:24 Caller Station caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 I 04-09-04 I 11 1 001 8263 selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number. 6225 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 10-AUG-2019 21:35 Start Date 8/10/19 start Time 21:34:17 Answer Date Answer Time I End Date 8/10/19 I End Time 21:35:30 Caller Station Caller Circuit caller cOS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 8297 Selected Trunk Group selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account Code 'Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 132 TIME STAMP: 10-AUG-2019 21:59 Start Date Start Time 8/10/19 I Answer Date 21:59:47 I Answer Time Page 48 End Date End Time 8/10/19 I 21:59:48 I EFTA00052621

6468 OUT Caller station caller circuit Caller COS Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 I 1 I 001 8357 I I selected Trunk Group Selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 10-AUG-2019 22:17 start Date 8/10/19 I Answer Date start rime 22:16:56 I Answer Time 8/10/19 I End Date 22:17:00 End Time 8/10/19 22:17:00 Caller Station Caller circuit caller cos caller Routing Class caller switch ID 001 caller ANT Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 8384 Selected Station Selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: 10-AUG-2019 22:17 Start Date start Time 8/10/19 I Answer Date 22:16:56 I Answer Time 8/10/19 I End Date 8/10/19 22:17:00 End Time 22:17:30 caller station caller circuit caller cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6468 selected station 04-09-04 selected circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern Selected Facility 8384 call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization Code use CTRL/Z tO CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 49 EFTA00052622

6468 OUT RECORD NUMBER: 135 TIME STAMP: 10-AUG-2019 22:25 Start Date 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 Start Time 22:24:56 Answer Time 22:25:00 I End Time 22:25:00 Caller station caller circuit caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6468 selected Station 04-09-04 Selected Circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern Selected Facility 8411 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 10-AUG-2019 22:25 Start bate start. Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:24:56 I Answer Time 22:25:00 I End Time 22:25:13 caller station Caller Circuit Caller COS Caller Routing Class caller Switch ID caller AN! Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 8411 selected station Selected Circuit Selected COS Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 10-AUG-2019 22:30 Start Date Start Time 8/10/19 I Answer Date I End Date 22:30:29 Answer Time I End Time 8/10/19 22:30:32 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code Code validation 6468 04-09-04 11 1 001 8425 selected Trunk Group Selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type ONE LINE Call Status Busy Queue Status NULL QUEUE Queue Time Page 50 EFTA00052623

6468 OUT Dialed Number 6225 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 138 TIME STAMP: 10-AUG-2019 22:54 Start Date Start Time 8/10/19 Answer Date 22:54:26 I Answer Time 8/10/19 I End Date 22:54:33 I End Time 8/10/19 22:54:33 Caller Station Caller circuit caller COS Caller Routing class caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 8482 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 139 TIME STAMP: 10-AUG-2019 22:55 Start Date 8/10/19 I Answer Date Start Time 22:54:26 I Answer Time 8/10/19 I End oate 8/10/19 22:54:33 I End Time 22:55:12 Caller station Caller Circuit Caller cos Caller Routing class Caller Switch ID 001 Caller ANI Re6rd Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 8482 selected Station Selected Circuit Selected COs Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 140 TIME STAMP: 10-AUG-2019 22:55 Start Date Start Time 8/10/19 I Answer Date 22:55:31 I Answer Time End Date End Time 8/10/19 I 22:55:32 Caller Station Caller circuit Caller cos caller Routing Class 6468 Selected Trunk Group 04-09-04 selected circuit 11 selected COS 1 Selected Routing class Page 51 EFTA00052624

Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 OUT 001 selected Route Pattern Selected Facility 8487 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 141 TIME STAMP: 10-AUG-2019 22:56 Start Date Start Time 8/10/19 I Answer Date 22:56:53 I Answer Time I End Date 8/10/19 I End Time 22:56:54 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 8493 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 10-AUG-2019 23:1 Start Date Start Time 8/10/19 I Answer bate 23:01:14 I Answer Time End Date End Time 8/10/19 23:01:20 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 8503 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 143 I Start Date 8/10/19 I Answer Date I End Date 8/10/19 Page 52 TIME STAMP: 10-AUG-2019 23:2 EFTA00052625

Start Time 6468 OUT 23:01:58 I Answer Time I End Time 23:02:01 Caller Station caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 648 04-609-04 I 11 1 001 I 8507 Selected Trunk Group Selected circuit Selected cos Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 11-AUG-2019 0 :2 start Date 8/11/19 I Answer Date 8/11/19 End Date 8/11/19 Start Time 0:02:45 I Answer Time 0:02:50 I End Time 0:02:50 Caller Station Caller circuit caller Cos Caller Routing Class Caller switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 I Selected Station I Selected Circuit / selected cos I Selected Routing Class 001 I Selected Route Pattern I 8578 I Call selected Type Facilit LIyNE TO LINE f Call Status ANSWER Queue Status NULL QUEUE I Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Actount Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 11-AUG-2019 0 :3 Start Date 8/11/19 Answer Date 8/11/19 End Date 8/11/19 Start Time 0:02:45 I Answer Time 0:02:50 I End Time 0:03:01 Caller Station 6468 Selected Station 6296 caller Circuit 04-09-04 Selected circuit 03-09-04 Caller cos 11 selected COS 4 Caller Routing class 1 I Selected Routing Class 4 Caller Switch ID 001 Page 53 EFTA00052626

6468 OUT Enter Display options [ALL] ...7 /AFTER 08-08-19 /CALLER-STATION=6468 Enter the filter name and value [END] ...? --- CDR Data --- RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 I Answer Date 13:18:47 Answer Time 8/ 9/19 I End Date 13:19:03 End Time 8/ 9/19 13:19:03 caller station caller circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6468 Selected Trunk Group 14 04-09-04 selected circuit 04-16-02 11 Selected cos 255 1 selected Routing class 1 001 Selected Route Pattern 18 selected Facility 42 756 Call Type LINE TO TRUNK call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6590 Atcount code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 I Answer Date 13:18:47 Answer Time 8/ 9/19 I End Date 13:19:03 End Time 8/ 9/19 13:19:08 Caller Station caller Circuit caller cos Caller Routing class caller Switch ID Caller ANT Record Audit conference Audit Access code Code validation 6468 selected Trunk Group 14 04-09-04 selected circuit 04-16-02 11 selected COS 255 1 Selected Routing Class 1 001 selected Route Pattern 18 selected Facility 42 756 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:19 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:19:09 I Answer Time 13:19:13 End Time 13:19:13 caller Station caller circuit Caller COS caller Routing Class caller Switch ID 6468 I selected station 6229 04-09-04 I selected circuit 03-13-13 11 I selected cos 4 1 I Selected Routing Class 4 001 Selected Route Pattern Page 1 EFTA00052627

Caller ANI Record Audit conference Audit Access Code Code Validation 6468 OUT I Selected Facility 765 I call Type LINE TO LINE I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6229 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:19 8/ 9/19 I End Date 8/ 9/19 13:19:13 I End Time 13:19:21 Start Date Start Time 8/ 9/19 I Answer Date 13:19:09 I Answer Time caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6468 Selected Station 04-09-04 Selected Circuit 11 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 765 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6229 03-13-13 4 4 Dialed Number 6229 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:28 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:28:31 I Answer Time 13:28:36 I End Time 8/ 9/19 13:28:36 Caller Station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 04-09-04 11 1 001 838 selected station 6317 Selected Circuit 04-01-13 Selected cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 13:28 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Start Time 13:28:31 Answer Time 13:28:36 I End Time 13:28:47 I Page 2 EFTA00052628

6468 ouT caller Station Caller Circuit I Caller COS I Caller. Routing Class I Caller Switch ID caller ANI Record Audit conference Audit Access code code validation I I Dialed Number I Account Code Authorization Code 04-09-04 6468 11 1 001 838 selected Station 6317 Selected circuit selected COS 1 Selected Routing Class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 6317 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL./Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 13:34:46 I Answer Time End Date I End Time 8/ 9/19 13:35:10 Caller station Caller Circuit caller cos caller Routing Class Caller Switch in Caller ANI Record Audit Conference Audit Access code Code Validation 6468 04-09-04 11 1 001 868 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:35 Start Date start Time 8/ 9/19 I Answer Date 13:35:11 I Answer Time End Date End Time 8/ 9/19 13:35:13 Caller station Caller Circuit Caller COS Caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code code Validation 6468 selected Station 04-09-04 Selected Circuit 11 Selected Cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 868 call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 3 EFTA00052629

6468 OUT RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 13:35:13 I Answer Time I End Date 8/ 9/19 I End Time 13:35:15 caller Station Caller circuit caller COS caller Routing Class Caller Switch ID Caller AN/ Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 879 Selected Trunk Group Selected circuit selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:48 Start Date Start. Time 8/ 9/19 I Answer Date 13:48:35 I Answer Time End Date End Time 8/ 9/19 13:48:38 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch I0 Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 I Selected Trunk Group 04-09-04 I Selected circuit 11 I selected cos 1 Selected Routing class 001 I Selected Route Pattern Selected Facility 983 I Call Type ONE LINE call Status DIALING I Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL: cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 14:13 Start Date Start Time 8/ 9/19 I Answer Date I End Date 14:12:57 I Answer Time 8/ 9/19 I End Time 14:13:06 caller station Caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 001 1253 Selected Station Selected Circuit selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time Page 4 6449 04-08-05 11 1 EFTA00052630

6468 OUT I Dialed Number 6450 Account code I Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 14:16 Start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 14:15:36 I Answer Time End Time 14:16:14 caller station Caller circuit caller COS Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 1285 selected Trunk Group Selected circuit Selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE call status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: Start Date • 13 TIME STAMP: 9 -AUG-2019 8/ 9/19 Answer Date 14:16 End Date 8/ 9/19 Start Time 14:16:38 Answer Time J End Time 14:16:40 Caller station caller Circuit caller cos caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6468 04-09-04 11 1 001 1285 Selected Trunk Group selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:16 Start Date start Time 8/ 9/19 Answer Date I 14:16:41 Answer Time I End Date End Time 8/ 9/19 14:16:49 caller Station Caller circuit caller cos caller Routing Class 6468 selected station 04-09-04 selected Circuit 11 selected cos 1 Selected Routing class Page 5 6458 03-11-04 11 1 EFTA00052631

caller Switch ID Caller AN/ Record Audit conference Audit Access code code validation 6468 OUT 001 I selected Route Pattern I selected Facility 1285 I call Type LINE TO LINE I Call status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 6458 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 14:16 start Date Start Time 8/ 9/19 I Answer Date 14:16:49 I Answer Time I End Date I End Time 8/ 9/19 14:16:50 Caller station Caller circuit caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6468 selected Trunk Group 04-09-04 selected circuit 11 selected COS 1 selected Routing Class 001 selected Route Pattern selected Facility 1315 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:29 Start Date start Time 8/ 9/19 I Answer Date 14:26:31 I Answer Time End Date End Time 8/ 9/19 14:29:21 caller Station Caller circuit caller cos Caller Routing Class Caller Switch ID caller ANT Record Audit Conference Audit Access code code validation 6468 Selected Trunk Group 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern selected Facility 1432 call Type ONE LINE Call Status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:49 [ Start Date 8/ 9/19 I Answer Date Page 6 End Date 8/ 9/19 EFTA00052632

Start Time 6468 OUT 14:48:01 I Answer Time I End Time 14:49:13 caller station Caller Circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 04-09-04 11 1 001 1609 selected selected Selected selected selected Selected call Type call Status Queue status Queue Time Trunk Group Circuit cos Routing class Route Pattern Facility ONE LINE RECONNECT REQUEST NULL QUEUE Dialed Number Account Code Authorization code use cTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:50 Start Date Start Time' 8/ 9/19 I Answer Date I End Date 8/ 9/19 14:49:27 Answer Time I End Time 14:50:46 Caller Station caller Circuit Caller cos Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 1609 selected Trunk Group selected circuit Selected COS selected Routing Class selected Route Pattern selected Facility Call Type ONE LINE Call status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: start Date Start Time 19 TIME STAMP: 9 -AUG-2019 14:53 8/ 9/19 I Answer Date 14:53:20 I Answer Time End Date End Time 8/ 9/19 14:53:20 caller station caller circuit caller COS caller Routing Class caller switch ID 001 caller ANI Record Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 1665 selected Trunk Group selected Circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 7 EFTA00052633

6468 OUT Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 15:5 Start Date Start Time 8/ 9/19 I Answer Date 15:05:15 I Answer Time I End Date End Time 8/ 9/19 15:05:19 Caller station Caller Circuit caller COS caller Routing Class Caller Switch ID Caller Ara Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 1719 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6458 03-11-04 11 1 Dialed Number 6458 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 15:5 Start Date Start Time 8/ 9/19 I Answer Date 15:05:19 I Answer Time I End Date End Time 8/ 9/19 15:05:21 Caller Station Caller circuit Caller cos Caller Routing Class Caller.Switch ID Caller ANI Record. Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 001 1735 selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 15:7 Start Date Start Time 8/ 9/19 I Answer Date 15:06:57 I Answer Time End Date End Time 8/ 9/19 15:07:00 Caller station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code 6468 I 04-09-04 I 11 1 I 001 I 1739 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Page 8 6466 04-09-10 11 1 EFTA00052634

Code Validation Dialed Number Account code Authorization code 6466 6468 ouT I Queue Time se CTRL/Z tO CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 15:7 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 15:07:00 Answer Time I End Time 15:07:01 caller Station caller circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 Selected circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 1746 Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRL/5 tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 15:8 Start Date start Time 8/ 9/19 [ I Answer Date 15:08:35 Answer Time End oate End Time 15:08:37 8/ 9/19 1 Caller Station Caller circuit caller COS Caller Routing Class caller Switch ID Caller AN/ Record Audit Conference Audit Access Code code validation 6468 I 04-09-04 I 11 1 001 1754 selected Trunk Group Selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL, CTRL/S tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 15:14 start Date Start Time 8/ 9/19 I Answer Date 15:13:52 Answer Time 8/ 9/19 End Date I 15:14:09 End Time 8/ 9/19 15:14:09 caller station caller Circuit caller cos 6468 I selected Trunk Group 04-09-04 I Selected Circuit 11 I Selected cos Page 9 14 04-16-01 255 EFTA00052635

Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 1 001 1777 6468 OUT selected Routing class 1 selected Route Pattern 18 Selected Facility 42 call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6404 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 15:14 Start Date Start Time 8/ 9/19 Answer Date 15:13:52 Answer Time 8/ 9/19 I End Date 8/ 9/19 15:14:09 I End Time 15:14:12 caller Station Caller Circuit caller COS caller Routing class caller switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 1777 Selected Trunk Group selected circuit selected cos selected Routing Class selected Route Pattern 18 selected Facility 42 call Type LINE TO TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 14 04-16-01 255 1 Dialed Number 6404 Account Code . Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 15:14 Start Date 6/ 9/19 I Answer oate I End Date 8/ 9/19 start Time 15:14:12 I Answer Time I End Time 15:14:14 Caller Station caller circuit Caller COS caller Routing class 1 caller switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1778 selected Trunk Group Selected Circuit selected cos selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 15:14 Page 10 EFTA00052636

start Date Start Time 6468 OUT 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:14:15 I Answer Time 15:14:20 I End Time 8/ 9/19 15:14:20 caller station caller Circuit caller COS Caller Routing class Caller switch ID 001 caller ANI Record Audit conference Audit Access code code Validation 6468 04-09-04 11 1 1779 Selected station selected Circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 15:15 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 15:14:15 I Answer Time 15:14:20 I End Time 15:15:02 caller station Caller circuit caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 001 1779 selected Station selected Circuit selected cos selected Routing class selected Route pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6212 • 03-03-12 28 4 Dialed Number 6212 Account code Authorization Code use cTRL/z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 15:15 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 15:15:09 I Answer Time I End Time 15:15:19 caller station caller Circuit Caller cos caller Routing class caller switch ID caller Ala Record Audit Conference Audit Access code Code Validation 6468 selected Trunk Group 04-09-04 Selected Circuit 11 1 001 1782 Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Page 11 EFTA00052637

6468 OUT use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 15:15 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 15:15:19 I Answer Time End Time 15:15:19 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 1783 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 15:17 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End oate 15:17:07 Answer Time 15:17:12 End Time 8/ 9/19 15:17:12 Caller station caller circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Code Validation 6468 04-09-04 11 1 001 1796 Selected Station Selected Circuit Selected Cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 15:17 Start Date Start Time 8/ 9/19 Answer Date I 15:17:07 Answer Time 8/ 9/19 I End Date 8/ 9/19 15:17:12 I End Time 15:17:21 caller Station Caller Circuit Caller CoS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit 6468 selected Station 04-09-04 Selected Circuit 11 selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 1796 call Type LINE TO LINE Call Status IN CONVERSATION Page 12 6212 03-03-12 28 4 EFTA00052638

I Access Code I code validation I Dialed Number I Account code Authorization code 6468 our Queue Status NULL QUEUE Queue Time 6212 USe CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: Start Date 34 TIME STAMP: 9 -AUG-2019 8/ 9/19 Answer Date 15:23 End Date 8/ 9/19 start Time 15:23:46 Answer Time I End Time 15:23:47 caller station caller circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6468 selected Trunk Group 04-09-04 Selected circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 1826 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 15:27 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 15:27:31 I Answer Time End Time 15:27:31 Caller station caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 04-09-04 11 1 001 1848 Selected Trunk Group Selected circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 15:28 start oate 8/ 9/19 I Answer Date Start Time 15:28:12 I Answer Time End Date End Time 8/ 9/19 15:28:16 caller station caller circuit 6468 I Selected Trunk Group 04-09-04 I selected Circuit Page 13 EFTA00052639

caller cos Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 OUT 11 selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 1849 Call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 15:29 start Date 8/ 9/19 I Answer Date Start Time 15:29:25 I Answer Time End Date End Time 8/ 9/19 15:29:26 Caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access code code Validation 6468 I Selected Trunk Group 04-09-04 I Selected Circuit 11 Selected cos 1 selected Routing class 001 Selected Route Pattern I selected Facility 1849 call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL, CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 15:31 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 15:31:01 I Answer Time End Time 15:31:01 caller station Caller Circuit caller COS caller Routing class caller switch ID 001 caller ANI Record Audit conference Audit Access code Code validation 6468 04-09-04 11 1 1870 Selected Trunk Group selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 16:1 Page 14 EFTA00052640

6468 OUT start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 15:39:00 Answer Time End Time 16:01:44 Caller station caller circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 1888 Selected Trunk Group selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 16:6 Start Date start Time 8/ 9/19 I Answer Date 16:06:39 I Answer Time I End Date I End Time 8/ 9/19 I 16:06:42 I caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 2031 Selected Trunk Group selected Circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 16:12 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 16:12:36 Answer Time I End Time 16:12:36 caller station Caller Circuit Caller cos caller Routing class caller switch ID Caller AN/ Record Audit Conference Audit Access code code validation 6468 04-09-04 11 selected Trunk Group selected circuit selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 2057 call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Page 15 EFTA00052641

6468 OUT I Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I. RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 16:30 Start Date Start Time 8/ 9/19 16:30:37 Answer Date Answer Time I End Date I End Time 8/ 9/19 16:30:38 Caller Station Caller Circuit caller CoS caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 Selected Trunk Group Selected Circuit Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2152 call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -AUG-2019 16:30 Start Date Start Time 8/ 9/19 I Answer Date 16:30:43 Answer Time End Date End Time 8/ 9/19 16:30:50 'caller Station Caller Circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2154 Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6378 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 16:32 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 16:32:42 I Answer Time I End Time 16:32:53 Caller Station 6468 selected Station 6429 Caller Circuit 04-09-04 Selected Circuit 04-08-14 Caller cos 11 Selected cos 21 caller Routing Class 1 selected Routing class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 2160 Call Type LINE TO LINE Page 16 EFTA00052642

conference Audit Access Code code validation 6468 OUT I Call status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6429 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 I Answer Date 16:32:53 I Answer Time I End Date I End Time 8/ 9/19 16:32:55 Caller station Caller Circuit Caller CoS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 I Selected Trunk Group 04-09-04 I Selected Circuit 11 I Selected cos 1 I Selected Routing class 001 selected Route Pattern Selected Facility 2160 Call Type ONE LINE Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 16:44 Start Date Start Time 8/ 9/19 I Answer Date 16:44:04 I Answer Time I End Date I End Time 8/ 9/19 16:44:04 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 2192 Selected Trunk Group Selected Circuit Selected cos selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: I Start Date I Start Time 47 TIME STAMP: 9 -AUG-2019 16:45 8/ 9/19 I Answer Date 16:45:36 I Answer Time End Date End Time 8/ 9/19 16:45:36 I I Caller Station 6468 I Selected Trunk Group Page 17 EFTA00052643

caller circuit caller cos Caller Routing class Caller switch ID Caller ANT Record.Audit conference Audit Access Code Code validation Dialed Number Account code Authorization Code 04-09-04 11 1 001 2199 6468 OUT Selected Circuit selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 16:48 Start Date Start Time 8/ 9/19 I Answer Date 16:48:05 I Answer Time I End Date End Time 8/ 9/19 16:48:07 Caller Station Caller Circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 001 2215 Selected Trunk Group selected circuit selected COS selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 16:59 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 16:59:23 Answer Time 16:59:43 I End Time 16:59:43 Caller Station caller circuit caller cos caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 2254 selected station selected circuit selected COS selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 1 Dialed Number 6317 Account Code Authorization Code Use CTRL/z'to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 18 EFTA00052644

6468 our RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 16:59 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 16:59:23 Answer Time 16:59:43 l End Time 16:59:54 caller Station 6468 selected station 6317 'caller circuit 04-09-04 Selected circuit 04-01-13 caller Cos 11 Selected cos 1 caller Routing class 1 Selected Routing class 1 caller switch ID 001 selected Route Pattern Caller ANI selected Facility Record Audit 2254 call Type LINE TO LINE conference Audit call status IN CONVERSATION Access code code validation Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 17:28 Start Date Start Time 8/ 9/19 I Answer Date 17:28:43 I Answer Time End Date I End Time 8/ 9/19 17:28:45 caller station caller circuit caller cos Caller Routing Class caller Switch io Caller ANI Record Audit Conference Audit Access code code Validation 6468 04-09-04 11 1 001 2365 Selected Trunk Group selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call status DIALING ' Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 19:53 Start Date Start Time 8/ 9/19 19:52:32 I Answer Date I Answer Time I End Date I End Time 8/ 9/19 19:53:06 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 001 2841 selected station Selected Circuit selected cos 1 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Page 19 EFTA00052645

6468 OUT I Account Code I Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 19:53 Start oate Start Time 8/ 9/19 I Answer Date 19:53:08 I Answer Time 8/ 9/19 f End oate 19:53:17 1 End Time 8/ 9/19 19:53:17 Caller station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 001 2845 I Dialed Number 6317 Account code Authorization Code selected Station 6317 Selected circuit 04-01-13 selected COs 1 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 19:53 Start Date start Time 8/ 9/19 I Answer Date 19:53:08 I Answer Time 8/ 9/19 I End Date 19:53:17 End Time 8/ 9/19 19:53:53 caller station Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 2845 Selected station 6317 Selected Circuit Selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 20:2 Start Date Start Time 8/ 9/19 I Answer Date I End Date 8/ 9/19 20:01:56 Answer Time I End Time 20:02:15 Caller Station caller circuit Caller COS Caller Routing Class Caller switch ID Caller ANt 6468 04-09-04 11 1 001 selected Station Selected Circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Page 20 6317 04-01-13 1 1 EFTA00052646

Record Audit Conference Audit Access Code Code validation 6468 OUT 2866 I call Type I Call Status I queue Status Queue Time LINE TO LINE RINGING NULL QUEUE Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; cTRids to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 20:2 start Date Start Time 8/ 9/19 I Answer Date 20:02:16 I Answer Time End Date End Time 8/ 9/19 20:02:17 Caller station .caller Circuit Caller cos • Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 2867 selected Trunk Group Selected Circuit selected cos selected Routing Class selected Route Pattern selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 20:4 start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 20:04:23 Answer Time End Time 20:04:31 Caller Station Caller circuit caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6468 04-09-04 11 1 001 2872 selected station selected Circuit selected cos 1 selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 20:13 start Date start Time 8/ 9/19 I Answer Date 20:13:21 I Answer Time 8/ 9/19 I End Date 20:13:37 End Time 8/ 9/19 20:13:37 Page 21 EFTA00052647

Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 OUT 6468 Selected Station 04-09-04 selected Circuit 11 selected COS 1 1 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 2878 call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 20:14 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:13:21 Answer Time 20:13:37 I End Time 8/ 9/19 20:14:13 Caller Station Caller circuit Caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6468 selected station 6317 04-09-04 selected Circuit 11 selected cos 1 1 Selected Routing Class 1 001 selected Route Pattern Selected Facility 2878 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 20:14 Start Date Start Time 8/ 9/19 Answer Date 20:14:14 Answer Time I End Date I End Time 8/ 9/19 20:14:15 Caller station Caller Circuit Caller COS Caller Routing Class 1 Caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 2882 Selected Trunk Group Selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE Page 22 EFTA00052648

6468 our RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 20:16 Start Date start Time 8/ 9/19 I Answer Date 20:16:13 I Answer Time I End Date End Time 8/ 9/19 20:16:20 caller station caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 2893 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 63 Account Code Authorization code use CTRL/2 to CANCEL; cTRt/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 20:16 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:16:21 Answer Time 20:16:28 I End Time 20:16:28 Caller Station Caller Circuit caller cos Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6468 I Selected station 04-09-04 selected Circuit I 11 Selected cos 1 I Selected Routing Class 001 I Selected Route Pattern Selected Facility I 2894 call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization code use CIRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 20:16:21 I Answer Time 8/ 9/19 I End Date 20:16:28 End Time 8/ 9/19 20:17:01 Caller Station Caller Circuit Caller cos caller Routing class caller Switch ID caller ANT Record Audit conference Audit Access code code validation 6468 selected Station 04-09-04 Selected circuit 11 selected Cos 1 selected Routing class 001 selected Route Pattern selected Facility 2894 call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6212 03-03-12 28 4 Page 23 EFTA00052649

6468 OUT I Dialed Number 6212 Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 20:27 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:27:47 I Answer Time 20:27:55 End Time 8/ 9/19 20:27:55 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller AN/ Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 2915 Selected Station Selected Circuit Selected cos selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER:. 65 TIME STAMP: 9 -AUG-2019 20:28 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 20:27:47 I Answer Time 20:27:55 I End Time 8/ 9/19 20:28:04 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 04-09-04 6468 11 1 001 2915 Selected station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 20:28 start Date Start Time 8/ 9/19 Answer Date I 20:28:11 Answer Time I End Date End Time 8/ 9/19 20:28:14 Caller station caller Circuit Caller cos caller Routing class 1 Caller Switch ID 001 6468 04-09-04 11 Selected Trunk Group Selected circuit selected cos selected Routing Class selected Route Pattern Page 24 EFTA00052650

caller ANI Record. Audit Conference Audit Access code code validation 2918 6468 OUT selected Facility Call Type ONE LINE call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 20:28 Start Date Start Time 8/ 9/19 I Answer Date 20:28:19 I Answer Time End Date End Time 8/ 9/19 20:28:21 Caller Station Caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 selected Trunk Group 04-09-04 selected circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 2919 call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 20:28 start Date 8/ 9/19 start Time 20:28:28 Answer Date I End Date Answer Time End Time 8/ 9/19 20:28:31 caller station caller circuit Caller COs caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6468 I Selected Trunk Group 04-09-04 selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 2921 I Call Type ONE LINE call Status BUSY I Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 20:28 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 20:28:32 I Answer Time End Time 20:28:34 Page 25 EFTA00052651

6468 Our caller station caller circuit caller COS Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 Selected Trunk Group 04-09-04 selected circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 2923 Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code 'use CTRL/2to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 20:29 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:29:23 I Answer Time 20:29:32 I End Time 20:29:32 caller station Caller Circuit Caller cos caller Routing class Caller Switch ID 001 caller ANI Record Audit conference Audit Access Code code Validation 6468 04-09-04 11 1 2925 Selected station selected circuit selected COs selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6467 03-03-04 11 1 Dialed Number 6467 Account code AuthoriZation code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 20:30 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:29:23 Answer Time 20:29:32 I End Time 20:30:27 Caller Station caller circuit caller cos caller Routing class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access code code validation 6468 04-09-04 11 1 2925 selected station selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed. Number 6467 Account Code Authorization code use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE Page 26 6467 03-03-04 11 1 EFTA00052652

6468 Our I RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 20:30 Start Date 8/ 9/19 1 Answer Date I End Date 8/ 9/19 start Time 20:30:27 I Answer Time I End Time 20:30:30 caller Station caller Circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected COs 1 Selected Routing Class 001 Selected Route Pattern selected Facility 2928 call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; crmis to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 20:32 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 20:32:26 1 Answer Time 20:32:40 End Time 8/ 9/19 20:32:40 caller station caller circuit caller cos caller Routing class caller Switch JD caller ANI Record Audit Conference Audit Access Code code validation 6468 04-09-04 11 1 001 2930 8 selected Station 6317 Selected circuit 04-01-13 selected cos 1 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status CAMPON QUEUE Queue Time 0: 0: 8 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 20:32 start Date 8/ 9/19 F Answer Date start Time 20:32:26 I Answer Time 8/ 9/19 I End Date 20:32:40 1 End Time 8/ 9/19 20:32:53 Caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code - code validation 6468 04-09-04 11 1 001 2930 8 call Type call Status Queue Status Queue Time Page 27 selected station 6317 selected Circuit 04-01-13 selected COS 1 selected Routing Class 1 selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION CAMPON QUEUE 0: 0: 8 EFTA00052653

6468 OUT I Dialed Number 6317 I Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 20:35 Start oate Start Time 8/ 9/19 Answer Date 8/9/19 I End Date I 20:35:42 Answer Time 20:35:47 I End Time 8/ 9/19 20:35:47 Caller Station Caller Circuit caller COS Caller Routing Class caller Switch /D Caller ANI Record Audit Conference Audit Access code Code validation 6468 04-09-04 11 1 OO1 2938 Dialed Number 6361 Account Code Authorization code Selected station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 20:35 Start Date Start Time 8/ 9/19 I Answer Date 20:35:42 I Answer Time 8/ 9/19 I End Date 20:35:47 End Time 8/ 9/19 20:35:56 caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6468 Selected Station 04-09-04 selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2938 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status' NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 20:48 Start Date Start Time 8/ 9/19 I Answer Date 20:47:54 I Answer Time I End Date End Time 8/ 9/19 20:48:14 Caller Station Caller circuit Caller COS caller Routing Class 6468 Selected Trunk Group 04-09-04 Selected Circuit 11 selected cos 1 Selected Routing Class Page 28 EFTA00052654

Caller Switch ID Caller ANI 'Record Audit conference Audit Access Code Code Validation 001 2954 6468 OUT Selected Route Pattern selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code • Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 9 -AUG-2019 21:24 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:24:48 I Answer Time 21:24:52 I End Time 21:24:52 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 3014 selected station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 21:25 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 21:24:48 Answer Time 21:24:52 End Time 8/ 9/19 21:25:35 taller Station Caller Circuit Caller cOS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6466 Selected Station 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 selected Route Pattern selected Facility 3014 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6212 03-03-12 28 4 Dialed Number 6212 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: • 80 TIME STAMP: 9 -AUG-2019 21:25 I start Date 8/ 9/19 I Answer Date Page 29 I End Date 8/ 9/19 I EFTA00052655

start Time 6468 OUT 21:25:35 I Answer Time I End Time 21:25:38 Caller Station Caller circuit caller COS Caller Routing class Caller Switch ID 001 caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 3017 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 21:32 start Date Start Time 8/ 9/19 I Answer Date 21:31:50 I Answer Time 8/ 9/19 I End Date 21:32:03 I End Time 8/ 9/19 21:32:03 Caller station. Caller Circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6468 selected Station 04-09-04 selected circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 3025 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 21:32 Start oate Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:31:50 Answer Time 21:32:03 I End Time 21:32:17 caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 3025 Selected station selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization code Page 30 EFTA00052656

6468 our Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE . RECORD NUMBER: 83 TIME STAMP: 9 -AUG-2019 21:32 Start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 start Time 21:32:29 I Answer Time I End Time 21:32:32 caller station caller Circuit caller COS Caller Routing Class caller Switch ID Caller ANT ReCOrd Audit conference Audit Access Code Code validation 6468 selected Trunk Group 04-09-04 selected Circuit 11 selected cos 1 Selected Routing class 001 Selected Route Pattern selected Facility call Type 3028 ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 21:36 Start.Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 21:35:41 I Answer Time End Time 21:36:03 caller station Caller Circuit caller COS caller Routing Class caller switch ID caller ANT Record Audit conference Audit Access Code Code validation 6468 selected station 04-09-04 selected Circuit 11 selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 3030 Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 21:37 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 21:37:44 I Answer Time 21:37:53 I End Time 21:37:53 caller Station caller Circuit Caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference. Audit Access Code 6468 04-09-04 11 1 001 3033 Selected station Selected circuit selected Cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Page 31 6365 03-09-07 4 4 EFTA00052657

Code validation 6468 OUT I Queue Time Dialed Number 6365 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 21:38 Start Date I Start Time 8/ 9/19 I Answer Date 21:37:44 Answer Time 8/ 9/19 I End Date 8/ 9/19 21:37:53 I End Time 21:38:08 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID caller ANT Record Audit Conference Audit Access Code Code validation 6468 selected Station 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 3033 call Type LINE TO LINE Call Status IN CONvERSATTON Queue status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization Code Use.cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 22:42 Start Date start Time 8/ 9/19 I Answer oate 22:42:04 I Answer Time I End Date End Time 8/ 9/19 22:42:04 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 3142 #7 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 10-AUG-2019 0 :5 Start Date 8/10/19 I Answer Date Start Time 0:05:31 I Answer Time I End Date I End Time 8/10/19 0:05:33 Caller station Caller Circuit Caller cos 6468 I Selected Trunk Group 04-09-04 selected Circuit I 11 Selected COS Page 32 EFTA00052658

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 1 001 3218 6468 OUT Selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number • Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TINE STAMP: 10-AUG-2019 0 :8 Start Date Start Time 8/10/19 I Answer Date 0:08:11 I Answer Time I End Date I End Time 8/10/19 0:08:11 caller station Caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 3221 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue rime Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 10-AUG-2019 0 :17 Start Date Start Time 8/10/19 I Answer Date 0:17:07 I Answer Time I End Date I End Time 8/10/19 0:17:07 Caller station Caller Circuit Caller COS. Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 3254 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to cANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 10-AUG-2019 16:35 Page 33 EFTA00052659

Start Date start Time 6468 OUT 8/10/19 I Answer Date 16:35:52 Answer Time I End Date End Time 8/10/19 I 16:35:54 I Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 Selected Trunk Group 04-09-04 selected Circuit 11 selected COS 1 Selected Routing class 001 selected Route Pattern Selected Facility 7400 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 10-AUG-2019 17:2 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time. 17:02:22 I Answer Time End Time 17:02:22 Caller station Caller circuit Caller COS Caller Routing Class Caller switch /0 Caller ANI Record Audit Conference Audit Access code Code validation 6468 I 04-09-04 I 11 1 001 7541 I Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status ON HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 10-AUG-2019 17:2 Start Date Start Time 8/10/19 Answer Date I 17:02:22 Answer Time I End Date End Time 8/10/19 17:02:24 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 1 001 7543 selected Trunk Group Selected Circuit selected COS Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 34 EFTA00052660

6468 OUT ' Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 94 TIME STAMP: 10-AUG-2019 17:4 Start Date Start Time 8/10/19 I Answer Date 17:04:15 I Answer Time I End Date I End Time 8/10/19 17:04:15 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 7548 Selected Trunk Group Selected circuit Selected cos selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code se CTRL/Zto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 10-AUG-2019 17:21 Start Date Start Time 8/10/19 I Answer Date 17:21:38 I Answer Time I End Date 8/10/19 I End Time 17:21:41 Caller station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6468 I 04 11-09-04 I 1 001 7597 Selected Trunk Group Selected Circuit Selected cOS selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call status TONE Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 10-AUG-2019 17:41 start Date Start Time 8/10/19 I Answer Date I End Date 17:23:11 I Answer Time 8/10/19 I End Time 17:41:40 Caller Station Caller Circuit caller coS caller Routing Class Caller Switch ID Caller ANI Record. Audit Conference Audit 6468 Selected Trunk Group 04-09-04 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 7602 Call Type ONE LINE call Status RECONNECT REQUEST Page 35 EFTA00052661

Access code Code Validation 6468 OUT Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 10-AUG-2019 17:41 Start Date Start Time 8/10/19 I Answer Date 17:41:42 Answer Time End Date 8/10/19 End Time 17:41:44 Caller station caller circuit caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 selected station 04-09-04 selected Circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 7602 call Type LINE TO LINE call Status TRANSFER REQUEST Queue status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 10-AUG-2019 17:41 start Date 8/10/19 I Answer Date I End Date 8/10/19 Start TiMe 17:41:44 I Answer Time I End Time 17:41:45 caller station Caller circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6468 Selected Trunk Group 04-09-04 selected circuit 11 Selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 7662 Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 10-AUG-2019 17:56 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 17:52:30 Answer Time End Time 17:56:27 Caller station caller circuit 6468 I 04-09-04 Selected Trunk Group selected Circuit • Page 36 EFTA00052662