Access Code Code Validation 6317 OUT I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 11-AUG-2019 5 :11 Start Date Start Time 8/11/19 I Answer Date 5:11:28 I Answer Time 8/11/19 I End Date 5:11:32 I End Time 8/11/19 5:11:32 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 9038 selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 11-A0G-2019 5 :11 Start Date Start Time 8/11/19 I Answer Date 5:11:28 Answer Time 8/11/19 I End Date 8/11/19 5:11:32 I End Time 5:11:57 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access code code validation 6317 I Selected Station 04-01-13 I Selected Circuit 1 1 selected cos Selected Routing Class 001 I Selected Route Pattern I Selected Facility 9038 I Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 132 TIME STAMP: 11-AUG-2019 5 :12 Start Date 8/11/19 I Answer Date Start Time 5:11:57 I Answer Time Page 48 I End Date I End Time 8/11/19 I 5:12:00 EFTA00051963

6317 our OUTCALL 6317 RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:35 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 13:35:33 Answer Time 13:35:39 I End Time 13:35:39 caller Station Caller circuit Caller Cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code Validation 6317 04-01-13 1 1 001 881 Selected Station 6450 selected Circuit 04-09-05 selected cos 11 selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:35 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:35:33 I Answer Time 13:35:39 End Time 13:35:47 caller station caller circuit Caller cos. caller Routing class caller switch /D caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 881 Selected Station Selected Circuit selected COS selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:43 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 start Time 13:43:15 I Answer Time 13:43:20 End Time 13:43:20 caller station caller circuit caller cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit 6317 04-01-13 1 1 001 946 selected station Selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Page 1 6265 03-11-12 11 1 EFTA00051964

Access Code Code Validation 6317 OUT Queue Status Queue Time NULL QUEUE Dialed Number 6265 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:43 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date I 13:43:15 I Answer Time 13:43:20 End Time 8/ 9/19 13:43:35 Caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 946 Selected Station Selected Circuit Selected COS selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed.Number 6265 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE • RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:46 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:46:28 Answer Time 13:46:34 End Time 8/ 9/19 13:46:34 Caller Station Caller Circuit Caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation • Dialed•Number 6265 Account Code Authorization Code 6317 04-01-13 1 1 001 966 Selected Station Selected Circuit Selected coS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 13:46 start Date Start Time 8/ 9/19 I Answer Date 13:46:28 I Answer Time 8/ 9/19 I End Date 13:46:34 I End Time 8/ 9/19 13:46:42 Caller station Caller circuit 6317 I Selected station 6265 04-01-13 I Selected Circuit Page 2 03-11-12 EFTA00051965

caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 1 1 001 966 6317 oUT Selected cos Selected Routing class selected Route Pattern Selected Facility call Type Call status Queue status Queue Time 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6265 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:46 start Date Start Time 8/ 9/19 I Answer Date 13:46:42 I Answer Time I End Date ( End Time 8/ 9/19 13:46:45 caller station caller Circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6317 I 04-01-13 I 1 1 1 001 I 972 selected Trunk Group Selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:50 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:50:51 Answer Time 13:50:59 End Time 13:50:59 Caller Station Caller Circuit caller COS caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access code code Validation 6317 04-01-13 1 1 001 1005 Selected Station Selected circuit selected COS selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:51 Page 3 EFTA00051966

6317 OUT Start Date Start Time 8/ 9/19 I Answer Date 13:50:51 I Answer Time 8/ 9/19 I End Date 13:50:59 End Time 13:51:29 8/ 9/19 I caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Cade Code validation 6317 ( Selected Station 04-01-13 I selected Circuit 1 I Selected COS 1 I selected Routing class 001 I Selected Route Pattern selected Facility I 1005 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/g to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:51 start Date Start Time 8/ 9/19 I Answer Date 13:51:29 I Answer Time 8/ 9/19 I End Date 13:51:42 I End Time 8/ 9/19 13:51:42 I Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code Validation 6317 04-01-13 1 1 001 1014 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6383 03-13-01 4 4 Dialed Number 6383 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/g to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 13:52 Start Date Start Time 8/ 9/19 I Answer Date 13:51:29 I Answer Time 8/ 9/19 I End Date 13:51:42 I End Time 8/ 9/19 13:52:06 caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 1014 selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE queue Time 6383 03-13-01 4 4 Dialed Number 6383 Account code Page 4 EFTA00051967

6317 OUT I Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 14:14 Start Date Start Time 8/ 9/19 Answer Date I 14:14:06 Answer Time I End Date I End Time 8/ 9/19 14:14:08 caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 001 1273 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 14:18 Start Date Start Time 8/ 9/19 Answer Date I 14:18:30 Answer Time I End Date End Time 8/ 9/19 14:18:34 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 1341 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:27 Start Date Start Time 8/ 9/19 Answer Date 14:26:45 I Answer Time 8/ 9/19 I End Date 14:27:04 End Time 8/ 9/19 14:27:04 Caller Station 6317 Selected Trunk Group 6 Caller circuit 04-01-13 Selected circuit 01-14-23 Caller COS 1 Selected COS 90 Caller Routing Class 1 Selected Routing class 1 Caller switch ID 001 selected Route Pattern 23 Caller ANI Record Audit 1433 Selected Facility 8 Call Type LINE TO TRUNK Page 5 EFTA00051968

I Conference Audit Access Code code validation 9 6317 OUT Call status ANSWER Queue Status Queue Time NULL QUEUE Dialed Number 19178556002 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 14:27 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:26:45 Answer Time 14:27:04 End Time 8/ 9/19 14:27:25 Caller Station Caller Circuit caller cos caller Routing Class Caller switch ID Caller AN/ Record Audit Conference Audit Access code code Validation 6317 Selected Trunk Group 04-01-13 selected circuit 1 Selected cOS 1 Selected Routing Class 001 Selected Route Pattern 23 1433 selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION 9 Queue status NULL QUEUE Queue Time 6 01-14-23 90 1 Dialed Number 19178556002 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:27 start Date Start Time 8/ 9/19 I Answer Date 14:27:25 I Answer Time I End Date End Time 8/ 9/19 14:27:28 Caller Station caller Circuit Caller cos Caller Routing class caller switch ID caller AN/ Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1441 selected Trunk Group Selected circuit selected cos selected Routing Class selected Route Pattern 23 Selected Facility 8 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:41 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 14:41:51 I Answer Time End Time 14:41:54 Caller station 6317 I Selected Trunk Group Page 6 EFTA00051969

Caller Circuit Caller cos caller Routing class Caller switch ID caller ANT Record Audit Conference Audit Access code code validation 04-01-13 I 1 1 1 001 1568 6317 ouT selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 15:4 start Date Start Time 8/ 9/19 f Answer Date 15:03:58 I Answer Time 1 End Date 8/ 9/19 1 End Time 15:04:06 caller station caller Circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 1726 selected Station selected Circuit selected cos Selected Routing class selected Route Pattern selected facility call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 15:4 start Date start Time 8/ 9/19 Answer Date j 15:04:06 1 Answer Time 8/ 9/19 1 End Date 15:04:21 1 End Time 8/ 9/19 15:04:21 Caller Station Caller circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 1727 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 7 EFTA00051970

RECORD NUMBER: 6317 OUT 20 TIME STAMP: 9 -AUG-2019 15:4 Start Date start Time 8/ 9/19 ) Answer Date 8/ 9/19 I End Date 8/ 9/19 15:04:06 I Answer Time 15:04:21 I End Time 15:04:29 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 1727 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 15:18 Start Date Start Time 8/ 9/19 I Answer Date 15:18:45 I Answer Time End Date End Time 8/ 9/19 15:18:47 Caller Station Caller circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1802 Selected Trunk Group Selected circuit selected CDs Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code .Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 15:25 Start Date Start Time 8/ 9/19 Answer Date 15:24:56 I Answer Time 8/ 9/19 I End Date 15:25:02 I End Time 8/ 9/19 15:25:02 Caller station Caller Circuit caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected Station 04-01-13 selected circuit 1 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 1836 call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Page 8 EFTA00051971

6317 OUT I Account Code I Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 15:25 start Date Start Time 8/ 9/19 I Answer Date 15:24:56 I Answer Time 8/ 9/19 I End Date 15:25:02 I End Time 8/9/19 15:25:14 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1836 Selected Station selected Circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account code I Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 15:58 Start Date Start Time 8/ 9/19 I Answer Date 15:58:17 I Answer Time 8/ 9/19 I End Date 15:58:26 I End Time 8/ 9/19 15:58:26 Caller Station Caller Circuit caller CoS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 1991 selected Station 6449 Selected Circuit 04-08-05 Selected cos 11 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 15:58 Start Date Start Time 8/ 9/19 I Answer oate 15:58:17 I Answer Time 8/ 9/19 I End Date 15:58:26 End Time 8/ 9/19 15:58:37 Caller Station caller circuit Caller COs 1 Caller Routing Class 1 Caller Switch ID 001 caller ANI 6317 04-01-13 Selected Station Selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Page 9 6449 04-08-05 11 1 EFTA00051972

6317 OUT Record Audit 1991 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6450 Call Status Queue Status Queue Time IN CONVERSATION NULL QUEUE Account code Authorization code • Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 16:16 Start Date Start Time 8/ 9/19 f Answer Date 16:16:31 I Answer Time 8/ 9/19 I End Date 16:16:43 1 End Time 8/ 9/19 16:16:43 Caller station Caller Circuit caller cos Caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 2082 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 16:18 Start Date Start Time 8/ 9/19 I Answer Date 16:16:33 I Answer Time 8/ 9/19 f End Date 16:16:43 I End Time 8/ 9/19 16:18:16 Caller station caller circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2082 Selected Station selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 16:46 I Start Date I Start Time 8/ 9/19 Answer Date I 16:46:33 Answer Time End Date End Time 8/ 9/19 16:46:37 Page 10 EFTA00051973

caller Station Caller circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 ouT 6317 selected Station 04-01-13 Selected Circuit 1 Selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 2204 Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 16:46 start Date Start Time 8/ 9/19 I Answer Date 16:46:37 I Answer Time 8/ 9/19 End Date I 16:46:39 End Time 8/ 9/19 16:46:39 Caller Station Caller Circuit caller COS caller Routing Class caller Switch ID Caller ANT Retord Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 2205 selected station selected Circuit Selected Cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 16:46 Start Date Start Time 8/ 9/19 I Answer Date 16:46:37 I Answer Time 8/ 9/19 End Date I 16:46:39 End Time 8/ 9/19 16:46:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 2205 call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE I Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 11 EFTA00051974

6317 OUT RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 17:3 Start Date Start Time 8/ 9/19 I Answer Date 17:02:51 I Answer Time 8/ 9/19 I End Date 17:03:05 ( End Time 8/ 9/19 17:03:05 caller station Caller circuit Caller cos Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2276 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6404 03-14-02 11 1. Dialed Number 6404 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 17:3 Start Date Start Time 8/ 9/19 I Answer Date 17:02:51 [ Answer Time 8/ 9/19 I End Date 17:03:05 I End Time 8/ 9/19 17:03:28 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller AN/ Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2276 Selected station selected circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTFL/Q to CONTINUE RECORD NUMBER: 33 8/ 9/19 I Answer Date 17:25:31 Answer Time Start Date Start Time TIME STAMP: 9 -AUG-2019 17:25 I End Date End Time 8/ 9/19 17:25:34 caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID 001 Caller ANT Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 2344 Selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Page 12 EFTA00051975

6317 OUT Dialed Number Account Code Authorization Code se cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 17:26 Start Date start Time 8/ 9/19 Answer Date I 17:26:04 Answer Time 8/ 9/19 I End Date 17:26:20 I End Time 8/9/19 17:26:20 Caller Station Caller .Circuit Caller cos Caller Routing Class Caller switch iD Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2346 9 Selected Trunk Group 6 Selected Circuit 01-14-23 Selected COS 90 Selected Routing class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE To TRUNK call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 18435408068 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 17:28 start Date Start Time 8/ 9/19 17:26:04 Answer Date I Answer Time 8/ 9/19 1 End Date 17:26:20 I End Time 8/ 9/19 17:28:36 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 2346 9 Selected Trunk Group 6 selected circuit Selected cos Selected Routing Class Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 01-14-23 90 1 Dialed Number 18435408068 Account code Authorization Code se CTRL/z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 17:31 Start Date Start Time 8/ 9/19 I Answer Date 17:30:42 I Answer Time 8/ 9/19 I End Date 17:31:06 I End Time 8/ 9/19 17:31:06 caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID 6317 I selected station 04-01-13 selected circuit 1 Selected cos 1 Selected Routing class 001 I Selected Route Pattern Page 13 6270 02-06-12 14 4 EFTA00051976

Caller ANT Record Audit Conference Audit Access Code Code validation 6317 OuT I selected Facility 2373 I Call Type LINE TO LINE I Call status ANSWER Queue Status NULL QUEUE I Queue Time Dialed Number 6270 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 17:31 Start Date Start Time 8/ 9/19 Answer Date 17:30:42 I Answer Time 8/ 9/19 I End Date 17:31:06 I End Time 8/ 9/19 17:31:27 Caller Station Caller circuit Caller cos caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected Station 04-01-13 Selected circuit 1 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2373 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/2 to CANCEL; cIRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 17:31 Start Date start Time 8/ 9/19 I Answer Date 17:31:29 I Answer Time 8/ 9/19 I End Date 17:31:42 I End Time 8/ 9/19 17:31:42 Caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 2377 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code use.CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 17:31 Start Date 8/ 9/19 j Answer Date 8/ 9/19 End Date I Start Time 17:31:29 I Answer Time 17:31:42 I End Time Page 14 8/ 9/19 17:31:57 EFTA00051977

6317 oUT Caller Station Caller circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 Selected Station 04-01-13 selected Circuit 1 selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 2377 Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 17:32 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 17:31:57 I Answer Time . I End Time 17:32:00 Caller station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2387 selected Trunk Group Selected circuit Selected CoS Selected Routing Class selected Route Pattern selected Facility Call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 18:12 Start Date 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 18:12:16 Answer Time 18:12:21 I End Time 18:12:21 Caller station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 Selected Station 04-01-13 selected Circuit 1 selected COs 1 selected Routing class 001 selected Route Pattern selected Facility 2539 Call Type LINE To LINE call Status ANsWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 15 EFTA00051978

6317 OUT RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 18:12 start Date start Time 8/ 9/19 1 Answer Date 8/ 9/19 I End Date 8/ 9/19 18:12:16 I Answer Time 18:12:21 I End Time 18:12:30 caller station caller Circuit . caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2539 selected station 6366 selected circuit 03-09-08 Selected cos 4 selected Routing class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6366 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -Au6-2019 18:12 start Date I Start Time 8/ 9/19 I Answer Date 18:12:30 I Answer Time 8/ 9/19 I End Date 18:12:36 End Time 8/ 9/19 18:12:36 I caller Station caller circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 Selected Station 04-01-13 Selected Circuit 1 selected cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 2539 callall Type LINE TO LINE Call ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 18:13 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 18:12:30 Answer Time 18:12:36 End Time 8/ 9/19 16:13:10 Caller Station Caller circuit caller COS 1 Caller Routing class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit ACcess Code Code validation 6317 04-01-13 2539 Call Type call status Queue status Queue Time Page 16 selected station selected Circuit Selected cOS Selected Routing Class Selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6365 03-09-07 4 4 EFTA00051979

6317 ouT Dialed Number 6365 Account Code Authorization Code Use CTRL// to CANCEL; CTRL/S RECORD NUMBER: 45 TIME Start Date 8/ 9/19 I Start Time 18:20:48 I caller station Caller Circuit 04-01-13 to PAUSE and CTRL/Q tO CONTINUE STAMP: 9 -AUG-2019 18:20 Answer Date I End Date 8/ 9/19 I Answer Time I End Time 18:20:50 6317 I Selected Trunk Group I selected circuit caller (OS 1 I Selected COS caller Routing Class 1 I selected Routing Class Caller switch ID 001 I Selected Route Pattern Caller ANT Selected Facility Record Audit 2574 call Type ONE LINE Conference Audit Call Status DIALING Access Code code validation Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 18:22 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 18:22:09 I Answer Time 18:22:27 I End Time 18:22:27 caller station caller circuit Caller COS caller Routing class Caller Switch ID caller AN/ Record Audit Conference Audit Access Code code validation 6317 Selected Trunk Group 14 04-01-13 selected Circuit 04-16-01 1 selected cos 255 1 Selected Routing Class 1 001 Selected Route Pattern 18 Selected Facility 42 2584 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6404 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 47 TIME STAMP: 9 -AUG-2019 18:22 Start Date start Time 8/ 9/19 I Answer Date 18:22:09 I Answer Time 8/ 9/19 I End Date 18:22:27 I End Time 8/ 9/19 18:22:28 caller station Caller circuit caller cos caller Routing Class 6317 selected Trunk Group 04-01-13 Selected circuit 1 selected COs 1 selected Routing Class Page 17 14 25045-16-01 1 EFTA00051980

Caller switch ID I caller midi I Record Audit Conference Audit Access code I Code Validation I Dialed Number 6404 Account code I Authorization Code 6327 OUT 001 selected Route Pattern 18 selected Facility 42 2584 Call Type LINE To TRUNK Call status IN CONVERSATION Queue status NULL QUEUE Queue Time Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 18:22 Start Date Start Time 8/ 9/19 I Answer Date 18:22:36 I Answer Time End Date End Time 8/ 9/19 18:22:38 Caller Station caller circuit Caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2587 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL, CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 18:24 Start Date Start Time 8/ 9/19 I Answer Date 18:23:45 I Answer Time I End Date 8/ 9/19 I End Time 18:24:01 Caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access code Code Validation 6317 selected Station 04-01-13 Selected Circuit 1 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2596 call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: $0 I Start Date TIME STAMP: 9 -AUG-2019 18:24 8/ 9/19 I Answer oate 8/ 9/19 ( End Date Page 18 8/ 9/19 I EFTA00051981

Start Time 6317 OUT 18:24:25 I Answer Time 18:24:30 I End Time 18:24:30 Caller station caller circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 2600 Selected Station Selected Circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 18:25 Start Date 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 Start Time 18:24:25 I Answer Time 18:24:30 I End Time 18:25:46 Caller station caller circuit caller C0M caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 2600 Selected station selected circuit selected cos Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 18:27 start.Date start Time 8/ 9/19 I Answer Date 18:27:25 I Answer Time Caller station caller circuit caller cos Caller Routing class caller switch ID Caller'ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 2610 End Date I End Time selected Trunk Group selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time 8/ 9/19 18:27:28 Dialed Number Account Code Authorization Code Page 19 EFTA00051982

6317 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRI/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 18:29 start Date 8/ 9/19 I Answer Date 8/ 9/19 start Time 18:29:13 I Answer Time 18:29:27 I I End Date 8/ 9/19 End Time 18:29:27 Caller station 6317 selected Station 6381 Caller Circuit 04-01-13 Selected circuit 04-01-01 Caller coS 1 selected COS 4 Caller Routing class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANT Selected Facility Record Audit 2616 call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6367 Account Code I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 18:30 Start Date Start Time 8/ 9/19 I Answer Date 18:29:13 1 Answer Time 8/ 9/19 I End Date 18:29:27 End Time 8/ 9/19 18:30:03 Caller Station Caller Circuit caller COS Caller Routing class caller Switch ID Caller ANt Record Audit conference Audit Access code Code validation 6317 Selected Station 04-01-13 Selected circuit 1 selected CoS 1 selected Routing Class 001 Selected Route Pattern selected Facility 2616 call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6381 04-01-01 4 4 oialed Number 6367 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 18:38 Start Date Start Time 8/ 9/19 I Answer Date 18:38:16 I Answer Time 8/ 9/19 1 End Date 18:38:24 I End Time 8/ 9/19 18:38:24 caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code 6317 04-01-13 1 1 001 2625 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Page 20 6450 04-09-05 11 1 EFTA00051983

I Code validation 6317 OUT I Queue Time I Dialed Number Account Code Authorization Code 6450 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 18:38 Start Date Start Time 8/ 9/19 Answer Date I 18:38:16 Answer Time 8/ 9/19 j End Date 18:38:24 I End Time 8/ 9/19 18:38:54 Caller Station Caller circuit Caller COs Caller Routing Class caller switch ID Caller Ala Record Audit Conference Audit AccesS .Code code validation 6317 04-01-13 1 1 001 2625 Call Type call Status Queue Status Queue Time selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 18:38 Start Date Start Time 8/ 9/19 I Answer Date 18:38:54 I Answer Time I End Date j End Time 8/ 9/19 18:38:57 Caller Station Caller Circuit Caller cos caller Routing Class Caller Switch /D Caller ANT Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 2629 Selected Trunk Group selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 18:46 Start Date start Time 8/ 9/19 I Answer oate 18:46:28 Answer Time 8/ 9/19 I End Date 18:46:34 I End Time 8/ 9/19 18:46:34 Caller Station Caller Circuit Caller cos 6317 selected Station 04-01-13 Selected circuit 1 Selected COs Page 21 6404 03-14-02 11 EFTA00051984

Caller Routing Class Caller switch Io Caller ANt Record Audit Conference Audit Access Code Code Validation 001 2652 6317 OUT Selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6404 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 18:46 Start Date start Time 8/ 9/19 I Answer Date 18:46:28 I Answer Time 8/ 9/19 I End Date 18:46:34 I End Time 8/ 9/19 18:46:55 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch Io Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 I 0 I 01 2652 I I I Selected station 6404 Selected Circuit selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE To LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 03-14-02 Dialed Number 6404 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 18:51 start Date 8/ 9/19 I Answer Date Start Time 18:51:27 I Answer Time I CONTINUE End Date 8/ 9/19 End Time 18:51:47 Caller Station 6317 Selected station 6326 caller Circuit 04-01-13 Selected Circuit 04-12-01 Caller cos 1 Selected COS 14 Caller Routing class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANT selected Facility Record Audit 2679 Call Type LINE To LINE Conference Audit Call Status RINGING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 6326 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 19:28 Page 22 EFTA00051985

Start Date start Time 8/ 9/19 I Answer 19:28:10 Answer 6317 OUT Date Time I End Date End Time 8/9/19 19:28:36 Caller Station Caller circuit Caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2784 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 19:29 Start Date Start Time 8/ 9/19 I Answer Date 19:29:46 I Answer Time 8/ 9/19 I End Date 19:29:58 End Time 8/ 9/19 19:29:58 caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected Station 04-01-13 selected circuit 1 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2788 call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code I Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 19:30 start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:29:46 Answer Time 19:29:58 ( End Time 19:30:18 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2788 Selected station Selected Circuit Selected cos • Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code Page 23 EFTA00051986

6317 our Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 19:30 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End oate 19:30:24 I Answer Time 19:30:28 I End Time 8/ 9/19 19:30:28 Caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 selected Station 04-01-13 selected circuit 1 Selected cOS 1 selected Routing class 001 selected Route Pattern Selected Facility 2793 Call Type LINE To LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 9 -AUG-2019 19:30 Start Date 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 .Start Time 19:30:24 Answer Time 19:30:28 I End Time 19:30:36 Caller station caller circuit Caller COS caller Routing Class Caller switch 10 caller AN/ Record Audit Conference Audit Access Code Code validation 6317 selected station 04-01-13 Selected circuit 1 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 2793 Call Type LINE TO LINE Call Status IN CONVERSATION queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 19:32 Start Date I Start Time 8/ 9/19 I Answer Date 19:32:33 I Answer Time I End Date I End Time 8/ 9/19 19:32:36 Caller station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit 6317 selected Trunk Group 04-01-13 selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2797 Call Type ONE LINE call status DIALING Page 24 EFTA00051987

Access code Code Validation Dialed Number Account Code Authorization Code 6317 OUT Queue Status NULL QUEUE t Queue lime Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cIRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 19:35 Start Date Start Time 8/ 9/19 Answer Date I 19:34:59 Answer Time End Date End Time 8/ 9/19 19:35:17 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Cade Validation 6317 Selected station 04-01-13 Selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 2801 Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE I Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 19:35 Start Date Start Time 8/ 9/19 I Answer Date 19:35:17 I Answer Time 8/ 9/19 I End Date 19:35:21 I End Time 8/ 9/19 19:35:21 Caller Station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected station 04-01-13 Selected Circuit 1 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2802 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 19:35 Start Date Start Time 8/ 9/19 I Answer Date 19:35:17 I Answer Time 8/ 9/19 I End pate 19:35:21 End Time caller station Caller Circuit 6317 I Selected Station 6225 04-01-13 Selected circuit Page 25 8/ 9/19 1 19:35:28 03-08-11 EFTA00051988

Caller cos caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 OUT I selected cOS 14 i Selected Routing Class 4 001 selected Route Pattern selected Facility 2802 Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 6225 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 19:38 Start Date start Time 8/ 9/19 1 Answer Date 19:38:30 I Answer Time End Date End Time 8/ 9/19 19:38:33 caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 2811 selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code UsaCTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 19:38 start Date Start Time 8/ 9/19 I Answer Date 19:38:33 I Answer Time I End Date I End Time 8/ 9/19 19:38:36 Caller Station caller Circuit .Caller COS Caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access code code validation 6317 Selected Trunk Group 04-01-13 selected circuit 1 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 2812 Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 19:40 Page 26 EFTA00051989

6317 ouT start Date Start Time 8/ 9/19 Answer Date 19:40:53 I Answer Time 8/ 9/19 I End Date 19:40:59 I End Time 8/ 9/19 I 19:40:59 Caller station Caller Circuit Caller COS Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2816 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 19:41 Start Date Start Time 8/ 9/19 I Answer Date 19:40:53 Answer Time 8/ 9/19 I End Date 19:40:59 I End Time 8/ 9/19 19:41:48 Caller station caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code Validation 04-01-13 6317 1 1 001 2816 selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 19:45 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:45:38 ) Answer Time 19:45:49 End Time 8/ 9/19 19:45:49 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 1 04-01-13 1 1 1 001 2821 I I selected station Selected circuit Selected cos selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 ' 04-09-05 11 1 Dialed Number 6450 Account Code Page 27 EFTA00051990

6317 OUT I Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 19:46 Start Date 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 19:45:38 I Answer Time 19:45:49 I End Time 19:46:57 Caller station Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 001 2821 selected Station 6450 Selected circuit 04-09-05 selected cos 11 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cIRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 19:47 Start Date start Time 8/ 9/19 I Answer Date 19:46:57 Answer Time I End Date I End Time 8/ 9/29 19:47:00 caller Station Caller circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6317 I Selected Trunk Group 04-01-13 I selected circuit 1 I selected cos 1 I Selected Routing Class 001 I Selected Route Pattern I selected Facility 2823 I Call Type ONE LINE Call Status DIALING I Queue S Time tatus NULL QUEUE Queue Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 19:53 Start Date start Time 8/ 9/19 I Answer Date 19:53:53 Answer Time End Date End Time caller Station caller Circuit caller cos Caller Routing class caller switch ID caller ANT Record Audit 6317 04-01-13 1 1 001 2850 selected Trunk Group Selected circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Page 28 8/ 9/19 1 19:53:56 I 1 1 EFTA00051991

Conference Audit Access Code Code Validation 6317 OUT I Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD' NUMBER: 78 TIME STAMP: 9 -AUG-2019 20:14 Start Date start Time 8/ 9/19 I Answer Date 20:14:13 I Answer Time I End Date 8/ 9/19 I End Time 20:14:16 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller *NI Record Audit Conference Audit Access Code code validation 6317 Selected Trunk Group 04-01-13 selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2883 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 20:27 start Date start.Time 8/ 9/19 20:27:31 Answer Date Answer Time 8/ 9/19 I End Date 20:27:48 1 End Time 8/ 9/19 20:27:48 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access• Code Code Validation 6317 04-01-13 1 1 001 2914 9 selected Selected Selected Selected Selected selected Call Type LINE TO TRUNK Call Status ANSWER Queue status NULL QUEUE Queue Time Trunk Group circuit COS Routing Class Route Pattern 23 Facility 8 6 01-14-22 90 1 'Dialed Number 13475123575 Account Code Authorization Code Use CTRL/z to CANCEL; amis to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 20:32 Start Date 8/ 9/19 1 Answer Date Start Time 20:27:31 I Answer Time 8/ 9/19 I End Date 20:27:48 I End Time 8/ 9/19 20:32:38 I Caller station 6317 I Selected Trunk Group 6 Page 29 EFTA00051992

I caller circuit Caller COS caller Routing class Caller switch To caller ANT Record Audit Conference Audit Access code code validation 04-01-13 1 1 001 2914 9 6317 ouT selected circuit selected cos Selected Routing Class Selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 01-14-22 90 1 Dialed Number 13475123575 Account Code Authorization Code • use CTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 20:33 start Date Start Time 8/ 9/19 I Answer Date 20:33:10 I Answer Time 8/ 9/19 I End Date 20:33:28 End Time 8/ 9/19 20:33:28 Caller Station Caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code Validation 6317 04-01-13 1 1 001 2931 9 Selected Trunk Group Selected Circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type LINE TO TRUNK Call status ANSWER Queue status NULL QUEUE Queue Time 6 01-14-23 90 1 23 8 Dialed Number 13475123575 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 20:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:33:10 I Answer Time 20:33:28 I End Time 20:36:39 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch TO Caller ANT Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 2931 9 I Selected Trunk Group 6 Selected circuit Selected cos 90 Selected Routing Class 1 Selected Route Pattern 23 selected Facility 8 call Type LINE TO TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 01-14-23 Dialed Number 13475123575 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 30 EFTA00051993

I RECORD NUMBER: 83 start Date 8/ 9/19 start Time 20:36:39 6317 OUT TIME STAMP: 9 -AUG-2019 20:36 I Answer Date Answer Time I End Date End Time 8/ 9/19 20:36:42 caller Station caller circuit caller cos caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 1 selected Trunk Group 04-01-13 I selected circuit 1 I selected cos 1 I selected Routing Class 001 selected Route Pattern Selected Facility 2941 Call Type ONE LINE I Call Status DIALING Queue Status NULL QUEUE Queue Time 23 8 Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 20:50 Start Date Start Time 8/ 9/19 1 Answer Date 20:49:53 I Answer Time 8/ 9/19 I End Date 20:50:38 End Time 8/ 9/19 I 20:50:38 caller Station caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 selected Trunk Group 04-01-13 selected Circuit 1 selected cos 1 selected Routing class 001 Selected Route Pattern 23 Selected Facility 8 2957 Call Type LINE TO TRUNK Call Status ANSWER 9 Queue Status NULL QUEUE Queue Time 6 01-14-21 90 1 Dialed Number 19176056214 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 20:50 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:49:53 I Answer Time 20:50:38 I End Time 20:50:46 Caller station caller circuit caller cOs caller Routing class caller switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 2957 9 Selected Trunk Group selected circuit selected COS selected Routing Class selected Route Pattern 23 selected Facility 8 call Type LINE TO TRUNK call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6 01-14-21 90 1 Dialed Number 19176056214 Page 31 EFTA00051994

6317 OUT I Account code Authorization code Use cTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 20:50 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:50:47 I Answer Time 20:50:57 I End Time 20:50:57 Caller station Caller Circuit caller COS Caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 a 001 2959 Selected station Selected Circuit selected Cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code • use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 20:51 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time ZO:50:47 I Answer Time 20:50:57 I End Time 20:51:15 Caller Station Caller circuit caller COS caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6317 04-01-13 I 1 I 1 001 I 2959 selected Station selected Circuit Selected cos Selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 21:10 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 21:10:46 I Answer Time I End Time 21:10:49 caller station caller circuit Caller COS Caller Routing class Caller switch 10 caller ANI 6317 I Selected Trunk Group 04-01-13 I selected circuit 1 I Selected cos 1 selected Routing Class 001 selected Route Pattern I selected Facility Page 32 EFTA00051995

I Record Audit Conference Audit Access Code I Code Validation f Dialed Number I Account Code I Authorization Code 6317 OUT 2991 Call Type call status Queue Status I Queue Time ONE LINE DIALING NULL QUEUE Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: start Date Start Time 89 TIME STAMP: 9 -AUG-2019 21:10 8/ 9/19 I Answer Date End Date 8/ 9/19 21:10:49 I Answer Time I End Time 21:10:49 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 Selected Trunk Group 04-01-13 Selected circuit 1 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 2991 call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP; 9 -AUG-20I9 21:12 Start Date Start Time 8/ 9/19 I Answer Date 21:12:44 Answer Time End Date End Time 8/ 9/19 21:12:48 Caller Station Caller Circuit Caller COs Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2998 selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -AUG-2019 21:45 Start Date Start Time 8/ 9/19 I Answer Date 21:45:08 I Answer Time 8/ 9/19 I End Date 21:45:30 End Time 8/ 9/19 21:45:30 Page 33 EFTA00051996

caller station Caller Circuit caller CO5 caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 3043 9 • 6317 ouT selected Trunk Group selected Circuit selected Cos Selected Routing class selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue status NULL QUEUE Queue Time 6 01-14-23 90 1 Dialed Number 19176056214 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 21:47 Start Date Start Time 8/ 9/19 1 Answer Date 21:45:08 I Answer Time 8/ 9/19 I End Date 21:45:30 I End Time 8/ 9/19 21:47:13 Caller station caller circuit caller cos caller Routing class caller switch Io caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 3043 9 selected Trunk Group 6 selected Circuit 01-14-23 selected cos 90 selected Routing class 1 selected Route pattern 23 Selected Facility 8 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 19176056214 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 21:48 Start Date Start Time 8/ 9/19 I Answer Date 21:48:16 1 Answer Time I End Date End Time 8/ 9/19 21:48:23 caller Station Caller circuit Caller COS Caller Routing Class caller switch ID Caller ANT Record Audit conference Audit Access code Code validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 selected cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 3062 call Type oNE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 34 EFTA00051997

6317 OUT RECORD NUMBER: 94 TIME STAMP: 9 -AUG-2019 22:28 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 22:28:45 Answer Time I End Time 22:28:48 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code validation 6317 selected Trunk Group 04-01-13 Selected circuit 1 Selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 3122 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:37 Start Date Start Time 8/ 9/19 I Answer oate 22:37:15 ) Answer Time End Date End Time 8/ 9/19 22:37:15 caller Station Caller circuit Caller cos Caller Routing class Caller switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 3136 Call Type ONE LINE Call Status ON HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:37 Start Date Start Time 8/ 9/19 I Answer Date 22:37:15 I Answer Time I End Date End Time 8/ 9/19 22:37:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANt Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 3137 Selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Page 35 EFTA00051998

6317 OUT I Dialed Number Account Code I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 10-AuG-2019 0 :8 Start Date Start Time 8/10/19 I Answer Date 0:08:12 I Answer Time I End Date I End Time 8/10/19 0:08:14 Caller Station Caller Circuit caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6317 selected Trunk Group 04-01-13 Selected Circuit 1 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3226 Call Type ONE LINE Call Status BARGE REQUEST Queue status NULL QUEUE I Queue Time Dialed Number 003 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 10-AUG-2019 0 :8 Start Date Start Time 8/10/19 I Answer Date 0:08:14 I Answer Time 8/10/19 I End Date 8/10/19 0:08:14 I End Time 0:08:14 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 selected Trunk Group 04-01-13 Selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 5450 call Type LINE TO CONFERENCE 1 call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 10-AUG-2019 0 :8 Start Date Start'Time. 8/10/19 I Answer Date 0:08:14 I Answer Time 8/10/19 I End Date 0:08:14 I End Time 8/10/19 0:08:21 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 6317 I Selected Trunk Group 04-01-13 I Selected Circuit 1 I selected cos 1 I Selected Routing class 001 I selected Route Pattern Page 36 EFTA00051999

Caller ANI Record Audit conference Audit Access Code Code Validation 6317 OuT I Selected Facility 5450 Call Type LINE TO CONFERENCE 1 Call Status IN CONVERSATION 1 Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code se cIRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 10-AUG-2019 0 :8 Start Date 8/10/19 Start Time 0:08:29 Answer Date Answer Time I End Date 8/10/19 End Time 0:08:31 Caller Station Caller Circuit Caller CoS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 Selected cos 1 Selected Routing class 001 selected Route Pattern Selected Facility 3227 Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization Code Use'CTRL/7 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 10-AUG-2019 0 :8 start Date start Time 8/10/19 I Answer Date 0:08:31 Answer Time 8/10/19 I End Date 8/10/19 0:08:31 End Time 0:08:31 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record. Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 15450 Selected Trunk Group Selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/10/19 1 Answer Date 8/10/19 I End Date 8/10/19 I Start Time 0:08:31 I Answer Time 0:08:31 1 End Time 0:08:40 1 Page 37 RECORD NUMBER: 102 TIME STAMP: 10-AUG-2019 0 :8 EFTA00052000

6317 OUT Caller Station Caller circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6317 04-01-13 1 1 001 15450 Selected Trunk Group selected circuit Selected CoS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO CONFERENCE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time **_**_** Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 10-AUG-2019 0 :8 start Date 8/10/19 start Time 0:08:46 I Answer Date I Answer Time I End Date 8/10/19 End Time 0:08:51 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 3228 selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 10-AUG-2019 0 :8 Start Date Start Time 8/10/19 ( Answer Date 0:08:51 I Answer Time 8/10/19 f End Date 8/10/19 0:08:51 I End Time 0:08:51 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 5450 1 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE call Status ANSWER Queue status NULL QUEUE Queue Time e+-**_tte Dialed Number Account Code Authorization code use CTRLYZ to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00052001

6317 OUT RECORD NUMBER: 105 TIME STAMP: 10-AUG-2019 0 :9 start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 0:08:51 Answer Time 0:08:51 I End Time 0:09:01 Caller Station Caller Circuit Caller COS taller Routing class caller switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 5450 1 selected Trunk Group Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 10-AUG-2019 0 :9 Start Date Start Time 8/10/19 I AnsWer Date 0:09:40 I Answer Time 8/10/19 I End Date 0:09:45 End Time 8/10/19 0:09:45 Caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6317 selected Station 04-01-13 Selected circuit 1 selected COs 1 Selected Routing Class 001 Selected Route Pattern selected Facility 3230 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 10-AUG-2019 0 :10 Start Date Start Time 8/10/19 I Answer Date 0:09:40 ( Answer Time 8/10/19 I End Date 8/10/19 0:09:45 I End Time 0:10:26 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access code I Code validation 6317 Selected Station 04-01-13 Selected circuit 1 selected cps 1 selected Routing Class 001 Selected Route Pattern selected Facility 3230 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 39 6468 04-09-04 11 1 EFTA00052002

6317 ouT I Dialed Number 6468 I Account code I Authorization code 1 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 108 start Date Start Time TIME STAMP: 10-AUG-2019 0 :10 8/10/19 1 Answer Date 0:10:26 I Answer Time I End Date End Time 8/10/19 0:10:29 caller station Caller Circuit Caller COS Caller Routing class caller switch ID Caller AN! Record Audit Conference Audit Access code code Validation 6317 04-01-13 1 1 001 3231 selected Trunk Group Selected circuit Selected COS Selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 10-AUG-2019 0 :21 start Date 8/10/19 start Time 0:21:36 I Answer Date I Answer Time End Date End Time 8/10/19 0:21:39 caller station caller circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 3264 selected Trunk Group Selected circuit Selected as Selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE I. RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 1 :2 Start Date Start Time 8/11/19 I Answer Date 1:02:25 I Answer Time I End Date I End Time 8/11/19 1:02:34 Caller station caller circuit Caller cos caller Routing class 6317 selected Trunk Group 04-01-13 selected circuit 1 Selected cos 1 Selected Routing Class Page 40 EFTA00052003

caller Switch ID (I Caller ANI Record Audit conference Audit Access Code Code validation 001 8882 6317 Our Selected Route Pattern Selected Facility Call Type ONE LINE Call Status Busy Queue status NULL QUEUE Queue Time Dialed Number 6367 Account Code Authorization code Use CTRL/2 to CANCEL; aRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 1 :2 Start Date Start Time 8/11/19 I Answer Date 1:02:35 I Answer Time I End Date I End Time 8/11/19 1:02:42 caller Station Caller circuit caller cos caller Routing class caller Switch xi) Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8883 Selected Trunk Group Selected circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type ONE LINE call status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6367 Account code Authorization Code use CTRL/Z, to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 1 :9 Start Date Start Time 8/11/19 1 Answer Date 1:09:00 I Answer Time I End Date End Time 8/11/19 1:09:02 caller station Caller Circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code Validation 6317 I 04-01-13 I 1 1 001 8897 I II selected Trunk Group selected Circuit Selected cos Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE call status ON HOLD Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and attic, to CONTINUE I RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 1 :35 I start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Page 41 EFTA00052004

Start Time 6317 OUT 1:35:17 I Answer Time 1:35:21 I End Time 1:35:21 Caller Station caller Circuit Caller cOS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 Selected Station 04-01-13 selected Circuit 1 selected CoS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 8921 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/C1 to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 1 :35 Start Date start Time 8/11/19 I Answer Date 1:35:17 I Answer Time 8/11/19 I End Date 8/11/19 1:35:21 I End Time 1:35:56 Caller Station Caller circuit Caller COs caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access code Code validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 8921 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 115 8/11/19 I Answer Date 1:35:S6 I Answer Time TIME STAMP: 11-AUG-2019 1 :36 Start Date Start Time 1 End Date End Time 8/11/19 1:36:32 Caller Station Caller circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 B928 Selected Station selected Circuit selected cos selected Routing class selected Route Pattern Selected Facility Call Type LINE To LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Page 42 EFTA00052005

6317 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 1 :36 Start Date Start Time 8/11/19 I Answer Date 1:36:32 I Answer Time 8/11/19 I End Date 1:36:35 1 End Time 8/11/19 1:36:35 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 8929 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 1 :37 Start Date start Time 8/11/19 I Answer Date 1:36:32 I Answer Time 8/11/19 I End Date 8/11/19 1:36:35 I End Time 1:37:05 Caller Station Caller circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8929 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 1 :37 Start Date Start Time 8/11/19 Answer Date I 1:37:13 Answer Time 8/11/19 1 End Date 1:37:17 1 End Time 8/11/19 1:37:17 Caller Station caller Circuit Caller CoS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code 6317 Selected Station 04-01-13 selected Circuit 1 Selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 8930 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Page 43 6468 04-09-04 11 1 EFTA00052006

I code validation 1 Dialed Number 6468 1 Account Code Authorization Code 6317 ouT I Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 11-AUG-2019 1 :38 start Date 8/11/19 I Answer Date 8/11/19 End Date 8/11/19 Start Time 1:37:13 I Answer Time 1:37:17 I End Time 1:38:48 Caller station caller circuit caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 8930 Selected station selected circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 120 TIME STAMP: 11-AUG-2019 1 :39 start Date 8/11/19 Start Time 1:38:57 1 Answer Date I Answer Time End Date End Time 8/11/19 1:39:14 caller Station caller circuit caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 8931 selected Station Selected circuit selected COS Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 1 :39 Start Date 8/11/19 ( Answer Date End Date 8/11/19 start Time 1:39:14 I Answer Time End Time 1:39:24 Caller station 6317 1 Selected Station 6378 Caller Circuit 04-01-13 1 selected Circuit 03-09-12 caller cos 1 I selected cos 4 Page 44 EFTA00052007

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 OUT 1 Selected Routing Class 4 001 selected Route Pattern selected Facility 8932 Call Type LINE TO LINE Call status RINGING Queue status NULL QUEUE Queue Time Dialed Number 6378 Account Code Authorization code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 1 :40 Start Date Start Time 8/11/19 I Answer Date 1:40:08 I Answer Time 8/11/19 I End Date 1:40:21 I End Time 8/11/19 1:40:21 caller Station Caller circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8935 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6350 04-01-02 4 4 Dialed Number 6378 Account code Authorization Code • Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 1 :40 Start Date Start Time 8/11/19 I Answer Date 1:40:08 I Answer Time 8/11/19 I End Date 8/11/19 1:40:21 I End Time 1:40:46 Caller station Caller circuit Caller Cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 8935 Selected station selected circuit Selected CoS selected Routing class selected Route Pattern selected Facility Call Type LINE To LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6350 04-01-02 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 124 TIME sTAMP: 11-AUG-2019 3 :6 page 45 EFTA00052008

start Date start Time 6317 OUT 8/11/19 I Answer Date 8/11/19 f End Date 3:06:00 Answer Time 3:06:05 End Time 8/11/19 3:06:05 Caller Station caller circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 8974 selected station selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization code use cIRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 11-AUG-2019 3 :6 Start Date Start Time 8/11/19 I Answer Date 3:06:00 I Answer Time 8/11/19 I End Date 8/11/19 3:06:05 End Time 3:06:14 Caller station Caller Circuit caller cos caller Routing Class Caller switch ID Caller ANT Record Audit conference Audit Access code Code validation 6317 04-01-13 1 1 001 8974 selected station selected Circuit Selected Cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 11-AUG-2019 3 :6 Start Date Start Time 8/11/19 I Answer Date 3:06:14 Answer Time I End Date ( End Time 8/11/19 3:06:17 caller Station caller circuit Caller Cos caller Routing class caller switch ID caller AN/ Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 8976 selected Trunk Group selected circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Page 46 EFTA00052009

6317 our use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 11-AUG-2019 4 :11 Start Date start Time 8/11/19 I Answer Date 4:11:21 I Answer Time 8/11/19 I End Date 4:11:27 I End Time 8/11/19 4:11:27 Caller station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 9013 selected Station Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q tO CONTINUE RECORD NUMBER: 128 TIME STAMP: 11-AUG-2019 4 :13 Start Date Start Time 8/11/19 Answer Date I 4:11:21 Answer Time 8/11/19 I End Date 8/11/19 4:11:27 I End Time 4:13:46 Caller Station caller Circuit Caller 'COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 9013 Call Type Call Status queue Status queue Time selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 11-AUG-2019 4 :13 Start Date 8/11/19 Start Time 4:13:46 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit I Answer Date I Answer Time End Date 8/11/19 End Time 4:13:49 6317 04-01-13 1 1 001 9017 selected Trunk Group selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Page 47 EFTA00052010

Access Code Code Validation 6317 OUT I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 11-AUG-2019 5 :11 Start Date Start Time 8/11/19 I Answer Date 5:11:28 I Answer Time 8/11/19 I End Date 5:11:32 I End Time 8/11/19 5:11:32 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 9038 selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 11-A0G-2019 5 :11 Start Date Start Time 8/11/19 I Answer Date 5:11:28 Answer Time 8/11/19 I End Date 8/11/19 5:11:32 I End Time 5:11:57 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access code code validation 6317 I Selected Station 04-01-13 I Selected Circuit 1 1 selected cos Selected Routing Class 001 I Selected Route Pattern I Selected Facility 9038 I Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 132 TIME STAMP: 11-AUG-2019 5 :12 Start Date 8/11/19 I Answer Date Start Time 5:11:57 I Answer Time Page 48 I End Date I End Time 8/11/19 I 5:12:00 EFTA00052011

08.09.19 CDR ...? DISP /AFT 08-09-19 / CALLER- 6385 STATION-6385 --- CDR Data --- RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 8 :4 Start Date Start Time 8/ 9/19 I Answer Date 8:04:25 Answer Time End Date End Time 8/ 9/19 8:04:26 Caller Station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 I 02-04-16 4 4 001 8364 #7 I I Call Type call Status Queue Status Queue Time Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility ONE LINE PICK UP REQUEST NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 8 :37 8/ 9/19 I End Date 8:37:16 End Time Start Date Start Time 8/ 9/19 I Answer Date 8:37:08 I Answer Time 8/ 9/19 8:37:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6385 02-04-16 4 4 001 8620 selected station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 8 :37 Start Date Start Time 8/ 9/19 I Answer Date 8:37:08 I Answer Time 8/ 9/19 I End Date 8:37:16 End Time 8/ 9/19 8:37:38 I caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit 6385 selected Station 02-04-16 Selected circuit 4 Selected COS 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8620 Call Type LINE TO LINE Page 1 6450 04-09-05 11 1 EFTA00052012

Conference Audit Access code code validation 6385 08.09.19 I Call Status IN CONVERSATION I Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account code Authorization code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 10:29 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 10:29:54 Answer Time End Time 10:29:57 Caller Station caller circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 selected Trunk Group selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility 9433 call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: S TIME STAMP: 9 -AUG-2019 11:6 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 11:06:05 I Answer Time I End Time 11:06:06 caller Station Caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 635 I 02-804-16 I 4 4 001 9719 #7 selected Trunk Group selected circuit selected Cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 11:6 I start Date start Time 8/ 9/19 I Answer Date 11:06:13 I Answer Time I End Date I End Time 8/ 9/19 11:06:16 Caller station 6385 I selected Trunk Group Page 2 EFTA00052013

caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 02-04-16 4 4 001 9721 6385 08.09.19 selected Circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue status NULL QUEUE queue Time Dialed Number Account code Authorization Code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 11:33 start Date 8/ 9/19 Answer oate I End Date 8/ 9/19 start Time 11:33:05 I Answer Time I End Time 11:33:08 Caller Station caller circuit caller coS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6385 02-04-16 4 4 001 9950 selected Trunk Group Selected circuit selected COS selected Routing class Selected Route pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:24 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 13:24:30 Answer Time I End Time 13:24:58 Caller station caller circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 817 Selected Station selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE call status RINGING Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code I use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 3 EFTA00052014

RECORD NUMBER: 6385 08.09.19 9 TIME STAMP: 9 -AUG-2019 13:26 Start Date start Time 8/ 9/19 I Answer Date 13:26:16 I Answer Time I End Date End Time 8/ 9/19 13:26:19 caller station caller circuit caller coS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 822 Selected Trunk Group Selected circuit selected COs selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number ACCount Code Authorization Code use cTRL/z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:35 start Date I Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:35:14 I Answer Time 13:3S:31 I End Time 8/ 9/19 13:35:31 caller station caller Circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code Validation 6385 02-04-16 1 1 001 880 9 selected Trunk Group 6 selected Circuit 01-14-23 selected Cos 90 selected Routing class 1 selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 16466432057 Account Code Authorization code 15353 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 13:42 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 13:35:14 I Answer Time 13:35:31 I End Time 13:42:12 caller station Caller circuit caller cDS Caller Routing Class caller Switch ID caller ANI 6385 02-04-16 1 1 001 selected Trunk Group 6 Selected circuit 01-14-23 selected COS 90 selected Routing class 1 selected Route Pattern 23 Selected Facility 8 Record Audit 880 call Type LINE TO TRUNK Conference Audit Call Status IN CONVERSATION Access code 9 Queue status NULL QUEUE Code validation Dialed Number 16466432057 Queue Time Page 4 EFTA00052015

6385 08.09.19 I Account Code I Authorization Code 15353 use CTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 13:48 start Date 8/ 9/19 Start Time 13:48:23 Answer Date 8/ 9/19 End Date I Answer Time 13:48:31 End Time 8/ 9/19 13:48:31 Caller station caller Circuit Caller cos Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6385 I selected station 02-04-16 I selected Circuit 4 I selected cos 4 I Selected Routing Class 001 I Selected Route Pattern I Selected Facility 982 I call Type LINE TO LINE I Call Status ANSWER Queue Status Queue NULL QUEUE Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 13:48 start Date Start Time 8/ 9/19 I Answer Date 13:48:23 I Answer Time 8/ 9/19 I End Date 13:48:31 End Time 8/ 9/19 13:48:48 Caller station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6385 02-04-16 4 4 001 982 selected station selected circuit selected cos Selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:5 start. Date Start Time 8/ 9/19 1 Answer Date 14:05:45 I Answer Time I End Date End Time 8/ 9/19 I 14:05:48 I Caller station caller circuit caller COs Caller Routing Class Caller switch ID caller ANI 6385 02-04-16 4 4 001 selected selected selected selected selected selected Page 5 Trunk Group Circuit cos Routing class Route Pattern Facility EFTA00052016

Record Audit Conference Audit Access code Code Validation 6385 08.09.19 1185 I Call Type I Call Status I Queue Status I Queue Time ONE LINE DIALING NULL QUEUE Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 14:06:19 I Answer Time I End Date End Time 8/ 9/19 14:06:23 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 Selected Trunk Group 02-04-16 selected circuit 4 Selected cos 4 Selected Routing class 001 Selected Route Pattern Selected Facility 1194 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:9 Start Date Start Time 8/ 9/19 I Answer Date 14:09:09 I Answer Time End Date End Time 8/ 9/19 14:09:10 Caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6385 selected Trunk Group 02-04-16 selected circuit 4 Selected coS 4 Selected Routing class 001 selected Route Pattern Selected Facility 1227 call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:9 Start Date Start Time 8/ 9/19 I Answer Date 14:09:39 Answer Time I End Date End Time 8/ 9/19 I 14:09:41 I Page 6 EFTA00052017

Caller Station Caller Circuit caller cos caller Routing Class Caller Switch to Caller ANI Record Audit Conference Audit Access code Code Validation 6385 08.09.19 6385 Selected Trunk Group 02-04-16 Selected Circuit 4 selected cos 4 Selected Routing Class 001 selected Route Pattern Selected Facility 1235 Call Type ONE LINE call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:42 Start Date 8/ 9/19 start Time 14:42:33 I Answer Date I Answer Time I End Date I End Time 8/ 9/19 14:42:36 Caller Station Caller Circuit Caller coS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6385 02-04-16 4 4 001 1570 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 15:53 Start Date Start Time 8/ 9/19 I Answer 15:53:17 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Time 15:53:30 I End Time 15:53:30 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 1961 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 7 EFTA00052018

6385 08.09.19 RECORD NUMBER: 20 TIME STAMP: 9 -AuG-2019 15:53 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End oate 8/ 9/19 I 15:53:17 Answer Time 15:53:30 I End Time 15:53:39 Caller Station Caller circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 1961 Selected station Selected Circuit selected cos Selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 17:27 Start Date 8/ 9/19 I Answer Date Start Time 17:26:59 I Answer Time I End Date End Time 8/ 9/19 17:27:00 caller station Caller Circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6385 selected Trunk Group 02-04-16 selected Circuit 4 Selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 2353 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 18:2 Start oate start Time 8/ 9/19 I Answer oate 18:02:01 I Answer Time I End oate End Time 8/ 9/19 18:02:02 Caller station caller circuit caller cos caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 2512 #7 selected Trunk Group selected circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE call status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Page 8 EFTA00052019

6385 08.09.19 Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 18:2 start oate 8/ 9/19 Answer Date End oate 8/ 9/19 Start Time 18:02:18 1 Answer Time End Time 18:02:20 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6385 02-04-16 4 4 001 2513 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code I use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 18:59 Start bate 8/ 9/19 I Answer Date [ End Date 8/ 9/19 Start Time 18:59:31 I Answer Time End Time 18:59:32 caller Station. Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 2705 #7 Selected Trunk Group selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:0 Start Date Start Time 8/ 9/19 I Answer Date 19:00:23 I Answer Time End Date End Time 8/ 9/19 19:00:26 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID 6385 Selected Trunk Group 02-04-16 selected circuit 4 Selected COS 4 selected Routing Class 001 selected Route Pattern Page 9 EFTA00052020

6385 08.09.19 I conference Audit Caller ANT selected Facility Record Audit 2707 call Type ONE LINE Call Status DIALING I Access code Code validation Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:35 Start Oate 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 19:35:17 I Answer Time End Time 19:35:22 Caller Station caller circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 2803 selected Trunk Group selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6225 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 19:35 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 19:35:22 Answer Time End Time 19:35:27 caller station caller circuit caller Cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 2805 selected Trunk Group selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE Call status Busy Queue status NULL QUEUE Queue Time Dialed Number 6225 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 20:35 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 20:34:57 Answer Time 20:35:16 End Time 20:35:16 Page 10 I EFTA00052021

6385 08.09.19 caller station caller Circuit caller cos caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6385 02-04-16 1 1 001 selected Trunk Group selected Circuit selected cos Selected Routing class selected Route Pattern 23 selected Facility 8 2935 call Type LINE TO TRUNK call status ANSWER Queue status NULL QUEUE Queue Time 9 6 01-14-21 90 1 Dialed Number 13476055131 Account code Authorization code 15353 ose.cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 20:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:34:57 I Answer Time 20:35:16 I End Time 20:36:13 caller Station Caller Circuit caller Cos caller Routing class caller Switch ID Caller AN/ Record Audit Conference Audit Access code code validation 6385 selected Trunk Group 02-04-16 selected circuit 1 selected cos 1 Selected Routing class 1 001 selected Route Pattern 23 Selected Facility 8 2935 call Type LINE TO TRUNK call Status IN CONVERSATION 9 Queue Status NULL QUEUE Queue Time 6 01-14-21 90 Dialed Number 13476055131 Account Code Authorization code 15353 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 20:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:36:13 Answer Time 20:36:19 I End Time 20:36:19 Caller station caller Circuit caller cos caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code Code validation 6385 02-04-16 4 4 001 2939 selected station selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL./Q to CONTINUE Page 11 EFTA00052022

6385 08.09.19 RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 20:37 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 20:36:13 I Answer Time 20:36:19 I End Time 20:37:19 Caller station Caller circuit caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6385 02-04-16 4 4 001 2939 1 Selected station selected Circuit selected COS selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 21:8 start Date Start Time 8/ 9/19 I Answer Date 21:08:32 I Answer Time End Date End Time 8/ 9/19 21:08:33 Caller station Caller circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 2986 #7 Selected Trunk Group Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 33 TIME STAMP: 10-AUG-2019 5 :9 Start Date Start Time 8/10/19 I Answer Date 5:09:16 I Answer Time 8/10/19 I End Date 5:09:42 I End Time 8/10/19 5:09:42 caller station Caller Circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6385 02-04-16 4 4 001 3660 Selected Station selected circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Page 12 6313 04-08-03 11 1 EFTA00052023

6385 08.09.19 Dialed Number 6468 . Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 34 TIME STAMP: 10-AUG-2019 5 :9 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 5:09:16 Answer Time 5:09:42 I End Time 5:09:52 Caller station caller Circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access. Code code validation 6385 02-04-16 4 4 001 3660 selected Station selected Circuit Selected cos selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 9 :23 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 9:23:41 I Answer Time 9:23:45 End Time 9:23:45 caller station caller Circuit caller cos caller Routing class caller Switch ID Caller ANT Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 4688 Selected station selected circuit selected cos selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 9 :24 Start Date start Time caller station Caller circuit Caller cos Caller Routing Class 8/10/19 I Answer Date 9:23:41 Answer Time 6385 02-04-16 4 4 8/10/19 I End Date 9:23:45 End Time selected station selected circuit Selected cos selected Routing Page 13 8/10/19 9:24:11 6404 03-14-02 11 Class 1 EFTA00052024

Caller Switch ID Caller ANI 001 6385 08.09.19 Selected Route Pattern Selected Facility Record Audit 4688 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6404 Call Status Queue Status Queue Time IN CONVERSATION NULL QUEUE Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 10:1 Start Date Start Time 8/10/19 I Answer Date 10:00:52 I Answer Time 8/10/19 I End Date 8/10/19 10:01:00 I End Time 10:01:00 caller station 6385 selected Station 6314 caller Circuit I Selected Circuit 04-09-03 Caller COS caller Routing class 402-04-16 4 Selected cos 11 Selected Routing class 1 caller switch ID 001 selected Route Pattern Caller ANI Record Audit 5072 Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code Validation Dialed Number 6313 Call Status ANSWER Queue Status NULL QUEUE Queue Time Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 10:1 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 10:00:52 Answer Time 10:01:00 End Time 10:01:18 caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 5072 Selected Station 6314 selected Circuit 04-09-03 Selected cos 11 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 10:1 I Start Date 8/10/19 I Answer Date 8/10/19 I End Date Page 14 8/10/19 EFTA00052025

Start Time 6385 08.09.19 10:01:18 I Answer Time 10:01:29 I End Time 10:01:29 caller station caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 Selected station 02-04-16 Selected circuit 4 Selected cos 4 selected Routing class 001 Selected Route Pattern selected Facility 5072 Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 10:2 Start Date Start Time 8/10/19 I Answer Date 10:01:18 Answer Time 8/10/19 I End Date 10:01:29 End Time 8/10/19 I 10:02:35 I caller Station Caller circuit caller COS Caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 5072 Selected station 6449 selected circuit 04-08-05 Selected cos 11 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 10-AUG-2019 10:2 Start oate 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 10:02:35 Answer Time 10:02:53 I End Time 10:02:53 Caller Station Caller circuit Caller COs caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6385 02-04-16 1 1 001 5072 9 selected Trunk Group selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility call Type LINE TO Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 16464002919 Account Code Authorization code 15353 6 01-14-23 90 1 23 8 TRUNK Page 15 EFTA00052026

6385 08.09.19 Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 10:2 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 10:02:35 I Answer Time 10:02:53 I End Time 10:02:55 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6385 02-04-16 4 4 001 5072 9 selected Trunk Group 6 Selected circuit 01-14-23 Selected cos 90 Selected Routing class 1 selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status CONVERSATION BEFORE NOLO Queue Status NULL QUEUE Queue Time Dialed Number 16464002919 Account Code Authorization Code 15353 Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 10:3 Start Date Start Time 8/10/19 I Answer Date 10:02:55 I Answer Time End End Date 8/10/19 Time 10:03:01 Caller station caller Circuit caller COS caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 5072 A-F- selected Trunk Group Selected Circuit Selected cos Selected Routing Class selected Route Pattern selected Facility 8 call Type ONE LINE call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number 3616 Account Code Authorization code 12535 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 10:3 Start Date 8/10/19 I Answer Date End Date 8/10/19 start Time 10:03:02 I Answer Time End Time 10:03:05 Caller Station Caller circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code 6385 02-04-16 4 4 001 5072 selected Trunk Group selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status RECONNECT REQUEST Queue Status NULL QUEUE Page 16 EFTA00052027

Code validation 6385 08.09.19 I Queue Time Dialed Number *121 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date start Time RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 10:3 8/10/19 I Answer Date 10:03:06 I Answer Time 8/10/19 I End Date 10:03:40 I End Time 8/10/19 10:03:40 caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 1 1 001 5072 9 Selected Trunk Group selected circuit Selected COS Selected Routing Class selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time 6 01-14-22 90 1 Dialed Number 16464002919 Account code Authorization Code 15353 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 10:4 start Date 8/10/19 Start Time 10:03:06 I Answer Date Answer Time 8/10/19 I End Date 8/10/19 10:03:40 I End Time 10:04:05 Caller station Caller Circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code Validation 6385 02-04-16 1 1 001 5072 9 selected selected selected selected selected Selected Trunk Group Circuit COS Routing Class Route Pattern 23 Facility 8 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6 01-14-22 90 1 Dialed Number 16464002919 Account Code Authorization Code 15353 Use CTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 10:4 I start Date 8/10/19 I Answer Date 8/10/19 I End Date I Start Time 10:04:05 Answer Time 10:03:40 End Time I Caller station I Caller Circuit I Caller COS 6385 Selected Trunk Group 02-04-16 Selected Circuit 1 selected cos Page 17 8/10/19 10:04:05 EFTA00052028

caller Routing Class caller switch /D caller ANI Record Audit Conference Audit Access Code code validation 6385 08.09.19 1 Selected Routing class 001 selected Route Pattern 23 Selected Facility 8 5072 call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 10:31 Start Date start Time. 8/10/19 I Answer Date 10:31:24 I Answer Time 8/10/19 I End Date 10:31:32 I End Time 8/10/19 10:31:32 caller Station caller Circuit Caller cos caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 02-04-16 6385 4 4 001 5348 selected Station selected circuit selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 10:31 start Date start Time 8/10/19 I Answer Date 10:31:24 I Answer Time 8/10/19 I End Date 8/10/19 10:31:32 I End Time 10:31:33 caller station caller circuit caller cos caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 638S 02-04-16 4 4 001 Selected station Selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility 5348 I Call Type LINE TO LINE call status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time 6426 07-04-08 4 4 Dialed Number 6426 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 10-AUG-2019 10:58 Page 18 EFTA00052029

Start Date Start Time 6385 08.09.19 8/10/19 I Answer Date 10:58:18 I Answer Time I End Date 8/10/19 End Time 10:58:20 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 02-04-16 4 4 001 5517 selected Trunk Group selected circuit selected cos Selected Routing Class selected Route Pattern selected Facility call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number 3 Account code Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 10-AUG-2019 10:58 start Date start Time 8/10/19 I Answer Date 10:58:20 I Answer Time 8/10/19 I End Date 10:58:28 End Time 8/10/19 10:58:28 Caller station Caller Circuit caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 I 4 4 001 5518 Selected station selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code UseCTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 10:58 Start Date start Time 8/10/19 I Answer Date 10:58:20 I Answer Time 8/10/19 I End Date 8/10/19 10:58:28 End Time 10:58:43 caller station Caller circuit caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6385 Selected Station 02-04-16 selected circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 5518 call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Page 19 EFTA00052030

6385 08.09.19 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 11:11 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 11:10:56 Answer Time I End Time 11:11:07 Caller Station Caller circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 Selected Trunk Group 02-04-16 Selected Circuit 4 selected COS 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 5593 Call Type ONE LINE call Status BARGE REQUEST Queue status NULL QUEUE Queue Time Dialed Number 004 Account Code Authorization Code Use CTRL/2 tO CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 11:11 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 11:11:07 L Answer Time 11:11:07 I End Time 8/10/19 11:11:07 caller station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6385 02-04-16 4 4 001 5593 2 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO CONFERENCE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 10-AUG-2019 11:11 Start oate Start Time 8/10/19 I Answer Date 11:11:07 I Answer Time 8/10/19 I End Date 8/10/19 11:11:07 End Time 11:11:09 Caller station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6385 02-04-16 4 4 001 5593 2 Selected Trunk Group Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO CONFERENCE Call Status IN CONVERSATION Page 20 EFTA00052031

Access code Code validation 6385 08.09.19 I Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 11:11 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 11:11:09 Answer Time I End Time 11:11:13 Caller Station caller circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6365 selected Trunk Group 02-04-16 selected circuit 4 selected COS 4 selected Routing class 001 Selected Route Pattern Selected Facility 5595 call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code AuthorizationCode use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 11:11 Start Date 8/10/19 I Answer Date End Date 8/10/19 Start Time 11:11:32 I Answer Time I End Time 11:11:37 Caller Station Caller circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 02-04-16 4 4 001 5602 Selected Trunk Group selected circuit Selected cos selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 11:48 start Date Start Time 8/10/19 I Answer Date 11:48:20 I Answer Time I End Date I End Time 8/10/19 11:48:22 Caller Station Caller circuit 6385 I Selected Trunk Group 02-04-16 I selected circuit Page 21 EFTA00052032

Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 08.09.19 4 I selected cos 4 I selected Routing Class 001 I selected Route Pattern I Selected Facility 5902 I Call Type ONE LINE I Call Status BARGE REQUEST Queue status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 11:48 Start Date 8/10/19 I Answer Date start Time 11:48:22 I Answer Time Caller station 6385 Caller Circuit 02-04-16 caller COs 4 Caller Routing Class 4 caller switch ID 001 Caller ANI Record Audit 5450 conference Audit 1 Access Code Code validation 8/10/19 I End Date 8/10/19 11:48:22 I End Time 11:48:22 Selected Trunk Group selected circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type LINE TO CONFERENCE Call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 10-AUG-2019 11:51 start Date 8/10/19 I Answer Date Start Time 11:48:22 Answer Time 8/10/19 I End Date 11:48:22 End Time 8/10/19 11:51:06 I Caller Station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 selected Trunk Group 02-04-16 Selected Circuit 4 selected cos 4 Selected Routing Class 001 selected Route Pattern Selected Facility 5450 call Type LINE TO CONFERENCE 1 Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Caller COs 4 I selected cos I Caller Routing Class 4 I selected Routing class Page 22 EFTA00052033

caller switch /co caller ANI Record Audit conference Audit Access Code code validation 6385 08.09.19 001 selected Route Pattern selected Facility 6303 call Type ONE LINE Call status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 23 EFTA00052034

08.09.19 CDR ...? DISP /AFT 08-09-19 / CALLER- 6385 STATION-6385 --- CDR Data --- RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 8 :4 Start Date Start Time 8/ 9/19 I Answer Date 8:04:25 Answer Time End Date End Time 8/ 9/19 8:04:26 Caller Station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 I 02-04-16 4 4 001 8364 #7 I I Call Type call Status Queue Status Queue Time Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility ONE LINE PICK UP REQUEST NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 8 :37 8/ 9/19 I End Date 8:37:16 End Time Start Date Start Time 8/ 9/19 I Answer Date 8:37:08 I Answer Time 8/ 9/19 8:37:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6385 02-04-16 4 4 001 8620 selected station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 8 :37 Start Date Start Time 8/ 9/19 I Answer Date 8:37:08 I Answer Time 8/ 9/19 I End Date 8:37:16 End Time 8/ 9/19 8:37:38 I caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit 6385 selected Station 02-04-16 Selected circuit 4 Selected COS 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8620 Call Type LINE TO LINE Page 1 6450 04-09-05 11 1 EFTA00052035

Conference Audit Access code code validation 6385 08.09.19 I Call Status IN CONVERSATION I Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account code Authorization code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 10:29 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 10:29:54 Answer Time End Time 10:29:57 Caller Station caller circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 selected Trunk Group selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility 9433 call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: S TIME STAMP: 9 -AUG-2019 11:6 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 11:06:05 I Answer Time I End Time 11:06:06 caller Station Caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 635 I 02-804-16 I 4 4 001 9719 #7 selected Trunk Group selected circuit selected Cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 11:6 I start Date start Time 8/ 9/19 I Answer Date 11:06:13 I Answer Time I End Date I End Time 8/ 9/19 11:06:16 Caller station 6385 I selected Trunk Group Page 2 EFTA00052036

caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 02-04-16 4 4 001 9721 6385 08.09.19 selected Circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue status NULL QUEUE queue Time Dialed Number Account code Authorization Code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 11:33 start Date 8/ 9/19 Answer oate I End Date 8/ 9/19 start Time 11:33:05 I Answer Time I End Time 11:33:08 Caller Station caller circuit caller coS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6385 02-04-16 4 4 001 9950 selected Trunk Group Selected circuit selected COS selected Routing class Selected Route pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:24 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 13:24:30 Answer Time I End Time 13:24:58 Caller station caller circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 817 Selected Station selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE call status RINGING Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code I use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 3 EFTA00052037

RECORD NUMBER: 6385 08.09.19 9 TIME STAMP: 9 -AUG-2019 13:26 Start Date start Time 8/ 9/19 I Answer Date 13:26:16 I Answer Time I End Date End Time 8/ 9/19 13:26:19 caller station caller circuit caller coS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 822 Selected Trunk Group Selected circuit selected COs selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number ACCount Code Authorization Code use cTRL/z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:35 start Date I Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:35:14 I Answer Time 13:3S:31 I End Time 8/ 9/19 13:35:31 caller station caller Circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code Validation 6385 02-04-16 1 1 001 880 9 selected Trunk Group 6 selected Circuit 01-14-23 selected Cos 90 selected Routing class 1 selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 16466432057 Account Code Authorization code 15353 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 13:42 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 13:35:14 I Answer Time 13:35:31 I End Time 13:42:12 caller station Caller circuit caller cDS Caller Routing Class caller Switch ID caller ANI 6385 02-04-16 1 1 001 selected Trunk Group 6 Selected circuit 01-14-23 selected COS 90 selected Routing class 1 selected Route Pattern 23 Selected Facility 8 Record Audit 880 call Type LINE TO TRUNK Conference Audit Call Status IN CONVERSATION Access code 9 Queue status NULL QUEUE Code validation Dialed Number 16466432057 Queue Time Page 4 EFTA00052038

6385 08.09.19 I Account Code I Authorization Code 15353 use CTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 13:48 start Date 8/ 9/19 Start Time 13:48:23 Answer Date 8/ 9/19 End Date I Answer Time 13:48:31 End Time 8/ 9/19 13:48:31 Caller station caller Circuit Caller cos Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6385 I selected station 02-04-16 I selected Circuit 4 I selected cos 4 I Selected Routing Class 001 I Selected Route Pattern I Selected Facility 982 I call Type LINE TO LINE I Call Status ANSWER Queue Status Queue NULL QUEUE Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 13:48 start Date Start Time 8/ 9/19 I Answer Date 13:48:23 I Answer Time 8/ 9/19 I End Date 13:48:31 End Time 8/ 9/19 13:48:48 Caller station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6385 02-04-16 4 4 001 982 selected station selected circuit selected cos Selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:5 start. Date Start Time 8/ 9/19 1 Answer Date 14:05:45 I Answer Time I End Date End Time 8/ 9/19 I 14:05:48 I Caller station caller circuit caller COs Caller Routing Class Caller switch ID caller ANI 6385 02-04-16 4 4 001 selected selected selected selected selected selected Page 5 Trunk Group Circuit cos Routing class Route Pattern Facility EFTA00052039

Record Audit Conference Audit Access code Code Validation 6385 08.09.19 1185 I Call Type I Call Status I Queue Status I Queue Time ONE LINE DIALING NULL QUEUE Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 14:06:19 I Answer Time I End Date End Time 8/ 9/19 14:06:23 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 Selected Trunk Group 02-04-16 selected circuit 4 Selected cos 4 Selected Routing class 001 Selected Route Pattern Selected Facility 1194 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:9 Start Date Start Time 8/ 9/19 I Answer Date 14:09:09 I Answer Time End Date End Time 8/ 9/19 14:09:10 Caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6385 selected Trunk Group 02-04-16 selected circuit 4 Selected coS 4 Selected Routing class 001 selected Route Pattern Selected Facility 1227 call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:9 Start Date Start Time 8/ 9/19 I Answer Date 14:09:39 Answer Time I End Date End Time 8/ 9/19 I 14:09:41 I Page 6 EFTA00052040

Caller Station Caller Circuit caller cos caller Routing Class Caller Switch to Caller ANI Record Audit Conference Audit Access code Code Validation 6385 08.09.19 6385 Selected Trunk Group 02-04-16 Selected Circuit 4 selected cos 4 Selected Routing Class 001 selected Route Pattern Selected Facility 1235 Call Type ONE LINE call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:42 Start Date 8/ 9/19 start Time 14:42:33 I Answer Date I Answer Time I End Date I End Time 8/ 9/19 14:42:36 Caller Station Caller Circuit Caller coS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6385 02-04-16 4 4 001 1570 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 15:53 Start Date Start Time 8/ 9/19 I Answer 15:53:17 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Time 15:53:30 I End Time 15:53:30 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 1961 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 7 EFTA00052041

6385 08.09.19 RECORD NUMBER: 20 TIME STAMP: 9 -AuG-2019 15:53 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End oate 8/ 9/19 I 15:53:17 Answer Time 15:53:30 I End Time 15:53:39 Caller Station Caller circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 1961 Selected station Selected Circuit selected cos Selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 17:27 Start Date 8/ 9/19 I Answer Date Start Time 17:26:59 I Answer Time I End Date End Time 8/ 9/19 17:27:00 caller station Caller Circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6385 selected Trunk Group 02-04-16 selected Circuit 4 Selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 2353 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 18:2 Start oate start Time 8/ 9/19 I Answer oate 18:02:01 I Answer Time I End oate End Time 8/ 9/19 18:02:02 Caller station caller circuit caller cos caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 2512 #7 selected Trunk Group selected circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE call status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Page 8 EFTA00052042

6385 08.09.19 Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 18:2 start oate 8/ 9/19 Answer Date End oate 8/ 9/19 Start Time 18:02:18 1 Answer Time End Time 18:02:20 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6385 02-04-16 4 4 001 2513 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code I use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 18:59 Start bate 8/ 9/19 I Answer Date [ End Date 8/ 9/19 Start Time 18:59:31 I Answer Time End Time 18:59:32 caller Station. Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 2705 #7 Selected Trunk Group selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:0 Start Date Start Time 8/ 9/19 I Answer Date 19:00:23 I Answer Time End Date End Time 8/ 9/19 19:00:26 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID 6385 Selected Trunk Group 02-04-16 selected circuit 4 Selected COS 4 selected Routing Class 001 selected Route Pattern Page 9 EFTA00052043

6385 08.09.19 I conference Audit Caller ANT selected Facility Record Audit 2707 call Type ONE LINE Call Status DIALING I Access code Code validation Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:35 Start Oate 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 19:35:17 I Answer Time End Time 19:35:22 Caller Station caller circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 2803 selected Trunk Group selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6225 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 19:35 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 19:35:22 Answer Time End Time 19:35:27 caller station caller circuit caller Cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 2805 selected Trunk Group selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE Call status Busy Queue status NULL QUEUE Queue Time Dialed Number 6225 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 20:35 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 20:34:57 Answer Time 20:35:16 End Time 20:35:16 Page 10 I EFTA00052044

6385 08.09.19 caller station caller Circuit caller cos caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6385 02-04-16 1 1 001 selected Trunk Group selected Circuit selected cos Selected Routing class selected Route Pattern 23 selected Facility 8 2935 call Type LINE TO TRUNK call status ANSWER Queue status NULL QUEUE Queue Time 9 6 01-14-21 90 1 Dialed Number 13476055131 Account code Authorization code 15353 ose.cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 20:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:34:57 I Answer Time 20:35:16 I End Time 20:36:13 caller Station Caller Circuit caller Cos caller Routing class caller Switch ID Caller AN/ Record Audit Conference Audit Access code code validation 6385 selected Trunk Group 02-04-16 selected circuit 1 selected cos 1 Selected Routing class 1 001 selected Route Pattern 23 Selected Facility 8 2935 call Type LINE TO TRUNK call Status IN CONVERSATION 9 Queue Status NULL QUEUE Queue Time 6 01-14-21 90 Dialed Number 13476055131 Account Code Authorization code 15353 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 20:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:36:13 Answer Time 20:36:19 I End Time 20:36:19 Caller station caller Circuit caller cos caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code Code validation 6385 02-04-16 4 4 001 2939 selected station selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL./Q to CONTINUE Page 11 EFTA00052045

6385 08.09.19 RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 20:37 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 20:36:13 I Answer Time 20:36:19 I End Time 20:37:19 Caller station Caller circuit caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6385 02-04-16 4 4 001 2939 1 Selected station selected Circuit selected COS selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 21:8 start Date Start Time 8/ 9/19 I Answer Date 21:08:32 I Answer Time End Date End Time 8/ 9/19 21:08:33 Caller station Caller circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6385 02-04-16 4 4 001 2986 #7 Selected Trunk Group Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 33 TIME STAMP: 10-AUG-2019 5 :9 Start Date Start Time 8/10/19 I Answer Date 5:09:16 I Answer Time 8/10/19 I End Date 5:09:42 I End Time 8/10/19 5:09:42 caller station Caller Circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6385 02-04-16 4 4 001 3660 Selected Station selected circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Page 12 6313 04-08-03 11 1 EFTA00052046

6385 08.09.19 Dialed Number 6468 . Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 34 TIME STAMP: 10-AUG-2019 5 :9 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 5:09:16 Answer Time 5:09:42 I End Time 5:09:52 Caller station caller Circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access. Code code validation 6385 02-04-16 4 4 001 3660 selected Station selected Circuit Selected cos selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 9 :23 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 9:23:41 I Answer Time 9:23:45 End Time 9:23:45 caller station caller Circuit caller cos caller Routing class caller Switch ID Caller ANT Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 4688 Selected station selected circuit selected cos selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 9 :24 Start Date start Time caller station Caller circuit Caller cos Caller Routing Class 8/10/19 I Answer Date 9:23:41 Answer Time 6385 02-04-16 4 4 8/10/19 I End Date 9:23:45 End Time selected station selected circuit Selected cos selected Routing Page 13 8/10/19 9:24:11 6404 03-14-02 11 Class 1 EFTA00052047

Caller Switch ID Caller ANI 001 6385 08.09.19 Selected Route Pattern Selected Facility Record Audit 4688 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6404 Call Status Queue Status Queue Time IN CONVERSATION NULL QUEUE Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 10:1 Start Date Start Time 8/10/19 I Answer Date 10:00:52 I Answer Time 8/10/19 I End Date 8/10/19 10:01:00 I End Time 10:01:00 caller station 6385 selected Station 6314 caller Circuit I Selected Circuit 04-09-03 Caller COS caller Routing class 402-04-16 4 Selected cos 11 Selected Routing class 1 caller switch ID 001 selected Route Pattern Caller ANI Record Audit 5072 Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code Validation Dialed Number 6313 Call Status ANSWER Queue Status NULL QUEUE Queue Time Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 10:1 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 10:00:52 Answer Time 10:01:00 End Time 10:01:18 caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 4 4 001 5072 Selected Station 6314 selected Circuit 04-09-03 Selected cos 11 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 10:1 I Start Date 8/10/19 I Answer Date 8/10/19 I End Date Page 14 8/10/19 EFTA00052048

Start Time 6385 08.09.19 10:01:18 I Answer Time 10:01:29 I End Time 10:01:29 caller station caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 Selected station 02-04-16 Selected circuit 4 Selected cos 4 selected Routing class 001 Selected Route Pattern selected Facility 5072 Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 10:2 Start Date Start Time 8/10/19 I Answer Date 10:01:18 Answer Time 8/10/19 I End Date 10:01:29 End Time 8/10/19 I 10:02:35 I caller Station Caller circuit caller COS Caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 5072 Selected station 6449 selected circuit 04-08-05 Selected cos 11 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 10-AUG-2019 10:2 Start oate 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 10:02:35 Answer Time 10:02:53 I End Time 10:02:53 Caller Station Caller circuit Caller COs caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6385 02-04-16 1 1 001 5072 9 selected Trunk Group selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility call Type LINE TO Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 16464002919 Account Code Authorization code 15353 6 01-14-23 90 1 23 8 TRUNK Page 15 EFTA00052049

6385 08.09.19 Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 10:2 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 10:02:35 I Answer Time 10:02:53 I End Time 10:02:55 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6385 02-04-16 4 4 001 5072 9 selected Trunk Group 6 Selected circuit 01-14-23 Selected cos 90 Selected Routing class 1 selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status CONVERSATION BEFORE NOLO Queue Status NULL QUEUE Queue Time Dialed Number 16464002919 Account Code Authorization Code 15353 Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 10:3 Start Date Start Time 8/10/19 I Answer Date 10:02:55 I Answer Time End End Date 8/10/19 Time 10:03:01 Caller station caller Circuit caller COS caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6385 02-04-16 4 4 001 5072 A-F- selected Trunk Group Selected Circuit Selected cos Selected Routing Class selected Route Pattern selected Facility 8 call Type ONE LINE call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number 3616 Account Code Authorization code 12535 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 10:3 Start Date 8/10/19 I Answer Date End Date 8/10/19 start Time 10:03:02 I Answer Time End Time 10:03:05 Caller Station Caller circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code 6385 02-04-16 4 4 001 5072 selected Trunk Group selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status RECONNECT REQUEST Queue Status NULL QUEUE Page 16 EFTA00052050

Code validation 6385 08.09.19 I Queue Time Dialed Number *121 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date start Time RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 10:3 8/10/19 I Answer Date 10:03:06 I Answer Time 8/10/19 I End Date 10:03:40 I End Time 8/10/19 10:03:40 caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 1 1 001 5072 9 Selected Trunk Group selected circuit Selected COS Selected Routing Class selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time 6 01-14-22 90 1 Dialed Number 16464002919 Account code Authorization Code 15353 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 10:4 start Date 8/10/19 Start Time 10:03:06 I Answer Date Answer Time 8/10/19 I End Date 8/10/19 10:03:40 I End Time 10:04:05 Caller station Caller Circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code Validation 6385 02-04-16 1 1 001 5072 9 selected selected selected selected selected Selected Trunk Group Circuit COS Routing Class Route Pattern 23 Facility 8 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6 01-14-22 90 1 Dialed Number 16464002919 Account Code Authorization Code 15353 Use CTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 10:4 I start Date 8/10/19 I Answer Date 8/10/19 I End Date I Start Time 10:04:05 Answer Time 10:03:40 End Time I Caller station I Caller Circuit I Caller COS 6385 Selected Trunk Group 02-04-16 Selected Circuit 1 selected cos Page 17 8/10/19 10:04:05 EFTA00052051

caller Routing Class caller switch /D caller ANI Record Audit Conference Audit Access Code code validation 6385 08.09.19 1 Selected Routing class 001 selected Route Pattern 23 Selected Facility 8 5072 call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 10:31 Start Date start Time. 8/10/19 I Answer Date 10:31:24 I Answer Time 8/10/19 I End Date 10:31:32 I End Time 8/10/19 10:31:32 caller Station caller Circuit Caller cos caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 02-04-16 6385 4 4 001 5348 selected Station selected circuit selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 10:31 start Date start Time 8/10/19 I Answer Date 10:31:24 I Answer Time 8/10/19 I End Date 8/10/19 10:31:32 I End Time 10:31:33 caller station caller circuit caller cos caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 638S 02-04-16 4 4 001 Selected station Selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility 5348 I Call Type LINE TO LINE call status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time 6426 07-04-08 4 4 Dialed Number 6426 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 10-AUG-2019 10:58 Page 18 EFTA00052052

Start Date Start Time 6385 08.09.19 8/10/19 I Answer Date 10:58:18 I Answer Time I End Date 8/10/19 End Time 10:58:20 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 02-04-16 4 4 001 5517 selected Trunk Group selected circuit selected cos Selected Routing Class selected Route Pattern selected Facility call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number 3 Account code Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 10-AUG-2019 10:58 start Date start Time 8/10/19 I Answer Date 10:58:20 I Answer Time 8/10/19 I End Date 10:58:28 End Time 8/10/19 10:58:28 Caller station Caller Circuit caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 02-04-16 I 4 4 001 5518 Selected station selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code UseCTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 10:58 Start Date start Time 8/10/19 I Answer Date 10:58:20 I Answer Time 8/10/19 I End Date 8/10/19 10:58:28 End Time 10:58:43 caller station Caller circuit caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6385 Selected Station 02-04-16 selected circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 5518 call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Page 19 EFTA00052053

6385 08.09.19 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 11:11 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 11:10:56 Answer Time I End Time 11:11:07 Caller Station Caller circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6385 Selected Trunk Group 02-04-16 Selected Circuit 4 selected COS 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 5593 Call Type ONE LINE call Status BARGE REQUEST Queue status NULL QUEUE Queue Time Dialed Number 004 Account Code Authorization Code Use CTRL/2 tO CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 11:11 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 11:11:07 L Answer Time 11:11:07 I End Time 8/10/19 11:11:07 caller station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6385 02-04-16 4 4 001 5593 2 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO CONFERENCE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 10-AUG-2019 11:11 Start oate Start Time 8/10/19 I Answer Date 11:11:07 I Answer Time 8/10/19 I End Date 8/10/19 11:11:07 End Time 11:11:09 Caller station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6385 02-04-16 4 4 001 5593 2 Selected Trunk Group Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO CONFERENCE Call Status IN CONVERSATION Page 20 EFTA00052054

Access code Code validation 6385 08.09.19 I Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 11:11 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 11:11:09 Answer Time I End Time 11:11:13 Caller Station caller circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6365 selected Trunk Group 02-04-16 selected circuit 4 selected COS 4 selected Routing class 001 Selected Route Pattern Selected Facility 5595 call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code AuthorizationCode use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 11:11 Start Date 8/10/19 I Answer Date End Date 8/10/19 Start Time 11:11:32 I Answer Time I End Time 11:11:37 Caller Station Caller circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 02-04-16 4 4 001 5602 Selected Trunk Group selected circuit Selected cos selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 11:48 start Date Start Time 8/10/19 I Answer Date 11:48:20 I Answer Time I End Date I End Time 8/10/19 11:48:22 Caller Station Caller circuit 6385 I Selected Trunk Group 02-04-16 I selected circuit Page 21 EFTA00052055

Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 08.09.19 4 I selected cos 4 I selected Routing Class 001 I selected Route Pattern I Selected Facility 5902 I Call Type ONE LINE I Call Status BARGE REQUEST Queue status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 11:48 Start Date 8/10/19 I Answer Date start Time 11:48:22 I Answer Time Caller station 6385 Caller Circuit 02-04-16 caller COs 4 Caller Routing Class 4 caller switch ID 001 Caller ANI Record Audit 5450 conference Audit 1 Access Code Code validation 8/10/19 I End Date 8/10/19 11:48:22 I End Time 11:48:22 Selected Trunk Group selected circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type LINE TO CONFERENCE Call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 10-AUG-2019 11:51 start Date 8/10/19 I Answer Date Start Time 11:48:22 Answer Time 8/10/19 I End Date 11:48:22 End Time 8/10/19 11:51:06 I Caller Station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6385 selected Trunk Group 02-04-16 Selected Circuit 4 selected cos 4 Selected Routing Class 001 selected Route Pattern Selected Facility 5450 call Type LINE TO CONFERENCE 1 Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Caller COs 4 I selected cos I Caller Routing Class 4 I selected Routing class Page 22 EFTA00052056

caller switch /co caller ANI Record Audit conference Audit Access Code code validation 6385 08.09.19 001 selected Route Pattern selected Facility 6303 call Type ONE LINE Call status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 23 EFTA00052057

6385 TN CDR ...? DISPLAY /AFTER 08-09-19 /SELECTED-STATION=6385 --- CDR Data --- RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:25:42 I Answer Time 13:25:50 1 End Time 8/ 9/19 13:25:50 Caller Station Caller circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6449 I 04-08-05 I 11 1 001 819 Selected station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number Account code Authorization code 6385 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:26 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:25:42 I Answer Time 13:25:50 I End Time 8/ 9/19 13:26:16 Caller Station Caller circuit Caller cos Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code Code Validation 6449 Selected Station 04-08-05 Selected Circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 819 call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number 6385 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-203.9 14:3 start Date Start Time 8/ 9/19 I Answer Date 14:02:36 1 Answer Time I End Date I End Time 8/ 9/19 14:03:07 Caller station Caller Circuit caller cos Caller Routing Class Caller Switch ID caller ANT Record Audit 6416 02-06-14 11 1 001 1141 Selected station Selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE page 1 6385 02-04-16 4 4 EFTA00052058

conference Audit I Access Code I Code Validation 1 Dialed Number 6385 Account Code I Authorization Code 6385 IN Call Status RINGING Queue status NULL QUEUE I Queue Time Use CTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 14:5 Start Date Start Time 8/ 9/19 I Answer Date 14:05:27 1 Answer Time 8/ 9/19 I End Date 14:05:35 End Time 8/ 9/19 14:05:35 Caller Station Caller Circuit Caller cos Caller Routing class 1 Caller Switch ID 001 caller ANI Record Audit Conference Audit Access Code Code validation 6416 02-06-14 11 1180 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number • 6385 Account code Authorization code Use.CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: S TIME STAMP: 9 -AUG-2019 14:5 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 End Date I 14:05:27 Answer Time 14:05:35 I End Time 8/ 9/19 14:05:45 caller Station Caller circuit Caller COs Caller Routing class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6416 02-06-14 11 1 1180 Selected station selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status /N CONVERSATION Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number 6385 Account Code Authorization Code Use CTRL/Z to CANCEL; cIRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER:. 6 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 14:06:09 I Answer Time 8/ 9/19 End Date I 14:06:23 End Time 8/ 9/19 14:06:23 caller station 6487 I selected Station 6385 Page 2 EFTA00052059

Caller Circuit caller cos Caller Routing Class caller Switch ID 001 caller ANI Record Audit conference Audit Access Code code validation 04-12-07 11 1 1191 6385 IN Selected circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Cali Status ANSWER Queue Status NULL QUEUE Queue Time 02-04-16 4 4 Dialed Number 6317 Account Code Authorization Code • Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 14:7 Start Date Start Time 8/ 9/19 I Answer Date 14:06:09 I Answer Time 8/ 9/19 I End Date 8/ 9/19 14:06:23 I End Time 14:07:30 Caller station caller Circuit caller Cos caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6487 04-12-07 11 1 001 1191 call Type call status Queue Status Queue Time selected station Selected circuit selected cos selected Routing Class selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6385 02-04-16 4 4 Dialed Number 6317 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE 1 RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 14:9 Start Date Start Time 8/ 9/19 I Answer oate 8/ 9/19 I End Date 14:08:51 I Answer Time 14:09:10 I End Time Caller station 6326 Caller Circuit 04-12-01 caller Cos 14 Caller Routing class 4 caller Switch ID 001 Caller ANI Record Audit conference Audit 1221 Access code code validation 8 Dialed Number 6317 Account code Authorization code 8/ 9/19 14:09:10 selected station selected circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status CAMPON QUEUE Queue Time 0: 0: 6 6385 02-04-16 4 4 use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 3 EFTA00052060

6385 IN RECORD 'AMBER: 9 TIME STAMP: 9 -AUG-2019 14:9 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 14:08:51 I Answer Time 14:09:10 I End Time 14:09:39 caller station 6326 Caller Circuit 04-12-01 Caller cos 14 Caller Routing Class 4 caller switch ID 001 Caller ANI Record Audit 1221 Conference Audit Access Code 8 Code Validation Dialed Number 6317 Account code Authorization code Selected Station Selected circuit selected COS selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status CAMPON QUEUE Queue Time 0: 0: 6 6385 02-04-16 4 4 use CTRL/Z to CANCEL; cTRL/s to PAUSE and claL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 14:9 Start Date Start Time 8/ 9/19 I Answer Date 14:09:24 I Answer Time 8/ 9/19 I End Date 14:09:41 1 End Time 8/ 9/19 14:09:41 Caller station caller Circuit Caller Cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6376 03-13-06 4 4 001 1232 selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number 6317 Account Code Authorization code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 14:10 start Date Start Time 8/ 9/19 I Answer Date 14:09:24 I Answer Time caller Station 6376 caller circuit 03-13-06 Caller COs 4 Caller Routing Class 4 caller Switch ID caller ANI 001 Record Audit 1232 Conference Audit Access code code validation Dialed Number 6317 8/ 9/19 I End Date 14:09:41 End Time 8/ 9/19 14:10:03 selected Station selected Circuit selected cos Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Page 4 EFTA00052061

6385 IN Account Code I Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 14:14 Start Date 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 14:14:43 I Answer Time 14:14:52 I End Time 14:14:52 Caller Station caller circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6376 Selected Station 03-13-06 selected circuit 4 selected cos 4 Selected Routing Class 001 selected Route Pattern Selected Facility 1280 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number 6385 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 14:15 start Date Start Time 8/ 9/19 I Answer Date 14:14:43 I Answer Time 8/ 9/19 1 End Date 14:14:52 I End Time 8/ 9/19 14:15:07 Caller.. Station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6376 03-13-06 4 4 001 '1280 selected Station Selected circuit Selected COS Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6385 02-04-16 4 4 Dialed Number 6385 Account Code Authorization code Use CTRL/2 to CANCEL; CTRLA to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:42 Start Date Start Time 8/ 9/19 I Answer Date 14:41:28 I Answer Time 8/ 9/19 I End Date 14:42:00 End Time 8/ 9/19 14:42:00 Caller Station Caller Circuit Caller Cos Caller Routing Class caller switch ID caller ANI 6326 selected station 04-12-01 Selected Circuit 14 selected Cos 4 selected Routing Class 001 selected Route Pattern selected Facility Page 5 6385 02-04-16 4 4 EFTA00052062