caller switch ID caller ANI Record Audit conference Audit Access code code Validation 6317 IN 001 I selected Route Pattern selected Facility I 2996 call Type LINE TO LINE I call status ANSWER Queue status NULL QUEUE I Queue Time Dialed Number 6317 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 21:12 start. Date Start Time 8/ 9/19 Answer Date I 21:11:50 Answer Time 8/ 9/19 I End Date 21:12:03 End Time 8/ 9/19 21:12:44 caller station Caller Circuit Caller cos caller Routing Class caller switch ID caller ANi Record Audit conference Audit Access code code validation 6449 04-08-05 11 1 001 2996 Selected station 6317 Selected circuit selected cos 1 selected Routing Class 1 selected Route pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code Use'CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 21:47 start Date start Time 8/ 9/19 I Answer Date 21:47:41 I Answer Time 8/ 9/19 f I End Date 21:47:48 End Time 8/ 9/19 21:47:48 caller station caller circuit caller COS caller Routing class caller Switch ID Caller Am Record Audit conference Audit Access Code Code validation 6271 03-13-11 4 4 001 selected station selected Circuit selected cos Selected Routing Class selected Route Pattern selected Facility 3060 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 • 1 Dialed Number 6317 Account code Authorization code Use CTRL/Zyto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 94 TIME STAMP: 9 -AUG-2019 21:48 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date Page 34 1 8/ 9/19 I EFTA00051863

Start Time 6317 IN 21:47:41 I Answer Time 21:47:48 I End Time 21:48:16 Caller Station Caller circuit caller COs Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6271 Selected Station 03-13-11 selected circuit 4 selected COs 1 4 Selected Routing class 1 001 selected Route Pattern Selected Facility 3060 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number . 6317 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:28 Start oate 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 22:28:19 I Answer Time 22:28:30 End Time 22:28:30 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6450 04-09-05 11 1 3120 Selected station selected circuit selected cos. 1 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:28 Start Date 8/ 9/19 Start Time 22:28:19 Answer Date Answer Time 8/ 9/19 I End Date 22:28:30 I End Time 8/ 9/19 22:28:45 caller station caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6450 04-09-05 11 1 001 3120 call Type call status Queue status Queue Time selected station 6317 Selected Circuit 04-01-13 selected COs 1 selected Routing class 1 selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6317 Account Code Authorization Code page 35 EFTA00051864

6317 IN use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 9 -AUG-2019 22:29 start Date Start Time 8/ 9/19 22:29:05 Answer Date Answer Time 8/ 9/19 I End Date 22:29:13 End Time 8/ 9/19 22:29:13 Caller station caller Circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3123 Selected station selected circuit Selected COS 1 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/CI to CONTINUE RECORD NUMBER: 98 TIME STAMP: 9 -AUG-2019 22:30 . Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date 22:29:05 I Answer Time 22:29:13 I End Time 8/ 9/19 22:30:01 Caller Station Caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 11 1 001 3123 Selected Station 6317 Selected circuit selected COS 1 Selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 9 -AUG-2019 22:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 22:36:21 Answer Time 22:36:42 End Time 22:36:42 Caller station Caller Circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code 6381 04-01-01 4 4 001 3136 Selected Station selected circuit Selected Cos 1 selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Page 36 6317 04-01-13 EFTA00051865

6317 IN code validation I Queue Time Dialed Number 6317 Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 9 -AUG-2019 22:37 Start Date Start Time. 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 22:36:21 Answer Time 22:36:42 I End Time 22:37:14 caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6381 04-01-01 4 4 001 3136 Selected Station 6317 Selected circuit 04-01-13 selected cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 10-AUG-2019 0 :21 Start Date start Time 8/10/19 I Answer Date 0:21:11 I Answer Time 8/10/19 I End Date 8/10/19 0:21:15 I End Time 0:21:15 caller Station Caller Circuit Caller coS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code code Validation 6313 04-08-03 I 11 1 001 3263 selected Station selected circuit selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q t0 CONTINUE . . RECORD NUMBER: 102 TIME STAMP: 10-AUG-2019 0 :21 Start Date 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 Start Time 0:21:11 I Answer Time 0:21:15 End Time. 0:21:36 Caller Station 6313 I Selected Station 6317 caller circuit 04-08-03 Selected Circuit I 04-01-13 Caller COS 11 Selected coS 1 Page 37 EFTA00051866

Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6317 IN 1 I selected Routing Class 1 001 1 I selected ROUte Pattern selected Facility 3263 I Call Type LINE TO LINE Call Status IN CONVERSATION Queue StatUS NULL QUEUE Queue Time Dialed Number 6317 Account code • Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 10-AUG-2019 0 :26 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 0:26:01 I Answer Time 0:26:07 1 End Time 0:26:07 caller station caller Circuit Caller cos caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6381 selected Station 04-01-01 Selected circuit 4 selected cos 1 4 selected Routing class 1 001 selected Route Pattern selected Facility 3274 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 10-AUG-2019 0 :26 Start Date Start Time 8/10/19 I Answer Date 0:26:01 I Answer Time 8/10/19 I End Date 8/10/19 0:26:07 I End Time 0:26:16 caller station caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6381 selected Station 6317 04-01-01 selected circuit 04-01-13 4 selected cos 1 4 selected Routing class 1 001 Selected Route Pattern Selected Facility 3274 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 105 TIME STAMP: 11-AUG-2019 0 :47 Page 38 EFTA00051867

6317 IN Start Date 8/11/19 I Answer Date I End Date 8/11/19 start Time 0:46t56 Answer Time I End Time 0:47:20 caller station caller Circuit Caller cos Caller Routing class caller switch to caller ANI Record Audit Conference Audit Access code code Validation 6426 02-04-08 4 4 001 8867 selected station selected circuit selected cos 1 selected Routing class 1 selected Route Pattern selected Facility call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code I Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 • TIME STAMP: 11-AUG-2019 1 :8 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 1:08:02 Answer Time 1:08:06 End TiMe 8/11/19 1:08:06 caller station Caller circuit Caller COs Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6350 selected Station 04-01-02 selected circuit 4 selected Cos 1 4 Selected Routing class 1 001 selected Route Pattern Selected Facility 8897 call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 1 :9 start Date 8/11/19 I Answer Date Start Time 1:08:02 I Answer Time 8/11/19 I End Date 8/11/19 1:08:06 I End Time 1:09:00 Caller Station Caller circuit caller Cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Atcess Code code validation 6350 04-01-02 4 4 001 8897 Selected station 6317 selected circuit 04-01-13 Selected cos 1 selected Routing class 1 selected Route pattern selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Page 39 EFTA00051868

6317 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 1 :10 Start Date start Time 8/11/19 I Answer Date 1:10:07 Answer Time 8/11/19 I End Date 1:10:11 End Time 8/11/19 1:10:11 caller Station caller Circuit Caller COS Caller Routing Class 1 caller Switch ID 001 caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 8902 Selected station selected circuit selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 1 :10 start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 1:10:07 Answer Time 1:10:11 End Time 1:10:39 Caller Station caller Circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 selected station 6317 04-09-04 Selected Circuit 11 selected cos 1 1 selected Routing class 1 001 selected Route Pattern Selected Facility 8902 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 2 :45 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 start Time. 2:45:49 I Answer Time 2:45:54 End Time 2:45:54 caller station caller circuit caller COS Caller Routing class caller switch ID caller ANI Record Audit Conference Audit 6350 Selected station 6317 04-01-02 selected Circuit 04-01-13 4 Selected cos 1 4 selected Routing Class 1 001 selected Route Pattern selected Facility 8956 Call Type LINE TO LINE call Status ANSWER Page 40 EFTA00051869

Access Code Code Validation 6317 IN Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code 1 Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 2 :46 Start Date' Start Time' 8/11/19 I Answer Date 2:45:49 I Answer Time 8/11/19 I End Date 8/11/19 2:45:54 I End Time 2:46:08 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6350 Selected Station 6317 04-01-02 Selected Circuit 4 Selected cos 1 4 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 8956 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 5 :10 start Date 8/11/19 Start Time 5:10:12 I Answer Date I Answer Time I End oate 8/11/19 I End Time 5:10:28 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6326 04-12-01 14 4 001 9036 Selected Station Selected Circuit selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 6 :16 Start Date Start Time 8/11/19 I 6:16:52 I Answer Date 8/11/19 I End Date Answer Time 6:16:58 I End Time 8/11/19 6:16:58 Caller Station Caller Circuit 6313 I Selected Station 04-08-03 I Selected Circuit Page 41 6317 04-01-13 • EFTA00051870

caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 11 1 001 9154 6317 IN selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 6 :17 Start Date start Time 8/11/19 I Answer Date 6:16:52 Answer Time 8/11/19 I End Date 8/11/19 6:16:58 I End Time 6:17:52 Caller Station caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference. Audit Access Code Code validation 6313 Selected station 6317 04-08-03 selected Circuit 11 selected cos 1 1 selected Routing class 1 001 selected Route Pattern selected Facility 9154 Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to'CONTINUE RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 6 :32 Start Date Start Time 8/11/19 I Answer Date 6:31:58 Answer Time I End Date 8/11/19 End Time 6:32:16 Caller station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code Code validation 6426 Selected Station 6317 02-04-08 selected circuit 04-01-13 4 • selected COS 1 4 Selected Routing Class 1 001 Selected Route Pattern selected Facility 9192 Call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 6 :46 Page 42 EFTA00051871

6317 IN start Date Start Time 8/11/19 I Answer Date 6:46:07 I Answer Time 8/11/19 I End Date 8/11/19 6:46:21 I End Time 6:46:21 caller Trunk Group caller Circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 5 selected Station 01-12-01 Selected circuit 107 selected COS 1 1 Selected Routing Class 1 selected Route Pattern 6523 selected Facility 9244 Call Type TRUNK TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Page 43 EFTA00051872

6317 IN 6317 INCALL RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:28 Start Date start Time Caller cos caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code Code validation 8/ 9/19 I Answer Date 8/ 9/19 I End Date 11 1 001 838 selected cos 1 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 8/ 9/19 Dialed Number 6317 Account Code Authorization Code. use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:28 Start Date Start Time 8/ 9/19 I Answer Date 13:28:31 Answer Time 8/ 9/19 I End Date 13:28:36 End Time 8/ 9/19 13:28:47 Caller station caller Circuit Caller coS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6468 I Selected Station 6317 04-09-04 Selected circuit 04-01-13 11 I Selected cos 1 1 I Selected Routing class 1 001 i selected Route Pattern Selected Facility I 838 call Type LINE TO LINE I call status IN CONVERSATION Queue Status NULL QUEUE I Queue Time Dialed Number 6317 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:31 Start Date Start Time 8/ 9/19 13:30:56 I Answer Date I Answer Time 8/ 9/19 [ End Date 13:31:01 I End Time 8/ 9/19 13:31:01 I caller Station caller Circuit caller cos Caller Routing class caller Switch ID 001 caller ANI Record Audit 848 Conference Audit Access Code code validation 6450 04-09-05 11 1 selected station 6317 selected Circuit 04-01-13 selected COS . 1 Selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number ' 6317 Pagel EFTA00051873

6317 IN Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:31 start Date Start Time 8/ 9/19 1 Answer Date 13:30:58 I Answer Time 8/ 9/19 End Date I 13:31:01 End Time 8/ 9/19 13:31:39 caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6450 selected station 04-09-05 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 848 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 1 Dialed Number 6317 Account Code Authorization Code 'Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:42 Start Date Start Time 8/ 9/19 13:42:4S Answer Date Answer Time I End Date End Time 8/ 9/19 13:42:48 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6376 Selected Station 03-13-06 Selected circuit 4 selected cos 1 4 selected Routing Class 1 001 Selected Route Pattern selected Facility 936 Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRLiZ to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE 1 RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 13:57 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:57:34 Answer Time 13:57:38 I End Time 13:57:38 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT 6229 03-13-13 4 4 001 Selected Selected selected Selected selected Selected Page 2 station Circuit COS Routing Class Route Pattern Facility 6317 04-01-13 1 1 EFTA00051874

Record Audit Conference Audit Access code Code validation 6317 IN 1072 I call Type Call Status Queue Status I Queue Time LINE TO LINE ANSWER NULL QUEUE Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:57 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:57:34 I Answer Time 13:57:38 I End Time 8/ 9/19. 13:57:51 caller Station Caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6229 I selected station 6317 03-13-13 I selected circuit 4 I selected cos 1 4 I Selected Routing class 1 001 selected Route Pattern selected Facility 1072 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 14:9 start Date 8/ 9/19 I Answer Date End oate 8/ 9/19 Start Time 14:08:33 I Answer Time I End Time 14:09:02 Caller station caller circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code Validation 6376 selected station 6317 03-13-06 selected Circuit 4 Selected cos 1 4 Selected Routing class 1 001 selected Route Pattern Selected Facility 1214 call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 14:13 I start Date 8/ 9/19 Answer Date I I Start Time 14:13:10 Answer Time 8/ 9/19 I End Date 14:13:32 End Time 8/ 9/19 14:13:32 Page 3 EFTA00051875

caller Station Caller circuit Caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001 1258 6317 IN selected station selected Circuit selected cos selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 14:13 start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:13:10 I Answer Time 14:13:32 I End Time 14:13:49 Caller station caller circuit Caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6450 selected Station 04-09-05 Selected circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 1258 call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 1 Dialed Number 6317 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 14:13 Start Date start Time '8/ 9/19 I Answer Date 14:13:55 Answer Time 8/ 9/19 I End Date 14:13:59 End Time 8/ 9/19. 14:13:59 Caller station caller circuit caller COs caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6219 Selected station 6317 03-08-05 Selected Circuit 11 Selected cos 1 1 selected Routing class 1 001 selected Route Pattern Selected Facility 1268 call C St all Type LINE TO LINE atus ANSWER Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization code use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE Page 4 EFTA00051876

6317 IN RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 14:14 start Date Start Time 8/ 9/19 I Answer Date 14:13:55 I Answer Time 8/ 9/19 I End Date 14:13:59 End Time 8/ 9/19 14:14:06 Caller station Caller Circuit caller Cos Caller Routing Class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access code Code Validation 6219 03-08-05 11 1 1268 Selected station 6317 Selected Circuit 04-01-13 Selected cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 14:16 Start Date Start Time 8/ 9/19 I Answer Date 14:16:22 I Answer Time 8/ 9/19 I End Date 14:16:34 I End Time 8/ 9/19 14:16:34 caller Station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6450 Selected Station 04-09-05 Selected circuit 11 Selected Cos 1 1 selected Routing Class 1 001 Selected Route Pattern Selected Facility 1309 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:16 Start Date Start Time 8/ 9/19 I Answer Date 14:16:22 I Answer Time 8/ 9/19 I End Date 14:16:34 End Time 8/ 9/19 14:16:45 caller Station Caller circuit Caller COS caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6450 Selected Station 6317 04-09-05 selected circuit 11 Selected Cos 1 1 Selected Routing class 1 001 selected Route Pattern Selected Facility 1309 call Type LINE TO LINE Call Status IN coNvERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Page 5 EFTA00051877

6317 IN I Dialed.Number 6317 I Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 14:18 Start Date Start Time 8/ 9/19 14:18:17 Answer Date Answer Time 8/ 9/19 I End Date 14:18:29 I End Time 8/ 9/19 14:18:29 caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6326 04-12-01 14 4 001 1330 Selected Station 6317 selected circuit 04-01-13 selected cOS 1 selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:18 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 14:18:17 I Answer Time 14:18:29 I End Time 14:18:30 caller Station Caller Circuit Caller Cos caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code Validation 6326 04-12-01 14 4 001 1330 Selected Station 6317 selected Circuit Selected cos 1 Selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Adcount Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:23 Start Date Start Time 8/ 9/19 I Answer Date 14:22:20 I Answer Time 8/ 9/19 I End Date 14:23:20 End Time 8/ 9/19 14:23:20 caller Trunk Group 5 I Selected Station 6317 Caller circuit 01-12-01 Selected circuit 04-01-13 Caller cos 107 I Selected COS 1 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID I Selected Route Pattern Page 6 EFTA00051878

caller ANI Record Audit Conference Audit Access code code validation 1399 6317 IN Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed. Number 6317 Account Code Authorization code Use CTRUZ to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:23 Start Date Start Time 8/ 9/19 14:22:20 Answer Date Answer Time 8/ 9/19 I End Date 14:23:20 End Time 8/ 9/19 14:23:43 Caller Trunk Group Caller Circuit Caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 5 01-12-01 107 1 1399 Selected Station 6317 selected circuit Selected COS 1 Selected Routing class 1 selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use cTRL/Z.to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 14:40 Start Date Start Time 8/ 9/19 I Answer Date 14:39:52 Answer Time End Date End Time 8/ 9/19 14:40:08 Caller Station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI. Record Audit Conference Audit Access Code Code validation 6449 Selected Station 04-08-05 selected Circuit 11 Selected cos 1 1 selected Routing Class 1 001 selected Route Pattern Selected Facility 1552 Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 14:41 Start Date 8/ 9/19 Start Time 14:41:04 Answer Date 8/ 9/19 I End Date 8/ 9/19 I I Answer Time 14:41:07 I End Time 14:41:07 I Page 7 EFTA00051879

6317 IN caller Station caller circuit caller cos caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6449 04-08-05 11 1 001 1563 selected station selected Circuit selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 14:41 Start Date 8/ 9/19. Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 14:41:04 I Answer Time 14:41:07 I End Time 14:41:51 caller Station caller circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6449 04-08-05 11 1 001 1563 selected Station selected circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 1 Dialed Number 6317 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 14:42 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 14:42:35 I Answer Time 14:42:49 I End Time 8/ 9/19 14:42:49 Caller Station caller Circuit caller cos caller Routing class caller switch Io Caller ANT Record Audit conference Audit Access code Code validation 6326 04-12-01 14 4 001 1571 selected station selected circuit selected cos 1 Selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code 6317 04-01-13 use CTRL/Z to CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 8 EFTA00051880

6317 IN RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 14:43 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:42:35 I Answer Time 14:42:49 I End Time 8/ 9/19 14:43:31 caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANi Record Audit Conference Audit Access Code Code Validation 6326 6317 14 Selected cos 04-01-13 1 04-12-01 4 Selected Routing class 1 001 Selected Route Pattern 1571 Selected Facility Call Type LINE TO LINE IN CONVERSATION NULL QUEUE Selected station selected circuit Call Status Queue Status Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24' TIME STAMP: 9 -AUG-2019 14:43 Start Date start Time 8/ 9/19 I Answer Date 14:43:29 I Answer Time I End Date End Time 8/ 9/19 14:43:53 Caller station Caller Circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6449 Selected Station 6317 04-08-OS selected circuit 11 Selected cos 1 1 selected Routing class 1 001 Selected Route Pattern Selected Facility 1576 call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 14:48 Start Date Start Time 8/ 9/19 I Answer Date 14:48:44 I Answer Time 8/ 9/19 End Date 14:48:57 I End Time 8/ 9/19 14:48:57 Caller Station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller AN/. Record Audit Conference Audit Access code Code Validation 6449 04-08-05 11 1 001 1623 Selected station 6317 Selected Circuit 04-01-13 selected cos 1 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Page 9 EFTA00051881

6317 IN I Dialed Number 6317 I Account Code I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 14:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:48:44 I Answer Time 14:48:57 I End Time 14:49:17 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6449 04-08-05 11 001 1623 selected Station 6317 selected Circuit Selected cos 1 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 14:56 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date I 14:56:30 Answer Time 14:56:51 I End Time 8/ 9/19 14:56:51 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6450 selected Station 6317 04-09-05 selected Circuit 11 Selected cos 1 1 selected Routing Class 1 001 selected Route Pattern Selected Facility 1692 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 14:57 Start Date Start Time 8/ 9/19 I Answer Date 14:56:30 I Answer Time 8/ 9/19 I End Date 14:56:51 [ End Time 8/ 9/19 14:57:31 Caller Station caller circuit Caller COS caller Routing Class 6450 selected station 04-09-05 Selected Circuit 11 I Selected COS 1 selected Routing Class Page 10 6317 04-01-13 1 1 EFTA00051882

caller Switch ID Caller AN/ Record Audit conference Audit Access code code validation 001. 1692 6317 IN selected Route Pattern selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 15:18 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:18:08 I Answer Time 15:18:15 I End Time 8/ 9/19 15:18:15 caller Station caller circuit Caller COS caller Routing class caller switch ID caller AN/ Record Audit conference Audit Access Code ' code validation 6326 04-12-01 14 4 001 1800 Selected station selected circuit Selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code use'cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 15:18 Start Date start Time 8/ 9/19 I Answer Date 15:18:08 Answer Time 8/ 9/19 I End Date 15:18:15 End Time 8/ 9/19 15:18:45 caller Station Caller circuit caller coS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6326 04-12-01 14 4 001 1800 selected Station 6317 selected circuit selected cos 1 Selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: I Start oate 31 TIME STAMP: 9 -AUG-2019 15:33 8/ 9/19 I Answer Date 8/ 9/19 I End Date Page 11 8/ 9/19 EFTA00051883

6317 IN Start Time 15:33:30 I Answer Time 15:33:34 I End Time 15:33:34 caller station caller Circuit Caller cos caller Routing class 1 Caller switch ID 001 caller ANI Record Audit Conference Audit Access code Code validation 6450 04-09-05 11 1881 selected Station selected circuit Selected COS 1 Selected Routing Class 1 selected Route Pattern selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 15:35 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 15:33:30 I Answer Time 15:33:34 I End Time 15:35:49 caller station caller circuit caller cos caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6450 04-09-05 11 1 001 1881 Selected station 6317 selected circuit selected cos 1 Selected Routing class 1 Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE call Type call Status Queue Status Queue Time 04-01-13 • Dialed Number 6317 Account code Authorization code use CTRL/z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 15:39 start Date 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 15:39:16 Answer Time 15:39:22 I End Time 15:39:22 caller Station Caller Circuit caller cos caller Routing class caller switch ID Caller ANT Record Audit Conference Audit Access code code validation 6449 selected station 04-08-05 Selected circuit 11 selected cos 1 1 selected Routing class 1 001 selected Route Pattern selected Facility 1900 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Page 12 EFTA00051884

6317 IN Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 15:40 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 15:39:16 Answer Time 15:39:22 I End Time 15:40:24 caller station caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6449 Selected station 6317 04-08-05 selected circuit 04-01-13 11 selected cos 1 1 selected Routing Class 1 001 selected Route Pattern selected Facility 1900 call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 15:55 Start Date start Time 8/ 9/19 I Answer Date 15:55:26 Answer Time 8/ 9/19 I End Date 15:55:29 End Time 8/9/19 15:55:29 caller Station caller circuit caller COS caller Routing Class Caller switch ID 001 caller ANI Record Audit conference Audit Access code code Validation 6450 04-09-05 11 1 1975 selected station selected circuit selected cos 1 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 15:55 Start Date 8/ 9/19 I start Time. 15:55:26 I Answer Date 8/ 9/19 I End Date Answer Time 15:55:29 End Time 8/ 9/19 15:55:44 caller station caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code 6450 selected Station 6317 04-09-05 selected circuit 11 Selected cos 1 1 selected Routing Class 1 001 selected Route Pattern selected Facility 1975 Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Page 13 04-01-13 EFTA00051885

I code validation Dialed Number 6317 Account Code Authorization Code 6317 IN I Queue Time Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 15:58 Start oate Start Time 8/ 9/19 I Answer Date 15:58:39 Answer Time 8/ 9/19 I End Date 15:58:46 I End Time 8/ 9/19 15:58:46 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6381 04-01-01 4 4 001 1994 Selected Station 6317 Selected circuit 04-01-13 selected COS 1 Selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 15:59 Start Date Start Time 8/ 9/19 I Answer Date 15:58:39 I Answer Time 8/ 9/19 I End Date 15:58:46 End Time 8/ 9/19 15:59:12 Caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6381 04-01-01 4 4 001 1994 selected Station 6317 Selected Circuit Selected cos 1 Selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and ciaL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 16:25 Start Date Start Time 8/ 9/19 I 16:25:45 Answer Date 8/ 9/19 1 End Date Answer Time 16:25:57 End Time 8/ 9/19 16:25:57 Caller Station caller Circuit Caller COS 6314 I Selected Station 04-09-03 I Selected Circuit 11 selected cos Page 14 6317 04-01-13 1 EFTA00051886

caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 1 001 2124 6317 IN Selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 16:27 Start Date Start Time 8/ 9/19 I Answer Date 16:25:45 I Answer Time 8/ 9/19 End Date I 16:25:57 End Time 8/ 9/19 16:27:23 Caller Station Caller circuit Caller COS caller Routing Class caller Switch ID Caller ANI Record Audit • Conference Audit Access.Code code validation 6314 04-09-03 11 1 001 2124 selected Station selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility call Type call status Queue Status Queue Time 6317 04-01-13 1 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s RECORD NUMBER: 41 TIME Start Date 8/ 9/19 Start Time 16:59:23 to PAUSE and cTRL/Q to STAMP: 9 -AUG-2019 16:59 I Answer Date 8/ 9/19 Answer Time 16:59:43 CONTINUE I End Date 8/ 9/19 End Time 16:59:43 Caller Station 6468 Selected Station 6317 Caller Circuit 04-09-04 Selected Circuit 04-01-13 caller cos 11 Selected COS 1 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 2254 Call Type LINE TO LINE conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 6317 ACcount Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 16:59 Page 15 EFTA00051887

Start Date Start Time 6317 IN 8/ 9/19 I Answer Date 8/ 9/19 I End Date 16:59:23 I Answer Time 16:59:43 I End Time 8/ 9/19 16:59:54 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 04-09-04 6468 11 1 001 2254 Selected Station 6317 Selected Circuit Selected COS 1 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 43 TIME STAMP: 9 -AUG-2019 17:6 Start Date 8/ 9/19 I Answer Date Start Time 17:05:56 I Answer Time 8/ 9/19 I End Date. 17:06:04 I End Time 8/ 9/19 17:06:04 Caller Station Caller Circuit caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit . Access Code Code Validation 6450 04-09-05 11 1 001 2284 Selected station 6317 selected Circuit 04-01-13 Selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 17:6 Start Date Start Time 8/ 9/19 I Answer Date 17:05:56 I Answer Time 8/ 9/19 I End Date 17:06:04 I End Time 8/ 9/19 17:06:15 caller station caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6450 selected station 6317 04-09-05 selected Circuit 11 selected cos 1 1 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 2284 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code 04-01-13 Page 16 EFTA00051888

6317 IN Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 17:17 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I start Time 17:16:57 I Answer Time 17:17:02 I CONTINUE End Date 8/ 9/19 End Time 17:17:02 Caller Station 6450 Selected station 6317 Caller circuit 04-09-05 selected circuit 04-01-13 caller cos 11 selected Cos 1 caller Routing class 1 Selected Routing Class 1 Caller switch ID 001 Selected Route Pattern Caller ANI selected Facility Record Audit 2319 Call Type LINE TO LINE Conference Audit call Status ANSWER Access code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6317 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 17:17 start oate Start Time 8/ 9/19 I Answer Date 17:16:57 I Answer Time 8/ 9/19 I End Date 17:17:02 I End Time • 8/ 9/19 17:17:30 Caller Station caller Circuit Caller cos caller Routing Class 1 Caller switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6450 04-09-05 11 2319 selected station 6317 Selected circuit selected cos 1 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 9 -AUG-2019 17:25 Start Date 8/ 9/19 Start Time 17:24:56 caller station Caller circuit caller cos Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Answer Time 17:25:04 I End Time 17:25:04 6266 I Selected station 6317 03-08-09 I selected circuit 04-01-13 11 Selected cos 1 1 selected Routing Class I 1 001 Selected Route Pattern selected Facility 2343 I Call Type LINE TO LINE call Status ANSWER Page 17 EFTA00051889

I Access code I Code Validation I Dialed Number 6317 Account code I Authorization code 6317 IN Queue Status Queue NULL QUEUE Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 17:25 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End oate 8/ 9/19 I 17:24:56 Answer Time 17:25:04 1 End Time 17:25:31 caller Station Caller Circuit Caller cos caller Routing Class caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code code validation 6266 03-08-09 11 1 2343 Selected station 6317 Selected Circuit selected cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 17:47 Start Date start Time 8/ 9/19 17:47:22 Answer Date Answer Time End Date I End Time 8/ 9/19 17:47:49 Caller Station Caller Circuit Caller cos caller Routing Class Caller switch /D Caller ANT Record Audit Conference Audit Access code Code validation 6363 03-09-06 4 4 001 2450 Selected Station Selected circuit Selected Cps 1 selected Routing Class 1 selected Route Pattern Selected Facility call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 17:49 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 I Start Time 17:49:22 I Answer Time End Time 17:49:29 I Caller station 6229 I Selected Station 6317 I caller Circuit 03-13-13 I selected circuit 04-01-13 Page 18 EFTA00051890

Caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code validation 4 4 001 2453 6317 IN Selected COS 1 Selected Routing Class 1 selected Route Pattern selected Facility call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 17:49 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:49:50 I Answer Time 17:49:58 I End Time 8/ 9/19 17:49:58 Caller station caller circuit caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6367 03-09-09 4 4 001 2456 selected station selected circuit selected COS 1 selected Routing Class 1 Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 17:51 Start Date Start Time 8/ 9/19 I Answer Date 17:49:50 I Answer Time 8/ 9/19 I End Date 17:49:58 I End Time 8/ 9/19 17:51:15 caller station caller circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6367 03-09-09 4 4 001 2456 selected Station 6317 selected circuit Selected cos 1 selected Routing Class 1 selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 18:13 Page 19 EFTA00051891

6317 IN Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 18:13:40 Answer Time I End Time 18:13:58 Caller Station caller circuit Caller cos Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6365 03-09-07 4 4 001 2543 selected Station selected Circuit selected Cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 Dialed Number 6317 Account Code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 18:19 Start Date 8/ 9/19 f Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 18:19:01 I Answer Time 18:19:16 End Time 18:19:16 Caller Station Caller Circuit Caller COs caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6266 selected Station 6317 03-08-09 selected Circuit 04-01-13 11 selected cos 1 1 selected Routing class 1 001 Selected Route Pattern Selected Facility 2566 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 18:20 8/ 9/19 I End Date 18:19:16. End Time Start Date start Time 8/ 9/19 f Answer Date 18:19:01 Answer Time 8/9/19 18:20:48 Caller Station Caller Circuit Caller Cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6266 selected Station 03-08-09 selected Circuit 11 selected COS 1 1 selected Routing class 1 001 selected Route Pattern selected Facility Z566 Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Page 20 EFTA00051892

6317 IN I Authorization Code USe cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 18:23 start Date Start Time 8/ 9/19 I Answer Date 18:23:19 I Answer Time 8/ 9/19 I End Date 18:23:24 1 End Time 8/ 9/19 18:23:24 Caller Station Caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 03-13-11 Selected Circuit 4 Selected Station Selected cos 1 6271 4 I Selected Routing Class 1 001 I Selected Route Pattern I 2591 I Call Selected Type Facilit LIyNE TO LINE Call Status ANSWER I Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 18:23 Start Date start Time 8/ 9/19 Answer Date I 18:23:19 Answer Time 8/ 9/19 I End Date 18:23:24 I End Time 8/9/19 18:23:37 caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6271 03-13-11 4 4 001 2591 Selected Station 6317 Selected Circuit Selected Cos 1 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number. 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 18:27 start Date Start Time 8/ 9/19 1 Answer Date 18:27:14 I Answer Time 8/ 9/19 I End Date 18:27:16 I End Time 8/ 9/19 18:27:16 Caller Station I Caller Circuit I caller COS Caller Routing Class Caller Switch ID I caller ANI I Record Audit 6450 selected station 6317 04-09-05 Selected Circuit 11 Selected cos 1 1 selected Routing Class 1 001 Selected Route Pattern Selected Facility 2608 Call Type LINE TO LINE Page 21 04-01-13 EFTA00051893

II I Dialed Number Account Code 6317 Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE conference Audit Access code code validation 6317 IN I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 18:27 Start Date Start Time 8/ 9/19 I Answer Date 18:27:14 Answer Time 8/ 9/19 I End Date 18:27:16 I End Time 8/ 9/19 18:27:25 Caller Station caller circuit caller COS caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6450 Selected station 04-09-05 Selected Circuit 11 selected cos 1 1 Selected Routing class 1 001 Selected Route Pattern selected Facility 2608 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 18:45 start Date Start Time 8/ 9/19 I Answer Date 18:45:48 I Answer Time 8/ 9/19 I End Date 18:45:56 End Time 8/ 9/19 18:45:56 caller Station caller Circuit Caller cos caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6426 selected Station 6317 02-04-08 selected circuit 4 selected COS 1 4 Selected Routing Class 1 001 selected Route Pattern selected Facility 2648 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 18:46 start Date Start Time 8/ 9/19 I Answer Date 18:45:48 I Answer Time 8/ 9/19 I End Date 18:45:56 I End Time 8/ 9/19 18:46:13 I Caller station 6426 I Selected Station 6317 Page 22 EFTA00051894

Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 02-04-08 4 4 001 2648 6317 IN selected Circuit Selected Cos selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 1 1 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to' PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 18:58 Start Date start Time 8/ 9/19 I Answer Date 18:57:34 I Answer Time I End Date 8/ 9/19 F End Time 18:58:23 caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6326 04-12-01 14 4 001 2699 Selected Selected selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Station Circuit COS Routing class Route Pattern Facility LINE TO LINE RINGING NULL QUEUE 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 19:8 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:08:22 I Answer Time 19:08:32 I End Time 8/ 9/19 19:08:32 caller Station Caller Circuit caller cOS • Caller' Routing Class .Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6270 02-06-12 14 4 001 2733 Selected Station selected circuit selected cos 1 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time' 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 23 EFTA00051895

RECORD NUMBER: 64 6317 IN TIME STAMP: 9 -AUG-2019 19:8 Start Date Start Time 8/ 9/19 I Answer Date 19:08:22 I Answer Time 8/ 9/19 I End Date 19:08:32. I End Time 8/ 9/19 19:08:42 Caller Station caller Circuit caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6270 02-06-12 14 4 001 2733 Selected Station 6317 selected Circuit 04-01-13 selected COS 1 Selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 9 -AUG-2019 19:10 Start. Date Start Time 8/ 9/19 I Answer Date 19:09:58 I Answer Time 8/ 9/19 I End Date 19:10:01 End Time 8/ 9/19 19:10:01 caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conferente Audit Access Code Code validation 6307 04-05-16 I 4 4 001 2739 I I selected Station Selected circuit Selected COS 1 Selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/2 to cANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 19:10 Start Date Start Time 8/ 9/19 I Answer Date 19:09:58 I Answer Time 8/ 9/19 I End Date 19:10:01 I End Time 8/ 9/19 19:10:28 Caller Station Caller circuit Caller Cos Caller Routing Class Caller Switch ID caller, ANI Record Audit Conference Audit Access code code validation 6307 04-05-16 4 4 001 2739 Selected station 6317 selected Circuit Selected cos 1 Selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-01-13 I Dialed Number 6317 Page 24 EFTA00051896

6317 IN Account Code I Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 19:18 Start Date Start Time 8/ 9/19 Answer Date I 19:17:57 Answer Time End Date End Time 8/ 9/19 19:18:14 Caller station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller Am! Record Audit Conference Audit Access code code validation 6271 Selected Station 6317 03-13-11 selected Circuit 04-01-13 4 Selected COS 1 4 Selected Routing class 1 001 selected Route Pattern Selected Facility 2755 call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed NUmber 6317 Account Code Authorization code Use cIRL/z to CANCEL, CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 19:24 Start Date Start Time 8/ 9/19 I Answer Date 19:24:03 I Answer Time I End Date End Time 8/ 9/19 19:24:34 Caller Station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6449 04-08-05 11 1 001 2772 Call Type call Status Queue Status Queue rime Selected station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE RINGING NULL QUEUE 6317 04-01-13 1 1 Dialed Number 6317 Account Code . Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 19:34 I Start Date start Time 8/ 9/19 Answer Date I 19:34:43 Answer Time 8/ 9/19 I End Date 19:34:58 I End Time 8/ 9/19 19:34:58 Caller Station Caller Circuit I Caller cos Caller Routing Class caller switch ID caller ANI 6225 Selected Station 03-08-11 Selected circuit 14 selected COS 4 selected Routing Class 001 Selected Route Pattern selected Facility Page 25 6317 04-01-13 1 1 EFTA00051897

6317 IN Record Audit 2799 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6317 Call status Queue status Queue Time ANSWER NULL QUEUE Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 19:34 start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time I 19:34:43 Answer Time 19:34:58 I End Time 19:34:59 Caller Station caller circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6225 I Selected station 6317 03-08-11 I selected circuit 04-01-13 14 Selected Cos 1 4 selected Routing Class 1 001 selected Route Pattern selected Facility 2799 I Call Type LINE TO LINE I Call Status IN CONVERSATION I Queue status NULL QUEUE I Queue Time Dialed Number 6317 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 19:40 Start Date Start Time 8/ 9/19 I Answer Date 19:39:59 I Answer Time 8/ 9/19 I End Date 19:40:01 I End Time 8/9/19 19:40:01 caller station Caller Circuit Caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6326 04-12-01 14 4 001 2815 selected station 6317 Selected Circuit 04-01-13 selected cos 1 Selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 19:40 Start Date start Time 8/ 9/19 .19:39:59 Answer Date 8/ 9/19 I End Date 8/ 9/19 I Answer Time 19:40:01 l End Time 19:40:07 Page 26 EFTA00051898

caller station Caller Circuit caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6326 04-12-01 14 4 001 2815 6317 IN selected Station 6317 selected circuit Selected COS Selected Routing Class 1 selected Route Pattern Selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization code use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 19:53 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 19:52:32 I Answer Time End Time 19:53:06 Caller station caller Circuit Caller COS caller Routing class Caller switch ID 001 Caller ANI Record Audit conference Audit Access code Code Validation 6468 04-09-04 11 1 2841 Selected station selected Circuit selected COS selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 Dialed Number 6317 Account Code Authorization Code use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 19:53 Start Date start Time 8/ 9/19 Answer Date I 19:53:08 Answer Time 8/ 9/19 I End Date 19:53:17 End Time 8/ 9/19 19:53:17 Caller station caller.circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 I 04-09-04 I 11 1 001 I 2845 I Selected Station Selected Circuit selected cos 1 selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 27 EFTA00051899

6317 IN RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 19:53 Start Date Start Time 8/ 9/19 I Answer oate 8/ 9/19 I End Date 8/ 9/19 19:53:08 I Answer Time 19:53:17 I End Time 19:53:53 caller station caller circuit caller coS caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code. Validation 6468 04-09-04 11 1 001 2845 selected Station 6317 selected circuit selected cos 1 selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 20:1 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time I 20:00:29 Answer Time I End Time 20:01:15 caller station caller circuit caller cos Caller Routing class caller switch ID caller ANT Record Audit conference Audit Access code code validation 6450 04-09-05 11 001 • 2865 Selected station selected Circuit selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE • • RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 20:2 Start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 20:01:56 I Answer Time End Time 20:02:15 caller station Caller Circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6468 selected station 6317 04-09-04 selected circuit 11 selected cos 1 1 selected Routing Class 1 001 selected Route Pattern selected Facility 2866 call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 04-01-13 Page 28 EFTA00051900

6317 IN Dialed Number 6317 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 9 -AUG-2019 20:4 Start Date 8/ 9/19 I Answer Date I End Date 8/9/19 start Time 20:04:23 I Answer Time I End Time 20:04:31 Caller station Caller Circuit Caller cos caller Routing class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access code Code Validation 6468 04-09-04 11 1 2872 selected Station selected circuit Selected cos 1 selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 20:13 Start Date Start Time. 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:13:21 I Answer Time 20:13:37 I End Time 20:13:37 caller Station Caller circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6468 04-09-04 11 1 001 2878 selected Station 6317 Selected circuit 04-01-13 Selected COS 1 Selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 20:14 Start Date Start Time 8/ 9/19 I Answer Date 20:13:21 I Answer Time 8/ 9/19 End Date 20:13:37 I End Time 8/ 9/19 20:14:13 Caller station 6468 I selected station 6317 caller Circuit Caller COS 04-09-04 11 I Selected Circuit Selected cos 04-01-13 1 caller Routing class 1 Selected Routing class Caller switch ID 001 I Selected Route Pattern Page 29 EFTA00051901

6317 IN Caller ANI Selected Facility Record Audit 2878 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6317 Call status Queue Status Queue Time IN CONVERSATION NULL QUEUE Account Code Authorization Code II use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 8/ 9/19 I Answer Date 20:32:26 I Answer Time Start Date Start Time TIME STAMP: 9 -AUG-2019 20:32 caller Station 6468 Caller Circuit 04-09-04 Caller cos 11 Caller Routing Class 1 caller Switch ID caller ANI 001 Record Audit conference Audit 2930 Access code 8 Code validation Dialed Number 6317 Account Code Authorization Code 8/ 9/19 I End Date 20:32:40 I End Time 8/ 9/19 20:32:40 selected station selected Circuit Selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status CAMPON QUEUE Queue Time 0: 0: 8 6317 04-01-13 Use CTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 20:32 start Date Start rime 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:32:26 I Answer Time 20:32:40 I End Time 20:32:53 caller station 6468 Caller Circuit 04-09-04 caller COS 11 caller Routing Class 1 caller switch ID caller ANI 001 Record Audit 2930 Conference Audit Access Code 8 Code validation Dialed Number 6317 Account Code Authorization code selected Station 6317 Selected circuit selected COS 1 selected Routing Class 1 selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status CAMPON QUEUE Queue Time 0: 0: 8 04-01-13 Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 83 TIME STAMP: 9 -AUG-2019 20:45 I start Date I Start Time 8/ 9/19 I Answer Date 8/ 9/ I 19 End Date 20:45:25 I Answer Time 20:45:31 End Time Page 30 8/ 9/19 I 20:45:31 I EFTA00051902

6317 IN Caller Station Caller Circuit caller cOS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation Dialed Number 6317 Account Code Authorization code 6367 03-09-09 4 4 001 2952 Selected station Selected Circuit Selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 vse CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 20:46 8/ 9/19 End Date 20:45:31 I End Time Start Date Start Time 8/ 9/19 I Answer Date 20:45:25 I Answer Time 8/ 9/19 20:46:16 Caller station caller' circuit Caller Cos caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6367 6317 03-09-09 04-01-13 4 1 4 Selected Routing class 1 001 selected Route Pattern Selected Facility 2952 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time selected Station Selected Circuit Selected cos Dialed Number 6317 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 21:2 Start Date Start Time 8/ 9/19 I Answer Date 21:02:05 Answer Time 8/ 9/19 I End Date 21:02:10 End Time 8/ 9/19 21:02:10 caller Station, Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit AcceSs Code Code validation 6426 Selected Station 02-04-08 selected Circuit 4 Selected cos 4 Selected Routing class 1 001 Selected Route Pattern selected Facility 2976 call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 1 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 31 EFTA00051903

6317 IN RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 21:2 Start Date 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 21:02:05 I Answer Time 21:02:10 I End Time 21:02:32 Caller station Caller circuit caller cos Caller Routing Class Caller Switch ics caller ANI Record Audit conference Audit Access code code Validation 6426 02-04-08 4 4 001 2976 Selected Station 6317 Selected circuit 04-01-13 selected cos 1 selected Routing Class 1 Selected Route Pattern selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 21:10 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 21:10:42 Answer Time 21:10:46 End Time 21:10:46 caller station caller Circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6367 03-09-09 4 4 001 2991 Selected Station selected Circuit selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 9 4d1G-2019 21:10 Start Date start Time 8/ 9/19 21:10:42 I Answer Date 8/ 9/19 Answer Time 21:10:46 I End Date 8/ 9/19 End Time 21:10:46 Caller station caller circuit caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6367 selected station 6317 03-09-09 selected Circuit 04-01-13 4 selected cos 1 4 selected Routing class 1 001 selected Route Pattern Selected Facility 2991 call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Page 32 EFTA00051904

6317 IN 1 Dialed Number 6317 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 9 -AUG-2019 21:11 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 21:10:57 I Answer Time 21:11:01 1 End Time 8/ 9/19 21:11:01 caller Station caller circuit Caller cos Caller Routing Class Caller. switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 2993 Selected Station 6317 Selected circuit 04-01-13 selected cos 1 selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 90 TIME STAMP: 9 -AUG-2019 21:11 start Date • Start Time 8/ 9/19 Answer Date 21:10:57 Answer Time 8/ 9/19 I End Date 21:11:01 I End Time 8/ 9/19 21:11:30 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6367 Selected Station 6317 03-09-09 Selected Circuit 4 selected COS 1 4 selected Routing class 1 001 selected Route Pattern selected Facility 2993 Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -AUG-2019 21:12 Start Date Start Time 8/ 9/19 1 Answer oate 21:11:50 1 Answer Time 8/ 9/19 I End Date 21:12:03 1'End Time 8/ 9/19 21:12:03 caller Station Caller Circuit caller COS caller Routing Class 6449 selected Station 6317 04-08-05 Selected Circuit 11 I Selected COS 1 1 Selected Routing class 1 Page 33 04-01-13 EFTA00051905

caller switch ID caller ANI Record Audit conference Audit Access code code Validation 6317 IN 001 I selected Route Pattern selected Facility I 2996 call Type LINE TO LINE I call status ANSWER Queue status NULL QUEUE I Queue Time Dialed Number 6317 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 21:12 start. Date Start Time 8/ 9/19 Answer Date I 21:11:50 Answer Time 8/ 9/19 I End Date 21:12:03 End Time 8/ 9/19 21:12:44 caller station Caller Circuit Caller cos caller Routing Class caller switch ID caller ANi Record Audit conference Audit Access code code validation 6449 04-08-05 11 1 001 2996 Selected station 6317 Selected circuit selected cos 1 selected Routing Class 1 selected Route pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code Use'CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 21:47 start Date start Time 8/ 9/19 I Answer Date 21:47:41 I Answer Time 8/ 9/19 f I End Date 21:47:48 End Time 8/ 9/19 21:47:48 caller station caller circuit caller COS caller Routing class caller Switch ID Caller Am Record Audit conference Audit Access Code Code validation 6271 03-13-11 4 4 001 selected station selected Circuit selected cos Selected Routing Class selected Route Pattern selected Facility 3060 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 1 • 1 Dialed Number 6317 Account code Authorization code Use CTRL/Zyto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 94 TIME STAMP: 9 -AUG-2019 21:48 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date Page 34 1 8/ 9/19 I EFTA00051906

Start Time 6317 IN 21:47:41 I Answer Time 21:47:48 I End Time 21:48:16 Caller Station Caller circuit caller COs Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6271 Selected Station 03-13-11 selected circuit 4 selected COs 1 4 Selected Routing class 1 001 selected Route Pattern Selected Facility 3060 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number . 6317 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:28 Start oate 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 22:28:19 I Answer Time 22:28:30 End Time 22:28:30 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6450 04-09-05 11 1 3120 Selected station selected circuit selected cos. 1 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:28 Start Date 8/ 9/19 Start Time 22:28:19 Answer Date Answer Time 8/ 9/19 I End Date 22:28:30 I End Time 8/ 9/19 22:28:45 caller station caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6450 04-09-05 11 1 001 3120 call Type call status Queue status Queue Time selected station 6317 Selected Circuit 04-01-13 selected COs 1 selected Routing class 1 selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6317 Account Code Authorization Code page 35 EFTA00051907

6317 IN use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 9 -AUG-2019 22:29 start Date Start Time 8/ 9/19 22:29:05 Answer Date Answer Time 8/ 9/19 I End Date 22:29:13 End Time 8/ 9/19 22:29:13 Caller station caller Circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3123 Selected station selected circuit Selected COS 1 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/CI to CONTINUE RECORD NUMBER: 98 TIME STAMP: 9 -AUG-2019 22:30 . Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date 22:29:05 I Answer Time 22:29:13 I End Time 8/ 9/19 22:30:01 Caller Station Caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 11 1 001 3123 Selected Station 6317 Selected circuit selected COS 1 Selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 9 -AUG-2019 22:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 22:36:21 Answer Time 22:36:42 End Time 22:36:42 Caller station Caller Circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code 6381 04-01-01 4 4 001 3136 Selected Station selected circuit Selected Cos 1 selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Page 36 6317 04-01-13 EFTA00051908

6317 IN code validation I Queue Time Dialed Number 6317 Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 9 -AUG-2019 22:37 Start Date Start Time. 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 22:36:21 Answer Time 22:36:42 I End Time 22:37:14 caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6381 04-01-01 4 4 001 3136 Selected Station 6317 Selected circuit 04-01-13 selected cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 10-AUG-2019 0 :21 Start Date start Time 8/10/19 I Answer Date 0:21:11 I Answer Time 8/10/19 I End Date 8/10/19 0:21:15 I End Time 0:21:15 caller Station Caller Circuit Caller coS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code code Validation 6313 04-08-03 I 11 1 001 3263 selected Station selected circuit selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q t0 CONTINUE . . RECORD NUMBER: 102 TIME STAMP: 10-AUG-2019 0 :21 Start Date 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 Start Time 0:21:11 I Answer Time 0:21:15 End Time. 0:21:36 Caller Station 6313 I Selected Station 6317 caller circuit 04-08-03 Selected Circuit I 04-01-13 Caller COS 11 Selected coS 1 Page 37 EFTA00051909

Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6317 IN 1 I selected Routing Class 1 001 1 I selected ROUte Pattern selected Facility 3263 I Call Type LINE TO LINE Call Status IN CONVERSATION Queue StatUS NULL QUEUE Queue Time Dialed Number 6317 Account code • Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 10-AUG-2019 0 :26 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 0:26:01 I Answer Time 0:26:07 1 End Time 0:26:07 caller station caller Circuit Caller cos caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6381 selected Station 04-01-01 Selected circuit 4 selected cos 1 4 selected Routing class 1 001 selected Route Pattern selected Facility 3274 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 10-AUG-2019 0 :26 Start Date Start Time 8/10/19 I Answer Date 0:26:01 I Answer Time 8/10/19 I End Date 8/10/19 0:26:07 I End Time 0:26:16 caller station caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6381 selected Station 6317 04-01-01 selected circuit 04-01-13 4 selected cos 1 4 selected Routing class 1 001 Selected Route Pattern Selected Facility 3274 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 105 TIME STAMP: 11-AUG-2019 0 :47 Page 38 EFTA00051910

6317 IN Start Date 8/11/19 I Answer Date I End Date 8/11/19 start Time 0:46t56 Answer Time I End Time 0:47:20 caller station caller Circuit Caller cos Caller Routing class caller switch to caller ANI Record Audit Conference Audit Access code code Validation 6426 02-04-08 4 4 001 8867 selected station selected circuit selected cos 1 selected Routing class 1 selected Route Pattern selected Facility call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code I Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 • TIME STAMP: 11-AUG-2019 1 :8 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 1:08:02 Answer Time 1:08:06 End TiMe 8/11/19 1:08:06 caller station Caller circuit Caller COs Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6350 selected Station 04-01-02 selected circuit 4 selected Cos 1 4 Selected Routing class 1 001 selected Route Pattern Selected Facility 8897 call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 1 :9 start Date 8/11/19 I Answer Date Start Time 1:08:02 I Answer Time 8/11/19 I End Date 8/11/19 1:08:06 I End Time 1:09:00 Caller Station Caller circuit caller Cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Atcess Code code validation 6350 04-01-02 4 4 001 8897 Selected station 6317 selected circuit 04-01-13 Selected cos 1 selected Routing class 1 selected Route pattern selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Page 39 EFTA00051911

6317 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 1 :10 Start Date start Time 8/11/19 I Answer Date 1:10:07 Answer Time 8/11/19 I End Date 1:10:11 End Time 8/11/19 1:10:11 caller Station caller Circuit Caller COS Caller Routing Class 1 caller Switch ID 001 caller ANI Record Audit conference Audit Access code code validation 6468 04-09-04 11 8902 Selected station selected circuit selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 1 :10 start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 1:10:07 Answer Time 1:10:11 End Time 1:10:39 Caller Station caller Circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6468 selected station 6317 04-09-04 Selected Circuit 11 selected cos 1 1 selected Routing class 1 001 selected Route Pattern Selected Facility 8902 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 2 :45 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 start Time. 2:45:49 I Answer Time 2:45:54 End Time 2:45:54 caller station caller circuit caller COS Caller Routing class caller switch ID caller ANI Record Audit Conference Audit 6350 Selected station 6317 04-01-02 selected Circuit 04-01-13 4 Selected cos 1 4 selected Routing Class 1 001 selected Route Pattern selected Facility 8956 Call Type LINE TO LINE call Status ANSWER Page 40 EFTA00051912

Access Code Code Validation 6317 IN Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code 1 Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 2 :46 Start Date' Start Time' 8/11/19 I Answer Date 2:45:49 I Answer Time 8/11/19 I End Date 8/11/19 2:45:54 I End Time 2:46:08 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6350 Selected Station 6317 04-01-02 Selected Circuit 4 Selected cos 1 4 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 8956 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 5 :10 start Date 8/11/19 Start Time 5:10:12 I Answer Date I Answer Time I End oate 8/11/19 I End Time 5:10:28 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6326 04-12-01 14 4 001 9036 Selected Station Selected Circuit selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 6 :16 Start Date Start Time 8/11/19 I 6:16:52 I Answer Date 8/11/19 I End Date Answer Time 6:16:58 I End Time 8/11/19 6:16:58 Caller Station Caller Circuit 6313 I Selected Station 04-08-03 I Selected Circuit Page 41 6317 04-01-13 • EFTA00051913

caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 11 1 001 9154 6317 IN selected cos 1 selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 6 :17 Start Date start Time 8/11/19 I Answer Date 6:16:52 Answer Time 8/11/19 I End Date 8/11/19 6:16:58 I End Time 6:17:52 Caller Station caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference. Audit Access Code Code validation 6313 Selected station 6317 04-08-03 selected Circuit 11 selected cos 1 1 selected Routing class 1 001 selected Route Pattern selected Facility 9154 Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to'CONTINUE RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 6 :32 Start Date Start Time 8/11/19 I Answer Date 6:31:58 Answer Time I End Date 8/11/19 End Time 6:32:16 Caller station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code Code validation 6426 Selected Station 6317 02-04-08 selected circuit 04-01-13 4 • selected COS 1 4 Selected Routing Class 1 001 Selected Route Pattern selected Facility 9192 Call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 6 :46 Page 42 EFTA00051914

6317 IN start Date Start Time 8/11/19 I Answer Date 6:46:07 I Answer Time 8/11/19 I End Date 8/11/19 6:46:21 I End Time 6:46:21 caller Trunk Group caller Circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 5 selected Station 01-12-01 Selected circuit 107 selected COS 1 1 Selected Routing Class 1 selected Route Pattern 6523 selected Facility 9244 Call Type TRUNK TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Page 43 EFTA00051915

6317 our OUTCALL 6317 RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:35 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 13:35:33 Answer Time 13:35:39 I End Time 13:35:39 caller Station Caller circuit Caller Cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code Validation 6317 04-01-13 1 1 001 881 Selected Station 6450 selected Circuit 04-09-05 selected cos 11 selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:35 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:35:33 I Answer Time 13:35:39 End Time 13:35:47 caller station caller circuit Caller cos. caller Routing class caller switch /D caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 881 Selected Station Selected Circuit selected COS selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:43 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 start Time 13:43:15 I Answer Time 13:43:20 End Time 13:43:20 caller station caller circuit caller cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit 6317 04-01-13 1 1 001 946 selected station Selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Page 1 6265 03-11-12 11 1 EFTA00051916

Access Code Code Validation 6317 OUT Queue Status Queue Time NULL QUEUE Dialed Number 6265 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:43 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date I 13:43:15 I Answer Time 13:43:20 End Time 8/ 9/19 13:43:35 Caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 946 Selected Station Selected Circuit Selected COS selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed.Number 6265 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE • RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:46 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:46:28 Answer Time 13:46:34 End Time 8/ 9/19 13:46:34 Caller Station Caller Circuit Caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation • Dialed•Number 6265 Account Code Authorization Code 6317 04-01-13 1 1 001 966 Selected Station Selected Circuit Selected coS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 13:46 start Date Start Time 8/ 9/19 I Answer Date 13:46:28 I Answer Time 8/ 9/19 I End Date 13:46:34 I End Time 8/ 9/19 13:46:42 Caller station Caller circuit 6317 I Selected station 6265 04-01-13 I Selected Circuit Page 2 03-11-12 EFTA00051917

caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 1 1 001 966 6317 oUT Selected cos Selected Routing class selected Route Pattern Selected Facility call Type Call status Queue status Queue Time 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6265 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:46 start Date Start Time 8/ 9/19 I Answer Date 13:46:42 I Answer Time I End Date ( End Time 8/ 9/19 13:46:45 caller station caller Circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6317 I 04-01-13 I 1 1 1 001 I 972 selected Trunk Group Selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:50 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:50:51 Answer Time 13:50:59 End Time 13:50:59 Caller Station Caller Circuit caller COS caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access code code Validation 6317 04-01-13 1 1 001 1005 Selected Station Selected circuit selected COS selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:51 Page 3 EFTA00051918

6317 OUT Start Date Start Time 8/ 9/19 I Answer Date 13:50:51 I Answer Time 8/ 9/19 I End Date 13:50:59 End Time 13:51:29 8/ 9/19 I caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Cade Code validation 6317 ( Selected Station 04-01-13 I selected Circuit 1 I Selected COS 1 I selected Routing class 001 I Selected Route Pattern selected Facility I 1005 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/g to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:51 start Date Start Time 8/ 9/19 I Answer Date 13:51:29 I Answer Time 8/ 9/19 I End Date 13:51:42 I End Time 8/ 9/19 13:51:42 I Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code Validation 6317 04-01-13 1 1 001 1014 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6383 03-13-01 4 4 Dialed Number 6383 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/g to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 13:52 Start Date Start Time 8/ 9/19 I Answer Date 13:51:29 I Answer Time 8/ 9/19 I End Date 13:51:42 I End Time 8/ 9/19 13:52:06 caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 1014 selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE queue Time 6383 03-13-01 4 4 Dialed Number 6383 Account code Page 4 EFTA00051919

6317 OUT I Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 14:14 Start Date Start Time 8/ 9/19 Answer Date I 14:14:06 Answer Time I End Date I End Time 8/ 9/19 14:14:08 caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 001 1273 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 14:18 Start Date Start Time 8/ 9/19 Answer Date I 14:18:30 Answer Time I End Date End Time 8/ 9/19 14:18:34 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 1341 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 14:27 Start Date Start Time 8/ 9/19 Answer Date 14:26:45 I Answer Time 8/ 9/19 I End Date 14:27:04 End Time 8/ 9/19 14:27:04 Caller Station 6317 Selected Trunk Group 6 Caller circuit 04-01-13 Selected circuit 01-14-23 Caller COS 1 Selected COS 90 Caller Routing Class 1 Selected Routing class 1 Caller switch ID 001 selected Route Pattern 23 Caller ANI Record Audit 1433 Selected Facility 8 Call Type LINE TO TRUNK Page 5 EFTA00051920

I Conference Audit Access Code code validation 9 6317 OUT Call status ANSWER Queue Status Queue Time NULL QUEUE Dialed Number 19178556002 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 14:27 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:26:45 Answer Time 14:27:04 End Time 8/ 9/19 14:27:25 Caller Station Caller Circuit caller cos caller Routing Class Caller switch ID Caller AN/ Record Audit Conference Audit Access code code Validation 6317 Selected Trunk Group 04-01-13 selected circuit 1 Selected cOS 1 Selected Routing Class 001 Selected Route Pattern 23 1433 selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION 9 Queue status NULL QUEUE Queue Time 6 01-14-23 90 1 Dialed Number 19178556002 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 14:27 start Date Start Time 8/ 9/19 I Answer Date 14:27:25 I Answer Time I End Date End Time 8/ 9/19 14:27:28 Caller Station caller Circuit Caller cos Caller Routing class caller switch ID caller AN/ Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1441 selected Trunk Group Selected circuit selected cos selected Routing Class selected Route Pattern 23 Selected Facility 8 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:41 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 14:41:51 I Answer Time End Time 14:41:54 Caller station 6317 I Selected Trunk Group Page 6 EFTA00051921

Caller Circuit Caller cos caller Routing class Caller switch ID caller ANT Record Audit Conference Audit Access code code validation 04-01-13 I 1 1 1 001 1568 6317 ouT selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 15:4 start Date Start Time 8/ 9/19 f Answer Date 15:03:58 I Answer Time 1 End Date 8/ 9/19 1 End Time 15:04:06 caller station caller Circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 1726 selected Station selected Circuit selected cos Selected Routing class selected Route Pattern selected facility call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 15:4 start Date start Time 8/ 9/19 Answer Date j 15:04:06 1 Answer Time 8/ 9/19 1 End Date 15:04:21 1 End Time 8/ 9/19 15:04:21 Caller Station Caller circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 1727 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 7 EFTA00051922

RECORD NUMBER: 6317 OUT 20 TIME STAMP: 9 -AUG-2019 15:4 Start Date start Time 8/ 9/19 ) Answer Date 8/ 9/19 I End Date 8/ 9/19 15:04:06 I Answer Time 15:04:21 I End Time 15:04:29 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 1727 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 15:18 Start Date Start Time 8/ 9/19 I Answer Date 15:18:45 I Answer Time End Date End Time 8/ 9/19 15:18:47 Caller Station Caller circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1802 Selected Trunk Group Selected circuit selected CDs Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code .Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 15:25 Start Date Start Time 8/ 9/19 Answer Date 15:24:56 I Answer Time 8/ 9/19 I End Date 15:25:02 I End Time 8/ 9/19 15:25:02 Caller station Caller Circuit caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected Station 04-01-13 selected circuit 1 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 1836 call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Page 8 EFTA00051923

6317 OUT I Account Code I Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 15:25 start Date Start Time 8/ 9/19 I Answer Date 15:24:56 I Answer Time 8/ 9/19 I End Date 15:25:02 I End Time 8/9/19 15:25:14 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1836 Selected Station selected Circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account code I Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 15:58 Start Date Start Time 8/ 9/19 I Answer Date 15:58:17 I Answer Time 8/ 9/19 I End Date 15:58:26 I End Time 8/ 9/19 15:58:26 Caller Station Caller Circuit caller CoS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 1991 selected Station 6449 Selected Circuit 04-08-05 Selected cos 11 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 15:58 Start Date Start Time 8/ 9/19 I Answer oate 15:58:17 I Answer Time 8/ 9/19 I End Date 15:58:26 End Time 8/ 9/19 15:58:37 Caller Station caller circuit Caller COs 1 Caller Routing Class 1 Caller Switch ID 001 caller ANI 6317 04-01-13 Selected Station Selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Page 9 6449 04-08-05 11 1 EFTA00051924

6317 OUT Record Audit 1991 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6450 Call Status Queue Status Queue Time IN CONVERSATION NULL QUEUE Account code Authorization code • Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 16:16 Start Date Start Time 8/ 9/19 f Answer Date 16:16:31 I Answer Time 8/ 9/19 I End Date 16:16:43 1 End Time 8/ 9/19 16:16:43 Caller station Caller Circuit caller cos Caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 2082 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 16:18 Start Date Start Time 8/ 9/19 I Answer Date 16:16:33 I Answer Time 8/ 9/19 f End Date 16:16:43 I End Time 8/ 9/19 16:18:16 Caller station caller circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2082 Selected Station selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 16:46 I Start Date I Start Time 8/ 9/19 Answer Date I 16:46:33 Answer Time End Date End Time 8/ 9/19 16:46:37 Page 10 EFTA00051925

caller Station Caller circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 ouT 6317 selected Station 04-01-13 Selected Circuit 1 Selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 2204 Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 16:46 start Date Start Time 8/ 9/19 I Answer Date 16:46:37 I Answer Time 8/ 9/19 End Date I 16:46:39 End Time 8/ 9/19 16:46:39 Caller Station Caller Circuit caller COS caller Routing Class caller Switch ID Caller ANT Retord Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 2205 selected station selected Circuit Selected Cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 16:46 Start Date Start Time 8/ 9/19 I Answer Date 16:46:37 I Answer Time 8/ 9/19 End Date I 16:46:39 End Time 8/ 9/19 16:46:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 2205 call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE I Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 11 EFTA00051926

6317 OUT RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 17:3 Start Date Start Time 8/ 9/19 I Answer Date 17:02:51 I Answer Time 8/ 9/19 I End Date 17:03:05 ( End Time 8/ 9/19 17:03:05 caller station Caller circuit Caller cos Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2276 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6404 03-14-02 11 1. Dialed Number 6404 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 17:3 Start Date Start Time 8/ 9/19 I Answer Date 17:02:51 [ Answer Time 8/ 9/19 I End Date 17:03:05 I End Time 8/ 9/19 17:03:28 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller AN/ Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2276 Selected station selected circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTFL/Q to CONTINUE RECORD NUMBER: 33 8/ 9/19 I Answer Date 17:25:31 Answer Time Start Date Start Time TIME STAMP: 9 -AUG-2019 17:25 I End Date End Time 8/ 9/19 17:25:34 caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID 001 Caller ANT Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 2344 Selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Page 12 EFTA00051927

6317 OUT Dialed Number Account Code Authorization Code se cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 17:26 Start Date start Time 8/ 9/19 Answer Date I 17:26:04 Answer Time 8/ 9/19 I End Date 17:26:20 I End Time 8/9/19 17:26:20 Caller Station Caller .Circuit Caller cos Caller Routing Class Caller switch iD Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2346 9 Selected Trunk Group 6 Selected Circuit 01-14-23 Selected COS 90 Selected Routing class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE To TRUNK call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 18435408068 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 17:28 start Date Start Time 8/ 9/19 17:26:04 Answer Date I Answer Time 8/ 9/19 1 End Date 17:26:20 I End Time 8/ 9/19 17:28:36 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 2346 9 Selected Trunk Group 6 selected circuit Selected cos Selected Routing Class Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 01-14-23 90 1 Dialed Number 18435408068 Account code Authorization Code se CTRL/z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 17:31 Start Date Start Time 8/ 9/19 I Answer Date 17:30:42 I Answer Time 8/ 9/19 I End Date 17:31:06 I End Time 8/ 9/19 17:31:06 caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID 6317 I selected station 04-01-13 selected circuit 1 Selected cos 1 Selected Routing class 001 I Selected Route Pattern Page 13 6270 02-06-12 14 4 EFTA00051928

Caller ANT Record Audit Conference Audit Access Code Code validation 6317 OuT I selected Facility 2373 I Call Type LINE TO LINE I Call status ANSWER Queue Status NULL QUEUE I Queue Time Dialed Number 6270 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 17:31 Start Date Start Time 8/ 9/19 Answer Date 17:30:42 I Answer Time 8/ 9/19 I End Date 17:31:06 I End Time 8/ 9/19 17:31:27 Caller Station Caller circuit Caller cos caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected Station 04-01-13 Selected circuit 1 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2373 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/2 to CANCEL; cIRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 17:31 Start Date start Time 8/ 9/19 I Answer Date 17:31:29 I Answer Time 8/ 9/19 I End Date 17:31:42 I End Time 8/ 9/19 17:31:42 Caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 2377 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code use.CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 17:31 Start Date 8/ 9/19 j Answer Date 8/ 9/19 End Date I Start Time 17:31:29 I Answer Time 17:31:42 I End Time Page 14 8/ 9/19 17:31:57 EFTA00051929

6317 oUT Caller Station Caller circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 Selected Station 04-01-13 selected Circuit 1 selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 2377 Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 17:32 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 17:31:57 I Answer Time . I End Time 17:32:00 Caller station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2387 selected Trunk Group Selected circuit Selected CoS Selected Routing Class selected Route Pattern selected Facility Call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 18:12 Start Date 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 18:12:16 Answer Time 18:12:21 I End Time 18:12:21 Caller station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 Selected Station 04-01-13 selected Circuit 1 selected COs 1 selected Routing class 001 selected Route Pattern selected Facility 2539 Call Type LINE To LINE call Status ANsWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 15 EFTA00051930

6317 OUT RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 18:12 start Date start Time 8/ 9/19 1 Answer Date 8/ 9/19 I End Date 8/ 9/19 18:12:16 I Answer Time 18:12:21 I End Time 18:12:30 caller station caller Circuit . caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2539 selected station 6366 selected circuit 03-09-08 Selected cos 4 selected Routing class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6366 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -Au6-2019 18:12 start Date I Start Time 8/ 9/19 I Answer Date 18:12:30 I Answer Time 8/ 9/19 I End Date 18:12:36 End Time 8/ 9/19 18:12:36 I caller Station caller circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 Selected Station 04-01-13 Selected Circuit 1 selected cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 2539 callall Type LINE TO LINE Call ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 18:13 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 18:12:30 Answer Time 18:12:36 End Time 8/ 9/19 16:13:10 Caller Station Caller circuit caller COS 1 Caller Routing class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit ACcess Code Code validation 6317 04-01-13 2539 Call Type call status Queue status Queue Time Page 16 selected station selected Circuit Selected cOS Selected Routing Class Selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6365 03-09-07 4 4 EFTA00051931

6317 ouT Dialed Number 6365 Account Code Authorization Code Use CTRL// to CANCEL; CTRL/S RECORD NUMBER: 45 TIME Start Date 8/ 9/19 I Start Time 18:20:48 I caller station Caller Circuit 04-01-13 to PAUSE and CTRL/Q tO CONTINUE STAMP: 9 -AUG-2019 18:20 Answer Date I End Date 8/ 9/19 I Answer Time I End Time 18:20:50 6317 I Selected Trunk Group I selected circuit caller (OS 1 I Selected COS caller Routing Class 1 I selected Routing Class Caller switch ID 001 I Selected Route Pattern Caller ANT Selected Facility Record Audit 2574 call Type ONE LINE Conference Audit Call Status DIALING Access Code code validation Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 18:22 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 18:22:09 I Answer Time 18:22:27 I End Time 18:22:27 caller station caller circuit Caller COS caller Routing class Caller Switch ID caller AN/ Record Audit Conference Audit Access Code code validation 6317 Selected Trunk Group 14 04-01-13 selected Circuit 04-16-01 1 selected cos 255 1 Selected Routing Class 1 001 Selected Route Pattern 18 Selected Facility 42 2584 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6404 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 47 TIME STAMP: 9 -AUG-2019 18:22 Start Date start Time 8/ 9/19 I Answer Date 18:22:09 I Answer Time 8/ 9/19 I End Date 18:22:27 I End Time 8/ 9/19 18:22:28 caller station Caller circuit caller cos caller Routing Class 6317 selected Trunk Group 04-01-13 Selected circuit 1 selected COs 1 selected Routing Class Page 17 14 25045-16-01 1 EFTA00051932

Caller switch ID I caller midi I Record Audit Conference Audit Access code I Code Validation I Dialed Number 6404 Account code I Authorization Code 6327 OUT 001 selected Route Pattern 18 selected Facility 42 2584 Call Type LINE To TRUNK Call status IN CONVERSATION Queue status NULL QUEUE Queue Time Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 18:22 Start Date Start Time 8/ 9/19 I Answer Date 18:22:36 I Answer Time End Date End Time 8/ 9/19 18:22:38 Caller Station caller circuit Caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2587 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL, CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 18:24 Start Date Start Time 8/ 9/19 I Answer Date 18:23:45 I Answer Time I End Date 8/ 9/19 I End Time 18:24:01 Caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access code Code Validation 6317 selected Station 04-01-13 Selected Circuit 1 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2596 call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: $0 I Start Date TIME STAMP: 9 -AUG-2019 18:24 8/ 9/19 I Answer oate 8/ 9/19 ( End Date Page 18 8/ 9/19 I EFTA00051933

Start Time 6317 OUT 18:24:25 I Answer Time 18:24:30 I End Time 18:24:30 Caller station caller circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 2600 Selected Station Selected Circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 18:25 Start Date 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 Start Time 18:24:25 I Answer Time 18:24:30 I End Time 18:25:46 Caller station caller circuit caller C0M caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 2600 Selected station selected circuit selected cos Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 18:27 start.Date start Time 8/ 9/19 I Answer Date 18:27:25 I Answer Time Caller station caller circuit caller cos Caller Routing class caller switch ID Caller'ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 2610 End Date I End Time selected Trunk Group selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time 8/ 9/19 18:27:28 Dialed Number Account Code Authorization Code Page 19 EFTA00051934

6317 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRI/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 18:29 start Date 8/ 9/19 I Answer Date 8/ 9/19 start Time 18:29:13 I Answer Time 18:29:27 I I End Date 8/ 9/19 End Time 18:29:27 Caller station 6317 selected Station 6381 Caller Circuit 04-01-13 Selected circuit 04-01-01 Caller coS 1 selected COS 4 Caller Routing class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANT Selected Facility Record Audit 2616 call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6367 Account Code I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 18:30 Start Date Start Time 8/ 9/19 I Answer Date 18:29:13 1 Answer Time 8/ 9/19 I End Date 18:29:27 End Time 8/ 9/19 18:30:03 Caller Station Caller Circuit caller COS Caller Routing class caller Switch ID Caller ANt Record Audit conference Audit Access code Code validation 6317 Selected Station 04-01-13 Selected circuit 1 selected CoS 1 selected Routing Class 001 Selected Route Pattern selected Facility 2616 call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6381 04-01-01 4 4 oialed Number 6367 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 18:38 Start Date Start Time 8/ 9/19 I Answer Date 18:38:16 I Answer Time 8/ 9/19 1 End Date 18:38:24 I End Time 8/ 9/19 18:38:24 caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code 6317 04-01-13 1 1 001 2625 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Page 20 6450 04-09-05 11 1 EFTA00051935

I Code validation 6317 OUT I Queue Time I Dialed Number Account Code Authorization Code 6450 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 18:38 Start Date Start Time 8/ 9/19 Answer Date I 18:38:16 Answer Time 8/ 9/19 j End Date 18:38:24 I End Time 8/ 9/19 18:38:54 Caller Station Caller circuit Caller COs Caller Routing Class caller switch ID Caller Ala Record Audit Conference Audit AccesS .Code code validation 6317 04-01-13 1 1 001 2625 Call Type call Status Queue Status Queue Time selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 18:38 Start Date Start Time 8/ 9/19 I Answer Date 18:38:54 I Answer Time I End Date j End Time 8/ 9/19 18:38:57 Caller Station Caller Circuit Caller cos caller Routing Class Caller Switch /D Caller ANT Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 2629 Selected Trunk Group selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 18:46 Start Date start Time 8/ 9/19 I Answer oate 18:46:28 Answer Time 8/ 9/19 I End Date 18:46:34 I End Time 8/ 9/19 18:46:34 Caller Station Caller Circuit Caller cos 6317 selected Station 04-01-13 Selected circuit 1 Selected COs Page 21 6404 03-14-02 11 EFTA00051936

Caller Routing Class Caller switch Io Caller ANt Record Audit Conference Audit Access Code Code Validation 001 2652 6317 OUT Selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6404 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 18:46 Start Date start Time 8/ 9/19 I Answer Date 18:46:28 I Answer Time 8/ 9/19 I End Date 18:46:34 I End Time 8/ 9/19 18:46:55 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch Io Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 I 0 I 01 2652 I I I Selected station 6404 Selected Circuit selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE To LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 03-14-02 Dialed Number 6404 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 18:51 start Date 8/ 9/19 I Answer Date Start Time 18:51:27 I Answer Time I CONTINUE End Date 8/ 9/19 End Time 18:51:47 Caller Station 6317 Selected station 6326 caller Circuit 04-01-13 Selected Circuit 04-12-01 Caller cos 1 Selected COS 14 Caller Routing class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANT selected Facility Record Audit 2679 Call Type LINE To LINE Conference Audit Call Status RINGING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 6326 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 19:28 Page 22 EFTA00051937

Start Date start Time 8/ 9/19 I Answer 19:28:10 Answer 6317 OUT Date Time I End Date End Time 8/9/19 19:28:36 Caller Station Caller circuit Caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2784 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status RINGING Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 19:29 Start Date Start Time 8/ 9/19 I Answer Date 19:29:46 I Answer Time 8/ 9/19 I End Date 19:29:58 End Time 8/ 9/19 19:29:58 caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected Station 04-01-13 selected circuit 1 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 2788 call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code I Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 19:30 start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:29:46 Answer Time 19:29:58 ( End Time 19:30:18 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2788 Selected station Selected Circuit Selected cos • Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code Page 23 EFTA00051938

6317 our Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 19:30 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End oate 19:30:24 I Answer Time 19:30:28 I End Time 8/ 9/19 19:30:28 Caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 selected Station 04-01-13 selected circuit 1 Selected cOS 1 selected Routing class 001 selected Route Pattern Selected Facility 2793 Call Type LINE To LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 9 -AUG-2019 19:30 Start Date 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 .Start Time 19:30:24 Answer Time 19:30:28 I End Time 19:30:36 Caller station caller circuit Caller COS caller Routing Class Caller switch 10 caller AN/ Record Audit Conference Audit Access Code Code validation 6317 selected station 04-01-13 Selected circuit 1 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 2793 Call Type LINE TO LINE Call Status IN CONVERSATION queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 19:32 Start Date I Start Time 8/ 9/19 I Answer Date 19:32:33 I Answer Time I End Date I End Time 8/ 9/19 19:32:36 Caller station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit 6317 selected Trunk Group 04-01-13 selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2797 Call Type ONE LINE call status DIALING Page 24 EFTA00051939

Access code Code Validation Dialed Number Account Code Authorization Code 6317 OUT Queue Status NULL QUEUE t Queue lime Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cIRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 19:35 Start Date Start Time 8/ 9/19 Answer Date I 19:34:59 Answer Time End Date End Time 8/ 9/19 19:35:17 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Cade Validation 6317 Selected station 04-01-13 Selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 2801 Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE I Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 19:35 Start Date Start Time 8/ 9/19 I Answer Date 19:35:17 I Answer Time 8/ 9/19 I End Date 19:35:21 I End Time 8/ 9/19 19:35:21 Caller Station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected station 04-01-13 Selected Circuit 1 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2802 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 19:35 Start Date Start Time 8/ 9/19 I Answer Date 19:35:17 I Answer Time 8/ 9/19 I End pate 19:35:21 End Time caller station Caller Circuit 6317 I Selected Station 6225 04-01-13 Selected circuit Page 25 8/ 9/19 1 19:35:28 03-08-11 EFTA00051940

Caller cos caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 OUT I selected cOS 14 i Selected Routing Class 4 001 selected Route Pattern selected Facility 2802 Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 6225 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 19:38 Start Date start Time 8/ 9/19 1 Answer Date 19:38:30 I Answer Time End Date End Time 8/ 9/19 19:38:33 caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 2811 selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code UsaCTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 19:38 start Date Start Time 8/ 9/19 I Answer Date 19:38:33 I Answer Time I End Date I End Time 8/ 9/19 19:38:36 Caller Station caller Circuit .Caller COS Caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access code code validation 6317 Selected Trunk Group 04-01-13 selected circuit 1 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 2812 Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 19:40 Page 26 EFTA00051941

6317 ouT start Date Start Time 8/ 9/19 Answer Date 19:40:53 I Answer Time 8/ 9/19 I End Date 19:40:59 I End Time 8/ 9/19 I 19:40:59 Caller station Caller Circuit Caller COS Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2816 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 19:41 Start Date Start Time 8/ 9/19 I Answer Date 19:40:53 Answer Time 8/ 9/19 I End Date 19:40:59 I End Time 8/ 9/19 19:41:48 Caller station caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code Validation 04-01-13 6317 1 1 001 2816 selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 19:45 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:45:38 ) Answer Time 19:45:49 End Time 8/ 9/19 19:45:49 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 1 04-01-13 1 1 1 001 2821 I I selected station Selected circuit Selected cos selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 ' 04-09-05 11 1 Dialed Number 6450 Account Code Page 27 EFTA00051942

6317 OUT I Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 19:46 Start Date 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 19:45:38 I Answer Time 19:45:49 I End Time 19:46:57 Caller station Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 001 2821 selected Station 6450 Selected circuit 04-09-05 selected cos 11 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cIRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 19:47 Start Date start Time 8/ 9/19 I Answer Date 19:46:57 Answer Time I End Date I End Time 8/ 9/29 19:47:00 caller Station Caller circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6317 I Selected Trunk Group 04-01-13 I selected circuit 1 I selected cos 1 I Selected Routing Class 001 I Selected Route Pattern I selected Facility 2823 I Call Type ONE LINE Call Status DIALING I Queue S Time tatus NULL QUEUE Queue Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 19:53 Start Date start Time 8/ 9/19 I Answer Date 19:53:53 Answer Time End Date End Time caller Station caller Circuit caller cos Caller Routing class caller switch ID caller ANT Record Audit 6317 04-01-13 1 1 001 2850 selected Trunk Group Selected circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Page 28 8/ 9/19 1 19:53:56 I 1 1 EFTA00051943

Conference Audit Access Code Code Validation 6317 OUT I Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD' NUMBER: 78 TIME STAMP: 9 -AUG-2019 20:14 Start Date start Time 8/ 9/19 I Answer Date 20:14:13 I Answer Time I End Date 8/ 9/19 I End Time 20:14:16 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller *NI Record Audit Conference Audit Access Code code validation 6317 Selected Trunk Group 04-01-13 selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2883 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 20:27 start Date start.Time 8/ 9/19 20:27:31 Answer Date Answer Time 8/ 9/19 I End Date 20:27:48 1 End Time 8/ 9/19 20:27:48 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access• Code Code Validation 6317 04-01-13 1 1 001 2914 9 selected Selected Selected Selected Selected selected Call Type LINE TO TRUNK Call Status ANSWER Queue status NULL QUEUE Queue Time Trunk Group circuit COS Routing Class Route Pattern 23 Facility 8 6 01-14-22 90 1 'Dialed Number 13475123575 Account Code Authorization Code Use CTRL/z to CANCEL; amis to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 20:32 Start Date 8/ 9/19 1 Answer Date Start Time 20:27:31 I Answer Time 8/ 9/19 I End Date 20:27:48 I End Time 8/ 9/19 20:32:38 I Caller station 6317 I Selected Trunk Group 6 Page 29 EFTA00051944

I caller circuit Caller COS caller Routing class Caller switch To caller ANT Record Audit Conference Audit Access code code validation 04-01-13 1 1 001 2914 9 6317 ouT selected circuit selected cos Selected Routing Class Selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 01-14-22 90 1 Dialed Number 13475123575 Account Code Authorization Code • use CTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 20:33 start Date Start Time 8/ 9/19 I Answer Date 20:33:10 I Answer Time 8/ 9/19 I End Date 20:33:28 End Time 8/ 9/19 20:33:28 Caller Station Caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code Validation 6317 04-01-13 1 1 001 2931 9 Selected Trunk Group Selected Circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type LINE TO TRUNK Call status ANSWER Queue status NULL QUEUE Queue Time 6 01-14-23 90 1 23 8 Dialed Number 13475123575 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 20:36 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:33:10 I Answer Time 20:33:28 I End Time 20:36:39 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch TO Caller ANT Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 2931 9 I Selected Trunk Group 6 Selected circuit Selected cos 90 Selected Routing Class 1 Selected Route Pattern 23 selected Facility 8 call Type LINE TO TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 01-14-23 Dialed Number 13475123575 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 30 EFTA00051945

I RECORD NUMBER: 83 start Date 8/ 9/19 start Time 20:36:39 6317 OUT TIME STAMP: 9 -AUG-2019 20:36 I Answer Date Answer Time I End Date End Time 8/ 9/19 20:36:42 caller Station caller circuit caller cos caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 1 selected Trunk Group 04-01-13 I selected circuit 1 I selected cos 1 I selected Routing Class 001 selected Route Pattern Selected Facility 2941 Call Type ONE LINE I Call Status DIALING Queue Status NULL QUEUE Queue Time 23 8 Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 20:50 Start Date Start Time 8/ 9/19 1 Answer Date 20:49:53 I Answer Time 8/ 9/19 I End Date 20:50:38 End Time 8/ 9/19 I 20:50:38 caller Station caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 selected Trunk Group 04-01-13 selected Circuit 1 selected cos 1 selected Routing class 001 Selected Route Pattern 23 Selected Facility 8 2957 Call Type LINE TO TRUNK Call Status ANSWER 9 Queue Status NULL QUEUE Queue Time 6 01-14-21 90 1 Dialed Number 19176056214 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 20:50 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 20:49:53 I Answer Time 20:50:38 I End Time 20:50:46 Caller station caller circuit caller cOs caller Routing class caller switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 2957 9 Selected Trunk Group selected circuit selected COS selected Routing Class selected Route Pattern 23 selected Facility 8 call Type LINE TO TRUNK call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6 01-14-21 90 1 Dialed Number 19176056214 Page 31 EFTA00051946

6317 OUT I Account code Authorization code Use cTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 20:50 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:50:47 I Answer Time 20:50:57 I End Time 20:50:57 Caller station Caller Circuit caller COS Caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 a 001 2959 Selected station Selected Circuit selected Cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code • use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 20:51 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time ZO:50:47 I Answer Time 20:50:57 I End Time 20:51:15 Caller Station Caller circuit caller COS caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6317 04-01-13 I 1 I 1 001 I 2959 selected Station selected Circuit Selected cos Selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 21:10 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 21:10:46 I Answer Time I End Time 21:10:49 caller station caller circuit Caller COS Caller Routing class Caller switch 10 caller ANI 6317 I Selected Trunk Group 04-01-13 I selected circuit 1 I Selected cos 1 selected Routing Class 001 selected Route Pattern I selected Facility Page 32 EFTA00051947

I Record Audit Conference Audit Access Code I Code Validation f Dialed Number I Account Code I Authorization Code 6317 OUT 2991 Call Type call status Queue Status I Queue Time ONE LINE DIALING NULL QUEUE Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: start Date Start Time 89 TIME STAMP: 9 -AUG-2019 21:10 8/ 9/19 I Answer Date End Date 8/ 9/19 21:10:49 I Answer Time I End Time 21:10:49 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 Selected Trunk Group 04-01-13 Selected circuit 1 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 2991 call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP; 9 -AUG-20I9 21:12 Start Date Start Time 8/ 9/19 I Answer Date 21:12:44 Answer Time End Date End Time 8/ 9/19 21:12:48 Caller Station Caller Circuit Caller COs Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2998 selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -AUG-2019 21:45 Start Date Start Time 8/ 9/19 I Answer Date 21:45:08 I Answer Time 8/ 9/19 I End Date 21:45:30 End Time 8/ 9/19 21:45:30 Page 33 EFTA00051948

caller station Caller Circuit caller CO5 caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 3043 9 • 6317 ouT selected Trunk Group selected Circuit selected Cos Selected Routing class selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue status NULL QUEUE Queue Time 6 01-14-23 90 1 Dialed Number 19176056214 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 21:47 Start Date Start Time 8/ 9/19 1 Answer Date 21:45:08 I Answer Time 8/ 9/19 I End Date 21:45:30 I End Time 8/ 9/19 21:47:13 Caller station caller circuit caller cos caller Routing class caller switch Io caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 3043 9 selected Trunk Group 6 selected Circuit 01-14-23 selected cos 90 selected Routing class 1 selected Route pattern 23 Selected Facility 8 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 19176056214 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 21:48 Start Date Start Time 8/ 9/19 I Answer Date 21:48:16 1 Answer Time I End Date End Time 8/ 9/19 21:48:23 caller Station Caller circuit Caller COS Caller Routing Class caller switch ID Caller ANT Record Audit conference Audit Access code Code validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 selected cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 3062 call Type oNE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 34 EFTA00051949

6317 OUT RECORD NUMBER: 94 TIME STAMP: 9 -AUG-2019 22:28 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 22:28:45 Answer Time I End Time 22:28:48 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code validation 6317 selected Trunk Group 04-01-13 Selected circuit 1 Selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 3122 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:37 Start Date Start Time 8/ 9/19 I Answer oate 22:37:15 ) Answer Time End Date End Time 8/ 9/19 22:37:15 caller Station Caller circuit Caller cos Caller Routing class Caller switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 3136 Call Type ONE LINE Call Status ON HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:37 Start Date Start Time 8/ 9/19 I Answer Date 22:37:15 I Answer Time I End Date End Time 8/ 9/19 22:37:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANt Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 3137 Selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Page 35 EFTA00051950

6317 OUT I Dialed Number Account Code I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 10-AuG-2019 0 :8 Start Date Start Time 8/10/19 I Answer Date 0:08:12 I Answer Time I End Date I End Time 8/10/19 0:08:14 Caller Station Caller Circuit caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6317 selected Trunk Group 04-01-13 Selected Circuit 1 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3226 Call Type ONE LINE Call Status BARGE REQUEST Queue status NULL QUEUE I Queue Time Dialed Number 003 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 10-AUG-2019 0 :8 Start Date Start Time 8/10/19 I Answer Date 0:08:14 I Answer Time 8/10/19 I End Date 8/10/19 0:08:14 I End Time 0:08:14 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 selected Trunk Group 04-01-13 Selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 5450 call Type LINE TO CONFERENCE 1 call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 10-AUG-2019 0 :8 Start Date Start'Time. 8/10/19 I Answer Date 0:08:14 I Answer Time 8/10/19 I End Date 0:08:14 I End Time 8/10/19 0:08:21 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 6317 I Selected Trunk Group 04-01-13 I Selected Circuit 1 I selected cos 1 I Selected Routing class 001 I selected Route Pattern Page 36 EFTA00051951

Caller ANI Record Audit conference Audit Access Code Code Validation 6317 OuT I Selected Facility 5450 Call Type LINE TO CONFERENCE 1 Call Status IN CONVERSATION 1 Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code se cIRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 10-AUG-2019 0 :8 Start Date 8/10/19 Start Time 0:08:29 Answer Date Answer Time I End Date 8/10/19 End Time 0:08:31 Caller Station Caller Circuit Caller CoS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 Selected Trunk Group 04-01-13 Selected Circuit 1 Selected cos 1 Selected Routing class 001 selected Route Pattern Selected Facility 3227 Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization Code Use'CTRL/7 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 10-AUG-2019 0 :8 start Date start Time 8/10/19 I Answer Date 0:08:31 Answer Time 8/10/19 I End Date 8/10/19 0:08:31 End Time 0:08:31 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record. Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 15450 Selected Trunk Group Selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Start Date 8/10/19 1 Answer Date 8/10/19 I End Date 8/10/19 I Start Time 0:08:31 I Answer Time 0:08:31 1 End Time 0:08:40 1 Page 37 RECORD NUMBER: 102 TIME STAMP: 10-AUG-2019 0 :8 EFTA00051952

6317 OUT Caller Station Caller circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6317 04-01-13 1 1 001 15450 Selected Trunk Group selected circuit Selected CoS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO CONFERENCE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time **_**_** Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 10-AUG-2019 0 :8 start Date 8/10/19 start Time 0:08:46 I Answer Date I Answer Time I End Date 8/10/19 End Time 0:08:51 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 3228 selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 10-AUG-2019 0 :8 Start Date Start Time 8/10/19 ( Answer Date 0:08:51 I Answer Time 8/10/19 f End Date 8/10/19 0:08:51 I End Time 0:08:51 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 5450 1 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE call Status ANSWER Queue status NULL QUEUE Queue Time e+-**_tte Dialed Number Account Code Authorization code use CTRLYZ to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00051953

6317 OUT RECORD NUMBER: 105 TIME STAMP: 10-AUG-2019 0 :9 start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 0:08:51 Answer Time 0:08:51 I End Time 0:09:01 Caller Station Caller Circuit Caller COS taller Routing class caller switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 5450 1 selected Trunk Group Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 10-AUG-2019 0 :9 Start Date Start Time 8/10/19 I AnsWer Date 0:09:40 I Answer Time 8/10/19 I End Date 0:09:45 End Time 8/10/19 0:09:45 Caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6317 selected Station 04-01-13 Selected circuit 1 selected COs 1 Selected Routing Class 001 Selected Route Pattern selected Facility 3230 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 10-AUG-2019 0 :10 Start Date Start Time 8/10/19 I Answer Date 0:09:40 ( Answer Time 8/10/19 I End Date 8/10/19 0:09:45 I End Time 0:10:26 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access code I Code validation 6317 Selected Station 04-01-13 Selected circuit 1 selected cps 1 selected Routing Class 001 Selected Route Pattern selected Facility 3230 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 39 6468 04-09-04 11 1 EFTA00051954

6317 ouT I Dialed Number 6468 I Account code I Authorization code 1 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 108 start Date Start Time TIME STAMP: 10-AUG-2019 0 :10 8/10/19 1 Answer Date 0:10:26 I Answer Time I End Date End Time 8/10/19 0:10:29 caller station Caller Circuit Caller COS Caller Routing class caller switch ID Caller AN! Record Audit Conference Audit Access code code Validation 6317 04-01-13 1 1 001 3231 selected Trunk Group Selected circuit Selected COS Selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 10-AUG-2019 0 :21 start Date 8/10/19 start Time 0:21:36 I Answer Date I Answer Time End Date End Time 8/10/19 0:21:39 caller station caller circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 3264 selected Trunk Group Selected circuit Selected as Selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE I. RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 1 :2 Start Date Start Time 8/11/19 I Answer Date 1:02:25 I Answer Time I End Date I End Time 8/11/19 1:02:34 Caller station caller circuit Caller cos caller Routing class 6317 selected Trunk Group 04-01-13 selected circuit 1 Selected cos 1 Selected Routing Class Page 40 EFTA00051955

caller Switch ID (I Caller ANI Record Audit conference Audit Access Code Code validation 001 8882 6317 Our Selected Route Pattern Selected Facility Call Type ONE LINE Call Status Busy Queue status NULL QUEUE Queue Time Dialed Number 6367 Account Code Authorization code Use CTRL/2 to CANCEL; aRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 1 :2 Start Date Start Time 8/11/19 I Answer Date 1:02:35 I Answer Time I End Date I End Time 8/11/19 1:02:42 caller Station Caller circuit caller cos caller Routing class caller Switch xi) Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8883 Selected Trunk Group Selected circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type ONE LINE call status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6367 Account code Authorization Code use CTRL/Z, to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 1 :9 Start Date Start Time 8/11/19 1 Answer Date 1:09:00 I Answer Time I End Date End Time 8/11/19 1:09:02 caller station Caller Circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code Validation 6317 I 04-01-13 I 1 1 001 8897 I II selected Trunk Group selected Circuit Selected cos Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE call status ON HOLD Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and attic, to CONTINUE I RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 1 :35 I start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Page 41 EFTA00051956

Start Time 6317 OUT 1:35:17 I Answer Time 1:35:21 I End Time 1:35:21 Caller Station caller Circuit Caller cOS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 Selected Station 04-01-13 selected Circuit 1 selected CoS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 8921 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/C1 to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 1 :35 Start Date start Time 8/11/19 I Answer Date 1:35:17 I Answer Time 8/11/19 I End Date 8/11/19 1:35:21 I End Time 1:35:56 Caller Station Caller circuit Caller COs caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access code Code validation 6317 Selected Station 04-01-13 Selected Circuit 1 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 8921 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 115 8/11/19 I Answer Date 1:35:S6 I Answer Time TIME STAMP: 11-AUG-2019 1 :36 Start Date Start Time 1 End Date End Time 8/11/19 1:36:32 Caller Station Caller circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 B928 Selected Station selected Circuit selected cos selected Routing class selected Route Pattern Selected Facility Call Type LINE To LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Page 42 EFTA00051957

6317 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 1 :36 Start Date Start Time 8/11/19 I Answer Date 1:36:32 I Answer Time 8/11/19 I End Date 1:36:35 1 End Time 8/11/19 1:36:35 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 8929 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 1 :37 Start Date start Time 8/11/19 I Answer Date 1:36:32 I Answer Time 8/11/19 I End Date 8/11/19 1:36:35 I End Time 1:37:05 Caller Station Caller circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8929 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 1 :37 Start Date Start Time 8/11/19 Answer Date I 1:37:13 Answer Time 8/11/19 1 End Date 1:37:17 1 End Time 8/11/19 1:37:17 Caller Station caller Circuit Caller CoS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code 6317 Selected Station 04-01-13 selected Circuit 1 Selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 8930 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Page 43 6468 04-09-04 11 1 EFTA00051958

I code validation 1 Dialed Number 6468 1 Account Code Authorization Code 6317 ouT I Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 11-AUG-2019 1 :38 start Date 8/11/19 I Answer Date 8/11/19 End Date 8/11/19 Start Time 1:37:13 I Answer Time 1:37:17 I End Time 1:38:48 Caller station caller circuit caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 8930 Selected station selected circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 120 TIME STAMP: 11-AUG-2019 1 :39 start Date 8/11/19 Start Time 1:38:57 1 Answer Date I Answer Time End Date End Time 8/11/19 1:39:14 caller Station caller circuit caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 8931 selected Station Selected circuit selected COS Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 1 :39 Start Date 8/11/19 ( Answer Date End Date 8/11/19 start Time 1:39:14 I Answer Time End Time 1:39:24 Caller station 6317 1 Selected Station 6378 Caller Circuit 04-01-13 1 selected Circuit 03-09-12 caller cos 1 I selected cos 4 Page 44 EFTA00051959

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 OUT 1 Selected Routing Class 4 001 selected Route Pattern selected Facility 8932 Call Type LINE TO LINE Call status RINGING Queue status NULL QUEUE Queue Time Dialed Number 6378 Account Code Authorization code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 1 :40 Start Date Start Time 8/11/19 I Answer Date 1:40:08 I Answer Time 8/11/19 I End Date 1:40:21 I End Time 8/11/19 1:40:21 caller Station Caller circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8935 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6350 04-01-02 4 4 Dialed Number 6378 Account code Authorization Code • Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 1 :40 Start Date Start Time 8/11/19 I Answer Date 1:40:08 I Answer Time 8/11/19 I End Date 8/11/19 1:40:21 I End Time 1:40:46 Caller station Caller circuit Caller Cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 8935 Selected station selected circuit Selected CoS selected Routing class selected Route Pattern selected Facility Call Type LINE To LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6350 04-01-02 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 124 TIME sTAMP: 11-AUG-2019 3 :6 page 45 EFTA00051960

start Date start Time 6317 OUT 8/11/19 I Answer Date 8/11/19 f End Date 3:06:00 Answer Time 3:06:05 End Time 8/11/19 3:06:05 Caller Station caller circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 8974 selected station selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization code use cIRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 11-AUG-2019 3 :6 Start Date Start Time 8/11/19 I Answer Date 3:06:00 I Answer Time 8/11/19 I End Date 8/11/19 3:06:05 End Time 3:06:14 Caller station Caller Circuit caller cos caller Routing Class Caller switch ID Caller ANT Record Audit conference Audit Access code Code validation 6317 04-01-13 1 1 001 8974 selected station selected Circuit Selected Cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 11-AUG-2019 3 :6 Start Date Start Time 8/11/19 I Answer Date 3:06:14 Answer Time I End Date ( End Time 8/11/19 3:06:17 caller Station caller circuit Caller Cos caller Routing class caller switch ID caller AN/ Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 8976 selected Trunk Group selected circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Page 46 EFTA00051961

6317 our use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 11-AUG-2019 4 :11 Start Date start Time 8/11/19 I Answer Date 4:11:21 I Answer Time 8/11/19 I End Date 4:11:27 I End Time 8/11/19 4:11:27 Caller station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 9013 selected Station Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q tO CONTINUE RECORD NUMBER: 128 TIME STAMP: 11-AUG-2019 4 :13 Start Date Start Time 8/11/19 Answer Date I 4:11:21 Answer Time 8/11/19 I End Date 8/11/19 4:11:27 I End Time 4:13:46 Caller Station caller Circuit Caller 'COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 9013 Call Type Call Status queue Status queue Time selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 11-AUG-2019 4 :13 Start Date 8/11/19 Start Time 4:13:46 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit I Answer Date I Answer Time End Date 8/11/19 End Time 4:13:49 6317 04-01-13 1 1 001 9017 selected Trunk Group selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Page 47 EFTA00051962