6314 OUT 1 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 11-AUG-2019 7 :36 start Date Start Time 8/11/19 I Answer Date 7:36:10 I Answer Time 8/11/19 I End Date 7:36:14 End Time 8/11/19 7:36:14 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID' 001 Caller ANI Record Audit conference Audit Access Code Code Validation 6330 0994-09-01 1 9388 Selected Station Selected circuit Selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 7 :36 Start Date Start Time 8/11/19 I Answer Date 7:36:10 f Answer Time 8/11/19 I End Date 8/11/19 7:36:14 I End Time 7:36:25 caller Station Caller Circuit Caller cos 99 Caller Routing class 1 Caller, Switch ID 001 caller ANI Record Audit Conference Audit Access Code Code Validation 6330 04-09-01 9388 Selected Station selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 11-AUG-2019 8 :13 Start Date Start Time 8/11/19 f Answer Date 8:12:57 I Answer Time 8/11/19 I End Date 8:13:02 I End Time 8/11/19 8:13:02 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller AN! 6265 Selected Station 03-11-12 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility Page 28 6314 04-09-03 11 1 EFTA00051563

6314 OUT Record Audit 9476 call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6314 call status Queue status Queue Time ANSWER NULL QUEUE Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 8 :13 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:12:57 Answer Time 8:13:02 ( End Time 8:13:42 caller station caller circuit caller Cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6265 selected station 03-11-12 Selected circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 9476 call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code 'Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER; 79 TIME STAMP: II-AUG-2019 8 :20 Start Date Start Time 8/11/19 I Answer Date 8:20:27 I Answer Time 8/11/19 End Date 8:20:29 I End Time 8/11/19 8:20:29 Caller Trunk Group Caller Circuit Caller COS Caller Routing class Caller switch to caller ANI Record Audit Conference Audit Access Code code Validation 14 04-16-02 1255 9604 9523 Selected Station selected Circuit selected cos selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time . 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code 9732079604 Use CTRL/2 tO CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 11-AUG-2019 8 :20 Start Date start Time 8/11/19 I Answer Date 8:20:27 I Answer Time 8/11/19 I End Date 8/11/19 8:20:29 I End Time 8:20:30 Page 29 EFTA00051564

Caller Trunk Group Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 14 04-16-02 255 1 9604 9519 6314 OUT Selected station Selected Circuit selected cos Selected Routing class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9732079604 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 81 TIME STAMP: 11-AUG-2019 8 :20 start Date Start Time 8/11/19 I Answer Date 8:20:30 Answer Time 8/11/19 I End Date 8:20:30 End Time 8/11/19 8:20:30 Caller Trunk Group S Selected Station 6314 Caller Circuit Caller cos 0 07 1-12-01 1 Selected Circuit Selected cos 04-09-03 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID Caller ANI Selected Route Pattern selected Facility Record Audit 9519 Call Type TRUNK TO LINE Conference Audit Call Status ANSWER Access Code code Validation Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2to CANCEL; CTRL/S to PAUSE and CTRLA to CONTINUE RECORD NUMBER: 82 TIME STAMP: 11-AUG-2019 8 :20 Start Date 8/11/19 f Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:20:30 I Answer Time 8:20:30 I End Time 8:20:32 caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 5 01-12-01 107 1 9519 Selected station 6314 selected Circuit 04-09-03 selected COS 11 selected Routing Class 1 Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 30 EFTA00051565

6314 OUT RECORD NUMBER: 83 TIME STAMP: 11-AUG-2019 8 :26 Start Date Start Time 8/11/19 1 Answer Date 8:26:53 I Answer Time 8/11/19 I End Date 8:26:59 I End Time 8/11/19 8:26:59 Caller Station Caller Circuit Caller cos caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 9556 Selected Station Selected Circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 11-AUG-2019 8 :27 Start Date Start Time 8/11/19 I Answer Date 8:26:53 I Answer Time 8/11/19 1 End Date 8/11/19 8:26:59 I End Time 8:27:21 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit AcCess code Code validation 6261 03-09-03 4 4 001 9556 Selected Station 6314 Selected Circuit 04-09-03 Selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 11-AUG-2019 8 :32 Start Date Start Time 8/11/19 Answer Date 8:32:48 Answer Time 8/11/19 I End Date 8:32:54 I End Time 8/11/19 8:32:54 caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access code Code validation 6363 Selected Station 03-09-06 selected circuit 4 Selected cOS 4 selected Routing Class 001 Selected Route Pattern Selected Facility 9579 Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 31 EFTA00051566

6314 OUT Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 11-AUG-2019 8 :34 Start Date Start Time 8/11/19 I Answer Date 8:32:48 1 Answer Time caller Station 633 Caller circuit 03-609-06 I Caller cos 4 Caller Routing Class 4 Caller Switch ID caller ANI 001 Record Audit 9579 Conference Audit Access code code validation Dialed Number 6313 Account Code Authorization Code 8/11/19 I End Date 8:32:54 End Time 8/11/19 8:34:18 selected Station Selected circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 87 TIME STAMP: 11-AUG-2019 8 :38 start Date start Time 8/11/19 I Answer Date 8:38:22 Answer Time 8/11/19 I End Date 8:38:25 End Time 8/11/19 8:38:25 Caller Trunk Group caller Circuit Caller Cos Caller Routing class caller Switch ID Caller AN1 Record Audit Conference Audit Access. Code Code Validation 5 01-12-01 107 1 4483 9612 I selected station Selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8:38:22 I Answer Time 8/11/19 I End Date 8:38:25 I End Time 8/11/19 8:38:27 caller Trunk Group Caller circuit caller Cos Caller. Routing class Caller switch ID S 01-12-01 107 1 Selected station selected circuit Selected cos Selected Routing class Selected Route Pattern Page 32 6314 04-09-03 11 1 EFTA00051567

caller ANI Record Audit conference Audit Access code code validation 4483 9612 6314 OUT selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number . 6313 Account Code Authorization Code 6092764483 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 89 8/11/19 I Answer Date 8:44:26 I Answer Time TIME STAMP: 11-AUG-2019 8 :44 start Date start Time 8/11/19 I End Date 8:44:49 I End Time 8/11/19 8:44:49 caller station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6261 03-09-03 4 4 001 9658 Selected station selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 0114-09-03 1 Dialed Number 6313 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRi/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 11-AUG-2019 8 :44 Start Date Start Time 8/11/19 I Answer Date 8:44:26 I Answer Time 8/11/19 I End Date 8/11/19 8:44:49 I End Time 8:44:58 caller Station caller Circuit Caller cos caller Routing class caller switch /D caller ANI Record Audit conference Audit Access code Code Validation 6261 03-09-03 4 4 001 9658 selected Station selected Circuit selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code • Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 11-AUG-2019 8 :47 I Start Date 8/11/19 I Answer Date 8/11/19 I End Date I Start rime 8:47:00 t Answer Time 8:47:07 End Time Page 33 1 8/11/19 8:47:07 EFTA00051568

6314 OUT Caller Trunk Group Caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 5 01-12-01 107 1 6678 9676 Selected station Selected Circuit selected COS selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/2 to.CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 11-AUG-2019 8 :47 Start Date Start Time 8/11/19 ( Answer Date 8:47:00 I Answer Time 8/11/19 I End Date 8/11/19 8:47:07 I End Time 8:47:50 Caller Trunk Group Caller circuit caller cos Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code code validation 01-12-01 107 1 6678 9676 selected Station Selected Circuit Selected cos Selected Routing class selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status /N CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 11-AUG-2019 10:26 start Date Start Time 8/11/19 I Answer Date 10:26:21 I Answer Time 8/11/19 10:26:24 End Date End Time 8/11/19 10:26:24 Caller Station Caller Circuit • I Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6270 02-06-12 14 4 001 9909 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue TiMe 6314 04-09-03 11 1 Dialed. Number 6313 Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE ' Page 34 EFTA00051569

6314 OUT RECORD NUMBER: 94 TIME STAMP: 11-AUG-2019 10:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 10:26:21 I Answer Time 10:26:24 I End Time 10:26:27 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch /D Caller ANI Record Audit Conference Audit Access Code Code validation 6270 02-06-12 14 4 001 9909 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE To LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to RECORD NUMBER: 95 TIME STAMP: 11-AUG-2019 10:49 Start Date 8/11/19 I Answer Date 8/11/19 start Time 10:49:03 I AnSWer Time 10:49:07 I CONTINUE I End Date 8/11/19 End Time 10:49:07 Caller Trunk Group 14 I Selected Station 6314 Caller Circuit 04-16-02 I Selected Circuit 04-09-03 Caller cos Caller Routing Class 155 Selected cos 11 Selected Routing class 1 I Caller Switch ID selected Route Pattern I Caller ANI 4006 I selected Facility Record Audit 35 I call Type TRUNK TO LINE Conference Audit Call Status ANSWER AcCesS Code code validation oialed.Number Queue status NULL QUEUE I Queue Time 6313 Account Code Authorization code 9734204008 Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE' RECORD NUMBER: 96 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 1 Answer Date 10:49:03 I Answer Time 8/11/19 I End Date 8/11/19 10:49:07 I End Time 10:49:08 Caller Trunk Group Caller circuit caller cOS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 I Selected Station 04-16-02 selected Circuit 255 selected cos 1 selected Routing Class Selected Route Pattern 4008 Selected Facility 33 call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 35 6314 04-09-03 11 EFTA00051570

6314 oUT Dialed Number 6313 Account Code • Authorization Code 9734204008 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 11-A0G-2019 10:49 Start Date start Time 8/11/19 j Answer Date 10:49:08 I Answer Time 8/11/19 I End Date 10:49:08 I End Time 8/11/19 10:49:08 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller Am Record Audit Conference Audit Access Code code validation 0 07 1-12-02 11 33 It Selected Station Selected circuit selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 11-A0G-2019 10:49 Start Date start Time 8/11/19 I Answer Date 10:49:08 I Answer Time 8/11/19 I End Date 8/11/19 10:49:08 End Time 10:49:09 Caller Trunk Group Caller circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation S Selected station 01-12-02 selected Circuit 107 Selected COS 1 Selected Routing class Selected Route Pattern Selected Facility 33 Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 10:54:20 I Answer Time 10:54:24 I End Time 8/11/19 10:54:24 Caller station caller Circuit Caller cos • caller Routing Class 6265 03-11-12 11 1 selected Station Selected Circuit Selected cos Selected Routing Page 36 6314 04-09-03 11 Class 1 EFTA00051571

I Caller Switch ID I Caller ANT 1 Record Audit Conference Audit Access Code Code validation 1 6314 OUT 001 I Selected Route Pattern Selected Facility 66 I call Type LINE TO LINE I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6314 Account code Authorization Code 1 1 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 Answer Time 8/11/19 I End Date 8/11/19 10:54:24 I End Time 10:54:53 Caller Station Caller circuit Caller COS Caller Routing Class Caller switch ID 001 Caller AN' Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 66 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 11-AUG-2019 11:10 Start Date Start Time 8/11/19 I Answer Date 11:09:55 I Answer Time ( End Date I End Time 8/11/19 11:10:08 caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6381 04-01-01 4 4 001 315 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 • 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to. CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 102 TIME STAMP: 11-AUG-2019 11:12 1 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 1 Page 37 EFTA00051572

1 Start Time 11:12:48 1 Answer 6314 oUT Time 11:12:51 I End Time 11:12:51 Caller Trunk Group Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 01-12-01 5 1 I 1 1 I 1 1 4483 120 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 11:12:48 I Answer Time 8/11/19 I End Date 8/11/19 11:12:51 I End Time 11:13:07 caller Trunk Group caller Circuit Caller cos Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code Validation S 01-12-01 107 1 4483 120 Selected station Selected Circuit 1119-03 Selected cos 11 Selected Routing class 1 Selected Route Pattern selected Facility call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 6092764483 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 11-AUG-2019 11:13 start Date 8/11/19 I Answer :Start Time 11:13:28 I Answer Date Time 8/11/19 I End Date 8/11/19 11:13:28 End Time 11:13:28 Ciller Trunk Group Caller circuit Caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 f 107 1 120 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account code Authorization Code Page 38 EFTA00051573

6314 OUT use CTRL/2 to CANCEL; CTRL/S to PAUSE and MLA to CONTINUE RECORD NUMBER: 105 TINE STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 Answer Date I 11:13:28 Answer Time 8/11/19 1 End pate 8/11/19 11:13:28 1 End Time 11:13:32 caller Trunk Group Caller Circuit caller cos. Caller Routing Class caller Switch ID Caller AN/ Record Audit conference Audit Access Code Code validation S 01-12-01 107 1 120 Selected Station 6314 Selected Circuit 04-09-03 selected COS 11 selected Routing class 1 selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status CONVERSATION BEFORE MOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 11-AUG-2019 11:31 Start Date Start Time 8/11/19 I Answer Date 11:31:12 I Answer Time 8/11/19 1 End Date 8/11/19 11:31:16 1 End Time 11:31:16 Caller Station Caller circuit Caller Cos Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code Code validation 6261 03-09-03 4 4 001 214 selected Station 6314 Selected Circuit 04-09-03 Selected cos 11 selected Routing Class 1 Selected Route Pattern selected Facility 8 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed. Number 6314 Account code Authorizatioh Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 11:31 start Date 8/11/19 1 Answer Date 8/11/19 1 End Date 8/11/19 Start Time 11:31:12 I Answer Time 11:31:16 I End Time 11:31:33 Caller Station Caller Circuit Caller COs caller Routing Class Caller Switch ID 'Caller AN! Record Audit Conference Audit Access Code 6261 Selected Station 03-09-03 selected circuit 4 Selected cos 4 selected Routing Class 001 Selected Route Pattern selected Facility 8 214 Call Type LINE TO LINE Call Status IN CONVERSATION I Queue status NULL QUEUE Page 39 6314 04-09-03 11 1 EFTA00051574

I Code validation I Dialed Number 6314 I Account code I Authorization Code 6314 ouT I Queue Time use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date 8/11/19 ( End Date 8/11/19 Start Time 11:31:35 I Answer Time 11:31:39 End Time 11:31:39 caller station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 214 Selected Station Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 ( Answer Date 8/11/19 I End Date 8/11/19 Start Time 11:31:35 Answer Time 11:31:39 t End Time 11:31:45 Caller Station Caller circuit Caller cos caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6261 selected Station 03-09-03 Selected circuit 4 selected Cos 4 selected Routing class 001 selected Route Pattern Selected Facility 214 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status. NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 12:11 Start Date 8/11/19 I Answer Date Start Time 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 End Time 12:11:06 Caller Station Caller Circuit Caller COS 6480 I selected Station 02-03-05 I Selected Circuit 11 I Selected CoS Page 40 6314 04-09-03 11 EFTA00051575

• Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6314 oUT 1 I Selected Routing class 1 001 I Selected Route Pattern I Selected Facility 360 ( call Type LINE TO LINE I Call status ANSWER ( Queue Status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/C1 to CONTINUE 'RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 12:12 Start Date Start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 End Time 12:12:14 caller Station Caller circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6480 02-03-0S 11 1 001 360 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 12:14 Start Date 8/11/19 Start Time 12:14:02 I Answer Date 8/11/19 I End Date Answer Time 12:14:33 I End Time 8/11/19 12:14:33 Caller Station Caller circuit caller cos Caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 366 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 12:14 Page 41 EFTA00051576

start Date 8/11/19 Start Time 12:14:02 I 6314 out Answer Date 8/11/19 Answer Time 12:14:33 End Date 8/11/19 End Time 12:14:47 Caller Station caller Circuit caller cOS caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6261 selected Station 03-09-03 Selected circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 366 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 Start Date 8/11/19 Start Time 12:23:58 TIME STAMP: 11-AUG-2019 12:24 Answer Date Answer Time 8/11/19 I End Date 8/11/19 12:24:14 End Time 12:24:14 caller station caller circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 403 Selected Station selected circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 12:24 start Date Start Time 8/11/19 I Answer Date 12:23:58 I Answer Time 8/11/19 I End Date 8/11/19 12:24:14 End Time 12:24:39 Caller station caller circuit caller COS caller Routing Class Caller switch to Caller AN/ Record Audit conference Audit Access code code validation 6261 selected station 03-09-03 Selected Circuit 4 selected cos 4 Selected Routing class 001 selected Route Pattern selected Facility 403 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 42 EFTA00051577

6314 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD. NUMBER: 116 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 12:25:50 I Answer Time 8/11/19 End Date 12:26:08 I End Time 8/11/19 12:26:08 caller Station Caller Circuit Caller cos Caller Routing class Caller switch ID caller ANT Record Audit • conference Audit Access Code Code validation 6227 Selected Station 04-08-06 Selected Circuit 11 Selected COS 11 1 selected Routing Class 1 001 Selected Route Pattern selected Facility 411 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 12:26 start Date Start Time 8/11/19 I Answer Date 12:25:50 1 Answer Time 8/11/19 I End Date 8/11/19 12:26:08 I End Time 12:26:19 Caller Station caller circuit Caller COS Caller Routing Class Caller switch ID caller ANT Record Audit Conference Audit Access Code Code Validation 6227 Selected Station 04-08-06 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 411 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 12:38 Start Date start Time 8/11/19 1 Answer Date 12:38:25 I Answer Time 8/11/19 1 End Date 12:38:30 I End Time 8/11/19 12:38:30 Caller Station Caller Circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit 6266 1 Selected Station 03-08-09 selected Circuit 11 selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 459 Call Type LINE TO LINE call Status ANswER Page 43 6314 04-09-03 11 1 EFTA00051578

Access code code validation 6314 OUT I Queue status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TINE STAMP: 11-AUG-2019 12:38 Start Date Start Time 8/11/19 I Answer Date 12:38:25 I Answer Time 8/11/19 I End Date 8/11/19 12:38:30 I End Time 12:38:43 Caller station Caller circuit Caller cos caller Routing Class 1 caller switch ID 001 Caller ANT Record Audit 459 conference Audit Access Code code validation 6266 03-08-09 11 selected Station selected Circuit selected Cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TINE STAMP: 11-AUG-2019 13:0 Start Date start Time 8/11/19 I Answer Date 13:00:43 1 Answer Time 8/11/19 1 End Date 13:00:57 1 End Time 8/11/19 13:00:57 caller Trunk Group .Caller Circuit Caller COS Caller Routing Class Caller Switch /0 caller ANI Record Audit Conference Audit Access Code Code Validation S 01-12-03 107 1 5308 512 selected Station selected circuit selected COS Selected Routing class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 AcCount Code Authorization code 9177045308 use CTRL/Z to CANCEL; CTRLiS to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 13:1 Start Date 8/11/19 I Answer Date Start Time 13:00:43 I Answer Time 8/11/19 1 End Date 13:00:57 1 End Time 8/11/19 13:01:18 Caller Trunk Group caller circuit 5 I Selected Station 6314 01-12-03 I selected Circuit Page 44 04-09-03 EFTA00051579

caller cot Caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6314 OUT 107 selected cos 11 1 selected Routing class 1 selected Route Pattern 5308 selected Facility 512 Call Type TRUNK TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 9177045308 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 13:11 Start Date Start Time 8/11/19 I Answer Date 13:11:25 I Answer Time 8/11/19 I End Date 13:11:29 End Time 8/11/19 13:11:29 Caller station Caller Circuit caller cos Caller Routing Class Caller Switch ID caller AN/ Record Audit Conference Audit Access code Code Validation 6326 04-12-01 14 4 001 546 Selected station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/no CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 13:11 Start Date Start Time 8/11/19 Answer Date I 13:11:25 Answer Time 8/11/19 I End Date 8/11/19 13:11:29 End Time 13:11:35 caller station Caller Circuit caller cos • caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6326 Selected station 04-12-01 selected Circuit 14 selected COS 4 Selected Routing class 001 Selected Route Pattern selected Facility 546 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code 6314 04-09-03 11 1 use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 124 TIME STAMP: 11-AUG-2019 13:14 Page 45 EFTA00051580

6314 OUT 1 start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 I Start Time 13:14:43 I Answer Time 13:14:56 I End Time 13:14:56 I 1 Caller station 6247 I Selected Station 6314 Page 46 EFTA00051581

6314 OUT GDR ...? OISP /AFTER 08-08-19 /SELECTED-STATION=6314 --- CDR Data --- RECORD NUMBER: 1 TIME Start Date 8/ 9/19 start Time 14:05:41 STAMP: 9 -AUG-2019 14:6 I Answer Date 8/ 9/19 I I Answer Time 14:06:08 End Date 8/ 9/19 End Time 14:06:08 Caller station 6454 Selected Station 6314 Caller Circuit 04-11-15 Selected circuit 04-09-03 Caller cos 11 Selected cos 11 caller Routing class 1 selected Routing Class 1 Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 1182 call Type LINE TO LINE Conference Audit call Status ANSWER Access code Queue status NULL QUEUE Code Validation Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 14:6 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:05:41 I Answer Time 14:06:08 I End Time 14:06:22 Caller station caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6454 Selected station 04-11-15 Selected Circuit 11 Selected cos 1 Selected Routing class 001 selected Route Pattern Selected Facility 1182 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 14:25 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 14:25:01 I Answer Time I End Time 14125:07 Caller Station 6376 Selected Station 6314 Caller Circuit 03-13-06 Selected Circuit 04-09-03 caller cos 4 I Selected cos 11 Caller Routing Class caller Switch ID 4 001 IV Selected Routing class Selected Route Pattern 1 Caller ANI Record Audit 1420 I Selected Facility Call Type LINE TO LINE Page 1 EFTA00051582

I Conference Audit Access code code validation Dialed Number 6313 Account Code Authorization code 6334 OUT I Call Status RINGING I Queue Status I Queue rime NULL QUEUE Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE ! I RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:07 1 Answer Time 8/ 9/19 End Date I 14:25:16 End Time 8/ 9/19 14:25:16 caller station Caller circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6376 03-13-06 4 4 001 1422 Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: S TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:07 1 Answer Time 8/ 9/19 I End Date 8/ 9/19 14:25:16 I End Time 14:25:46 Caller Station Caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6376 Selected station 03-13-06 Selected Circuit 4 selected COS 4 selected Routing Class 001 Selected Route Pattern Selected Facility 1422 Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 15:48 Start Date Start Time 8/ 9/19 I Answer Date 15:48:01 I Answer Time I End Date 8/ 9/19 I End Time 15:48:36 Caller Station 6467 I Selected Station 6314 Page 2 EFTA00051583

caller circuit caller cos caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 03-03-04 11 1 001 1935 6314 OUT selected Circuit selected Cos selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 04 09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 16:04:00 I Answer Time 8/ 9/19 I End Date 16:04:09 End Time 8/9/19 16:04:09 caller station caller circuit caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6363 I 03-09-06 I 4 A 001 2022 Selected station Selected Circuit selected cos 11 Selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and.CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 Answer Date I 16:04:00 Answer Time 8/ 9/19 I End Date 16:04:09 I End Time 8/9/3.9 16:04:49 caller Station Caller circuit caller cos caller Routing class Caller switch /D Caller ANI Record Audit Conference Audit Access code code validation 6363 selected Station 03-09-06 selected circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 2022 Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 3 EFTA00051584

6314 OUT RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 16:45 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 16:45:23 I Answer Time 16:45:41 End Time 16:45:41 Caller Station 187 Selected station 6314 Caller Circuit 04-12-07 I Selected Circuit 04-09-03 Caller COS 11 Selected COS 11 caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit Conference Audit 2201 Selected Facility Call Type LINE TO LINE call Status ANSWER Access Code Code validation Dialed Number 6314 Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 16:45 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 End Date I 16:45:23 I Answer Time 16:45:41 End Time 8/ 9/19 16:45:52 caller Station Caller Circuit Caller cos caller Routing class caller switch ID 001 Caller ANI Record Audit conference Audit Access code Code Validation 1487 04-12-07 11 1 2201 Call Type Call status Queue Status Queue Time Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 17:23 .Start Date Start Time 8/ 9/19 Answer Date I 17:23:33 Answer Time 8/ 9/19 End Date I 17:23:38 End Time 8/ 9/19 17:23:38 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6271 03-13-11 4 4 001 2332 Selected station Selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility 42 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Page 4 EFTA00051585

6314 OUT Account Code I Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 17:23 start pate start Time 8/ 9/19 I Answer Date 17:23:33 I Answer Time 8/ 9/19 I End Date 17:23:38 End Time 8/ 9/19 17:23:45 Caller station Caller Circuit Caller Cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code code Validation 6271 03-13-11 4 4 001 2332 Selected Station Selected Circuit Selected COs selected Routing Class Selected Route Pattern Selected Facility 42 Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 17:23 Start Date 8/ 9/19 I Answer Date Start Time 17:23:45 I Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/9/19 17:23:45 Caller Trunk Group caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-01 255 1 2332 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number ' 6314 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 Answer Date I 17:23:45 Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/ 9/19 17:23:46 Caller Trunk Group caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI 14 04-16-01 255 ' 1 Selected Selected Selected selected Selected Selected Page 5 Station Circuit COS Routing class Route Pattern Facility 42 6314 04-09-03 11 1 EFTA00051586

Record Audit Conference Audit Access Code code validation 6314 OUT 2332 call Type I Call status Queue Status Queue Time TRUNK TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 17:32:17 I Answer Time 8/ 9/19 I End Date 17:32:23 End Time 8/ 9/19 17:32:23 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access code Code Validation 6225 03-08-11 14 4 001 2392 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313. Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 17:32 Start Date start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 17:32:17 Answer Time 17:32:23 I End Time 17:32:44 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller AN! Record Audit conference Audit Access Code code validation 6225 03-08-11 14 4 001 2392 selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 End Time 8/ 9/19 I 17:32:56 Page 6 EFTA00051587

Caller Station Caller circuit caller cos Caller Routing Class Caller switch ID caller' ANI Record Audit conference Audit Access code code validation 6265 03-11-12 11 1 001 2397 6314 OUT Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/7 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 17:33 Start Date Start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 I End Time 8/ 9/19 17:33:00 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6265 selected Station 03-11-12 Selected circuit 11 Selected cos 1 Selected Routing Class 001 selected Route Pattern Selected Facility 2397 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 • Account. Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 18:18 Start Date start Time 8/ 9/19 I Answer Date 18:18:24 I Answer Time 8/ 9/19 End Date I 18:18:30 End Time 8/9/19 18:18:30 Caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID 001 taller ANI Record Audit Conference Audit Access code Code Validation 6265 03-11-12 11 1 2560 Selected Station Selected Circuit Selected Cos selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 7 EFTA00051588

6314 OUT RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 18:19 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 18:18:24 Answer Time 18:18:30 I End Time 18:19:30 caller station Caller Circuit Caller cOS caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6265 Selected Station 03-11-12 Selected circuit 11 Selected Cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 2560 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to cANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 19:03:12 I Answer Tillie 8/ 9/19 I End Date 19:03:21 I End Time 8/ 9/19 19:03:21 caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 2720 I Selected station Selected Circuit selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 19:03:12 I Answer Time 8/ 9/19 I End Date 19:03:21 End Time 8/ 9/19 19:03:30 Caller station caller Circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6365 03-09-07 4 4 001 2720 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 8 EFTA00051589

6314 OUT I Dialed Number 6314 Account code Authorization Code use cTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 23 8/ 9/19 Answer Date ) 19:06:08 I Answer Time Start Date start Time TIME STAMP: 9 -AUG-2019 19:6 8/ 9/19 I End Date 19:06:12 End Time 8/ 9/19 19:06:12 caller station Caller Circuit Caller cos Caller Routing class caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6265 03-11-12 11 1 2729 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 19:6 start Date 8/ 9/19 Start Time • 19:06:08 Answer Date Answer Time 8/ 9/19 I End Date 19:06:12 End Time 8/9/3.9 19:06:25 Caller Station caller Circuit Caller Cos Caller Routing Class Caller Switch ID 001 Caller ANT Record Audit Conference Audit Access Code Code validation 03-11-12 6265 11 1 2729 Selected station 6314 Selected Circuit selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6314 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:13 8/ 9/19 Answer oate I 19:13:23 Answer Time Start Date Start Time Caller Trunk Group Caller circuit caller COS :Caller Routing Class Caller switch ID 8/ 9/19 I End Date 19:13:32 End Time 8/ 9/19 19:13:32 14 Selected Station 6314 04-16-03 I selected Circuit 04-09-03 255 Selected cos 11 1 selected Routing Class 1 Selected Route Pattern Page 9 EFTA00051590

6314 oUT I caller ANI 1965 I selected Facil i ty Record Audit 2747 I call Type TRUNK TO LINE Conference Audit Access code code validation Dialed Number 6314 Call Status Queue Status I Queue Time ANSWER NULL QUEUE Account Code I Authorization code 9085781965 use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:13 start Date start Time 8/ 9/19 I Answer Date 19:13:23 Answer Time 8/ 9/19 I End Date 19:13:32 End Time 8/ 9/19 19:13:33 caller Trunk Group caller circuit caller cos caller Routing Class caller switch to Caller ANI Record Audit conference Audit Access code Code validation 14 04-16-03 255 1 1965 2745 selected station selected circuit selected cos Selected Routing Class 1 selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04r09-03 11 • Dialed Number 6314 Account Code Authorization Code 9085781965 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TINE STAMP: 9 -AUG-2019 19:13 Start Date start Time / 19:13 :33 8 9/19 13:33 Answer Date 8/ 9/19 End Date Answer Time 19:13:33 End Time I 8/ 9/19 19:13:33 caller Trunk Group caller Circuit Caller cos caller Routing class Caller switch ID caller ANT Record Audit Conference Audit Access code Code validation 01-12-02 I 5 107 1 2745 selected station selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type TRUNK TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account code Authorization code use cIRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 19:14 start Date 8/ 9/19 Answer Date 8/ 9/19 End Date I I start Time 19:13:33 Answer Time 19:13:33 End Time Page 10 8/ 9/19 19:14:56 EFTA00051591

6314 OUT Caller Trunk Group caller circuit caller cos Caller Routing class caller switch ID Caller ANT ReCord Audit . conference Audit Access code code validation 5 01-12-02 107 1 2745 selected Station selected circuit selected COS selected Routing class selected Route Pattern selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 19:27 Start Date 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 start Time 19:26:57 Answer Time 19:27:10 I End Time 19:27:10 Caller Station Caller Circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6379 selected Station 6314 03-09-11 selected circuit 4 selected cos 11 4 selected Routing class 1 001 Selected Route Pattern selected Facility 2781 Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRI/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 19:28 start Date Start Time 8/ 9/19 I Answer Date 19:26:57 Answer Time 8/ 9/19 I End Date 19:27:10 End Time 8/ 9/19 19:28:11 caller Station caller Circuit caller Cos Caller. Routing class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6379 03-09-11 4 4 001 2781 selected station • selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 11 EFTA00051592

6314 our RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 19:49 Start Date Start Time 8/ 9/19 Answer Date I 19:49:18 Answer Time 8/ 9/19 I End Date 19:49:25 End Time 8/ 9/19 19:49:25 Caller Station Caller Circuit caller coS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001. 2835 selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE ' RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 19:49 Start Date start Time 8/ 9/19 I Answer Date 19:49:18 Answer Time 8/ 9/19 I End Date 19:49:25 End Time 8/ 9/19 19:49:49 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 2835 Selected Station 6314 selected Circuit Selected COS 11 Selected Routing.Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6314 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 Answer Date I 21:59:27 Answer Time 8/ 9/19 I End Date 21:59:46 End Time 8/ 9/19 21:59:46 Caller Station caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3074 selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Page 12 6314 04-09-03 11 1 EFTA00051593

6314 OUT I Dialed Number 6314 I Account Code Authorization Code Use CTRL/Z to CANCEL; CTRi/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 I Answer Date 21:59:27 I Answer Time 8/ 9/19 ) End Date 21:59:46 ) End Time 8/ 9/19 21:59:47 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3074 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 16:52 start oate Start Time 8/10/19 16:52:46 I Answer Date ) Answer Time 8/10/19 I End Date 16:52:50 End Time 8/10/19 16:52:50 Caller station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6450 Selected station 04-09-05 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 7490 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 16:53 Start Date 8/10/19 1 Answer Date Start Time 16:52:46 I Answer Time 8/10/19 I End Date 16:52:50 I End Time 8/10/19 16:53:14 Caller Station caller Circuit Caller COS caller Routing Class 6450 selected Station 04-09-05 selected circuit 11 selected COS 1 selected Routing Class Page 13 6314 04-09-03 11 1 EFTA00051594

Caller Switch /0 Caller ANI Record Audit conference Audit Access Code Code validation 001 7490 6314 OUT Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 I Answer Date 16:59:00 I Answer Time 8/10/19 I End Date 16:59:13 1 End Time 8/10/19 16:59:13 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7533 Selected Station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 16:59 Start Date I start Time 8/10/19 1 Answer Date 16:59:00 I Answer Time 8/10/19 End Date 8/10/19 16:59:13 I End Time 16:59:13 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 . 4 001 7533 selected Station 6314 Selected Circuit 04-09-03 selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE To LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time • Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 16:59 I Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Page 14 EFTA00051595

start Time . 16:59:13 6314 OuT I Answer Time 16:59:32 I End Time 16:59:32 caller Station caller circuit caller Cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6365 03-09-07 4 4 001 7535 Selected station selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 16:59 start Date Start Time 8/10/19 I Answer Date 16:59:13 I Answer Time 8/10/19 I End Date 8/10/19 16:59:32 I End Time 16:59:40 I Caller station caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6365 selected station 03-09-07 Selected circuit 4 selected COS 4 Selected Routing Class 001 selected Route Pattern Selected Facility 7535 call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 10-AUG-2019 18:2S Start Date start Time 8/10/19 I Answer Date 18:25:40 I Answer Time 8/10/19 I End Date 18:25:46 I End Time 8/10/19 18:25:46 Caller Station Caller circuit .Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6439 Selected station 04-08-13 selected Circuit 11 Selected COS 1 Selected Routing class 001 Selected Route Pattern Selected Facility 7819 call Type LINE TO LINE . Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 35 EFTA00051596

6314 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 18:27 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 18:25:40 I Answer Time 18:25:46 I End Time 18:27:27 Caller Station Caller Circuit Caller cOS caller Routing class Caller Switch ID 001 Caller ANT Record Audit Conference Audit Access code Code Validation 6439 04-08-13 11 1 7819 Selected Station selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 19:12 start Date Start Time 8/10/19 I Answer Date I End Date 19:12:34 I Answer Time I End Time 8/10/19 19:12:55 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7931 Selected station selected Circuit selected cps Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account. Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 19:12:55 I Answer Time 8/10/19 I End Date 19:13:03 I End Time 8/10/19 19:13:03 Caller Station Caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code 6365 03-09-07 4 4 001 7935 1 selected Station Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Page 16 6314 04-09-03 11 1 EFTA00051597

Code Validation 6314 OUT I Queue Time Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 19:13 start Date start Time 8/10/19 I Answer Date 19:12:55 I Answer Time 8/10/19 I End Date 8/10/19 19:13:03 I End Time 19:13:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7935 Selected Station Selected circuit 04-09-03 1 Selected cos 11 Selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:13:03 Answer Time 19:13:11 I End Time 19:13:11 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code Validation 6365 03-09-07 4 4 001 7936 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 19:13 Start Date 8/10/19 ) Answer Date Start Time 19:13:03 I Answer Time 8/10/19 I End Date 19:13:11 I End Time 8/10/19 19:13:11 Caller station caller Circuit Caller COS 6365 Selected station 03-09-07 selected Circuit 4 Selected COS Page 17 6314 04-09-03 11 EFTA00051598

6314 OUT Caller Routing Class 4 I selected Routing Class 1. Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 7936 I call Type LINE TO LINE Conference Audit Access Code Code Validation Dialed Number 6314 I I Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 20:32 Start Date 8/10/19 1 Answer Date Start Time 20:32:31 1 Answer Time 8/10/19 I End Date 20:32:47 1 End Time 8/10/19 20:32:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller'SWitch ID Caller ANI Record Audit Conference Audit Access Code code validation 6296 I Selected Station 03-09-04 I Selected Circuit 4 I Selected COS 4 I selected Routing class 001 I Selected Route Pattern 8177 Selected Facility Call status ANSWER Call Type LINE TO LINE I Queue status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 20:32 Start Date Start Time 8/10/19 I Answer Date 20:32:31 I Answer Time 8/10/19 1 End Date 8/10/19 20:32:47 1 End Time 20:32:54 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6296 selected station 03-09-04 Selected Circuit 4 selected cos 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8177 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code 1 Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 10-AUG-2019 20:38 Page 18 EFTA00051599

Start Date Start Time 8/10/19 I Answer 20:38:30 I Answer 6314 OUT Date 8/10/19 1 End oate 8/10/19 Time 20:38:35 1 End Time 20:38:35 Caller station Caller circuit caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access code code validation 6439 04-08-13 11 1 8197 selected Station Selected circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Atcount Code • Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 51 TIME STAMP: 10-Au6-2019 20:38 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 20:38:30 I Answer Time 20:38:35 I End Time 20:38:43 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6439 04-08-13 11 1 001 8197 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE. and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 21:25 Start Date 8/10/19 I Answer Date 8/10/19 f End Date 8/10/19 Start Time 21:25:23 1 Answer Time 21:25:27 1 End Time 21:25:27 Caller Station caller Circuit Caller cos Caller Routing Class caller switch ID caller Asa Record Audit Conference Audit Access. Code Code Validation 6317 selected Station 04-01-13 Selected circuit 1 selected CoS 1 Selected Routing class 001 Selected Route Pattern Selected Facility 8278 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Page 19 EFTA00051600

6314 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 21:25 start Date Start Time 8/10/19 I Answer Date 21:25:23 I Answer Time 8/10/19 I End Date 8/10/19 21:25:27 I End Time 21:25:50 Caller Station Caller circuit Caller cos Caller Routing Class caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6317 Selected Station 04-01-13 selected Circuit 1 Selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 8278 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 'Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 21:36 Start Date Start Time 8/10/19 I Answer Date 8/10/19 1 End Date 21:36:20 I Answer Time 21:36:45 I End Time 8/10/19 21:36:45 Caller station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record. Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 8305 Selected station Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 10-AUG-2019 21:37 Start Date Start Time 8/10/19 I Answer Date 21:36:20 I Answer Time 8/10/19 I End Date 8/10/19 21:36:45 I End Time 22:37:20 caller station Caller circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6225 Selected Station 03-08-11 selected circuit 14 selected cos 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8305 call Type LINE TO LINE Call status IN CONVERSATION Page 20 6314 04-09-03 11 1 EFTA00051601

Access Code Code validation 6314 our I Queue status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 21:40 start Date Start Time 8/10/19 I Answer Date 21:39:52 I Answer Time 8/10/19 I End oate 21:40:18 I End Time 8/10/19 21:40:18 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code validation 6367 03-09-09 4 4 001 8322 Selected Station Selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 21:40 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:39:52 f Answer Time 21:40:18 I End Time 21:40:35 Caller Station Caller Circuit Caller Cos Caller Routing class Caller Switch ID Caller ANI Record' Audit conference Audit Access code code validation 6367 03-09-09 4 4 001 8322 Selected station 6314 Selected Circuit 04-09-03 selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 22:28 Start Date Start Time 8/10/19 I Answer Date 22:28:44 I Answer Time 8/10/19 I End Date 22:28:53 1 End Time caller station . Caller Circuit 6449 Selected Station 6314 ) 04-08-05 I selected Circuit 04-09-03 Page 21 8/10/19 1 22:28:53 1 EFTA00051602

6314 OUT Caller COS 11 Selected cos 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit 8418 Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6313 I Call Status ANSWER Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 22:29 Start Date Start Time 8/10/19 Answer Date I 22:28:44 Answer Time 8/10/19 I End Date 8/10/19 22:28:53 I End Time 22:29:03 Caller Station Caller Circuit Caller COS caller Routing class caller Switch ID 001 Caller ANT Record Audit Conference Audit Access Code Code validation 6449 04-08-05 11 1 8418 Selected Station 6314 selected Circuit 04-09-03 selected COS 11 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6313 Account Code 'Authorization Code Use CTRL/2 to CANCEL; CTRL/S RECORD NUMBER: 60 TIME Start oate 8/10/19 start Time 22:58:24 I to PAUSE and CTRL/Q to STAMP: 10-AUG-2019 22:58 Answer Oate 8/10/19 Answer Time 22:58:33 CONTINUE I End Date 8/10/19 End Time 22:58:33 Caller Station 6225 Selected Station 6314 Caller circuit 03-08-11 Selected Circuit 04-09-03 caller Cos 14 Selected COs 11 Caller. Routing Class 4 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller Ala Selected Facility Record Audit 8499 call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6313 Account code Authorization Code Use CTRL/2.to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 10-AUG-2019 22:58 Page 22 EFTA00051603

6314 OUT Start Date Start Time 8/10/19 I Answer Date 22:58:24 Answer Time 8/10/19 End Date 8/10/19 22:58:33 I End Time 22:58:49 Caller Station Caller circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6225 03-08-11 14 4 001 8499 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 I Answer Date 0:01:32 I Answer Time 8/11/19 I End Date 0:01:40 I End Time 8/11/19 0:01:40 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6126 02-02-10 1 001 8574 selected station selected Circuit Selected COs Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:01:32 I Answer Time 0:01:40 I End Time 0:01:53 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6126 02-02-10 1 1 001 8574 selected station Selected Circuit Selected cOS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Page 23 EFTA00051604

6314 OUT I Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 11-AUG-2019 0 :27 start Date Start Time 8/11/19 I Answer Date 0:27:00 I Answer Time 8/11/19 I End Date 0:27:04 I End Time 8/11/19 0:27:04 Caller station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code code Validation 6366 03-09-08 4 4 001 8652 selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 11-AUG-2019 0 :27 start Date Start Time 8/11/19 I Answer Date 0:27:00 I Answer Time 8/11/19 I End Date 8/11/19 0:27:04 I End Time 0:27:11 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit conference Audit Access Code Code Validation 6366 Selected Station 03-09-08 selected circuit 4 selected cos 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8652' Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 11-AUG-2019 0 :28 Start Date Start Time 8/11/19 I Answer Date 0:28:32 I Answer rime 8/11/19 ) End Date 8/11/19 0:28:56 I End Time 0:28:56 Caller Station Caller Circuit Caller COs Caller Routing class Caller Switch ID Caller ANT Record Audit 6367 03-09-09 I 4 4 001 8665 I Selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Page 24 6314 04-09-03 11 1 EFTA00051605

Conference Audit Access code code Validation 6314 OUT I Call Status ANSWER Queue Status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 11-AUG-2019 0 :29 start Date Start Time 8/11/19 I Answer Date 8/11/19 0:28:32 I Answer Time 0:28:56 End Date 8/11/19 End Time 0:29:08 caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6367 03-09-09 4 4 001 8665 Selected Station selected circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 11-AUG-2019 0 :40 Start Date 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 Start Time 0:40:03 Answer Time 0:40:11 I End Time 0:40:11 caller Station caller circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6367 03-09-09 4 4 001 8855 I Selected station selected circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 11-AUG-2019 0 :40 Start Date start Time 8/11/19 I Answer Date 0:40:03 I Answer Time 8/11/19 I End Date 0:40:11 I End Time 8/11/19 0:40:19 Caller station 6367 1 Selected Station 6314 Page 25 I EFTA00051606

Caller Circuit Caller COs Caller Routing class Caller Switch ID Caller'AN1 Record Audit Conference Audit Access Code Code validation 03-09-09 4 4 001 8855 6314 oUT Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Dialed. Number 6468 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 11-AUG-2019 5 :52 start Date Start Time • 8/11/19 1 Answer oate 5:51:39 I Answer Time 8/11/19 I End Date 5:52:03 I End Time 8/11/19 5:52:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6366 03-09-08 4 4 001 9110 selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 11-AUG-2019 5 :52 Start Date Start Time 8/11/19 1 Answer Date 5:51:39 I Answer Time 8/11/19 I End Date 8/11/19 5:52:03 I End Time 5:52:22 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID . caller ANI Record Audit Conference Audit Access Code code Validation 6366 03-09-08 4 4 001 9110 Selected station Selected circuit selected COs Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 26 EFTA00051607

6314 OUT RECORD NUMBER: 72 TIME STAMP: 11-AUG-2019 5 :59 Start Date 8/11/19 I Answer Date I End Date 8/11/19 Start Time 5:58:50 I Answer Time I End Time 5:59:11 Caller Trunk Group Caller Circuit caller COS caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation S • 01-12-02 107 1 0357 9123 selected Station Selected circuit Selected cos selected Routing class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 oialed Number Account Code Authorization Code 6313 9292340357 use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 11-AUG-2019 6 :46 start Date Start Time 6:46:32 I Answer Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 6:46:44 I End Time 6:46:44 caller Station Caller circuit Caller CoS Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code code validation. 6450 04-09-05 11 1 001 9246 Selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 6:46:32 Answer Time Caller station' 6450 caller cirtuit 04-09-05 Caller COS 11 caller Routing Class 1 caller Switch ID caller ANI 001 Record Audit 9246 Conference Audit Access Code Code validation Dialed Number 6313 8/11/19 I End Date 8/11/19 6:46:44 I End Time 6:46:53 selected Station selected Circuit Selected cos Selected Routing Class selected *Route Pattern Selected Facility Call Type LINE To LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 27 EFTA00051608

6314 OUT 1 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 11-AUG-2019 7 :36 start Date Start Time 8/11/19 I Answer Date 7:36:10 I Answer Time 8/11/19 I End Date 7:36:14 End Time 8/11/19 7:36:14 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID' 001 Caller ANI Record Audit conference Audit Access Code Code Validation 6330 0994-09-01 1 9388 Selected Station Selected circuit Selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 7 :36 Start Date Start Time 8/11/19 I Answer Date 7:36:10 f Answer Time 8/11/19 I End Date 8/11/19 7:36:14 I End Time 7:36:25 caller Station Caller Circuit Caller cos 99 Caller Routing class 1 Caller, Switch ID 001 caller ANI Record Audit Conference Audit Access Code Code Validation 6330 04-09-01 9388 Selected Station selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 11-AUG-2019 8 :13 Start Date Start Time 8/11/19 f Answer Date 8:12:57 I Answer Time 8/11/19 I End Date 8:13:02 I End Time 8/11/19 8:13:02 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller AN! 6265 Selected Station 03-11-12 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility Page 28 6314 04-09-03 11 1 EFTA00051609

6314 OUT Record Audit 9476 call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6314 call status Queue status Queue Time ANSWER NULL QUEUE Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 8 :13 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:12:57 Answer Time 8:13:02 ( End Time 8:13:42 caller station caller circuit caller Cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6265 selected station 03-11-12 Selected circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 9476 call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code 'Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER; 79 TIME STAMP: II-AUG-2019 8 :20 Start Date Start Time 8/11/19 I Answer Date 8:20:27 I Answer Time 8/11/19 End Date 8:20:29 I End Time 8/11/19 8:20:29 Caller Trunk Group Caller Circuit Caller COS Caller Routing class Caller switch to caller ANI Record Audit Conference Audit Access Code code Validation 14 04-16-02 1255 9604 9523 Selected Station selected Circuit selected cos selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time . 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code 9732079604 Use CTRL/2 tO CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 11-AUG-2019 8 :20 Start Date start Time 8/11/19 I Answer Date 8:20:27 I Answer Time 8/11/19 I End Date 8/11/19 8:20:29 I End Time 8:20:30 Page 29 EFTA00051610

Caller Trunk Group Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 14 04-16-02 255 1 9604 9519 6314 OUT Selected station Selected Circuit selected cos Selected Routing class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9732079604 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 81 TIME STAMP: 11-AUG-2019 8 :20 start Date Start Time 8/11/19 I Answer Date 8:20:30 Answer Time 8/11/19 I End Date 8:20:30 End Time 8/11/19 8:20:30 Caller Trunk Group S Selected Station 6314 Caller Circuit Caller cos 0 07 1-12-01 1 Selected Circuit Selected cos 04-09-03 11 Caller Routing Class 1 Selected Routing Class 1 Caller switch ID Caller ANI Selected Route Pattern selected Facility Record Audit 9519 Call Type TRUNK TO LINE Conference Audit Call Status ANSWER Access Code code Validation Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2to CANCEL; CTRL/S to PAUSE and CTRLA to CONTINUE RECORD NUMBER: 82 TIME STAMP: 11-AUG-2019 8 :20 Start Date 8/11/19 f Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:20:30 I Answer Time 8:20:30 I End Time 8:20:32 caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 5 01-12-01 107 1 9519 Selected station 6314 selected Circuit 04-09-03 selected COS 11 selected Routing Class 1 Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 30 EFTA00051611

6314 OUT RECORD NUMBER: 83 TIME STAMP: 11-AUG-2019 8 :26 Start Date Start Time 8/11/19 1 Answer Date 8:26:53 I Answer Time 8/11/19 I End Date 8:26:59 I End Time 8/11/19 8:26:59 Caller Station Caller Circuit Caller cos caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 9556 Selected Station Selected Circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 11-AUG-2019 8 :27 Start Date Start Time 8/11/19 I Answer Date 8:26:53 I Answer Time 8/11/19 1 End Date 8/11/19 8:26:59 I End Time 8:27:21 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit AcCess code Code validation 6261 03-09-03 4 4 001 9556 Selected Station 6314 Selected Circuit 04-09-03 Selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 11-AUG-2019 8 :32 Start Date Start Time 8/11/19 Answer Date 8:32:48 Answer Time 8/11/19 I End Date 8:32:54 I End Time 8/11/19 8:32:54 caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access code Code validation 6363 Selected Station 03-09-06 selected circuit 4 Selected cOS 4 selected Routing Class 001 Selected Route Pattern Selected Facility 9579 Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 31 EFTA00051612

6314 OUT Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 11-AUG-2019 8 :34 Start Date Start Time 8/11/19 I Answer Date 8:32:48 1 Answer Time caller Station 633 Caller circuit 03-609-06 I Caller cos 4 Caller Routing Class 4 Caller Switch ID caller ANI 001 Record Audit 9579 Conference Audit Access code code validation Dialed Number 6313 Account Code Authorization Code 8/11/19 I End Date 8:32:54 End Time 8/11/19 8:34:18 selected Station Selected circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 87 TIME STAMP: 11-AUG-2019 8 :38 start Date start Time 8/11/19 I Answer Date 8:38:22 Answer Time 8/11/19 I End Date 8:38:25 End Time 8/11/19 8:38:25 Caller Trunk Group caller Circuit Caller Cos Caller Routing class caller Switch ID Caller AN1 Record Audit Conference Audit Access. Code Code Validation 5 01-12-01 107 1 4483 9612 I selected station Selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8:38:22 I Answer Time 8/11/19 I End Date 8:38:25 I End Time 8/11/19 8:38:27 caller Trunk Group Caller circuit caller Cos Caller. Routing class Caller switch ID S 01-12-01 107 1 Selected station selected circuit Selected cos Selected Routing class Selected Route Pattern Page 32 6314 04-09-03 11 1 EFTA00051613

caller ANI Record Audit conference Audit Access code code validation 4483 9612 6314 OUT selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number . 6313 Account Code Authorization Code 6092764483 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 89 8/11/19 I Answer Date 8:44:26 I Answer Time TIME STAMP: 11-AUG-2019 8 :44 start Date start Time 8/11/19 I End Date 8:44:49 I End Time 8/11/19 8:44:49 caller station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6261 03-09-03 4 4 001 9658 Selected station selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 0114-09-03 1 Dialed Number 6313 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRi/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 11-AUG-2019 8 :44 Start Date Start Time 8/11/19 I Answer Date 8:44:26 I Answer Time 8/11/19 I End Date 8/11/19 8:44:49 I End Time 8:44:58 caller Station caller Circuit Caller cos caller Routing class caller switch /D caller ANI Record Audit conference Audit Access code Code Validation 6261 03-09-03 4 4 001 9658 selected Station selected Circuit selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code • Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 11-AUG-2019 8 :47 I Start Date 8/11/19 I Answer Date 8/11/19 I End Date I Start rime 8:47:00 t Answer Time 8:47:07 End Time Page 33 1 8/11/19 8:47:07 EFTA00051614

6314 OUT Caller Trunk Group Caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 5 01-12-01 107 1 6678 9676 Selected station Selected Circuit selected COS selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/2 to.CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 11-AUG-2019 8 :47 Start Date Start Time 8/11/19 ( Answer Date 8:47:00 I Answer Time 8/11/19 I End Date 8/11/19 8:47:07 I End Time 8:47:50 Caller Trunk Group Caller circuit caller cos Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code code validation 01-12-01 107 1 6678 9676 selected Station Selected Circuit Selected cos Selected Routing class selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status /N CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 11-AUG-2019 10:26 start Date Start Time 8/11/19 I Answer Date 10:26:21 I Answer Time 8/11/19 10:26:24 End Date End Time 8/11/19 10:26:24 Caller Station Caller Circuit • I Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6270 02-06-12 14 4 001 9909 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue TiMe 6314 04-09-03 11 1 Dialed. Number 6313 Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE ' Page 34 EFTA00051615

6314 OUT RECORD NUMBER: 94 TIME STAMP: 11-AUG-2019 10:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 10:26:21 I Answer Time 10:26:24 I End Time 10:26:27 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch /D Caller ANI Record Audit Conference Audit Access Code Code validation 6270 02-06-12 14 4 001 9909 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE To LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to RECORD NUMBER: 95 TIME STAMP: 11-AUG-2019 10:49 Start Date 8/11/19 I Answer Date 8/11/19 start Time 10:49:03 I AnSWer Time 10:49:07 I CONTINUE I End Date 8/11/19 End Time 10:49:07 Caller Trunk Group 14 I Selected Station 6314 Caller Circuit 04-16-02 I Selected Circuit 04-09-03 Caller cos Caller Routing Class 155 Selected cos 11 Selected Routing class 1 I Caller Switch ID selected Route Pattern I Caller ANI 4006 I selected Facility Record Audit 35 I call Type TRUNK TO LINE Conference Audit Call Status ANSWER AcCesS Code code validation oialed.Number Queue status NULL QUEUE I Queue Time 6313 Account Code Authorization code 9734204008 Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE' RECORD NUMBER: 96 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 1 Answer Date 10:49:03 I Answer Time 8/11/19 I End Date 8/11/19 10:49:07 I End Time 10:49:08 Caller Trunk Group Caller circuit caller cOS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 I Selected Station 04-16-02 selected Circuit 255 selected cos 1 selected Routing Class Selected Route Pattern 4008 Selected Facility 33 call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 35 6314 04-09-03 11 EFTA00051616

6314 oUT Dialed Number 6313 Account Code • Authorization Code 9734204008 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 11-A0G-2019 10:49 Start Date start Time 8/11/19 j Answer Date 10:49:08 I Answer Time 8/11/19 I End Date 10:49:08 I End Time 8/11/19 10:49:08 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller Am Record Audit Conference Audit Access Code code validation 0 07 1-12-02 11 33 It Selected Station Selected circuit selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 11-A0G-2019 10:49 Start Date start Time 8/11/19 I Answer Date 10:49:08 I Answer Time 8/11/19 I End Date 8/11/19 10:49:08 End Time 10:49:09 Caller Trunk Group Caller circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation S Selected station 01-12-02 selected Circuit 107 Selected COS 1 Selected Routing class Selected Route Pattern Selected Facility 33 Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 10:54:20 I Answer Time 10:54:24 I End Time 8/11/19 10:54:24 Caller station caller Circuit Caller cos • caller Routing Class 6265 03-11-12 11 1 selected Station Selected Circuit Selected cos Selected Routing Page 36 6314 04-09-03 11 Class 1 EFTA00051617

I Caller Switch ID I Caller ANT 1 Record Audit Conference Audit Access Code Code validation 1 6314 OUT 001 I Selected Route Pattern Selected Facility 66 I call Type LINE TO LINE I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6314 Account code Authorization Code 1 1 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 Answer Time 8/11/19 I End Date 8/11/19 10:54:24 I End Time 10:54:53 Caller Station Caller circuit Caller COS Caller Routing Class Caller switch ID 001 Caller AN' Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 66 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 11-AUG-2019 11:10 Start Date Start Time 8/11/19 I Answer Date 11:09:55 I Answer Time ( End Date I End Time 8/11/19 11:10:08 caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6381 04-01-01 4 4 001 315 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 • 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to. CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 102 TIME STAMP: 11-AUG-2019 11:12 1 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 1 Page 37 EFTA00051618

1 Start Time 11:12:48 1 Answer 6314 oUT Time 11:12:51 I End Time 11:12:51 Caller Trunk Group Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 01-12-01 5 1 I 1 1 I 1 1 4483 120 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 11:12:48 I Answer Time 8/11/19 I End Date 8/11/19 11:12:51 I End Time 11:13:07 caller Trunk Group caller Circuit Caller cos Caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code Validation S 01-12-01 107 1 4483 120 Selected station Selected Circuit 1119-03 Selected cos 11 Selected Routing class 1 Selected Route Pattern selected Facility call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 6092764483 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 11-AUG-2019 11:13 start Date 8/11/19 I Answer :Start Time 11:13:28 I Answer Date Time 8/11/19 I End Date 8/11/19 11:13:28 End Time 11:13:28 Ciller Trunk Group Caller circuit Caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 f 107 1 120 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account code Authorization Code Page 38 EFTA00051619

6314 OUT use CTRL/2 to CANCEL; CTRL/S to PAUSE and MLA to CONTINUE RECORD NUMBER: 105 TINE STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 Answer Date I 11:13:28 Answer Time 8/11/19 1 End pate 8/11/19 11:13:28 1 End Time 11:13:32 caller Trunk Group Caller Circuit caller cos. Caller Routing Class caller Switch ID Caller AN/ Record Audit conference Audit Access Code Code validation S 01-12-01 107 1 120 Selected Station 6314 Selected Circuit 04-09-03 selected COS 11 selected Routing class 1 selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status CONVERSATION BEFORE MOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 11-AUG-2019 11:31 Start Date Start Time 8/11/19 I Answer Date 11:31:12 I Answer Time 8/11/19 1 End Date 8/11/19 11:31:16 1 End Time 11:31:16 Caller Station Caller circuit Caller Cos Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code Code validation 6261 03-09-03 4 4 001 214 selected Station 6314 Selected Circuit 04-09-03 Selected cos 11 selected Routing Class 1 Selected Route Pattern selected Facility 8 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed. Number 6314 Account code Authorizatioh Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 11:31 start Date 8/11/19 1 Answer Date 8/11/19 1 End Date 8/11/19 Start Time 11:31:12 I Answer Time 11:31:16 I End Time 11:31:33 Caller Station Caller Circuit Caller COs caller Routing Class Caller Switch ID 'Caller AN! Record Audit Conference Audit Access Code 6261 Selected Station 03-09-03 selected circuit 4 Selected cos 4 selected Routing Class 001 Selected Route Pattern selected Facility 8 214 Call Type LINE TO LINE Call Status IN CONVERSATION I Queue status NULL QUEUE Page 39 6314 04-09-03 11 1 EFTA00051620

I Code validation I Dialed Number 6314 I Account code I Authorization Code 6314 ouT I Queue Time use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date 8/11/19 ( End Date 8/11/19 Start Time 11:31:35 I Answer Time 11:31:39 End Time 11:31:39 caller station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 214 Selected Station Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 ( Answer Date 8/11/19 I End Date 8/11/19 Start Time 11:31:35 Answer Time 11:31:39 t End Time 11:31:45 Caller Station Caller circuit Caller cos caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6261 selected Station 03-09-03 Selected circuit 4 selected Cos 4 selected Routing class 001 selected Route Pattern Selected Facility 214 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status. NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 12:11 Start Date 8/11/19 I Answer Date Start Time 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 End Time 12:11:06 Caller Station Caller Circuit Caller COS 6480 I selected Station 02-03-05 I Selected Circuit 11 I Selected CoS Page 40 6314 04-09-03 11 EFTA00051621

• Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6314 oUT 1 I Selected Routing class 1 001 I Selected Route Pattern I Selected Facility 360 ( call Type LINE TO LINE I Call status ANSWER ( Queue Status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/C1 to CONTINUE 'RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 12:12 Start Date Start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 End Time 12:12:14 caller Station Caller circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6480 02-03-0S 11 1 001 360 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 12:14 Start Date 8/11/19 Start Time 12:14:02 I Answer Date 8/11/19 I End Date Answer Time 12:14:33 I End Time 8/11/19 12:14:33 Caller Station Caller circuit caller cos Caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 366 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 12:14 Page 41 EFTA00051622

start Date 8/11/19 Start Time 12:14:02 I 6314 out Answer Date 8/11/19 Answer Time 12:14:33 End Date 8/11/19 End Time 12:14:47 Caller Station caller Circuit caller cOS caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6261 selected Station 03-09-03 Selected circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 366 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 Start Date 8/11/19 Start Time 12:23:58 TIME STAMP: 11-AUG-2019 12:24 Answer Date Answer Time 8/11/19 I End Date 8/11/19 12:24:14 End Time 12:24:14 caller station caller circuit Caller Cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 403 Selected Station selected circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 12:24 start Date Start Time 8/11/19 I Answer Date 12:23:58 I Answer Time 8/11/19 I End Date 8/11/19 12:24:14 End Time 12:24:39 Caller station caller circuit caller COS caller Routing Class Caller switch to Caller AN/ Record Audit conference Audit Access code code validation 6261 selected station 03-09-03 Selected Circuit 4 selected cos 4 Selected Routing class 001 selected Route Pattern selected Facility 403 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 42 EFTA00051623

6314 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD. NUMBER: 116 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 12:25:50 I Answer Time 8/11/19 End Date 12:26:08 I End Time 8/11/19 12:26:08 caller Station Caller Circuit Caller cos Caller Routing class Caller switch ID caller ANT Record Audit • conference Audit Access Code Code validation 6227 Selected Station 04-08-06 Selected Circuit 11 Selected COS 11 1 selected Routing Class 1 001 Selected Route Pattern selected Facility 411 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 12:26 start Date Start Time 8/11/19 I Answer Date 12:25:50 1 Answer Time 8/11/19 I End Date 8/11/19 12:26:08 I End Time 12:26:19 Caller Station caller circuit Caller COS Caller Routing Class Caller switch ID caller ANT Record Audit Conference Audit Access Code Code Validation 6227 Selected Station 04-08-06 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 411 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 12:38 Start Date start Time 8/11/19 1 Answer Date 12:38:25 I Answer Time 8/11/19 1 End Date 12:38:30 I End Time 8/11/19 12:38:30 Caller Station Caller Circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit 6266 1 Selected Station 03-08-09 selected Circuit 11 selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 459 Call Type LINE TO LINE call Status ANswER Page 43 6314 04-09-03 11 1 EFTA00051624

Access code code validation 6314 OUT I Queue status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TINE STAMP: 11-AUG-2019 12:38 Start Date Start Time 8/11/19 I Answer Date 12:38:25 I Answer Time 8/11/19 I End Date 8/11/19 12:38:30 I End Time 12:38:43 Caller station Caller circuit Caller cos caller Routing Class 1 caller switch ID 001 Caller ANT Record Audit 459 conference Audit Access Code code validation 6266 03-08-09 11 selected Station selected Circuit selected Cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TINE STAMP: 11-AUG-2019 13:0 Start Date start Time 8/11/19 I Answer Date 13:00:43 1 Answer Time 8/11/19 1 End Date 13:00:57 1 End Time 8/11/19 13:00:57 caller Trunk Group .Caller Circuit Caller COS Caller Routing Class Caller Switch /0 caller ANI Record Audit Conference Audit Access Code Code Validation S 01-12-03 107 1 5308 512 selected Station selected circuit selected COS Selected Routing class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 AcCount Code Authorization code 9177045308 use CTRL/Z to CANCEL; CTRLiS to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 13:1 Start Date 8/11/19 I Answer Date Start Time 13:00:43 I Answer Time 8/11/19 1 End Date 13:00:57 1 End Time 8/11/19 13:01:18 Caller Trunk Group caller circuit 5 I Selected Station 6314 01-12-03 I selected Circuit Page 44 04-09-03 EFTA00051625

caller cot Caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6314 OUT 107 selected cos 11 1 selected Routing class 1 selected Route Pattern 5308 selected Facility 512 Call Type TRUNK TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 9177045308 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 13:11 Start Date Start Time 8/11/19 I Answer Date 13:11:25 I Answer Time 8/11/19 I End Date 13:11:29 End Time 8/11/19 13:11:29 Caller station Caller Circuit caller cos Caller Routing Class Caller Switch ID caller AN/ Record Audit Conference Audit Access code Code Validation 6326 04-12-01 14 4 001 546 Selected station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/no CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 13:11 Start Date Start Time 8/11/19 Answer Date I 13:11:25 Answer Time 8/11/19 I End Date 8/11/19 13:11:29 End Time 13:11:35 caller station Caller Circuit caller cos • caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6326 Selected station 04-12-01 selected Circuit 14 selected COS 4 Selected Routing class 001 Selected Route Pattern selected Facility 546 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code 6314 04-09-03 11 1 use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 124 TIME STAMP: 11-AUG-2019 13:14 Page 45 EFTA00051626

6314 OUT 1 start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 I Start Time 13:14:43 I Answer Time 13:14:56 I End Time 13:14:56 I 1 Caller station 6247 I Selected Station 6314 Page 46 EFTA00051627

6317 .08.09.19 RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 0 :10 Start Date Start Time 8/ 9/19 I Answer Date 0:10:49 j Answer Time I End Date I End Time 8/ 9/19 0:10:51 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7371 Selected Trunk Group Selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization Code use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 0 :10 Start Date Start Time 8/ 9/10 L Answer Date 0:10:51 I Answer Time 8/ 9/19 I End Date 0:10:51 End Time 8/ 9/19 0:10:51 Caller Station Caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code Validation 6317 04-01-13 1 1 001 5450 1 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 0 :10 Start Date I Start Time 8/ 9/19 j Answer Date 0:10:51 I Answer Time 8/ 9/19 j End Date 0:10:51 [ End Time 8/ 9/19 0:10:56 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 5450 1 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 1 EFTA00051628

6317 08.09.19 I Dialed Number Account Code I Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 0 :16 start Date Start Time 8/ 9/19 1 Answer Date 0:16:52 I Answer Time End Date I End Time 8/ 9/19 0:16:54 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7400 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class. Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: • 5 TIME STAMP: 9 -AUG-2019 0 :16 Start Date Start Time 8/ 9/19 Answer Date 0:16:54 1 Answer Time 8/ 9/19 1 End Date 0:16:54 I End Time 8/ 9/19 0:16154 caller Station Caller Circuit Caller cos Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 15450 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 0 :17 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 I Start Time 0:16:54 I Answer Time 0:16:54 I End Time 0:17:02 1 Caller Station Caller Circuit Caller COS caller Routing Class 6317 Selected Trunk Group 04-01-13 Selected circuit 1 selected cos 1 Selected Routing Class Page 2 EFTA00051629

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 001 5450 1 6317 08.09.19 Selected Route Selected Facili Call Type 'Call Status Queue Status Queue Time Pattern ty LINE TO CONFERENCE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 0 :21 start Date Start Time 8/ 9/19 I Answer Date 0:21:28 I Answer Time 8/ 9/19 I End Date 0:21:36 l End Time 8/ 9/19 0:21:36 Caller station Caller Circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7416 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6268 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 0 :21 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 0:21:28 I Answer Time 0:21:36 I End Time 0:21:43 Caller Station 6317 Caller Circuit 04-01-13 Caller COS 1 Caller Routing class 1 Caller Switch ID 001 Caller ANI Record Audit 7416 Conference Audit Access Code Code validation Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6268 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 0 :21 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Page 3 EFTA00051630

Start Time 6317 08.09.19 0:21:43 I Answer Time I End Time 0:21:46 Caller Station Caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 7417 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 1 :10 Start Date Start Time 8/ 9/19 I Answer Date 1:09:49 I Answer Time 8/ 9/19 l End Date 1:10:11 I End Time 8/ 9/19 1:10:11 Caller Station caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7632 9 selected Trunk Group Selected Circuit Selected cos selected Routing class Selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time 6 01-14-23 90 1 Dialed Number 19083610757 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 1 :11 Start Date Start Time 8/ 9/19 I Answer Date 1:09:49 I Answer Time 8/ 9/19 I End Date 1:10:11 I End Time 8/ 9/19 1:11:36 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 001 7632 9 Selected Trunk Group 6 Selected Circuit 01-14-23 selected cos 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 19083610757 Account Code Authorization Code Page 4 EFTA00051631

6317 08.09.19 Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 2 :56 start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 start Time 2:56:16 I Answer Time End Time 2:56:20 Caller Station caller Circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6317 04-01-13 1 1 001 7662 selected Trunk Group Selected Circuit selected Cos selected Routing Class selected Route pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 3 :4 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 3:04:36 Answer Time I End Time 3:04:39 caller Station Caller Circuit caller COs Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6317 selected Trunk Group 04-01-13 Selected Circuit 1 selected coS 1 Selected Routing Class 001 selected Route Pattern selected Facility 7688 Call Type ONE LINE call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization code .Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 3 :4 Start Date Start Time 8/ 9/19 Answer Date I 3:04:39 Answer Time 8/ 9/19 I End Date 3:04:39 End Time 8/ 9/19 3:04:39 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code 6317 selected Trunk Group 04-01-13 Selected circuit 1 Selected COs 1 Selected Routing class 001 Selected Route Pattern selected Facility 5450 Call Type LINE TO CONFERENCE 1 Call status ANSWER Queue Status NULL QUEUE Page 5 EFTA00051632

6317 08.09.19 Code validation I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 3 :4 Start Date start Time 8/ 9/19 I Answer Date 3:04:39 Answer Time 8/ 9/19 I End Date 3:04:39 I End Time 8/ 9/19 3:04:47 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 5450 1 selected Trunk Group Selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP:. 9 -AUG-2019 3 :4 Start Date Start Time 8/ 9/19 Answer Date 3:04:47 f Answer Time 8/ 9/19 f I End Date 3:04:54 End Time 8/ 9/19 3:04:54 Caller station caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 5450 Selected Station selected circuit Selected COS Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account code Authorization Code se CTRL/Zto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 3 :5 Start Date 8/ 9/19 I Answer Date 8/ 9/19 l End Date 8/ 9/19 Start Time 3:04:47 Answer Time 3:04:54 I End Time 3:05:08 caller station 6317 I Selected Station 6313 Caller Circuit 04-01-13 Selected Circuit I 04-08-03 Caller COS 1 Selected COS 11 Page 6 EFTA00051633

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 08.09.19 1 I Selected Routing Class 1 001 Selected Route Pattern Selected Facility 5450 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 3 :5 Start Date Start Time 8/ 9/19 i Answer Date 3:05:08 Answer Time 8/ 9/19 I End Date 3:04:54 I End Time 8/ 9/19 3:05:09 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 5450 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 5 :18 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 5:18:27 [ Answer Time 5:18:33 I End Time 5:18:33 caller Station Caller Circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 7770 Selected station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account Code Authorization code • Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 5 :18 Page 7 EFTA00051634

6317 08.09,19 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 5:18:27 [ Answer Time 5:18:33 I End Time 5:18:42 Caller Station caller circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 7770 Selected station selected circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE To LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 5 :21 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 5:21:20 Answer Time End Time 5:21:22 caller Station Caller. Circuit Caller COS Caller Routing Class Caller switch ID • Caller ANI Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 001 7772 selected Trunk Group Selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status BARGE REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 003 Account Code Authorization Code use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 5 :21 Start Date 8/ 9/19 j Answer Date 8/ 9/19 ) End Date 8/ 9/19 start Time 5:21:22 Answer Time 5:21:22 I End TiMe 5:21:22 Caller Station Caller Circuit caller COs Caller Routing Class caller Switch ID Caller ANT Record Audit conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 5450 1 selected Trunk Group selected Circuit Selected COS Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO CONFERENCE call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Page 8 EFTA00051635

6317 08.09.19 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 5 :21 Start Date Start Time 8/ 9/19 I Answer Date 5:21:22 Answer Time 8/ 9/19 I End Date 5:21:22 End Time 8/ 9/19 5:21:24 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 5450 1 Selected Trunk Group Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO CONFERENCE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 5 :57 Start Date Start Time 8/ 9/19 I Answer Date 5:57:20 Answer Time End Date I End Time 8/9/19 5:57:23 Caller Station Caller Circuit caller COS Caller Routing class Caller switch ID Caller ANI Record Audit • conference Audit Access Code Code validation 6317 selected Trunk Group 04-01-13 selected Circuit 1 Selected COS 1 Selected Routing Class 001 Selected Route Pattern 7819 Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 6 :2 Start Date Start Time 8/ 9/19 Answer Date L End Date 8/ 9/19 I 6:02:32 Answer Time I End Time 6:02:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller AN! Record Audit Conference Audit 6317 04-01-13 1 1 001 7825 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Page 9 EFTA00051636

I Access code Code validation 6317 08.09.19 Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 6 :18 Start Date start Time 8/ 9/19 I Answer Date 6:17:58 I Answer Time 8/ 9/19 1 End Date 6:18:09 I End Time 8/ 9/19 6:18:09 caller station Caller circuit caller COs Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 001 7869 Selected station Selected Circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 6 :18 start Date Start Time 8/ 9/19 I Answer Date 6:17:58 I Answer Time 8/ 9/19 I End Date 6:18:09 I End Time 8/ 9/19 6:18:23 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7869 selected station 6404 selected Circuit 03-14-02 Selected cos 11 selected Routing class 1 Selected Route pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6404 Account code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 6 :18 Start Date 8/ 9/19 1 Answer Date End Date 8/ 9/19 start Time 6:18:23 I Answer Time End Time 6:18:26 Caller station I Caller Circuit 6317 I Selected Trunk Group 04-01-13 I Selected Circuit Page 10 EFTA00051637

Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6317 08.09.19 1 Selected cos 1 Selected Routing class 001 selected Route Pattern Selected Facility 7870 Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 6 :46 Start Date Start Time 8/ 9/19 I Answer Date 6:46:36 I Answer Time 8/ 9/19 End Date 6:46:45 I End Time 8/ 9/19 6:46:45 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7939 Selected station selected Circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 6 :48 Start Date Start Time 8/ 9/19 Answer Date I 6:46:36 Answer Time 8/ 9/19 I End Date 6:46:45 I End Time 8/ 9/19 6:48:07 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7939 selected Station 6450 Selected Circuit Selected CDS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-05 Dialed Number 6450 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 7 :57 Page 11 EFTA00051638

6317 08.09.19 Start Date Start Time 8/ 9/19 I Answer Date 7:57:30 I Answer Time 8/ 9/19 I End Date 7:57:39 I End Time 8/ 9/19 7:57:39 Caller Station caller Circuit caller cos caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 8303 Selected station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code • Authorization Code use cTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 7 :57 Start Date Start Time 8/ 9/19 I Answer Date 7:57:30 I Answer Time 8/ 9/19 I End Date 7:57:39 I End Time 8/ 9/19 7:57:52 Caller Station Caller Circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8303 Selected station Selected Circuit Selected CoS selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 7 :59 Start Date Start Time 8/ 9/19 Answer Date 7:59:39 Answer Time I End Date 8/ 9/19 I End Time 7:59:40 caller station Caller Circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected 04-01-13 Selected 1 selected 1 selected 001 Selected Selected 8330 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Trunk Group circuit COS Routing Class Route Pattern Facility Dialed Number Account code Page 12 EFTA00051639

6317 08.09.19 I Authorization Code use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 7 Start Date start Time 8/ 9/19 7:59:56 Answer Date I Answer Time Caller Station Caller Circuit Caller Cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 8333 ;59 I End Date I End Time 8/ 9/19 7:59:57 Selected Trunk Group selected Circuit Selected cOS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code . Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 8 :14 Start Date 8/ 9/19 I Answer Date start Time 8:14:38 I Answer Time I End Date I End Time 8/ 9/19 8:14:40 caller station caller Circuit Caller COs caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 8444 selected Trunk Group Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 9 :25 Start Date Start Time 8/ 9/19 Answer Date I 9:25:22 Answer Time I End Date End Time 8/ 9/19 9:25:23 Caller Station Caller Circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit 6317 04-01-13 1 1 001 9002 Selected Trunk Group Selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Page 13 EFTA00051640

Conference Audit Access code Code validation 6317 08.09.19 Call Status #7 Queue Status NULL QUEUE Queue Time PICK UP REQUEST Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 9 :29 'Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End oate 8/ 9/19 Start Time 9:29:12 Answer Time 9:29:17 I End Time 9:29:17 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch io Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 9027 Selected Station selected Circuit selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 Dialed Number 6450 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 9 :29 Start Date Start Time 8/ 9/19 I Answer Date 9:29:12 Answer Time 8/ 9/19 I End Date 9:29:17 End Time 8/ 9/19 9:29:41 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller.ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 9027 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 9 :29 Start Date Start Time 8/ 9/19 I Answer Date 9:29:41 Answer Time I End Date I End Time 8/ 9/19 9:29:44 Caller Station 6317 I selected Trunk Group Page 14 EFTA00051641

Caller Circuit Caller cos Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access code Code Validation 04-01-13 1 1 001 9030 6317 08.09.19 Selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Actount code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 9 :30 8/ 9/19 Answer Date I 9:30:15 Answer Time start Date Start Time 8/ 9/19 I End Date 9:30:23 I End Time 8/ 9/19 9:30:23 Caller station caller Circuit caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 9034 9 Selected Trunk Group selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call. Type LINE TO Call Status ANSWER Queue status NULL QUEUE Queue Time 6 01-14-23 90 1. 23 8 TRUNK Dialed Number Account Code Authorization Code 14843588660 use'cTRL/2to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 9 :30 Start Date Start Time 8/ 9/19 Answer Date I 9:30:15 Answer Time 8/ 9/19 I End Date 9:30:23 End Time 8/ 9/19 9:30:33 caller station caller circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 9034 9 selected Trunk Group 6 Selected Circuit 01-14-23 Selected COS 90 Selected Routing class 1 Selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 14843588660 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 15 EFTA00051642

RECORD NUMBER: 42 6317 08.09.19 TIME.STAMP: 9 -AUG-2019 9 :30 Start Date Start Time 8/ 9/19 I Answer oate 9:30:33 I Answer Time End Date End Time 8/ 9/19 9:30:36 Caller Station Caller circuit caller cos Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 9039 Selected Trunk Group Selected Circuit selected COS Selected Routing Class selected Route Pattern 23 Selected Facility 8 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -AUG-2019 9 :51 Start Date Start Time 8/ 9/19 I Answer Date 9:51:28 Answer Time 8/ 9/19 I End Date 9:51:36 I End Time 8/ 9/19 9:51:36 Caller Station Caller Circuit caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 9180 Selected Station Selected Circuit Selected COs 11 selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 Dialed Number 6450 Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 9 :51 Start Date 8/ 9/19 start Time 9:51:28 Answer Date 8/ 9/19 1 End Date 8/ 9/19 I Answer Time 9:51:36 I End Time 9:51:59 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 I 04-01-13 1 1 001 9180 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 Dialed Number 6450 Page 16 EFTA00051643

6317 08.09.19 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 10:0 Start Date Start Time 8/ 9/19 I Answer Date 10:00:50 Answer Time I End Date End Time 8/ 9/19 10:00:53 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 9258 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 11:10 start Date 8/ 9/19 Answer Date I Start Time 11:10:58 Answer Time I End Date I End Time 8/ 9/19 11:10:59 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 9776 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 9 -AUG-2019 11:55 Start Date Start Time 8/ 9/19 I Answer Date 11:55:07 Answer Time 8/ 9/19 I End Date 11:55:14 End Time 8/ 9/19 11:55:14 Caller station 6317 Selected Station 6270 .Caller circuit Caller COS Caller Routing Class 04-01-13 1 1 selected Circuit Selected COS Selected Routing Class 02-06-12 14 4 Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility Page 17 EFTA00051644

Record Audit conference Audit Access Code Code validation 6317 08.09.19 99 Call Type call Status Queue Status Queue Time LINE TO LINE ANSWER NULL QUEUE Dialed Number 6270 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 11:55 Start Date start Time 8/ 9/19 1 Answer Date 11:55:07 I Answer Time 8/ 9/19 I End Date 11:55:14 End Time 8/ 9/19 I 11:55:38 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller.ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 99 Selected station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 11:55 Start Date Start Time 8/ 9/19 I Answer Date 11:55:38 I Answer Time I End Date End Time 8/ 9/19 11:55:41 Caller Station caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANt Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 105 Selected Trunk Group Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 11:59 Start Date start Time 8/ 9/19 Answer Date I 11:59:18 Answer Time I End Date End Time 8/ 9/19 11:59:36 Page 18 EFTA00051645

Caller Station Caller Circuit caller COS Caller Routing class Caller switch to Caller ANI Record Audit conference Audit Access Code Code Validation 6317 08.09.19 6317 Selected station 04-01-13 selected Circuit 1 selected COs 1 selected Routing Class 001 Selected Route Pattern selected Facility 127 Call Type LINE TO LINE call Status RINGING Queue status NULL QUEUE Queue Time 6224 130 3 Dialed Number 6224 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 12:22 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 12:22:22 Answer Time End Time 12:22:48 Caller Station caller Circuit caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 04-01-13 1 1 001 272 selected Station selected circuit selected cos Selected Routing Class 3 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6224 130 Dialed Number 6224 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 12:25 start Date start Time 8/ 9/19 Answer Date 12:25:15 I Answer Time End Date End Time 8/ 9/19 12:25:18 Caller Station Caller Circuit caller cos Caller Routing class caller. Switch ID caller AN! Record Audit Conference Audit Access code code Validation 6317 04-01-13 1 001 297 #7 Selected Trunk Group Selected circuit Selected COS selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE Call Status PICK UP REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 19 EFTA00051646

6317 08.09.19 RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 12:25 Start Date Start Time 8/ 9/19 Answer Date I 12:25:28 Answer Time I End Date End Time 8/ 9/19 12:25:31 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 298 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authoriiation code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 12:38 Start Date Start Time 8/ 9/19 I Answer Date 12:38:11 I Answer Time 8/ 9/19 I End Date 12:38:19 I End Time 8/ 9/19 12:38:19 Caller Station caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 389 Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 12:38 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 12:38:11 I Answer Time 12:38:19 I End Time 12:38:23 Caller station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6317 104-01-13 1 001 389 Selected Station 6365 Selected Circuit 03-09-07 Selected CoS 4 Selected Routing Class 4 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Page 20 EFTA00051647

6317 08.09.19 I Dialed Number 6365 Account Code Authorization Code Use.CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 12:38 Start Date Start Time 8/ 9/19 I Answer Date 12:38:23 I Answer Time 8/ 9/19 I End Date 12:38:28 End Time 8/ 9/19 12:38:28 I Caller Station Caller circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 389 Selected Station selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 12:38 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 12:38:23 I Answer Time 12:38:28 I End Time 8/ 9/19 12:38:55 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code code Validation 6317 04-01-13 1 1 001 389 selected Station Selected Circuit selected CDS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 12:49 Start Date start Time 8/ 9/19 I Answer Date 12:49:30 I Answer Time 8/ 9/19 I End Date 12:49:36 ) End Time 8/ 9/19 12:49:36 caller Station 6317 Caller circuit 04-01-13 Caller cos 1 Caller Routing Class 1 Caller Switch ID 001 selected station Selected circuit selected CDS Selected Routing Class selected Route Pattern Page 21 6265 03-11-12 11 1 EFTA00051648

I Caller ANI Record Audit Conference Audit Access Code Code Validation 488 6317 08.09.19 Selected Fad Call Type Call Status Queue Status Queue Time lity LINE TO LINE ANSWER NULL QUEUE Dialed Number 6265 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 12:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 l End Date 12:49:30 I Answer Time 12:49:36 I End Time 8/ 9/19 12:49:48 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code Validation 6317 04-01-13 1 1 001 488 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 12:57 Start Date Start Time 8/ 9/19 I Answer Date 12:57:17 I Answer Time 8/ 9/19 I End Date 8/ 9/19 12:57:23 End Time 12:57:23 Caller Station Caller Circuit caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 I selected Station 04-01-13 j Selected Circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 559 Call Type LINE TO 'INE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 12:58 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 12:57:17 Answer Time 12:57:23 I End Time 12:58:11 Page 22 EFTA00051649

6317 08.09.19 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 559 Selected Station 6265 selected circuit 03-11-12 Selected COS 11 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6265 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/01 to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 13:8 Start Date Start Time 8/ 9/19 I Answer Date 13:08:25 I Answer Time End Date End Time 8/ 9/19 13:08:28 Caller Station caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 Selected Trunk Group 04-01-13 selected circuit 1 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 672 call Type oNE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 13:35 Start Date 8/ 9/19 ( Answer Date start Time 13:35:33 I Answer Time 8/ 9/19 I End Date 13:35:39 I End Time 8/ 9/19 13:35:39 Caller Station Caller Circuit Caller COs Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6317 04-01-13 1 1 001 881 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 23 EFTA00051650

6317 08.09.19 RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 13:35:33 I Answer Time 8/ 9/19 I End Date 13:35:39 End Time 8/ 9/19 13:35:47 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 881 I selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE I Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 9 -AUG-2019 13:43 Start Date Start Time 8/ 9/19 Answer Date 13:43:15 1 Answer Time 8/ 9/19 I End Date 13:43:20 f End Time 8/ 9/19 13:43:20 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 .1 001 946 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 13:43 start Date Start Time 8/ 9/19 Answer Date 13:43:15 I Answer Time 8/ 9/19 I End Date 13:43:20 I End Time 8/ 9/19 13:43:35 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6317 04-01-13 1 1 001 946 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 24 6265 03-11-12 11 1 EFTA00051651

6317 08.09.19 I Dialed Number 6265 Account Code Authorization Code use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 13:46 Start Date 8/ 9/19 ( Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:46:28 Answer Time 13:46:34 I End Time 13:46:34 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller AN' Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 966 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 13:46 Start Date 8/ 9/19 I Answer Date Start Time 13:46:28 I Answer Time 8/ 9/19 I End Date 13:46:34 End Time 8/ 9/19 13:46:42 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 966 selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: Start Date 69 8/ 9/19 TIME STAMP: 9 -AUG-2019 I Answer Date 13:46 End Date 8/ 9/19 ( Start Time 13:46:42 Answer Time I End Time 13:46:45 I Caller Station Caller Circuit Caller cos Caller. Routing class 6317 04-01-13 1 1 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Page 25 EFTA00051652

Caller Switch ID Caller ANI Record Audit conference Audit Access Code 'Code Validation 6317 08.09.19 001 I Selected Route Pattern Selected Facility 972 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code I Authorization Code UseCTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 13:50 start Date Start Time 8/ 9/19 I Answer Date 13:50:51 I Answer Time 8/ 9/19 f End Date 13:50:59 I End Time 8/ 9/19 13:50:59 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 1005 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSwER Queue Status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 13:51 Start Date Start Time 8/ 9/19 I Answer Date 13:50:51 I Answer Time 8/ 9/19 I End Date 13:50:59 End Time 8/ 9/19 13:51:29 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller AN: Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 1005 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6266 03-08-09 11 1 Dialed Number 6265 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 13:51 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date Page 26 8/ 9/19 I EFTA00051653

Start Time 13:51:29 I Answer 6317 08.09.19 Time 13:51:42 I End Time 13:51:42 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1014 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6383 03-13-01 4 4 Dialed Number 6383 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 13:52 Start Date Start Time 8/ 9/19 13:51:29 Answer Date 8/ 9/19 I ) Answer Time 13:51:42 I End Date End Time 8/ 9/19 13:52:06 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 001 1014 Selected Station selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6383 03-13-01 4 4 Dialed Number 6383 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 14:14 Start Date Start Time 8/ 9/19 Answer Date I 14:14:06 Answer Time I End Date End Time 8/ 9/19 14:14:08 Caller Station Caller Circuit caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit, conference Audit Access Code Code Validation 04-01-13 6317 1 1 001 1273 Selected Trunk Group Selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 27 EFTA00051654

6317 08.09.19 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 14:18 Start Date Start Time 8/ 9/19 I Answer Date 14:18:30 I Answer Time I End Date I End Time 8/ 9/19 14:18:34 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 1341 Selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 14:27 Start Date Start Time 8/ 9/19 I Answer Date 14:26:45 1 Answer Time 8/ 9/19 f End Date 14:27:04 I End Time 8/ 9/19 14:27:04 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 001 1433 9 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO TRUNK call Status ANSWER Queue Status NULL QUEUE Queue Time 6 01-14-23 90 1 • 23 8 Dialed Number 19178556002 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 14:27 Start Date Start Time 8/ 9/19 I Answer Date 14:26:45 I Answer Time 8/ 9/19 I End Date 14:27:04 I End Time 8/ 9/19 14:27:25 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code 6317 04-01-13 1 1. 001 1433 9 selected Trunk Group Selected circuit Selected cos Selected Routing Class Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Page 28 6 01-14-23 90 1 EFTA00051655

I Code validation I Dialed Number 19178556002 I Account Code Authorization Code 6317 08.09.19 I Queue Time Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 9 -AUG-2019 14:27 Start oate 8/ 9/19 Answer Date End Date 8/ 9/19 Start Time 14:27:25 I Answer Time End Time 14:27:28 caller Station Caller Circuit caller cps caller Routing Class 6317 04-01-13 1 1 Selected Trunk Group Selected Circuit Selected cos selected Routing class Caller switch ID 001 Selected Route Pattern 23 caller ANI Selected Facility 8 Record Audit 1441 Call Type ONE LINE Conference Audit Call status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number Account Code Authorization Code se CTRL/Zto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 14:41 Start Date Start Time 8/ 9/19 Answer Date I End Date 8/ 9/19 I 14:41:51 Answer Time I End Time 14:41:54 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANY Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1568 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 15:4 Start Date Start Time 8/ 9/19 1 Answer Date 15:03:58 1 Answer Time [ End Date I End Time 8/ 9/19 15:04:06 caller station Caller Circuit Caller as 6317 I selected Station 04-01-13 Selected circuit 1 selected COS Page 29 6363 03-09-06 4 EFTA00051656

Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 08.09.19 1 selected Routing Class 4 001 selected Route Pattern Selected Facility 1726 Call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 'Dialed Number 6363 • Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 1S:4 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:04:06 I Answer Time 15:04:21 I End Time 8/ 9/19 15:04:21 caller station Caller Circuit Caller COS Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 1727 Dialed Number 6361 Account Code Authorization Code Selected station Selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 15:4 Start Date Start Time 8/ 9/19 I Answer Date 15:04:06 I Answer Time 8/ 9/19 I End Date 15:04:21 End Time 8/ 9/19 15:04:29 Caller station caller Circuit Caller COS caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 1727 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 83 TIME STAMP: 9 -AUG-2019 15:18 Page 30 EFTA00051657

6317 08.09.19 Start Date Start Time 8/ 9/19 15:18:45 Answer Date I Answer Time 1 End Date End Time 8/ 9/19 15:18:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1802 Selected Trunk Group Selected circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/≤ to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 15:25 Start Date Start Time 8/ 9/19 Answer Date I 15:24:56 Answer Time 8/ 9/19 I End Date 15:25:02 I End Time 8/ 9/19 15:25:02 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1836 Selected station Selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 15:25 Start Date 8/ 9/19 Answer oate I start Time 15:24:56 Answer Time 8/ 9/19 I End Date 15:25:02 End Time 8/ 9/19 15:25:14 Caller Station caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 1836 selected Station Selected circuit Selected cos Selected Routing class 4 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 Dialed Number 6270 Account Code Authorization Code Page 31 EFTA00051658

6317 08.09.19 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 15:58 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 End Date I I 15:58:17 Answer Time 15:58:26 End Time 8/ 9/19 15:58:26 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 001 1991 Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number .6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 15:58 Start Date 8/ 9/19 I Answer Date Start Time 15:58:17 I Answer Time 8/ 9/19 I End Date 15:58:26 I End Time 8/ 9/19 15:58:37 Caller Station Caller circuit Caller.Cos Caller Routing Class .Caller switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6317 04-01-13 1 1 001 1991 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 9 -AUG-2019 16:16 Start Date Start Time 8/ 9/19 I Answer Date 16:16:33 I Answer Time 8/ 9/19 I End Date 16:16:43 End Time 8/ 9/19 16:16:43 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6317 04-01-13 1 1 001 2082 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Page 32 6449 04-08-05 11 1 EFTA00051659

Access code Code validation 6317 08.09.19 Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 9 -AUG-2019 16:18 start Date 8/ 9/19 L Answer Date 8/ 9/19 End Date I Start Time 16:16:33 1 Answer Time 16:16:43 End Time 8/ 9/19 16:18:16 Caller Station Caller circuit caller COS caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6317 04-01-13 1 1 001 2082 selected Station Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6449 04-08-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 9 -AUG-2019 16:46 Start Date start Time 8/ 9/19 I Answer Date 16:46:33 I Answer Time I End Date I End Time 8/ 9/19 16:46:37 Caller Station 6317 Caller Circuit 04-01-13 Caller COS 1 Caller Routing class 1 caller Switch ID 001 Caller ANI Record Audit 2204 Conference Audit Access Code code Validation selected station selected circuit selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code use tTRL/z.to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -AUG-2019 16:46 start Date Start Time 8/ 9/19 I Answer Date 16:46:37 1 Answer Time 8/ 9/19 I End Date 16:46:39 I End Time 8/ 9/19 16:46:39 caller Station caller circuit 6317 I selected Station 6378 04-01-13 I selected Circuit Page 33 03-09-12 EFTA00051660

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 08.09.19 1 selected cos 4 1 Selected Routing Class 4 001 Selected Route Pattern Selected Facility 2205 Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time ' Dialed Number 6378 Account Code .Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 92 8/ 9/19 I Answer Date 8/ 9/19 I End Date 16:46:37 I Answer Time 16:46:39 I End Time TIME STAMP: 9 -AUG-2019 16:46 Start Date Start Time 8/ 9/19 16:46:47 Caller Station Caller circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2205 Selected Station selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 17:3 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:02:51 Answer Time 17:03:05 I End Time 8/ 9/19 17:03:05 caller Station Caller Circuit Caller CDS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2276 Selected station selected Circuit selected Cos Selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 94 TIME STAMP: 9 -AUG-2019 17:3 Page 34 EFTA00051661

6317 08.09.19 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 17:02:51 I Answer Time 17:03:05 I End Time 17:03:28 Caller Station caller Circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6317 04-01-13 1 1 001 2276 selected station selected Circuit selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6404 03-14-02 11 1 Dialed Number 6404 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 17:25 Start Date Start Time 8/ 9/19 I Answer Date 17:25:31 l Answer Time I End Date End Time 8/ 9/19 17:25:34 Caller station Caller Circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6317 I Selected Trunk Group 04-01-13 selected Circuit 1 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 2344 call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to cANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 17:26 start.Date Start Time 8/ 9/19 I Answer Date 17:26:04 I Answer Time 8/ 9/19 I End Date 17:26:20 I End Time 8/ 9/19 17:26:20 Caller Station caller circuit caller cos Caller Routing class caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 2346 9 selected Trunk Group 6 selected circuit 01-14-23 Selected cos 90 selected Routing Class 1 Selected Route Pattern 23 selected Facility 8 Call Type LINE TO TRUNK call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 18435408068 Account code Page 35 EFTA00051662