I Caller ANI 1 Record Audit Conference Audit Access Code Code Validation 6314 IN Selected Facility 33 Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 10:54 Start oate Start Time 8/11/19 I Answer Date 10:54:20 I Answer Time 8/11/19 I End Date 10:54:24 I End Time 8/11/19 10:54:24 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6265 selected Station 03-11-12 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 66 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 Answer Time 8/11/19 I End Date 8/11/19 10:54:24 I End Time 10:54:53 Caller Station Caller Circuit Caller COS. Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 66 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time • 6314 04-09-03' 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 113 • TIME STAMP: 11-AUG-2019 11:10 I Start Date Start Time 8/11/19 I Answer oate 11:09:55 I Answer Time Page 41 I End Date End Time 8/11/19 I 11:10:08 I EFTA00051463

6314 IN caller station Caller Circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code code Validation 6381 I 04-01-01 4 4 001 115 I I selected station selected circuit selected cos Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 11:12 start Date start Time 8/11/19 I Answer Date 11:12:48 I Answer Time 8/11/19 I End Date 11:12:51 I End Time 8/11/19 11:12:51 caller Trunk Group Caller Circuit caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 01-12-01 107 1 4483 120 Selected station Selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/g tO CONTINUE I RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 11:12:48 I Answer Time 8/11/19 I End Date 8/11/19 11:12:51 End Time 11:13:07 caller Trunk Group Caller circuit caller COs caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 5 01-12-01 107 1 4483 120 selected Station 6314 selected circuit 04-09-03 selected cos 11 selected Routing Class 1 selected Route Pattern selected Facility Call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code 6092764483 Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE Page 42 EFTA00051464

6314 IN RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 11:13 .Start Date Start Time 8/11/19 I Answer Date 11:13:28 I Answer Time 8/11/19 I End Date 8/11/19 11:13:28 End Time 11:13:28 Caller Trunk Group caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation S selected station 01-12-01 Selected Circuit 107 selected cos 1 selected Routing class Selected Route Pattern selected Facility 120 Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 11:13 Start Date start Time 8/11/19 I Answer Date 11:13:28 I Answer Time 8/11/19 I End Date 8/11/19 11:13:28 I End Time 11:13:32 caller Trunk Group caller circuit caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 5 selected Station 6314 01-12-01 selected circuit 04-09-03 107 selected cos 11 1 selected Routing class 1 Selected Route Pattern selected Facility 120 call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 11:31 start Date 8/11/19 I Answer Date Start Time 11:31:12 Answer Time 8/11/19 I End Date 11:31:16 End Time 8/11/19 11:31:16 caller station Caller circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6261 03-09-03 4 4 001 214 selected station selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO call Status ANSWER Queue status NULL QUEUE Queue Time Page 43 6314 04-09-03 11 1 8 LINE EFTA00051465

6314 IN I Dialed Number 6314 I Account Code I Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date Start Time 11:31:12 I Answer Time 8/11/19 I End Date 8/11/19 11:31:16 I End Time 11:31:33 caller Station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6261 03-09-03 4 4 001 214 selected station selected Circuit Selected cos selected Routing Class selected Route Pattern selected Facility 8 call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date 8/11/19 End oate 8/11/19 Start Time 11:31:35 I Answer Time 11:31:39 I End Time 11:31:39 Caller Station Caller circuit caller cos Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6261 03-09-03 4 4 001 214 Selected station selected Circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 11:31 start Date I Start Time 8/11/19 Answer Date 8/11/19 End Date 8/11/19 11:31:35 I Answer Time 11:31:39 I End Time 11: 31: 45 caller station caller circuit Caller COS caller Routing Class 6261 Selected station 03-09-03 I Selected Circuit 4 Selected cos 4 selected Routing class Page 44 6314 04-09-03 11 1 EFTA00051466

Caller switch ID caller ANI Record Audit conference Audit Access code code validation 6314 IN 001 Selected Route Pattern selected Facility 214 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 12:11 Start Date start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 k End Date 8/11/19 12:11:06 I End Time 12:11:06 caller station caller circuit Caller COs Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6480 02-03-05 11 1 001 360 Selected Station selected circuit selected COs selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 12:12 Start Date start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 End Time 12:12:14 caller Station Caller Circuit Caller cos caller Routing class caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6480 02-03-05 11 1 360 Selected Station Selected circuit selected coS selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE TIME STAMP: 11-AUG-2019 12:14 124 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Page 45 I RECORD NUMBER: I Start Date EFTA00051467

start Time 6314 TN 12:14:02 I Answer Time 12:14:33 I End Time 12:14:33 Caller Station Caller Circuit Caller cos. Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6261 03-09-03 4 4 001 366 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 125 • TIME STAMP: 11-AUG-2019 12:14 start Date Start Time 8/11/19 Answer Date I 12:14:02 Answer Time 8/11/19 j End Date 8/11/19 12:14:33 I End Time 12:14:47 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 366 Selected Station selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 11-AUG-2019 12:24 Start Date Start Time 8/11/19 I Answer Date 12:23:58 I Answer Time 8/11/19 I End Date 12:24:14 I End Time 8/11/19 12:24:14 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6261 selected station 03-09-03 selected Circuit 4 Selected COS 4 selected Routing class 001 Selected Route Pattern selected Facility 403 Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 46 EFTA00051468

6314 IN Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 11-AUG-2019 12:24 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 12:23:58 Answer Time 12:24:14 1 End Time 12:24:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI • Record Audit Conference Audit Access Code Code validation 6261 I 03-09-03 I 4 4 001 403 Selected Station selected circuit selected Cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 12:25:50 I Answer Time 8/11/19 End Date I 12:26:08 End Time 8/11/19 12:26:08 Caller station Caller circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access. Code Code validation 6227 Selected Station 04-08-06 Selected Circuit 11 Selected cos 1 selected Routing class 001 selected Route Pattern Selected Facility 411 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use cTRL/Z to CANCEL; cIRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 12:25:50 I Answer Time 8/11/19 I End Date 8/11/19 12:26:08 I End Time 12:26:19 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code 6227 04-08-06 11 1 001 411 Selected Station selected circuit selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Page 47 6314 04-09-03 11 1 EFTA00051469

Code validation 6314 IN I Queue Time Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE iI RECORD NUMBER: 130 TIME STAMP: 11-AUG-2019 12:38 start Date Start Time 8/11/19 I Answer Date 12:38:25 Answer Time 8/11/19 I End Date 12:38:30 I End Time 8/11/19 12:38:30 caller station caller circuit caller cos Caller Routing class caller switch ID caller AN/ Record Audit conference Audit Access code code validation 6266 03-08-09 11 1 001 459 selected station selected circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 11-AUG-2019 12:38 Start Date Start Time 8/11/19 I Answer Date 12:38:25 I Answer Time 8/11/19 I End Date 8/11/19 12:38:30 I End Time 12:38:43 Caller station caller circuit Caller cos caller Routing Class Caller switch ID 001 Caller ANI Record Audit 459 conference Audit Access Code Code Validation 03-08-09 11 6266 1 selected Station selected circuit selected COS selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use tTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 132 TIME STAMP: 11-AUG-2019 13:0 I Start Date start Time 8/11/19 Answer Date I 13:00:43 Answer Time 8/11/19 I End Date 8/11/19 13:00:57 I End Time 13:00:57 caller Trunk Group I Caller circuit I Caller cos 5 selected Station 01-12-03 selected circuit 107 selected cos Page 48 6314' 04-09-03 11 EFTA00051470

I caller Routing Class 1 I Caller Switch ID Caller ANI 5308 Record Audit 512 Conference Audit Access Code Code validation j Dialed Number 6313 I Account code I Authorization code 9177045308 6314 IN Selected Routing Class 1 selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 11-AUG-2019 13:1 start Date Start Time 8/11/19 I Answer Date 13:00:43 I Answer Time 8/11/19 I End Date 8/11/19 13:00:57 End Time 13:01:18 Caller Trunk Group caller Circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 0 07 1-12-03 1 1 5308 512 Selected Station selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type . TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 • 1 Dialed Number 6313 Account Code Authorization Code 9177045308 use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: 11-AUG-2019 13:11 start Date Start Time 8/11/19 Answer Date I 13:11:25 Answer Time 8/11/19 I End Date 13:11:29 I End TiMe 8/11/19 13:11:29 caller Station caller Circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6326 I 04-12-01 14 4 1 001 i 546 I Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 135 TIME STAMP: 11-AUG-2019 13:11 Page 49 EFTA00051471

Start oate Start Time 6314 IN 8/11/19 I Answer Date 8/11/19 I End Date 13:11:25 Answer Time 13:11:29 End Time 8/11/19 I 13:11:35 I Caller station Caller. Circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code Validation 6326 04-12-01 14 4 001 546 Selected station 6314 Selected circuit 04-09-03 selected COS 11 selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 11-AUG-2019 13:14 Start Date start Time 8/11/19 I Answer Date 13:14:43 I Answer Time 8/11/19 I End Date 13:14:56 End Time 8/11/19 13:14:56 Caller Station Caller Circuit Caller Cos caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6247 03-05-04 4 4 001 556 Selected station selected circuit Selected COS 11 Selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 11-AUG-2019 13:15 Start Date Start Time 8/11/19 I Answer Date 13:14:43 I Answer Time 8/11/19 I End Date 8/11/19 13:14:56 End Time 13:15:05 Caller station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6247 03-05-04 4 4 001 556 selected station selected circuit selected COS Selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATXON Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 50 EFTA00051472

6314 IN use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 138 TIME STAMP: 11-AUG-2019 13:38 Start Date start Time 8/11/19 I Answer Date 13:38:08 I Answer Time 8/11/19 I End Date 13:38:19 End Time 8/11/19 13:38:19 Caller Station caller Circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6453 04-11-14 . 11 1 001 646 selected station selected circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 139 TIME STAMP: 11-AUG-2019 13:38 start Date Start Time 8/11/19 Answer Date 13:38:08 Answer Time 8/11/19 End Date 8/11/19 I 13:38:19 End Time 13:38:48 I Caller station Caller Circuit caller cos caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6453 04-11-14 11 1 001 646 Selected Station Selected Circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 140 TIME STAMP: 11-AUG-2019 13:59 Start Date Start Time 8/11/19 Answer Date 13:59:04 I Answer Time I End Date I End Time 8/11/19 13:59:38 caller Station caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit 6294 selected Station 03-13-15 Selected circuit 4 selected COS 4 selected Routing Class 001 selected Route Pattern Selected Facility 695 Call Type LINE TO LINE Call Status RINGING Page 51 6314 04-09-03 11. 1 EFTA00051473

I Access Code I Code validation Dialed Number 6314 Account Code Authorization code 6314 IN I Queue Status NULL QUEUE I Queue Time Use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 141 TIME STAMP: 11-AUG-2019 16:19 start Date start Time 8/11/19 I Answer Date 16:18:57 I Answer Time 8/11/19 I End Date 16:19:09 I End Time 8/11/19 16:19:09 caller station Caller circuit caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code code Validation 6439 Selected Station 04-08-13 selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 960 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 11-AUG-2019 16:19 start Date Start Time 8/11/19 I Answer oate 16:18:57 Answer Time 8/11/19 I End Date 8/11/19 16:19:09 End Time 16:19:55 Caller Station caller Circuit Caller COS caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6439 04-08-13 11 1 001 960 Selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z.t0 CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 143 TIME STAMP: 11-AUG-2019 22:15 Start Date 8/11/19 I Answer oate 8/11/19 I End Date 8/11/19 start Time 22:15:12 Answer Time 22:15:18 I End Time 22:15:18 Caller Station 6261 I Selected Station 6314 caller circuit 03-09-03 I selected Circuit 04-09-03 Page 52 EFTA00051474

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 4 4 001 1565 I 6314 IN Selected COS 11 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code Use:CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 11-AUG-2019 22:15 start Date 8/11/19 1 Answer Date Start Time 22:15:12 I Answer Time 8/11/19 1 End Date 22:15:18 1 End Time 8/11/19 22:15:33 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 1565 Selected station selected Circuit Selected Cos Selected Routing class 1 • Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 12-AUG-2019 0 :15 Start Date 8/12/19 I Answer Date Start Time 0:15:33 I Answer Time 8/12/19 I End Date 0:15:40 1 End Time 8/12/19 0:15:40 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit • Access Code Code validation 6363 03-09-06 4 4 001 1693 Selected station Selected Circuit Selected Cos Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE. I RECORD NUMBER: 146 TIME STAMP: 12-AUG-2019 0 :15 Page 53 EFTA00051475

6314 IN Start Date Start Time 8/12/19 I Answer Date 0:15:33 Answer Time 8/12/19 I End Date 8/12/19 0:15:40 I End Time 0:15:53 Caller Station Caller Circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 I 4 001 1693 Selected Station Selected circuit selected COS selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 147 TIME STAMP: 12-AUG-2019 1 :11 Start oate Start Time 8/12/19 I Answer Date 1:10:53 Answer Time 8/12/19 I End Date 1:11:00 I End Time 8/12/19 1:11:00 I Caller Station caller Circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6367 03-09-09 4 4 001 1955 Selected station selected circuit Selected cos Selected Routing class selected Route pattern Selected Facility Call Type LINE TO call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 LINE Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE ' RECORD NUMBER: 148 TIME STAMP: 12-AUG-2019 1 :11 Start Date Start Time 8/12/19 I Answer Date 1:10:53 I Answer Time 8/12/19 I End Date 8/12/19 1:11:00 I End Time 1:11:06 Caller station caller Circuit caller cos caller Routing Class Caller switch ID caller ANI .Record Audit Conference Audit Access code Code validation 6367 03-09-09 4 4 001 1955 selected station selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Page 54 EFTA00051476

6314 IN I Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 149 TIME STAMP: 12-AUG-2019 7 :18 Start Date Start Time 8/12/19 I Answer Date 7:18:28 I Answer Time 8/12/19 I End Date 7:18:33 I End Time 8/12/19 7:18:33 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6361 03-09-05 4 4 001 2424 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 150 TIME STAMP: 12-AUG-2019 7 :18 Start Date start Time 8/12/19 I Answer Date 7:18:28 Answer Time 8/12/19 I End Date 8/12/19 7:18:33 End Time 7:18:42 Caller station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6361 Selected station 03-09-05 Selected circuit 4 Selected cos 04-09-03 11 i 4 Selected Routing Class 1 001 selected Route Pattern 2424 Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code Use. CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 151 TIME STAMP: 12-AUG-2019 7 :28 start Date Start Time 8/12/19 I Answer Date 7:28:31 Answer Time 8/12/19 I End Date 7:28:36 End Time 8/12/19 7:28:36 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit 6240 selected Station 03-13-08 selected Circuit 4 selected COS 4 selected Routing Class 001 Selected Route Pattern Selected Facility 2480 Call Type LINE TO LINE Page 55 6314 04-09-03 11 1 EFTA00051477

6314 IN conference Audit I call Status ANSWER Access code Queue status NULL QUEUE code validation Queue Time Dialed Number 6313 Page 56 EFTA00051478

6314 IN RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 14:6 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 14:05:41 I Answer Time 14:06:08 I End Time 14:06:08 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6454 04-11-15 11 1 1182 selected Station selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 14:6 Start Date 8/ 9/19 I Answer Date Start Time 14:05:41 I Answer Time 8/ 9/19 I End Date 8/ 9/19 14:06:08 I End Time 14:06:22 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6454 I selected 04-11-15 selected 11 Selected 1 selected 001 selected Selected 1182 Station Circuit Cos Routing Class Route Pattern Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 Answer Date 14:25:01 Answer Time End Date End Time 8/ 9/19 14:25:07 Caller Station Caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code 6376 selected station 03-13-06 Selected Circuit 4 Selected cos 4 selected Routing Class 001 Selected Route Pattern Selected Facility 1420 Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Page 1 6314 04-09-03 11 1 EFTA00051479

I code validation 6314 /N I Queue Time I Dialed Number Account code Authorization Code 6313 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 14:25 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 start Time 14:25:07 I Answer Time 14:25:16 I End Time 14:25:16 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6376 selected station 03-13-06 selected Circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern selected Facility 1422 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:07 I Answer Time 8/ 9/19 I End Date 14:25:16 End Time 8/ 9/19 14:25:46 Caller station caller Circuit caller cos caller Routing Class caller switch to caller ANI Record Audit conference Audit Access code Code validation 6376 03-13-06 4 4 001 1422 selected station selected Circuit selected cos selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 15:48 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 I Start Time 15:48:01 I Answer Time End Time 15:48:36 Caller Station 6467 I selected Station 6314 Caller Circuit 03-03-04 I selected Circuit 04-09-03 caller COS 11 I Selected cos 11 Page 2 EFTA00051480

Caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access Code Code Validation 1 001 1935 6314 IN Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code 6313 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 16:04:00 Answer Time 8/ 9/19 I End Date 16:04:09 f End Time 8/ 9/19 16:04:09 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit conference Audit Access Code Code validation 6363 03-09-06 4 4 001 2022 Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE . I RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 16:04:00 I Answer Time 8/ 9/19 I End Date 16:04:09 I End Time 8/ 9/19 16:04:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 2022 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account. Code Authorization code use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/4 to CONTINUE RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 16:45 Page 3 EFTA00051481

Start Date start Time 8/ 9/19 I Answer 16:45:23 Answer 6314 IN Date 8/ 9/19 I End Date Time 16:45:41 I End Time 8/ 9/19 16:45:41 caller Station Caller Circuit Caller cos Caller Routing class Caller switch ID 001 caller ANI Record Audit Conference Audit Access Code Code validation 04-12-07 11 1487 1 2201 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code use cTRL/Z to CANCEL, CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 16:45 start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date I 16:45:23 I Answer Time 16:45:41 End Time 8/ 9/19 16:45:52 caller station caller Circuit caller cos Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 1487 04-12-07 11 1 001 2201 Dialed Number 6314 Account Code Authorization code Selected station selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 17:23 Start Date start Time 8/ 9/19 I Answer Date 17:23:33 I Answer Time 8/ 9/19 I End Date 17:23:38 I End Time 8/ 9/19 17:23:38 caller Station Caller Circuit Caller Cos caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6271 03-13-11 4 4 001 2332 Selected Station Selected Circuit Selected cos selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number 6314 Account Code Authorization code Page 4 EFTA00051482

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 17:23 Start Date 8/ 9/19 I Answer Date Start Time 17:23:33 I Answer Time 8/ 9/19 I End Date 8/ 9/19 17:23:38 I End Time 17:23:45 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6271 I 03-13-11 4 4 001 2332 Selected Station Selected circuit selected COS Selected Routing class Selected Route Pattern Selected Facility 42 call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 17:23 Start Date start Time 8/ 9/19 I Answer Date 17:23:45 I Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/ 9/19 17:23:45 caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 14 04-16-01 255 1 2332 Selected Station Selected Circuit selected Cos Selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 17:23:45 I Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/ 9/19 17:23:46 Caller Trunk Group caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 14 Selected station 04-16-01 selected circuit 255 selected COS 1 selected Routing Class Selected Route Pattern Selected Facility 42 2332 call Type TRUNK TO LINE Call Status IN CONVERSATION Page 5 6314 04-09-03 11 1 EFTA00051483

Access code Code validation 6314 IN Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:32:17 I Answer Time 17:32:23 End Time 8/ 9/19 17:32:23 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6225 selected Station 03-08-11 Selected Circuit 14 selected COS 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 2392 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 17:32 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:17 Answer Time 17:32:23 I End Time 17:32:44 Caller Station caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record. Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 2392 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 17:32 Start Date start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 End Time 8/ 9/19 17:32:56 Caller station caller Circuit 6265 I Selected station 03-11-12 Selected Circuit Page 6 6314 04-09-03 EFTA00051484

Caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 11 1 001 2397 6314 IN Selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 17:33 Start Date start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 I End Time 8/ 9/19 17:33:00 Caller Station Caller Circuit Caller Cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 I 03-11-12 11 I 1 001 2397 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 18:18 Start Date start Time 8/ 9/19 I Answer Date 18:18:24 I Answer Time 8/ 9/19 I End Date 18:18:30 I End Time 8/ 9/19 18:18:30 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller switch ID Caller ANL Record Audit Conference Audit Access Code code validation 6265 Selected Station 03-11-12 Selected Circuit 11 Selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2560 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 18:19 Page 7 EFTA00051485

6314 IN Start Date start Time 8/ 9/19 I Answer Date 18:18:24 I Answer Time 8/ 9/19 I End Date 8/ 9/19 18:18:30 I End Time 18:19:30 Caller Station Caller Circuit caller COS caller Routing Class 1 caller. Switch ID 001 caller ANT Record Audit conference Audit Access Code Code Validation 6265 03-11-12 11 2560 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 19:03:12 I Answer Time 19:03:21 I End Time 19:03:21 Caller Station Caller Circuit Caller Cos Caller Routing class Caller Switch ID caller AN/ Record Audit conference Audit Access Code Code Validation 6365 Selected station 03-09-07 I Selected circuit 4 Selected cos 11 4 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 2720 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 19:03:12 I Answer Time 19:03:21 I End Time 19:03:30 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 2720 I Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Page 8 EFTA00051486

6314 IN I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 19:6 start Date Start Time 8/ 9/19 I Answer Date 19:06:08 Answer Time 8/ 9/19 I End Date 19:06:12 I End Time 8/ 9/19 19:06:12 Caller Station Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 2729 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 19:6 Start Date Start Time 8/ 9/19 Answer Date I 19:06:08 Answer Time 8/ 9/19 I End Date 19:06:12 End Time 8/ 9/19 19:06:25 caller station Caller circuit Caller COS Caller Routing class caller switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6265 03-11-12 11 1 2729 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue status Queue Time 6314 04-09-03 11 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 Answer Date I 19:13:23 Answer Time 8/ 9/19 I End Date 19:13:32 End Time 8/ 9/19 19:13:32 Caller Trunk Group Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit 14 I Selected Station 04-16-03 Selected Circuit I 255 selected COS 1 I selected Routing Class selected Route Pattern 1965 I selected Facility 2747 1 Call Type TRUNK TO LINE Page 9 6314 04-09-03 11 1 EFTA00051487

I Conference Audit I Access Code Code validation 6314 IN I call Status ANSWER Queue status NULL QUEUE I Queue Time Dialed Number 6314 Account Code Authorization code 9085781965 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:13 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time I 19:13:23 Answer Time 19:13:32 I End Time 19:13:33 caller Trunk Group Caller circuit Caller COS Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access code Code Validation 14 04-16-03 255 1 1965 2745 selected station selected circuit selected cos selected Routing class selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code 9085781965 Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE :RECORD NUMBER: 27 Start. Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 19:13:33 I Answer Time 19:13:33 End Time 19:13:33 TIME STAMP: 9 -AUG-2019 19:13 caller Trunk Group Caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 5 01-12-02 107 1 2745 selected station selected Circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 19:14 Start Date Start Time 8/ 9/19 I Answer Date 19:13:33 I Answer Time 8/ 9/19 I End Date 19:13:33 End Time 8/ 9/19 19:14:56 Caller Trunk Group S I Selected station 6314 Page 10 EFTA00051488

caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6314 IN 01-12-02 I selected circuit 107 Selected cos 1 selected Routing class selected Route Pattern selected Facility 2745 Call Type TRUNK TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-09-03 11 1 Dialed Number Account Code Authorization Code use 'cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 19:27 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:26:57 I Answer Time 19:27:10 I End Time 19:27:10 Caller station caller Circuit caller cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6379 Selected Station 03-09-11 selected Circuit 4 Selected cos 4 selected Routing Class 001 selected Route Pattern selected Facility 2781 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 19:28 start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 19:26:57 Answer Time 19:27:10 I End Time 19:28:11 Caller station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6379 I Selected Station 6314 03-09-11 I Selected Circuit 04-09-03 4 I selected COS 11 4 I selected Routing Class 1 001 selected Route Pattern Selected Facility 2781 I call Type LINE TO LINE Call Status IN CONVERSATION I Queue status NULL QUEUE I Queue Time Dialed Number 6313 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 11 EFTA00051489

RECORD NUMBER: 31 6314 IN TIME STAMP: 9 -AUG-2019 19:49 Start Date start Time 8/ 9/19 I Answer pate 8/ 9/19 End Date 19:49:18 I Answer Time 19:49:25 End Time 8/ 9/19 19:49:25 I Caller station Caller circuit Caller cos caller Routing Class Caller switch ID 001 caller ANI Record Audit conference Audit Access Code code validation 6450 04-09-05 11 1 2835 Selected Station selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04.09-03 11 1 Dialed Number 6314 Account code Authorization code useCTRL/Z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 19:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:49:18 I Answer Time 19:49:25 End Time 8/ 9/19 19:49:49 Caller Station Caller Circuit caller cos caller Routing class 1 caller switch ID 001 caller ANI Record Audit conference Audit Access Code Code validation 6450 04-09-05 11 2835 selected station Selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER:. 33 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 Answer Date I 21:59:27 Answer Time 8/ 9/19 I End Date 21:59:46 I End Time 8/ 9/19 21:59:46 caller Station caller circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6363 03-09-06 4 4 001 3074 Selected station selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Page 12 EFTA00051490

6314 IN Account Code Authorization Code use CTRL/i to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: .9 -AUG-2019 21:59 start Date start Time 8/ 9/19 I Answer Date 21:59:27 I Answer Time 8/ 9/19 I End Date 21:59:46 I End Time 8/ 9/19 21:59:47 caller station caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6363 03-09-06 4 4 001 3074 Selected Station Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 15:54 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 15:54:36 Answer Time 15:54:49 End Time 8/1019 15:54:49 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller AN/ Record Audit Conference Audit Access code code validation 6494 03-03-16 11 1 001 7132 Selected station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 15:59 Start Date 8/10/19 I Answer Date Start Time 15:57:06 I Answer Time 8/10/19 I End Date 15:57:06 I End Time 8/10/19 15:59:57 Caller station Caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI 6467 03-03-04 11 1 001 selected Station Selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Page 13 6314 04-09-03 11 1 EFTA00051491

I Record Audit Conference Audit Access code code validation 6314 IN 7139 I call Type I Call status Queue status I Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 16:7 start Date 8/10/19 I Answer oate 8/10/19 I End Date 8/10/19 Start Tine 16:07:34 I Answer Time 16:07:47 I End Time 16:07:47 Caller Station Caller Circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 7199 selected Station selected Circuit selected cos selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE. RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 16:8 start Date Start Time 8/10/19 I Answer Date 16:07:34 I Answer Time 8/10/19 I End Date 8/10/19 16:07:47 End Time 16:08:06 Caller station Caller Circuit caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6317 selected Station 04-01-13 selected circuit 1 Selected cos 1 selected Routing class 001 selected Route Pattern Selected Facility 7199 call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 16:8 Start Date Start Time 8/10/19 I Answer Date 16:08:14 I Answer Time 8/10/19 I End Date 8/10/19 16:08:26 I End Time 16:08:26 Page 14 EFTA00051492

Caller station caller Circuit Caller cos Caller Routing Class caller switch ID caller ANI Record Audit. Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7203 6314 IN selected Station 6314 selected Circuit 04-09-03 Selected cos 11 selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 16:.8 start Date Start Time 8/10/19 16:08:14 Answer Date Answer Time 8/10/19 I End Date 8/10/19 16:08:26 End Time 16:08:34 Caller station caller circuit caller COS caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 6365 Selected Station 03-09-07 Selected circuit 4 selected Cos 4 selected Routing class 001 selected Route Pattern selected Facility 7203 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: .41 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 16:15:05 I Answer Time 8/10/19 I End Date 16:15:15 End Time 8/10/19 16:15:15 Caller Station Caller Circuit caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6450 04-09-05 11 1 001 7253 Selected Station Selected Circuit Selected COs selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use.CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 15 EFTA00051493

6314 IN RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 16:15:05 I Answer Time Caller Station Caller Circuit 64 04-509-05 caller Cos 11 Caller Routing Class 1 caller switch iD 001 Caller ANI Record Audit 7253 Conference Audit Access Code Code validation Dialed Number 6313 Account Code Authorization Code 8/10/19 I End Date 8/10/19 16:15:15 End Time 16:15:34 [ I 1 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use CTRL/z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 16:15 Start Date 8/10/19 I Answer Date Start Time 16:15:32 I Answer Time 8/10/19 I End Date 16:15:37 End Time 8/10/19 16:15:37 Ciller Station Caller Circuit Caller. cos Caller Routing Class Caller Switch ID 001 caller ANT Record Audit conference Audit Access Code Code Validation 6108 02-13-11 11 1 7254 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code ose-CTat/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 16:15 Start Date 8/10/19 I Answer Date Start Time 16:15:32 I Answer Time 8/10/19 I End Date 8/10/19 16:15:37 I End Time 16:15:55 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6108 I selected station 02-13-11 I Selected Circuit 11 selected COS 1 I Selected Routing Class 001 Selected Route Pattern I Selected Facility 7254 I Call Type LINE TO LINE I Call Status IN CONVERSATION Queue status NULL QUEUE I Queue Time 6314 04-09-03 11 1 page 16 EFTA00051494

6314 IN RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 16:15 Start Date 'Start Time 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 I 16:15:05 Answer Time 16:15:15 I End Time 16:15:34 caller station Caller circuit Caller COS caller Routing class caller Switch ID 001 caller ANI Record Audit conference Audit Access code code Validation 6450 04-09-05 11 1 7253 Selected station selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE call Type call Status Queue Status Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use cTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 16:15 Start Date start rime 8/10/19 I Answer Date 8/10/19 End Date I 16:15:32 I Answer Time 16:15:37 End Time 8/10/19 16:15:37 caller. station Caller Circuit caller COS caller Routing class caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6108 02-13-11 11 1 7254 Selected station Selected circuit selected COS selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04- 09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 16:15 start Date Start Time 8/10/19 1 Answer Date 8/10/19 I End Date 8/10/19 16:15:32 I Answer Time 16:15:37 I End Time 16:15:55 caller Station caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code code Validation 6108 Selected station 02-13-11 selected Circuit 11 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 7254 call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 16 EFTA00051495

6314 IN I Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 16:17 start Date 8/10/19 I Answer Date start Time 16:17:18 Answer Time 8/10/19 I End Date 16:17:22 I End Time 8/10/19 16:17:22 caller station caller circuit Caller COS Caller Routing class 1 caller Switch ID 001 caller ANI Record Audit Conference Audit Access code Code Validation 6494 03-03-16 11 7269 Selected Station selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CIRL/Zto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 16:17 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 16:17:18 Answer Time 16:17:22 End Time 16:17:31 caller Station Caller circuit caller COS caller Routing Class Caller Switch io caller AN/ Record Audit conference Audit Access code code validation 6494 Selected Station 03-03-16 selected Circuit 11 Selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 7269 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 16:52 start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date I 16:52:46 Answer Time 16:52:50 I End Time 8/10/19 16:52:50 caller station caller Circuit Caller cOS Caller Routing class Caller Switch ID 6450 selected Station 04-09-05 selected circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern Page 17 6314 04-09-03 11. 1 EFTA00051496

6314 IN caller ANI I I selected Facility Record Audit 7490 I Call Type LINE TO LINE Conference Audit I call status ANSWER Access Code 1 Queue Status NULL QUEUE code Validation 1 Queue Time Dialed Number 6313 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 16:53 Start Date start Time 8/10/19 Answer Date I 16:52:46 Answer Time 8/10/19 I End Date 8/10/19 16:52:50 End Time 16:53:14 caller station Caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6450 Selected station 6314 04-09-05 Selected circuit 11 selected cos 11 1 selected Routing Class 1 001 selected Route Pattern selected Facility 7490 call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S tO PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 I Answer Date 16:59:00 I Answer Time 8/10/19 I End Date 16:59:13 1 End Time 8/10/19 16:59:13 caller station Caller Circuit caller Cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6365 03-09-07 4 4 001 7533 Selected station selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 50 Start Date 8/10/19 start Time 16:59:00 TIME STAMP: 10-AUG-2019 16:59 1 Answer Date 8/10/19 End Date 8/10/19 I Answer Time 16:59:13 I End Time 16:59:13 Page 18 EFTA00051497

6314 IN caller, station caller circuit caller cos caller Routing Class Caller Switch ID caller AN/ Record Audit Conference Audit Access Code code Validation 6365 03-09-07 4 4 001 7533 I Selected station selected circuit 3209-03 selected cos 11 Selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code use CTRL/2 to CANCEL, CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 10-AUG-2019 16:59 start Date Start Time 8/10/19 I Answer oate 16:59:13 I Answer Time 8/10/19 I End Date 16:59:32 I End Time 8/10/19 16:59:32 Caller station caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6365 Selected station 03-09-07 selected Circuit 4 selected cos 4 Selected Routing class 001 Selected Route Pattern Selected Facility 7535 call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 I Answer Date 16:59:13 Answer Time 8/10/19 I End Date 8/10/19 16:59:32 I End Time 16:59:40 caller Station caller circuit Caller cos caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access code code Validation 6365 03-09-07 4 4 001 7535 selected Station selected circuit selected COS selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 19 EFTA00051498

6314 IN RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 18:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 18:25:40 I Answer Time 18:25:46 I End Time 8/10/19 18:25:46 caller Station caller circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6439 selected station 04-08-13 selected Circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 7819 call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 18:27 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 18:25:40 I Answer Time 18:25:46 End Time 18:27:27 caller station caller circuit caller cos caller Routing class caller switch ID 001 Caller ANI ' Record Audit Conference Audit Access Code Code validation. 6439 04-08-13 11 1 7819 selected Station selected circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code use CIRL/Z to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUM8ER: 55 TIME STAMP: 10-AUG-2019 19:12 start Date 8/10/19 Answer Date I End Date 8/10/19 Start Time 19:12:34 I Answer Time I End Time 19:12:55 Caller Station caller circuit caller cos caller Routing Class caller Switch ID caller ANT Record Audit conference Audit Access Code code validation 6365 Selected Station 03-09-07 Selected Circuit 4 Selected cos 4 selected Routing class 001 Selected Route Pattern Selected Facility 7931 Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Page 20 6314 04-09-03 11 1 EFTA00051499

6314 IN Dialed Number 6314 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 19:13 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 19:12:55 Answer Time 19:13:03 I End Time 19:13:03 Caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 I Selected station 03-09-07 I Selected Circuit 4 Selected cos 4 selected Routing Class 001 selected Route Pattern selected Facility 7935 I Call Type LINE TO LINE [ Call status ANSWER Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code . Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 [ Answer Date 19:12:55 I Answer Time 8/10/19 I End Date 8/10/19 19:13:03 End Time 19:13:03 Caller station Caller circuit Caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6365 Selected station 6314 03-09-07 Selected Circuit 4 selected COS 04-09-03 11 4 Selected Routing class 1 001 selected Route Pattern 7935 Selected Facility call Type LINE TO LINE call Status CONVERSATION BEFORE Nom Queue status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 19:13 Start Date start Time 8/10/19 I Answer Date 19:13:03 I Answer Time caller Station Caller Circuit I Caller COS Caller Routing class 8/10/19 [ End Date 19:13:11 I End Time 8/10/19 19:13:11 6365 I Selected Station 6314 03-09-07 selected Circuit 04-09-03 4 I Selected cos 11 4 I selected Routing Class 1 Page 21 EFTA00051500

caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6314 IN 001 I Selected Route 7936 I Calll T Seected e Facili I call Status Queue Status Queue Time Pattern ty LINE TO LINE ANSWER NULL QUEUE Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE • RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 19:13:03 I Answer Time 8/10/19 I End Date 8/10/19 19:13:11 End Time 19:13:11 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6365 selected station 6314 03-09-07 Selected Circuit 04-09-03 4 Selected COS 11 4 Selected Routing Class 1 001 selected Route Pattern 7936 Selected Facility Call Type LINE TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 10-Au6-2019 20:32 Start Date start Time 8/10/19 I Answer Date 20:32:31 I Answer Time 8/10/19 I End Date 20:32:47 End Time 8/10/19 20:32:47 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller AN: Record Audit conference Audit Access Code Code validation 6296 03-09-04 4 4 001 8177 Selected Station selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 10-AUG-2019 20:32 I I Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 I Page 22 EFTA00051501

start Time 20:32:31 I Answer 6314 IN Time 20:32:47 I End Time 20:32:54 caller station caller Circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6296 03-09-04 4 4 001 8177 selected Station Selected circuit Selected cos selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 10-AUG-2019 20:38 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 20:38:30 I Answer Time 20:38:35 End Time 8/10/19 20:38:35 Caller station caller circuit caller cos Caller Routing class caller switch ID caller ANT Record Audit Conference Audit Access code code validation 6439 Selected station 04-08-13 selected Circuit 11 selected Cos 1 selected Routing class 001 selected Route Pattern selected Facility 8197 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 10-AUG-2019 20:38 start Date Start Time 8/10/19 I Answer Date 8/10/19 End Date 8/10/19 I 20:38:30 I Answer Time 20:38:35 End Time 20:38:43 caller Station Caller circuit caller cos caller Routing class caller Switch ID caller AN/ Record Audit conference Audit Access code code validation 6439 Selected station 04-08-13 selected circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 8197 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Page 23 EFTA00051502

6314 IN use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 21:25:23 I Answer Time 8/10/19 I End oate 21:25:27 End Time 8/10/19 21:25:27 Caller station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 8278 selected station selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 10-AUG-2019 21:25 start Date Start Time 8/10/19 I Answer Date 21:25:23 I Answer Time 8/10/19 I End Date 8/10/19 21:25:27 End Time 21:25:50 Caller Station caller Circuit Caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code Validation 6317 selected station 04-01-13 Selected circuit 1 selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 8278 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 10-AUG -2019 21:36 Start Date start Time 8/10/19 I Answer Date ' 8/10/19 I End Date 21:36:20 I Answer Time 21:36:45 I End Time 8/10/19 21:36:45 caller station caller Circuit Caller cos . Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code 6225 03-08-11 14 4 001 8305 Selected station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Page 24 6314 04-09-03 11 1 EFTA00051503

code validation 6314 IN I Queue Time Dialed Number 6313 Account code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 10-AUG-2019 21:37 Start Date 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 Start Time 21:36:20 Answer Time 21:36:45 I End Time 21:37:20 Caller Station caller circuit caller Cos Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6225 03-08-11 14 4 001 8305 selected station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 10-AUG-2019 21:40 Start Date start Time 8/10/19 I Answer Date 21:39:52 I Answer Time 8/10/19 I End Date 8/10/19 21:40:18 End Time 21:40:18 caller Station caller circuit caller cos caller Routing class caller Switch ID Caller ANI Record Audit conference 'Audit Access code code validation 6367 I selected station 03-09-09 I selected circuit 4 I Selected COS 4 I selected Routing class 001 selected Route Pattern selected Facility 8322 Call Type LINE TO LINE I Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 10-AUG-2019 21:40 start Date Start Time 8/10/19 I Answer Date 21:39:52 I Answer Time 8/10/19 I End Date 8/10/19 21:40:18 End Time 21:40:35 I Caller Station Caller Circuit I Caller COS 6367 I selected Station 03-09-09 I selected circuit 4 I selected COS Page 25 6314 04-09-03 11 EFTA00051504

Caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 4 001 8322 6314 IN Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 10-AUG-2019 22:28 Start Date start Time 8/10/19 AnsWer Date I 22:28:44 Answer Time 8/10/19 I End Date 8/10/19 22:28:53 I End Time 22:28:53 caller station caller circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6449 I Selected station 04-08-05 selected Circuit 11 selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 8418 call Type LINE TO LINE I call Status ANSWER I Queue status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 8/10/19 I Answer Date 22:28:44 I Answer Time start Date start Time TIME STAMP: 10-AUG-2019 22:29 8/10/19 I End Date 8/10/19 22:28:53 End Time 22:29:03 caller Station Caller Circuit caller cos caller Routing class caller switch ID 001 Caller ANT Record Audit conference Audit Access code Code validation 6449 04-08-05 11 1 8418 selected station 6314 Selected circuit 04-09-03 selected cos 11 Selected Routing Class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 10-AUG-2019 22:58 Page 26 EFTA00051505

6314 IN start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 22:58:24 I Answer Time 22:58:33 End Time 22:58:33 Caller station caller circuit caller cOS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6225 03-08-11 14 4 001 8499 selected station 6314 Selected circuit 04-09-03 selected COS 11 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 10-AUG-2019 22:58 Start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 22:58:24 I Answer Time 22:58:33 I End Time 22:58:49 Caller Station caller circuit caller Cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6225 03-08-11 14 4 001 8499 selected station selected circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 11-AUG-2019 0 :1 start Date start Time 8/11/19 f I Answer Date 0:01:32 Answer Time 8/11/19 I End oate 0:01:40 End Time 8/11/19 0:01:40 caller station caller circuit caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code Code Validation 6126 selected station 02-02-10 selected circuit 1 selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 8574 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 27 EFTA00051506

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 11-AUG-2019 0 :1 start Date Start Time 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 I 0:01:32 Answer Time 0:01:40 I End Time 0:01:53 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6126 02-02-10 1 1 001 8574 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 0 :27 Start Date Start Time 8/11/19 I Answer Date 0:27:00 I Answer Time 8/11/19 I End Date 0:27:04 I End Time 8/11/19 0:27:04 Caller Station Caller circuit Caller COs Caller Routing Class Caller switch ID • Caller ANI Record Audit Conference Audit Access Code Code Validation 6366 03-09-08 4 4 001 8652 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 11-AUG-2019 0 :27 Start Date Start Time 8/11/19 I Answer Date 0:27:00 Answer Time 8/11/19 I End Date 8/11/19 0:27:04 I End Time 0:27:11 Caller station Caller circuit Caller COS caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit 6366 03-09-08 4 '4 001 8652 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Page 28 6314 04-09-03 11 1 EFTA00051507

Access code I 6314 IN Queue status NULL QUEUE code validation 1 Queue Time Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I I RECORD NUMBER: 78 TIME STAMP: 11-AUG-2019 0 :28 Start Date Start Time 8/11/19 Answer Date I 0:28:32 Answer Time 8/11/19 End Date 8/11/19 I I End Time 0:28:56 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6367 selected Station 03-09-09 Selected Circuit 4 selected cos 4 Selected Routing class 001 selected Route Pattern I Selected Facility 8665 1 call Type LINE TO LINE I Call. Status ANSWER I Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/z to CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 11-AUG-2019 0 :29 Start Date start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:28:32 I Answer Time 0:28:56 I End Time 0:29:08 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8665 Selected station selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 80 TIME STAMP: 11-AUG-2019 0 :40 Start Date Start Time 8/11/19 Answer Date I 0:40:03 Answer Time Caller station 1 caller Circuit 8/11/19 I End Date 8/11/19 0:40:11 I End Time 0:40:11 I 6367 1 Selected station 6314 03-09-09 I Selected circuit Page 29 04-09-03 EFTA00051508

I caller COS I Caller Routing Class I caller Switch ID I caller ANI Record Audit Conference Audit Access code code validation 4 001 • 8855 6314 IN I selected cos 11 selected Routing class 1 selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time I Dialed Number 6468 Account code I Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 11-AUG-2019 0 :40 Start Date start Time 8/11/19 Answer Date 0:40:03 Answer Time 8/11/19 I End Date 8/11/19 0:40:11 End Time 0:40:19 caller station Caller Circuit Caller COS 'Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6367 03-09-09 4 4 001 8855 Selected Station selected circuit selected Cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization Code use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 11-AUG-2019 5 :52 start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 5:51:39 I Answer Time 5:52:03 I End Time 8/11/19 5:52:03 caller Station caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6366 selected station 03-09-08 selected Circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern selected Facility 9110 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 • 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 83 TIME STAMP: 11-AUG-2019 5 :52 Page 30 • EFTA00051509

6314 IN start Date Start Time 8/11/19 I Answer Date 5:51:39 Answer Time 8/11/19 I End Date 8/11/19 5:52:03 End Time 5:52:22 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6366 03-09-08 4 4 001 9110 Selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/2 to CANCEL; cm/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 11-AUG-2019 5 :59 start. Date Start Time 8/11/19 I Answer Date End Date 5:58:50 I Answer Time I End Time 8/11/19 5:59:11 caller Trunk Group Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 5 01-12-02 107 1 0357 9123 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9292340357 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 6:46:32 ( Answer Time 8/11/19 I End Date 6:46:44 I End Time 8/11/19 6:46:44 Caller Station caller circuit Caller cos Caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6450 selected station 04-09-05 selected Circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 9246 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Page 31 EFTA00051510

6314 IN I Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: Start Date Start Time 86 TIME STAMP: 11-AUG-2019 6 :46 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 6:46:32 1 Answer Time 6:46:44 End Time 6:46:53 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID caller ANT Record Audit conference Audit Access Code Code Validation 6450 selected Station 04-09-05 Selected Circuit 11 selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 9246 call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 87 8/11/19 Answer Date I 7:36:10 Answer Time TIME STAMP: 11-AUG-2019 7 :36 Start Date Start Time 8/11/19 I End Date 7:36:14 1 End Time 8/11/19 7:36:14 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6330 I Selected Station 04-09-01 Selected Circuit 99 Selected COS 1 Selected Routing class 001 selected Route Pattern Selected Facility 9388 Call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 11-AUG-2019 7 :36 start Date Start Time 8/11/19 I Answer Date 7:36:10 Answer Time 8/11/19 I End Date 7:36:14 End Time 8/11/19 7:36:25 Caller Station Caller Circuit Caller CoS Caller Routing Class caller switch ID Caller ANI Record Audit 6330 selected station 04-09-01 selected Circuit 99 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 9388 call Type LINE TO LINE Page 32 6314 04-09-03 11 1 EFTA00051511

Conference Audit Access code code Validation 6314 IN I call Status Queue Status Queue Time IN CONVERSATION NULL QUEUE Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 11-AUG-2019 8 :13 start Date start Time 8/11/19 I Answer Date 8:12:57 Answer Time 8/11/19 I End Date 8:13:02 End Time 8/11/19 8:13:02 Caller Station Caller Circuit Caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6265 03-11-12 11 1 001 9476 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 11-AUG-2019 8 :13 Start oate start Time 8/11/19 Answer Date 8:12:57 I Answer Time 8/11/19 I End Date 8:13:02 I End Time 8/11/19 8:13:42 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6265 selected Station I 03-11-12 Selected Circuit 11 I Selected C05 1 selected Routing Class 001 Selected Route Pattern I Selected Facili 9476 I call Type Call Status Queue Status I Queue Time 6314 04-09-03 11 1 ty LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account Code Authorization Code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 11-AUG-2019 8 :20 Start Date 8/11/19 1 Answer Date Start Time 8:20:27 I Answer Time 8/11/19 I End Date 8:20:29 End Time 8/11/19 8:20:29 Caller Trunk Group 14 I Selected Station Page 33 6314 EFTA00051512

Caller Circuit caller cos caller Routing Class Caller Switch /D caller ANI I Record Audit Conference Audit I Access Code Code validation I Dialed Number 6313 I Account Code I Authorization code 9732079604 6314 IN 04-16-02 Selected circuit 255 selected cos 1 selected Routing class selected Route Pattern 9604 selected Facility 9523 call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 11-AUG-2019 8 :20 Start Date Start Time 8/11/19 1 Answer Date 8/11/19 End Date 8/11/19 I 8:20:27 I Answer Time 8:20:29 End Time 8:20:30 caller Trunk Group Caller circuit caller COs Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 14 selected station 04-16-02 Selected Circuit 255 Selected cos 1 selected Routing class selected Route Pattern 9604 selected Facility 9519 call Type TRUNK TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code 9732079604 Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 11-AUG-2019 8 :20 start Date Start Time 8/11/19 I Answer Date 8:20:30 I Answer Time 8/11/19 I End Date 8/11/19 8:20:30 End Time 8:20:30 Caller Trunk GroUp caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code code validation 5 selected station 01-12-01 selected Circuit 107 Selected cos 1 selected Routing class selected Route Pattern selected Facility 9519 Call Type TRUNK TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 34 EFTA00051513

RECORD NUMBER: 94 6314 IN TIME STAMP: 11-AUG-2019 8 :20 start Date start'Time 8/11/19 I Answer Date 8:20:30 Answer Time 8/11/19 l End Date 8/11/19 8:20:30 I End Time 8:20:32 Caller Trunk Group Caller Circuit Caller COS caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 9519 selected station 6314 Selected Circuit 04-09-03 Selected cos 11 Selected Routing class 1 selected Route Pattern selected Facility call Type TRUNK TO LINE Call status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 11-AUG-2019 8 :26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8:26:53 I Answer Time 8:26:59 1 End Time 8/11/19 8:26:59 Caller Station Caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6261 03-09-03 4 4 001 9556 selected Station selected circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: L1-AUG-2019 8 :27 start Date start Time 8/11/19 I Answer Date 8:26:53 Answer Time 8/11/19 I End Date 8/11/19 8:26:59 I End Time 8:27:21 Caller station caller circuit caller COs caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6261 I Selected station 6314 03-09-03 Selected Circuit 04-09-03 4 I selected COs 11 4 selected Routing class 1 001 1 Selected Route Pattern selected Facility 9556 I call Type LINE TO LINE call status CONVERSATION BEFORE HOLD I Queue status NULL QUEUE I Queue Time Dialed Number 6314 Page 35 EFTA00051514

6314 IN 1 Account Code I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 11-AUG-2019 8 :32 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:32:48 I Answer Time 8:32:54 I End Time 8:32:54 caller Station Caller Circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6363 03-09-06 4 4 001 selected Station selected circuit selected Cos Selected Routing class selected Route Pattern selected Facility 9579 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 11-AUG-2019 8 :34 start Date 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:32:48 I Answer Time 8:32:54 I End Time 8:34:18 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6363 03-09-06 4 4 001 9579 Selected Station selected circuit selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8:38:22 Answer Time 8/11/19 I End Date 8:38:25 End Time 8/11/19 8:38:25 Caller Trunk Group 5 1 Selected station 6314 caller circuit 01-12-01 I selected Circuit 04-09-03 Caller cos 107 Selected cos 11 Caller Routing Class caller.switch ID 1 I selected Routing Class I Selected Route Pattern 1 Caller ANI 4483 I selected Facility Page 36 EFTA00051515

6314 IN Record Audit 9612 I Call Type TRUNK TO LINE conference Audit Access code Code validation Dialed Number 6313 I call Status I Queue status I Queue Time ANSWER NUtt QUEUE Account code Authorization code 6092764483 I I Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 11-AUG-2019 8 :38 start Date start Time 8/11/19 I Answer Date 8:38:22 Answer Time 8/11/19 I End Date 8/11/19 8:38:25 End Time 8:38:27 Caller Trunk Group Caller circuit caller COS Caller Routing Class caller switch ID Caller ANI Record'Audit Conference Audit Access Code code validation S 01-12-01 107 1 4483 9612 Selected station Selected Circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 11-AUG-2019 8 :44 Start Date start Time 8/11/19 I Answer Date 8:44:26 I Answer Time 8/11/19 I End Date 8:44:49 End Time 8/11/19 8:44:49 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6261 03-09-03 4 4 001 9658 selected station selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 102 TIME STAMP: 11-AUG-2019 8 :44 Start Date Start Time 8/11/19 I Answer Date 8:44:26 Answer Time 8/11/19 I End Date 8:44:49 I End Time Page 37 8/11/19 I 8:44:58 EFTA00051516

Caller station caller circuit caller cos caller Routing Class caller switch ID caller ANT Record Audit conference Audit Access code code validation 6261 03-09-03 4 4 001 9658 6314 IN selected station 6314 selected Circuit 04-09-03 selected cos 11 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 11-AUG-2019 8 :47 start Date Start Time 8/11/19 I Answer Date 8:47:00 I Answer Time 8/11/19 I End Date 8:47:07 ( End Time 8/11/19 8:47:07 Caller Trunk Group Caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 5 01-12-01 107 1 6678 9676 selected Station selected circuit selected Cos Selected Routing Class selected Route Pattern selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 11-AUG-2019 8 :47 Start Date Start Time 8/11/19 I Answer Date 8:47:00 I Answer Time 8/11/19 I End Date 8/11/19 8:47:07 I End Time 8:47:50 Caller Trunk Group Caller circuit Caller coS caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 5 01-12-01 107 1 6678 9676 selected Station selected circuit Selected COs Selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 Dialed Number 6313 Account code Authorization code 6465296678 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00051517

6314 IN RECORD NUMBER: 105 TIME STAMP: 11-AUG-2019 10:26 Start oate start Time 8/11/19 I Answer Date 10:26:21 I Answer Time 8/11/19 I End Date 10:26:24 I End Time 8/11/19 10:26:24 Caller station caller circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6270 02-06-12 14 4 001 9909 selected station selected circuit Selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 11-AUG-2019 10:26 Start Date start Time 8/11/19 Answer Date I 10:26:21 Answer Time 8/11/19 I End Date 8/11/19 10:26:24 End Time 10:26:27 caller station caller circuit caller COS caller Routing class caller switch ID Caller An Re6rd Audit conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 9909 selected station selected Circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN coNVERSATIoN Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 I Answer Date 10:49:03 I Answer Time 8/11/19 I End Date 10:49:07 End Time 8/11/19 10:49:07 Caller Trunk Group caller circuit caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 14 Selected station 04-16-02 selected circuit 255 selected cos 1 selected Routing class Selected Route Pattern 4008 selected Facility 35 call Type TRUNK TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 39 EFTA00051518

6314 IN I Dialed Number 6313 Account Code 1 Authorization Code 9734204008 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 10:49 start oate Start Time 8/11/19 I Answer Date 10:49:03 Answer Time 8/11/19 I End Date 8/11/19 10:49:07 End Time 10:49:08 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 14 04-16-02 255 1 4008 33 selected station 6314 Selected circuit 04-09-03 selected cos 11 selected Routing class 1 selected Route Pattern selected Facility call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account code Authorization Code 9734204008 Use CTRL/2 to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 10:49 Start Date 8/11/19 I Answer Date start Time 10:49:08 I Answer Time 8/11/19 I End Date 8/11/19 10:49:08 End Time 10:49:08 caller Trunk Group Caller Circuit caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation S Selected Station 01-12-02 selected circuit 107 Selected cos 1 selected Routing Class Selected Route Pattern selected Facility 33 call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 10:49 start Date start Time 8/11/19 I Answer Date 8/11/19 I End oate 10:49:08 I Answer Time 10:49:08 I End Time 8/11/19 10:49:09 caller caller Caller Caller caller Trunk Group circuit COS Routing Class switch ID 5 Selected Station 01-12-02 Selected Circuit 107 selected cos 1 selected Routing class selected Route Pattern Page 40 6314 04-09-03 11 1 EFTA00051519

I Caller ANI 1 Record Audit Conference Audit Access Code Code Validation 6314 IN Selected Facility 33 Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 10:54 Start oate Start Time 8/11/19 I Answer Date 10:54:20 I Answer Time 8/11/19 I End Date 10:54:24 I End Time 8/11/19 10:54:24 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6265 selected Station 03-11-12 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 66 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 Answer Time 8/11/19 I End Date 8/11/19 10:54:24 I End Time 10:54:53 Caller Station Caller Circuit Caller COS. Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 66 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time • 6314 04-09-03' 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 113 • TIME STAMP: 11-AUG-2019 11:10 I Start Date Start Time 8/11/19 I Answer oate 11:09:55 I Answer Time Page 41 I End Date End Time 8/11/19 I 11:10:08 I EFTA00051520

6314 IN caller station Caller Circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code code Validation 6381 I 04-01-01 4 4 001 115 I I selected station selected circuit selected cos Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 11:12 start Date start Time 8/11/19 I Answer Date 11:12:48 I Answer Time 8/11/19 I End Date 11:12:51 I End Time 8/11/19 11:12:51 caller Trunk Group Caller Circuit caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 01-12-01 107 1 4483 120 Selected station Selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/g tO CONTINUE I RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 11:12:48 I Answer Time 8/11/19 I End Date 8/11/19 11:12:51 End Time 11:13:07 caller Trunk Group Caller circuit caller COs caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 5 01-12-01 107 1 4483 120 selected Station 6314 selected circuit 04-09-03 selected cos 11 selected Routing Class 1 selected Route Pattern selected Facility Call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code 6092764483 Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE Page 42 EFTA00051521

6314 IN RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 11:13 .Start Date Start Time 8/11/19 I Answer Date 11:13:28 I Answer Time 8/11/19 I End Date 8/11/19 11:13:28 End Time 11:13:28 Caller Trunk Group caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation S selected station 01-12-01 Selected Circuit 107 selected cos 1 selected Routing class Selected Route Pattern selected Facility 120 Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 11:13 Start Date start Time 8/11/19 I Answer Date 11:13:28 I Answer Time 8/11/19 I End Date 8/11/19 11:13:28 I End Time 11:13:32 caller Trunk Group caller circuit caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 5 selected Station 6314 01-12-01 selected circuit 04-09-03 107 selected cos 11 1 selected Routing class 1 Selected Route Pattern selected Facility 120 call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 11:31 start Date 8/11/19 I Answer Date Start Time 11:31:12 Answer Time 8/11/19 I End Date 11:31:16 End Time 8/11/19 11:31:16 caller station Caller circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6261 03-09-03 4 4 001 214 selected station selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO call Status ANSWER Queue status NULL QUEUE Queue Time Page 43 6314 04-09-03 11 1 8 LINE EFTA00051522

6314 IN I Dialed Number 6314 I Account Code I Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date Start Time 11:31:12 I Answer Time 8/11/19 I End Date 8/11/19 11:31:16 I End Time 11:31:33 caller Station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6261 03-09-03 4 4 001 214 selected station selected Circuit Selected cos selected Routing Class selected Route Pattern selected Facility 8 call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date 8/11/19 End oate 8/11/19 Start Time 11:31:35 I Answer Time 11:31:39 I End Time 11:31:39 Caller Station Caller circuit caller cos Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6261 03-09-03 4 4 001 214 Selected station selected Circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 11:31 start Date I Start Time 8/11/19 Answer Date 8/11/19 End Date 8/11/19 11:31:35 I Answer Time 11:31:39 I End Time 11: 31: 45 caller station caller circuit Caller COS caller Routing Class 6261 Selected station 03-09-03 I Selected Circuit 4 Selected cos 4 selected Routing class Page 44 6314 04-09-03 11 1 EFTA00051523

Caller switch ID caller ANI Record Audit conference Audit Access code code validation 6314 IN 001 Selected Route Pattern selected Facility 214 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 12:11 Start Date start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 k End Date 8/11/19 12:11:06 I End Time 12:11:06 caller station caller circuit Caller COs Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6480 02-03-05 11 1 001 360 Selected Station selected circuit selected COs selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 12:12 Start Date start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 End Time 12:12:14 caller Station Caller Circuit Caller cos caller Routing class caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6480 02-03-05 11 1 360 Selected Station Selected circuit selected coS selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE TIME STAMP: 11-AUG-2019 12:14 124 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Page 45 I RECORD NUMBER: I Start Date EFTA00051524

start Time 6314 TN 12:14:02 I Answer Time 12:14:33 I End Time 12:14:33 Caller Station Caller Circuit Caller cos. Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6261 03-09-03 4 4 001 366 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 125 • TIME STAMP: 11-AUG-2019 12:14 start Date Start Time 8/11/19 Answer Date I 12:14:02 Answer Time 8/11/19 j End Date 8/11/19 12:14:33 I End Time 12:14:47 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 366 Selected Station selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 11-AUG-2019 12:24 Start Date Start Time 8/11/19 I Answer Date 12:23:58 I Answer Time 8/11/19 I End Date 12:24:14 I End Time 8/11/19 12:24:14 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6261 selected station 03-09-03 selected Circuit 4 Selected COS 4 selected Routing class 001 Selected Route Pattern selected Facility 403 Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 46 EFTA00051525

6314 IN Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 11-AUG-2019 12:24 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 12:23:58 Answer Time 12:24:14 1 End Time 12:24:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI • Record Audit Conference Audit Access Code Code validation 6261 I 03-09-03 I 4 4 001 403 Selected Station selected circuit selected Cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 12:25:50 I Answer Time 8/11/19 End Date I 12:26:08 End Time 8/11/19 12:26:08 Caller station Caller circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access. Code Code validation 6227 Selected Station 04-08-06 Selected Circuit 11 Selected cos 1 selected Routing class 001 selected Route Pattern Selected Facility 411 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use cTRL/Z to CANCEL; cIRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 12:25:50 I Answer Time 8/11/19 I End Date 8/11/19 12:26:08 I End Time 12:26:19 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code 6227 04-08-06 11 1 001 411 Selected Station selected circuit selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Page 47 6314 04-09-03 11 1 EFTA00051526

Code validation 6314 IN I Queue Time Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE iI RECORD NUMBER: 130 TIME STAMP: 11-AUG-2019 12:38 start Date Start Time 8/11/19 I Answer Date 12:38:25 Answer Time 8/11/19 I End Date 12:38:30 I End Time 8/11/19 12:38:30 caller station caller circuit caller cos Caller Routing class caller switch ID caller AN/ Record Audit conference Audit Access code code validation 6266 03-08-09 11 1 001 459 selected station selected circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 11-AUG-2019 12:38 Start Date Start Time 8/11/19 I Answer Date 12:38:25 I Answer Time 8/11/19 I End Date 8/11/19 12:38:30 I End Time 12:38:43 Caller station caller circuit Caller cos caller Routing Class Caller switch ID 001 Caller ANI Record Audit 459 conference Audit Access Code Code Validation 03-08-09 11 6266 1 selected Station selected circuit selected COS selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use tTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 132 TIME STAMP: 11-AUG-2019 13:0 I Start Date start Time 8/11/19 Answer Date I 13:00:43 Answer Time 8/11/19 I End Date 8/11/19 13:00:57 I End Time 13:00:57 caller Trunk Group I Caller circuit I Caller cos 5 selected Station 01-12-03 selected circuit 107 selected cos Page 48 6314' 04-09-03 11 EFTA00051527

I caller Routing Class 1 I Caller Switch ID Caller ANI 5308 Record Audit 512 Conference Audit Access Code Code validation j Dialed Number 6313 I Account code I Authorization code 9177045308 6314 IN Selected Routing Class 1 selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 11-AUG-2019 13:1 start Date Start Time 8/11/19 I Answer Date 13:00:43 I Answer Time 8/11/19 I End Date 8/11/19 13:00:57 End Time 13:01:18 Caller Trunk Group caller Circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 0 07 1-12-03 1 1 5308 512 Selected Station selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type . TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 • 1 Dialed Number 6313 Account Code Authorization Code 9177045308 use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: 11-AUG-2019 13:11 start Date Start Time 8/11/19 Answer Date I 13:11:25 Answer Time 8/11/19 I End Date 13:11:29 I End TiMe 8/11/19 13:11:29 caller Station caller Circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6326 I 04-12-01 14 4 1 001 i 546 I Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 135 TIME STAMP: 11-AUG-2019 13:11 Page 49 EFTA00051528

Start oate Start Time 6314 IN 8/11/19 I Answer Date 8/11/19 I End Date 13:11:25 Answer Time 13:11:29 End Time 8/11/19 I 13:11:35 I Caller station Caller. Circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code Validation 6326 04-12-01 14 4 001 546 Selected station 6314 Selected circuit 04-09-03 selected COS 11 selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 11-AUG-2019 13:14 Start Date start Time 8/11/19 I Answer Date 13:14:43 I Answer Time 8/11/19 I End Date 13:14:56 End Time 8/11/19 13:14:56 Caller Station Caller Circuit Caller Cos caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6247 03-05-04 4 4 001 556 Selected station selected circuit Selected COS 11 Selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 11-AUG-2019 13:15 Start Date Start Time 8/11/19 I Answer Date 13:14:43 I Answer Time 8/11/19 I End Date 8/11/19 13:14:56 End Time 13:15:05 Caller station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6247 03-05-04 4 4 001 556 selected station selected circuit selected COS Selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATXON Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 50 EFTA00051529

6314 IN use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 138 TIME STAMP: 11-AUG-2019 13:38 Start Date start Time 8/11/19 I Answer Date 13:38:08 I Answer Time 8/11/19 I End Date 13:38:19 End Time 8/11/19 13:38:19 Caller Station caller Circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6453 04-11-14 . 11 1 001 646 selected station selected circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 139 TIME STAMP: 11-AUG-2019 13:38 start Date Start Time 8/11/19 Answer Date 13:38:08 Answer Time 8/11/19 End Date 8/11/19 I 13:38:19 End Time 13:38:48 I Caller station Caller Circuit caller cos caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6453 04-11-14 11 1 001 646 Selected Station Selected Circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 140 TIME STAMP: 11-AUG-2019 13:59 Start Date Start Time 8/11/19 Answer Date 13:59:04 I Answer Time I End Date I End Time 8/11/19 13:59:38 caller Station caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit 6294 selected Station 03-13-15 Selected circuit 4 selected COS 4 selected Routing Class 001 selected Route Pattern Selected Facility 695 Call Type LINE TO LINE Call Status RINGING Page 51 6314 04-09-03 11. 1 EFTA00051530

I Access Code I Code validation Dialed Number 6314 Account Code Authorization code 6314 IN I Queue Status NULL QUEUE I Queue Time Use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 141 TIME STAMP: 11-AUG-2019 16:19 start Date start Time 8/11/19 I Answer Date 16:18:57 I Answer Time 8/11/19 I End Date 16:19:09 I End Time 8/11/19 16:19:09 caller station Caller circuit caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code code Validation 6439 Selected Station 04-08-13 selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 960 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 11-AUG-2019 16:19 start Date Start Time 8/11/19 I Answer oate 16:18:57 Answer Time 8/11/19 I End Date 8/11/19 16:19:09 End Time 16:19:55 Caller Station caller Circuit Caller COS caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6439 04-08-13 11 1 001 960 Selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z.t0 CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 143 TIME STAMP: 11-AUG-2019 22:15 Start Date 8/11/19 I Answer oate 8/11/19 I End Date 8/11/19 start Time 22:15:12 Answer Time 22:15:18 I End Time 22:15:18 Caller Station 6261 I Selected Station 6314 caller circuit 03-09-03 I selected Circuit 04-09-03 Page 52 EFTA00051531

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 4 4 001 1565 I 6314 IN Selected COS 11 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code Use:CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 11-AUG-2019 22:15 start Date 8/11/19 1 Answer Date Start Time 22:15:12 I Answer Time 8/11/19 1 End Date 22:15:18 1 End Time 8/11/19 22:15:33 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 1565 Selected station selected Circuit Selected Cos Selected Routing class 1 • Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 12-AUG-2019 0 :15 Start Date 8/12/19 I Answer Date Start Time 0:15:33 I Answer Time 8/12/19 I End Date 0:15:40 1 End Time 8/12/19 0:15:40 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit • Access Code Code validation 6363 03-09-06 4 4 001 1693 Selected station Selected Circuit Selected Cos Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE. I RECORD NUMBER: 146 TIME STAMP: 12-AUG-2019 0 :15 Page 53 EFTA00051532

6314 IN Start Date Start Time 8/12/19 I Answer Date 0:15:33 Answer Time 8/12/19 I End Date 8/12/19 0:15:40 I End Time 0:15:53 Caller Station Caller Circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 I 4 001 1693 Selected Station Selected circuit selected COS selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 147 TIME STAMP: 12-AUG-2019 1 :11 Start oate Start Time 8/12/19 I Answer Date 1:10:53 Answer Time 8/12/19 I End Date 1:11:00 I End Time 8/12/19 1:11:00 I Caller Station caller Circuit Caller cos caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6367 03-09-09 4 4 001 1955 Selected station selected circuit Selected cos Selected Routing class selected Route pattern Selected Facility Call Type LINE TO call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 LINE Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE ' RECORD NUMBER: 148 TIME STAMP: 12-AUG-2019 1 :11 Start Date Start Time 8/12/19 I Answer Date 1:10:53 I Answer Time 8/12/19 I End Date 8/12/19 1:11:00 I End Time 1:11:06 Caller station caller Circuit caller cos caller Routing Class Caller switch ID caller ANI .Record Audit Conference Audit Access code Code validation 6367 03-09-09 4 4 001 1955 selected station selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Page 54 EFTA00051533

6314 IN I Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 149 TIME STAMP: 12-AUG-2019 7 :18 Start Date Start Time 8/12/19 I Answer Date 7:18:28 I Answer Time 8/12/19 I End Date 7:18:33 I End Time 8/12/19 7:18:33 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6361 03-09-05 4 4 001 2424 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 150 TIME STAMP: 12-AUG-2019 7 :18 Start Date start Time 8/12/19 I Answer Date 7:18:28 Answer Time 8/12/19 I End Date 8/12/19 7:18:33 End Time 7:18:42 Caller station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6361 Selected station 03-09-05 Selected circuit 4 Selected cos 04-09-03 11 i 4 Selected Routing Class 1 001 selected Route Pattern 2424 Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code Use. CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 151 TIME STAMP: 12-AUG-2019 7 :28 start Date Start Time 8/12/19 I Answer Date 7:28:31 Answer Time 8/12/19 I End Date 7:28:36 End Time 8/12/19 7:28:36 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit 6240 selected Station 03-13-08 selected Circuit 4 selected COS 4 selected Routing Class 001 Selected Route Pattern Selected Facility 2480 Call Type LINE TO LINE Page 55 6314 04-09-03 11 1 EFTA00051534

6314 IN conference Audit I call Status ANSWER Access code Queue status NULL QUEUE code validation Queue Time Dialed Number 6313 Page 56 EFTA00051535

6314 OUT GDR ...? OISP /AFTER 08-08-19 /SELECTED-STATION=6314 --- CDR Data --- RECORD NUMBER: 1 TIME Start Date 8/ 9/19 start Time 14:05:41 STAMP: 9 -AUG-2019 14:6 I Answer Date 8/ 9/19 I I Answer Time 14:06:08 End Date 8/ 9/19 End Time 14:06:08 Caller station 6454 Selected Station 6314 Caller Circuit 04-11-15 Selected circuit 04-09-03 Caller cos 11 Selected cos 11 caller Routing class 1 selected Routing Class 1 Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 1182 call Type LINE TO LINE Conference Audit call Status ANSWER Access code Queue status NULL QUEUE Code Validation Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 14:6 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:05:41 I Answer Time 14:06:08 I End Time 14:06:22 Caller station caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6454 Selected station 04-11-15 Selected Circuit 11 Selected cos 1 Selected Routing class 001 selected Route Pattern Selected Facility 1182 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 14:25 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 14:25:01 I Answer Time I End Time 14125:07 Caller Station 6376 Selected Station 6314 Caller Circuit 03-13-06 Selected Circuit 04-09-03 caller cos 4 I Selected cos 11 Caller Routing Class caller Switch ID 4 001 IV Selected Routing class Selected Route Pattern 1 Caller ANI Record Audit 1420 I Selected Facility Call Type LINE TO LINE Page 1 EFTA00051536

I Conference Audit Access code code validation Dialed Number 6313 Account Code Authorization code 6334 OUT I Call Status RINGING I Queue Status I Queue rime NULL QUEUE Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE ! I RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:07 1 Answer Time 8/ 9/19 End Date I 14:25:16 End Time 8/ 9/19 14:25:16 caller station Caller circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6376 03-13-06 4 4 001 1422 Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: S TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:07 1 Answer Time 8/ 9/19 I End Date 8/ 9/19 14:25:16 I End Time 14:25:46 Caller Station Caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6376 Selected station 03-13-06 Selected Circuit 4 selected COS 4 selected Routing Class 001 Selected Route Pattern Selected Facility 1422 Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 15:48 Start Date Start Time 8/ 9/19 I Answer Date 15:48:01 I Answer Time I End Date 8/ 9/19 I End Time 15:48:36 Caller Station 6467 I Selected Station 6314 Page 2 EFTA00051537

caller circuit caller cos caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 03-03-04 11 1 001 1935 6314 OUT selected Circuit selected Cos selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 04 09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 16:04:00 I Answer Time 8/ 9/19 I End Date 16:04:09 End Time 8/9/19 16:04:09 caller station caller circuit caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6363 I 03-09-06 I 4 A 001 2022 Selected station Selected Circuit selected cos 11 Selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and.CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 Answer Date I 16:04:00 Answer Time 8/ 9/19 I End Date 16:04:09 I End Time 8/9/3.9 16:04:49 caller Station Caller circuit caller cos caller Routing class Caller switch /D Caller ANI Record Audit Conference Audit Access code code validation 6363 selected Station 03-09-06 selected circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern Selected Facility 2022 Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 3 EFTA00051538

6314 OUT RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 16:45 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 16:45:23 I Answer Time 16:45:41 End Time 16:45:41 Caller Station 187 Selected station 6314 Caller Circuit 04-12-07 I Selected Circuit 04-09-03 Caller COS 11 Selected COS 11 caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit Conference Audit 2201 Selected Facility Call Type LINE TO LINE call Status ANSWER Access Code Code validation Dialed Number 6314 Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 16:45 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 End Date I 16:45:23 I Answer Time 16:45:41 End Time 8/ 9/19 16:45:52 caller Station Caller Circuit Caller cos caller Routing class caller switch ID 001 Caller ANI Record Audit conference Audit Access code Code Validation 1487 04-12-07 11 1 2201 Call Type Call status Queue Status Queue Time Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 17:23 .Start Date Start Time 8/ 9/19 Answer Date I 17:23:33 Answer Time 8/ 9/19 End Date I 17:23:38 End Time 8/ 9/19 17:23:38 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6271 03-13-11 4 4 001 2332 Selected station Selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility 42 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Page 4 EFTA00051539

6314 OUT Account Code I Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 17:23 start pate start Time 8/ 9/19 I Answer Date 17:23:33 I Answer Time 8/ 9/19 I End Date 17:23:38 End Time 8/ 9/19 17:23:45 Caller station Caller Circuit Caller Cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code code Validation 6271 03-13-11 4 4 001 2332 Selected Station Selected Circuit Selected COs selected Routing Class Selected Route Pattern Selected Facility 42 Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 17:23 Start Date 8/ 9/19 I Answer Date Start Time 17:23:45 I Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/9/19 17:23:45 Caller Trunk Group caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-01 255 1 2332 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number ' 6314 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 Answer Date I 17:23:45 Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/ 9/19 17:23:46 Caller Trunk Group caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI 14 04-16-01 255 ' 1 Selected Selected Selected selected Selected Selected Page 5 Station Circuit COS Routing class Route Pattern Facility 42 6314 04-09-03 11 1 EFTA00051540

Record Audit Conference Audit Access Code code validation 6314 OUT 2332 call Type I Call status Queue Status Queue Time TRUNK TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 17:32:17 I Answer Time 8/ 9/19 I End Date 17:32:23 End Time 8/ 9/19 17:32:23 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access code Code Validation 6225 03-08-11 14 4 001 2392 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313. Account Code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 17:32 Start Date start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 17:32:17 Answer Time 17:32:23 I End Time 17:32:44 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller AN! Record Audit conference Audit Access Code code validation 6225 03-08-11 14 4 001 2392 selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 End Time 8/ 9/19 I 17:32:56 Page 6 EFTA00051541

Caller Station Caller circuit caller cos Caller Routing Class Caller switch ID caller' ANI Record Audit conference Audit Access code code validation 6265 03-11-12 11 1 001 2397 6314 OUT Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/7 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 17:33 Start Date Start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 I End Time 8/ 9/19 17:33:00 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6265 selected Station 03-11-12 Selected circuit 11 Selected cos 1 Selected Routing Class 001 selected Route Pattern Selected Facility 2397 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 • Account. Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 18:18 Start Date start Time 8/ 9/19 I Answer Date 18:18:24 I Answer Time 8/ 9/19 End Date I 18:18:30 End Time 8/9/19 18:18:30 Caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID 001 taller ANI Record Audit Conference Audit Access code Code Validation 6265 03-11-12 11 1 2560 Selected Station Selected Circuit Selected Cos selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 7 EFTA00051542

6314 OUT RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 18:19 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 18:18:24 Answer Time 18:18:30 I End Time 18:19:30 caller station Caller Circuit Caller cOS caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6265 Selected Station 03-11-12 Selected circuit 11 Selected Cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 2560 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to cANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 19:03:12 I Answer Tillie 8/ 9/19 I End Date 19:03:21 I End Time 8/ 9/19 19:03:21 caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 2720 I Selected station Selected Circuit selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 19:03:12 I Answer Time 8/ 9/19 I End Date 19:03:21 End Time 8/ 9/19 19:03:30 Caller station caller Circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6365 03-09-07 4 4 001 2720 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 8 EFTA00051543

6314 OUT I Dialed Number 6314 Account code Authorization Code use cTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 23 8/ 9/19 Answer Date ) 19:06:08 I Answer Time Start Date start Time TIME STAMP: 9 -AUG-2019 19:6 8/ 9/19 I End Date 19:06:12 End Time 8/ 9/19 19:06:12 caller station Caller Circuit Caller cos Caller Routing class caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6265 03-11-12 11 1 2729 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 19:6 start Date 8/ 9/19 Start Time • 19:06:08 Answer Date Answer Time 8/ 9/19 I End Date 19:06:12 End Time 8/9/3.9 19:06:25 Caller Station caller Circuit Caller Cos Caller Routing Class Caller Switch ID 001 Caller ANT Record Audit Conference Audit Access Code Code validation 03-11-12 6265 11 1 2729 Selected station 6314 Selected Circuit selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6314 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:13 8/ 9/19 Answer oate I 19:13:23 Answer Time Start Date Start Time Caller Trunk Group Caller circuit caller COS :Caller Routing Class Caller switch ID 8/ 9/19 I End Date 19:13:32 End Time 8/ 9/19 19:13:32 14 Selected Station 6314 04-16-03 I selected Circuit 04-09-03 255 Selected cos 11 1 selected Routing Class 1 Selected Route Pattern Page 9 EFTA00051544

6314 oUT I caller ANI 1965 I selected Facil i ty Record Audit 2747 I call Type TRUNK TO LINE Conference Audit Access code code validation Dialed Number 6314 Call Status Queue Status I Queue Time ANSWER NULL QUEUE Account Code I Authorization code 9085781965 use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:13 start Date start Time 8/ 9/19 I Answer Date 19:13:23 Answer Time 8/ 9/19 I End Date 19:13:32 End Time 8/ 9/19 19:13:33 caller Trunk Group caller circuit caller cos caller Routing Class caller switch to Caller ANI Record Audit conference Audit Access code Code validation 14 04-16-03 255 1 1965 2745 selected station selected circuit selected cos Selected Routing Class 1 selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04r09-03 11 • Dialed Number 6314 Account Code Authorization Code 9085781965 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TINE STAMP: 9 -AUG-2019 19:13 Start Date start Time / 19:13 :33 8 9/19 13:33 Answer Date 8/ 9/19 End Date Answer Time 19:13:33 End Time I 8/ 9/19 19:13:33 caller Trunk Group caller Circuit Caller cos caller Routing class Caller switch ID caller ANT Record Audit Conference Audit Access code Code validation 01-12-02 I 5 107 1 2745 selected station selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type TRUNK TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account code Authorization code use cIRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 19:14 start Date 8/ 9/19 Answer Date 8/ 9/19 End Date I I start Time 19:13:33 Answer Time 19:13:33 End Time Page 10 8/ 9/19 19:14:56 EFTA00051545

6314 OUT Caller Trunk Group caller circuit caller cos Caller Routing class caller switch ID Caller ANT ReCord Audit . conference Audit Access code code validation 5 01-12-02 107 1 2745 selected Station selected circuit selected COS selected Routing class selected Route Pattern selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 19:27 Start Date 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 start Time 19:26:57 Answer Time 19:27:10 I End Time 19:27:10 Caller Station Caller Circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6379 selected Station 6314 03-09-11 selected circuit 4 selected cos 11 4 selected Routing class 1 001 Selected Route Pattern selected Facility 2781 Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRI/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 19:28 start Date Start Time 8/ 9/19 I Answer Date 19:26:57 Answer Time 8/ 9/19 I End Date 19:27:10 End Time 8/ 9/19 19:28:11 caller Station caller Circuit caller Cos Caller. Routing class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6379 03-09-11 4 4 001 2781 selected station • selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 11 EFTA00051546

6314 our RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 19:49 Start Date Start Time 8/ 9/19 Answer Date I 19:49:18 Answer Time 8/ 9/19 I End Date 19:49:25 End Time 8/ 9/19 19:49:25 Caller Station Caller Circuit caller coS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001. 2835 selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE ' RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 19:49 Start Date start Time 8/ 9/19 I Answer Date 19:49:18 Answer Time 8/ 9/19 I End Date 19:49:25 End Time 8/ 9/19 19:49:49 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 2835 Selected Station 6314 selected Circuit Selected COS 11 Selected Routing.Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6314 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 Answer Date I 21:59:27 Answer Time 8/ 9/19 I End Date 21:59:46 End Time 8/ 9/19 21:59:46 Caller Station caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3074 selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Page 12 6314 04-09-03 11 1 EFTA00051547

6314 OUT I Dialed Number 6314 I Account Code Authorization Code Use CTRL/Z to CANCEL; CTRi/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 I Answer Date 21:59:27 I Answer Time 8/ 9/19 ) End Date 21:59:46 ) End Time 8/ 9/19 21:59:47 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3074 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 16:52 start oate Start Time 8/10/19 16:52:46 I Answer Date ) Answer Time 8/10/19 I End Date 16:52:50 End Time 8/10/19 16:52:50 Caller station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6450 Selected station 04-09-05 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 7490 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 16:53 Start Date 8/10/19 1 Answer Date Start Time 16:52:46 I Answer Time 8/10/19 I End Date 16:52:50 I End Time 8/10/19 16:53:14 Caller Station caller Circuit Caller COS caller Routing Class 6450 selected Station 04-09-05 selected circuit 11 selected COS 1 selected Routing Class Page 13 6314 04-09-03 11 1 EFTA00051548

Caller Switch /0 Caller ANI Record Audit conference Audit Access Code Code validation 001 7490 6314 OUT Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 I Answer Date 16:59:00 I Answer Time 8/10/19 I End Date 16:59:13 1 End Time 8/10/19 16:59:13 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7533 Selected Station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 16:59 Start Date I start Time 8/10/19 1 Answer Date 16:59:00 I Answer Time 8/10/19 End Date 8/10/19 16:59:13 I End Time 16:59:13 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 . 4 001 7533 selected Station 6314 Selected Circuit 04-09-03 selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE To LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time • Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 16:59 I Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Page 14 EFTA00051549

start Time . 16:59:13 6314 OuT I Answer Time 16:59:32 I End Time 16:59:32 caller Station caller circuit caller Cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6365 03-09-07 4 4 001 7535 Selected station selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 16:59 start Date Start Time 8/10/19 I Answer Date 16:59:13 I Answer Time 8/10/19 I End Date 8/10/19 16:59:32 I End Time 16:59:40 I Caller station caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6365 selected station 03-09-07 Selected circuit 4 selected COS 4 Selected Routing Class 001 selected Route Pattern Selected Facility 7535 call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 10-AUG-2019 18:2S Start Date start Time 8/10/19 I Answer Date 18:25:40 I Answer Time 8/10/19 I End Date 18:25:46 I End Time 8/10/19 18:25:46 Caller Station Caller circuit .Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6439 Selected station 04-08-13 selected Circuit 11 Selected COS 1 Selected Routing class 001 Selected Route Pattern Selected Facility 7819 call Type LINE TO LINE . Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 35 EFTA00051550

6314 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 18:27 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 18:25:40 I Answer Time 18:25:46 I End Time 18:27:27 Caller Station Caller Circuit Caller cOS caller Routing class Caller Switch ID 001 Caller ANT Record Audit Conference Audit Access code Code Validation 6439 04-08-13 11 1 7819 Selected Station selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 19:12 start Date Start Time 8/10/19 I Answer Date I End Date 19:12:34 I Answer Time I End Time 8/10/19 19:12:55 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7931 Selected station selected Circuit selected cps Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account. Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 19:12:55 I Answer Time 8/10/19 I End Date 19:13:03 I End Time 8/10/19 19:13:03 Caller Station Caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code 6365 03-09-07 4 4 001 7935 1 selected Station Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Page 16 6314 04-09-03 11 1 EFTA00051551

Code Validation 6314 OUT I Queue Time Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 19:13 start Date start Time 8/10/19 I Answer Date 19:12:55 I Answer Time 8/10/19 I End Date 8/10/19 19:13:03 I End Time 19:13:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7935 Selected Station Selected circuit 04-09-03 1 Selected cos 11 Selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:13:03 Answer Time 19:13:11 I End Time 19:13:11 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code Validation 6365 03-09-07 4 4 001 7936 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 19:13 Start Date 8/10/19 ) Answer Date Start Time 19:13:03 I Answer Time 8/10/19 I End Date 19:13:11 I End Time 8/10/19 19:13:11 Caller station caller Circuit Caller COS 6365 Selected station 03-09-07 selected Circuit 4 Selected COS Page 17 6314 04-09-03 11 EFTA00051552

6314 OUT Caller Routing Class 4 I selected Routing Class 1. Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 7936 I call Type LINE TO LINE Conference Audit Access Code Code Validation Dialed Number 6314 I I Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 20:32 Start Date 8/10/19 1 Answer Date Start Time 20:32:31 1 Answer Time 8/10/19 I End Date 20:32:47 1 End Time 8/10/19 20:32:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller'SWitch ID Caller ANI Record Audit Conference Audit Access Code code validation 6296 I Selected Station 03-09-04 I Selected Circuit 4 I Selected COS 4 I selected Routing class 001 I Selected Route Pattern 8177 Selected Facility Call status ANSWER Call Type LINE TO LINE I Queue status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 20:32 Start Date Start Time 8/10/19 I Answer Date 20:32:31 I Answer Time 8/10/19 1 End Date 8/10/19 20:32:47 1 End Time 20:32:54 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6296 selected station 03-09-04 Selected Circuit 4 selected cos 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8177 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code 1 Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 10-AUG-2019 20:38 Page 18 EFTA00051553

Start Date Start Time 8/10/19 I Answer 20:38:30 I Answer 6314 OUT Date 8/10/19 1 End oate 8/10/19 Time 20:38:35 1 End Time 20:38:35 Caller station Caller circuit caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access code code validation 6439 04-08-13 11 1 8197 selected Station Selected circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Atcount Code • Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 51 TIME STAMP: 10-Au6-2019 20:38 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 20:38:30 I Answer Time 20:38:35 I End Time 20:38:43 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6439 04-08-13 11 1 001 8197 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE. and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 21:25 Start Date 8/10/19 I Answer Date 8/10/19 f End Date 8/10/19 Start Time 21:25:23 1 Answer Time 21:25:27 1 End Time 21:25:27 Caller Station caller Circuit Caller cos Caller Routing Class caller switch ID caller Asa Record Audit Conference Audit Access. Code Code Validation 6317 selected Station 04-01-13 Selected circuit 1 selected CoS 1 Selected Routing class 001 Selected Route Pattern Selected Facility 8278 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Page 19 EFTA00051554

6314 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 21:25 start Date Start Time 8/10/19 I Answer Date 21:25:23 I Answer Time 8/10/19 I End Date 8/10/19 21:25:27 I End Time 21:25:50 Caller Station Caller circuit Caller cos Caller Routing Class caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6317 Selected Station 04-01-13 selected Circuit 1 Selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 8278 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 'Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 21:36 Start Date Start Time 8/10/19 I Answer Date 8/10/19 1 End Date 21:36:20 I Answer Time 21:36:45 I End Time 8/10/19 21:36:45 Caller station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record. Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 8305 Selected station Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 10-AUG-2019 21:37 Start Date Start Time 8/10/19 I Answer Date 21:36:20 I Answer Time 8/10/19 I End Date 8/10/19 21:36:45 I End Time 22:37:20 caller station Caller circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6225 Selected Station 03-08-11 selected circuit 14 selected cos 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8305 call Type LINE TO LINE Call status IN CONVERSATION Page 20 6314 04-09-03 11 1 EFTA00051555

Access Code Code validation 6314 our I Queue status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 21:40 start Date Start Time 8/10/19 I Answer Date 21:39:52 I Answer Time 8/10/19 I End oate 21:40:18 I End Time 8/10/19 21:40:18 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code validation 6367 03-09-09 4 4 001 8322 Selected Station Selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 21:40 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:39:52 f Answer Time 21:40:18 I End Time 21:40:35 Caller Station Caller Circuit Caller Cos Caller Routing class Caller Switch ID Caller ANI Record' Audit conference Audit Access code code validation 6367 03-09-09 4 4 001 8322 Selected station 6314 Selected Circuit 04-09-03 selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 22:28 Start Date Start Time 8/10/19 I Answer Date 22:28:44 I Answer Time 8/10/19 I End Date 22:28:53 1 End Time caller station . Caller Circuit 6449 Selected Station 6314 ) 04-08-05 I selected Circuit 04-09-03 Page 21 8/10/19 1 22:28:53 1 EFTA00051556

6314 OUT Caller COS 11 Selected cos 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit 8418 Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6313 I Call Status ANSWER Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 22:29 Start Date Start Time 8/10/19 Answer Date I 22:28:44 Answer Time 8/10/19 I End Date 8/10/19 22:28:53 I End Time 22:29:03 Caller Station Caller Circuit Caller COS caller Routing class caller Switch ID 001 Caller ANT Record Audit Conference Audit Access Code Code validation 6449 04-08-05 11 1 8418 Selected Station 6314 selected Circuit 04-09-03 selected COS 11 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6313 Account Code 'Authorization Code Use CTRL/2 to CANCEL; CTRL/S RECORD NUMBER: 60 TIME Start oate 8/10/19 start Time 22:58:24 I to PAUSE and CTRL/Q to STAMP: 10-AUG-2019 22:58 Answer Oate 8/10/19 Answer Time 22:58:33 CONTINUE I End Date 8/10/19 End Time 22:58:33 Caller Station 6225 Selected Station 6314 Caller circuit 03-08-11 Selected Circuit 04-09-03 caller Cos 14 Selected COs 11 Caller. Routing Class 4 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller Ala Selected Facility Record Audit 8499 call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6313 Account code Authorization Code Use CTRL/2.to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 10-AUG-2019 22:58 Page 22 EFTA00051557

6314 OUT Start Date Start Time 8/10/19 I Answer Date 22:58:24 Answer Time 8/10/19 End Date 8/10/19 22:58:33 I End Time 22:58:49 Caller Station Caller circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6225 03-08-11 14 4 001 8499 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 I Answer Date 0:01:32 I Answer Time 8/11/19 I End Date 0:01:40 I End Time 8/11/19 0:01:40 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6126 02-02-10 1 001 8574 selected station selected Circuit Selected COs Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:01:32 I Answer Time 0:01:40 I End Time 0:01:53 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6126 02-02-10 1 1 001 8574 selected station Selected Circuit Selected cOS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Page 23 EFTA00051558

6314 OUT I Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 11-AUG-2019 0 :27 start Date Start Time 8/11/19 I Answer Date 0:27:00 I Answer Time 8/11/19 I End Date 0:27:04 I End Time 8/11/19 0:27:04 Caller station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code code Validation 6366 03-09-08 4 4 001 8652 selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 11-AUG-2019 0 :27 start Date Start Time 8/11/19 I Answer Date 0:27:00 I Answer Time 8/11/19 I End Date 8/11/19 0:27:04 I End Time 0:27:11 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit conference Audit Access Code Code Validation 6366 Selected Station 03-09-08 selected circuit 4 selected cos 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 8652' Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 11-AUG-2019 0 :28 Start Date Start Time 8/11/19 I Answer Date 0:28:32 I Answer rime 8/11/19 ) End Date 8/11/19 0:28:56 I End Time 0:28:56 Caller Station Caller Circuit Caller COs Caller Routing class Caller Switch ID Caller ANT Record Audit 6367 03-09-09 I 4 4 001 8665 I Selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Page 24 6314 04-09-03 11 1 EFTA00051559

Conference Audit Access code code Validation 6314 OUT I Call Status ANSWER Queue Status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 11-AUG-2019 0 :29 start Date Start Time 8/11/19 I Answer Date 8/11/19 0:28:32 I Answer Time 0:28:56 End Date 8/11/19 End Time 0:29:08 caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6367 03-09-09 4 4 001 8665 Selected Station selected circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 11-AUG-2019 0 :40 Start Date 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 Start Time 0:40:03 Answer Time 0:40:11 I End Time 0:40:11 caller Station caller circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6367 03-09-09 4 4 001 8855 I Selected station selected circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 11-AUG-2019 0 :40 Start Date start Time 8/11/19 I Answer Date 0:40:03 I Answer Time 8/11/19 I End Date 0:40:11 I End Time 8/11/19 0:40:19 Caller station 6367 1 Selected Station 6314 Page 25 I EFTA00051560

Caller Circuit Caller COs Caller Routing class Caller Switch ID Caller'AN1 Record Audit Conference Audit Access Code Code validation 03-09-09 4 4 001 8855 6314 oUT Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Dialed. Number 6468 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 11-AUG-2019 5 :52 start Date Start Time • 8/11/19 1 Answer oate 5:51:39 I Answer Time 8/11/19 I End Date 5:52:03 I End Time 8/11/19 5:52:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6366 03-09-08 4 4 001 9110 selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 11-AUG-2019 5 :52 Start Date Start Time 8/11/19 1 Answer Date 5:51:39 I Answer Time 8/11/19 I End Date 8/11/19 5:52:03 I End Time 5:52:22 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID . caller ANI Record Audit Conference Audit Access Code code Validation 6366 03-09-08 4 4 001 9110 Selected station Selected circuit selected COs Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 26 EFTA00051561

6314 OUT RECORD NUMBER: 72 TIME STAMP: 11-AUG-2019 5 :59 Start Date 8/11/19 I Answer Date I End Date 8/11/19 Start Time 5:58:50 I Answer Time I End Time 5:59:11 Caller Trunk Group Caller Circuit caller COS caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation S • 01-12-02 107 1 0357 9123 selected Station Selected circuit Selected cos selected Routing class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 oialed Number Account Code Authorization Code 6313 9292340357 use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 11-AUG-2019 6 :46 start Date Start Time 6:46:32 I Answer Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 6:46:44 I End Time 6:46:44 caller Station Caller circuit Caller CoS Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access code code validation. 6450 04-09-05 11 1 001 9246 Selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 6:46:32 Answer Time Caller station' 6450 caller cirtuit 04-09-05 Caller COS 11 caller Routing Class 1 caller Switch ID caller ANI 001 Record Audit 9246 Conference Audit Access Code Code validation Dialed Number 6313 8/11/19 I End Date 8/11/19 6:46:44 I End Time 6:46:53 selected Station selected Circuit Selected cos Selected Routing Class selected *Route Pattern Selected Facility Call Type LINE To LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 27 EFTA00051562