Caller Station 6313 caller circuit 04-08-03 Caller cos 11 Caller Routing class 1 Caller Switch ID 001 caller ANI Record Audit conference Audit Access Code Code validation 3190 6313 OUT selected Station 6270 selected circuit 02-06-12 Selected cos 14 selected Routing class 4 Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6270 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 9 -AUG-2019 23:47 start Date .Start Time 8/ 9/19 I Answer Date 23:47:20 Answer Time 8/ 9/19 I End Date 23:46:39 l End Time 8/ 9/19 23:47:21 Caller Station Caller Circuit Caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected circuit 11 selected Cos 1 selected Routing class 001 selected Route Pattern selected Facility 3190 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 9 -AUG-2019 23:55 start Date start Time 8/ 9/19 I Answer Date 23:55:51 Answer Time I End Date End Time 8/ 9/19 23:55:51 caller station Caller circuit Caller COs. Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 3200 47 selected Trunk Group Selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRils to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00051363

6313 OUT RECORD NUMBER: 105 TIME STAMP: 10-AUG-2019 0 :1 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:01:00 I Answer Time 0:01:17 I End Time 0:01:17 Caller Station Caller circuit Caller Cos Caller Routing Class Caller Switch ID 001 caller ANT Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 3207 Selected Trunk Group 14 Selected Circuit 04-16-01 selected cos 255 Selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I. RECORD NUMBER: 106 TIME STAMP: 10-AUG-2019 0 :1 Start Date Start Time 8/10/19 I Answer Date 0:01:00 I Answer Time 8/10/19 I End Date 8/10/19 0:01:17 End Time 0:01:23 Caller Station Caller circuit caller COS Caller Routing class caller Switch ID Caller AN1 Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3207 Selected Trunk Group 14 Selected circuit 04-16-01 Selected COS 255 selected Routing class 1 Selected Route Pattern 18 selected Facility 42 Call Type LINE To TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 Answer Date I 0:03:06 Answer Time 8/10/19 I End Date 0:03:24 End Time 8/10/19 0:03:24 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3210 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern 18 Selected Facility 42 Call Type LINE To TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time 14 04-16-01 255 1 Page 39 EFTA00051364

6313 OUT I Dialed Number 6481 1 Account Code I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 0:03:06 Answer lime 8/10/19 I End Date 8/10/19 0:03:24 End Time 0:03:31 Caller Station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code . Code Validation 6313 selected Trunk Group 14 04-08-03 selected Circuit 04-16-01 11 selected coS 255 1 selected Routing Class 1 001 selected Route Pattern 18 Selected Facility 42 3210 Call Type LINE TO TRUNK Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 0:03:32 I Answer Time 8/10/19 I End Date 8/10/19 0:03:49 I End Time 0:03:49 Caller Station Caller Circuit Caller COS caller Routing class Caller switch ID 001 Caller ANI Record Audit conference Audit Access code Code validation 6313 04-08-03 11 1 3212 selected Trunk Group 14 Selected Circuit 04-16-01 selected COS 255 selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 10-AUG-2010 0 :3 start Date Start Time 8/10/19 I Answer Date 0:03:32 Answer Time 8/10/19 I End Date 0:03:49 End Time 8/10/19 I 0:03:52 Caller station Caller Circuit 6313 04-08-03 I selected Trunk Group I Selected circuit 14 04-16-01 Caller COS 11 I Selected COS 255 Caller Routing Class 1 I Selected Routing Class 1 Caller Switch ID 001 selected Route Pattern 18 Page 40 EFTA00051365

I RECORD NUMBER: 113 TIME STAMP: 10-AUG-2019 0 :11 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT selected Facility 42 3212 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 111 TIME STAMP: 10-AUG-2019 0 :7 Start Date Start Time 8/10/19 I Answer Date 0:07:30 Answer Time I End Date I End Time 8/10/19 0:07:32 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3223 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected ROute Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 112 TIME STAMP: 10-AUG-2019 0 :10 Start Date Start Time 8/10/19 I Answer Date 0:10:34 I Answer Time 8/10/19 I End Date 0:10:42 I End Time 8/10/19 0:10:42 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3232 Selected station Selected circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE Start Date 8/10/19 I Answer Date 8/10/19 I End Date 0:10:34 Answer Time 0:10:42 1 End Time 8/10/19 1 Start Time 1 0:11:46 I Page 41 EFTA00051366

6313 00T caller Station Caller Circuit Caller COS Caller Routing class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 3232 selected station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TN CONVERSATION Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 10-AUG-2019 0 :15 start Date Start Time 8/10/19 Answer Date I 0:15:10 Answer Time 8/10/19 I End Date 8/10/19 0:15:20 I End Time 0:15:20 Caller Station Caller circuit caller COS Caller ROuting Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3248 Selected station Selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6261 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 10-AUG-2019 0 :15 Start Date Start Time 8/10/19 I Answer Date 0:15:10 Answer Time 8/10/19 I End Date 8/10/19 0:15:20 End Time 0:15:33 caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 3248 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6261 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 42 EFTA00051367

6313 OUT RECORD NUMBER:. 116 TIME STAMP: 10-AUG-2019 0 :15 Start Date 8/10/19 I Answer Date End Date 8/10/19 Start Time 0:15:34 I Answer Time End Time 0:15:37 Caller station caller Circuit caller COS caller Routing Class Caller switch ID 001 caller ANI Record Audit Conference Audit Access code code Validation 6313 04-08-03 11 1 3250 I selected station Selected circuit selected COS selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6459 02-03-08 11 1 Dialed Number 6459 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 10-AUG-2019 0 :16 start Date start Time 8/10/19 I Answer Date 0:16:36 I Answer Time 8/10/19 I End Date 0:16:39 End Time 8/10/19 0:16:39 caller Station caller circuit caller coS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3251 Selected Station selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call call status ANSWER e LINE TO LINE Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 10-AUG-2019 0 :16 start Date Start Time 8/10/19 I Answer Date 0:16:36 Answer Time 8/10/19 I 0:16:39 End Date 8/10/19 End Time 0:16:57 caller station Caller circuit caller cos caller Routing Class caller switch ID 001 caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 3253. Selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 43 6296 03-09-04 4 4 EFTA00051368

6313 OUT I Dialed Number 6296 Account Code Authorization Code Use.CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 10-AUG-2019 0 :17 Start Date start Time 8/10/19 I Answer Date 0:16:58 I Answer Time 8/10/19 I End Date 0:17:05 End Time 8/10/19 0:17:0S caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3253 selected Station selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 10-AUG-2019 0 :17 Start Date Start Time 8/10/19 I Answer Date 0:16:58 Answer Time 8/10/19 I End Date 8/10/19 0:17:05 I End Time 0:17:22 Caller Station Caller Circuit caller COS caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6313 Selected station 04-08-03 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 3253 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 10-AUG-2019 0 :18 start Date I Start Time 8/10/19 I Answer Date 0:18:54 I Answer Time I End Date 8/10/19 End Time 0:18:57 Caller Station Caller Circuit Caller cos I Caller Routing Class 6313 I Selected Station 04-08-03 Selected Circuit 11 selected cos 1 selected Routing class Page 44 6363 03-09-06 4 4 EFTA00051369

Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 001 3257 6313 OUT Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6363 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 10-AUG-2019 0 :19 Start Date Start Time 8/10/19 I Answer Date 0:19:31 I Answer Time 8/10/19 I End Date 0:19:39 I End Time 8/10/19 0:19:39 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Station 04-08-03 Selected circuit 11 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 3258 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 AccOunt Code Authoritation code Use CTRL/Z to CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 10-AUG-2019 0 :19 Start Date Start Time 8/10/19 I Answer Date 0:19:31 I Answer Time 8/10/19 I End Date 8/10/19 0:19:39 1 End Time 0:19:52 Caller Station Caller circuit. Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 3258 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization code Use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE i RECORD NUMBER: 124 TIME STAMP: 10-AUG-2019 0 :19 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Page 45 EFTA00051370

Start Time 6313 OUT 0:19:52 I Answer Time 0:19:39 I End Time 0:19:53 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 Selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3258 I Call Type ONE LINE Call status DIALING I Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 10-AUG-2019 0 :19 Start Date start TiMe 8/10/19 I Answer Date 0:19:54 Answer Time 8/10/19 f End Date 8/10/19 0:19:57 I End Time 0:19:57 Caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Station 04-08-03 Selected Circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3260 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to, CONTINUE RECORD NUMBER: 126 TIME STAMP: 10-AUG-2019 0 :20 Start oate Start Time 8/10/19 I Answer Date 0:19:54 I Answer Time 8/10/19 I End Date 8/10/19 0:19:57 End Time 0:20:20 Caller station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 3260 Call Type Call Status Queue Status Queue Time Selected Station Selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Page 46 EFTA00051371

6313 OUT Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 10-AUG-2019 0 :20 Start Date Start Time 8/10/19 I Answer Date 0:20:21 I Answer Time 8/10/19 I End Date 0:20:29 End Time 8/10/19 0:20:29 Caller station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Station 04-08-03 Selected Circuit 11 1 001 3261 Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 TIME STAMP: 10-AUG-2019 0 :20 Start Date Start Time 8/10/19 Answer Date I 0:20:21 Answer Time 8/10/19 I End Date 8/10/19 0:20:29 End Time 0:20:42 Caller station Caller circuit Caller COS Caller Routing Class Caller switch ID Caller AN/ Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3261 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 10-AUG-2019 0 :20 Start Date 8/10/19 Start Time 0:20:42 Answer Date Answer Time 8/10/19 I End Date 8/10/19 0:20:29 End Time 0:20:43 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code 6313 selected Trunk Group 04-08-03 Selected Circuit 11 selected cos 1 I selected Routing Class 001 I Selected Route Pattern Selected Facility 3261 I Call Type ONE LINE I Call Status DIALING I Queue Status NULL QUEUE Page 47 EFTA00051372

I Code Validation Dialed Number Account code Authorization code 6313 OUT I Queue Time Use.cTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 10-AUG-2019 0 :20 Start Date 8/10/19 I Answer Date Start Time 0:20:46 Answer Time 8/10/19 I End Date 0:20:50 I End Time 8/10/19 0:20:50 Caller Station Caller Circuit caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3262 Dialed Number 6367 Account code Authorization code Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 10-AUG-2019 0 :21 Start Date 8/10/19 I Answer Date Start Time 0:20:46 I Answer Time 8/10/19 I End Date 8/10/19 0:20:50 End Time 0:21:10 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 3262 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization code use cTRL/z to CANCEL, CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 132 TIME STAMP: 10-AUG-2019 0 :21 Start Date Start Time 8/10/19 I Answer Date 0:21:11 Answer Time 8/10/19 I End Date 0:21:15 End Time 8/10/19 I 0:21:15 Caller Station caller circuit Caller COS 6313 I selected Station 04-08-03 Selected Circuit 11 I Selected COS Page 48 6317 04-01-13 1 EFTA00051373

caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 OUT 1 I selected Routing class 1 001 I selected Route Pattern selected Facility 3263 I call Type LINE TO LINE I Call status ANSWER 1 Queue Status NULL QUEUE I Queue Time Dialed Number 6317 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 10-AUG-2019 0 :21 Start Date start Time 8/10/19 I Answer Date 0:21:11 I Answer Time 8/10/19 j End Date 8/10/19 0:21:15 I End Time 0:21:36 Caller station caller circuit Caller cos Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code code Validation 6313 04-08-03 11 1 001 3263 Selected station selected circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type call status Queue Status Queue Time 6317 04-01-13 1 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6317 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: ID-AUG-201B 0 :21 Start Date start Time 8/10/19 I Answer Date 0:21:44 I Answer Time 8/10/19 I End Date 0:21:47 I End Time 8/10/19 0:21:47 Caller Station Caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 3265 selected Station selected circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 135 TIME STAMP: 10-AUG-2019 0 :22 Page 49 EFTA00051374

Start Date 8/10/19 Start rime 0:21:44 6313 OUT Answer Date 8/10/19 Answer Time 0:21:47 End End Date 8/10/19 Time 0:22:00 Caller Station Caller circuit Caller COS caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 I selected Station 04-08-03 I Selected circuit 11 selected cos 1 I Selected Routing Class 001 selected Route Pattern I Selected Facility 3265 I call Type LINE TO LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 10-AUG-2019 0 :22 start Date Start Time 8/10/19 I Answer Date 0:22:01 I Answer Time I End Date 8/10/19 End Time 0:22:03 I caller station caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 Selected Trunk Group 04-08-03 Selected circuit 11 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 3266 Call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Dialed Number 636 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 Answer Date I 0:22:04 Answer Time 8/10/19 I End Date 0:22:17 End Time 8/10/19 0:22:17 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 3268 Selected station Selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account code Authorization Code Page 50 EFTA00051375

6313 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 138 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:04 I Answer Time 8/10/19 I End Date 8/10/19 0:22:17 I End Time 0:22:31 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 003. 3268 Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER:. 139 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:32 I Answer Time End Date 8/10/19 End Time 0:22:35 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3269 Selected Trunk Group selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6379 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 140 TIME STAMP: 10-AUG-2019 0 :22 Start Date 8/10/19 Answer Date I Start Time 0:22:36 Answer Time 8/10/19 I End Date 0:22:40 End Time 8/10/19 0:22:40 Caller station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANT Record Audit conference Audit 6313 04-08-03 11 1 001 3271 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Page 51 6378 03-09-12 4 4 EFTA00051376

Access Code Code Validation 6313 OUT I Queue Status NULL QUEUE Queue Time Dialed Number 6378 Account Code Authorization Code use. CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 141 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 Answer Date I 0:22:36 Answer Time 8/10/19 I End Date 8/10/19 0:22:40 End Time 0:22:57 Caller station Caller Circuit Caller COS Caller Routing Class 1 Caller switch ID 001 caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 3271 Selected station selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization COde Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 10-AUG-2019 0 :23 start Date Start Time 8/10/19 I Answer Date 0:23:24 I Answer Time 8/10/19 I End Date 0:23:36 End Time 8/10/19 0:23:36 Caller Station Caller Circuit Caller cos caller Routing Class caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 3272 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 143 TIME STAMP: 10-AUG-2019 0 :24 start Date Start Time 8/10/19 I Answer oate 8/10/19 I End Date 8/10/19 0:23:24 I Answer Time 0:23:36 End Time 0:24:28 caller station Caller Circuit 6313 I Selected Station 04-08-03 Selected Circuit Page 52 6481 02-06-15 EFTA00051377

caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT 11 Selected cos 11 1 selected Routing class 1 001 selected Route Pattern Selected Facility 3272 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account code Authorization Code 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 10-AUG-2019 14:51 start Date 8/10/19 Start Time 14:51:26 Answer Date I End Date 8/10/19 Answer Time I End Time 14:51:28 caller Station caller circuit Caller Cos Caller Routing class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 6869 selected Trunk Group selected Circuit Selected coS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 10-AUG-2019 15:27 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 15:27:00 I Answer Time I End Time 15:21:00 caller Station Caller circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7045 Selected Trunk Group selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code AUthorization code use cTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 146 TIME STAMP: 10-AUG-2019 15:36 Page 53 EFTA00051378

6313 OUT Start Date Start Time 8/10/19 I Answer Date 15:36:00 I Answer Time I End Date 8/10/19 I End Time 15:36:01 caller station Caller Circuit caller COS caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7066 selected Trunk Group selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 147 TIME STAMP: 10-AUG-2019 15:36 Start Date Start Time 8/10/19 I Answer Date 15:36:10 I Answer Time End Date I End Time 8/10/19 15:36:18 Caller station caller-Circuit Caller COs caller Routing class Caller switch ID caller ANT Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 7067 Selected station selected Circuit selected COS 1 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6126 02-02-10 Dialed Number 6126 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 148 TIME STAMP: 10-AUG-2019 15:38 start Date I Start Time 8/10/19 Answer Date 15:38:55 Answer Time End Date End Time 8/10/19 15:38:59 Caller station caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 7072 selected Trunk Group selected Circuit selected COS selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Page 54 EFTA00051379

6313 OUT I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 149 TIME STAMP: 10-AUG-2019 15:39 Start. Date start Time 8/10/19 I Answer Date 15:39:41 I Answer Time End Date End Time 8/10/19 15:39:42 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7072 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 150 TIME STAMP: 10-AUG-2019 15:45 Start Date 8/10/19 Start Time 15:45:14 I Answer Date Answer Time End Date End Time 8/10/19 15:45:15 Caller Station Caller circuit caller COs Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7092 selected Trunk Group Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 151 TIME STAMP: 10-AUG-2019 15:46 Start Date 8/10/19 I Answer Date start Time 15:45:59 Answer Time I End Date End Time 8/10/19 15:46:00 Caller Station caller circuit Caller COs Caller Routing Class Caller switch ID Caller ANI Record Audit 6313 Selected Trunk Group 04-08-03 selected Circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 7093 Call Type ONE LINE Page 55 EFTA00051380

conference Audit Access Code Code Validation 6313 OUT I Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 152 TIME STAMP: 10-AUG-2019 15:56 start Date Start Time 8/10/19 I Answer Date 15:56:42 Answer Time I End Date I End Time 8/10/19 15:56:49 caller station caller Circuit Caller cos caller'Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 selected coS 1 selected Routing class 001 selected Route Pattern selected Facility Call Type 7148 ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 153 TIME STAMP: 10-AUG-2019 15:56 start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 15:56:54 Answer Time I End Time 15:56:55 Caller station Caller circuit caller cos caller Routing Class Caller Switch ID Caller Nil Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7148 selected Trunk Group Selected circuit selected COS selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 154 TIME STAMP: 10-AUG-2019 16:1 start Date 8/10/19 I Answer Date Start Time 16:01:12 I Answer Time I End Date End Time 8/10/19 16:01:12 caller station 6313 I Selected Trunk Group Page 56 EFTA00051381

Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 04-08-03 11 1 001 7174 6313 OUT Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 155 TIME STAMP: 10-AUG-2019 16:2 Start Date 8/10/19 Start Time 16:02:41 Answer Date Answer Time I End Date 8/10/19 I End Time 16:02:41 Caller Station Caller Circuit caller COS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 7179 Selected Trunk Group Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 156 TIME STAMP: 10-AUG-2019 16:7 Start Date 8/10/19 Start Time 16:07:46 I Answer Date Answer Time I End Date End Time 8/10/19 16:07:47 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 7194 selected Trunk Group Selected Circuit Selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 57 EFTA00051382

6313 OUT RECORD NUMBER: 157 TIME STAMP: 10-AUG-2019 16:12 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 16:12:34 I Answer Time 16:12:40 I End Time 16:12:40 Caller Station caller Circuit Caller Cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7225 selected station selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account Code I Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 158 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 Answer Date I I Answer Time 8/10/19 I End Date 8/10/19 16:12:40 I End Time 16:13:00 caller station caller circuit caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 selected Station 04-08-03 Selected circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 7225 Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 159 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:04 Answer Time Caller Station 6313 caller Circuit 04-08-03 Caller cos 11 caller Routing Class 1 caller Switch ID 001 Caller ANI Record Audit conference Audit 7229 Access Code Code validation Dialed Number 6296 8/10/19 I End Date 16:13:09 I End Time 8/10/19 16:13:09 I 1 Selected Station selected circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6296 03-09-04 4 4 Page 58 EFTA00051383

6313 OUT I Account Code I Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 160 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:04 I Answer Time 8/10/19 I End Date 8/10/19 16:13:09 I End Time 16:13:24 caller Station Caller circuit caller COS Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7229 selected Station Selected Circuit selected cos selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 161 TIME STAMP: 10-AUG-2019 16:13 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 16:13:27 I Answer Time 16:13:30 I End Time 16:13:30 caller Station Caller circuit caller cOS Caller Routing Class Caller switch ID 001 Caller AN/ Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 723? selected station Selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6326 • 04-12-01 14 4 • Dialed Number 6326 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 162 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:21 I Answer Time 8/10/19 I End Date 16:13:30 End Time 8/10/19 16:13:39 Caller Station 6313 I Selected station 6326 Caller Circuit. 04-08-03 circuit 04-12-01 Caller COS 11 I selected selected cos 14 caller Routing Class 1 selected Routing Class 4 Caller Switch ID caller ANI 001 Selected Route Pattern Selected Facility Page 59 EFTA00051384

Record Audit Conference Audit Access Code Code validation 7232 6313 OUT Call Type call Status Queue Status Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; 6326 CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 163 TIME STAMP: 10-AUG-2019 16:14 Start Date 8/10/19 Start Time 16:14:15 Answer Date Answer Time End Date End Time 8/10/19 16:14:17 Caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 64 .Account code Authorization code 6313 04-08-03 11 1 001 7242 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 164 TIME STAMP: 10-AUG-2019 16:14 Start Date 8/10/19 Start Time 16:14:18 Answer Date I Answer Time I End Date I End Time 8/10/19 16:14:21 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7244 Selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6426 Account Code Authorization Code use CIRL/z"to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 165 TIME STAMP: 1O-AUG-2019 16:15 I Start Date 8/10/19 I Answer Date I Start Time .16:15:15 I Answer Time Page 60 End Date End Time 8/10/19 16:15:15 EFTA00051385

Caller. Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7252 6313 OUT selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number • Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 166 TIME STAMP: 10-AUG-2019 16:17 Start Date $tart Time 8/10/19 I Answer Date 16:17:05 I Answer Time 8/10/19 I End Date 16:17:11 End Time 8/10/19 16:17:11 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID 001 caller ANT Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 7268 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 167 TIME STAMP: 10-AUG-2019 16:17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:17:05 I Answer Time 16:17:11 End Time 16:17:22 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7268 Selected Station Selected circuit Selected cos Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE Page 61 EFTA00051386

6313 OUT I RECORD NUMBER: 168 TIME STAMP: 10-AUG-2019 16:18 start Date Start Time 8/10/19 I Answer Date I End Date 16:17:58 I Answer Time I End Time 8/10/19 16:18:00 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7274 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6363 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 169 TIME STAMP: 10-AUG-2019 16:18 start Date start Time 8/10/19 16:18:01 Answer Date 8/10/19 End Date Answer Time 16:18:18 I End Time 8/10/19 16:18:18 Caller station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6313 Selected Station 04-08-03 selected circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 7276 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 170 TIME STAMP: 10-AUG-2019 16:18 Start Date start Time 8/10/19 I Answer Date 16:18:01 I Answer Time 8/10/19 I End Date 8/10/19 16:18:18 I End Time 16:18:28 I caller Station caller circuit Caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit .Access Code Code validation 6313 04-08-03 11 1 001 7276 Selected station selected Circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Page 62 EFTA00051387

6313 Our Dialed Number 6365 Account Code Authorization Code se cTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 171 TIME STAMP: 10-AUG-2019 16:18 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 16:18:30 Answer Time 16:18:34 I End Time 16:18:34 caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 001 7281 Selected Station selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 172 TIME STAMP: 10-AUG-2019 16:18 Start Date Start Time 8/10/19 Answer Date I 16:18:30 Answer Time 8/10/19 I End Date 8/10/19 16:18:34 I End Time 16:18:50 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code ' Code validation 6313 Selected Station 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern selected Facility 7281 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code • • Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 173 TIME STAMP: 10-AUG-2019 16:19 Start Date Start Time 8/10/19 I Answer Date 16:19:02 I Answer Time End Date End Time 8/10/19 16:19:03 caller Station Caller Circuit caller COS Caller Routing Class I Caller switch ID 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 I Selected Route Pattern Page 63 EFTA00051388

Caller ANI Record Audit Conference Audit Access Code code validation 6313 OUT I Selected Facility 7282 call Type ONE LINE II Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 63 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 174 TIME STAMP: 10-AUG-2019 16:19 Start Date Start Time 8/10/19 I Answer 16:19:47 I Answer Date Time 8/10/19 I End Date 8/10/19 16:19:50 End Time 16:19:50 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID 001 taller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 7298 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 175 TIME STAMP: 10-AUG-2019 16:20 Start Date Start Time 8/10/19 Answer Date I 16:19:47 Answer Time 8/10/19 I End Date 8/10/19 16:19:50 End Time 16:20:08 caller Station Caller Circuit Caller cos' caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 7298 Selected Station Selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 176 TIME STAMP: 10-AUG-2019 16:20 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 16:20:38 Answer Time 16:20:51 End Time 16:20:51 Page 64 EFTA00051389

6313 OuT Caller station Caller circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7310 Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 177 TIME STAMP: 10-AUG-2019 16:21 Start Date 8/10/19 I Answer Date 16:20:38 I Answer Time start Time 8/10/19 I End Date 8/10/19 16:20:51 I End Time 16:21:05 I Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller Am Record Audit Conference Audit. Access Code Code Validation 6313 04-08-03 11 1 001 7310 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 178 TIME STAMP: 10-AUG-2019 16:21 Start Date Start Time 8/10/19 I Answer Date 16:21:23 I Answer Time 8/10/19 I End Date 16:21:53 I End Time 8/10/19 16:21:53 Caller station caller circuit caller cos Caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access Code Code Validation 6313 Selected Station 04-08-03 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 7317 Call Type LINE TO LINE Call Status ANSWER 8 Queue Status CAMPON QUEUE Queue Time 0: 0:23 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE Page 65 EFTA00051390

6313 OUT RECORD NUMBER: 179 TIME STAMP: 10-AUG-2019 16:22 Start Date Start Time 8/10/19 Answer Date I 16:21:23 Answer Time Caller station 6313 Caller Circuit 04-08-03 caller COS 11 caller Routing class 1 Caller switch ID 001 Caller ANI Record Audit 7317 Conference Audit Access Code 8 Code validation Dialed Number 6379 Account code Authorization Code 8/10/19 I End Date 8/10/19 16:21:53 End Time 16:22:07 I Selected Station Selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility 6379 03-09-11 4 4 Call Type LINE TO LINE Call status IN CONVERSATION Queue Status CAMPON QUEUE Queue Time 0: 0:23 Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 180 TIME STAMP: 10-AUG-2019 16:22 start Date start Time 8/10/19 I Answer Date 16:22:32 I Answer Time 8/10/19 I End Date 16:22:36 I End Time 8/10/19 16:22:36 caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7322 Selected Station selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 181 Start Date 8/10/19 Start Time 16:22:32 TIME STAMP: 10-AUG-2019 16:22 Answer Date I Answer Time 8/10/19 I End Date 8/10/19 16:22:36 End Time 16:22:49 Caller station Caller Circuit Caller coS Caller Routing class Caller switch ID caller ART Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7322 Selected station selected Circuit selected COS selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 66 6363 03-09-06 4 4 EFTA00051391

6313 OUT I Dialed Number 6363 Account Code I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 182 TIME STAMP: 10-AUG-2019 16:39 Start Date start Time 8/10/19 I 16:39:27 Answer Date Answer Time I End Date 8/10/19 End Time 16:39:27 Caller station Caller Circuit Caller cos Caller Routing class caller Switch ID caller ANt Record Audit Conference Audit Access Code code validation 6313 Selected Trunk Group 04-08-03 selected circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern Selected Facility 7420 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 183 TIME STAMP: 10-AUG-2019 16:50 Start Date Start Time 8/10/19 I Answer Date 16:50:11 I Answer Time 8/10/19 I End Date 8/10/19 16:50:18 End Time 16:50:18 Caller Station caller Circuit Caller COS Caller Routing class caller Switch ID caller An Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 7470 Selected Station Selected circuit Selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code • Authorization Code use'ctat/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 184 TIME STAMP: 10-AUG-2019 16:50 Start Date 8/10/19 1 Answer Date 8/10/19 End Date I Start Time 16:50:11 I Answer Time 16:50:18 I End Time 8/10/19 16:50:28 Caller Station 6313 selected Station 6378 Caller circuit 04-08-03 I Selected Circuit 03-09-12 caller COS 11 Selected COS 4 Caller Routing Class 1 I selected Routing Class 4 Page 67 EFTA00051392

Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation • 6313 OUT 001 Selected Route Pattern Selected Facility 7470 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6378 ACcount Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 185 TIME STAMP: 10-AUG-2019 16:57 Start Date Start Time 8/10/19 L Answer Date 16:57:10 I Answer Time I End Date I End Time 8/10/19 16:57:22 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller nix Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 7528 selected Station Selected circuit selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status RINGING Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 186 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 Answer Date 16:59:35 1 Answer Time 1 End Date End Time 8/10/19 16:59:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7534 Selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 187 I start Date 8/10/19 1 Answer Date page 68 TIME STAMP: 10-AUG-2019 1 7:12 I End Date 8/10/19 EFTA00051393

Start Time 17:12:23 I Answer 6313 OUT Time I End Time 17:12:27 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 7572 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 188 TIME STAMP: 10-AUG-2019 17:19 Start Date start Time 8/10/19 I Answer Date 17:19:27 I Answer Time End Date End Time 8/10/19 17:19:28 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7595 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 189 TIME STAMP: 10-AUG-2019 17:22 Start Date Start Time 8/10/19 1 17:22:38 1 Answer Date Answer Time 1 End Date 1 End Time 8/10/19 17:22:53 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7600 Selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 69 EFTA00051394

6313 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 190 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 I Answer Date 17:22:57 Answer Time End Date I End Time 8/10/19 17:23:01 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 I 111 001 7600 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE ! RECORD NUMBER: 191 8/10/19 Answer Date I 17:23:02 Answer Time TIME STAMP: 10-AUG-2019 17:23 Start Date Start.Time I End Date End Time 8/10/19 17:23:08 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch /D Caller ANI Record Audit Conference Audit Access Code • code validation 6313 04-08-03 11 1 001 7600 Selected Trunk Group Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time ONE LINE RECONNECT REQUEST NULL QUEUE Dialed Number 6449 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 192 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 Answer Date I 17:23:10 Answer Time I End Date I End Time 8/10/19 17:23:12 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected cOS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 7600 Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Page 70 EFTA00051395

Code validation 6313 OUT I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 193 8/10/19 Answer Date I End 8/10/19 I 17:23:12 Answer Time I End °T: 17:23:16 TIME STAMP: 10-AUG-2019 17:23 Start Date start Time caller Station Caller Circuit Caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Station 04-08-03 Selected Circuit I 11 selected cos 1 I Selected Routing Class 001 selected Route Pattern Selected Facility 7600 call Type LINE TO LINE Call status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization Code use'CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 194 TIME STAMP: 10-AUG-2019 17:23 Start Date 8/10/19 start Time 17:23:16 I Answer Date Answer Time I End Date 8/10/19 End Time 17:23:17 Caller station caller Circuit Caller cOS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7608 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 195 TIME STAMP: 10-AUG-2019 17:31 Start Date Start Time 8/10/19 I Answer Date 17:31:24 I Answer Time I End Date End Time 8/10/19 17:31:25 Caller Station caller Circuit caller COS 6313 I Selected Trunk Group 04-08-03 Selected circuit 11 I Selected cos Page 71 EFTA00051396

Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT 1 I selected Routing class 001 I Selected Route Pattern I Selected Facility 7628 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code .Use CTRL/4 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 196 TIME STAMP: 10-AUG-2019 17:32 Start Date 8/10/19 start Time 17:32:08 Answer Date Answer Time End Date End Time 8/10/19 17:32:08 Caller station Caller Circuit caller COS Caller Routing Class 1 caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 7629 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 197 TIME STAMP: 10-AUG-2019 17:44 Start Date Start Time 8/10/19 Answer Date I 17:42:06 Answer Time I End Date End Time 8/10/19 17:44:17 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7602 Selected Trunk Group Selected Circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 198 TIME STAMP: 10-AUG-2019 17:44 Page 72 EFTA00051397

Start Date Start Time 6313 OUT 8/10/19 Answer Date I 17:44:17 Answer Time End Date End Time 8/10/19 I 17:44:21 I Caller station Caller circuit caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code Code validation 6313 Selected Station 04-08-03 selected circuit 11 selected cos 1 Selected Routing class 001 selected Route Pattern Selected Facility 7602 Call Type LINE TO LINE call status TRANSFER REQUEST Queue status NULL QUEUE Queue Time 6429 04-08-14 21 1 Dialed Number 6429 Account code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTIll/Q to CONTINUE RECORD NUMBER: 199 TIME STAMP: 10-AUG-2019 17:44 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time I 17:44:21 Answer Time End Time 17:44:22 Caller Station Caller Circuit caller cos Caller Routing Class Caller switch ID caller AN1 Record Audit conference Audit Access code Code Validation 6313 04-08-03 11 1 selected Trunk Group selected circuit Selected cos selected Routing class 001 Selected Route Pattern selected Facility 7670 Call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use cr8L/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 200 TIME STAMP: 10-AUG-2019 18:2 Start Date Start Time 8/10/19 Answer Date I 18:02:36 Answer Time 8/10/19 I End Date 18:02:40 End Time 8/10/19 18:02:40 caller station Caller circuit caller COS caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 001 7728 Selected Station Selected Circuit selected cos selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account code Authorization Code Page 73 EFTA00051398

6313 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 201 TIME STAMP: 10-AUG-2019 18:5 Start Date Start Time 8/10/19 I Answer Date 18:02:36 I Answer Time 8/10/19 I End Date 8/10/19 18:02:40 I End Time 18:05:47 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID 001 Caller AN1 Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 7728 selected station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code .Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 202 TIME STAMP: 10-AUG-2019 18:5 Start Date 8/10/19 Start Time 18:05:47 Answer Date Answer Time 8/10/19 I End Date 8/10/19 18:02:40 I End Time 18:05:47 caller Station Caller Circuit Caller COs caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Trunk Group 04-08-03 Selected Circuit I 11 selected cos 1 I Selected Routing class 001 selected Route Pattern I Selected Facility 7728 I Call Type ONE LINE Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 203 TIME STAMP: 10-AUG-2019 18:14 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 18:14:27 Answer Time 18:14:30 f End Time 18:14:30 Caller Station 6313 Selected Station 6367 Caller Circuit 04-08-03 selected circuit 03-09-09 Caller COS 11 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit conference Audit 7768 Call Type LINE TO LINE Call StatUs ANSWER Page 74 EFTA00051399

6313 OUT Access Code 1 Queue Status NULL QUEUE Code Validation I Queue Time Dialed Number 6367 Account code Authorization Code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 204 TIME STAMP: 10-AUG-2019 18:25 start Date 8/10/19 I Answer Date Start Time 18:14:27 Answer Time 8/10/19 I End Date 8/10/19 18:14:30 I End Time 18:25:46 caller station Caller circuit caller cOS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7768 Selected Station selected Circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 205 TIME STAMP: 10-AUG-2019 18:27 Start Date Start Time 8/10/19 I Answer Date 18:27:56 I Answer Time 8/10/19 I End Date 18:27:59 I End Time 8/10/19 18:27:59 caller Station Caller circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code • code validation Dialed Number 6367 Account Code Authorization code 6313 selected station 04-08-03 selected circuit 11 Selected COS 1 Selected Routing class 001 selected Route Pattern selected Facility 7827 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6367 03-09-09 4 4 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 206 Start Date 8/10/19 Start Time 18:27:56 TIME STAMP: 10-AUG-2019 18:34 Answer Date I Answer Time 8/10/19 I End Date 8/10/19 18:27:59 End Time 18:34:55 caller Station 'Caller circuit 6313 I selected station 6367 04-08-03 selected circuit Page 75 03-09-09 EFTA00051400

Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 OUT 11 Selected cos 4 1 selected Routing class 4 001 selected Route Pattern selected Facility 7827 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6367 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 207 TIME STAMP: 10-AUG-2019 18:41 Start Date Start Time 8/10/19 I Answer Date 18:41:13 I Answer Time I End Date I End Time 8/10/19 18:41:14 caller Station caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 7863 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code I Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 208 TIME STAMP: 10-AUG-2019 19:23 Start Date 8/10/19 Answer Date I End Date 8/10/19 Start Time 19:22:58 Answer Time End Time 19:23:01 caller Station Caller circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7956 selected Trunk Group Selected Circuit selected cos selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 209 TIME STAMP: 10-AUG-2019 19:43 Page 76 EFTA00051401

6313 OUT Start Date Start Time 8/10/19 Answer Date I 19:43:34 Answer Time 8/10/19 I End Date 8/10/19 19:43:38 I End Time 19:43:38 caller Station caller circuit Caller Cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 8044 Selected Station selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 210 TIME STAMP: 10-AUG-2019 19:43 Start Date 8/10/19 Answer Date I Start Time 19:43:34 Answer Time 8/10/19 I End Date 8/10/19 19:43:38 I End Time 19:43:48 Caller Station caller Circuit Caller COs caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 I 11 1 001 8044 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization code use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 211 TIME STAMP: 10-AUG-2019 19:55 start Date Start Time 8/10/19 Answer Date I 19:55:30 Answer Time 8/10/19 I End Date 19:55:34 End Time 8/10/19 19:55:34 Caller station caller circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 11 1 001 8075 selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Page 77 EFTA00051402

6313 OUT I Authorization code use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 212 TIME STAMP: 10-AUG-2019 19:55 Start Date Start Time 8/10/19 I Answer Date 19:55:30 I Answer Time 8/10/19 I End Date 8/10/19 19:55:34 I End Time 19:55:53 caller Station Caller circuit caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 Selected Station 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 8075 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number • 6450 Account code Authorization code use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 213 TIME STAMP: 10-AUG-2019 19:55 Start Date Start Time 8/10/19 Answer Date I 19:55:53 Answer Time 8/10/19 I End Date 19:55:34 I End Time 8/10/19 19:55:53 Caller station caller Circuit caller Cos Caller Routing class Caller Switch ID 001 Caller'ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 8075 selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 214 TIME STAMP: 10-AUG-2019 20:0 Start Date start Time 8/10/19 I Answer Date 20:00:21 Answer Time 8/10/19 I End Date 20:00:24 End Time 8/10/19 20:00:24 Caller Caller Caller Caller caller Caller Record Station circuit COS Routing Class switch ID ANI Audit 6313 Selected Station 04-08-03 selected Circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 8097 Call Type LINE TO LINE Page 78 6326 04-12-01 14 4 EFTA00051403

Conference Audit Access Code code validation 6313 OUT Call Status ANSWER Queue status NULL QUEUE I Queue Time Dialed Number 6326 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 215 TIME STAMP: 10-AUG-2019 20:0 Start Date start rime 8/10/19 Answer Date I 20:00:21 Answer Time 8/10/19 I End Date 8/10/19 20:00:24 End Time 20:00:37 caller Station Caller circuit caller Cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6313 selected Station 04-08-03 selected circuit 11 Selected COS 1 selected Routing class 001 Selected Route Pattern selected Facility 8097 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 216 TIME STAMP: 10-AUG-2019 20:0 Start Date start Time 8/10/19 I Answer Date 20:00:37 Answer Time 8/10/19 I End Date 20:00:24 End Time 8/10/19 20:00:37 Caller station caller Circuit Caller COS caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8097 Selected Trunk Group selected Circuit Selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD. NUMBER: 217 TIME STAMP: 10-AUG-2019 20:0 start oate Start Time 8/10/19 I Answer Date 20:00:53 Answer Time 8/10/19 I End Date 8/10/19 20:00:57 End Time 20:00:57 I caller Station 6313 I selected station 6363 Page 79 EFTA00051404

Caller Circuit Caller coS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT 04-08-03 I selected Circuit 11 I Selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 8099 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code Use CTRL/2. to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 218 TIME STAMP: 10-AUG-2019 20:5 Start Date Start Time 8/10/19 Answer Date I 20:00:53 Answer Time 8/10/19 I End Date 8/10/19 20:00:57 j End Time 20:05:29 Caller station Caller Circuit caller cos • . Caller Routing class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 8099 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 219 TIME STAMP: 10-AUG-2019 20:19 Start Date Start Time 8/10/19 I Answer Date 20:19:53 I Answer Time I End Date 8/10/19 I End Time 20:19:54 caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6313 Selected Trunk Group 04-08-03 Selected circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 8138 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 80 EFTA00051405

RECORD NUMBER: 220 6313 OUT TIME STAMP: 10-AUG-2019 20:29 Start Date Start Time 8/10/19 I Answer Date 20:29:16 I Answer Time End Date End Time 8/10/19 20:29:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Trunk Group 04-08-03 Selected Circuit I 11 Selected COS 1 I selected Routing class 001 selected Route Pattern I Selected Facility 8165 I call Type ONE LINE call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 221 TIME STAMP: 10-AUG-2019 20:29 start Date Start Time 8/10/19 I Answer Date 20:29:42 I Answer Time I End Date I End Time 8/10/19 20:29:42 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8169 selected Trunk Group Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 222 TIME STAMP: 10-AUG-2019 20:30 Start Date 8/10/19 Start Time 20:30:31 I Answer Date Answer Time End Date End Time 8/10/19 20:30:32 Caller Station Caller Circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code code Validation 6313 04-08-03 11 Selected Trunk Group Selected Circuit Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 8172 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Page 81 EFTA00051406

6313 OUT I Account Code I Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 223 TIME STAMP: 10-AUG-2019 20:31 Start Date start Time 8/10/19 I Answer Date 20:31:46 I Answer Time 8/10/19 I End Date 20:31:49 I End Time 8/10/19 20:31:49 Caller Station Caller Circuit Caller cos caller Routing class 1 caller switch ID 001 caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 8176 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed. Number 6326 Account code Authorization code . Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 224 TIME STAMP: 10-AUG-2019 20:32 start Date start Time 8/10/19 Answer Date I 20:31:46 Answer Time 8/10/19 I End Date 8/10/19 20:31:49 End Time 20:32:48 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 8176 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 225 TIME STAMP: 10-AUG-2019 20:35 start Date Start Time 8/10/19 Answer Date I 20:35:45 Answer Time 8/10/19 I End Date 20:35:46 I End Time 8/10/19 20:35:46 Caller Station caller Circuit caller COS Caller Routing Class Caller switch ID Caller ANI 6313 Selected station 04-08-03 selected circuit 11 Selected COS 1 Selected Routing class 001 Selected Route Pattern Selected Facility Page 82 6126 02-02-10 1 1 EFTA00051407

6313 ouT Record Audit 8190 call Type LINE TO LINE conference Audit Call Status I ANSWER Access code code validation Queue Status Queue Time NULL QUEUE Dialed Number 6126 Account code .Authorization Code Use CTRL/Z. to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 226 TIME STAMP: 10-AUG-2019 20:35 start Date Start Time 8/10/19 I Answer Date 20:35:45 I Answer Time 8/10/19 I End Date 8/10/19 20:35:46 I End Time 20:35:55 Caller Station Caller Circuit caller cos caller Routing Class Caller Switch ID 001 caller AN/ Record Audit Conference. Audit Access Code code validation 6313 04-08-03 11 1 8190 selected station 6126 Selected circuit 02-02-10 Selected cos 1 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6126 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 227 TIME STAMP: 10-AUG-2019 20:35 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 20:35:55 I Answer Time 20:35:46 End Time 20:35:56 caller Station Caller circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 Selected COs 1 selected Routing class 001 selected Route Pattern selected Facility 8190 call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 228 TIME STAMP: 10-AUG-2019 20:38 Start Date 8/10/19 I Answer Date start Time 20:38:48 I Answer Time 8/10/19 I End Date 8/10/19 20:38:53 End Time 20:38:53 Page 83 EFTA00051408

I Caller station I caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT 6313 selected station 04-08-03 Selected Circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 8200 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 229 TIME STAMP: 10-AU G-2019 20:40 start Date Start Time 8/10/19 I Answer Date 20:38:48 I Answer Time 8/10/19 I End Date 8/10/19 20:38:53 I End Time 20:40:04 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8200 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 'Dialed Number 6296 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 230 TIME sTAMP: 10-AUG-2019 20:54 start Date Start Time 8/10/19 I Answer Date 20:54:06 I Answer Time End Date 8/10/19 End Time 20:54:14 Caller Station Caller Circuit Callet COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8227 selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE Page 84 EFTA00051409

6313 OUT RECORD NUMBER: 231 TIME STAMP: 10-AUG-2019 20:54 Start Date Start Time 8/10/19 I Answer Date 20:54:15 I Answer Time I End Date 8/10/19 I End Time 20:54:19 Caller Station caller circuit Caller COS Caller Routing Class Caller switch ID caller AN/ Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 8227 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6439 04-08-13 11 1 Dialed Number 6439 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 232 TIME STAMP: 10-AUG-2019 20:54 Start Date Start Time 8/10/19 I Answer Date 20:54:19 Answer Time I End Date I End Time 8/10/19 20:54:20 Caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8228 selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 233 TIME STAMP: 10-AUG-2019 21:8 Start Date Start Time 8/10/19 I Answer Date 21:08:14 I Answer Time 8/10/19 I End Date 21:08:20 I End Time 8/10/19 21:08:20 caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8248 Selected station selected Circuit selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Page 85 EFTA00051410

6313 OUT I Dialed Number 6296 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 234 TIME STAMP: 10-AUG-2019 21:14 Start Date Start Time 8/10/19 I Answer Date 21:08:14 I Answer Time 8/10/19 I End Date 8/10/19 21:08:20 End Time 21:14:40 caller station caller circuit caller cos caller Routing Class Caller switch ID 001 caller ANT Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 8248 Selected Station selected circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 235 TIME STAMP: 10-AUG-2019 21:19 Start Date 8/10/19 Start Time 21:19:55 I Answer Date I Answer Time I End Date 8/10/19 End Time 21:19:55 Caller station Caller Circuit Caller coS Caller Routing Class Caller Switch ID caller ANT Record Audit Conference Audit Access Code Code Validation Dialed Number Account code . Authorization'Code 6313 04-08-03 11 1 001 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility 8269 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 236 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 21:25:18 I Answer Time I End Date End Time 8/10/19 21:25:27 caller Station 6313 I Selected Station 6270 Caller Circuit 04-08-03 I Selected circuit 02-06-12 Caller COS 11 I Selected COS 14 Caller Routing Class 1 I Selected Routing Class 4 Caller Switch ID 001 I Selected Route Pattern Page 86 EFTA00051411

Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT Selected Facility 8277 Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 237 TIME STAMP: 10-AUG-2019 21:36 Start Date Start Time 8/10/19 I Answer Date 21:36:51 I Answer Time I End Date 8/10/19 I End Time 21:36:51 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 8303 selected Trunk Group Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 238 TIME STAMP: 10-AUG-2019 21:38 Start Date Start Time 8/10/19 Answer Date I 21:38:37 Answer Time 8/10/19 I End Date 21:38:41 I End Time 8/10/19 21:38:41 Caller station Caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8315 Selected station Selected circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 239 TIME STAMP: 10-AUG-2019 21:39 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 21:38:37 Answer Time 21:38:41 I End Time Page 87 8/10/19 21:39:27 EFTA00051412

6313 OUT Caller Station Caller circuit caller. COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 I Selected Station 04-08-03 selected Circuit 11 I Selected COS 1 I Selected Routing Class 001 I Selected Route Pattern I Selected Facility 8315 Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 240 TIME STAMP: 10-AUG-2019 21:39 Start Date 8/10/19 I Answer Date 8/10/19 End Date I Start Time 21:39:28 I Answer Time 21:39:33 End Time 8/10/19 21:39:33 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 8316 Selected Station selected Circuit Selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 241 TIME STAMP: 10-AUG-2019 21:39 Start oate 8/10/19 I Answer Date Start Tine 21:39:28 I Answer Time 8/10/19 I End Date 8/10/19 21:39:33 End Time 21:39:44 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID 001 Caller ANI ReCOrd Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 8316 selected Station 6317 Selected circuit Selected COS 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 88 EFTA00051413

6313 OUT RECORD NUMBER: 242 TIME STAMP: 10-AUG-2019 21:43 Start Date Start Time 8/10/19 I Answer Date 21:43:29 I Answer Time 8/10/19 I End Date 21:43:35 I End Time 8/10/19 21:43:35 caller Station Caller circuit caller COS caller Routing Class caller Switch ID Caller Am 'Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 8331 selected station selected circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 243 8/10/19 Answer Date I 21:43:29 Answer Time TIME STAMP: 10-AUG-2019 21:44 Start Date start Time. 8/10/19 I End Date 21:43:35 I End Time 8/10/19 21:44:07 Caller station caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 Selected station 04-08-03 Selected Circuit 11 1 001 8331 selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 244 TIME STAMP: 10-AUG-2019 22:29 Start Date Start Time 8/10/19 I Answer Date 22:29:02 I Answer Time I End Date End Time 8/10/19 22:29:27 caller station Caller Circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 selected Trunk Group 04-08-03 Selected circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 8417 Call Type ONE LINE call Status TONE Queue Status NULL QUEUE Queue Time Page 89 EFTA00051414

6313 ouT Dialed Number I • Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 245 TIME STAMP: 10-AUG-2019 22:30 Start oate Start Time 8/10/19 I 22:30:29 Answer Date End Date Answer Time End Time 8/10/19 22:30:46 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 8424 Selected station Selected Circuit selected COS Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 246 8/10/19 I Answer Date 8/10/19 I End Date TIME STAMP: 10-AUG-2019 22:30 Start Date Start Time 8/10/19 22:30:53 I Answer Time 22:30:59 I End Time 22:30:59 Caller Station caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6313 Selected station 04-08-03 Selected Circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 8428 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6381 04-01-01 4 4 Dialed Number 6381 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 247 Start Date 8/10/19 Start Time 22:30:53 TIME STAMP: 10-AUG-2019 22:31 I Answer Date 8/10/19 End Date I Answer Time 22:30:59 End Time 8/10/19 22:31:11 Caller Station Caller Circuit teller COS Caller Routing Class 6313 Selected station 04-08-03 selected Circuit 11 selected cos 1 selected Routing Class Page 90 6381 • 04-01-01 4 4 EFTA00051415

Caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 ouT 001 I selected Route Pattern I selected Facility 8428 I Call Type LINE TO LINE I call Status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time Dialed Number 6381 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 248 TIME STAMP: 10-AUG-2019 22:51 Start Date 8/10/19 I Answer Date I Start Time 22:51:21 I Answer Time 8/10/19 I End Date 22:51:27 End Time 8/10/19 22:51:27 Caller station caller Circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 8471 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 249 TIME STAMP: 10-AUG-2019 22:51 start Date Start Time 8/10/19 I Answer Date 22:51:21 I Answer Time 8/10/19 I End Date 8/10/19 22:51:27 I End Time 22:51:39 Caller Station caller Circuit caller cos caller Routing Class 1 caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 8471 selected station Selected circuit Selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 250 TIME STAMP: 10-AUG-2019 23:31 start Date 8/10/19 I Answer Date 8/10/19 I End Date Page 91 8/10/19 I EFTA00051416

Start Time 6313 OUT 23:31:20 I Answer Time 23:31:27 I End Time 23:31:27 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 selected Station 6317 04-08-03 Selected Circuit 11 Selected cos 1 1 Selected Routing Class 1 001 selected Route Pattern Selected Facility 8542 Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 251 TIME STAMP: 10-AUG-2019 23:34 Start Date start Time 8/10/19 I Answer Date 23:31:20 I Answer Time 8/10/19 I End Date 8/10/19 23:31:27 End Time 23:34:33 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record. Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 8542 Selected station 6317 Selected circuit Selected Cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 252 TIME STAMP: 10-AUG-2019 23:36 Start Date Start Time 8/10/19 I Answer Date 23:36:00 I Answer Time 8/10/19 I End Date 23:36:10 End Time 8/10/19 23:36:10 Caller Station Caller circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8544 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code page 92 EFTA00051417

6313 ouT use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 253 TIME STAMP: 10-AUG-2019 23:36 start Date • Start Time 8/10/19 I Answer Date 23:36:00 Answer Time 8/10/19 I End Date 8/10/19 23:36:10 End Time 23:36:58 Caller station caller Circuit Caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit .Access Code Code validation 6313 04-08-03 11 1 001 8544 Selected station Selected circuit selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 254 TIME STAMP: 10-AUG-2019 23:36 Start Date start Time 8/10/19 I Answer Date 23:36:58 I Answer Time 8/10/19 I End Date 23:36:10 End Time 8/10/19 23:36:58 Caller station caller Circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 8544 call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code : use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 255 TIME STAMP: 10-AUG-2019 23:39 Start Date 8/10/19 I Answer Date start Time 23:39:48 I Answer Time I End Date 8/10/19 End Time 23:39:49 caller station caller circuit caller cos Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code 6313 04-08-03 11 1 001 8548 Selected Trunk Group selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Page 93 EFTA00051418

I Code validation I Dialed Number 6 Account code Authorization Code 6313 OUT I Queue Time use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 256 TIME STAMP: 10-AUG-2019 23:39 Start Date 8/10/19 I Answer Date I End Date 8/10/19 start Time 23:39:54 I Answer Time End Time 23:39:57 Caller Station 6313 Selected Trunk Group caller Circuit 04-08-03 selected circuit caller Cos 11 Selected cos Caller Routing Class 1 Selected Routing Class caller switch ID caller ANI 001 selected Route Pattern selected Facility Record Audit 8549 Call Type ONE LINE Conference Audit Call Status DIALING Access code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 62 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 257 TIME STAMP: 10-AUG-2019 23:40 Start Date 8/10/19 start Time 23:39:58 I Answer Date I Answer Time I End Date End Time 8/10/19 23:40:00 Caller station Caller Circuit Caller cos Caller Routing.class caller switch ID caller.ANI' Record Audit conference Audit Access code Code Validation 6313 04-08-03 11 1 001 8550 selected Trunk Group selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 6396 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 258 TIME STAMP: 10-AUG-2019 23:40 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 23:40:01 I Answer Time 23:40:07 End Time 23:40:07 I caller station 6313 I Selected Station 6326 caller Circuit 04-08-03 I selected circuit 04-12-01 Caller cos 11 I selected cos 14 Page 94 EFTA00051419

Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 1 001 8551 6313 OUT selected Routing class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6326 Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 259 TIME STAMP: 10-AUG-2019 23:43 Start Date Start Time 8/10/19 I Answer Date 23:40:01 I Answer Time 8/10/19 I End Date 8/10/19 23:40:07 I End Time 23:43:01 Caller Station Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8551 Selected Station Selected Circuit selected COS Selected Routing class Selected Route Pattern selected Facility Call rype LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 260 TIME STAMP: 11-AUG-2019 0 :16 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 0:16:10 I Answer Time 0:16:14 I End Time 8/11/19 0:16:14 Ciller Station caller circuit Caller Cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8611 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6501 02-06-05 11 1 Dialed Number 6501 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 261 TIME STAMP: 11-AUG-2019 0 :16 Page 95 EFTA00051420

Start Date start Time 8/11/19 I Answer 0:16:10 I Answer 6313 OuT Date 8/11/19 1 End Date Time 0:16:14 End Time 8/11/19 I 0:16:34 I Caller station 6313 I Selected station 6501 caller Circuit 04-08-03 Selected Circuit 02-06-0S Caller cos 11 Selected cos 11 caller Routing Class 1 Selected Routing Class 1 Caller Switch ID caller ANI Record Audit 001 8611 Selected Route Pattern Selected Facility Call Type LINE T Page 96 EFTA00051421

6314 IN RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 14:6 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 14:05:41 I Answer Time 14:06:08 I End Time 14:06:08 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6454 04-11-15 11 1 1182 selected Station selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 14:6 Start Date 8/ 9/19 I Answer Date Start Time 14:05:41 I Answer Time 8/ 9/19 I End Date 8/ 9/19 14:06:08 I End Time 14:06:22 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6454 I selected 04-11-15 selected 11 Selected 1 selected 001 selected Selected 1182 Station Circuit Cos Routing Class Route Pattern Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 Answer Date 14:25:01 Answer Time End Date End Time 8/ 9/19 14:25:07 Caller Station Caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code 6376 selected station 03-13-06 Selected Circuit 4 Selected cos 4 selected Routing Class 001 Selected Route Pattern Selected Facility 1420 Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Page 1 6314 04-09-03 11 1 EFTA00051422

I code validation 6314 /N I Queue Time I Dialed Number Account code Authorization Code 6313 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 14:25 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 start Time 14:25:07 I Answer Time 14:25:16 I End Time 14:25:16 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6376 selected station 03-13-06 selected Circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern selected Facility 1422 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:07 I Answer Time 8/ 9/19 I End Date 14:25:16 End Time 8/ 9/19 14:25:46 Caller station caller Circuit caller cos caller Routing Class caller switch to caller ANI Record Audit conference Audit Access code Code validation 6376 03-13-06 4 4 001 1422 selected station selected Circuit selected cos selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 15:48 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 I Start Time 15:48:01 I Answer Time End Time 15:48:36 Caller Station 6467 I selected Station 6314 Caller Circuit 03-03-04 I selected Circuit 04-09-03 caller COS 11 I Selected cos 11 Page 2 EFTA00051423

Caller Routing Class Caller Switch ID caller ANT Record Audit conference Audit Access Code Code Validation 1 001 1935 6314 IN Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code 6313 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 16:04:00 Answer Time 8/ 9/19 I End Date 16:04:09 f End Time 8/ 9/19 16:04:09 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit conference Audit Access Code Code validation 6363 03-09-06 4 4 001 2022 Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE . I RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 16:04:00 I Answer Time 8/ 9/19 I End Date 16:04:09 I End Time 8/ 9/19 16:04:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 2022 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account. Code Authorization code use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/4 to CONTINUE RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 16:45 Page 3 EFTA00051424

Start Date start Time 8/ 9/19 I Answer 16:45:23 Answer 6314 IN Date 8/ 9/19 I End Date Time 16:45:41 I End Time 8/ 9/19 16:45:41 caller Station Caller Circuit Caller cos Caller Routing class Caller switch ID 001 caller ANI Record Audit Conference Audit Access Code Code validation 04-12-07 11 1487 1 2201 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code use cTRL/Z to CANCEL, CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 16:45 start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date I 16:45:23 I Answer Time 16:45:41 End Time 8/ 9/19 16:45:52 caller station caller Circuit caller cos Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 1487 04-12-07 11 1 001 2201 Dialed Number 6314 Account Code Authorization code Selected station selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 17:23 Start Date start Time 8/ 9/19 I Answer Date 17:23:33 I Answer Time 8/ 9/19 I End Date 17:23:38 I End Time 8/ 9/19 17:23:38 caller Station Caller Circuit Caller Cos caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6271 03-13-11 4 4 001 2332 Selected Station Selected Circuit Selected cos selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number 6314 Account Code Authorization code Page 4 EFTA00051425

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 17:23 Start Date 8/ 9/19 I Answer Date Start Time 17:23:33 I Answer Time 8/ 9/19 I End Date 8/ 9/19 17:23:38 I End Time 17:23:45 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6271 I 03-13-11 4 4 001 2332 Selected Station Selected circuit selected COS Selected Routing class Selected Route Pattern Selected Facility 42 call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 17:23 Start Date start Time 8/ 9/19 I Answer Date 17:23:45 I Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/ 9/19 17:23:45 caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 14 04-16-01 255 1 2332 Selected Station Selected Circuit selected Cos Selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 17:23:45 I Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/ 9/19 17:23:46 Caller Trunk Group caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 14 Selected station 04-16-01 selected circuit 255 selected COS 1 selected Routing Class Selected Route Pattern Selected Facility 42 2332 call Type TRUNK TO LINE Call Status IN CONVERSATION Page 5 6314 04-09-03 11 1 EFTA00051426

Access code Code validation 6314 IN Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:32:17 I Answer Time 17:32:23 End Time 8/ 9/19 17:32:23 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6225 selected Station 03-08-11 Selected Circuit 14 selected COS 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 2392 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 17:32 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:17 Answer Time 17:32:23 I End Time 17:32:44 Caller Station caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record. Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 2392 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 17:32 Start Date start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 End Time 8/ 9/19 17:32:56 Caller station caller Circuit 6265 I Selected station 03-11-12 Selected Circuit Page 6 6314 04-09-03 EFTA00051427

Caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 11 1 001 2397 6314 IN Selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 17:33 Start Date start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 I End Time 8/ 9/19 17:33:00 Caller Station Caller Circuit Caller Cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 I 03-11-12 11 I 1 001 2397 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 18:18 Start Date start Time 8/ 9/19 I Answer Date 18:18:24 I Answer Time 8/ 9/19 I End Date 18:18:30 I End Time 8/ 9/19 18:18:30 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller switch ID Caller ANL Record Audit Conference Audit Access Code code validation 6265 Selected Station 03-11-12 Selected Circuit 11 Selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 2560 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 18:19 Page 7 EFTA00051428

6314 IN Start Date start Time 8/ 9/19 I Answer Date 18:18:24 I Answer Time 8/ 9/19 I End Date 8/ 9/19 18:18:30 I End Time 18:19:30 Caller Station Caller Circuit caller COS caller Routing Class 1 caller. Switch ID 001 caller ANT Record Audit conference Audit Access Code Code Validation 6265 03-11-12 11 2560 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 1 End Date 8/ 9/19 19:03:12 I Answer Time 19:03:21 I End Time 19:03:21 Caller Station Caller Circuit Caller Cos Caller Routing class Caller Switch ID caller AN/ Record Audit conference Audit Access Code Code Validation 6365 Selected station 03-09-07 I Selected circuit 4 Selected cos 11 4 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 2720 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 19:03:12 I Answer Time 19:03:21 I End Time 19:03:30 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 2720 I Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Page 8 EFTA00051429

6314 IN I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 19:6 start Date Start Time 8/ 9/19 I Answer Date 19:06:08 Answer Time 8/ 9/19 I End Date 19:06:12 I End Time 8/ 9/19 19:06:12 Caller Station Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 2729 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 19:6 Start Date Start Time 8/ 9/19 Answer Date I 19:06:08 Answer Time 8/ 9/19 I End Date 19:06:12 End Time 8/ 9/19 19:06:25 caller station Caller circuit Caller COS Caller Routing class caller switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6265 03-11-12 11 1 2729 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue status Queue Time 6314 04-09-03 11 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 Answer Date I 19:13:23 Answer Time 8/ 9/19 I End Date 19:13:32 End Time 8/ 9/19 19:13:32 Caller Trunk Group Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit 14 I Selected Station 04-16-03 Selected Circuit I 255 selected COS 1 I selected Routing Class selected Route Pattern 1965 I selected Facility 2747 1 Call Type TRUNK TO LINE Page 9 6314 04-09-03 11 1 EFTA00051430

I Conference Audit I Access Code Code validation 6314 IN I call Status ANSWER Queue status NULL QUEUE I Queue Time Dialed Number 6314 Account Code Authorization code 9085781965 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:13 Start Date 8/ 9/19 Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time I 19:13:23 Answer Time 19:13:32 I End Time 19:13:33 caller Trunk Group Caller circuit Caller COS Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access code Code Validation 14 04-16-03 255 1 1965 2745 selected station selected circuit selected cos selected Routing class selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code 9085781965 Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE :RECORD NUMBER: 27 Start. Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 19:13:33 I Answer Time 19:13:33 End Time 19:13:33 TIME STAMP: 9 -AUG-2019 19:13 caller Trunk Group Caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 5 01-12-02 107 1 2745 selected station selected Circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 19:14 Start Date Start Time 8/ 9/19 I Answer Date 19:13:33 I Answer Time 8/ 9/19 I End Date 19:13:33 End Time 8/ 9/19 19:14:56 Caller Trunk Group S I Selected station 6314 Page 10 EFTA00051431

caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6314 IN 01-12-02 I selected circuit 107 Selected cos 1 selected Routing class selected Route Pattern selected Facility 2745 Call Type TRUNK TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 04-09-03 11 1 Dialed Number Account Code Authorization Code use 'cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 19:27 Start Date 8/ 9/19 I Answer Date 8/ 9/19 End Date 8/ 9/19 Start Time 19:26:57 I Answer Time 19:27:10 I End Time 19:27:10 Caller station caller Circuit caller cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6379 Selected Station 03-09-11 selected Circuit 4 Selected cos 4 selected Routing Class 001 selected Route Pattern selected Facility 2781 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 19:28 start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 19:26:57 Answer Time 19:27:10 I End Time 19:28:11 Caller station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6379 I Selected Station 6314 03-09-11 I Selected Circuit 04-09-03 4 I selected COS 11 4 I selected Routing Class 1 001 selected Route Pattern Selected Facility 2781 I call Type LINE TO LINE Call Status IN CONVERSATION I Queue status NULL QUEUE I Queue Time Dialed Number 6313 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 11 EFTA00051432

RECORD NUMBER: 31 6314 IN TIME STAMP: 9 -AUG-2019 19:49 Start Date start Time 8/ 9/19 I Answer pate 8/ 9/19 End Date 19:49:18 I Answer Time 19:49:25 End Time 8/ 9/19 19:49:25 I Caller station Caller circuit Caller cos caller Routing Class Caller switch ID 001 caller ANI Record Audit conference Audit Access Code code validation 6450 04-09-05 11 1 2835 Selected Station selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04.09-03 11 1 Dialed Number 6314 Account code Authorization code useCTRL/Z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 19:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:49:18 I Answer Time 19:49:25 End Time 8/ 9/19 19:49:49 Caller Station Caller Circuit caller cos caller Routing class 1 caller switch ID 001 caller ANI Record Audit conference Audit Access Code Code validation 6450 04-09-05 11 2835 selected station Selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER:. 33 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 Answer Date I 21:59:27 Answer Time 8/ 9/19 I End Date 21:59:46 I End Time 8/ 9/19 21:59:46 caller Station caller circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6363 03-09-06 4 4 001 3074 Selected station selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Page 12 EFTA00051433

6314 IN Account Code Authorization Code use CTRL/i to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: .9 -AUG-2019 21:59 start Date start Time 8/ 9/19 I Answer Date 21:59:27 I Answer Time 8/ 9/19 I End Date 21:59:46 I End Time 8/ 9/19 21:59:47 caller station caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6363 03-09-06 4 4 001 3074 Selected Station Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 15:54 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 15:54:36 Answer Time 15:54:49 End Time 8/1019 15:54:49 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller AN/ Record Audit Conference Audit Access code code validation 6494 03-03-16 11 1 001 7132 Selected station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 15:59 Start Date 8/10/19 I Answer Date Start Time 15:57:06 I Answer Time 8/10/19 I End Date 15:57:06 I End Time 8/10/19 15:59:57 Caller station Caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI 6467 03-03-04 11 1 001 selected Station Selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Page 13 6314 04-09-03 11 1 EFTA00051434

I Record Audit Conference Audit Access code code validation 6314 IN 7139 I call Type I Call status Queue status I Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 16:7 start Date 8/10/19 I Answer oate 8/10/19 I End Date 8/10/19 Start Tine 16:07:34 I Answer Time 16:07:47 I End Time 16:07:47 Caller Station Caller Circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6317 04-01-13 1 1 001 7199 selected Station selected Circuit selected cos selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE. RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 16:8 start Date Start Time 8/10/19 I Answer Date 16:07:34 I Answer Time 8/10/19 I End Date 8/10/19 16:07:47 End Time 16:08:06 Caller station Caller Circuit caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6317 selected Station 04-01-13 selected circuit 1 Selected cos 1 selected Routing class 001 selected Route Pattern Selected Facility 7199 call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 16:8 Start Date Start Time 8/10/19 I Answer Date 16:08:14 I Answer Time 8/10/19 I End Date 8/10/19 16:08:26 I End Time 16:08:26 Page 14 EFTA00051435

Caller station caller Circuit Caller cos Caller Routing Class caller switch ID caller ANI Record Audit. Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7203 6314 IN selected Station 6314 selected Circuit 04-09-03 Selected cos 11 selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 16:.8 start Date Start Time 8/10/19 16:08:14 Answer Date Answer Time 8/10/19 I End Date 8/10/19 16:08:26 End Time 16:08:34 Caller station caller circuit caller COS caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 6365 Selected Station 03-09-07 Selected circuit 4 selected Cos 4 selected Routing class 001 selected Route Pattern selected Facility 7203 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: .41 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 16:15:05 I Answer Time 8/10/19 I End Date 16:15:15 End Time 8/10/19 16:15:15 Caller Station Caller Circuit caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6450 04-09-05 11 1 001 7253 Selected Station Selected Circuit Selected COs selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use.CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 15 EFTA00051436

6314 IN RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 16:15:05 I Answer Time Caller Station Caller Circuit 64 04-509-05 caller Cos 11 Caller Routing Class 1 caller switch iD 001 Caller ANI Record Audit 7253 Conference Audit Access Code Code validation Dialed Number 6313 Account Code Authorization Code 8/10/19 I End Date 8/10/19 16:15:15 End Time 16:15:34 [ I 1 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use CTRL/z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 16:15 Start Date 8/10/19 I Answer Date Start Time 16:15:32 I Answer Time 8/10/19 I End Date 16:15:37 End Time 8/10/19 16:15:37 Ciller Station Caller Circuit Caller. cos Caller Routing Class Caller Switch ID 001 caller ANT Record Audit conference Audit Access Code Code Validation 6108 02-13-11 11 1 7254 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code ose-CTat/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 16:15 Start Date 8/10/19 I Answer Date Start Time 16:15:32 I Answer Time 8/10/19 I End Date 8/10/19 16:15:37 I End Time 16:15:55 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6108 I selected station 02-13-11 I Selected Circuit 11 selected COS 1 I Selected Routing Class 001 Selected Route Pattern I Selected Facility 7254 I Call Type LINE TO LINE I Call Status IN CONVERSATION Queue status NULL QUEUE I Queue Time 6314 04-09-03 11 1 page 16 EFTA00051437

6314 IN RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 16:15 Start Date 'Start Time 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 I 16:15:05 Answer Time 16:15:15 I End Time 16:15:34 caller station Caller circuit Caller COS caller Routing class caller Switch ID 001 caller ANI Record Audit conference Audit Access code code Validation 6450 04-09-05 11 1 7253 Selected station selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE call Type call Status Queue Status Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Use cTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 16:15 Start Date start rime 8/10/19 I Answer Date 8/10/19 End Date I 16:15:32 I Answer Time 16:15:37 End Time 8/10/19 16:15:37 caller. station Caller Circuit caller COS caller Routing class caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6108 02-13-11 11 1 7254 Selected station Selected circuit selected COS selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04- 09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/2 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 16:15 start Date Start Time 8/10/19 1 Answer Date 8/10/19 I End Date 8/10/19 16:15:32 I Answer Time 16:15:37 I End Time 16:15:55 caller Station caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code code Validation 6108 Selected station 02-13-11 selected Circuit 11 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 7254 call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 16 EFTA00051438

6314 IN I Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 16:17 start Date 8/10/19 I Answer Date start Time 16:17:18 Answer Time 8/10/19 I End Date 16:17:22 I End Time 8/10/19 16:17:22 caller station caller circuit Caller COS Caller Routing class 1 caller Switch ID 001 caller ANI Record Audit Conference Audit Access code Code Validation 6494 03-03-16 11 7269 Selected Station selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CIRL/Zto CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 16:17 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 16:17:18 Answer Time 16:17:22 End Time 16:17:31 caller Station Caller circuit caller COS caller Routing Class Caller Switch io caller AN/ Record Audit conference Audit Access code code validation 6494 Selected Station 03-03-16 selected Circuit 11 Selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 7269 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 16:52 start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date I 16:52:46 Answer Time 16:52:50 I End Time 8/10/19 16:52:50 caller station caller Circuit Caller cOS Caller Routing class Caller Switch ID 6450 selected Station 04-09-05 selected circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern Page 17 6314 04-09-03 11. 1 EFTA00051439

6314 IN caller ANI I I selected Facility Record Audit 7490 I Call Type LINE TO LINE Conference Audit I call status ANSWER Access Code 1 Queue Status NULL QUEUE code Validation 1 Queue Time Dialed Number 6313 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S tO PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 16:53 Start Date start Time 8/10/19 Answer Date I 16:52:46 Answer Time 8/10/19 I End Date 8/10/19 16:52:50 End Time 16:53:14 caller station Caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6450 Selected station 6314 04-09-05 Selected circuit 11 selected cos 11 1 selected Routing Class 1 001 selected Route Pattern selected Facility 7490 call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S tO PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 I Answer Date 16:59:00 I Answer Time 8/10/19 I End Date 16:59:13 1 End Time 8/10/19 16:59:13 caller station Caller Circuit caller Cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6365 03-09-07 4 4 001 7533 Selected station selected Circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 50 Start Date 8/10/19 start Time 16:59:00 TIME STAMP: 10-AUG-2019 16:59 1 Answer Date 8/10/19 End Date 8/10/19 I Answer Time 16:59:13 I End Time 16:59:13 Page 18 EFTA00051440

6314 IN caller, station caller circuit caller cos caller Routing Class Caller Switch ID caller AN/ Record Audit Conference Audit Access Code code Validation 6365 03-09-07 4 4 001 7533 I Selected station selected circuit 3209-03 selected cos 11 Selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code use CTRL/2 to CANCEL, CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 10-AUG-2019 16:59 start Date Start Time 8/10/19 I Answer oate 16:59:13 I Answer Time 8/10/19 I End Date 16:59:32 I End Time 8/10/19 16:59:32 Caller station caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6365 Selected station 03-09-07 selected Circuit 4 selected cos 4 Selected Routing class 001 Selected Route Pattern Selected Facility 7535 call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 I Answer Date 16:59:13 Answer Time 8/10/19 I End Date 8/10/19 16:59:32 I End Time 16:59:40 caller Station caller circuit Caller cos caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access code code Validation 6365 03-09-07 4 4 001 7535 selected Station selected circuit selected COS selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 19 EFTA00051441

6314 IN RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 18:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 18:25:40 I Answer Time 18:25:46 I End Time 8/10/19 18:25:46 caller Station caller circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6439 selected station 04-08-13 selected Circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 7819 call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 18:27 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 18:25:40 I Answer Time 18:25:46 End Time 18:27:27 caller station caller circuit caller cos caller Routing class caller switch ID 001 Caller ANI ' Record Audit Conference Audit Access Code Code validation. 6439 04-08-13 11 1 7819 selected Station selected circuit selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code use CIRL/Z to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUM8ER: 55 TIME STAMP: 10-AUG-2019 19:12 start Date 8/10/19 Answer Date I End Date 8/10/19 Start Time 19:12:34 I Answer Time I End Time 19:12:55 Caller Station caller circuit caller cos caller Routing Class caller Switch ID caller ANT Record Audit conference Audit Access Code code validation 6365 Selected Station 03-09-07 Selected Circuit 4 Selected cos 4 selected Routing class 001 Selected Route Pattern Selected Facility 7931 Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Page 20 6314 04-09-03 11 1 EFTA00051442

6314 IN Dialed Number 6314 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 19:13 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 19:12:55 Answer Time 19:13:03 I End Time 19:13:03 Caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 I Selected station 03-09-07 I Selected Circuit 4 Selected cos 4 selected Routing Class 001 selected Route Pattern selected Facility 7935 I Call Type LINE TO LINE [ Call status ANSWER Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code . Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 [ Answer Date 19:12:55 I Answer Time 8/10/19 I End Date 8/10/19 19:13:03 End Time 19:13:03 Caller station Caller circuit Caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6365 Selected station 6314 03-09-07 Selected Circuit 4 selected COS 04-09-03 11 4 Selected Routing class 1 001 selected Route Pattern 7935 Selected Facility call Type LINE TO LINE call Status CONVERSATION BEFORE Nom Queue status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 19:13 Start Date start Time 8/10/19 I Answer Date 19:13:03 I Answer Time caller Station Caller Circuit I Caller COS Caller Routing class 8/10/19 [ End Date 19:13:11 I End Time 8/10/19 19:13:11 6365 I Selected Station 6314 03-09-07 selected Circuit 04-09-03 4 I Selected cos 11 4 I selected Routing Class 1 Page 21 EFTA00051443

caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6314 IN 001 I Selected Route 7936 I Calll T Seected e Facili I call Status Queue Status Queue Time Pattern ty LINE TO LINE ANSWER NULL QUEUE Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE • RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 19:13:03 I Answer Time 8/10/19 I End Date 8/10/19 19:13:11 End Time 19:13:11 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6365 selected station 6314 03-09-07 Selected Circuit 04-09-03 4 Selected COS 11 4 Selected Routing Class 1 001 selected Route Pattern 7936 Selected Facility Call Type LINE TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 10-Au6-2019 20:32 Start Date start Time 8/10/19 I Answer Date 20:32:31 I Answer Time 8/10/19 I End Date 20:32:47 End Time 8/10/19 20:32:47 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller AN: Record Audit conference Audit Access Code Code validation 6296 03-09-04 4 4 001 8177 Selected Station selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 10-AUG-2019 20:32 I I Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 I Page 22 EFTA00051444

start Time 20:32:31 I Answer 6314 IN Time 20:32:47 I End Time 20:32:54 caller station caller Circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code Code validation 6296 03-09-04 4 4 001 8177 selected Station Selected circuit Selected cos selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 10-AUG-2019 20:38 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 20:38:30 I Answer Time 20:38:35 End Time 8/10/19 20:38:35 Caller station caller circuit caller cos Caller Routing class caller switch ID caller ANT Record Audit Conference Audit Access code code validation 6439 Selected station 04-08-13 selected Circuit 11 selected Cos 1 selected Routing class 001 selected Route Pattern selected Facility 8197 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 10-AUG-2019 20:38 start Date Start Time 8/10/19 I Answer Date 8/10/19 End Date 8/10/19 I 20:38:30 I Answer Time 20:38:35 End Time 20:38:43 caller Station Caller circuit caller cos caller Routing class caller Switch ID caller AN/ Record Audit conference Audit Access code code validation 6439 Selected station 04-08-13 selected circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 8197 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Page 23 EFTA00051445

6314 IN use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 21:25:23 I Answer Time 8/10/19 I End oate 21:25:27 End Time 8/10/19 21:25:27 Caller station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6317 04-01-13 1 1 001 8278 selected station selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 10-AUG-2019 21:25 start Date Start Time 8/10/19 I Answer Date 21:25:23 I Answer Time 8/10/19 I End Date 8/10/19 21:25:27 End Time 21:25:50 Caller Station caller Circuit Caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code Validation 6317 selected station 04-01-13 Selected circuit 1 selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 8278 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 10-AUG -2019 21:36 Start Date start Time 8/10/19 I Answer Date ' 8/10/19 I End Date 21:36:20 I Answer Time 21:36:45 I End Time 8/10/19 21:36:45 caller station caller Circuit Caller cos . Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code 6225 03-08-11 14 4 001 8305 Selected station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Page 24 6314 04-09-03 11 1 EFTA00051446

code validation 6314 IN I Queue Time Dialed Number 6313 Account code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 10-AUG-2019 21:37 Start Date 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 Start Time 21:36:20 Answer Time 21:36:45 I End Time 21:37:20 Caller Station caller circuit caller Cos Caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6225 03-08-11 14 4 001 8305 selected station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 10-AUG-2019 21:40 Start Date start Time 8/10/19 I Answer Date 21:39:52 I Answer Time 8/10/19 I End Date 8/10/19 21:40:18 End Time 21:40:18 caller Station caller circuit caller cos caller Routing class caller Switch ID Caller ANI Record Audit conference 'Audit Access code code validation 6367 I selected station 03-09-09 I selected circuit 4 I Selected COS 4 I selected Routing class 001 selected Route Pattern selected Facility 8322 Call Type LINE TO LINE I Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code use CTRL/z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 10-AUG-2019 21:40 start Date Start Time 8/10/19 I Answer Date 21:39:52 I Answer Time 8/10/19 I End Date 8/10/19 21:40:18 End Time 21:40:35 I Caller Station Caller Circuit I Caller COS 6367 I selected Station 03-09-09 I selected circuit 4 I selected COS Page 25 6314 04-09-03 11 EFTA00051447

Caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 4 001 8322 6314 IN Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 10-AUG-2019 22:28 Start Date start Time 8/10/19 AnsWer Date I 22:28:44 Answer Time 8/10/19 I End Date 8/10/19 22:28:53 I End Time 22:28:53 caller station caller circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6449 I Selected station 04-08-05 selected Circuit 11 selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 8418 call Type LINE TO LINE I call Status ANSWER I Queue status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 8/10/19 I Answer Date 22:28:44 I Answer Time start Date start Time TIME STAMP: 10-AUG-2019 22:29 8/10/19 I End Date 8/10/19 22:28:53 End Time 22:29:03 caller Station Caller Circuit caller cos caller Routing class caller switch ID 001 Caller ANT Record Audit conference Audit Access code Code validation 6449 04-08-05 11 1 8418 selected station 6314 Selected circuit 04-09-03 selected cos 11 Selected Routing Class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 10-AUG-2019 22:58 Page 26 EFTA00051448

6314 IN start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 22:58:24 I Answer Time 22:58:33 End Time 22:58:33 Caller station caller circuit caller cOS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6225 03-08-11 14 4 001 8499 selected station 6314 Selected circuit 04-09-03 selected COS 11 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 10-AUG-2019 22:58 Start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 22:58:24 I Answer Time 22:58:33 I End Time 22:58:49 Caller Station caller circuit caller Cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6225 03-08-11 14 4 001 8499 selected station selected circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 11-AUG-2019 0 :1 start Date start Time 8/11/19 f I Answer Date 0:01:32 Answer Time 8/11/19 I End oate 0:01:40 End Time 8/11/19 0:01:40 caller station caller circuit caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code Code Validation 6126 selected station 02-02-10 selected circuit 1 selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 8574 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 27 EFTA00051449

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 11-AUG-2019 0 :1 start Date Start Time 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 I 0:01:32 Answer Time 0:01:40 I End Time 0:01:53 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6126 02-02-10 1 1 001 8574 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 0 :27 Start Date Start Time 8/11/19 I Answer Date 0:27:00 I Answer Time 8/11/19 I End Date 0:27:04 I End Time 8/11/19 0:27:04 Caller Station Caller circuit Caller COs Caller Routing Class Caller switch ID • Caller ANI Record Audit Conference Audit Access Code Code Validation 6366 03-09-08 4 4 001 8652 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 11-AUG-2019 0 :27 Start Date Start Time 8/11/19 I Answer Date 0:27:00 Answer Time 8/11/19 I End Date 8/11/19 0:27:04 I End Time 0:27:11 Caller station Caller circuit Caller COS caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit 6366 03-09-08 4 '4 001 8652 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Page 28 6314 04-09-03 11 1 EFTA00051450

Access code I 6314 IN Queue status NULL QUEUE code validation 1 Queue Time Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I I RECORD NUMBER: 78 TIME STAMP: 11-AUG-2019 0 :28 Start Date Start Time 8/11/19 Answer Date I 0:28:32 Answer Time 8/11/19 End Date 8/11/19 I I End Time 0:28:56 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6367 selected Station 03-09-09 Selected Circuit 4 selected cos 4 Selected Routing class 001 selected Route Pattern I Selected Facility 8665 1 call Type LINE TO LINE I Call. Status ANSWER I Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/z to CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 11-AUG-2019 0 :29 Start Date start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:28:32 I Answer Time 0:28:56 I End Time 0:29:08 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8665 Selected station selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 80 TIME STAMP: 11-AUG-2019 0 :40 Start Date Start Time 8/11/19 Answer Date I 0:40:03 Answer Time Caller station 1 caller Circuit 8/11/19 I End Date 8/11/19 0:40:11 I End Time 0:40:11 I 6367 1 Selected station 6314 03-09-09 I Selected circuit Page 29 04-09-03 EFTA00051451

I caller COS I Caller Routing Class I caller Switch ID I caller ANI Record Audit Conference Audit Access code code validation 4 001 • 8855 6314 IN I selected cos 11 selected Routing class 1 selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time I Dialed Number 6468 Account code I Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 11-AUG-2019 0 :40 Start Date start Time 8/11/19 Answer Date 0:40:03 Answer Time 8/11/19 I End Date 8/11/19 0:40:11 End Time 0:40:19 caller station Caller Circuit Caller COS 'Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6367 03-09-09 4 4 001 8855 Selected Station selected circuit selected Cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization Code use cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 11-AUG-2019 5 :52 start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 5:51:39 I Answer Time 5:52:03 I End Time 8/11/19 5:52:03 caller Station caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6366 selected station 03-09-08 selected Circuit 4 selected cos 4 selected Routing class 001 selected Route Pattern selected Facility 9110 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 • 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 83 TIME STAMP: 11-AUG-2019 5 :52 Page 30 • EFTA00051452

6314 IN start Date Start Time 8/11/19 I Answer Date 5:51:39 Answer Time 8/11/19 I End Date 8/11/19 5:52:03 End Time 5:52:22 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6366 03-09-08 4 4 001 9110 Selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/2 to CANCEL; cm/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 11-AUG-2019 5 :59 start. Date Start Time 8/11/19 I Answer Date End Date 5:58:50 I Answer Time I End Time 8/11/19 5:59:11 caller Trunk Group Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 5 01-12-02 107 1 0357 9123 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9292340357 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 6:46:32 ( Answer Time 8/11/19 I End Date 6:46:44 I End Time 8/11/19 6:46:44 Caller Station caller circuit Caller cos Caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6450 selected station 04-09-05 selected Circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 9246 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Page 31 EFTA00051453

6314 IN I Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: Start Date Start Time 86 TIME STAMP: 11-AUG-2019 6 :46 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 6:46:32 1 Answer Time 6:46:44 End Time 6:46:53 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID caller ANT Record Audit conference Audit Access Code Code Validation 6450 selected Station 04-09-05 Selected Circuit 11 selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 9246 call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 87 8/11/19 Answer Date I 7:36:10 Answer Time TIME STAMP: 11-AUG-2019 7 :36 Start Date Start Time 8/11/19 I End Date 7:36:14 1 End Time 8/11/19 7:36:14 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6330 I Selected Station 04-09-01 Selected Circuit 99 Selected COS 1 Selected Routing class 001 selected Route Pattern Selected Facility 9388 Call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 11-AUG-2019 7 :36 start Date Start Time 8/11/19 I Answer Date 7:36:10 Answer Time 8/11/19 I End Date 7:36:14 End Time 8/11/19 7:36:25 Caller Station Caller Circuit Caller CoS Caller Routing Class caller switch ID Caller ANI Record Audit 6330 selected station 04-09-01 selected Circuit 99 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 9388 call Type LINE TO LINE Page 32 6314 04-09-03 11 1 EFTA00051454

Conference Audit Access code code Validation 6314 IN I call Status Queue Status Queue Time IN CONVERSATION NULL QUEUE Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 11-AUG-2019 8 :13 start Date start Time 8/11/19 I Answer Date 8:12:57 Answer Time 8/11/19 I End Date 8:13:02 End Time 8/11/19 8:13:02 Caller Station Caller Circuit Caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6265 03-11-12 11 1 001 9476 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 11-AUG-2019 8 :13 Start oate start Time 8/11/19 Answer Date 8:12:57 I Answer Time 8/11/19 I End Date 8:13:02 I End Time 8/11/19 8:13:42 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6265 selected Station I 03-11-12 Selected Circuit 11 I Selected C05 1 selected Routing Class 001 Selected Route Pattern I Selected Facili 9476 I call Type Call Status Queue Status I Queue Time 6314 04-09-03 11 1 ty LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account Code Authorization Code use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 11-AUG-2019 8 :20 Start Date 8/11/19 1 Answer Date Start Time 8:20:27 I Answer Time 8/11/19 I End Date 8:20:29 End Time 8/11/19 8:20:29 Caller Trunk Group 14 I Selected Station Page 33 6314 EFTA00051455

Caller Circuit caller cos caller Routing Class Caller Switch /D caller ANI I Record Audit Conference Audit I Access Code Code validation I Dialed Number 6313 I Account Code I Authorization code 9732079604 6314 IN 04-16-02 Selected circuit 255 selected cos 1 selected Routing class selected Route Pattern 9604 selected Facility 9523 call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 11-AUG-2019 8 :20 Start Date Start Time 8/11/19 1 Answer Date 8/11/19 End Date 8/11/19 I 8:20:27 I Answer Time 8:20:29 End Time 8:20:30 caller Trunk Group Caller circuit caller COs Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 14 selected station 04-16-02 Selected Circuit 255 Selected cos 1 selected Routing class selected Route Pattern 9604 selected Facility 9519 call Type TRUNK TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code 9732079604 Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 11-AUG-2019 8 :20 start Date Start Time 8/11/19 I Answer Date 8:20:30 I Answer Time 8/11/19 I End Date 8/11/19 8:20:30 End Time 8:20:30 Caller Trunk GroUp caller circuit caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code code validation 5 selected station 01-12-01 selected Circuit 107 Selected cos 1 selected Routing class selected Route Pattern selected Facility 9519 Call Type TRUNK TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 34 EFTA00051456

RECORD NUMBER: 94 6314 IN TIME STAMP: 11-AUG-2019 8 :20 start Date start'Time 8/11/19 I Answer Date 8:20:30 Answer Time 8/11/19 l End Date 8/11/19 8:20:30 I End Time 8:20:32 Caller Trunk Group Caller Circuit Caller COS caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 9519 selected station 6314 Selected Circuit 04-09-03 Selected cos 11 Selected Routing class 1 selected Route Pattern selected Facility call Type TRUNK TO LINE Call status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 11-AUG-2019 8 :26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8:26:53 I Answer Time 8:26:59 1 End Time 8/11/19 8:26:59 Caller Station Caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6261 03-09-03 4 4 001 9556 selected Station selected circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: L1-AUG-2019 8 :27 start Date start Time 8/11/19 I Answer Date 8:26:53 Answer Time 8/11/19 I End Date 8/11/19 8:26:59 I End Time 8:27:21 Caller station caller circuit caller COs caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6261 I Selected station 6314 03-09-03 Selected Circuit 04-09-03 4 I selected COs 11 4 selected Routing class 1 001 1 Selected Route Pattern selected Facility 9556 I call Type LINE TO LINE call status CONVERSATION BEFORE HOLD I Queue status NULL QUEUE I Queue Time Dialed Number 6314 Page 35 EFTA00051457

6314 IN 1 Account Code I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 11-AUG-2019 8 :32 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:32:48 I Answer Time 8:32:54 I End Time 8:32:54 caller Station Caller Circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6363 03-09-06 4 4 001 selected Station selected circuit selected Cos Selected Routing class selected Route Pattern selected Facility 9579 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 11-AUG-2019 8 :34 start Date 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 Start Time 8:32:48 I Answer Time 8:32:54 I End Time 8:34:18 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6363 03-09-06 4 4 001 9579 Selected Station selected circuit selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8:38:22 Answer Time 8/11/19 I End Date 8:38:25 End Time 8/11/19 8:38:25 Caller Trunk Group 5 1 Selected station 6314 caller circuit 01-12-01 I selected Circuit 04-09-03 Caller cos 107 Selected cos 11 Caller Routing Class caller.switch ID 1 I selected Routing Class I Selected Route Pattern 1 Caller ANI 4483 I selected Facility Page 36 EFTA00051458

6314 IN Record Audit 9612 I Call Type TRUNK TO LINE conference Audit Access code Code validation Dialed Number 6313 I call Status I Queue status I Queue Time ANSWER NUtt QUEUE Account code Authorization code 6092764483 I I Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 11-AUG-2019 8 :38 start Date start Time 8/11/19 I Answer Date 8:38:22 Answer Time 8/11/19 I End Date 8/11/19 8:38:25 End Time 8:38:27 Caller Trunk Group Caller circuit caller COS Caller Routing Class caller switch ID Caller ANI Record'Audit Conference Audit Access Code code validation S 01-12-01 107 1 4483 9612 Selected station Selected Circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code 6092764483 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 11-AUG-2019 8 :44 Start Date start Time 8/11/19 I Answer Date 8:44:26 I Answer Time 8/11/19 I End Date 8:44:49 End Time 8/11/19 8:44:49 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6261 03-09-03 4 4 001 9658 selected station selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 102 TIME STAMP: 11-AUG-2019 8 :44 Start Date Start Time 8/11/19 I Answer Date 8:44:26 Answer Time 8/11/19 I End Date 8:44:49 I End Time Page 37 8/11/19 I 8:44:58 EFTA00051459

Caller station caller circuit caller cos caller Routing Class caller switch ID caller ANT Record Audit conference Audit Access code code validation 6261 03-09-03 4 4 001 9658 6314 IN selected station 6314 selected Circuit 04-09-03 selected cos 11 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 11-AUG-2019 8 :47 start Date Start Time 8/11/19 I Answer Date 8:47:00 I Answer Time 8/11/19 I End Date 8:47:07 ( End Time 8/11/19 8:47:07 Caller Trunk Group Caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 5 01-12-01 107 1 6678 9676 selected Station selected circuit selected Cos Selected Routing Class selected Route Pattern selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 11-AUG-2019 8 :47 Start Date Start Time 8/11/19 I Answer Date 8:47:00 I Answer Time 8/11/19 I End Date 8/11/19 8:47:07 I End Time 8:47:50 Caller Trunk Group Caller circuit Caller coS caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 5 01-12-01 107 1 6678 9676 selected Station selected circuit Selected COs Selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 Dialed Number 6313 Account code Authorization code 6465296678 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00051460

6314 IN RECORD NUMBER: 105 TIME STAMP: 11-AUG-2019 10:26 Start oate start Time 8/11/19 I Answer Date 10:26:21 I Answer Time 8/11/19 I End Date 10:26:24 I End Time 8/11/19 10:26:24 Caller station caller circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6270 02-06-12 14 4 001 9909 selected station selected circuit Selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 11-AUG-2019 10:26 Start Date start Time 8/11/19 Answer Date I 10:26:21 Answer Time 8/11/19 I End Date 8/11/19 10:26:24 End Time 10:26:27 caller station caller circuit caller COS caller Routing class caller switch ID Caller An Re6rd Audit conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 9909 selected station selected Circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN coNVERSATIoN Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 I Answer Date 10:49:03 I Answer Time 8/11/19 I End Date 10:49:07 End Time 8/11/19 10:49:07 Caller Trunk Group caller circuit caller cos caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access code code validation 14 Selected station 04-16-02 selected circuit 255 selected cos 1 selected Routing class Selected Route Pattern 4008 selected Facility 35 call Type TRUNK TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 39 EFTA00051461

6314 IN I Dialed Number 6313 Account Code 1 Authorization Code 9734204008 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 10:49 start oate Start Time 8/11/19 I Answer Date 10:49:03 Answer Time 8/11/19 I End Date 8/11/19 10:49:07 End Time 10:49:08 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code code validation 14 04-16-02 255 1 4008 33 selected station 6314 Selected circuit 04-09-03 selected cos 11 selected Routing class 1 selected Route Pattern selected Facility call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account code Authorization Code 9734204008 Use CTRL/2 to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 10:49 Start Date 8/11/19 I Answer Date start Time 10:49:08 I Answer Time 8/11/19 I End Date 8/11/19 10:49:08 End Time 10:49:08 caller Trunk Group Caller Circuit caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation S Selected Station 01-12-02 selected circuit 107 Selected cos 1 selected Routing Class Selected Route Pattern selected Facility 33 call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 10:49 start Date start Time 8/11/19 I Answer Date 8/11/19 I End oate 10:49:08 I Answer Time 10:49:08 I End Time 8/11/19 10:49:09 caller caller Caller Caller caller Trunk Group circuit COS Routing Class switch ID 5 Selected Station 01-12-02 Selected Circuit 107 selected cos 1 selected Routing class selected Route Pattern Page 40 6314 04-09-03 11 1 EFTA00051462