Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT 04-08-03 Selected Circuit 11 Selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 3101 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 I Answer Date 22:11:50 I Answer Time End Date End Time 8/ 9/19 22:11:52 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 Selected Trunk Group 04-08-03 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 3106 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 22:12 Start Date Start Time 8/ 9/19 I Answer Date 22:12:01 I Answer Time I End Date End Time 8/ 9/19 22:12:03 Caller Station Caller circuit caller coS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 Selected Routing Class 001 Selected Route pattern Selected Facility 3107 Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE Page 34 EFTA00051263

RECORD NUMBER: 6313 OUT 94 TIME STAMP: 9 -AUG-2019 22:14 Start Date Start Time 8/ 9/19 I Answer Date 22:14:11 I Answer Time I End Date End Time 8/ 9/19 22:14:12 Caller Station Caller Circuit Caller COs Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3108 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:29 Start Date I Start Time 8/ 9/19 Answer Date I 22:29:05 Answer Time 8/ 9/19 I End Date 22:29:13 End Time 8/ 9/19 22:29:13 caller station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Station 04-08-03 Selected circuit 11 Selected cos 1 1 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 3123 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:30 Start Date Start Time 8/ 9/19 1 Answer Date 8/ 9/19 I End Date 8/ 9/19 22:29:05 I Answer Time 22:29:13 I End Time 22:30:01 caller station caller Circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 selected station 6317 04-08-03 selected Circuit 04-01-13 11 selected Cos 1 1 selected Routing Class 1 001 selected Route Pattern Selected Facility 3123 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Page 35 EFTA00051264

6313 otrr Account code I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 9 -AUG-2019 22:30 Start Date start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 22:30:01 Answer Time 22:29:13 I End Time 22:30:02 Caller Station Caller circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3123 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/7 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 9 -AUG-2019 23:5 Start oate Start Time 8/ 9/19 Answer Date I 23:05:36 Answer Time I End Date I End Time 8/ 9/19 23:05:39 Caller station caller circuit caller cos Caller Routing Class Caller switch ID caller ANT Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3163 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use .cTRL/7 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 9 -AUG-2019 23:30 Start Date start Time 8/ 9/19 I Answer Date 23:30:06 I Answer Time End Date End Time 8/9/19 23:30:08 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected cos 1 I Selected Routing class 001 I Selected Route Pattern I Selected Facility Page 36 EFTA00051265

6313 OUT [ Record Audit 3182 I call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number Account code Authorization Code Use CTRL/Z.to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 9 -AUG-2019 23:34 Start Date 8/ 9/19 start Time 23:34:39 Answer Date Answer Time I End Date End Time 8/ 9/19 23:34:40 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 Selected Trunk Group 04-08-03 Selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3186 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 9 -AUG-2019 23:46 Start Date Start Time , 8/ 9/19 I Answer Date 23:46:30 I Answer Time 8/ 9/19 I End Date 23:46:39 End Time 8/ 9/19 23:46:39 Caller station caller circuit caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3190 Selected Station 6270 Selected Circuit 02-06-12 Selected cos 14 selected Routing Class 4 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 102 TIME STAMP: 9 -AUG-2019 23:47 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date I 23:46:30 Answer Time 23:46:39 I End Time 8/ 9/19 23:47:20 Page 37 EFTA00051266

Caller Station 6313 caller circuit 04-08-03 Caller cos 11 Caller Routing class 1 Caller Switch ID 001 caller ANI Record Audit conference Audit Access Code Code validation 3190 6313 OUT selected Station 6270 selected circuit 02-06-12 Selected cos 14 selected Routing class 4 Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6270 Account Code Authorization code Use cTRL/z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 9 -AUG-2019 23:47 start Date .Start Time 8/ 9/19 I Answer Date 23:47:20 Answer Time 8/ 9/19 I End Date 23:46:39 l End Time 8/ 9/19 23:47:21 Caller Station Caller Circuit Caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected circuit 11 selected Cos 1 selected Routing class 001 selected Route Pattern selected Facility 3190 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 9 -AUG-2019 23:55 start Date start Time 8/ 9/19 I Answer Date 23:55:51 Answer Time I End Date End Time 8/ 9/19 23:55:51 caller station Caller circuit Caller COs. Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 3200 47 selected Trunk Group Selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRils to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00051267

6313 OUT RECORD NUMBER: 105 TIME STAMP: 10-AUG-2019 0 :1 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:01:00 I Answer Time 0:01:17 I End Time 0:01:17 Caller Station Caller circuit Caller Cos Caller Routing Class Caller Switch ID 001 caller ANT Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 3207 Selected Trunk Group 14 Selected Circuit 04-16-01 selected cos 255 Selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I. RECORD NUMBER: 106 TIME STAMP: 10-AUG-2019 0 :1 Start Date Start Time 8/10/19 I Answer Date 0:01:00 I Answer Time 8/10/19 I End Date 8/10/19 0:01:17 End Time 0:01:23 Caller Station Caller circuit caller COS Caller Routing class caller Switch ID Caller AN1 Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3207 Selected Trunk Group 14 Selected circuit 04-16-01 Selected COS 255 selected Routing class 1 Selected Route Pattern 18 selected Facility 42 Call Type LINE To TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 Answer Date I 0:03:06 Answer Time 8/10/19 I End Date 0:03:24 End Time 8/10/19 0:03:24 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3210 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern 18 Selected Facility 42 Call Type LINE To TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time 14 04-16-01 255 1 Page 39 EFTA00051268

6313 OUT I Dialed Number 6481 1 Account Code I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 0:03:06 Answer lime 8/10/19 I End Date 8/10/19 0:03:24 End Time 0:03:31 Caller Station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code . Code Validation 6313 selected Trunk Group 14 04-08-03 selected Circuit 04-16-01 11 selected coS 255 1 selected Routing Class 1 001 selected Route Pattern 18 Selected Facility 42 3210 Call Type LINE TO TRUNK Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 0:03:32 I Answer Time 8/10/19 I End Date 8/10/19 0:03:49 I End Time 0:03:49 Caller Station Caller Circuit Caller COS caller Routing class Caller switch ID 001 Caller ANI Record Audit conference Audit Access code Code validation 6313 04-08-03 11 1 3212 selected Trunk Group 14 Selected Circuit 04-16-01 selected COS 255 selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 10-AUG-2010 0 :3 start Date Start Time 8/10/19 I Answer Date 0:03:32 Answer Time 8/10/19 I End Date 0:03:49 End Time 8/10/19 I 0:03:52 Caller station Caller Circuit 6313 04-08-03 I selected Trunk Group I Selected circuit 14 04-16-01 Caller COS 11 I Selected COS 255 Caller Routing Class 1 I Selected Routing Class 1 Caller Switch ID 001 selected Route Pattern 18 Page 40 EFTA00051269

I RECORD NUMBER: 113 TIME STAMP: 10-AUG-2019 0 :11 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT selected Facility 42 3212 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 111 TIME STAMP: 10-AUG-2019 0 :7 Start Date Start Time 8/10/19 I Answer Date 0:07:30 Answer Time I End Date I End Time 8/10/19 0:07:32 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3223 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected ROute Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 112 TIME STAMP: 10-AUG-2019 0 :10 Start Date Start Time 8/10/19 I Answer Date 0:10:34 I Answer Time 8/10/19 I End Date 0:10:42 I End Time 8/10/19 0:10:42 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3232 Selected station Selected circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE Start Date 8/10/19 I Answer Date 8/10/19 I End Date 0:10:34 Answer Time 0:10:42 1 End Time 8/10/19 1 Start Time 1 0:11:46 I Page 41 EFTA00051270

6313 00T caller Station Caller Circuit Caller COS Caller Routing class Caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 3232 selected station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TN CONVERSATION Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 10-AUG-2019 0 :15 start Date Start Time 8/10/19 Answer Date I 0:15:10 Answer Time 8/10/19 I End Date 8/10/19 0:15:20 I End Time 0:15:20 Caller Station Caller circuit caller COS Caller ROuting Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3248 Selected station Selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6261 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 10-AUG-2019 0 :15 Start Date Start Time 8/10/19 I Answer Date 0:15:10 Answer Time 8/10/19 I End Date 8/10/19 0:15:20 End Time 0:15:33 caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 3248 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6261 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 42 EFTA00051271

6313 OUT RECORD NUMBER:. 116 TIME STAMP: 10-AUG-2019 0 :15 Start Date 8/10/19 I Answer Date End Date 8/10/19 Start Time 0:15:34 I Answer Time End Time 0:15:37 Caller station caller Circuit caller COS caller Routing Class Caller switch ID 001 caller ANI Record Audit Conference Audit Access code code Validation 6313 04-08-03 11 1 3250 I selected station Selected circuit selected COS selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6459 02-03-08 11 1 Dialed Number 6459 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 10-AUG-2019 0 :16 start Date start Time 8/10/19 I Answer Date 0:16:36 I Answer Time 8/10/19 I End Date 0:16:39 End Time 8/10/19 0:16:39 caller Station caller circuit caller coS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3251 Selected Station selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call call status ANSWER e LINE TO LINE Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 10-AUG-2019 0 :16 start Date Start Time 8/10/19 I Answer Date 0:16:36 Answer Time 8/10/19 I 0:16:39 End Date 8/10/19 End Time 0:16:57 caller station Caller circuit caller cos caller Routing Class caller switch ID 001 caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 3253. Selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 43 6296 03-09-04 4 4 EFTA00051272

6313 OUT I Dialed Number 6296 Account Code Authorization Code Use.CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 10-AUG-2019 0 :17 Start Date start Time 8/10/19 I Answer Date 0:16:58 I Answer Time 8/10/19 I End Date 0:17:05 End Time 8/10/19 0:17:0S caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3253 selected Station selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 10-AUG-2019 0 :17 Start Date Start Time 8/10/19 I Answer Date 0:16:58 Answer Time 8/10/19 I End Date 8/10/19 0:17:05 I End Time 0:17:22 Caller Station Caller Circuit caller COS caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6313 Selected station 04-08-03 selected Circuit 11 Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 3253 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 10-AUG-2019 0 :18 start Date I Start Time 8/10/19 I Answer Date 0:18:54 I Answer Time I End Date 8/10/19 End Time 0:18:57 Caller Station Caller Circuit Caller cos I Caller Routing Class 6313 I Selected Station 04-08-03 Selected Circuit 11 selected cos 1 selected Routing class Page 44 6363 03-09-06 4 4 EFTA00051273

Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 001 3257 6313 OUT Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6363 Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 10-AUG-2019 0 :19 Start Date Start Time 8/10/19 I Answer Date 0:19:31 I Answer Time 8/10/19 I End Date 0:19:39 I End Time 8/10/19 0:19:39 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Station 04-08-03 Selected circuit 11 Selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 3258 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 AccOunt Code Authoritation code Use CTRL/Z to CANCEL: CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 10-AUG-2019 0 :19 Start Date Start Time 8/10/19 I Answer Date 0:19:31 I Answer Time 8/10/19 I End Date 8/10/19 0:19:39 1 End Time 0:19:52 Caller Station Caller circuit. Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 3258 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization code Use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE i RECORD NUMBER: 124 TIME STAMP: 10-AUG-2019 0 :19 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Page 45 EFTA00051274

Start Time 6313 OUT 0:19:52 I Answer Time 0:19:39 I End Time 0:19:53 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 Selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3258 I Call Type ONE LINE Call status DIALING I Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 10-AUG-2019 0 :19 Start Date start TiMe 8/10/19 I Answer Date 0:19:54 Answer Time 8/10/19 f End Date 8/10/19 0:19:57 I End Time 0:19:57 Caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Station 04-08-03 Selected Circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3260 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to, CONTINUE RECORD NUMBER: 126 TIME STAMP: 10-AUG-2019 0 :20 Start oate Start Time 8/10/19 I Answer Date 0:19:54 I Answer Time 8/10/19 I End Date 8/10/19 0:19:57 End Time 0:20:20 Caller station Caller Circuit Caller cos Caller Routing Class 1 Caller Switch ID 001 caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 3260 Call Type Call Status Queue Status Queue Time Selected Station Selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Page 46 EFTA00051275

6313 OUT Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 10-AUG-2019 0 :20 Start Date Start Time 8/10/19 I Answer Date 0:20:21 I Answer Time 8/10/19 I End Date 0:20:29 End Time 8/10/19 0:20:29 Caller station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Station 04-08-03 Selected Circuit 11 1 001 3261 Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 TIME STAMP: 10-AUG-2019 0 :20 Start Date Start Time 8/10/19 Answer Date I 0:20:21 Answer Time 8/10/19 I End Date 8/10/19 0:20:29 End Time 0:20:42 Caller station Caller circuit Caller COS Caller Routing Class Caller switch ID Caller AN/ Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3261 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 10-AUG-2019 0 :20 Start Date 8/10/19 Start Time 0:20:42 Answer Date Answer Time 8/10/19 I End Date 8/10/19 0:20:29 End Time 0:20:43 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code 6313 selected Trunk Group 04-08-03 Selected Circuit 11 selected cos 1 I selected Routing Class 001 I Selected Route Pattern Selected Facility 3261 I Call Type ONE LINE I Call Status DIALING I Queue Status NULL QUEUE Page 47 EFTA00051276

I Code Validation Dialed Number Account code Authorization code 6313 OUT I Queue Time Use.cTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 10-AUG-2019 0 :20 Start Date 8/10/19 I Answer Date Start Time 0:20:46 Answer Time 8/10/19 I End Date 0:20:50 I End Time 8/10/19 0:20:50 Caller Station Caller Circuit caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3262 Dialed Number 6367 Account code Authorization code Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 10-AUG-2019 0 :21 Start Date 8/10/19 I Answer Date Start Time 0:20:46 I Answer Time 8/10/19 I End Date 8/10/19 0:20:50 End Time 0:21:10 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 3262 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization code use cTRL/z to CANCEL, CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 132 TIME STAMP: 10-AUG-2019 0 :21 Start Date Start Time 8/10/19 I Answer Date 0:21:11 Answer Time 8/10/19 I End Date 0:21:15 End Time 8/10/19 I 0:21:15 Caller Station caller circuit Caller COS 6313 I selected Station 04-08-03 Selected Circuit 11 I Selected COS Page 48 6317 04-01-13 1 EFTA00051277

caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 OUT 1 I selected Routing class 1 001 I selected Route Pattern selected Facility 3263 I call Type LINE TO LINE I Call status ANSWER 1 Queue Status NULL QUEUE I Queue Time Dialed Number 6317 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 10-AUG-2019 0 :21 Start Date start Time 8/10/19 I Answer Date 0:21:11 I Answer Time 8/10/19 j End Date 8/10/19 0:21:15 I End Time 0:21:36 Caller station caller circuit Caller cos Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code code Validation 6313 04-08-03 11 1 001 3263 Selected station selected circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type call status Queue Status Queue Time 6317 04-01-13 1 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6317 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: ID-AUG-201B 0 :21 Start Date start Time 8/10/19 I Answer Date 0:21:44 I Answer Time 8/10/19 I End Date 0:21:47 I End Time 8/10/19 0:21:47 Caller Station Caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 3265 selected Station selected circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 135 TIME STAMP: 10-AUG-2019 0 :22 Page 49 EFTA00051278

Start Date 8/10/19 Start rime 0:21:44 6313 OUT Answer Date 8/10/19 Answer Time 0:21:47 End End Date 8/10/19 Time 0:22:00 Caller Station Caller circuit Caller COS caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 I selected Station 04-08-03 I Selected circuit 11 selected cos 1 I Selected Routing Class 001 selected Route Pattern I Selected Facility 3265 I call Type LINE TO LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 10-AUG-2019 0 :22 start Date Start Time 8/10/19 I Answer Date 0:22:01 I Answer Time I End Date 8/10/19 End Time 0:22:03 I caller station caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 Selected Trunk Group 04-08-03 Selected circuit 11 Selected cos 1 Selected Routing class 001 Selected Route Pattern Selected Facility 3266 Call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Dialed Number 636 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 Answer Date I 0:22:04 Answer Time 8/10/19 I End Date 0:22:17 End Time 8/10/19 0:22:17 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 3268 Selected station Selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account code Authorization Code Page 50 EFTA00051279

6313 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 138 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:04 I Answer Time 8/10/19 I End Date 8/10/19 0:22:17 I End Time 0:22:31 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 003. 3268 Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER:. 139 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:32 I Answer Time End Date 8/10/19 End Time 0:22:35 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3269 Selected Trunk Group selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6379 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 140 TIME STAMP: 10-AUG-2019 0 :22 Start Date 8/10/19 Answer Date I Start Time 0:22:36 Answer Time 8/10/19 I End Date 0:22:40 End Time 8/10/19 0:22:40 Caller station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANT Record Audit conference Audit 6313 04-08-03 11 1 001 3271 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Page 51 6378 03-09-12 4 4 EFTA00051280

Access Code Code Validation 6313 OUT I Queue Status NULL QUEUE Queue Time Dialed Number 6378 Account Code Authorization Code use. CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 141 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 Answer Date I 0:22:36 Answer Time 8/10/19 I End Date 8/10/19 0:22:40 End Time 0:22:57 Caller station Caller Circuit Caller COS Caller Routing Class 1 Caller switch ID 001 caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 3271 Selected station selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization COde Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 10-AUG-2019 0 :23 start Date Start Time 8/10/19 I Answer Date 0:23:24 I Answer Time 8/10/19 I End Date 0:23:36 End Time 8/10/19 0:23:36 Caller Station Caller Circuit Caller cos caller Routing Class caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 3272 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 143 TIME STAMP: 10-AUG-2019 0 :24 start Date Start Time 8/10/19 I Answer oate 8/10/19 I End Date 8/10/19 0:23:24 I Answer Time 0:23:36 End Time 0:24:28 caller station Caller Circuit 6313 I Selected Station 04-08-03 Selected Circuit Page 52 6481 02-06-15 EFTA00051281

caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT 11 Selected cos 11 1 selected Routing class 1 001 selected Route Pattern Selected Facility 3272 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account code Authorization Code 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 10-AUG-2019 14:51 start Date 8/10/19 Start Time 14:51:26 Answer Date I End Date 8/10/19 Answer Time I End Time 14:51:28 caller Station caller circuit Caller Cos Caller Routing class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 6869 selected Trunk Group selected Circuit Selected coS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 10-AUG-2019 15:27 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 15:27:00 I Answer Time I End Time 15:21:00 caller Station Caller circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7045 Selected Trunk Group selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code AUthorization code use cTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 146 TIME STAMP: 10-AUG-2019 15:36 Page 53 EFTA00051282

6313 OUT Start Date Start Time 8/10/19 I Answer Date 15:36:00 I Answer Time I End Date 8/10/19 I End Time 15:36:01 caller station Caller Circuit caller COS caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7066 selected Trunk Group selected circuit selected cos selected Routing class selected Route Pattern selected Facility call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 147 TIME STAMP: 10-AUG-2019 15:36 Start Date Start Time 8/10/19 I Answer Date 15:36:10 I Answer Time End Date I End Time 8/10/19 15:36:18 Caller station caller-Circuit Caller COs caller Routing class Caller switch ID caller ANT Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 7067 Selected station selected Circuit selected COS 1 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6126 02-02-10 Dialed Number 6126 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 148 TIME STAMP: 10-AUG-2019 15:38 start Date I Start Time 8/10/19 Answer Date 15:38:55 Answer Time End Date End Time 8/10/19 15:38:59 Caller station caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 7072 selected Trunk Group selected Circuit selected COS selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Page 54 EFTA00051283

6313 OUT I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 149 TIME STAMP: 10-AUG-2019 15:39 Start. Date start Time 8/10/19 I Answer Date 15:39:41 I Answer Time End Date End Time 8/10/19 15:39:42 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7072 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 150 TIME STAMP: 10-AUG-2019 15:45 Start Date 8/10/19 Start Time 15:45:14 I Answer Date Answer Time End Date End Time 8/10/19 15:45:15 Caller Station Caller circuit caller COs Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7092 selected Trunk Group Selected Circuit selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 151 TIME STAMP: 10-AUG-2019 15:46 Start Date 8/10/19 I Answer Date start Time 15:45:59 Answer Time I End Date End Time 8/10/19 15:46:00 Caller Station caller circuit Caller COs Caller Routing Class Caller switch ID Caller ANI Record Audit 6313 Selected Trunk Group 04-08-03 selected Circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 7093 Call Type ONE LINE Page 55 EFTA00051284

conference Audit Access Code Code Validation 6313 OUT I Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 152 TIME STAMP: 10-AUG-2019 15:56 start Date Start Time 8/10/19 I Answer Date 15:56:42 Answer Time I End Date I End Time 8/10/19 15:56:49 caller station caller Circuit Caller cos caller'Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 selected coS 1 selected Routing class 001 selected Route Pattern selected Facility Call Type 7148 ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 153 TIME STAMP: 10-AUG-2019 15:56 start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 15:56:54 Answer Time I End Time 15:56:55 Caller station Caller circuit caller cos caller Routing Class Caller Switch ID Caller Nil Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7148 selected Trunk Group Selected circuit selected COS selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 154 TIME STAMP: 10-AUG-2019 16:1 start Date 8/10/19 I Answer Date Start Time 16:01:12 I Answer Time I End Date End Time 8/10/19 16:01:12 caller station 6313 I Selected Trunk Group Page 56 EFTA00051285

Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 04-08-03 11 1 001 7174 6313 OUT Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 155 TIME STAMP: 10-AUG-2019 16:2 Start Date 8/10/19 Start Time 16:02:41 Answer Date Answer Time I End Date 8/10/19 I End Time 16:02:41 Caller Station Caller Circuit caller COS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 7179 Selected Trunk Group Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 156 TIME STAMP: 10-AUG-2019 16:7 Start Date 8/10/19 Start Time 16:07:46 I Answer Date Answer Time I End Date End Time 8/10/19 16:07:47 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 7194 selected Trunk Group Selected Circuit Selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 57 EFTA00051286

6313 OUT RECORD NUMBER: 157 TIME STAMP: 10-AUG-2019 16:12 start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 16:12:34 I Answer Time 16:12:40 I End Time 16:12:40 Caller Station caller Circuit Caller Cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7225 selected station selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account Code I Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 158 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 Answer Date I I Answer Time 8/10/19 I End Date 8/10/19 16:12:40 I End Time 16:13:00 caller station caller circuit caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 selected Station 04-08-03 Selected circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 7225 Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 159 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:04 Answer Time Caller Station 6313 caller Circuit 04-08-03 Caller cos 11 caller Routing Class 1 caller Switch ID 001 Caller ANI Record Audit conference Audit 7229 Access Code Code validation Dialed Number 6296 8/10/19 I End Date 16:13:09 I End Time 8/10/19 16:13:09 I 1 Selected Station selected circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6296 03-09-04 4 4 Page 58 EFTA00051287

6313 OUT I Account Code I Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 160 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:04 I Answer Time 8/10/19 I End Date 8/10/19 16:13:09 I End Time 16:13:24 caller Station Caller circuit caller COS Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7229 selected Station Selected Circuit selected cos selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 161 TIME STAMP: 10-AUG-2019 16:13 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 16:13:27 I Answer Time 16:13:30 I End Time 16:13:30 caller Station Caller circuit caller cOS Caller Routing Class Caller switch ID 001 Caller AN/ Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 723? selected station Selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6326 • 04-12-01 14 4 • Dialed Number 6326 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 162 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:21 I Answer Time 8/10/19 I End Date 16:13:30 End Time 8/10/19 16:13:39 Caller Station 6313 I Selected station 6326 Caller Circuit. 04-08-03 circuit 04-12-01 Caller COS 11 I selected selected cos 14 caller Routing Class 1 selected Routing Class 4 Caller Switch ID caller ANI 001 Selected Route Pattern Selected Facility Page 59 EFTA00051288

Record Audit Conference Audit Access Code Code validation 7232 6313 OUT Call Type call Status Queue Status Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; 6326 CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 163 TIME STAMP: 10-AUG-2019 16:14 Start Date 8/10/19 Start Time 16:14:15 Answer Date Answer Time End Date End Time 8/10/19 16:14:17 Caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 64 .Account code Authorization code 6313 04-08-03 11 1 001 7242 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 164 TIME STAMP: 10-AUG-2019 16:14 Start Date 8/10/19 Start Time 16:14:18 Answer Date I Answer Time I End Date I End Time 8/10/19 16:14:21 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7244 Selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6426 Account Code Authorization Code use CIRL/z"to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 165 TIME STAMP: 1O-AUG-2019 16:15 I Start Date 8/10/19 I Answer Date I Start Time .16:15:15 I Answer Time Page 60 End Date End Time 8/10/19 16:15:15 EFTA00051289

Caller. Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7252 6313 OUT selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number • Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 166 TIME STAMP: 10-AUG-2019 16:17 Start Date $tart Time 8/10/19 I Answer Date 16:17:05 I Answer Time 8/10/19 I End Date 16:17:11 End Time 8/10/19 16:17:11 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID 001 caller ANT Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 7268 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 167 TIME STAMP: 10-AUG-2019 16:17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:17:05 I Answer Time 16:17:11 End Time 16:17:22 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7268 Selected Station Selected circuit Selected cos Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE Page 61 EFTA00051290

6313 OUT I RECORD NUMBER: 168 TIME STAMP: 10-AUG-2019 16:18 start Date Start Time 8/10/19 I Answer Date I End Date 16:17:58 I Answer Time I End Time 8/10/19 16:18:00 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7274 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6363 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 169 TIME STAMP: 10-AUG-2019 16:18 start Date start Time 8/10/19 16:18:01 Answer Date 8/10/19 End Date Answer Time 16:18:18 I End Time 8/10/19 16:18:18 Caller station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6313 Selected Station 04-08-03 selected circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 7276 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 170 TIME STAMP: 10-AUG-2019 16:18 Start Date start Time 8/10/19 I Answer Date 16:18:01 I Answer Time 8/10/19 I End Date 8/10/19 16:18:18 I End Time 16:18:28 I caller Station caller circuit Caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit .Access Code Code validation 6313 04-08-03 11 1 001 7276 Selected station selected Circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Page 62 EFTA00051291

6313 Our Dialed Number 6365 Account Code Authorization Code se cTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 171 TIME STAMP: 10-AUG-2019 16:18 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 16:18:30 Answer Time 16:18:34 I End Time 16:18:34 caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 001 7281 Selected Station selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 172 TIME STAMP: 10-AUG-2019 16:18 Start Date Start Time 8/10/19 Answer Date I 16:18:30 Answer Time 8/10/19 I End Date 8/10/19 16:18:34 I End Time 16:18:50 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code ' Code validation 6313 Selected Station 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern selected Facility 7281 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code • • Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 173 TIME STAMP: 10-AUG-2019 16:19 Start Date Start Time 8/10/19 I Answer Date 16:19:02 I Answer Time End Date End Time 8/10/19 16:19:03 caller Station Caller Circuit caller COS Caller Routing Class I Caller switch ID 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 I Selected Route Pattern Page 63 EFTA00051292

Caller ANI Record Audit Conference Audit Access Code code validation 6313 OUT I Selected Facility 7282 call Type ONE LINE II Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 63 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 174 TIME STAMP: 10-AUG-2019 16:19 Start Date Start Time 8/10/19 I Answer 16:19:47 I Answer Date Time 8/10/19 I End Date 8/10/19 16:19:50 End Time 16:19:50 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID 001 taller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 7298 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 175 TIME STAMP: 10-AUG-2019 16:20 Start Date Start Time 8/10/19 Answer Date I 16:19:47 Answer Time 8/10/19 I End Date 8/10/19 16:19:50 End Time 16:20:08 caller Station Caller Circuit Caller cos' caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 7298 Selected Station Selected Circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 176 TIME STAMP: 10-AUG-2019 16:20 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 16:20:38 Answer Time 16:20:51 End Time 16:20:51 Page 64 EFTA00051293

6313 OuT Caller station Caller circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7310 Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization code Use CTRL/z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 177 TIME STAMP: 10-AUG-2019 16:21 Start Date 8/10/19 I Answer Date 16:20:38 I Answer Time start Time 8/10/19 I End Date 8/10/19 16:20:51 I End Time 16:21:05 I Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller Am Record Audit Conference Audit. Access Code Code Validation 6313 04-08-03 11 1 001 7310 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 178 TIME STAMP: 10-AUG-2019 16:21 Start Date Start Time 8/10/19 I Answer Date 16:21:23 I Answer Time 8/10/19 I End Date 16:21:53 I End Time 8/10/19 16:21:53 Caller station caller circuit caller cos Caller Routing class Caller switch ID caller ANI Record Audit conference Audit Access Code Code Validation 6313 Selected Station 04-08-03 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 7317 Call Type LINE TO LINE Call Status ANSWER 8 Queue Status CAMPON QUEUE Queue Time 0: 0:23 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE Page 65 EFTA00051294

6313 OUT RECORD NUMBER: 179 TIME STAMP: 10-AUG-2019 16:22 Start Date Start Time 8/10/19 Answer Date I 16:21:23 Answer Time Caller station 6313 Caller Circuit 04-08-03 caller COS 11 caller Routing class 1 Caller switch ID 001 Caller ANI Record Audit 7317 Conference Audit Access Code 8 Code validation Dialed Number 6379 Account code Authorization Code 8/10/19 I End Date 8/10/19 16:21:53 End Time 16:22:07 I Selected Station Selected Circuit selected cos Selected Routing Class selected Route Pattern Selected Facility 6379 03-09-11 4 4 Call Type LINE TO LINE Call status IN CONVERSATION Queue Status CAMPON QUEUE Queue Time 0: 0:23 Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 180 TIME STAMP: 10-AUG-2019 16:22 start Date start Time 8/10/19 I Answer Date 16:22:32 I Answer Time 8/10/19 I End Date 16:22:36 I End Time 8/10/19 16:22:36 caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7322 Selected Station selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 181 Start Date 8/10/19 Start Time 16:22:32 TIME STAMP: 10-AUG-2019 16:22 Answer Date I Answer Time 8/10/19 I End Date 8/10/19 16:22:36 End Time 16:22:49 Caller station Caller Circuit Caller coS Caller Routing class Caller switch ID caller ART Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7322 Selected station selected Circuit selected COS selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 66 6363 03-09-06 4 4 EFTA00051295

6313 OUT I Dialed Number 6363 Account Code I Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 182 TIME STAMP: 10-AUG-2019 16:39 Start Date start Time 8/10/19 I 16:39:27 Answer Date Answer Time I End Date 8/10/19 End Time 16:39:27 Caller station Caller Circuit Caller cos Caller Routing class caller Switch ID caller ANt Record Audit Conference Audit Access Code code validation 6313 Selected Trunk Group 04-08-03 selected circuit 11 selected cos 1 Selected Routing Class 001 selected Route Pattern Selected Facility 7420 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 183 TIME STAMP: 10-AUG-2019 16:50 Start Date Start Time 8/10/19 I Answer Date 16:50:11 I Answer Time 8/10/19 I End Date 8/10/19 16:50:18 End Time 16:50:18 Caller Station caller Circuit Caller COS Caller Routing class caller Switch ID caller An Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 7470 Selected Station Selected circuit Selected Cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code • Authorization Code use'ctat/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 184 TIME STAMP: 10-AUG-2019 16:50 Start Date 8/10/19 1 Answer Date 8/10/19 End Date I Start Time 16:50:11 I Answer Time 16:50:18 I End Time 8/10/19 16:50:28 Caller Station 6313 selected Station 6378 Caller circuit 04-08-03 I Selected Circuit 03-09-12 caller COS 11 Selected COS 4 Caller Routing Class 1 I selected Routing Class 4 Page 67 EFTA00051296

Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation • 6313 OUT 001 Selected Route Pattern Selected Facility 7470 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6378 ACcount Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 185 TIME STAMP: 10-AUG-2019 16:57 Start Date Start Time 8/10/19 L Answer Date 16:57:10 I Answer Time I End Date I End Time 8/10/19 16:57:22 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller nix Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 7528 selected Station Selected circuit selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status RINGING Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 186 TIME STAMP: 10-AUG-2019 16:59 Start Date start Time 8/10/19 Answer Date 16:59:35 1 Answer Time 1 End Date End Time 8/10/19 16:59:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7534 Selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 187 I start Date 8/10/19 1 Answer Date page 68 TIME STAMP: 10-AUG-2019 1 7:12 I End Date 8/10/19 EFTA00051297

Start Time 17:12:23 I Answer 6313 OUT Time I End Time 17:12:27 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 7572 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 188 TIME STAMP: 10-AUG-2019 17:19 Start Date start Time 8/10/19 I Answer Date 17:19:27 I Answer Time End Date End Time 8/10/19 17:19:28 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7595 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 189 TIME STAMP: 10-AUG-2019 17:22 Start Date Start Time 8/10/19 1 17:22:38 1 Answer Date Answer Time 1 End Date 1 End Time 8/10/19 17:22:53 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7600 Selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type ONE LINE call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 69 EFTA00051298

6313 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 190 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 I Answer Date 17:22:57 Answer Time End Date I End Time 8/10/19 17:23:01 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 I 111 001 7600 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE ! RECORD NUMBER: 191 8/10/19 Answer Date I 17:23:02 Answer Time TIME STAMP: 10-AUG-2019 17:23 Start Date Start.Time I End Date End Time 8/10/19 17:23:08 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch /D Caller ANI Record Audit Conference Audit Access Code • code validation 6313 04-08-03 11 1 001 7600 Selected Trunk Group Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time ONE LINE RECONNECT REQUEST NULL QUEUE Dialed Number 6449 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 192 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 Answer Date I 17:23:10 Answer Time I End Date I End Time 8/10/19 17:23:12 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected cOS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 7600 Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Page 70 EFTA00051299

Code validation 6313 OUT I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 193 8/10/19 Answer Date I End 8/10/19 I 17:23:12 Answer Time I End °T: 17:23:16 TIME STAMP: 10-AUG-2019 17:23 Start Date start Time caller Station Caller Circuit Caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Station 04-08-03 Selected Circuit I 11 selected cos 1 I Selected Routing Class 001 selected Route Pattern Selected Facility 7600 call Type LINE TO LINE Call status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization Code use'CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 194 TIME STAMP: 10-AUG-2019 17:23 Start Date 8/10/19 start Time 17:23:16 I Answer Date Answer Time I End Date 8/10/19 End Time 17:23:17 Caller station caller Circuit Caller cOS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7608 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 195 TIME STAMP: 10-AUG-2019 17:31 Start Date Start Time 8/10/19 I Answer Date 17:31:24 I Answer Time I End Date End Time 8/10/19 17:31:25 Caller Station caller Circuit caller COS 6313 I Selected Trunk Group 04-08-03 Selected circuit 11 I Selected cos Page 71 EFTA00051300

Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT 1 I selected Routing class 001 I Selected Route Pattern I Selected Facility 7628 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code .Use CTRL/4 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 196 TIME STAMP: 10-AUG-2019 17:32 Start Date 8/10/19 start Time 17:32:08 Answer Date Answer Time End Date End Time 8/10/19 17:32:08 Caller station Caller Circuit caller COS Caller Routing Class 1 caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 7629 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 197 TIME STAMP: 10-AUG-2019 17:44 Start Date Start Time 8/10/19 Answer Date I 17:42:06 Answer Time I End Date End Time 8/10/19 17:44:17 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7602 Selected Trunk Group Selected Circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE 1 RECORD NUMBER: 198 TIME STAMP: 10-AUG-2019 17:44 Page 72 EFTA00051301

Start Date Start Time 6313 OUT 8/10/19 Answer Date I 17:44:17 Answer Time End Date End Time 8/10/19 I 17:44:21 I Caller station Caller circuit caller COS caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access code Code validation 6313 Selected Station 04-08-03 selected circuit 11 selected cos 1 Selected Routing class 001 selected Route Pattern Selected Facility 7602 Call Type LINE TO LINE call status TRANSFER REQUEST Queue status NULL QUEUE Queue Time 6429 04-08-14 21 1 Dialed Number 6429 Account code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTIll/Q to CONTINUE RECORD NUMBER: 199 TIME STAMP: 10-AUG-2019 17:44 Start Date 8/10/19 Answer Date End Date 8/10/19 Start Time I 17:44:21 Answer Time End Time 17:44:22 Caller Station Caller Circuit caller cos Caller Routing Class Caller switch ID caller AN1 Record Audit conference Audit Access code Code Validation 6313 04-08-03 11 1 selected Trunk Group selected circuit Selected cos selected Routing class 001 Selected Route Pattern selected Facility 7670 Call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use cr8L/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 200 TIME STAMP: 10-AUG-2019 18:2 Start Date Start Time 8/10/19 Answer Date I 18:02:36 Answer Time 8/10/19 I End Date 18:02:40 End Time 8/10/19 18:02:40 caller station Caller circuit caller COS caller Routing class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 001 7728 Selected Station Selected Circuit selected cos selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account code Authorization Code Page 73 EFTA00051302

6313 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 201 TIME STAMP: 10-AUG-2019 18:5 Start Date Start Time 8/10/19 I Answer Date 18:02:36 I Answer Time 8/10/19 I End Date 8/10/19 18:02:40 I End Time 18:05:47 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID 001 Caller AN1 Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 7728 selected station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code .Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 202 TIME STAMP: 10-AUG-2019 18:5 Start Date 8/10/19 Start Time 18:05:47 Answer Date Answer Time 8/10/19 I End Date 8/10/19 18:02:40 I End Time 18:05:47 caller Station Caller Circuit Caller COs caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Trunk Group 04-08-03 Selected Circuit I 11 selected cos 1 I Selected Routing class 001 selected Route Pattern I Selected Facility 7728 I Call Type ONE LINE Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 203 TIME STAMP: 10-AUG-2019 18:14 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 18:14:27 Answer Time 18:14:30 f End Time 18:14:30 Caller Station 6313 Selected Station 6367 Caller Circuit 04-08-03 selected circuit 03-09-09 Caller COS 11 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit conference Audit 7768 Call Type LINE TO LINE Call StatUs ANSWER Page 74 EFTA00051303

6313 OUT Access Code 1 Queue Status NULL QUEUE Code Validation I Queue Time Dialed Number 6367 Account code Authorization Code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 204 TIME STAMP: 10-AUG-2019 18:25 start Date 8/10/19 I Answer Date Start Time 18:14:27 Answer Time 8/10/19 I End Date 8/10/19 18:14:30 I End Time 18:25:46 caller station Caller circuit caller cOS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7768 Selected Station selected Circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 205 TIME STAMP: 10-AUG-2019 18:27 Start Date Start Time 8/10/19 I Answer Date 18:27:56 I Answer Time 8/10/19 I End Date 18:27:59 I End Time 8/10/19 18:27:59 caller Station Caller circuit caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code • code validation Dialed Number 6367 Account Code Authorization code 6313 selected station 04-08-03 selected circuit 11 Selected COS 1 Selected Routing class 001 selected Route Pattern selected Facility 7827 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6367 03-09-09 4 4 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 206 Start Date 8/10/19 Start Time 18:27:56 TIME STAMP: 10-AUG-2019 18:34 Answer Date I Answer Time 8/10/19 I End Date 8/10/19 18:27:59 End Time 18:34:55 caller Station 'Caller circuit 6313 I selected station 6367 04-08-03 selected circuit Page 75 03-09-09 EFTA00051304

Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 OUT 11 Selected cos 4 1 selected Routing class 4 001 selected Route Pattern selected Facility 7827 call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6367 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 207 TIME STAMP: 10-AUG-2019 18:41 Start Date Start Time 8/10/19 I Answer Date 18:41:13 I Answer Time I End Date I End Time 8/10/19 18:41:14 caller Station caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 selected Routing Class 001 selected Route Pattern selected Facility 7863 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code I Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 208 TIME STAMP: 10-AUG-2019 19:23 Start Date 8/10/19 Answer Date I End Date 8/10/19 Start Time 19:22:58 Answer Time End Time 19:23:01 caller Station Caller circuit caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7956 selected Trunk Group Selected Circuit selected cos selected Routing Class selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 209 TIME STAMP: 10-AUG-2019 19:43 Page 76 EFTA00051305

6313 OUT Start Date Start Time 8/10/19 Answer Date I 19:43:34 Answer Time 8/10/19 I End Date 8/10/19 19:43:38 I End Time 19:43:38 caller Station caller circuit Caller Cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 8044 Selected Station selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 210 TIME STAMP: 10-AUG-2019 19:43 Start Date 8/10/19 Answer Date I Start Time 19:43:34 Answer Time 8/10/19 I End Date 8/10/19 19:43:38 I End Time 19:43:48 Caller Station caller Circuit Caller COs caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 I 11 1 001 8044 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization code use cTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 211 TIME STAMP: 10-AUG-2019 19:55 start Date Start Time 8/10/19 Answer Date I 19:55:30 Answer Time 8/10/19 I End Date 19:55:34 End Time 8/10/19 19:55:34 Caller station caller circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 11 1 001 8075 selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Page 77 EFTA00051306

6313 OUT I Authorization code use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 212 TIME STAMP: 10-AUG-2019 19:55 Start Date Start Time 8/10/19 I Answer Date 19:55:30 I Answer Time 8/10/19 I End Date 8/10/19 19:55:34 I End Time 19:55:53 caller Station Caller circuit caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 Selected Station 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 8075 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number • 6450 Account code Authorization code use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 213 TIME STAMP: 10-AUG-2019 19:55 Start Date Start Time 8/10/19 Answer Date I 19:55:53 Answer Time 8/10/19 I End Date 19:55:34 I End Time 8/10/19 19:55:53 Caller station caller Circuit caller Cos Caller Routing class Caller Switch ID 001 Caller'ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 8075 selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 214 TIME STAMP: 10-AUG-2019 20:0 Start Date start Time 8/10/19 I Answer Date 20:00:21 Answer Time 8/10/19 I End Date 20:00:24 End Time 8/10/19 20:00:24 Caller Caller Caller Caller caller Caller Record Station circuit COS Routing Class switch ID ANI Audit 6313 Selected Station 04-08-03 selected Circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 8097 Call Type LINE TO LINE Page 78 6326 04-12-01 14 4 EFTA00051307

Conference Audit Access Code code validation 6313 OUT Call Status ANSWER Queue status NULL QUEUE I Queue Time Dialed Number 6326 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 215 TIME STAMP: 10-AUG-2019 20:0 Start Date start rime 8/10/19 Answer Date I 20:00:21 Answer Time 8/10/19 I End Date 8/10/19 20:00:24 End Time 20:00:37 caller Station Caller circuit caller Cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6313 selected Station 04-08-03 selected circuit 11 Selected COS 1 selected Routing class 001 Selected Route Pattern selected Facility 8097 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 216 TIME STAMP: 10-AUG-2019 20:0 Start Date start Time 8/10/19 I Answer Date 20:00:37 Answer Time 8/10/19 I End Date 20:00:24 End Time 8/10/19 20:00:37 Caller station caller Circuit Caller COS caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8097 Selected Trunk Group selected Circuit Selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD. NUMBER: 217 TIME STAMP: 10-AUG-2019 20:0 start oate Start Time 8/10/19 I Answer Date 20:00:53 Answer Time 8/10/19 I End Date 8/10/19 20:00:57 End Time 20:00:57 I caller Station 6313 I selected station 6363 Page 79 EFTA00051308

Caller Circuit Caller coS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT 04-08-03 I selected Circuit 11 I Selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 8099 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code Use CTRL/2. to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 218 TIME STAMP: 10-AUG-2019 20:5 Start Date Start Time 8/10/19 Answer Date I 20:00:53 Answer Time 8/10/19 I End Date 8/10/19 20:00:57 j End Time 20:05:29 Caller station Caller Circuit caller cos • . Caller Routing class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 8099 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 219 TIME STAMP: 10-AUG-2019 20:19 Start Date Start Time 8/10/19 I Answer Date 20:19:53 I Answer Time I End Date 8/10/19 I End Time 20:19:54 caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6313 Selected Trunk Group 04-08-03 Selected circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 8138 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 80 EFTA00051309

RECORD NUMBER: 220 6313 OUT TIME STAMP: 10-AUG-2019 20:29 Start Date Start Time 8/10/19 I Answer Date 20:29:16 I Answer Time End Date End Time 8/10/19 20:29:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Trunk Group 04-08-03 Selected Circuit I 11 Selected COS 1 I selected Routing class 001 selected Route Pattern I Selected Facility 8165 I call Type ONE LINE call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 221 TIME STAMP: 10-AUG-2019 20:29 start Date Start Time 8/10/19 I Answer Date 20:29:42 I Answer Time I End Date I End Time 8/10/19 20:29:42 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8169 selected Trunk Group Selected circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 222 TIME STAMP: 10-AUG-2019 20:30 Start Date 8/10/19 Start Time 20:30:31 I Answer Date Answer Time End Date End Time 8/10/19 20:30:32 Caller Station Caller Circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code code Validation 6313 04-08-03 11 Selected Trunk Group Selected Circuit Selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility 8172 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Page 81 EFTA00051310

6313 OUT I Account Code I Authorization Code Use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 223 TIME STAMP: 10-AUG-2019 20:31 Start Date start Time 8/10/19 I Answer Date 20:31:46 I Answer Time 8/10/19 I End Date 20:31:49 I End Time 8/10/19 20:31:49 Caller Station Caller Circuit Caller cos caller Routing class 1 caller switch ID 001 caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 8176 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed. Number 6326 Account code Authorization code . Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 224 TIME STAMP: 10-AUG-2019 20:32 start Date start Time 8/10/19 Answer Date I 20:31:46 Answer Time 8/10/19 I End Date 8/10/19 20:31:49 End Time 20:32:48 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 8176 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 225 TIME STAMP: 10-AUG-2019 20:35 start Date Start Time 8/10/19 Answer Date I 20:35:45 Answer Time 8/10/19 I End Date 20:35:46 I End Time 8/10/19 20:35:46 Caller Station caller Circuit caller COS Caller Routing Class Caller switch ID Caller ANI 6313 Selected station 04-08-03 selected circuit 11 Selected COS 1 Selected Routing class 001 Selected Route Pattern Selected Facility Page 82 6126 02-02-10 1 1 EFTA00051311

6313 ouT Record Audit 8190 call Type LINE TO LINE conference Audit Call Status I ANSWER Access code code validation Queue Status Queue Time NULL QUEUE Dialed Number 6126 Account code .Authorization Code Use CTRL/Z. to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 226 TIME STAMP: 10-AUG-2019 20:35 start Date Start Time 8/10/19 I Answer Date 20:35:45 I Answer Time 8/10/19 I End Date 8/10/19 20:35:46 I End Time 20:35:55 Caller Station Caller Circuit caller cos caller Routing Class Caller Switch ID 001 caller AN/ Record Audit Conference. Audit Access Code code validation 6313 04-08-03 11 1 8190 selected station 6126 Selected circuit 02-02-10 Selected cos 1 selected Routing class 1 selected Route Pattern Selected Facility call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6126 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 227 TIME STAMP: 10-AUG-2019 20:35 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 20:35:55 I Answer Time 20:35:46 End Time 20:35:56 caller Station Caller circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 Selected COs 1 selected Routing class 001 selected Route Pattern selected Facility 8190 call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 228 TIME STAMP: 10-AUG-2019 20:38 Start Date 8/10/19 I Answer Date start Time 20:38:48 I Answer Time 8/10/19 I End Date 8/10/19 20:38:53 End Time 20:38:53 Page 83 EFTA00051312

I Caller station I caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT 6313 selected station 04-08-03 Selected Circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern Selected Facility 8200 Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 229 TIME STAMP: 10-AU G-2019 20:40 start Date Start Time 8/10/19 I Answer Date 20:38:48 I Answer Time 8/10/19 I End Date 8/10/19 20:38:53 I End Time 20:40:04 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8200 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 'Dialed Number 6296 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 230 TIME sTAMP: 10-AUG-2019 20:54 start Date Start Time 8/10/19 I Answer Date 20:54:06 I Answer Time End Date 8/10/19 End Time 20:54:14 Caller Station Caller Circuit Callet COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8227 selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE Page 84 EFTA00051313

6313 OUT RECORD NUMBER: 231 TIME STAMP: 10-AUG-2019 20:54 Start Date Start Time 8/10/19 I Answer Date 20:54:15 I Answer Time I End Date 8/10/19 I End Time 20:54:19 Caller Station caller circuit Caller COS Caller Routing Class Caller switch ID caller AN/ Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 8227 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6439 04-08-13 11 1 Dialed Number 6439 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 232 TIME STAMP: 10-AUG-2019 20:54 Start Date Start Time 8/10/19 I Answer Date 20:54:19 Answer Time I End Date I End Time 8/10/19 20:54:20 Caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8228 selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 233 TIME STAMP: 10-AUG-2019 21:8 Start Date Start Time 8/10/19 I Answer Date 21:08:14 I Answer Time 8/10/19 I End Date 21:08:20 I End Time 8/10/19 21:08:20 caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8248 Selected station selected Circuit selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Page 85 EFTA00051314

6313 OUT I Dialed Number 6296 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 234 TIME STAMP: 10-AUG-2019 21:14 Start Date Start Time 8/10/19 I Answer Date 21:08:14 I Answer Time 8/10/19 I End Date 8/10/19 21:08:20 End Time 21:14:40 caller station caller circuit caller cos caller Routing Class Caller switch ID 001 caller ANT Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 8248 Selected Station selected circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 235 TIME STAMP: 10-AUG-2019 21:19 Start Date 8/10/19 Start Time 21:19:55 I Answer Date I Answer Time I End Date 8/10/19 End Time 21:19:55 Caller station Caller Circuit Caller coS Caller Routing Class Caller Switch ID caller ANT Record Audit Conference Audit Access Code Code Validation Dialed Number Account code . Authorization'Code 6313 04-08-03 11 1 001 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility 8269 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 236 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 21:25:18 I Answer Time I End Date End Time 8/10/19 21:25:27 caller Station 6313 I Selected Station 6270 Caller Circuit 04-08-03 I Selected circuit 02-06-12 Caller COS 11 I Selected COS 14 Caller Routing Class 1 I Selected Routing Class 4 Caller Switch ID 001 I Selected Route Pattern Page 86 EFTA00051315

Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT Selected Facility 8277 Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 237 TIME STAMP: 10-AUG-2019 21:36 Start Date Start Time 8/10/19 I Answer Date 21:36:51 I Answer Time I End Date 8/10/19 I End Time 21:36:51 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 8303 selected Trunk Group Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 238 TIME STAMP: 10-AUG-2019 21:38 Start Date Start Time 8/10/19 Answer Date I 21:38:37 Answer Time 8/10/19 I End Date 21:38:41 I End Time 8/10/19 21:38:41 Caller station Caller circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8315 Selected station Selected circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 239 TIME STAMP: 10-AUG-2019 21:39 Start Date start Time 8/10/19 I Answer Date 8/10/19 I End Date 21:38:37 Answer Time 21:38:41 I End Time Page 87 8/10/19 21:39:27 EFTA00051316

6313 OUT Caller Station Caller circuit caller. COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 I Selected Station 04-08-03 selected Circuit 11 I Selected COS 1 I Selected Routing Class 001 I Selected Route Pattern I Selected Facility 8315 Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 240 TIME STAMP: 10-AUG-2019 21:39 Start Date 8/10/19 I Answer Date 8/10/19 End Date I Start Time 21:39:28 I Answer Time 21:39:33 End Time 8/10/19 21:39:33 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 8316 Selected Station selected Circuit Selected cos 1 selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 241 TIME STAMP: 10-AUG-2019 21:39 Start oate 8/10/19 I Answer Date Start Tine 21:39:28 I Answer Time 8/10/19 I End Date 8/10/19 21:39:33 End Time 21:39:44 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID 001 Caller ANI ReCOrd Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 8316 selected Station 6317 Selected circuit Selected COS 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 88 EFTA00051317

6313 OUT RECORD NUMBER: 242 TIME STAMP: 10-AUG-2019 21:43 Start Date Start Time 8/10/19 I Answer Date 21:43:29 I Answer Time 8/10/19 I End Date 21:43:35 I End Time 8/10/19 21:43:35 caller Station Caller circuit caller COS caller Routing Class caller Switch ID Caller Am 'Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 8331 selected station selected circuit Selected cos Selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 243 8/10/19 Answer Date I 21:43:29 Answer Time TIME STAMP: 10-AUG-2019 21:44 Start Date start Time. 8/10/19 I End Date 21:43:35 I End Time 8/10/19 21:44:07 Caller station caller circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 Selected station 04-08-03 Selected Circuit 11 1 001 8331 selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 244 TIME STAMP: 10-AUG-2019 22:29 Start Date Start Time 8/10/19 I Answer Date 22:29:02 I Answer Time I End Date End Time 8/10/19 22:29:27 caller station Caller Circuit Caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 selected Trunk Group 04-08-03 Selected circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern selected Facility 8417 Call Type ONE LINE call Status TONE Queue Status NULL QUEUE Queue Time Page 89 EFTA00051318

6313 ouT Dialed Number I • Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 245 TIME STAMP: 10-AUG-2019 22:30 Start oate Start Time 8/10/19 I 22:30:29 Answer Date End Date Answer Time End Time 8/10/19 22:30:46 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 8424 Selected station Selected Circuit selected COS Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 246 8/10/19 I Answer Date 8/10/19 I End Date TIME STAMP: 10-AUG-2019 22:30 Start Date Start Time 8/10/19 22:30:53 I Answer Time 22:30:59 I End Time 22:30:59 Caller Station caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6313 Selected station 04-08-03 Selected Circuit 11 selected cos 1 selected Routing Class 001 Selected Route Pattern selected Facility 8428 Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6381 04-01-01 4 4 Dialed Number 6381 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 247 Start Date 8/10/19 Start Time 22:30:53 TIME STAMP: 10-AUG-2019 22:31 I Answer Date 8/10/19 End Date I Answer Time 22:30:59 End Time 8/10/19 22:31:11 Caller Station Caller Circuit teller COS Caller Routing Class 6313 Selected station 04-08-03 selected Circuit 11 selected cos 1 selected Routing Class Page 90 6381 • 04-01-01 4 4 EFTA00051319

Caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 ouT 001 I selected Route Pattern I selected Facility 8428 I Call Type LINE TO LINE I call Status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time Dialed Number 6381 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 248 TIME STAMP: 10-AUG-2019 22:51 Start Date 8/10/19 I Answer Date I Start Time 22:51:21 I Answer Time 8/10/19 I End Date 22:51:27 End Time 8/10/19 22:51:27 Caller station caller Circuit caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 8471 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 249 TIME STAMP: 10-AUG-2019 22:51 start Date Start Time 8/10/19 I Answer Date 22:51:21 I Answer Time 8/10/19 I End Date 8/10/19 22:51:27 I End Time 22:51:39 Caller Station caller Circuit caller cos caller Routing Class 1 caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 8471 selected station Selected circuit Selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 250 TIME STAMP: 10-AUG-2019 23:31 start Date 8/10/19 I Answer Date 8/10/19 I End Date Page 91 8/10/19 I EFTA00051320

Start Time 6313 OUT 23:31:20 I Answer Time 23:31:27 I End Time 23:31:27 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 selected Station 6317 04-08-03 Selected Circuit 11 Selected cos 1 1 Selected Routing Class 1 001 selected Route Pattern Selected Facility 8542 Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 251 TIME STAMP: 10-AUG-2019 23:34 Start Date start Time 8/10/19 I Answer Date 23:31:20 I Answer Time 8/10/19 I End Date 8/10/19 23:31:27 End Time 23:34:33 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record. Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 8542 Selected station 6317 Selected circuit Selected Cos 1 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 252 TIME STAMP: 10-AUG-2019 23:36 Start Date Start Time 8/10/19 I Answer Date 23:36:00 I Answer Time 8/10/19 I End Date 23:36:10 End Time 8/10/19 23:36:10 Caller Station Caller circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8544 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code page 92 EFTA00051321

6313 ouT use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 253 TIME STAMP: 10-AUG-2019 23:36 start Date • Start Time 8/10/19 I Answer Date 23:36:00 Answer Time 8/10/19 I End Date 8/10/19 23:36:10 End Time 23:36:58 Caller station caller Circuit Caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit .Access Code Code validation 6313 04-08-03 11 1 001 8544 Selected station Selected circuit selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 254 TIME STAMP: 10-AUG-2019 23:36 Start Date start Time 8/10/19 I Answer Date 23:36:58 I Answer Time 8/10/19 I End Date 23:36:10 End Time 8/10/19 23:36:58 Caller station caller Circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 8544 call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code : use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 255 TIME STAMP: 10-AUG-2019 23:39 Start Date 8/10/19 I Answer Date start Time 23:39:48 I Answer Time I End Date 8/10/19 End Time 23:39:49 caller station caller circuit caller cos Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access code 6313 04-08-03 11 1 001 8548 Selected Trunk Group selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Page 93 EFTA00051322

I Code validation I Dialed Number 6 Account code Authorization Code 6313 OUT I Queue Time use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 256 TIME STAMP: 10-AUG-2019 23:39 Start Date 8/10/19 I Answer Date I End Date 8/10/19 start Time 23:39:54 I Answer Time End Time 23:39:57 Caller Station 6313 Selected Trunk Group caller Circuit 04-08-03 selected circuit caller Cos 11 Selected cos Caller Routing Class 1 Selected Routing Class caller switch ID caller ANI 001 selected Route Pattern selected Facility Record Audit 8549 Call Type ONE LINE Conference Audit Call Status DIALING Access code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 62 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 257 TIME STAMP: 10-AUG-2019 23:40 Start Date 8/10/19 start Time 23:39:58 I Answer Date I Answer Time I End Date End Time 8/10/19 23:40:00 Caller station Caller Circuit Caller cos Caller Routing.class caller switch ID caller.ANI' Record Audit conference Audit Access code Code Validation 6313 04-08-03 11 1 001 8550 selected Trunk Group selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 6396 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 258 TIME STAMP: 10-AUG-2019 23:40 Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 Start Time 23:40:01 I Answer Time 23:40:07 End Time 23:40:07 I caller station 6313 I Selected Station 6326 caller Circuit 04-08-03 I selected circuit 04-12-01 Caller cos 11 I selected cos 14 Page 94 EFTA00051323

Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code Code validation 1 001 8551 6313 OUT selected Routing class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6326 Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 259 TIME STAMP: 10-AUG-2019 23:43 Start Date Start Time 8/10/19 I Answer Date 23:40:01 I Answer Time 8/10/19 I End Date 8/10/19 23:40:07 I End Time 23:43:01 Caller Station Caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8551 Selected Station Selected Circuit selected COS Selected Routing class Selected Route Pattern selected Facility Call rype LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 260 TIME STAMP: 11-AUG-2019 0 :16 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 0:16:10 I Answer Time 0:16:14 I End Time 8/11/19 0:16:14 Ciller Station caller circuit Caller Cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8611 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6501 02-06-05 11 1 Dialed Number 6501 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 261 TIME STAMP: 11-AUG-2019 0 :16 Page 95 EFTA00051324

Start Date start Time 8/11/19 I Answer 0:16:10 I Answer 6313 OuT Date 8/11/19 1 End Date Time 0:16:14 End Time 8/11/19 I 0:16:34 I Caller station 6313 I Selected station 6501 caller Circuit 04-08-03 Selected Circuit 02-06-0S Caller cos 11 Selected cos 11 caller Routing Class 1 Selected Routing Class 1 Caller Switch ID caller ANI Record Audit 001 8611 Selected Route Pattern Selected Facility Call Type LINE T Page 96 EFTA00051325

6313 ouT RECORD NUMBER: • 1 TIME STAMP: 9 -AUG-2019 13:22 Start Date 8/ 9/19 Answer Date End Date 8/9/19 Start Time 13:22:53 Answer Time End Time 13:22:54 caller station caller circuit Caller cos caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 784 Selected Trunk Group Selected Circuit Selected cos Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:31 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 13:30:53 I Answer Time End Time 13:31:08 caller Station Caller Circuit caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 846 selected station Selected Circuit selected cos selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6590 04-09-07 11 1 Dialed Number 6590 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:31 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 13:31:08 Answer Time 13:31:16 I End Time 13:31:16 Caller station caller circuit caller cos Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code 6313 04-08-03 11 1 001 I 849 selected station selected Circuit selected cos Selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Page 1 6265 03-11-12 11 1 EFTA00051326

code Validation 6313 OUT I Queue Time Dialed Number 6265 Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:31 start Date Start Time 8/ 9/19 L Answer Date 13:31:08 I Answer Time 8/ 9/19 I End Date 13:31:16 f End Time 8/ 9/19 13:31:26 caller Station Caller circuit caller COS • Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 849 selected Station Selected circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:33 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/9/19 13:33:00 Answer Time 13:33:05 I End Time 13:33:05 caller Station caller circuit caller Cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6313 selected Station 6126 04-08-03 Selected circuit 02-02-10 11 selected cos 1 1 selected Routing Class 1 001 selected Route Pattern selected Facility 858 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6126 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 13:33 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 13:33:00 I Answer Time 13:33:05 End Time 13:33:08 caller Station 6313 I selected Station 6126 Caller circuit 04-08-03 Selected circuit I 02-02-10 caller COS 11 selected coS 1 Page 2 EFTA00051327

caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 1 001 858 6313 OUT selected Routing class 1 selected Route Pattern selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6126 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:33 start Date start Time 8/ 9/19 I Answer Date 13:33:08 Answer Time 8/ 9/19 I End Date 13:33:17 End Time 8/ 9/19 13:33:17 Caller station Caller circuit caller C05 caller Routing class Caller Switch ID 001 caller ANI Record Audit 860 Conference Audit Access Code code validation 6313 04-08-03 11 1 Selected station selected circuit selected cos Selected Routing class selected Route pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6103 03-05-11 3 3 Dialed Number 6103 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:33 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 13:33:08 I Answer Time 13:33:17 1 End Time 13:33:47 Caller Station Caller circuit Caller COS CallerRouting Class caller switch ID 001 Caller ANI Record Audit 860 conference Audit Access Code Code validation 6313 04-08-03 11 1 Selected station Selected Circuit selected COS Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6103 03-05-11 3 3 Dialed Number 6103 Account Code AUthorization code Use CTRL/2 to CANCEL; ORL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:38 Page 3 EFTA00051328

start Date Start Time 6313 OUT 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:37:59 I Answer Time 13:38:07 End Time 8/ 9/19 13:38:07 Caller Station Caller Circuit Caller Cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 Selected station 04-08-03 selected Circuit 11 Selected cOS 1 selected Routing class 001 selected Route Pattern selected Facility 902 call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:38 start Date Start Time 8/ 9/19 Answer Date I 13:37:59 Answer Time 8/ 9/19 I End Date 13:38:07 End Time 8/ 9/19 13:38:40 Caller station caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 Selected station 04-08-03 Selected circuit 11 Selected cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 902 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 13:38 Start Date Start Time 8/ 9/19 Answer Date I 13:38:40 Answer Time 8/ 9/19 I End Date 13:38:07 I End Time 8/ 9/19 13:38:40 Caller Station Caller circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6313 selected Trunk Group 04-08-03 Selected circuit 11 Selected COS 1 selected Routing class 001 selected Route Pattern Selected Facility 902 Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Page 4 EFTA00051329

6313 OUT use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 13:53 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date 13:53:34 I Answer Time 13:53:39 End Time 8/ 9/19 13:53:39 caller station Caller Circuit Caller COS Caller Routing Class Caller Switch to 001 Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 1034 Selected station Selected circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6229 03-13-13 4 4 Dialed Number 6229 Account code Authorization Code use CTRL/2 to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 13:53 start Date Start Time 8/ 9/19 I Answer Date 13:53:34 Answer Time 8/ 9/19 I End Date 13:53:39 End Time 8/ 9/19 13:53:45 Caller station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6313 Selected Station 04-08-03 selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 1034 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6229 03-13-13 4 4 Dialed Number 6229 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 13:57 Start Date start Time 8/ 9/19 I Answer Date 13:57:53 Answer Time 8/ 9/19 I End Date 13:57:57 End Time 8/ 9/19 13:57:57 Caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID 001 Caller ANI Record Audit Conference Audit 6313 • I 04-08-03 11 1 1079 Selected station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Page 5 6426 02-04-08 4 4 EFTA00051330

I Access Code Code validation 6313 Our I Queue Status NULL QUEUE Queue Time Dialed Number 6426 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 1S TIME STAMP: 9 -AUG-2019 13:58 Start Date Start Time 8/ 9/19 I Answer Date 13:57:53 I Answer Time 8/ 9/19 I End Date 13:57:57 End Time 8/ 9/19 13:58:01 Caller station caller Circuit Caller Cos Caller Routing class caller switch ID 001 Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 1079 selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 13:59 start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 End Date I 13:59:33 Answer Time 13:59:39 I End Time 8/ 9/19 13:59:39 caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 selected station 04-08-03 Selected circuit 11 selected cos 1 Selected Routing class 001 selected Route Pattern selected Facility 1107 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6240 03-13-08 4 4 Dialed Number 6240 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 13:59 start Date Start Time 8/ 9/19 I Answer Date 13:59:33 I Answer Time 8/ 9/19 End Date I 13:59:39 End Time 8/ 9/19 13:59:56 caller station I Caller circuit 6313 I selected Station 04-08-03 Selected circuit Page 6 6240 03-13-08 EFTA00051331

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT 11 Selected cos 4 1 Selected Routing Class 4 001 Selected Route Pattern Selected Facility 1107 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6240 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 14:06:48 I Answer Time Caller Station 6313 Caller Circuit 04-08-03 Caller cos Caller Routing Class 11 1 Caller switch ID 001 Caller ANI Record Audit 1199 Conference Audit Access code 8 Code validation Dialed Number 6379 Account code Authorization Code End Date End Time 8/ 9/19 14:06:52 selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 14:12 Start Date Start Time 8/ 9/19 14:12:09 I Answer Date I Answer Time I End Date End Time 8/ 9/19 14:12:10 Caller Station Caller Circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 Selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 selected Routing Class 001 selected Route Pattern Selected Facility 1245 call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 14:27 Page 7 EFTA00051332

6313 OUT Start Date Start Time 8/ 9/19 I Answer Date 14:25:20 I Answer Time I End Date End Time 8/ 9/19 14:27:46 Caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 Selected Trunk Group Selected circuit Selected COS Selected Routing Class 001 selected Route Pattern selected Facility 1415 Call Type ONE LINE Call Status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 14:29 start Date Start Time 8/ 9/19 Answer Date I 14:28:29 Answer Time End Date I End Time 8/ 9/19 14:29:26 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code Validation 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 Selected cos 1 Selected Routing Class 001 selected Route Pattern Selected Facility 1446 Call Type ONE LINE call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 14:29 Start Date Start Time 8/ 9/19 14:29:37 I Answer Date I Answer Time End Date End Time 8/ 9/19 14:29:40 Caller Station Caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 1 11 1 001 1446 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6448 03-03-05 21 1 Dialed Number 6448 Account Code Page 8 EFTA00051333

6313 OUT I Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 14:29 Start Date Start Time 8/ 9/19 I Answer Date 14:29:40 I Answer Time I End Date End Time 8/ 9/19 14:29:41 caller station Caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code Code validation 6313 04-08-03 11 1 001 1460 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 14:32 Start Date Start Time 8/ 9/19 Answer Date I 14:32:38 Answer Time I End Date I End Time 8/ 9/19 14:32:38 Caller station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 I Selected Trunk Group 04-08-03 I selected Circuit 11 I Selected cos 1 Selected Routing class 001 I Selected Route Pattern selected Facility 1483 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 14:36 Start Date Start Time 8/ 9/19 Answer Date 14:36:43 I Answer Time End Date I End Time 8/ 9/19 14:36:47 Caller Station caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit 6313 selected Trunk Group 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing class 001 selected Route Pattern Selected Facility 1534 Call Type ONE LINE Page 9 EFTA00051334

6313 our conference Audit Access code code validation I Call Status DIALTNG I Queue Status NULL QULUF I Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 26 Start Date Start Time TIME STAMP: 9 -AUG-2019 14:37 8/ 9/19 I Answer Date 14:37:13 I Answer Time I End Date End Time 8/ 9/19 14:37:13 caller Station caller Circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 1537 selected Trunk Group selected circuit selected cos selected Routing class selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 14:51 Start Date start Time 8/ 9/19 I Answer Date 14:50:43 I Answer Time 8/ 9/19 End Date I 14:51:00 End Time 8/ 9/19 14:51:00 Caller station caller Circuit caller COS Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6313 selected Trunk Group 14 04-08-03 selected circuit 04-16-01 11 selected cos 255 1 Selected Routing class 1 001 selected Route Pattern 18 selected Facility 42 1649 call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: start Date Start Time 28 TIME STAMP: 9 -AUG-2019 14:51 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:50:43 I Answer Time 14:51:00 I End Time 14:51:04 caller station 6313 I Selected Trunk Group 14 page 10 EFTA00051335

Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 04-08-03 I 11 001 1 1649 6313 OUT Selected Circuit 04-16-01 Selected COS 255 Selected Routing class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 Start Date 8/ 9/19 Answer Date I Start Time 14:51:05 Answer Time TIME STAMP: 9 -AUG-2019 14:51 9/ 9/19 I End Dte 14:51:21 I End Tiame 8/ 9/19 14:51:21 Caller Station caller Circuit Caller COS Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 Selected 04-08-03 Selected 11 Selected 1 Selected 001 selected Selected 1654 Trunk Group 14 Circuit 04-16-01 COS 255 Routing Class 1 Route Pattern 18 Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBERi 30 TIME STAMP: 9 -AUG-2019 14:51 Start Date Start Time 8/ 9/19 I Answer Date 14:51:05 I Answer Time 8/ 9/19 I End Date 14:51:21 End Time 8/ 9/19 14:51:25 Caller station caller Circuit caller cos caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 04-08-03 selected 11 Selected Selected 6313 1 Selected 001 selected Selected 1654 Trunk Group 14 circuit 04-16-01 COS 255 Routing class 1 Route Pattern 18 Facility 42 Call Type LINE TO TRUNK call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account code Authorization code Use CTRL/Z tO CANCEL; CTRL/S to PAUSE and CTRL/Q tO CONTINUE Page 11 EFTA00051336

RECORD NUMBER: 6313 OUT 31 TIME STAMP: 9 -AUG-2019 15:3 Start Date start Time 8/ 9/19 I Answer Date 15:03:10 I Answer Time 8/ 9/19 I End Date 15:03:17 I End Time 8/ 9/19 15:03:17 Caller station caller circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 1721 Selected station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6294 03-13-15 4 4 Dialed Number 6294 Account Code Authorization Code Use CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE ftEcoRo NUMBER: 32 TIME STAMP: 9 -AUG-2019 15:3 Start Date start Time 8/ 9/19 I Answer Date 15:03:10 I Answer Time 8/ 9/19 I End Date 8/ 9/19 15:03:17 I End Time 15:03:26 caller Station caller circuit Caller cos caller Routing class caller switch ID Caller AN! Record Audit Conference Audit Access Code Code validation 6313 selected Station 04-08-03 Selected circuit 11 Selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 1721 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6294 03-13-15 4 4 Dialed Number 6294 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 15:6 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:06:52 I Answer Time 15:06:59 I End Time 15:06:59 Caller station caller Circuit Caller COS caller Routing Class 1 Caller switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1743 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6381 04-01-01 4 4 Dialed Number 6381 Page 12 EFTA00051337

6313 OUT I Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 15:7 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 15:06:52 Answer Time 15:06:59 I End Time 15:07:05 Caller Station caller circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 1743 Selected Station selected Circuit Selected Cos selected Routing class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6381 04-01-01 4 4 Dialed Number 6381 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 15:8 Start Date Start Time 8/ 9/19 I Answer Date 15:08:43 Answer Time 8/ 9/19 I End Date 15:08:47 End Time 8/ 9/19 15:08:47 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 1756 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6227 04-08-06 11 1 Dialed Number 6227 Account Code Authorization code use.cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP; 9 -AUG-2019 15:9 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date start Time 15:08:43 I Answer Time . 15:08:47 I End Time 8/ 9/19 15:09:05 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI 6313 Selected Station 04-08-03 Selected circuit 11 selected COS 1 selected Routing Class 001 Selected Route Pattern Selected Facility Page 13 6227 04-08-06 11 1 EFTA00051338

Record Audit Conference Audit Access Code Code validation 1756 6313 OUT I Call Type I Call Status I Queue Status Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6227 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 15:9 start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 15:09:05 Answer Time 15:08:47 I End Time 15:09:05 Caller Station Caller Circuit Caller Cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code I Code validation 6313 Selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 Selected Routing Class 001 selected Route Pattern Selected Facility 1756 Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 15:20 Start Date start Time 8/ 9/19 Answer Date I End Date 8/ 9/19 15:20:32 I Answer Time I End Time 15:20:33 Caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 1807 Selected Trunk Group Selected circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 15:48 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:48:43 I Answer Time 15:48:54 End Time 8/ 9/19 15:48:54 Page 14 EFTA00051339

Caller station caller Circuit Caller COs Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 1940 1 6313 OUT selected station selected circuit Selected cos selected Routing class selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 1467 03-03-04 11 1 Dialed Number 6467 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 15:48 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:48:43 I Answer Time 15:48:54 I End Time 15:48:59 Caller station caller Circuit caller cos caller Routing class Caller switch /D 001 caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 1940 Selected station Selected Circuit selected COS selected Routing class selected Route Pattern Selected Facility call Type LINE TO LINE call status IN CONVERSATION Queue status NULL QUEUE Queue Time 1467 03-03-04 11 1 Dialed Number 6467 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 16:20 start Date Start Time 8/ 9/19 I Answer Date 16:20:39 I Answer Time 8/ 9/19 I End Date 16:20:43 I End Time 8/ 9/19 16:20:43 caller Station caller circuit Caller cos caller Routing Class 1 caller Switch ID 001 Caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 2106 selected Station selected circuit selected cos Selected Routing class selected Route pattern selected Facility call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 15 EFTA00051340

6313 OUT RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 16:20 Start Date Start Time 8/ 9/19 I Answer Date 16:20:39 Answer Time 8/ 9/19 [ End Date 16:20:43 I End Time 8/ 9/19 16:20:50 Caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I selected Station 04-08-03 I selected circuit 11 I Selected COS 1 Selected Routing Class 001 I Selected Route Pattern I Selected Facility 2106 I Call Type LINE TO LINE Call Status IN CONVERSATION i Queue Status NULL QUEUE I Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 Answer Date I 16:32:35 Answer Time End Date I End Time 8/ 9/19 16:32:37 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit ACcess Code Code Validation 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility .2163 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 16:42 Start Date Start Time 8/ 9/19 Answer Date 16:42:29.1 Answer Time End Date End Time 8/ 9/19 16:42:31 Caller Station Caller Circuit Caller COs caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 63 04-0 138-03 11 1 001 • 2188 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Page 16 EFTA00051341

6313 OUT I Dialed Number Account Code I Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 16:45 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 start Time 16:45:40 I Answer Time End Time 16:45:41 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected circuit 11 Selected cos 1 selected Routing class 001 Selected Route pattern Selected Facility 2202 call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 17:4 Start Date Start Time 8/ 9/19 1 Answer Date 17:04:30 I Answer Time I End Date 8/ 9/19 I End Time 17:04:31 Caller station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 Selected cos 1 Selected Routing class 001 Selected Route Pattern selected Facility 2280 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 9 -AUG-2019 17:7 Start Date Start Time 8/ 9/19 I Answer Date 17:07:24 I Answer Time I End Date 8/ 9/19 I End Time 17:07:25 Caller Station caller Circuit Caller cos Caller Routing class Caller Switch ID 6313 I Selected Trunk Group 04-08-03 I Selected circuit 11 I Selected cos 1 I Selected Routing class 001 I Selected Route Pattern Page 17 EFTA00051342

6313 ouT I caller ANI Selected Facility Record Audit 2286 Call Type ONE LINE conference Audit Access code code validation Dialed Number Account Code Authorization Code Call Status Queue status Queue Time DIALING NULL QUEUE Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 17:17 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 17:17:10 I Answer Time I End Time 17:17:12 Caller station Caller Circuit Caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 I 04-08-03 I 11 1 001 2320 selected Trunk Group Selected circuit selected cos selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 17:23 start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 17:23:37 I Answer Time End Time 17:23:38 caller station caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 2336 selected Trunk Group selected circuit selected cos selected Routing Class selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 17:26 I Start Date I Start Time 8/ 9/19 I Answer Date I End Date 8/ 9/19 17:26:10 I Answer Time End Time 17:26:12 Page 18 I EFTA00051343

6313 OUT Caller Station Caller circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 selected Trunk Group 04-08-03 Selected Circuit 11 Selected cos 1 selected Routing Class 001 Selected Route Pattern I Selected Facility 2350 I Call Type ONE LINE I Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account code Authorization code Use CTRL/z to CANcEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 17:28 Start Date start Time 8/ 9/19 Answer Date I 17:28:46 Answer Time End Date End Time 8/ 9/19 I 17:28:48 I Caller Station Caller circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 2366 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization. Code use CTRL/z to CANcEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 17:32 Start Date • start'Time 8/ 9/19 I Answer Date 17:32:12 I Answer Time I End Date End Time 8/ 9/19 17:32:15 Caller station caller Circuit Caller cos caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 11 1 001 2390 Selected Trunk Group Selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number 64 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 19 EFTA00051344

6313 OUT RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 17:32 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:15 Answer Time 17:32:19 I End Time 17:32:19 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 2393. Selected station Selected circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 17:32 start Date Start Time 8/ 9/19 Answer Date [ 17:32:15 I Answer Time 8/ 9/19 I End Date 17:32:19 End Time 8/ 9/19 17:32:24 Caller station Caller Circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2391 selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 17:32 Start Date 8/ 9/19 Answer Date [ End Date 8/ 9/19 Start Time 17:32:54 I Answer Time End Time 17:32:56 Caller station caller Circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 2399 Selected Trunk Group selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Page 20 EFTA00051345

6313 OUT I Dialed Number I Account code Authorization Code Use CTRL/2 to CANCEL, CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 18:16 Start Date Start Time 8/ 9/19 I Answer Date 18:16:00 I Answer Time I End Date End Time 8/ 9/19 18:16:02 caller station caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 Selected circuit 11 Selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 2553 call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 18:18 Start Date. Start Time 8/ 9/19 I Answer Date 18:18:28 I Answer Time I End Date I End Time 8/ 9/19 18:18:30 Caller station caller Circuit caller COS Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2562 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code 'Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 18:46 start Date Start Time 8/ 9/19 Answer Date I 18:46:09 Answer Time I End Date I End Time 8/ 9/19 I 18:46:10 I Caller station Caller Circuit Caller COS Caller Routing Class 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I Selected COS 1 selected Routing class Page 21 EFTA00051346

Caller switch ID Caller ANT Record Audit conference Audit Access Code Code validation 6313 OUT 001 selected Route Pattern Selected Facility 2650 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 18:50 Start Date start Time 8/ 9/19 I Answer Date I End Date 18:50:30 I Answer Time 8/ 9/19 End Time 18:50:35 Caller station Caller Circuit Caller Cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 selected Trunk Group 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 Selected Route Pattern selected Facility 2675 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 18:57 start Date Start Time 8/ 9/19 1 Answer Date 18:57:20 1 Answer Time I End Date 8/ 9/19 I End Time 18:57:22 Caller station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 2697 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 19:3 Start Date 8/ 9/19 I Answer Date Page 22 I End Date • 8/ 9/19 I EFTA00051347

6313 our start Time 19:03:20 I Answer Time I End Tirm 19:03:21 I caller Station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 I 11 1 001 2721 Selected Trunk Group Selected circuit selected cos selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: Start Date Start Time 62 TIME STAMP: 9 -AUG-2019 19:6 8/ 9/19 Answer Date I End Date 8/ 9/19 19:06:12 I Answer Time I End Time 19:06:13 I Caller station caller Circuit Caller cos caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2730 Selected Trunk Group selected circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 19:13 Start Date start Time 8/ 9/19 Answer Date I 19:13:29 Answer Time End Date End Time 8/ 9/19 19:13:32 Caller station caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 selected COS 1 Selected Routing class 001 selected Route Pattern Selected Facility 2748 call Type ONE LINE I Call status DIALING I Queue status NULL QUEUE I Queue Time Dialed Number Account code Authorization Code Page 23 EFTA00051348

6313 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 19:34 Start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 19:34:48 I Answer Time End Time 19:34:48 caller station caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 O01 2798 Dialed Number Account Code Authorization Code Selected Trunk Group selected circuit selected cos selected Routing class Selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time se CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 9 -AUG-2019 19:53 Start Date start Time 8/ 9/19 Answer Date 19:53:33 I Answer Time I End Date End Time 19:53:35 8/ 9/19 1 Caller Station caller circuit caller COS caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected circuit 11 selected cos 1 Selected Routing class 001 selected Route Pattern selected Facility 2847 call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 20:3 Start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 20:03:41 Answer Time End Time 20:03:43 Caller Station caller circuit caller COS Caller Routing Class caller switch ID caller ANI Record Audit conference Audit Access Code 6313 I selected Trunk Group 04-08-03 selected circuit I 11 selected cos 1 I Selected Routing class 001 Selected Route Pattern selected Facility I 2871 Call Type ONE LINE I call status DIALING I Queue Status NULL QUEUE Page 24 EFTA00051349

I code Validation 6313 DuT I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 20:17:51 I Answer Time 8/ 9/19 I End Date 20:17:55 I End Time 8/ 9/19 20:17:55 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2897 Selected station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 20:17:51 I Answer Time 8/ 9/19 I End Date 20:17:55 I End Time 8/9/19 20:17:55 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code Validation 6313 Selected Station 04-08-03 Selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 2897 Call Type LINE TO LINE call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 20:28 Start Date Start Time 8/ 9/19 20:28:30 I Answer Date I Answer Time I End Date End Time 8/ 9/19 20:28:33 Caller Station Caller circuit caller cos 6313 I selected Trunk Group 04-08-03 Selected Circuit 11 Selected COS Page 25 EFTA00051350

I Caller Routing class caller switch ID caller ANi Record Audit conference Audit Access Code code validation 6313 ouT 1 Selected Routing Class I 001 Selected Route Pattern Selected Facility 2922 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code • Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 21:5 Start Date start Time 8/ 9/19 I Answer Date 21:05:04 I Answer Time End Date End Time 8/ 9/19 21:05:07 Caller Station Caller circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 selected Trunk Group 04-08-03 selected circuit 11 selected cos 1 selected Routing class 001 Selected Route Pattern Selected Facility 2980 call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 21:21 Start Date start Time 8/ 9/19 I Answer Date 21:21:44 I Answer Time End Date End Time 8/ 9/19 21:21:44 Caller station Caller circuit caller cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 3. 001 3007 Selected Trunk Group Selected circuit Selected cos Selected Routing class Selected Route Pattern selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 22:0 Page 26 EFTA00051351

start Date Start Time 8/ 9/19 I Answer 21:59:56 I Answer 6313 OUT Date 8/ 9/19 I End Date Time 22:00:04 I End Time 8/ 9/19 22:00:04 caller Station caller Circuit Caller Cos caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 001 3077 Dialed Number 6363 Account code Authorization code Selected Station Selected circuit Selected Cos selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 22:0 Start Date start Time 8/ 9/19 Answer Date I 21:59:56 Answer Time 8/ 9/19 I End Date 22:00:04 I End Time 8/ 9/19 22:00:13 Caller station Caller Circuit caller cos Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 Selected station 6363 04-08-03 selected Circuit 03-09-06 11 Selected cos 4 1 Selected Routing Class 4 001 selected Route Pattern selected Facility 3077 call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6363 Account code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 22:0 Start Date start Time 8/ 9/19 Answer Date I 22:00:13 Answer Time 8/ 9/19 I End Date 22:00:04 I End Time 8/ 9/19 22:00:14 Caller station Caller circuit caller cos Caller Routing Class caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 3077 selected Trunk Group Selected circuit selected cOS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Page 27 EFTA00051352

6313 Our use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 22:2 Start Date 8/ 9/19 I Answer oate End Date 8/ 9/19 Start Time 22:02:44 I Answer Time End Time 22:02:44 caller Station caller Circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 3080 #7 Selected Trunk Group Selected Circuit selected COS selected Routing Class selected Route Pattern selected Facility call Type ONE LINE call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 22:2 start Date 8/ 9/19 Answer Date I End Date 8/ 9/19 Start Time 22:02:54 Answer Time I End Time 22:02:55 Caller station caller circuit Caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 I 1 001 3079 I I 1 selected Trunk Group selected Circuit Selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 22:2 start Date 8/ 9/19 I Answer Date End Date 8/ 9/19 Start Time 22:02:56 I Answer Time End Time 22:02:56 Caller station caller circuit caller cOS caller Routing Class caller switch ID Caller ANI Record Audit conference Audit 6313 selected Trunk Group 04-06-03 selected circuit 11 Selected cos 1 Selected Routing Class 001 Selected Route Pattern selected Facility 3081 call Type ONE LINE Call Status DIALING Page 28 EFTA00051353

Access Code Code validation I Dialed Number I Account Code Authorization code 6313 OUT I Queue Status NULL QUEUE Queue Time Use CTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 9 -AUG-2019 22:3 Start Date Start Time 8/ 9/19 I Answer Date 22:03:58 I Answer Time I End Date End Time 8/ 9/19 22:03:58 caller Station Caller Circuit caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation Dialed Number Account Code Authorization code 6313 Selected Trunk Group 04-08-03 Selected circuit 1.1 Selected cos 1 Selected Routing Class 001 selected Route Pattern selected Facility 3083 call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Use cIRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 22:4 Start Date Start Time 8/ 9/19 Answer Date I End Date 8/ 9/19 22:04:36 I Answer Time I End Time 22:04:37 caller station Caller circuit caller cos caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 6313 selected Trunk Group 04-08-03 selected circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern Selected Facility 3085 call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 22:6 Start Date Start Time 8/ 9/19 I Answer Date 22:06:11 Answer Time I End Date End Time 8/ 9/19 22:06:28 caller station caller circuit 6313 I selected Trunk Group 6 04-08-03 I selected circuit 01-14-22 Page 29 EFTA00051354

caller cos caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code code validation 11 1 001 3086 9 call Type call Status Queue Status Queue Time 6313 OUT Selected COS 90 selected Routing class 1 Selected Route Pattern 23 Selected Facility 8 LINE TO TRUNK TRANSFER REQUEST NULL QUEUE Dialed Number 13473355136 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 22:6 Start Date start Time 8/ 9/19 I Answer Date 22:06:30 I Answer Time I End Date 8/ 9/19 I End Time 22:06:30 Caller station caller Circuit Caller cOS Caller Routing class caller switch xi) Caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Trunk Group 04-08-03 selected circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 3088 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 22:6 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 start Time 22:06:42 I Answer Time I End Time 22:06:43 Caller station caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6313 Selected Trunk Group 04-08-03 selected Circuit 11 selected cos 1 selected Routing class 001 selected Route Pattern selected Facility 3087 call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Adcount code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 83 TIME STAMP: 9 -AUG-2019 22:7 Page 30 EFTA00051355

6313 OUT Start Date Start Time 8/ 9/19 I Answer Date 22:07:02 I Answer Time I End Date I End Time 8/ 9/19 22:07:02 Caller Station Caller Circuit caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code Validation 6313 04-08-03 11 1 001 3091 #7 Selected Trunk Group Selected Circuit selected cos Selected Routing class selected Route Pattern selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/41 to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 22:7 Start Date Start Time 8/ 9/19 I Answer Date 22:07:11 I Answer Time End Date End Time 8/ 9/19 22:07:12 caller station Caller Circuit caller cos caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation Dialed Number Account Code Authorization Code 6313 04-08-03 11 1 001 3090 Selected Trunk Group Selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Use CTRL/z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 22:8 Start Date Start Time 8/ 9/19 I Answer Date 22:08:16 I Answer Time End Date End Time 8/9/19 22:08:16 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 3094 #7 call Status Queue Status Queue Time Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE PICK UP REQUEST NULL QUEUE Dialed Number Account Code Page 31 EFTA00051356

6313 OUT I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 22:8 Start Date Start Time 8/ 9/19 Answer Date 22:08:25 Answer Time I End Date End Time 8/9/19 22:08:27 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch /D Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3095 Selected Trunk Group selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 Answer Date 22:11:22 Answer rime End Date End Time 8/ 9/19 22:11:25 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 3099 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6326 Account Code Authorization code se.CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NumBER: 88 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 1 End Date 8/ 9/19 I 22:11:26 Answer Time 22:11:28 I End Time 22:11:28 Caller Station Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit 6313 I Selected Station 04-08-03 Selected Circuit 11 001 1 Selected cos Selected Route Pattern Selected Routing Class Selected Facility 3100 Call Type LINE TO LINE Page 32 6361 03-09-05 4 4 EFTA00051357

I Conference Audit I Access Code Code Validation Dialed Number 6361 Account Code Authorization Code 6313 OUT I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 Answer Date I 22:11:26 Answer Time 8/ 9/19 I End Date 8/ 9/19 22:11:28 I End Time 22:11:28 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3100 selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code • Use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 9 -AUG-2019 22:11 Start Date start Time 8/ 9/19 Answer Date I 22:11:29 Answer Time 8/ 9/19 I End Date 22:11:32 End Time 8/ 9/19 22:11:32 Caller Station caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 Selected station selected circuit Selected cos Selected Routing class 001 selected Route Pattern Selected Facility 3101 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6261 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 Answer Date I 22:11:29 Answer Time 8/ 9/19 I End Date 22:11:32 I End Time 8/ 9/19 22:11:42 Caller Station 6313 I Selected station 6261 Page 33 EFTA00051358

Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT 04-08-03 Selected Circuit 11 Selected COS 1 selected Routing Class 001 selected Route Pattern Selected Facility 3101 Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 I Answer Date 22:11:50 I Answer Time End Date End Time 8/ 9/19 22:11:52 Caller station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 Selected Trunk Group 04-08-03 selected Circuit 11 Selected COS 1 Selected Routing Class 001 selected Route Pattern Selected Facility 3106 Call Type ONE LINE Call Status PICK UP REQUEST #7 Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 22:12 Start Date Start Time 8/ 9/19 I Answer Date 22:12:01 I Answer Time I End Date End Time 8/ 9/19 22:12:03 Caller Station Caller circuit caller coS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 selected Trunk Group 04-08-03 selected Circuit 11 Selected cos 1 Selected Routing Class 001 Selected Route pattern Selected Facility 3107 Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE Page 34 EFTA00051359

RECORD NUMBER: 6313 OUT 94 TIME STAMP: 9 -AUG-2019 22:14 Start Date Start Time 8/ 9/19 I Answer Date 22:14:11 I Answer Time I End Date End Time 8/ 9/19 22:14:12 Caller Station Caller Circuit Caller COs Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3108 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:29 Start Date I Start Time 8/ 9/19 Answer Date I 22:29:05 Answer Time 8/ 9/19 I End Date 22:29:13 End Time 8/ 9/19 22:29:13 caller station caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Station 04-08-03 Selected circuit 11 Selected cos 1 1 Selected Routing Class 1 001 Selected Route Pattern Selected Facility 3123 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:30 Start Date Start Time 8/ 9/19 1 Answer Date 8/ 9/19 I End Date 8/ 9/19 22:29:05 I Answer Time 22:29:13 I End Time 22:30:01 caller station caller Circuit Caller cos caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 selected station 6317 04-08-03 selected Circuit 04-01-13 11 selected Cos 1 1 selected Routing Class 1 001 selected Route Pattern Selected Facility 3123 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Page 35 EFTA00051360

6313 otrr Account code I Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 9 -AUG-2019 22:30 Start Date start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 22:30:01 Answer Time 22:29:13 I End Time 22:30:02 Caller Station Caller circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3123 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code Use CTRL/7 to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 9 -AUG-2019 23:5 Start oate Start Time 8/ 9/19 Answer Date I 23:05:36 Answer Time I End Date I End Time 8/ 9/19 23:05:39 Caller station caller circuit caller cos Caller Routing Class Caller switch ID caller ANT Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3163 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code use .cTRL/7 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 9 -AUG-2019 23:30 Start Date start Time 8/ 9/19 I Answer Date 23:30:06 I Answer Time End Date End Time 8/9/19 23:30:08 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT 6313 Selected Trunk Group 04-08-03 Selected Circuit 11 selected cos 1 I Selected Routing class 001 I Selected Route Pattern I Selected Facility Page 36 EFTA00051361

6313 OUT [ Record Audit 3182 I call Type ONE LINE Conference Audit Call Status DIALING Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number Account code Authorization Code Use CTRL/Z.to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 9 -AUG-2019 23:34 Start Date 8/ 9/19 start Time 23:34:39 Answer Date Answer Time I End Date End Time 8/ 9/19 23:34:40 Caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 Selected Trunk Group 04-08-03 Selected circuit 11 selected cos 1 Selected Routing Class 001 Selected Route Pattern Selected Facility 3186 Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 9 -AUG-2019 23:46 Start Date Start Time , 8/ 9/19 I Answer Date 23:46:30 I Answer Time 8/ 9/19 I End Date 23:46:39 End Time 8/ 9/19 23:46:39 Caller station caller circuit caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3190 Selected Station 6270 Selected Circuit 02-06-12 Selected cos 14 selected Routing Class 4 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 102 TIME STAMP: 9 -AUG-2019 23:47 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date I 23:46:30 Answer Time 23:46:39 I End Time 8/ 9/19 23:47:20 Page 37 EFTA00051362