6314 OUT Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 12:25:50 I Answer Time 12:26:08 I End Time 8/11/19 12:26:08 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6227 04-08-06 11 1 001 411 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 12:25:50 I Answer Time 12:26:08 I End Time 12:26:19 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6227 04-08-06 11 1 001 411 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 12:38 Start Date 8/11/19 I Answer Date Start Time 12:38:25 I Answer Time 8/11/19 I End Date 12:38:30 I End Time 8/11/19 12:38:30 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6266 I Selected Station 03-08-09 I Selected Circuit 11 I selected COS 1 selected Routing class 001 I Selected Route Pattern I Selected Facility 459 I Call Type LINE TO LINE ( Call Status ANSWER Page 43 6314 04-09-03 11 1 EFTA00107445

Access Code Code validation I Dialed Number 6313 I Account Code I Authorization code 6314 OUT I Queue Status NULL QUEUE I Queue Time Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 11-AUG-2019 12:38 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 12:38:25 I Answer Time 12:38:30 I End Time 12:38:43 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6266 03-08-09 11 1 001 459 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 11-AUG-2019 13:0 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 13:00:43 I Answer Time 13:00:57 I End Time 8/11/19 13:00:57 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-03 107 1 5308 512 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9177045308 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 13:1 Start Date Start Time 8/11/19 I Answer Date 13:00:43 I Answer Time 8/11/19 I End Date 13:00:57 I End Time Caller Trunk Group Caller Circuit 5 I Selected station 01-12-03 I selected Circuit Page 44 8/11/19 I 13:01:18 I 6314 04-09-03 EFTA00107446

Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6314 OUT 107 I selected cos 11 1 I Selected Routing Class 1 selected Route Pattern 5308 I Selected Facility 512 I Call Type TRUNK TO LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 9177045308 Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 13:11 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 13:11:25 I Answer Time 13:11:29 I End Time 13:11:29 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6326 04-12-01 14 4 001 546 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 13:11 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 13:11:25 I Answer Time 13:11:29 I End Time 13:11:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6326 04-12-01 14 4 001 546 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 124 TIME STAMP: 11-AUG-2019 13:14 Page 45 EFTA00107447

6314 OUT I I I Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 I I start Time 13:14:43 I Answer Time 13:14:56 I End Time 13:14:56 I I I I Caller Station 6247 I Selected Station 6314 I Page 46 EFTA00107448

Code validation 6468 IN I Queue Time Dialed Number 6001 Account Code Authorization Code 3473203675 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:34 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:34:09 I Answer Time 13:34:35 I End Time 13:34:36 Caller Trunk Group caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-04 255 1 3675 868 Selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3473203675 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:34 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:34:36 I Answer Time 13:34:36 I End Time 8/ 9/19 13:34:36 Caller Trunk Group Caller Circuit Caller cos caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 5 01-12-02 107 1 868 Selected station selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:34 Start Date 8/ 9/19 I Answer Date start Time 13:34:36 I Answer Time 8/ 9/19 I End Date 13:34:36 I End Time 8/ 9/19 13:34:46 Caller Trunk Group Caller circuit Caller cos 5 I Selected Station 01-12-02 I Selected Circuit 107 I Selected COS Page 3 6468 04-09-04 11 EFTA00107449

Caller Routing Class 1 Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 868 6468 IN selected Routing class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:35:10 I Answer Time 13:35:10 I End Time 8/ 9/19 13:35:10 caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-02 107 1 868 selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:35:10 I Answer Time 13:35:10 I End Time 13:35:11 Caller Trunk Group Caller Circuit Caller coS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-02 107 1 868 Selected Station 6468 Selected Circuit 04-09-04 Selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 13:36 Page 4 EFTA00107450

Start Date Start Time 8/ 9/19 I Answer 13:35:44 Answer 6468 IN Date I End Date 8/ 9/19 Time I End Time 13:36:04 caller Station caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 882 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 13:36 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:36:16 I Answer Time 13:36:20 I End Time 8/ 9/19 13:36:20 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 887 Selected Station Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 13:36 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:36:16 I Answer Time 13:36:20 I End Time 13:36:30 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6265 03-11-12 11 1 001 887 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Page 5 EFTA00107451

6468 IN use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 13:43 Start Date Start Time 8/ 9/19 I Answer Date 13:42:59 I Answer Time I End Date I End Time 8/ 9/19 13:43:23 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-03 255 1 940 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 13:47 Start Date Start Time 8/ 9/19 I Answer Date 13:44:12 I Answer Time End Date End Time 8/ 9/19 13:47:15 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 9050 956 selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6464539050 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 14:1 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:01:17 I Answer Time 14:01:35 I End Time 14:01:35 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit 14 04-16-05 255 1 6210 1130 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Page 6 6468 04-09-04 11 1 EFTA00107452

Access Code Code validation 6468 IN I Queue Status NULL QUEUE I Queue Time Dialed Number 6001 Account Code Authorization Code 9175546210 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:1 Start Date Start Time 8/ 9/19 I Answer Date 14:01:17 I Answer Time 8/ 9/19 I End Date 14:01:35 I End Time 8/ 9/19 14:01:37 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-05 255 1 6210 1125 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9175546210 se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 14:1 Start Date Start Time 8/ 9/19 I Answer Date 14:01:37 I Answer Time 8/ 9/19 I End Date 14:01:37 I End Time 8/ 9/19 14:01:37 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 1125 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: Start Date Start Time I Caller Trunk Group I Caller Circuit 20 TIME STAMP: 9 -AUG-2019 14:2 8/ 9/19 I Answer Date 14:01:37 I Answer Time 8/ 9/19 I End Date 14:01:37 End Time 8/ 9/19 14:02:18 S I Selected Station 6468 01-12-01 I Selected Circuit Page 7 04-09-04 EFTA00107453

Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 IN 107 I Selected COS 11 1 I Selected Routing Class 1 Selected Route Pattern I Selected Facility 1125 I Call Type TRUNK TO LINE call Status IN CONVERSATION I Queue status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 14:5 Start Date Start Time 8/ 9/19 I Answer Date I End Date 14:05:16 I Answer Time 8/ 9/19 I End Time 14:05:37 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6326 04-12-01 14 4 001 1177 selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 14:15 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date start Time 14:15:20 I Answer Time 14:15:24 I End Time 8/ 9/19 14:15:24 Caller Trunk Group 14 Selected station 6468 Caller Circuit 04-16-04 Selected circuit 04-09-04 caller cos 255 selected COS 11 Caller Routing Class Caller switch /D 1 Selected Routing Class selected Route Pattern 1 Caller ANI 6170 Selected Facility Record Audit 1296 Call Type TRUNK TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 6001 Account Code Authorization Code 5162446170 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 14:15 Page 8 EFTA00107454

6468 IN Start Date 8/ 9/19 I Answer Date Start Time 14:15:20 I Answer Time 8/ 9/19 I End Date 8/ 9/19 14:15:24 I End Time 14:15:25 Caller Trunk Group caller Circuit caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-04 255 1 6170 1285 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 5162446170 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 14:15 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:15:25 I Answer Time 14:15:25 I End Time 8/ 9/19 14:15:25 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 I 01-12-01 I 107 1 I 1285 I Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 14:15 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:15:25 I Answer Time 14:15:25 I End Time 14:15:36 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 I Selected Station 6468 01-12-01 I Selected Circuit 04-09-04 107 I Selected COS 11 1 I Selected Routing Class 1 I Selected Route Pattern I Selected Facility 1285 I Call Type TRUNK TO LINE I Call Status CONVERSATION BEFORE HOLD I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Page 9 EFTA00107455

6468 IN I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 14:16 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:16:14 I Answer Time 14:16:14 I End Time 14:16:14 Caller Trunk Group Caller Circuit Caller COS caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 1285 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 14:16 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:16:14 I Answer Time 14:16:14 I End Time 14:16:38 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 1285 Selected station 6468 Selected circuit 04-09-04 selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 14:16 Start Date Start Time 8/ 9/19 I Answer Date 14:16:40 I Answer Time 8/ 9/19 I End Date 14:16:40 I End Time 8/ 9/19 14:16:40 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit 5 01-12-01 107 1 1285 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Page 10 6468 04-09-04 11 1 EFTA00107456

Conference Audit Access Code code validation 6468 IN I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 14:16 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 14:16:40 Answer Time 14:16:40 I End Time 14:16:41 caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 1285 Selected Station 6468 Selected Circuit 04-09-04 selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 14:21 Start Date Start Time 8/ 9/19 Answer Date I 14:18:21 Answer Time I End Date End Time 8/ 9/19 14:21:25 Caller Trunk Group Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 9712 1331 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6053219712 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 14:25 Start Date 8/ 9/19 I Answer Date Start Time 14:24:21 I Answer Time 8/ 9/19 I End Date 14:25:35 I End Time 8/ 9/19 14:25:35 Caller Trunk Group 14 I Selected Station 6468 Page 11 EFTA00107457

Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 04-16-01 255 1 3788 1414 6468 IN selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3474963788 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:24:21 I Answer Time 14:25:35 I End Time 14:25:36 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-01 255 1 3788 1407 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3474963788 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:25:36 I Answer Time 14:25:36 I End Time 8/ 9/19 14:25:36 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-03 107 1 1407 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 12 EFTA00107458

RECORD NUMBER: 6468 IN 34 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:25:36 I Answer Time 14:25:36 I End Time 8/ 9/19 14:25:43 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 5 01-12-03 107 1 1407 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 14:26 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:26:23 Answer Time 14:26:31 I End Time 14:26:31 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 3788 1432 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3474963788 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 14:26 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:26:23 I Answer Time 14:26:31 I End Time 14:26:31 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 3788 1432 Selected Station 6468 Selected Circuit 04-09-04 Selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6001 Page 13 EFTA00107459

6468 IN I Account Code I Authorization Code 3474963788 Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 14:34 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:33:56 I Answer Time 14:34:03 I End Time 8/ 9/19 14:34:03 Caller Trunk Group caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 9006 1502 selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9292839006 Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 14:34 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:33:56 I Answer Time 14:34:03 I End Time 14:34:05 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 9006 1499 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9292839006 Use CTRL/7 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 14:34 Start Date Start Time 8/ 9/19 I Answer Date 14:34:05 I Answer Time 8/ 9/19 I End Date 14:34:05 I End Time 8/ 9/19 14:34:05 Caller Trunk Group Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI 5 01-12-02 107 1 Selected station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Page 14 6468 04-09-04 /2 1 EFTA00107460

Record Audit Conference Audit Access Code Code Validation 6468 IN 1499 I Call Type Call Status I Queue status I Queue Time TRUNK To LINE ANSWER NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 14:35 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:34:05 I Answer Time 14:34:05 I End Time 14:35:02 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation S 01-12-02 107 1 1499 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 14:46 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:45:43 I Answer Time 14:46:10 I End Time 8/ 9/19 14:46:10 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 1595 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 14:46 Start Date Start Time 8/ 9/19 I Answer Date 14:45:43 I Answer Time 8/ 9/19 I End Date 14:46:10 End Time 8/ 9/19 14:46:23 Page 15 EFTA00107461

Caller station caller Circuit caller COS caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6468 IN 6270 Selected Station 02-06-12 I Selected circuit 14 I selected cos 4 selected Routing Class 001 I Selected Route Pattern I Selected Facility 1595 I Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -AUG-2019 14:47 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:47:39 I Answer Time 14:47:42 I End Time 8/ 9/19 14:47:42 Caller Trunk Group Caller Circuit Caller COS caller Routing class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 3500 1612 Selected Station selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 2013363500 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 14:47 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:47:39 I Answer Time 14:47:42 I End Time 14:47:43 caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI 3500 Record Audit 1609 conference Audit Access Code Code validation 14 04-16-02 255 1 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2013363500 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 16 EFTA00107462

6468 IN RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 14:47 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:47:43 I Answer Time 14:47:43 I End Time 8/ 9/19 14:47:43 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 I 1 107 1609 I Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 14:48 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:47:43 Answer Time 14:47:43 I End Time 14:48:01 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 5 01-12-01 107 1 1609 Selected Station 6468 Selected Circuit 04-09-04 selected cos 11 Selected Routing class 1 Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 9 -AUG-2019 14:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:49:13 I Answer Time 14:49:13 I End Time 8/ 9/19 14:49:13 caller Trunk Group Caller circuit Caller coS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 1609 Selected Station Selected circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Page 17 EFTA00107463

6468 IN Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 14:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:49:13 Answer Time 14:49:13 I End Time 14:49:27 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller AN' Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 1609 Selected Station 6468 Selected Circuit 04-09-04 Selected cos 11 Selected Routing Class 1 Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 14:50 Start Date Start Time 8/ 9/19 I Answer Date 14:50:46 Answer Time 8/ 9/19 I End Date 14:50:46 I End Time 8/ 9/19 14:50:46 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 5 01-12-01 107 1 1609 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 14:51 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:50:46 I Answer Time 14:50:46 I End Time 8/ 9/19 14:51:26 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID 5 I selected station 01-12-01 Selected Circuit 107 Selected COS 1 Selected Routing Class I Selected Route Pattern Page 18 6468 04-09-04 11 1 EFTA00107464

Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 IN I Selected Facility 1609 I Call Type TRUNK TO LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 14:53 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:53:00 I Answer Time 14:53:03 I End Time 8/ 9/19 14:53:03 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6270 02-06-12 I 14 4 001 1665 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 14:53 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:53:00 I Answer Time 14:53:03 I End Time 8/ 9/19 14:53:20 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6270 I 02-06-12 1 14 4 I 001 I I I 1665 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code 6468 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 14:54 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:54:20 I Answer Time 14:54:31 I End Time Page 19 8/ 9/19 I 14:54:31 EFTA00107465

6468 IN Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 14 04-16-02 255 1 8754 1675 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3476918754 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 14:54 Start Date Start Time 8/ 9/19 I Answer Date 14:54:20 I Answer Time 8/ 9/19 I End Date 14:54:31 End Time 8/ 9/19 14:54:32 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 8754 1673 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3476918754 se cTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 14:54 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 14:54:32 I Answer Time 14:54:32 I End Time 8/ 9/19 14:54:32 Caller Trunk Group Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 1673 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number ACCOUnt Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 20 EFTA00107466

6468 IN RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 14:54 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:54:32 Answer Time 14:54:32 I End Time 14:54:54 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 1673 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 14:55 Start Date Start Time 8/ 9/19 I Answer Date 14:55:53 Answer Time 8/ 9/19 I End Date 14:55:56 I End Time 8/ 9/19 14:55:56 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 8375 1685 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2126198375 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 14:55 Start Date Start Time 8/ 9/19 I Answer Date 14:55:53 Answer Time 8/ 9/19 I End Date 14:55:56 End Time 8/ 9/19 14:55:57 Caller Trunk Group 14 Caller Circuit 04-16-02 Caller COS 255 Caller Routing Class 1 Caller Switch ID Caller ANI 8375 Record Audit 1682 Conference Audit Access Code Code validation Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Page 21 6468 04-09-04 11 1 EFTA00107467

6468 IN I Dialed Number 6001 I Account Code I Authorization Code 2126198375 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 14:55 Start Date Start Time 8/ 9/19 I Answer Date 14:55:57 I Answer Time 8/ 9/19 I End Date 14:55:57 End Time 8/ 9/19 14:55:57 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 5 I Selected Station 01-12-01 Selected Circuit 107 I Selected cos 1 I Selected Routing Class Selected Route Pattern I Selected Facility 1682 I Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 14:58 Start Date Start Time 8/ 9/19 I Answer Date 14:55:57 I Answer Time 8/ 9/19 I End Date 14:55:57 End Time 8/ 9/19 14:58:56 caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 1682 Selected Station Selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 15:4 Start Date Start Time 8/ 9/19 I Answer Date 15:03:17 I Answer Time 8/ 9/19 I End Date 15:04:45 I End Time 8/ 9/19 15:04:45 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class 14 I Selected Station 04-16-02 I selected circuit 255 I Selected cos 1 I Selected Routing class Page 22 6468 04-09-04 11 1 EFTA00107468

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 IN I Selected Route Pattern 9712 I Selected Facility 1723 I Call Type TRUNK TO LINE I Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6001 Account Code Authorization Code 6053219712 se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 15:4 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:03:17 I Answer Time 15:04:45 I End Time 15:04:46 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 14 I 04-16-02 I 255 I 1 I 9712 I 1719 I I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6053219712 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 15:4 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:04:46 I Answer Time 15:04:46 I End Time 8/ 9/19 15:04:46 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 1719 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 15:5 I Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date Page 23 8/ 9/19 I EFTA00107469

6468 IN Start Time 15:04:46 I Answer Time 15:04:46 I End Time 15:05:15 caller Trunk Group Caller Circuit caller cOS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 01-12-01 I 107 1 1719 Selected Station 6468 Selected circuit 04-09-04 selected COS 11 Selected Routing Class 1 Selected Route Pattern selected Facility call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code se cTRL/z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 9 -AUG-2019 15:6 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:06:24 I Answer Time 15:06:34 I End Time 15:06:34 caller Trunk Group caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 14 04-16-02 255 1 9712 1741 Selected station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6053219712 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 15:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:06:24 I Answer Time 15:06:34 I End Time 15:06:36 caller Trunk Group Caller circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 9712 1739 selected Station selected circuit Selected COS selected Routing Class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account code Authorization Code 6053219712 Page 24 EFTA00107470

6468 IN use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 15:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:06:36 I Answer Time 15:06:36 I End Time 8/ 9/19 15:06:36 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 1739 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 15:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:06:36 I Answer Time 15:06:36 I End Time 15:06:57 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 I Selected Station 6468 01-12-01 I Selected Circuit 04-09-04 107 I Selected cos 11 1 I Selected Routing class 1 Selected Route Pattern 1739 Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 15:8 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:08:03 I Answer Time 15:08:29 I End Time 8/ 9/19 15:08:29 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code 14 04-16-03 255 1 9712 1752 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Page 25 6468 04-09-04 11 1 EFTA00107471

Code Validation 6468 IN I Queue Time Dialed Number 6001 Account Code Authorization code 6053219712 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 15:8 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:08:03 I Answer Time 15:08:29 I End Time 15:08:30 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-03 255 1 9712 1749 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6053219712 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 15:8 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:08:30 I Answer Time 15:08:30 I End Time 15:08:30 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 I Selected station 01-12-01 I Selected Circuit 107 I Selected COS 1 I Selected Routing Class I Selected Route Pattern Selected Facility 1749 Call Type TRUNK TO LINE Call Status ANSWER I Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 15:8 Start Date Start Time 8/ 9/19 I Answer Date 15:08:30 I Answer Time 8/ 9/19 I End Date 8/ 9/19 15:08:30 I End Time 15:08:35 Caller Trunk Group 5 I Selected station 6468 caller circuit 01-12-01 I Selected Circuit 04-09-04 caller COS 107 I selected COS 11 Page 26 EFTA00107472

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 1 1749 6468 IN Selected Routing Class 1 selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 15:23 Start Date Start Time 8/ 9/19 I Answer Date 15:22:52 I Answer Time I End Date 8/ 9/19 I End Time 15:23:29 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-03 255 1 1001 1820 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2125811001 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 15:27 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 15:27:22 I Answer Time 15:27:28 I End Time 15:27:28 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 1848 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 15:27 Page 27 EFTA00107473

6468 IN Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 15:27:22 I Answer Time 15:27:28 I End Time 15:27:31 Caller Station caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 1848 Selected Station selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 15:28 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:27:55 I Answer Time 15:28:00 I End Time 15:28:00 Caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6270 02-06-12 14 4 001 1849 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code 6468 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 15:28 Start Date Start Time 8/ 9/19 I Answer Date 15:27:55 I Answer Time 8/ 9/19 I End Date 8/ 9/19 15:28:00 I End Time 15:28:12 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6270 02-06-12 14 4 001 1849 selected station 6468 Selected circuit 04-09-04 selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization code Page 28 EFTA00107474

6468 IN use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 9 -AUG-2019 15:28 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:28:16 I Answer Time 15:28:16 I End Time 8/ 9/19 15:28:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 1849 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 15:29 Start Date Start Time 8/ 9/19 I Answer Date 15:28:16 I Answer Time 8/ 9/19 I End Date 15:28:16 End Time 8/ 9/19 15:29:25 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 1849 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 15:30 Start Date Start Time 8/ 9/19 I Answer Date 15:30:31 I Answer Time 8/ 9/19 I End Date 15:30:36 I End Time 8/ 9/19 15:30:36 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6270 02-06-12 14 4 001 1870 Selected Station Selected Circuit Selected COS Selected Routing Class Selected ROUte Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Page 29 6468 04-09-04 11 1 EFTA00107475

Access Code Code Validation 6468 IN I Queue Status NULL QUEUE I Queue Time Dialed Number 6468 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 15:31 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:30:31 I Answer Time 15:30:36 I End Time 15:31:01 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 1870 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 15:38 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:36:45 I Answer Time 15:38:56 I End Time 8/ 9/19 15:38:56 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 I 1 255 2019 1890 Selected Station Selected Circuit Selected CO5 Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3478342019 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 83 TIME STAMP: 9 -AUG-2019 15:38 Start Date Start Time 8/ 9/19 I Answer Date 15:36:45 I Answer Time 8/ 9/19 I End Date 15:38:56 I End Time 8/ 9/19 I 15:38:57 Caller Trunk Group I Caller Circuit 14 I Selected station 04-16-02 I Selected Circuit Page 30 6468 04-09-04 EFTA00107476

Caller COS 255 caller Routing Class 1 Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 2019 1888 6468 IN selected COS 11 Selected Routing class 1 Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 6001 Account Code Authorization Code 3478342019 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 15:38 start Date start Time 8/ 9/19 I Answer Date 15:38:57 I Answer Time 8/ 9/19 I End Date 15:38:57 I End Time 8/ 9/19 15:38:57 caller Trunk Group Caller Circuit Caller Cos Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 5 01-12-02 107 1 1888 Selected station Selected circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 15:39 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:38:57 Answer Time 15:38:57 I End Time 15:39:00 caller Trunk Group caller circuit Caller COS Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-02 107 1 1888 Selected station 6468 selected Circuit 04-09-04 selected C05 11 selected Routing Class 1 Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 16:1 Page 31 EFTA00107477

6468 IN Start Date 8/ 9/19 I Answer Date Start Time 16:01:44 I Answer Time 8/ 9/19 I End Date 8/ 9/19 16:01:44 I End Time 16:01:44 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation S 01-12-02 107 1 1888 Selected station selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 16:5 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 16:01:44 Answer Time 16:01:44 I End Time 16:05:57 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-02 107 1 1888 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 9 -AUG-2019 16:6 Start Date Start Time 8/ 9/19 I Answer Date 16:06:18 I Answer Time I End Date I End Time 8/ 9/19 16:06:38 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation Dialed Number 6468 Account Code 6426 02-04-08 4 4 001 2030 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status RINGING Queue status NULL QUEUE Queue Time Page 32 6468 04-09-04 11 1 EFTA00107478

6468 IN I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 9 -AUG-2019 16:7 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:06:59 I Answer Time 16:07:20 I End Time 16:07:20 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6426 02-04-08 4 4 001 2032 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 9 -AUG-2019 16:7 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:06:59 I Answer Time 16:07:20 I End Time 16:07:25 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6426 02-04-08 4 4 001 2032 Call Type Call Status Queue Status Queue Time Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -AUG-2019 16:10 Start Date Start Time 8/ 9/19 I Answer Date 16:10:47 I Answer Time Caller Station 6426 Caller Circuit 02-04-08 Caller COS 4 Caller Routing Class 4 Caller Switch ID 001 Caller ANI Record Audit 2045 8/ 9/19 I End Date 8/ 9/19 16:10:51 I End Time 16:10:51 Selected Station 6468 Selected Circuit 04-09-04 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Page 33 EFTA00107479

Conference Audit Access Code Code Validation 6468 IN I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 16:11 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:10:47 I Answer Time 16:10:51 I End Time 16:11:02 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6426 02-04-08 4 4 001 2045 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 16:12 Start Date Start Time 8/ 9/19 I Answer Date 16:12:12 I Answer Time I End Date I End Time 8/ 9/19 16:12:14 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6467 03-03-04 11 1 001 2055 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 94 TIME STAMP: 9 -AUG-2019 16:12 Start Date Start Time 8/ 9/19 ( Answer Date 16:12:18 I Answer Time 8/ 9/19 I End Date 16:12:25 I End Time 8/ 9/19 16:12:25 Caller station 6467 I Selected Station Page 34 6468 EFTA00107480

caller circuit caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 03-03-04 11 1 001 2057 6468 IN selected circuit selected cos selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 04-09-04 11 1 Dialed Number Account Code Authorization Code 6468 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 16:12 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:12:18 I Answer Time 16:12:25 I End Time 16:12:36 Caller station Caller Circuit Caller COS caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code code validation 6467 03-03-04 11 1 001 2057 Call Status Queue Status Queue Time Selected station Selected circuit Selected COS Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE IN CONVERSATION NULL QUEUE 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 16:17 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 16:17:00 I Answer Time 16:17:04 End Date End Time 8/ 9/19 16:17:04 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code Validation 6296 03-09-04 4 4 001 2084 selected station Selected circuit Selected cos selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE Page 35 EFTA00107481

RECORD NUMBER: 97 6468 IN TIME STAMP: 9 -AUG-2019 16:17 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:17:00 I Answer Time 16:17:04 I End Time 16:17:10 Caller station caller Circuit Caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code code validation 6296 03-09-04 4 4 001 2084 Selected station Selected Circuit selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use cTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 9 -AUG-2019 16:18 start Date start Time 8/ 9/19 Answer Date 16:18:07 I Answer Time 8/ 9/19 I End Date 16:18:19 I End Time 8/ 9/19 16:18:19 Caller station caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 2094 selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 9 -AUG-2019 16:18 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:18:07 I Answer Time 16:18:19 I End Time 16:18:27 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6365 Selected Station 03-09-07 selected circuit 4 selected cos 4 Selected Routing class 001 Selected Route Pattern Selected Facility 2094 call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Page 36 EFTA00107482

6468 IN I Account code I Authorization code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 9 -AUG-2019 16:22 Start Date Start Time 8/ 9/19 I Answer Date 16:22:40 I Answer Time 8/ 9/19 I End Date 16:22:51 I End Time 8/ 9/19 16:22:51 Caller Station Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6367 03-09-09 4 4 001 2111 Selected station Selected Circuit selected Cos selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 9 -AUG-2019 16:22 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 16:22:40 I Answer Time 16:22:51 I End Time 16:22:59 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6367 03-09-09 I 4 4 001 2111 Selected Station selected Circuit Selected cos selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 102 TIME STAMP: 9 -AUG-2019 16:24 Start Date Start Time 8/ 9/19 I Answer Date 16:24:48 I Answer Time 8/ 9/19 I End Date 16:24:52 I End Time 8/ 9/19 16:24:52 Caller Station 6404 Selected station 6468 caller Circuit 03-14-02 selected Circuit 04-09-04 Caller cos 11 I Selected cos 11 Caller Routing Class 1 Selected Routing class 1 Caller switch ID Caller ANI 001 I Selected Route Pattern Selected Facility Page 37 EFTA00107483

Record Audit Conference Audit Access code Code validation 6468 IN 2120 I call Type I Call Status I Queue Status I Queue Time LINE TO LINE ANSWER NULL QUEUE Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to RECORD NUMBER: 103 TIME STAMP: 9 -AUG-2019 16:25 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I Start Time 16:24:48 I Answer Time 16:24:52 CONTINUE End Date 8/ 9/19 End Time 16:25:00 Caller Station 6404 Selected Station 6468 Caller Circuit 03-14-02 Selected Circuit 04-09-04 Caller COS 11 Selected cos 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 2120 Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 9 -AUG-2019 16:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 16:25:01 I Answer Time 16:25:10 I End Time 8/ 9/19 16:25:10 Caller Station 6366 Selected Station 6468 Caller Circuit 03-09-08 Selected Circuit 04-09-04 Caller COS 4 Selected COS 11 Caller Routing Class 4 Selected Routing Class 1 Caller Switch ID Caller ANI 001 Selected Route Pattern selected Facility Record Audit 2121 Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6468 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 105 TIME STAMP: 9 -AUG-2019 16:25 Start Date 8/ 9/19 I Answer Date Start Time 16:25:01 I Answer Time 8/ 9/19 I End Date 16:25:10 I End Time 8/ 9/19 I 16:25:16 I Page 38 EFTA00107484

Caller Station Caller Circuit caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6366 03-09-08 4 4 001 2121 6468 IN Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 9 -AUG-2019 16:26 Start Date Start Time 8/ 9/19 I Answer Date 16:26:09 I Answer Time 8/ 9/19 I End Date 8/ 9/19 16:26:13 I End Time 16:26:13 caller Trunk Group Caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 1001 2126 Selected station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2125811001 se cTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 9 -AUG-2019 16:26 start Date Start Time 8/ 9/19 16:26:09 I Answer Date I Answer Time 8/ 9/19 I End Date 16:26:13 I End Time 8/ 9/19 16:26:14 Caller Trunk Group Caller Circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 I Selected Station 04-16-02 I Selected Circuit 255 I Selected COS 1 selected Routing Class Selected Route Pattern 1001 Selected Facility 2125 I Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 2125811001 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 39 EFTA00107485

6468 IN RECORD NUMBER: 108 TIME STAMP: 9 -AUG-2019 16:26 Start Date Start Time 8/ 9/19 I Answer Date 16:26:14 Answer Time 8/ 9/19 I End Date 16:26:14 I End Time 8/ 9/19 16:26:14 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation S 01-12-01 I 107 1 I 2125 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 9 -AUG-2019 16:30 Start Date 8/ 9/19 I Answer Date Start Time 16:26:14 I Answer Time 8/ 9/19 I End Date 8/ 9/19 16:26:14 I End Time 16:30:34 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 I Selected Station 01-12-01 Selected Circuit 107 I Selected COS 1 I Selected Routing Class Selected Route Pattern Selected Facility 2125 Call Type TRUNK TO LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 9 -AUG-2019 16:30 Start Date Start Time 8/ 9/19 I Answer Date 16:30:41 I Answer Time 8/ 9/19 I End Date 16:30:50 I End Time 8/ 9/19 16:30:50 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 2155 selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Page 40 EFTA00107486

6468 IN Dialed Number 6468 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 9 -AUG-2019 16:30 Start Date 8/ 9/19 Start Time 16:30:41 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Answer Time 16:30:50 I End Time 16:30:51 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 2155 Selected station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 9 -AUG-2019 16:30 Start Date Start Time 8/ 9/19 I Answer Date 16:30:51 I Answer Time 8/ 9/19 I End Date 16:30:59 I End Time 8/ 9/19 16:30:59 caller Station Caller Circuit Caller Cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 2157 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 113 TIME STAMP: 9 -AUG-2019 16:31 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date start Time 16:30:51 I Answer Time 16:30:59 I End Time 8/ 9/19 I 16:31:14 caller Station 638 I selected Station 6468 I Caller Circuit 03-709-12 I Selected Circuit 04-09-04 Caller COS 4 I Selected COS 11 Caller Routing Class Caller switch to 4 001 Selected Routing Class I Selected Route Pattern 1 Page 41 EFTA00107487

Caller ANI Record Audit Conference Audit Access Code Code validation 6468 IN selected Facility 2157 I call Type LINE TO LINE I Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 16:31:49 I Answer Date I Answer Time 8/ 9/19 I End Date 16:32:18 I End Time 8/ 9/19 16:32:18 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 14 I 04-16-02 I 255 I 1 I I I 1670 2161 selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2126211670 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 I Answer Date 16:31:49 I Answer Time 8/ 9/19 I End Date 16:32:18 I End Time 8/ 9/19 16:32:20 Caller Trunk Group Caller Circuit Caller CoS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 14 04-16-02 255 1 1670 2160 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2126211670 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 116 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 End Date 16:32:20 I Answer Time 16:32:20 I End Time Page 42 8/ 9/19 I 16:32:20 I EFTA00107488

6468 IN caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 2160 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:32:20 I Answer Time 16:32:20 I End Time 16:32:42 Caller Trunk Group caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 2160 Selected Station 6468 Selected Circuit 04-09-04 Selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 9 -AUG-2019 16:34 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:34:10 I Answer Time 16:34:14 I End Time 16:34:14 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 I Selected Station 03-09-06 I Selected Circuit 4 I Selected COS 4 I Selected Routing Class 001 I Selected Route Pattern Selected Facility 2172 Call Type LINE TO LINE Call Status ANSWER I Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 43 EFTA00107489

6468 IN RECORD NUMBER: 119 TIME STAMP: 9 -AUG-2019 16:34 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:34:10 I Answer Time 16:34:14 I End Time 16:34:24 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 2172 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 9 -AUG-2019 16:42 Start Date Start Time 8/ 9/19 I Answer Date 16:42:17 Answer Time 8/ 9/19 I End Date 8/ 9/19 16:42:22 I End Time 16:42:22 Caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6361 03-09-05 4 4 001 2187 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 9 -AUG-2019 16:42 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:42:17 Answer Time 16:42:22 I End Time 16:42:31 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6361 03-09-05 4 4 001 2187 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 44 6468 04-09-04 11 1 EFTA00107490

6468 IN I Dialed Number 6468 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 9 -AUG-2019 16:45 Start Date Start Time 8/ 9/19 I Answer Date 16:45:21 I Answer Time 8/ 9/19 I End Date 8/ 9/19 16:45:29 I End Time 16:45:29 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 2199 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 9 -AUG-2019 16:45 Start Date 8/ 9/19 Start Time 16:45:21 Answer Date 8/ 9/19 I End Date 8/ 9/19 Answer Time 16:45:29 I End Time 16:45:36 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6378 03-09-12 4 4 001 2199 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 124 TIME STAMP: 9 -AUG-2019 16:47 Start Date Start Time 8/ 9/19 I Answer Date 16:47:46 I Answer Time 8/ 9/19 I End Date 16:47:56 I End Time 8/ 9/19 16:47:56 Caller Station 6361 ( selected Station 6468 Caller Circuit 03-09-05 I Selected Circuit 04-09-04 caller COS 4 I Selected COS 11 I Caller Routing Class 4 I Selected Routing Class 1 Page 45 EFTA00107491

Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 001 2209 6468 IN Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 9 -AUG-2019 16:48 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:47:46 I Answer Time 16:47:56 I End Time 16:48:05 caller Station Caller circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6361 03-09-05 4 4 001 2209 selected Station selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 9 -AUG-2019 16:49 Start Date Start Time 8/ 9/19 I Answer Date 16:49:09 I Answer Time 8/ 9/19 I End Date 16:49:17 I End Time 8/ 9/19 16:49:17 Caller Station caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 6261 03-09-03 4 4 001 2216 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 127 I Start Date TIME STAMP: 9 -AUG-2019 16:49 8/ 9/19 I Answer Date 8/ 9/19 I End Date Page 46 8/ 9/19 EFTA00107492

Start Time 16:49:09 I Answer 6468 IN Time 16:49:17 I End Time 16:49:31 Caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6261 03-09-03 4 4 001 2216 Selected station Selected circuit Selected COS selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 Start Date 8/ 9/19 Start Time 16:57:53 TIME STAMP: 9 -AUG-2019 16:57 Answer Date I Answer Time 8/ 9/19 I End Date 16:57:59 End Time 8/ 9/19 16:57:59 caller station Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6379 03-09-11 4 4 001 2248 Selected station selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 9 -AUG-2019 16:58 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:57:53 I Answer Time 16:57:59 I End Time 16:58:08 Caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6379 03-09-11 4 4 001 2248 Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Page 47 EFTA00107493

6468 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 9 -AUG-2019 16:58 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 16:58:12 I Answer Time 16:58:19 I End Time 8/ 9/19 16:58:19 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 0679 2249 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 6462670679 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 9 -AUG-2019 16:58 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:58:12 I Answer Time 16:58:19 I End Time 16:58:20 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 I 255 1 0679 2247 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6462670679 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 132 TIME STAMP: 9 -AUG-2019 16:58 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 16:58:20 I Answer Time 16:58:20 I End Time 8/ 9/19 16:58:20 Caller Trunk Group Caller Circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code S 01-12-01 I 107 1 2247 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Page 48 6468 04-09-04 11 1 EFTA00107494

Code Validation 6468 IN I Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 9 -AUG-2019 16:59 Start Date Start Time 8/ 9/19 I Answer Date 16:58:20 I Answer Time 8/ 9/19 I End Date 8/ 9/19 16:58:20 I End Time 16:59:20 Caller Trunk Group caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 2247 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time 6468 04-09-04 11 1 TRUNK TO LINE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: 9 -AUG-2019 17:1 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:01:40 I Answer Time 17:01:45 I End Time 8/ 9/19 17:01:45 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 14 04-16-02 255 1 4528 2269 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6464044528 Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 135 TIME STAMP: 9 -AUG-2019 17:1 Start Date Start Time 8/ 9/19 I Answer Date 17:01:40 I Answer Time 8/ 9/19 I End Date 17:01:45 I End Time 8/ 9/19 17:01:46 Caller Trunk Group Caller circuit caller cos 14 I selected station 04-16-02 I selected circuit 255 I selected COS Page 49 6468 04-09-04 11 EFTA00107495

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 IN 1 I Selected Routing class 1 Selected Route Pattern 4528 I Selected Facility 2266 I Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6001 Account Code Authorization Code 6464044528 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 9 -AUG-2019 17:1 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:01:46 I Answer Time 17:01:46 I End Time 8/ 9/19 17:01:46 Caller Trunk Group Caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 2266 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 9 -AUG-2019 17:2 Start Date Start Time 8/ 9/19 I Answer Date 17:01:46 I Answer Time 8/ 9/19 I End Date 17:01:46 I End Time 8/ 9/19 17:02:28 Caller Trunk Group Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 2266 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 138 TIME STAMP: 9 -AUG-2019 17:4 Page 50 EFTA00107496

6468 IN Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 17:03:02 I Answer Time 17:04:06 I End Time 17:04:06 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 9712 2277 Selected Station Selected circuit Selected cos selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6053219712 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 139 TIME STAMP: 9 -AUG-2019 17:4 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:03:02 I Answer Time 8/ 9/19 17:04:06 I End Time 17:04:07 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 9712 2272 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6053219712 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 140 TIME STAMP: 9 -AUG-2019 17:4 Start Date Start Time 17:04:07 I Answer Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:04:07 I End Time 8/ 9/19 17:04:07 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 2272 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code Page 51 EFTA00107497

6468 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 141 TIME STAMP: 9 -AUG-2019 17:4 Start Date 8/ 9/19 Start Time 17:04:07 I Answer Date I Answer Time 8/ 9/19 I End Date 17:04:07 I End Time 8/ 9/19 17:04:27 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 5 01-12-01 107 1 2272 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 9 -AUG-2019 17:27 Start Date Start Time 8/ 9/19 8/ 9/19 I End Date 8/ 9/19 17:27:46 I Answer Time 17:27:53 I End Time 17:27:53 I Answer Date Caller Trunk Group Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 I 04-16-OS I 255 I 1 I 4796 I 2361 1 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3608194796 use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 143 TIME STAMP: 9 -AUG-2019 17:27 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:27:46 I Answer Time 17:27:53 I End Time 17:27:54 Caller Trunk Group Caller Circuit Caller Cos Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit 14 04-16-05 255 1 4796 2359 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK To LINE call Status IN CONVERSATION Page 52 6468 04-09-04 11 1 EFTA00107498

Access Code Code validation 6468 IN I Queue Status NULL QUEUE Queue Time Dialed Number 6001 Account Code Authorization code 3608194796 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 9 -AUG-2019 17:27 Start Date Start Time 8/ 9/19 I Answer Date 17:27:54 I Answer Time 8/ 9/19 I End Date 17:27:54 I End Time 8/ 9/19 17:27:54 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 5 01-12-02 107 1 2359 Selected station Selected Circuit Selected cos selected Routing Class Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 9 -AUG-2019 17:28 Start Date 8/ 9/19 start Time 17:27:54 I Answer Date I Answer Time 8/ 9/19 I End Date 17:27:54 I End Time 8/ 9/19 17:28:42 Caller Trunk Group Caller circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-02 107 1 2359 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 146 TIME STAMP: 9 -AUG-2019 17:37 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 17:37:04 I Answer Time 17:37:13 I End Time 17:37:13 Caller station 6103 I Selected station 6468 Caller Circuit 03-05-11 selected Circuit 04-09-04 Page 53 EFTA00107499

Caller COS caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code code validation 3 3 001 2407 6468 IN Selected COS 11 Selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 147 TIME STAMP: 9 -AUG-2019 17:38 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:37:04 I Answer Time 17:37:13 I End Time 17:38:14 Caller station Caller circuit caller COS caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6103 03-05-11 3 3 001 2407 selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 148 TIME STAMP: 9 -AUG-2019 18:24 Start Date Start Time 8/ 9/19 I Answer Date 18:24:25 I Answer Time 8/ 9/19 I End Date 8/ 9/19 18:24:30 I End Time 18:24:30 Caller Station caller circuit caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 selected station 04-01-13 selected Circuit 1 Selected cos 1 Selected Routing Class 001 Selected Route Pattern I Selected Facility 2600 Call Type LINE TO LINE Call Status ANSWER I Queue status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 149 TIME STAMP: 9 -AUG-2019 18:25 Page 54 EFTA00107500

6468 IN Start Date 8/ 9/19 Start Time 18:24:25 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Answer Time 18:24:30 I End Time 18:25:46 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 2600 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 150 TIME STAMP: 9 -AUG-2019 18:27 Start Date Start Time 8/ 9/19 18:27:13 I Answer Date I Answer Time 8/ 9/19 I End Date 8/ 9/19 18:27:15 I End Time 18:27:15 Caller Trunk Group caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 1 1 255 5060 2607 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 LINE Dialed Number 6001 Account Code Authorization code 7186045060 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 151 TIME STAMP: 9 -AUG-2019 18:27 Start Date 8/ 9/19 Start Time 18:27:13 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Answer Time 18:27:15 I End Time 18:27:16 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 5060 2606 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Page 55 EFTA00107501

6468 IN I Authorization Code 7186045060 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 152 TIME STAMP: 9 -AUG-2019 18:27 Start Date 8/ 9/19 I Answer Date Start Time 18:27:16 I Answer Time Caller Trunk Group Caller Circuit Caller COs Caller Routing Class Caller Switch to Caller ANI Record Audit conference Audit Access Code Code Validation 5 01-12-01 I 107 1 I I 2606 I I I I 8/ 9/19 I End Date 18:27:16 I End Time 8/ 9/19 18:27:16 Selected Station 6468 Selected Circuit 04-09-04 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 153 TIME STAMP: 9 -AUG-2019 18:27 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 18:27:16 I Answer Time 18:27:16 I End Time 18:27:28 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 5 01-12-01 I 107 1 2606 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 154 Start Date 8/ 9/19 start Time 18:39:20 TIME STAMP: 9 -AUG-2019 18:41 Answer Date I Answer Time I End Date I End Time 8/ 9/19 18:41:30 Caller Trunk Group 14 I selected station 6468 Caller Circuit 04-16-02 I Selected Circuit 04-09-04 Caller cos 255 I Selected COS 11 caller Routing Class 1 I selected Routing Class 1 Caller Switch ID Caller ANI 8780 Selected Route Pattern I Selected Facility Record Audit 2631 I Call Type TRUNK TO LINE Page 56 EFTA00107502

conference Audit Access Code code validation 6468 IN Call Status RINGING Queue status Queue Time NULL QUEUE Dialed Number Account Code Authorization Code 6001 5164598780 use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 155 TIME STAMP: 9 -AUG-2019 18:42 Start Date Start Time 8/ 9/19 I Answer Date 18:42:21 I Answer Time I End Date I End Time 8/ 9/19 18:42:59 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 8780 2640 Selected Station selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 5164598780 se CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 156 TIME STAMP: 9 -AUG-2019 19:2 Start Date Start Time 8/ 9/19 Answer Date 19:01:39 Answer Time End Date End Time 8/ 9/19 19:02:03 Caller Station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 2712 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 157 TIME STAMP: 9 -AUG-2019 19:19 I Start Date 8/ 9/19 I Answer Date 1 Start Time 19:19:16 I Answer Time I Caller Station 6361 I Selected station Page 57 I End Date I End Time 8/ 9/19 19:19:35 6468 EFTA00107503

Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 03-09-05 4 4 001 2760 6468 IN Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 158 TIME STAMP: 9 -AUG-2019 19:25 Start Date Start Time 8/ 9/19 I Answer Date 19:24:36 I Answer Time I End Date I End Time 8/ 9/19 I 19:25:10 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6379 03-09-11 4 4 001 2774 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 159 TIME STAMP: 9 -AUG-2019 19:26 Start Date Start Time 8/ 9/19 I Answer Date I End Date 19:26:15 I Answer Time 8/ 9/19 I End Time 19:26:56 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 03-09-11 6379 4 4 001 2780 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 58 EFTA00107504

RECORD NUMBER: 160 6468 IN TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 20:17:51 Answer Time 8/ 9/19 I End Date 20:17:55 I End Time 8/ 9/19 20:17:55 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2897 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 161 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:17:51 I Answer Time 20:17:55 I End Time 20:17:55 caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2897 II Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 162 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:17:55 I Answer Time 20:17:55 I End Time 8/ 9/19 20:17:55 Caller Caller Caller Caller Caller Caller Record Conference Audit Access code Code validation Station Circuit COS Routing Class Switch ID ANI Audit 6213 03-08-01 28 4 001 2897 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Page 59 EFTA00107505

6468 IN Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 163 TIME STAMP: 9 -AUG-2019 20:18 Start Date Start Time 8/ 9/19 I Answer Date 20:17:55 I Answer Time 8/ 9/19 I End Date 8/ 9/19 20:17:55 I End Time 20:18:07 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6213 03-08-01 28 4 001 2897 Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 164 TIME STAMP: 9 -AUG-2019 20:38 Start Date Start Time 8/ 9/19 I Answer Date 20:38:12 Answer Time 8/ 9/19 I End Date 8/ 9/19 20:38:15 I End Time 20:38:15 Caller Trunk Group Caller circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 14 04-16-02 I 255 1 5244 2944 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3864875244 Use CTRL/Z to CANCEL; CT RL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 165 TIME STAMP: 9 -AUG-2019 20:38 Start Date Start Time 8/ 9/19 I Answer Date 20:38:12 Answer Time 8/ 9/19 I End Date 20:38:15 I End Time 8/ 9/19 20:38:16 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI 14 04-16-02 255 1 5244 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Page 60 6468 04-09-04 11 1 EFTA00107506

Record Audit Conference Audit Access Code Code validation 6468 IN 2943 I Call Type Call Status Queue status I Queue Time TRUNK TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6001 Account Code Authorization Code 3864875244 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 166 TIME STAMP: 9 -AUG-2019 20:38 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:38:16 I Answer Time 20:38:16 I End Time 8/ 9/19 20:38:16 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation S 01-12-01 107 1 2943 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 167 TIME STAMP: 9 -AUG-2019 20:38 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:38:16 I Answer Time 20:38:16 I End Time 20:38:52 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 2943 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 168 TIME STAMP: 9 -AUG-2019 20:47 I Start Date Start Time 8/ 9/19 I Answer Date 20:47:21 Answer Time 8/ 9/19 I End Date 20:47:24 End Time 8/ 9/19 20:47:24 Page 61 EFTA00107507

caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 6553 2955 6468 IN Selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 6466846553 se cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 169 TIME STAMP: 9 -AUG-2019 20:47 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:47:21 I Answer Time 20:47:24 I End Time 20:47:25 Caller Trunk Group Caller circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 14 04-16-02 I 255 1 6553 2954 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6466846553 use cTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 170 TIME STAMP: 9 -AUG-2019 20:47 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:47:25 I Answer Time 20:47:25 I End Time 8/ 9/19 20:47:25 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation S 01-12-01 107 1 2954 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 62 EFTA00107508

6468 IN RECORD NUMBER: 171 TIME STAMP: 9 -AUG-2019 20:47 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 20:47:25 I Answer Time 20:47:25 I End Time 8/ 9/19 20:47:54 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 2954 Selected Station 6468 Selected Circuit 04-09-04 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 172 TIME STAMP: 9 -AUG-2019 20:48 Start Date Start Time 8/ 9/19 I Answer Date 20:48:14 I Answer Time 8/ 9/19 I End Date 20:48:14 I End Time 8/ 9/19 20:48:14 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation S 01-12-01 107 1 2954 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 173 TIME STAMP: 9 -AUG-2019 20:48 Start Date Start Time 20:48:14 I Answer Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I 20:48:14 I End Time 20:48:32 Caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 01-12-01 1 107 2954 Selected Station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Page 63 EFTA00107509

6468 IN I Dialed Number I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 174 TIME STAMP: 9 -AUG-2019 21:7 Start Date Start Time 8/ 9/19 I Answer Date 21:07:49 I Answer Time 8/ 9/19 I End Date 21:07:53 I End Time 8/ 9/19 21:07:53 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6467 03-03-04 11 1 001 2983 Selected station selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 175 TIME STAMP: 9 -AUG-2019 21:8 Start Date Start Time 8/ 9/19 8/ 9/19 I End Date 8/ 9/19 21:07:49 I Answer Time 21:07:53 I End Time 21:08:04 I Answer Date Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6467 03-03-04 11 1 001 2983 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 176 TIME STAMP: 9 -AUG-2019 21:38 Start Date Start Time 8/ 9/19 I Answer Date 21:38:34 I Answer Time 8/ 9/19 I End Date 21:38:37 I End Time 8/ 9/19 21:38:37 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID 14 I Selected Station 04-16-02 I Selected Circuit 255 I Selected COS 1 I Selected Routing Class I Selected Route Pattern Page 64 6468 04-09-04 11 1 EFTA00107510

Caller ANI Record Audit conference Audit Access Code Code validation 6468 IN 2020 I selected Facility 3036 I call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE I Queue Time Dialed Number 6001 Account Code Authorization Code 9179932020 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 177 TIME STAMP: 9 -AUG-2019 21:38 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:38:34 I Answer Time 21:38:37 I End Time 21:38:38 caller Trunk Group Caller Circuit Caller COS Caller Routing class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 14 04-16-02 255 1 2020 3035 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9179932020 use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 178 TIME STAMP: 9 -AUG-2019 21:38 start Date Start Time 8/ 9/19 I Answer Date 21:38:38 I Answer Time 8/ 9/19 I End Date 21:38:38 I End Time 8/ 9/19 21:38:38 caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 5 I 01-12-01 I 107 1 I 3035 I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 179 TIME STAMP: 9 -AUG-2019 21:42 I Start Date I Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 21:38:38 I Answer Time 21:38:38 I End Time Page 65 8/ 9/19 I 21:42:49 I EFTA00107511

6468 IN Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 3035 Selected Station 6468 Selected Circuit 04-09-04 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 180 TIME STAMP: 9 -AUG-2019 22:42 Start Date 8/ 9/19 Start Time 22:41:52 I Answer Date I Answer Time 8/ 9/19 I End Date 22:42:04 I End Time 8/ 9/19 22:42:04 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6378 03-09-12 4 4 001 3141 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 181 TIME STAMP: 9 -AUG-2019 22:42 Start Date Start Time 8/ 9/19 I Answer Date 22:41:52 I Answer Time 8/ 9/19 I End Date 8/ 9/19 22:42:04 I End Time 22:42:21 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 3141 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 66 EFTA00107512

6468 IN RECORD NUMBER: 182 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 0:03:33 I Answer Time End Date End Time 8/10/19 0:03:53 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 3213 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 183 TIME STAMP: 10-AUG-2019 0 :5 Start Date 8/10/19 Start Time 0:04:39 I Answer Date I Answer Time I End Date I End Time 8/10/19 0:05:30 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 633 I 03-609-06 I 4 I 4 001 3215 I I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 184 TIME STAMP: 10-AUG-2019 0 :5 Start Date Start Time 8/10/19 I Answer Date 0:05:42 I Answer Time 8/10/19 I End Date 0:05:46 I End Time 8/10/19 0:05:46 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3219 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Page 67 6468 04-09-04 11 1 EFTA00107513

6468 IN I Dialed Number 6468 I Account Code I Authorization code use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 185 TIME STAMP: 10-AUG-2019 0 :5 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:05:42 Answer Time 0:05:46 I End Time 0:05:59 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 3219 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 186 TIME STAMP: 10-AUG-2019 0 :7 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 0:07:05 I Answer Time 0:07:11 I End Time 8/10/19 0:07:11 Caller Station Caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6467 03-03-04 11 1 001 3221 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 187 TIME STAMP: 10-AUG-2019 0 :8 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 0:07:05 I Answer Time 0:07:11 I End Time 8/10/19 0:08:11 Caller Station 6467 Selected Station 6468 Caller Circuit 03-03-04 I Selected Circuit 04-09-04 Caller COS 11 selected COS 11 caller Routing Class 1 selected Routing Class 1 Page 68 EFTA00107514

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 IN 001 I Selected Route Pattern Selected Facility 1 3221 I Call Type LINE TO LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 188 TIME STAMP: 10-AUG-2019 0 :9 Start Date Start Time 8/10/19 I Answer Date 0:09:40 I Answer Time 8/10/19 I End Date 0:09:45 I End Time 8/10/19 0:09:45 Caller station caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 3230 Selected Station Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE RECORD NUMBER: 189 TIME STAMP: Start Date 8/10/19 I Answer Start Time 0:09:40 I Answer Caller Station 6317 caller Circuit 04-01-13 Caller COS 1 caller Routing class 1 Caller Switch ID 001 Caller ANI and CTRL/Q to CONTINUE 10-AUG-2019 0 :10 Date 8/10/19 I End Date 8/10/19 Time 0:09:45 I End Time 0:10:26 Selected Station 6468 Selected Circuit 04-09-04 selected cos 11 I Selected Routing Class 1 I Selected Route Pattern Selected Facility Record Audit 3230 Call Type LINE TO LINE I Conference Audit I Call Status IN CONVERSATION Access Code I Queue Status NULL QUEUE Code validation I Queue Time Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 190 TIME STAMP: 10-AUG-2019 0 :12 I Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Page 69 I EFTA00107515

Start Time 0:12:39 I Answer 6468 IN Time 0:12:46 I End Time 0:12:46 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6361 03-09-05 4 4 001 3234 Selected station Selected circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 191 TIME STAMP: 10-AUG-2019 0 :12 Start Date 8/10/19 I Answer Date Start Time 0:12:39 I Answer Time 8/10/19 I End Date 8/10/19 0:12:46 I End Time 0:12:56 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6361 03-09-05 4 4 001 3234 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 192 TIME STAMP: 10-AUG-2019 0 :13 Start Date Start Time 8/10/19 I Answer Date 0:13:24 I Answer Time 8/10/19 I End Date 0:13:28 I End Time 8/10/19 I 0:13:28 I Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 3237 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account code Authorization Code Page 70 EFTA00107516

6468 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 193 TIME STAMP: 10-AUG-2019 0 :13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:13:24 I Answer Time 0:13:28 I End Time 0:13:34 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 3237 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 194 TIME STAMP: 10-AUG-2019 0 :13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 0:13:35 I Answer Time 0:13:41 I End Time 8/10/19 0:13:41 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6426 02-04-08 4 4 001 3239 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 195 TIME STAMP: 10-AUG-2019 0 :13 Start Date Start Time 8/10/19 Answer Date I 0:13:35 Answer Time 8/10/19 I End Date 8/10/19 0:13:41 I End Time 0:13:48 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code 6426 02-04-08 4 4 001 3239 selected station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Page 71 6468 04-09-04 11 1 EFTA00107517

Code Validation I Dialed Number 6468 I Account Code I Authorization Code 6468 IN I Queue Time Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 196 TIME STAMP: 10-AUG-2019 0 :14 Start Date Start Time 8/10/19 I Answer Date 0:14:40 I Answer Time 8/10/19 I End Date 0:14:46 I End Time 8/10/19 0:14:46 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 3243 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 197 TIME STAMP: 10-AUG-2019 0 :14 Start Date 8/10/19 I Answer Date Start Time 0:14:40 I Answer Time 8/10/19 I End Date 8/10/19 0:14:46 End Time 0:14:54 Caller station Caller circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 3243 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 198 TIME STAMP: 10-AUG-2019 0 :15 Start Date 8/10/19 I Answer Date I Start Time 1 8/10/19 I End Date 0:15:00 I Answer Time 0:15:04 I End Time 6468 04-09-04 11 1 6468 04-09-04 11 1 8/10/19 0:15:04 Caller Station Caller circuit Caller cos 6378 I Selected Station 03-09-12 selected Circuit I 4 Selected COS Page 72 6468 04-09-04 11 EFTA00107518

I Caller Routing Class I Caller Switch ID I Caller ANI Record Audit Conference Audit Access Code I code validation 6468 IN 4 I Selected Routing Class 1 001 I Selected Route Pattern Selected Facility 3247 I Call Type LINE TO LINE I Call Status ANSWER I Queue status NULL QUEUE I Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 199 TIME STAMP: 10-AUG-2019 0 :15 Start Date start Time 8/10/19 I Answer Date 0:15:00 I Answer Time 8/10/19 I End Date 8/10/19 0:15:04 I End Time 0:15:15 Caller Station caller Circuit caller cOS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6378 03-09-12 4 4 001 3247 selected station selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 200 TIME STAMP: 10-AUG-2019 0 :17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 0:16:57 I Answer Time 0:17:01 I End Time 8/10/19 0:17:01 Caller Station caller circuit Caller Cos caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6296 03-09-04 I 4 4 001 3252 Selected station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 201 TIME STAMP: 10-AUG-2019 0 :17 Page 73 EFTA00107519

Start Date Start Time 8/10/19 I Answer 0:16:57 I Answer 6468 IN Date 8/10/19 I End Date 8/10/19 Time 0:17:01 I End Time 0:17:07 caller Station caller Circuit Caller COS caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6296 03-09-04 4 4 001 3252 Selected station selected circuit selected COS Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 202 TIME STAMP: 10-AUG-2019 0 :28 Start Date Start Time 8/10/19 I Answer Date 0:28:32 I Answer Time 8/10/19 I End Date 0:28:38 I End Time 8/10/19 0:28:38 Caller Station Caller Circuit Caller COS caller Routing Class caller switch ID caller ANI Record Audit Conference Audit Access code code validation 6379 03-09-11 4 4 001 3276 Selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 203 TIME STAMP: 10-AUG-2019 0 :28 start Date Start Time 8/10/19 I Answer Date 0:28:32 I Answer Time 8/10/19 I End Date 0:28:38 End Time 8/10/19 0:28:47 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6379 I 03-09-11 I 4 4 I 001 I Selected Station Selected Circuit selected COS selected Routing class Selected Route Pattern Selected Facility 3276 I Call Type LINE TO LINE I Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Page 74 EFTA00107520

6468 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 204 TIME STAMP: 10-AUG-2019 17:4 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 17:03:41 I Answer Time 17:03:53 I End Time 17:04:15 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6367 03-09-09 4 4 001 7548 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 205 TIME STAMP: 10-AUG-2019 18:10 Start Date Start Time 8/10/19 I Answer Date 18:09:50 I Answer Time 8/10/19 I End Date 18:10:02 I End Time 8/10/19 18:10:02 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 1561 7755 Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 2014961561 Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 206 TIME STAMP: 10-AUG-2019 18:10 Start Date 8/10/19 I Answer Date Start Time 18:09:50 I Answer Time 8/10/19 I End Date 8/10/19 18:10:02 I End Time 18:10:03 Caller Trunk Group caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit 14 04-16-02 255 1 1561 7753 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status IN CONVERSATION Page 75 6468 04-09-04 11 1 EFTA00107521

Access Code Code validation 6468 IN I Queue Status NULL QUEUE I Queue Time Dialed Number 6001 Account Code Authorization Code 2014961561 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 207 TIME STAMP: 10-AUG-2019 18:10 Start Date Start Time 8/10/19 1 Answer Date 18:10:03 Answer Time 8/10/19 I End Date 18:10:03 I End Time 8/10/19 18:10:03 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 7753 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 208 TIME STAMP: 10-AUG-2019 18:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 18:10:03 I Answer Time 18:10:03 I End Time 18:13:03 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 7753 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 209 TIME STAMP: 10-AUG-2019 18:24 Start Date Start Time 8/10/19 I Answer Date 18:24:28 1 Answer Time 8/10/19 I End Date 8/10/19 18:24:36 I End Time 18:24:36 Caller Station Caller Circuit 6450 I Selected Station 04-09-05 I Selected Circuit Page 76 6468 04-09-04 EFTA00107522

Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 11 1 001 7815 6468 IN Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 210 TIME STAMP: 10-AUG-2019 18:25 Start Date 8/10/19 I Answer Date Start Time 18:24:28 I Answer Time 8/10/19 I End Date 8/10/19 18:24:36 I End Time 18:25:24 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6450 04-09-05 11 1 001 7815 Selected station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTBL/Q to CONTINUE RECORD NUMBER: 211 TIME STAMP: 10-AUG-2019 18:42 Start Date Start Time 8/10/19 I Answer Date 18:41:59 Answer Time 8/10/19 I End Date 18:42:01 I End Time 8/10/19 18:42:01 Caller Trunk Group caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 I 255 1 9055 7868 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2133009055 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 212 TIME STAMP: 10-AUG-2019 18:42 Page 77 EFTA00107523

6468 IN Start Date Start Time 8/10/19 I Answer Date 18:41:59 I Answer Time 8/10/19 I End Date 8/10/19 18:42:01 I End Time 18:42:02 I Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI 9055 Record Audit 7864 Conference Audit Access code Code validation 14 04-16-02 255 1 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2133009055 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 213 TIME STAMP: 10-AUG-2019 18:42 Start Date Start Time 8/10/19 I Answer Date 18:42:02 I Answer Time 8/10/19 I End Date 18:42:02 I End Time 8/10/19 18:42:02 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 7864 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 214 TIME STAMP: 10-AUG-2019 18:42 Start Date Start Time 8/10/19 I Answer Date 18:42:02 I Answer Time 8/10/19 I End Date 8/10/19 18:42:02 I End Time 18:42:15 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 7864 Selected Station 6468 Selected Circuit 04-09-04 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Page 78 EFTA00107524

6468 IN I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 215 TIME STAMP: 10-AUG-2019 18:45 Start Date Start Time 8/10/19 I Answer Date 18:45:44 I Answer Time 8/10/19 I End Date 18:45:56 I End Time 8/10/19 18:45:56 Caller Trunk Group 14 Caller Circuit 04-16-02 Caller COS 255 Caller Routing class 1 Caller Switch ID Caller ANI 9055 Record Audit 7873 Conference Audit Access Code Code validation Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 2133009055 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 216 TIME STAMP: 10-AUG-2019 18:45 Start Date 8/10/19 I Answer Date start Time 18:45:44 I Answer Time 8/10/19 I End Date 8/10/19 18:45:56 I End Time 18:45:57 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 14 04-16-02 1 255 9055 7872 Selected Station Selected Circuit Selected COS Selected Routing Class Selected ROUte Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account code Authorization Code 2133009055 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 217 TIME STAMP: 10-AUG-2019 18:45 Start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date I 18:45:57 Answer Time 18:45:57 I End Time 8/10/19 18:45:57 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit 5 I Selected Station 01-12-01 I selected Circuit 107 selected COS 1 Selected Routing Class Selected Route Pattern Selected Facility 7872 I Call Type TRUNK TO LINE Page 79 6468 04-09-04 11 1 EFTA00107525

Conference Audit Access code Code validation 6468 IN Call Status ANSWER Queue Status Queue Time NULL QUEUE Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 218 TIME STAMP: 10-AUG-2019 18:46 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 18:45:57 I Answer Time 18:45:57 I End Time 18:46:10 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-01 107 1 7872 Selected Station 6468 Selected circuit 04-09-04 Selected cos 11 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code se CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 219 TIME STAMP: 10-AUG-2019 19:6 Start Date start Time 8/10/19 I Answer Date 19:05:35 I Answer Time I End Date 8/10/19 I End Time 19:06:07 Caller Trunk Group caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 14 I Selected Station 04-16-02 I Selected Circuit 255 I Selected cos 1 I Selected Routing class Selected Route Pattern 2173 I Selected Facility 7913 I Call Type TRUNK TO LINE Call Status RINGING I Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code 6001 9732802173 se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 220 TIME STAMP: 10-AUG-2019 19:7 Start Date Start Time 8/10/19 I Answer Date 19:06:46 I Answer Time I End Date I End Time 8/10/19 I 19:07:58 I Caller Trunk Group 14 I Selected Station 6468 Page 80 EFTA00107526

Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 04-16-02 255 1 2173 7920 6468 IN Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9732802173 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 221 TIME STAMP: 10-AUG-2019 19:20 Start Date Start Time 8/10/19 I Answer Date I End Date 19:19:45 I Answer Time 8/10/19 I End Time 19:20:09 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 2010 7947 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 4253452010 Use CTKL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 222 TIME STAMP: 10-AUG-2019 19:20 Start Date Start Time 8/10/19 Answer Date I End Date 8/10/19 I 19:20:23 Answer Time I End Time 19:20:25 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 Selected Station 04-16-01 Selected Circuit 255 Selected COS 1 Selected Routing Class Selected Route Pattern 8314 Selected Facility 7952 Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code 6001 3366868314 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 81 EFTA00107527

RECORD NUMBER: 223 6468 IN TIME STAMP: 10-AUG-2019 19:25 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 19:24:31 I Answer Time I End Time 19:25:04 caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 4828 7966 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account code Authorization Code 5089334828 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 224 TIME STAMP: 10-AUG-2019 19:26 Start Date Start Time 8/10/19 I Answer Da 19:25:19 I Answer Ti to me I End Date 8/10/19 I End Time 19:26:07 Caller Trunk Group caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 14 04-16-01 255 1 5905 7968 selected Station selected Circuit selected COS Selected Routing Class Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9175965905 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 225 TIME STAMP: 10-AUG-2019 19:27 Start Date Start Time 8/10/19 I Answer Date 19:26:47 I Answer Time 8/10/19 I End Date 8/10/19 19:27:16 I End Time 19:27:16 Caller Trunk Group Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 14 04-16-03 I 1 255 4828 7973 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Page 82 EFTA00107528

6468 IN Account Code Authorization Code 5089334828 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 226 TIME STAMP: 10-AUG-2019 19:27 Start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 I 19:26:47 Answer Time 19:27:16 I End Time 19:27:18 Caller Trunk Group Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-03 255 1 4828 7971 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 5089334828 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 227 TIME STAMP: 10-AUG-2019 19:27 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 19:27:18 I Answer Time 19:27:18 I End Time 8/10/19 19:27:18 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation S 01-12-02 107 1 7971 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 228 TIME STAMP: 10-AUG-2019 19:27 Start Date Start Time 8/10/19 I Answer Date 19:27:18 I Answer Time 8/10/19 I End Date 8/10/19 19:27:18 End Time 19:27:57 Caller Trunk Group Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI S 01-12-02 1 107 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Page 83 6468 04-09-04 11 1 EFTA00107529

Record Audit Conference Audit Access Code Code validation 6468 IN 7971 I Call Type I Call Status Queue status Queue Time TRUNK TO LINE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 229 TIME STAMP: 10-AUG-2019 19:33 Start Date Start Time 8/10/19 I Answer Date 19:33:14 I Answer Time I End Date 8/10/19 I End Time 19:33:34 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 8830 7991 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3103598830 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 230 TIME STAMP: 10-AUG-2019 19:39 Start Date Start Time 8/10/19 I Answer Date 19:38:49 Answer Time 8/10/19 I End Date 19:39:01 End Time 8/10/19 19:39:01 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANi Record Audit Conference Audit Access Code Code Validation 6450 04-09-05 11 1 001 8011 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 231 TIME STAMP: 10-AUG-2019 19:39 Start Date Start Time 8/10/19 I Answer Date 19:38:49 I Answer Time 8/10/19 I End Date 19:39:01 I End Time 8/10/19 1 19:39:01 Page 84 EFTA00107530

6468 IN Caller Station 6450 Selected Stati on 6468 Caller Circuit 04-09-05 Selected Circu it 04-09-04 Caller COS 11 Selected cos 11 Caller Routing Class 1 Selected Routi ng Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facil ity Record Audit 8011 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6468 Call Status Queue Status Queue Time IN CONVERSATION NULL QUEUE Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 232 TIME STAMP: 10-AUG-2019 19:49 Start Date 8/10/19 I Answer Date Start Time 19:49:10 I Answer Time 8/10/19 I End Date 19:49:16 I End Time 8/10/19 19:49:16 Caller Trunk Group caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 14 04-16-02 255 1 9743 8059 Selected Station Selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 4432869743 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 233 TIME STAMP: 10-AUG-2019 19:49 Start Date Start Time 8/10/19 I Answer Date 19:49:10 Answer Time 8/10/19 I End Date 8/10/19 19:49:16 End Time 19:49:17 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 9743 8057 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 4432869743 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 85 EFTA00107531

6468 IN RECORD NUMBER: 234 TIME STAMP: 10-AUG-2019 19:49 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 19:49:17 I Answer Time 19:49:17 I End Time 8/10/19 19:49:17 Caller Trunk Group Caller circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 8057 Selected station Selected circuit Selected COS Selected Routing class Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 235 TIME STAMP: 10-AUG-2019 19:49 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:49:17 I Answer Time 19:49:17 I End Time 19:49:38 Caller Trunk Group Caller Circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 01-12-01 5 107 1 8057 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 236 TIME STAMP: 10-AUG-2019 19:58 Start Date Start Time 8/10/19 Answer Date I 19:58:21 Answer Time 8/10/19 I End Date 19:58:36 I End Time 8/10/19 19:58:36 Caller Trunk Group Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 I 1 255 2280 8089 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Page 86 EFTA00107532

6468 IN I Dialed Number 6001 Account Code Authorization Code 3017042280 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 237 TIME STAMP: 10-AUG-2019 19:58 Start Date 8/10/19 I Answer Date Start Time 19:58:21 I Answer Time 8/10/19 I End Date 8/10/19 19:58:36 I End Time 19:58:37 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 2280 8085 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3017042280 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 238 TIME STAMP: 10-AUG-2019 19:58 Start Date Start Time 8/10/19 I Answer Date 19:58:37 I Answer Time 8/10/19 I End Date 19:58:37 I End Time 8/10/19 19:58:37 Caller Trunk Group Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 5 01-12-01 107 1 8085 Selected Station Selected circuit Selected COS Selected Routing Class selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 239 TIME STAMP: 10-AUG-2019 19:59 Start Date Start Time caller Trunk Group 5 I Selected station 6468 Caller Circuit 01-12-01 I Selected Circuit 04-09-04 Caller COS 107 I Selected COS 11 Caller Routing Class 1 I Selected Routing Class 1 Caller Switch ID I Selected Route Pattern Page 87 8/10/19 I Answer Date 19:58:37 I Answer Time 8/10/19 I End Date 19:58:37 I End Time 8/10/19 19:59:51 EFTA00107533

Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 IN I Selected Facility 8085 I Call Type TRUNK TO LINE I Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 240 TIME STAMP: 10-AUG-2019 20:0 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:00:14 I Answer Time 20:00:35 I End Time 20:00:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6379 03-09-11 4 4 001 8096 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 241 TIME STAMP: 10-AUG-2019 20:0 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:00:14 I Answer Time 20:00:35 I End Time 20:00:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6379 03-09-11 4 4 001 8096 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 242 TIME STAMP: 10-AUG-2019 20:21 I Start Date 8/10/19 Answer Date 8/10/19 I End Date I I Start Time 20:20:26 Answer Time 20:21:20 I End Time Page 88 8/10/19 I 20:21:20 I EFTA00107534

6468 IN Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 14 04-16-02 255 1 0602 8143 Selected station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 6617540602 Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 243 TIME STAMP: 10-AUG-2019 20:21 Start Date 8/10/19 I Answer Date Start Time 20:20:26 I Answer Time 8/10/19 I End Date 8/10/19 20:21:20 I End Time 20:21:21 caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 14 04-16-02 255 1 0602 8140 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6617540602 se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 244 TIME STAMP: 10-AUG-2019 20:21 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 20:21:21 I Answer Time 20:21:21 I End Time 8/10/19 20:21:21 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 I Selected station 01-12-01 I selected circuit 107 I Selected cos 1 I Selected Routing Class I Selected Route Pattern I Selected Facility 8140 I Call Type TRUNK TO LINE 1 Call Status ANSWER I Queue status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 89 EFTA00107535

6468 IN RECORD NUMBER: 245 TIME STAMP: 10-AUG-2019 20:21 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:21:21 I Answer Time 20:21:21 I End Time 20:21:38 Caller Trunk Group Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 8140 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 246 TIME STAMP: 10-AUG-2019 20:24 start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:24:28 I Answer Time 20:24:36 I End Time 20:24:36 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6361 03-09-05 4 4 001 8153 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 247 TIME STAMP: 10-AUG-2019 20:24 Start Date Start Time 8/10/19 I Answer Date 20:24:28 Answer Time 8/10/19 I End Date 20:24:36 End Time 8/10/19 20:24:45 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6361 03-09-05 4 4 001 8153 Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 90 6468 04-09-04 11 1 EFTA00107536

6468 IN I Dialed Number 6468 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 248 TIME STAMP: 10-AUG-2019 20:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 20:24:56 I Answer Time 20:25:03 I End Time 8/10/19 20:25:03 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 Selected Station 04-09-05 Selected Circuit 11 selected cos 1 I Selected Routing Class 001 I Selected Route Pattern I Selected Facility 8155 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 249 TIME STAMP: 10-AUG-2019 20:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:24:56 Answer Time 20:25:03 I End rime 20:25:29 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6450 I 04-09-05 I 11 I 1 I 001 8155 I Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 250 TIME STAMP: 10-AUG-2019 20:27 Start Date Start Time 8/10/19 I Answer Date 20:26:35 I Answer Time 8/10/19 I End Date 20:27:03 End Time 8/10/19 20:27:03 Caller Trunk Group 14 Selected Station 6468 Caller Circuit 04-16-02 Selected circuit 04-09-04 Caller COS 255 Selected COS 11 Caller Routing Class 1 selected Routing class 1 Page 91 EFTA00107537

caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6468 IN I selected Route Pattern 1047 I Selected Facility 8162 I Call Type TRUNK TO LINE I Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code 6001 8328801047 Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 251 TIME STAMP: 10-AUG-2019 20:27 Start Date Start Time 8/10/19 I Answer Date 20:26:35 I Answer Time 8/10/19 I End Date 8/10/19 20:27:03 I End Time 20:27:05 caller Trunk Group Caller Circuit Caller cos Caller Routing class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 14 04-16-02 255 1 1047 8160 Selected station 6468 Selected circuit 04-09-04 Selected COS 11 Selected Routing class 1 Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6001 Account Code Authorization Code 8328801047 Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 252 TIME STAMP: 10-AUG-2019 20:27 Start Date start Time 8/10/19 ) Answer Date 20:27:05 Answer Time 8/10/19 I End Date 20:27:05 I End Time 8/10/19 20:27:05 caller Trunk Group Caller Circuit caller COS Caller Routing class caller Switch ID caller ANI Record Audit conference Audit Access Code Code Validation S 01-12-01 107 1 8160 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 253 I Start Date TIME STAMP: 10-AUG-2019 20:27 8/10/19 I Answer Date 8/10/19 I End Date Page 92 8/10/19 I EFTA00107538

6468 IN Start Time 20:27:05 I Answer Time 20:27:05 I End Time 20:27:53 Caller Trunk Group caller Circuit Caller COS Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 8160 Selected Station Selected Circuit Selected cos selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 254 TIME STAMP: 10-AUG-2019 21:8 start Date Start Time 8/10/19 I Answer Date 21:07:46 I Answer Time I End Date 8/10/19 I End Time 21:08:38 Caller Trunk Group Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 14 04-16-02 255 1 0134 8247 selected Station Selected circuit selected cos selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization code 6469320134 use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 255 TIME STAMP: 10-AUG-2019 21:10 Start Date 8/10/19 I Answer Date I End Date 8/10/19 start Time 21:09:34 I Answer Time I End Time 21:10:57 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 I 04-16-02 I 255 I 1 I 0134 I 8254 Selected station selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 6469320134 Page 93 EFTA00107539

6468 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 256 TIME STAMP: 10-AUG-2019 21:34 Start Date 8/10/19 I Answer Date Start Time 21:34:06 I Answer Time 8/10/19 I End Date 21:34:09 I End Time 8/10/19 21:34:09 Caller Trunk Group caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 4102 8302 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9549524102 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 257 TIME STAMP: 10-AUG-2019 21:34 Start Date 8/10/19 I Answer Date Start Time 21:34:06 I Answer Time 8/10/19 I End Date 8/10/19 21:34:09 I End Time 21:34:10 caller Trunk Group Caller Circuit Caller COS Caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 4102 8297 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 9549524102 Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 258 TIME STAMP: 10-AUG-2019 21:34 start Date 8/10/19 I Answer Date Start Time 21:34:10 I Answer Time 8/10/19 I End Date 21:34:10 I End Time 8/10/19 21:34:10 Caller Trunk Group Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code 5 01-12-02 107 1 8297 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Page 94 6468 04-09-04 11 1 EFTA00107540

6468 IN Code Validation I Queue Time Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 259 TIME STAMP: 10-AUG-2019 21:34 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:34:10 I Answer Time 21:34:10 I End Time 21:34:17 Caller Trunk Group caller Circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 5 01-12-02 107 1 8297 Selected station 6468 Selected circuit 04-09-04 Selected COS 11 Selected Routing Class 1 Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 260 TIME STAMP: 10-AUG-2019 21:37 Start Date 8/10/19 start Time 21:37:28 I Answer Date I Answer Time I End Date 8/10/19 I End Time 21:37:33 caller Trunk Group Caller Circuit Caller Cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 2958 8312 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 3472492958 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 261 TIME STAMP: 10-AUG-2019 21:43 Start Date Start Time 8/10/19 I Answer Date 21:43:36 I Answer Time I End Date I End Time 8/10/19 21:43:43 Caller Trunk Group Caller Circuit Caller COS 14 Selected Station 04-16-02 I Selected circuit 255 I Selected coS Page 95 6468 04-09-04 11 EFTA00107541

Caller Routing Class 1 Caller Switch ID Caller ANI 9293 Record Audit 8333 Conference Audit Access Code Code validation 6468 IN Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6001 Account Code Authorization Code 7067999293 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 262 TIME STAMP: 10-AUG-2019 21:59 Start Date Start Time 8/10/19 I Answer Date 21:59:13 I Answer Time 8/10/19 I End Date 8/10/19 21:59:19 I End Time 21:59:19 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 II I 4 001 8357 I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 263 TIME STAMP: 10-AUG-2019 21:59 Start Date Start Time 8/10/19 I Answer Date 21:59:13 I Answer Time 8/10/19 I End Date 8/10/19 21:59:19 I End Time 21:59:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 8357 Selected Station Selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 264 TIME STAMP: 10-AUG-2019 22:2 Page 96 EFTA00107542

Start Date Start Time 8/10/19 I Answer 22:01:54 Answer 6468 IN Date 8/10/19 I End Date 8/10/19 Time 22:02:07 I End Time 22:02:07 caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-01 255 1 9299 8361 Selected station selected circuit selected cos selected Routing class selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 5183719299 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 265 TIME STAMP: 10-AUG-2019 22:2 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:01:54 I Answer Time 22:02:07 I End Time 22:02:08 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI 9299 Record Audit 8359 Conference Audit Access Code Code validation 14 04-16-01 255 1 Selected Station Selected circuit Selected COS Selected Routing class selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6001 Account Code Authorization Code 5183719299 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 266 TIME STAMP: 10-AUG-2019 22:2 start Date Start Time 8/10/19 I Answer Date 22:02:08 Answer Time 8/10/19 I End Date 22:02:08 I End Time 8/10/19 22:02:08 Caller Trunk Group Caller Circuit Caller cos Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 5 01-12-03 107 1 8359 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization Code Page 97 EFTA00107543

6468 IN use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 267 TIME STAMP: 10-AUG-2019 22:3 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:02:08 I Answer Time 22:02:08 I End Time 22:03:27 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 Selected Station 01-12-03 I Selected Circuit 107 I Selected COS 1 I Selected Routing Class I Selected Route Pattern Selected Facility 8359 I Call Type TRUNK To LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 268 TIME STAMP: 10-AUG-2019 22:6 Start Date Start Time 8/10/19 I Answer Date 22:06:42 I Answer Time 8/10/19 I End Date 22:06:51 I End Time 8/10/19 22:06:51 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6307 04-05-16 4 4 001 8367 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 269 TIME STAMP: 10-AUG-2019 22:7 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:06:42 I Answer Time 22:06:51 I End Time 22:07:02 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6307 I Selected Station 04-05-16 I Selected Circuit 4 I Selected COS 4 I Selected Routing Class 001 I Selected Route Pattern I Selected Facility 8367 I call Type LINE TO LINE I call Status IN CONVERSATION Page 98 6468 04-09-04 11 1 EFTA00107544