333 1N Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 242 TIME STAMP: 11-AUG-2019 16:26 Start Date Start Time 8/11/19 I Answer Date 16:26:25 I Answer Time I End Date 8/11/19 I End Time 16:26:26 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6381 I Selected Trunk Group 04-01-01 Selected Circuit 4 I Selected COS 4 I Selected Routing Class 001 I Selected Route Pattern Selected Facility 991 I Call Type ONE LINE Call Status BARGE REQUEST I Queue status NULL QUEUE I Queue Time Dialed Number 003 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 243 TIME STAMP: 11-AUG-2019 16:29 Start Date Start Time 8/11/19 Answer Date I End Date I 16:29:03 Answer Time I End Time 8/11/19 16:29:06 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code 6229 03-13-13 4 4 001 995 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status BARGE REQUEST Queue Status NULL QUEUE Page 89 EFTA00107345

6314 IN RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 14:05:41 I Answer Time 8/ 9/19 I End Date 14:06:08 I End Time 8/ 9/19 14:06:08 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6454 04-11-15 11 1 001 1182 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:05:41 I Answer Time 14:06:08 I End Time 14:06:22 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6454 04-11-15 11 1 001 1182 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:01 Answer Time I End Date I End Time 8/ 9/19 14:25:07 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code 6376 I 03-13-06 4 I 4 I 001 I 1420 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue status NULL QUEUE Page 1 6314 04-09-03 11 1 EFTA00107346

Code validation 6314 IN I Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:25:07 I Answer Time 14:25:16 I End Time 14:25:16 Caller station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6376 03-13-06 4 4 001 1422 Selected station selected circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:25:07 I Answer Time 14:25:16 I End Time 14:25:46 Caller Station Caller Circuit Caller COS caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6376 03-13-06 4 4 001 1422 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 15:48 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 15:48:01 I Answer Time I End Time 15:48:36 Caller Station 6467 I Selected Station 6314 Caller Circuit 03-03-04 I Selected Circuit 04-09-03 Caller COS 11 I Selected COS 11 Page 2 EFTA00107347

Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 1 001 1935 6314 IN selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:04:00 I Answer Time 16:04:09 I End Time 16:04:09 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 633 036-09-06 I 4 4 001 2022 Selected station Selected Circuit Selected COS Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 16:04:00 Answer Time 16:04:09 I End Time 16:04:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6363 03-09-06 4 4 001 2022 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 16:45 Page 3 EFTA00107348

Start Date Start Time 8/ 9/19 I Answer 16:45:23 I Answer 6314 IN Date 8/ 9/19 I End Date Time 16:45:41 I End Time 8/ 9/19 16:45:41 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 1487 04-12-07 11 1 2201 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 16:45 Start Date Start Time 8/ 9/19 I Answer Date 16:45:23 I Answer Time 8/ 9/19 I End Date 16:45:41 End Time 8/ 9/19 16:45:52 Caller Station Caller Circuit caller cos Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 1487 04-12-07 11 2201 Selected Station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:23:33 I Answer Time 17:23:38 I End Time 8/ 9/19 17:23:38 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6271 03-13-11 4 4 001 2332 Selected station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number 6314 Account Code Authorization Code Page 4 EFTA00107349

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 17:23 Start Date 8/ 9/19 I Answer Date Start Time 8/ 9/19 I End Date 17:23:33 I Answer Time 17:23:38 I End Time 8/ 9/19 I 17:23:45 I Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6271 03-13-11 I 4 4 001 2332 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility 42 Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:23:45 I Answer Time 17:23:45 I End Time 8/ 9/19 17:23:45 Caller Trunk Group Caller Circuit Caller COB Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 I Selected Station 04-16-01 Selected Circuit 255 I Selected COS 1 I Selected Routing Class I Selected Route Pattern I Selected Facility 2332 I Call Type TRUNK TO Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 42 LINE Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 17:23:45 Answer Time 8/ 9/19 I End Date 17:23:45 End Time 8/ 9/19 17:23:46 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 14 04- 55 16-01 I 2 1 2332 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility 42 Call Type TRUNK TO LINE Call Status IN CONVERSATION Page 5 EFTA00107350

Access Code Code Validation 6314 IN I Queue Status I Queue Time NULL QUEUE Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 17:32 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 17:32:17 Answer Time 17:32:23 I End Time 17:32:23 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6225 03-08-11 14 4 001 2392 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:17 I Answer Time 17:32:23 I End Time 17:32:44 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 2392 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 8/ 9/19 17:32:56 I End Time 17:32:56 Caller Station Caller Circuit 6265 I selected station 6314 03-11-12 I Selected circuit Page 6 04-09-03 EFTA00107351

Caller cos caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 11 1 001 2397 6314 IN Selected cos 11 selected Routing class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code 6314 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 17:33 Start Date Start Time 8/ 9/19 I Answer Date 17:32:49 I Answer Time 8/ 9/19 I End Date 17:32:56 I End Time 8/ 9/19 17:33:00 Caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6265 I 03-11-12 I 11 1 001 I I 2397 Selected Station selected circuit selected cos selected Routing Class selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE call Type call Status Queue Status Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z tO CANCEL; CTRL/S to PAUSE and CTRL/Q tO CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 18:18 Start Date Start Time 8/ 9/19 I Answer Date 18:18:24 I Answer Time 8/ 9/19 I End Date 8/ 9/19 18:18:30 I End Time 18:18:30 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6265 03-11-12 11 1 001 2560 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 18:19 Page 7 EFTA00107352

6314 IN Start Date Start Time 8/ 9/19 I Answer pate 18:18:24 I Answer Time 8/ 9/19 I End Date 8/ 9/19 18:18:30 I End Time 18:19:30 Caller Station Caller circuit Caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 2560 Selected Station Selected circuit selected cos Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 Answer Date 19:03:12 I Answer Time 8/ 9/19 I End Date 19:03:21 End Time 8/ 9/19 19:03:21 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 2720 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 19:03:12 I Answer Time 8/ 9/19 I End Date 19:03:21 End Time 8/ 9/19 19:03:30 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6365 03-09-07 4 4 001 2720 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Page 8 EFTA00107353

6314 IN I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 19:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:06:08 I Answer Time 19:06:12 I End Time 8/ 9/19 19:06:12 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6265 03-11-12 11 1 001 2729 Selected Station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 19:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:06:08 I Answer Time 19:06:12 I End Time 8/ 9/19 19:06:25 I Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 2729 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 I Answer Date 19:13:23 I Answer Time 8/ 9/19 I End Date 19:13:32 I End Time 8/ 9/19 19:13:32 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit 14 I I 04-16-03 1 255 I I 1965 2747 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Page 9 6314 04-09-03 11 1 EFTA00107354

Conference Audit Access Code Code validation 6314 IN I Call Status ANSWER I Queue Status I Queue Time NULL QUEUE Dialed Number 6314 Account Code Authorization Code 9085781965 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 19:13:23 I Answer Time 19:13:32 I End Time 19:13:33 Caller Trunk Group Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-03 255 1 1965 2745 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code 9085781965 Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 I Answer Date 19:13:33 I Answer Time 8/ 9/19 I End Date 19:13:33 I End Time 8/ 9/19 19:13:33 caller Trunk Group Caller Circuit caller COs caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-02 107 1 2745 Selected Station selected circuit selected COS selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 19:14 I Start Date I Start Time I I Caller Trunk Group 5 8/ 9/19 I Answer Date 19:13:33 I Answer Time 8/ 9/19 I End Date 19:13:33 I End Time 8/ 9/19 19:14:56 I Selected Station 6314 Page 10 EFTA00107355

Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 01-12-02 107 1 2745 6314 IN Selected Circuit selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 19:27 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:26:57 I Answer Time 19:27:10 I End Time Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6379 03-09-11 4 4 001 2781 8/ 9/19 19:27:10 i Selected Station I Selected Circuit 6314 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern I i i Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 19:28 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 19:26:57 I Answer Time 19:27:10 I End Time 19:28:11 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6379 03-09-11 4 4 001 2781 I I I I I i I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 11 EFTA00107356

RECORD NUMBER: 31 6314 IN TIME STAMP: 9 -AUG-2019 19:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:49:18 I Answer Time 19:49:25 I End Time 8/ 9/19 19:49:25 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001 2835 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 19:49 start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 Start Time 19:49:18 I Answer Time 19:49:25 I End Time 19:49:49 Caller Station 6450 Selected Station 6314 Caller Circuit Caller COS 04-09-05 11 II selected circuit 04-09-03 selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 2835 call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6314 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 21:59:27 I Answer Time 21:59:46 I End Time 8/ 9/19 21:59:46 Caller Station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3074 selected Station Selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Page 12 EFTA00107357

6314 IN Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:59:27 I Answer Time 21:59:46 I End Time 21:59:47 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 3074 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 15:54 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 15:54:36 Answer Time 15:54:49 I End Time 8/10/19 15:54:49 Caller Station Caller Circuit Caller COS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6494 03-03-16 11 7132 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 15:59 Start Date Start Time 8/10/19 I Answer Date 15:57:06 I Answer Time 8/10/19 I End Date 15:57:06 I End Time 8/10/19 15:59:57 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID 001 Caller ANI 6467 03-03-04 11 1 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Page 13 6314 04-09-03 11 1 EFTA00107358

Record Audit Conference Audit Access Code Code Validation 6314 IN 7139 I Call Type Call Status Queue Status I Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 16:7 Start Date Start Time 8/10/19 I Answer Date 16:07:34 Answer Time 8/10/19 I End Date 16:07:47 I End Time 8/10/19 16:07:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 7199 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 16:8 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:07:34 Answer Time 16:07:47 I End Time 16:08:06 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6317 04-01-13 1 1 001 7199 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 16:8 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 16:08:14 I Answer Time 16:08:26 I End Time Page 14 8/10/19 I 16:08:26 I EFTA00107359

caller Station Caller circuit Caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7203 6314 IN Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 16:8 Start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 I 16:08:14 Answer Time 16:08:26 I End Time 16:08:34 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 7203 Selected station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 16:15:05 I Answer Time 16:15:15 I End Time 8/10/19 16:15:15 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6450 04-09-05 11 1 001 7253 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 15 EFTA00107360

6314 IN RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 1 Answer Date 8/10/19 I End Date 8/10/19 16:15:05 I Answer Time 16:15:15 I End Time 16:15:34 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001 7253 Selected Station 6314 Selected Circuit 04-09-03 selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 16:15:32 I Answer Time 16:15:37 I End Time 8/10/19 16:15:37 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6108 02-13-11 11 1 001 7254 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and ciaL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:15:32 I Answer Time 16:15:37 I End Time 16:15:55 Caller Station Caller Circuit Caller COS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6108 02-13-11 11 7254 Selected station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 16 EFTA00107361

6314 IN RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:15:05 I Answer Time 16:15:15 I End Time 16:15:34 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001 7253 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:15:32 I Answer Time 16:15:37 I End Time 16:15:37 Caller Station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6108 02-13-11 11 1 001 7254 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 16:15 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:15:32 I Answer Time 16:15:37 End Time 16:15:55 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6108 02-13-11 11 1 001 7254 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 16 EFTA00107362

6314 IN Dialed Number 6314 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 16:17 Start Date Start Time 8/10/19 I Answer Date 16:17:18 I Answer Time 8/10/19 I End Date 16:17:22 I End Time 8/10/19 16:17:22 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6494 03-03-16 11 1 001 7269 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 16:17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:17:18 I Answer Time 16:17:22 I End Time 16:17:31 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6494 03-03-16 11 1 001 7269 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 16:52 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 16:52:46 I Answer Time 16:52:50 I End Time 8/10/19 16:52:50 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 6450 04-09-05 11 1 001 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Page 17 6314 04-09-03 11 1 EFTA00107363

Caller ANI Record Audit Conference Audit Access code Code validation 6314 IN I Selected Facility 7490 I Call Type LINE TO LINE I Call Status ANSWER I Queue status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/z to CANCEL; cTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 16:53 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:52:46 I Answer Time 16:52:50 I End Time 16:53:14 caller Station Caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6450 04-09-05 11 1 001 7490 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 16:59 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 16:59:00 I Answer Time 16:59:13 End Time 8/10/19 16:59:13 Caller Station caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 7533 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 10-AUG-2019 16:59 I Start Date I Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:59:00 I Answer Time 16:59:13 I End Time 16:59:13 Page 18 EFTA00107364

6314 IN Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 7533 Selected Station 6314 Selected Circuit 04-09-03 Selected cos 11 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 10-AUG-2019 16:59 Start Date Start Time 8/10/19 I Answer Date 16:59:13 I Answer Time 8/10/19 I End Date 16:59:32 I End Time 8/10/19 16:59:32 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 7535 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 16:59 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:59:13 I Answer Time 16:59:32 I End Time 16:59:40 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7535 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 19 EFTA00107365

6314 IN RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 18:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 18:25:40 I Answer Time 18:25:46 I End Time 8/10/19 18:25:46 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6439 04-08-13 11 1 001 7819 Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 18:27 Start Date Start Time 8/10/19 I Answer Date 18:25:40 1 Answer Time 8/10/19 I End Date 8/10/19 18:25:46 I End Time 18:27:27 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6439 I 04-08-13 I 11 I 1 001 7819 Selected Station Selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 10-AUG-2019 19:12 Start Date Start Time 8/10/19 I Answer Date 19:12:34 I Answer Time I End Date 8/10/19 I End Time 19:12:55 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6365 I 03-09-07 I 4 4 1 001 7931 1 I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status RINGING Queue Status NULL QUEUE Queue Time Page 20 6314 04-09-03 11 1 EFTA00107366

6314 IN I Dialed Number 6314 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:12:55 I Answer Time 19:13:03 I End Time 19:13:03 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7935 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:12:55 I Answer Time 19:13:03 I End Time 19:13:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 7935 Selected station 6314 Selected circuit 04-09-03 Selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 19:13:03 I Answer Time 19:13:11 I End Time 8/10/19 19:13:11 Caller Station Caller Circuit Caller COS Caller Routing class 6365 03-09-07 I 4 4 Selected Station Selected Circuit Selected COS Selected Routing Page 21 6314 04-09-03 11 Class 1 EFTA00107367

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 001 7936 6314 /N Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code 6314 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:13:03 I Answer Time 19:13:11 I End Time 19:13:11 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation Dialed Number 6314 Account Code Authorization Code 6365 03-09-07 4 4 001 7936 Call Type Call Status Queue Status Queue Time Selected Station 6314 Selected circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility LINE TO LINE CONVERSATION BEFORE HOLD NULL QUEUE se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 10-AUG-2019 20:32 Start Date Start Time 8/10/19 I Answer Date 20:32:31 I Answer Time 8/10/19 I End Date 20:32:47 I End Time 8/10/19 I 20:32:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6296 03-09-04 4 4 001 8177 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 61 TIME STAMP: 10-AUG-2019 20:32 Start Date 8/10/19 I Answer Date 8/10/19 I End Date Page 22 8/10/19 EFTA00107368

start Time 20:32:31 I Answer 6314 IN Time 20:32:47 I End Time 20:32:54 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6296 03-09-04 4 4 001 8177 Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 10-AUG-2019 20:38 Start Date Start Time 8/10/19 I Answer Date 20:38:30 I Answer Time 8/10/19 1 End Date 20:38:35 End Time 8/10/19 20:38:35 Caller Station caller Circuit Caller coS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6439 04-08-13 11 8197 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 10-AUG-2019 20:38 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:38:30 I Answer Time 20:38:35 I End Time 20:38:43 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6439 04-08-13 11 1 8197 selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 23 EFTA00107369

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 21:25:23 I Answer Time 21:25:27 I End Time 8/10/19 21:25:27 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8278 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:25:23 I Answer Time 21:25:27 End Time 21:25:50 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8278 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 10-AUG-2019 21:36 Start Date Start Time 8/10/19 I Answer Date 21:36:20 I Answer Time 8/10/19 I End Date 21:36:45 I End Time 8/10/19 21:36:45 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code 6225 03-08-11 14 4 001 8305 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Page 24 6314 04-09-03 11 1 EFTA00107370

Code Validation 6314 IN I Queue Time Dialed Number Account Code Authorization Code 6313 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 10-AUG-2019 21:37 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:36:20 Answer Time 21:36:45 I End Time 21:37:20 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6225 03-08-11 14 4 001 8305 selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 10-AUG-2019 21:40 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:39:52 I Answer Time 21:40:18 I End Time 21:40:18 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8322 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 69 TIME STAMP: 10-AUG-2019 21:40 8/10/19 21:40:35 Start Date 8/10/19 I Answer Date 8/10/19 I End Date start Time 21:39:52 I Answer Time 21:40:18 I End Time I Caller Station 6367 I Selected Station 6314 I Caller Circuit 03-09-09 I Selected Circuit 04-09-03 I Caller cos 4 I Selected COs 11 Page 25 EFTA00107371

I Caller Routing Class I Caller Switch ID I Caller ANI I Record Audit conference Audit Access Code Code Validation 4 001 8322 6314 IN Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time I Dialed Number 6313 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 10-AUG-2019 22:28 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:28:44 I Answer Time 22:28:53 I End Time 22:28:53 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access code Code Validation 6449 04-08-05 11 1 8418 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 10-AUG-2019 22:29 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:28:44 I Answer Time 22:28:53 I End Time 22:29:03 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6449 04-08-05 11 1 001 8418 Selected station 6314 Selected circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 10-AUG-2019 22:58 Page 26 EFTA00107372

Start Date Start Time 8/10/19 I Answer 22:58:24 I Answer 6314 IN Date 8/10/19 I End Date 8/10/19 Time 22:58:33 I End Time 22:58:33 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 8499 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 10-AUG-2019 22:58 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:58:24 I Answer Time 22:58:33 I End Time 22:58:49 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 8499 Call Type Call Status Queue Status Queue Time Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 Answer Date 8/11/19 I End Date I 0:01:32 Answer Time 0:01:40 I End Time 8/11/19 0:01:40 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6126 02-02-10 1 1 001 8574 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 27 EFTA00107373

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:01:32 I Answer Time 0:01:40 I End Time 0:01:53 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6126 02-02-10 1 1 001 8574 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 0 :27 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:27:00 I Answer Time 0:27:04 I End Time 0:27:04 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6366 03-09-08 4 4 001 8652 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 11-AUG-2019 0 :27 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:27:00 I Answer Time 0:27:04 I End Time 0:27:11 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6366 03-09-08 4 4 001 8652 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Page 28 6314 04-09-03 11 1 EFTA00107374

I Access Code I Code Validation I Dialed Number 6314 I Account Code I Authorization Code 6314 IN Queue Status NULL QUEUE Queue Time Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 11-AUG-2019 0 :28 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 0:28:32 I Answer Time 0:28:56 I End Time 8/11/19 0:28:56 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8665 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 11-AUG-2019 0 :29 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:28:32 I Answer Time 0:28:56 I End Time 0:29:08 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6367 03-09-09 4 4 001 8665 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 11-AUG-2019 0 :40 Start Date 8/11/19 I Answer Date Start Time 0:40:03 I Answer Time 8/11/19 1 I End Date 8/11/19 0:40:11 End Time 0:40:11 Caller Station Caller Circuit 6367 I selected station 03-09-09 I Selected Circuit Page 29 6314 04-09-03 EFTA00107375

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 4 4 001 8855 6314 IN Selected cos 11 Selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6468 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 11-AUG-2019 0 :40 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:40:03 I Answer Time 0:40:11 I End Time 0:40:19 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6367 03-09-09 4 4 001 8855 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 11-AUG-2019 5 :52 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 5:51:39 I Answer Time 5:52:03 I End Time 8/11/19 5:52:03 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6366 03-09-08 4 4 001 9110 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 83 TIME STAMP: 11-AUG-2019 5 :52 Page 30 EFTA00107376

6314 IN start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 start Time 5:51:39 I Answer Time 5:52:03 I End Time 5:52:22 Caller Station 6366 Selected Station 6314 Caller Circuit 03-09-08 I Selected Circuit 04-09-03 Caller cos 4 Selected COS 11 Caller Routing Class 4 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit conference Audit 9110 Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Access Code Code Validation Dialed Number 6468 Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 11-AUG-2019 5 :59 Start Date Start Time 8/11/19 I Answer Date 5:58:50 I Answer Time I End Date 8/11/19 I End Time 5:59:11 Caller Trunk Group Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 01-12-02 107 1 0357 9123 Selected Station selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status RINGING Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9292340357 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 6:46:32 I Answer Time 6:46:44 I End Time 8/11/19 6:46:44 caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 9246 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Page 31 EFTA00107377

6314 IN I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 6:46:32 I Answer Time 6:46:44 I End Time 8/11/19 I End Date 8/11/19 6:46:53 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6450 04-09-05 11 1 001 9246 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 11-AUG-2019 7 :36 Start Date 8/11/19 I Answer Date 8/11/19 I End Date Start Time 7:36:10 I Answer Time 7:36:14 End Time 8/11/19 7:36:14 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6330 I Selected Station 04-09-01 I Selected Circuit 99 selected COS 1 Selected Routing Class 001 I Selected Route Pattern I Selected Facility 9388 I Call Type LINE TO LINE Call Status ANSWER I Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 Start Date Start Time Caller Station 6330 Caller Circuit 04-09-01 Caller COS 99 Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit 9388 TIME STAMP: 11-AUG-2019 7 :36 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 I 7:36:10 I Answer Time 7:36:14 I End Time 7:36:25 I Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Page 32 6314 04-09-03 11 1 EFTA00107378

Conference Audit Access Code Code Validation 6314 IN I Call Status I Queue Status NULL QUEUE I Queue Time IN CONVERSATION Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 11-AUG-2019 8 :13 Start Date 8/11/19 I Answer Date 8/11/19 I End Date Start Time 8:12:57 I Answer Time 8:13:02 I End Time 8/11/19 8:13:02 Caller Station 6265 Selected Station 6314 Caller Circuit 03-11-12 Selected Circuit 04-09-03 Caller COS 11 Selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 9476 Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 11-AUG-2019 8 :13 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:12:57 I Answer Time 8:13:02 I End Time 8:13:42 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6265 03-11-12 11 1 001 9476 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 11-AUG-2019 8 :20 I Start Date 8/11/19 Answer Date I Start Time 8:20:27 1 Answer Time I Caller Trunk Group I 8/11/19 I End Date 8/11/19 I 8:20:29 End Time 8:20:29 I 14 I Selected Station 6314 I Page 33 EFTA00107379

Caller Circuit Caller Cos Caller Routing class caller switch ID caller ANI Record Audit conference Audit Access code Code validation 04-16-02 255 1 9604 9523 6314 IN Selected circuit selected cos Selected Routing class Selected Route Pattern selected Facility call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9732079604 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 11-AUG-2019 8 :20 Start Date start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:20:27 I Answer Time 8:20:29 I End Time 8:20:30 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 9604 9519 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code 9732079604 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 11-AUG-2019 8 :20 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8:20:30 I Answer Time 8:20:30 I End Time 8/11/19 8:20:30 caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 9519 Selected station selected Circuit Selected COS Selected Routing class Selected Route Pattern selected Facility Call Type TRUNK TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 34 EFTA00107380

RECORD NUMBER: 94 6314 IN TIME STAMP: 11-AUG-2019 8 :20 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:20:30 Answer Time 8:20:30 I End Time 8:20:32 Caller Trunk Group caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 9519 Selected Station Selected Circuit 81.19-03 Selected cos 11 Selected Routing Class 1 selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 11-AUG-2019 8 :26 Start Date start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:26:53 I Answer Time 8:26:59 I End Time 8:26:59 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6261 03-09-03 4 4 001 9556 Selected station Selected circuit selected COS selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 11-AUG-2019 8 :27 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:26:53 I Answer Time 8:26:59 I End Time 8:27:21 Caller Station Caller Circuit caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 9556 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Page 35 EFTA00107381

6314 IN I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 11-AUG-2019 8 :32 Start Date Start Time 8/11/19 I Answer Date 8:32:48 Answer Time 8/11/19 I End Date 8:32:54 I End Time 8/11/19 8:32:54 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6363 03-09-06 4 4 001 9579 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 11-AUG-2019 8 :34 Start Date Start Time 8/11/19 I Answer Date 8:32:48 Answer Time 8/11/19 I End Date 8/11/19 8:32:54 End Time 8:34:18 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 9579 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time 6314 04-09-03 11 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 99 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8:38:22 I Answer Time I I Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID I Caller ANI 8/11/19 I End Date 8/11/19 8:38:25 I End Time 8:38:25 5 Selected Station 01-12-01 Selected Circuit 107 Selected cos 1 Selected Routing Class Selected Route Pattern 4483 Selected Facility Page 36 6314 04-09-03 11 1 EFTA00107382

Record Audit Conference Audit Access Code Code validation 6314 IN 9612 I Call Type I Call Status I Queue Status I Queue Time TRUNK TO LINE ANSWER NULL QUEUE Dialed Number Account Code Authorization Code 6313 6092764483 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8:38:22 I Answer Time Caller Trunk Group 5 Caller Circuit 01-12-01 Caller COS 107 Caller Routing Class 1 Caller Switch ID Caller ANI 4483 Record Audit 9612 Conference Audit Access Code Code validation Dialed Number 6313 Account Code Authorization Code 6092764483 8/11/19 I End Date 8/11/19 8:38:25 I End Time 8:38:27 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 11-AUG-2019 8 :44 Start Date 8/11/19 Start Time 8:44:26 I Answer Date 8/11/19 I End Date 8/11/19 I Answer Time 8:44:49 I End Time 8:44:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 I 03-09-03 I 4 4 I 001 II 9658 I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; ciluis to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: I 102 TIME STAMP: 11-AUG-2019 8 :44 I Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 I Start Time 8:44:26 Answer Time 8:44:49 I End Time 8:44:58 Page 37 EFTA00107383

Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 9658 6314 IN Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 11-AUG-2019 8 :47 Start Date Start Time 8/11/19 I Answer Date 8:47:00 I Answer Time 8/11/19 I End Date 8:47:07 I End Time 8/11/19 8:47:07 caller Trunk Group Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 6678 9676 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 11-AUG-2019 8 :47 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:47:00 Answer Time 8:47:07 I End Time 8:47:50 Caller Trunk Group Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation S 01-12-01 107 1 6678 9676 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code 6465296678 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00107384

6314 IN RECORD NUMBER: 105 TIME STAMP: 11-AUG-2019 10:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 10:26:21 I Answer Time 10:26:24 I End Time 8/11/19 10:26:24 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6270 02-06-12 14 4 001 9909 Selected station selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 11-AUG-2019 10:26 Start Date 8/11/19 I Answer Date Start Time 10:26:21 I Answer Time 8/11/19 I End Date 8/11/19 10:26:24 I End Time 10:26:27 Caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 9909 selected Station Selected circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 Answer Date I 10:49:03 Answer Time 8/11/19 I End Date 10:49:07 End Time 8/11/19 10:49:07 Caller Trunk Group 14 Caller Circuit 04-16-02 Caller cos 255 Caller Routing Class 1 caller Switch ID Caller ANI 4008 Record Audit 35 Conference Audit Access Code Code validation Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 39 EFTA00107385

6314 IN I Dialed Number 6313 Account Code Authorization Code 9734204008 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 10:49:03 I Answer Time 10:49:07 I End Time 8/11/19 I 10:49:08 I Caller Trunk Group Caller Circuit Caller Cps Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-02 255 1 4008 33 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 9734204008 se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 I Answer Date 10:49:08 I Answer Time 8/11/19 I End Date 10:49:08 I End Time 8/11/19 10:49:08 Caller Trunk Group caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-02 107 1 33 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 10:49 start Date 8/11/19 I Answer Date Start Time 10:49:08 I Answer Time 8/11/19 I End Date 10:49:08 I End Time 8/11/19 10:49:09 Caller Trunk Group 5 I selected Station 6314 Caller Circuit 01-12-02 I Selected Circuit 04-09-03 Caller COS 107 I Selected COS 11 Caller Routing Class 1 I Selected Routing Class 1 Caller Switch ID I Selected Route Pattern Page 40 EFTA00107386

Caller ANI Record Audit Conference Audit Access Code Code validation 6314 IN I Selected Facility 33 I Call Type TRUNK TO LINE I Call Status IN CONVERSATION I Queue status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 I Answer Time 8/11/19 I End Date 10:54:24 I End Time 8/11/19 10:54:24 caller Station Caller circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access code code validation 6265 03-11-12 11 1 001 66 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 I Answer Time 8/11/19 I End Date 8/11/19 10:54:24 End Time 10:54:53 caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 66 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 11:10 I Start Date I Start Time 8/11/19 I Answer Date 11:09:55 I Answer Time Page 41 I End Date 8/11/19 I End Time 11:10:08 EFTA00107387

6314 IN Caller Station 6381 I Selected Station 6314 Caller circuit 04-01-01 I Selected Circuit 04-09-03 Caller cos 4 I Selected COS 11 Caller Routing Class 4 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 115 I Call Type LINE TO LINE Conference Audit I call Status RINGING Access Code I Queue Status NULL QUEUE Code Validation I Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 11:12 Start Date 8/11/19 Start Time 11:12:48 I Answer Date 8/11/19 I End Date 8/11/19 I Answer Time 11:12:51 I End Time 11:12:51 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 4483 120 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6092764483 se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 11:12:48 I Answer Time 8/11/19 I End Date 11:12:51 End Time 8/11/19 11:13:07 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 4483 120 Call Type Call Status Queue Status Queue Time Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility TRUNK TO LINE CONVERSATION BEFORE HOLD NULL QUEUE Dialed Number 6313 Account Code Authorization code 6092764483 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 42 EFTA00107388

6314 IN RECORD NUMBER: 116 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 11:13:28 I Answer Time 11:13:28 I End Time 11:13:28 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation S 01-12-01 107 1 120 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 11:13:28 I Answer Time 11:13:28 I End Time 11:13:32 Caller Trunk Group Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation S 01-12-01 107 1 120 Selected station 6314 Selected Circuit 04-09-03 selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 11-AUG-2019 11:31 Start Date Start Time 8/11/19 I Answer Date 11:31:12 I Answer Time 8/11/19 I End Date 11:31:16 End Time 8/11/19 11:31:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 214 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO Call Status ANSWER Queue Status NULL QUEUE Queue Time Page 43 6314 04-09-03 11 1 8 LINE EFTA00107389

6314 IN I Dialed Number 6314 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 11-AUG-2019 11:31 Start Date Start Time 8/11/19 I Answer Date 11:31:12 I Answer Time 8/11/19 I End Date 11:31:16 I End Time 8/11/19 11:31:33 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 214 Call Type Call Status Queue Status Queue Time Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility 8 LINE TO LINE IN CONVERSATION NULL QUEUE 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 11-AUG-2019 11:31 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 11:31:35 I Answer Time 11:31:39 I End Time 8/11/19 11:31:39 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 214 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 11-AUG-2019 11:31 I Start Date 8/11/19 I Answer Date 8/11/19 I End Date I Start Time 11:31:35 I Answer Time 11:31:39 I End Time 8/11/19 11:31:45 I Caller Station 6261 I Selected Station 6314 Caller Circuit 03-09-03 I Selected Circuit 04-09-03 Caller COS 4 Selected COS II 11 I Caller Routing Class 4 Selected Routing Class 1 Page 44 EFTA00107390

Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 001 214 6314 IN Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 11-AUG-2019 12:11 Start Date Start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 I End Date 12:11:06 I End Time 8/11/19 12:11:06 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6480 0 1 2-03-05 I 1 1 001 360 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 11-AUG-2019 12:12 Start Date 8/11/19 I Answer Date Start Time 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 I End Time 12:12:14 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6480 02-03-05 11 1 001 360 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 124 TIME STAMP: 11-AUG-2019 12:14 Start Date 8/11/19 I Answer Date 8/11/19 I End Date Page 45 8/11/19 EFTA00107391

Start Time 12:14:02 I Answer 6314 IN Time 12:14:33 I End Time 12:14:33 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6261 03-09-03 4 4 001 366 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 11-AUG-2019 12:14 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 12:14:02 I Answer Time 12:14:33 I End Time 12:14:47 Caller Station caller circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 366 selected Station Selected circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 11-AUG-2019 12:24 Start Date start Time 8/11/19 I Answer Date 12:23:58 I Answer Time 8/11/19 I End Date 12:24:14 I End Time 8/11/19 12:24:14 Caller station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 403 selected Station Selected circuit Selected COS Selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code Page 46 EFTA00107392

6314 IN Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 11-AUG-2019 12:24 Start Date Start Time 8/11/19 I Answer Date 12:23:58 I Answer Time 8/11/19 I End Date 8/11/19 12:24:14 I End Time 12:24:39 Caller Station Caller circuit Caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 403 Selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 12:25:50 I Answer Time 12:26:08 I End Time 8/11/19 12:26:08 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code Validation 6227 04-08-06 I 11 1 001 411 Selected station Selected Circuit selected COs Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 11-AUG-2019 12:26 Start Date Start Time 8/11/19 I Answer Date 12:25:50 I Answer Time 8/11/19 I End Date 8/11/19 12:26:08 I End Time 12:26:19 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code 6227 04-08-06 11 1 001 411 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Page 47 6314 04-09-03 11 1 EFTA00107393

Code Validation 6314 IN I Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 11-AUG-2019 12:38 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 12:38:25 I Answer Time 12:38:30 I End Time 12:38:30 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6266 03-08-09 11 1 001 459 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 131 TIME STAMP: 11-AUG-2019 12:38 Start Date Start Time 8/11/19 I Answer Date 12:38:25 I Answer Time 8/11/19 I End Date 8/11/19 12:38:30 I End Time 12:38:43 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6266 03-08-09 11 1 001 459 Call Status Queue Status Queue Time Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE IN CONVERSATION NULL QUEUE 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 132 TIME STAMP: 11-AUG-2019 13:0 Start Date 8/11/19 I Answer Date I Start Time 13:00:43 I Answer Time I Caller Trunk Group I Caller circuit I Caller COS 8/11/19 I End Date 13:00:57 I End Time 8/11/19 I 13:00:57 I 5 I selected station 01-12-03 I Selected Circuit 107 I Selected COS Page 48 6314 04-09-03 11 EFTA00107394

Caller Routing Class 1 Caller Switch ID Caller ANT Record Audit Conference Audit Access Code code validation 5308 512 6314 IN Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code 9177045308 se cTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 11-AUG-2019 13:1 Start Date 8/11/19 I Answer Date Start Time 13:00:43 I Answer Time 8/11/19 I End Date 8/11/19 13:00:57 I End Time 13:01:18 Caller Trunk Group caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI 5308 Record Audit 512 Conference Audit Access Code Code validation 5 01-12-03 107 1 Selected Station Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9177045308 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: 11-AUG-2019 13:11 Start Date Start Time 8/11/19 I Answer Date 13:11:25 I Answer Time 8/11/19 I End Date 13:11:29 I End Time 8/11/19 13:11:29 Caller Station caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6326 04-12-01 14 4 001 546 Selected Station selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 135 TIME STAMP: 11-AUG-2019 13:11 Page 49 EFTA00107395

Start Date start Time 8/11/19 I Answer 13:11:25 Answer 6314 IN Date 8/11/19 I End Date 8/11/19 Time 13:11:29 I End Time 13:11:35 Caller station caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6326 04-12-01 14 4 001 546 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code se CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 11-AUG-2019 13:14 start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 13:14:43 I Answer Time 13:14:56 I End Time 8/11/19 13:14:56 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6247 03-05-04 4 4 001 556 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 11-AUG-2019 13:15 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 13:14:43 Answer Time 13:14:56 I End Time 13:15:05 caller station Caller Circuit Caller Cos caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6247 03-05-04 4 4 001 556 selected Station selected circuit Selected Cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Page 50 EFTA00107396

6314 IN use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 138 TIME STAMP: 11-AUG-2019 13:38 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 13:38:08 I Answer Time 13:38:19 I End Time 8/11/19 13:38:19 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6453 04-11-14 11 1 001 646 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 139 TIME STAMP: 11-AUG-2019 13:38 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 13:38:08 I Answer Time 13:38:19 I End Time 13:38:48 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6453 04-11-14 11 1 001 646 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 140 TIME STAMP: 11-AUG-2019 13:59 Start Date Start Time 8/11/19 I Answer Date 13:59:04 Answer Time I End Date 8/11/19 I End Time 13:59:38 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6294 I Selected station 03-13-15 Selected circuit I 4 Selected COS 4 I Selected Routing Class 001 Selected Route Pattern I Selected Facility 695 I Call Type LINE TO LINE I Call Status RINGING Page 51 6314 04-09-03 11 1 EFTA00107397

Access Code Code Validation 6314 IN I Queue Status I Queue Time NULL QUEUE Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 141 TIME STAMP: 11-AUG-2019 16:19 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 16:18:57 I Answer Time 16:19:09 I End Time 8/11/19 16:19:09 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6439 04-08-13 11 1 001 960 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 11-AUG-2019 16:19 Start Date 8/11/19 I Answer Date Start Time 16:18:57 I Answer Time 8/11/19 I End Date 8/11/19 16:19:09 I End Time 16:19:55 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6439 04-08-13 11 1 001 960 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/2-to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 143 TIME STAMP: 11-AUG-2019 22:15 Start Date 8/11/19 I Answer Date Start Time 22:15:12 I Answer Time 8/11/19 I End Date 22:15:18 I End Time II 8/11/19 I 22:15:18 I Caller Station Caller Circuit 6261 I Selected Station 03-09-03 I Selected Circuit Page 52 6314 04-09-03 EFTA00107398

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 4 4 001 1565 6314 IN Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 11-AUG-2019 22:15 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 22:15:12 I Answer Time 22:15:18 I End Time 22:15:33 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 1565 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 12-AUG-2019 0 :15 Start Date Start Time 8/12/19 I Answer Date 8/12/19 I End Date 0:15:33 I Answer Time 0:15:40 I End Time 8/12/19 0:15:40 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 1693 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 146 TIME STAMP: 12-AUG-2019 0 :15 Page 53 EFTA00107399

6314 IN Start Date Start Time 8/12/19 I Answer Date 0:15:33 I Answer Time 8/12/19 I End Date 8/12/19 0:15:40 End Time 0:15:53 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 1693 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time 6314 04-09-03 11 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 147 TIME STAMP: 12-AUG-2019 1 :11 Start Date Start Time 8/12/19 I Answer Date 1:10:53 Answer Time 8/12/19 I End Date 1:11:00 End Time 8/12/19 1:11:00 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 1955 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 148 TIME STAMP: 12-AUG-2019 1 :11 Start Date Start Time 8/12/19 I Answer Date 8/12/19 I End Date 8/12/19 1:10:53 Answer Time 1:11:00 I End Time 1:11:06 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 1955 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Page 54 EFTA00107400

6314 IN I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 149 TIME STAMP: 12-AUG-2019 7 :18 Start Date 8/12/19 Start Time 7:18:28 Answer Date 8/12/19 I End Date 8/12/19 Answer Time 7:18:33 I End Time 7:18:33 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6361 03-09-05 4 4 001 2424 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 150 TIME STAMP: 12-AUG-2019 7 :18 Start Date 8/12/19 I Answer Date Start Time 7:18:28 I Answer Time 8/12/19 I End Date 8/12/19 7:18:33 I End Time 7:18:42 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6361 03-09-05 4 4 001 2424 Selected Station 6314 Selected Circuit 04-09-03 Selected C05 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 151 TIME STAMP: 12-AUG-2019 7 :28 Start Date 8/12/19 I Answer Date Start Time 8/12/19 I End Date 7:28:31 I Answer Time 7:28:36 I End Time Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit 6240 03-13-08 4 4 001 2480 Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Page 55 8/12/19 I 7:28:36 I 6314 04-09-03 11 1 EFTA00107401

I Conference Audit I Access code I Code validation I I Dialed Number 6313 6314 IN I call Status ANSWER I Queue status NULL QUEUE I Queue Time Page S6 EFTA00107402

6314 OUT CDR ...? DISP /AFTER 08-08-19 /SELECTED-STATION=6314 --- CDR Data --- RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 14:05:41 I Answer Time 8/ 9/19 I End Date 14:06:08 I End Time 8/ 9/19 14:06:08 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6454 04-11-15 11 1 001 1182 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:05:41 Answer Time 14:06:08 I End Time 14:06:22 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6454 04-11-15 11 1 001 1182 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CT RL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 14:25:01 I Answer Time I End Date End Time 8/ 9/19 14:25:07 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit 6376 03-13-06 4 4 001 1420 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Page 1 6314 04-09-03 11 1 EFTA00107403

Conference Audit Access Code Code validation 6314 OUT I Call Status RINGING I Queue Status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:25:07 I Answer Time 14:25:16 I End Time 14:25:16 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6376 03-13-06 4 4 001 1422 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 14:25 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:25:07 I Answer Time 14:25:16 I End Time 14:25:46 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6376 03-13-06 4 4 001 1422 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 15:48 Start Date Start Time 8/ 9/19 I Answer Date 15:48:01 I Answer Time I End Date 8/ 9/19 I I End Time 15:48:36 I Caller Station 6467 I Selected Station 6314 Page 2 EFTA00107404

Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 03-03-04 11 1 001 1935 6314 OUT Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 16:04:00 Answer Time 16:04:09 I End Time 16:04:09 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 2022 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 16:4 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:04:00 I Answer Time 16:04:09 I End Time 16:04:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 2022 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 3 EFTA00107405

RECORD NUMBER: 6314 OUT 9 TIME STAMP: 9 -AUG-2019 16:45 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 16:45:23 I Answer Time 16:45:41 I End Time 8/ 9/19 16:45:41 caller Station caller Circuit Caller cos caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 1487 04-12-07 11 1 001 2201 Selected Station Selected circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 16:45 Start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 16:45:23 Answer Time 16:45:41 I End Time 16:45:52 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 1487 04-12-07 11 1 001 2201 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 17:23:33 Answer Time 8/ 9/19 I End Date 17:23:38 I End Time 8/ 9/19 17:23:38 Caller Station Caller Circuit caller cos Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6271 03-13-11 4 4 001 2332 selected station selected circuit Selected coS Selected Routing class Selected Route Pattern Selected Facility 42 call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Page 4 EFTA00107406

6314 OUT I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:23:33 I Answer Time 17:23:38 I End Time 17:23:45 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6271 03-13-11 4 4 001 2332 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility 42 Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:23:45 I Answer Time 17:23:45 I End Time 8/ 9/19 17:23:45 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-01 255 1 2332 selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility 42 Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 17:23:45 I Answer Time 8/ 9/19 I End Date 17:23:45 I End Time 8/ 9/19 17:23:46 Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI 14 I Selected Station 04-16-01 I Selected Circuit 255 I Selected cos 1 I Selected Routing Class Selected Route Pattern I Selected Facility Page 5 6314 04-09-03 11 1 42 EFTA00107407

Record Audit Conference Audit Access Code Code Validation 6314 OUT 2332 I Call Type I call status Queue Status Queue Time TRUNK TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:17 I Answer Time 17:32:23 I End Time 17:32:23 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 2392 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:17 I Answer Time 17:32:23 I End Time 17:32:44 Caller Station 6225 I Selected Station 6314 Caller Circuit 03-08-11 I Selected Circuit 04-09-03 Caller COS Caller Routing Class Caller Switch ID 14 4 001 I I Selected cos 11 Selected Routing Class 1 Selected Route Pattern Caller ANI Record Audit 2392 I Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code Validation i I Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 17:32 I I Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Start Time 17:32:49 I Answer Time 17:32:56 I End Time 17:32:56 I I Page 6 EFTA00107408

caller Station Caller Circuit Caller cos Caller Routing class caller Switch ID caller ANI Record Audit Conference Audit Access code code validation 6314 our 6265 I selected station 03-11-12 I Selected circuit 11 I Selected cos 1 I Selected Routing Class 001 I selected Route Pattern selected Facility 2397 call Type LINE TO LINE call Status ANSWER I Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 17:33 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:49 Answer Time 17:32:56 I End Time 17:33:00 Caller station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6265 03-11-12 11 1 001 2397 selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 18:18 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 18:18:24 I Answer Time 18:18:30 I End Time 8/ 9/19 18:18:30 caller Station Caller circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 1 001 2560 Selected station Selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 7 EFTA00107409

6314 OUT RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 18:19 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 18:18:24 I Answer Time 18:18:30 I End Time 18:19:30 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6265 03-11-12 I 1 1 001 2560 Selected station Selected circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 19:03:12 I Answer Time 8/ 9/19 I End Date 19:03:21 I End Time 8/ 9/19 19:03:21 Caller Station Caller circuit caller COS caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 03-09-07 I 6365 4 4 001 2720 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 19:3 Start Date Start Time 8/ 9/19 I Answer Date 19:03:12 I Answer Time 8/ 9/19 I End Date 19:03:21 I End Time 8/ 9/19 19:03:30 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 Selected Station 03-09-07 Selected Circuit 4 Selected COS 4 I Selected Routing Class 001 I Selected Route Pattern I Selected Facility 2720 j call Type LINE TO LINE I Call Status IN CONVERSATION I Queue status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Page 8 EFTA00107410

6314 OUT Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 19:6 Start Date Start Time 8/ 9/19 I Answer Date 19:06:08 I Answer Time 8/ 9/19 I End Date 19:06:12 I End Time 8/ 9/19 19:06:12 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6265 03-11-12 11 1 001 2729 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 19:6 start Date 8/ 9/19 I Answer Date Start Time 19:06:08 I Answer Time 8/ 9/19 I End Date 8/ 9/19 19:06:12 I End Time 19:06:25 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 11 I 1 001 I I 2729 Selected station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 19:13 start Date Start Time 8/ 9/19 I Answer Date 19:13:23 I Answer Time 8/ 9/19 I End Date 19:13:32 I End Time 8/ 9/19 19:13:32 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID 14 04-16-03 255 1 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Page 9 6314 04-09-03 11 1 EFTA00107411

Caller ANT Record Audit Conference Audit Access Code Code Validation 6314 OUT 1965 I selected Facility 2747 I Call Type TRUNK TO LINE I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code 6314 9085781965 Use CTRL/2 to CANCEL; CIRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 19:13:23 I Answer Time 19:13:32 I End Time 19:13:33 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 14 04-16-03 255 1 1965 2745 Call Type Call Status Queue Status Queue Time Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility TRUNK TO LINE IN CONVERSATION NULL QUEUE 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code 9085781965 use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 19:13:33 I Answer Time 19:13:33 I End Time 8/ 9/19 19:13:33 caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-02 107 1 2745 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: I I Start Date I Start Time 28 TIME STAMP: 9 -AUG-2019 19:14 8/ 9/19 Answer Date 8/ 9/19 I End Date I 19:13:33 Answer Time 19:13:33 I End Time Page 10 8/ 9/19 19:14:56 EFTA00107412

6314 OUT Caller Trunk Group Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 5 01-12-02 107 1 2745 Selected Station Selected circuit Selected COS selected Routing Class Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 19:27 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 19:26:57 I Answer Time 19:27:10 I End Time 19:27:10 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6379 03-09-11 4 4 001 2781 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 19:28 Start Date Start Time 8/ 9/19 I Answer Date 19:26:57 I Answer Time 8/ 9/19 I End Date 19:27:10 End Time 8/ 9/19 19:28:11 Caller Station 6379 I Selected Station 6314 Caller Circuit 03-09-11 I Selected circuit 04-09-03 Caller COS 4 Selected COS 11 Caller Routing Class 4 I Selected Routing Class 1 Caller Switch ID caller ANI 001 I Selected Route Pattern Selected Facility Record Audit 2781 I Call Type LINE TO LINE Conference Audit Access Code Code Validation Dialed Number 6313 I Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 11 EFTA00107413

6314 OUT RECORD NUMBER: 31 TIME STAMP: 9 -AUG-2019 19:49 Start Date Start Time 8/ 9/19 I Answer Date 19:49:18 I Answer Time 8/ 9/19 I End Date 8/ 9/19 19:49:25 I End Time 19:49:25 I Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001 2835 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 19:49 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 19:49:18 I Answer Time 19:49:25 I End Time 19:49:49 Caller station Caller circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6450 04-09-05 11 1 001 2835 Selected Station selected Circuit Selected COS selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 21:59:27 I Answer Time 21:59:46 I End Time 8/ 9/19 21:59:46 Caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3074 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time Page 12 6314 04-09-03 11 1 EFTA00107414

6314 our I Dialed Number 6314 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 21:59 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:59:27 I Answer Time 21:59:46 I End Time 21:59:47 Caller Station Caller Circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 3074 Selected Station Selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 10-AUG-2019 16:52 Start Date Start Time 8/10/19 I Answer Date 16:52:46 I Answer Time 8/10/19 I End Date 16:52:50 I End Time 8/10/19 16:52:50 Caller station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6450 04-09-05 11 1 001 7490 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 10-AUG-2019 16:53 Start Date Start Time 8/10/19 I Answer Date 16:52:46 I Answer Time 8/10/19 I End Date 16:52:50 I End Time 8/10/19 16:53:14 Caller Station 6450 I Selected Station 6314 Caller circuit 04-09-05 I Selected Circuit 04-09-03 Caller cos 11 I Selected COS 11 Caller Routing class 1 I selected Routing Class 1 Page 13 EFTA00107415

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 001 7490 6314 OUT Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 10-AUG-2019 16:59 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:59:00 I Answer Time 16:59:13 I End Time 16:59:13 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 Selected Station 03-09-07 Selected Circuit 4 Selected COS 4 Selected Routing Class 001 Selected Route Pattern Selected Facility 7533 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 10-AUG-2019 16:59 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:59:00 I Answer Time 16:59:13 I End Time 16:59:13 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 7533 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 39 TIME STAMP: 10-AUG-2019 16:59 Start Date 8/10/19 I Answer Date 8/10/19 I End Date Page 14 8/10/19 I EFTA00107416

Start Time 16:59:13 I Answer 6314 ouT Time 16:59:32 I End Time 16:59:32 Caller Station Caller Circuit Caller COS caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation Dialed Number 6314 Account Code Authorization Code 6365 03-09-07 4 4 001 7535 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 10-AUG-2019 16:59 start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:59:13 I Answer Time 16:59:32 I End Time 16:59:40 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7535 call Type Call Status Queue Status Queue Time Selected Station selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 10-AUG-2019 18:25 Start Date Start Time 8/10/19 I Answer Date 18:25:40 I Answer Time 8/10/19 I End Date 18:25:46 I End Time 8/10/19 18:25:46 Caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6439 04-08-13 I 11 1 001 7819 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Page 15 EFTA00107417

6314 OUT use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 42 TIME STAMP: 10-AUG-2019 18:27 Start Date Start Time 8/10/19 I Answer Date 18:25:40 I Answer Time 8/10/19 I End Date 8/10/19 18:25:46 I End Time 18:27:27 Caller Station Caller circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6439 04-08-13 11 1 001 7819 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 10-AUG-2019 19:12 Start Date Start Time 8/10/19 I Answer Date 19:12:34 I Answer Time I End Date 8/10/19 I End Time 19:12:55 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7931 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 19:12:55 I Answer Time 8/10/19 I End Date 19:13:03 End Time 8/10/19 19:13:03 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code 6365 03-09-07 4 4 001 7935 I Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Page 16 6314 04-09-03 11 1 EFTA00107418

6314 ouT code validation I Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:12:55 I Answer Time 19:13:03 I End Time 19:13:03 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6365 03-09-07 4 4 001 7935 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 19:13:03 I Answer Time 19:13:11 I End Time 8/10/19 19:13:11 Caller Station caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6365 03-09-07 4 4 001 7936 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 10-AUG-2019 19:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 19:13:03 I Answer Time 19:13:11 I End Time 8/10/19 19:13:11 Caller Station Caller circuit Caller COS 6365 I selected station 03-09-07 Selected Circuit I 4 Selected COS Page 17 6314 04-09-03 11 EFTA00107419

caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 4 001 7936 6314 OUT Selected Routing class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 10-AUG-2019 20:32 start Date start Time 8/10/19 Answer Date 20:32:31 I Answer Time 8/10/19 I End Date 8/10/19 20:32:47 I End Time 20:32:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6296 03-09-04 I 4 4 001 8177 Selected station selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 10-AUG-2019 20:32 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:32:31 I Answer Time 20:32:47 End Time 20:32:54 caller Station caller Circuit Caller cos caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6296 I selected station 03-09-04 Selected Circuit I 4 selected COS 4 I selected Routing Class 001 I Selected Route Pattern I selected Facility 8177 I call Type LINE TO LINE I Call Status IN CONVERSATION Queue Status NULL QUEUE I Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 10-AUG-2019 20:38 Page 18 EFTA00107420

Start Date Start Time 8/10/19 I Answer 20:38:30 I Answer 6314 OUT Date 8/10/19 I End Date Time 20:38:35 I End Time 8/10/19 20:38:35 caller station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6439 04-08-13 11 1 001 8197 selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 10-AUG-2019 20:38 start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:38:30 I Answer Time 20:38:35 I End Time 20:38:43 Caller station caller Circuit Caller cos caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6439 04-08-13 11 1 8197 Selected station Selected circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 21:25:23 I Answer Time 21:25:27 I End Time 8/10/19 21:25:27 Caller Station caller circuit caller COS caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6317 04-01-13 1 1 001 8278 Selected Station Selected Circuit selected cOS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Page 19 EFTA00107421

6314 OUT use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 53 TIME STAMP: 10-AUG-2019 21:25 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:25:23 I Answer Time 21:25:27 I End Time 21:25:50 caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6317 04-01-13 1 1 001 8278 selected station selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 10-AUG-2019 21:36 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 21:36:20 I Answer Time 21:36:45 I End Time 8/10/19 21:36:45 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access code Code validation 6225 03-08-11 1 4 001 8305 Selected station Selected Circuit Selected COS Selected Routing class selected Route Pattern selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 10-AUG-2019 21:37 start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 21:36:20 I Answer Time 21:36:45 I End Time 8/10/19 21:37:20 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit 6225 03-08-11 I 14 4 001 8305 selected station selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Page 20 6314 04-09-03 11 1 EFTA00107422

Access Code Code validation 6314 OUT Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 10-AUG-2019 21:40 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:39:52 I Answer Time 21:40:18 I End Time 21:40:18 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8322 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 10-AUG-2019 21:40 Start Date Start Time 8/10/19 I Answer Date 21:39:52 I Answer Time 8/10/19 I End Date 8/10/19 21:40:18 End Time 21:40:35 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8322 Selected Station 6314 Selected Circuit 04-09-03 selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 10-AUG-2019 22:28 Start Date Start Time 8/10/19 I Answer Date 22:28:44 I Answer Time 8/10/19 I End Date 8/10/19 22:28:53 End Time 22:28:53 Caller Station Caller Circuit 6449 I Selected Station 04-08-05 I Selected Circuit Page 21 6314 04-09-03 EFTA00107423

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 11 1 001 8418 6314 OUT selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 10-AUG-2019 22:29 Start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date 8/10/19 I 22:28:44 Answer Time 22:28:53 I End Time 22:29:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6449 04-08-05 11 1 001 8418 Selected station 6314 Selected circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 10-AUG-2019 22:58 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:58:24 I Answer Time 22:58:33 I End Time 22:58:33 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6225 03-08-11 14 4 001 8499 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 61 TIME STAMP: 10-AUG-2019 22:58 Page 22 EFTA00107424

6314 ouT Start Date Start Time 8/10/19 I Answer Date 22:58:24 I Answer Time 8/10/19 I End Date 8/10/19 22:58:33 I End Time 22:58:49 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6225 03-08-11 14 4 001 8499 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time 6314 04-09-03 11 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6313 Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 0:01:32 I Answer Time 0:01:40 I End Time 8/11/19 0:01:40 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6126 02-02-10 1 1 001 8574 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 11-AUG-2019 0 :1 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:01:32 Answer Time 0:01:40 I End Time 0:01:53 Caller Station 6126 Selected Station 6314 Caller Circuit 02-02-10 I Selected Circuit 04-09-03 caller COS 1 selected cos 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit 8574 Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code Validation Dialed Number 6313 Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Account Code Page 23 EFTA00107425

6314 OUT I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 11-AUG-2019 0 :27 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 0:27:00 I Answer Time 0:27:04 I End Time 0:27:04 caller Station 6366 I Selected Station 6314 Caller Circuit 03-09-08 I Selected Circuit 04-09-03 Caller COS 4 Selected cos 11 Caller Routing Class 4 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit 8652 Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6314 Call Status ANSWER Queue Status NULL QUEUE Queue Time Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 11-AUG-2019 0 :27 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 0:27:00 I Answer Time 0:27:04 I End Time 0:27:11 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6366 03-09-08 4 4 001 8652 Selected Station Selected Circuit Selected cos Selected Routing Class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 11-AUG-2019 0 :28 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 0:28:32 I Answer Time 0:28:56 I End Time 8/11/19 0:28:56 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit 6367 03-09-09 4 4 001 8665 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Page 24 6314 04-09-03 11 1 EFTA00107426

conference Audit Access Code Code validation 6314 OUT I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 11-AUG-2019 0 :29 Start Date 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 Start Time 0:28:32 Answer Time 0:28:56 I End Time 0:29:08 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8665 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 11-AUG-2019 0 :40 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 0:40:03 I Answer Time 0:40:11 I End Time 8/11/19 0:40:11 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6367 03-09-09 4 4 001 8855 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: I Start Date I Start Time 69 TIME STAMP: 11-AUG-2019 0 :40 8/11/19 I Answer Date 8/11/19 I End Date 0:40:03 I Answer Time 0:40:11 I End Time 1 8/11/19 I 0:40:19 I Caller Station 6367 I Selected Station Page 25 6314 EFTA00107427

Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 03-09-09 4 4 001 8855 6314 OUT Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-09-03 11 1 Dialed Number 6468 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 11-AUG-2019 5 :52 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 5:51:39 I Answer Time 5:52:03 I End Time 8/11/19 5:52:03 Caller Station caller circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6366 03-09-08 4 4 001 9110 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 11-AUG-2019 5 :52 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 5:51:39 Answer Time 5:52:03 I End Time 5:52:22 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6366 03-09-08 4 4 001 9110 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/I to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 26 EFTA00107428

RECORD NUMBER: 72 6314 OUT TIME STAMP: 11-AUG-2019 5 :59 Start Date Start Time 8/11/19 I Answer Date 5:58:50 I Answer Time End Date 8/11/19 End Time 5:59:11 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 5 01-12-02 107 1 0357 9123 Selected Station Selected circuit Selected COS selected Routing Class Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9292340357 use cTRL/z to CANCEL; cTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 6:46:32 I Answer Time 6:46:44 I End Time 6:46:44 Caller Station Caller circuit caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6450 04-09-05 I 11 1 001 9246 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 11-AUG-2019 6 :46 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 6:46:32 I Answer Time 6:46:44 I End Time 6:46:53 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6450 04-09-05 11 1 001 9246 selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Page 27 EFTA00107429

6314 OUT I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 11-AUG-2019 7 :36 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 7:36:10 I Answer Time 7:36:14 I End Time 7:36:14 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6330 04-09-01 99 1 001 9388 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 11-AUG-2019 7 :36 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 7:36:10 I Answer Time 7:36:14 I End Time 7:36:25 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6330 04-09-01 99 1 001 9388 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 11-AUG-2019 8 :13 Start Date Start Time 8/11/19 I Answer Date 8:12:57 Answer Time 8/11/19 I End Date 8:13:02 I End Time 8/11/19 8:13:02 Caller Station 6265 I Selected Station 6314 Caller Circuit 03-11-12 Selected Circuit 04-09-03 Caller COS 11 Selected cos 11 Caller Routing Class 1 I Selected Routing Class 1 Caller switch ID Caller ANI 001 I 1 Selected Route Pattern Selected Facility Page 28 EFTA00107430

Record Audit Conference Audit Access Code Code Validation 6314 OUT 9476 I Call Type Call Status I Queue Status I Queue Time LINE TO LINE ANSWER NULL QUEUE Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 11-AUG-2019 8 :13 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:12:57 Answer Time 8:13:02 I End Time 8:13:42 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 03-11-12 6265 11 1 001 9476 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 11-AUG-2019 8 :20 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8:20:27 I Answer Time 8:20:29 I End Time 8/11/19 8:20:29 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 14 I 04-16-02 I 255 I 1 9604 I 9523 I I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account code Authorization code 9732079604 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 11-AUG-2019 8 :20 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:20:27 I Answer Time 8:20:29 I End Time 8:20:30 Page 29 EFTA00107431

Caller Trunk Group caller Circuit Caller cos caller Routing class caller switch ID Caller ANI Record Audit conference Audit Access Code code validation 14 I 04-16-02 1 255 1 I I 9604 9519 I I 6314 OUT selected station selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9732079604 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 11-AUG-2019 8 :20 Start Date start Time 8/11/19 I Answer Date 8:20:30 I Answer Time 8/11/19 I End Date 8/11/19 8:20:30 I End Time . 8:20:30 Caller Trunk Group Caller Circuit Caller cos caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access code Code Validation 0 07 1-12-01 1 1 II 9519 Selected Station selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account code Authorization code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 11-AUG-2019 8 :20 Start Date start Time 8/11/19 I Answer Date 8:20:30 I Answer Time 8/11/19 I End Date 8:20:30 End Time 8/11/19 8:20:32 Caller Trunk Group caller Circuit caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 01-12-01 5 1 I 107 I I I 9519 selected Station Selected circuit Selected cos selected Routing class selected Route Pattern Selected Facility call Type TRUNK TO LINE call Status CONVERSATION BEFORE Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 HOLD Dialed Number Account code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE Page 30 EFTA00107432

6314 OUT RECORD NUMBER: 83 TIME STAMP: 11-AUG-2019 8 :26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:26:53 I Answer Time 8:26:59 I End Time 8:26:59 I Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6261 03-09-03 4 4 001 9556 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 11-AUG-2019 8 :27 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:26:53 Answer Time 8:26:59 I End Time 8:27:21 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 9556 Call Type Call Status Queue Status Queue Time Selected Station 6314 Selected Circuit 04-09-03 Selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility LINE TO LINE CONVERSATION BEFORE HOLD NULL QUEUE Dialed Number 6314 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 11-AUG-2019 8 :32 Start Date Start Time 8/11/19 I Answer Date 8:32:48 I Answer Time 8/11/19 I End Date 8:32:54 I End Time 8/11/19 8:32:54 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6363 03-09-06 4 4 001 9579 Selected Selected Selected Selected Selected Station Circuit COS Routing class Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Page 31 EFTA00107433

6314 ouT I Dialed Number 6313 I Account Code I Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 11-AUG-2019 8 :34 Start Date Start Time 8/11/19 I Answer Date 8:32:48 I Answer Time 8/11/19 I End Date 8/11/19 8:32:54 End Time 8:34:18 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6363 03-09-06 4 4 001 9579 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8:38:22 I Answer Time 8:38:25 I End Time 8/11/19 8:38:25 Caller Trunk Group Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation S 01-12-01 107 1 4483 9612 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6092764483 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 11-AUG-2019 8 :38 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8:38:22 I Answer Time 8:38:25 I End Time 8/11/19 8:38:27 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID 5 I Selected Station 01-12-01 I Selected circuit 107 I Selected cos 1 I Selected Routing class I Selected Route Pattern Page 32 6314 04-09-03 11 1 EFTA00107434

Caller ANI Record Audit conference Audit Access Code Code validation 4483 9612 6314 OUT Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 6092764483 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 11-AUG-2019 8 :44 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:44:26 I Answer Time 8:44:49 I End Time 8:44:49 Caller Station Caller circuit caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 4 4 001 9658 selected Station selected Circuit Selected cOS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 11-AUG-2019 8 :44 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:44:26 Answer Time 8:44:49 I End Time 8:44:58 Caller Station Caller Circuit Caller cos caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 9658 selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization code use CTRL/Z to cANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 91 TIME STAMP: 11-AUG-2019 8 :47 I Start Date I Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:47:00 I Answer Time 8:47:07 I End Time 8:47:07 Page 33 EFTA00107435

6314 OUT Caller Trunk Group 5 Selected station 6314 Caller Circuit 01-12-01 Selected Circuit 04-09-03 caller COS 107 Selected cos 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID Selected Route Pattern Caller ANI 6678 selected Facility Record Audit 9676 Call Type TRUNK TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6313 Account Code Authorization Code 6465296678 se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 11-AUG-2019 8 :47 start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 8:47:00 I Answer Time 8:47:07 I End Time 8:47:50 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 5 01-12-01 107 1 6678 9676 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6465296678 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 11-AUG-2019 10:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 10:26:21 I Answer Time 10:26:24 I End Time 10:26:24 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6270 02-06-12 14 4 001 9909 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 34 EFTA00107436

6314 OUT RECORD NUMBER: 94 TIME STAMP: 11-AUG-2019 10:26 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 10:26:21 I Answer Time 10:26:24 I End Time 10:26:27 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6270 02-06-12 14 4 001 9909 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code 6313 Use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 10:49:03 I Answer Time 10:49:07 I End Time 8/11/19 10:49:07 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI 4008 Record Audit 35 Conference Audit Access Code Code validation 14 04-16-02 255 1 Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 9734204008 se cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 I 10:49:03 Answer Time 10:49:07 I End Time 10:49:08 Caller Trunk Group caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 14 04-16-02 255 1 4008 33 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 35 6314 04-09-03 11 1 EFTA00107437

6314 OUT I Dialed Number I Account Code I Authorization Code 6313 9734204008 use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 10:49:08 I Answer Time 10:49:08 End Time 8/11/19 10:49:08 I Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 5 01-12-02 107 1 33 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type TRUNK TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 11-AUG-2019 10:49 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 10:49:08 I Answer Time 10:49:08 I End Time 10:49:09 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation S 01-12-02 107 1 33 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type TRUNK TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 I Answer Time 8/11/19 I End Date 10:54:24 I End Time 8/11/19 10:54:24 Caller station Caller Circuit Caller COS Caller Routing Class 6265 I Selected Station 03-11-12 I selected circuit 11 I Selected COS 1 I Selected Routing Class Page 36 6314 04-09-03 11 1 EFTA00107438

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6314 OUT 001 I Selected Route Pattern I Selected Facility 66 I Call Type LINE TO LINE I Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 11-AUG-2019 10:54 Start Date Start Time 8/11/19 I Answer Date 10:54:20 Answer Time 8/11/19 I End Date 8/11/19 10:54:24 I End Time 10:54:53 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6265 03-11-12 I 11 1 001 66 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 11-AUG-2019 11:10 Start Date Start Time 8/11/19 I Answer Date 11:09:55 I Answer Time I End Date 8/11/19 End Time 11:10:08 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6381 04-01-01 4 4 001 115 Selected Station Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 102 I start Date TIME STAMP: 11-AUG-2019 11:12 8/11/19 I Answer Date 8/11/19 I End Date Page 37 8/11/19 I EFTA00107439

6314 OUT Start Time 11:12:48 I Answer Time 11:12:51 I End Time 11:12:51 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 I 01-12-01 I 107 I I 1 4483 120 Selected Station selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code 6092764483 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 I 11:12:48 Answer Time 11:12:51 I End Time 11:13:07 Caller Trunk Group caller circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 4483 120 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 selected Routing Class 1 Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code 6092764483 Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 11-AUG-2019 11:13 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 11:13:28 I Answer Time 11:13:28 I End Time 8/11/19 11:13:28 Caller Trunk Group Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 5 01-12-01 107 1 120 Selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type TRUNK TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number Account Code Authorization Code Page 38 EFTA00107440

6314 OUT Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE RECORD NUMBER: 105 TIME STAMP: 11-AUG-2019 11:13 Start Date 8/11/19 I Answer Date Start Time 11:13:28 I Answer Time 8/11/19 I End Date 8/11/19 11:13:28 I End Time 11:13:32 Caller Trunk Group Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 5 01-12-01 I 1 107 120 Selected Station Selected circuit Selected COS 8119-03 11 Selected Routing Class 1 Selected Route Pattern selected Facility call Type TRUNK TO LINE Call Status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 11-AUG-2019 11:31 Start Date Start Time 8/11/19 I Answer Date 11:31:12 I Answer Time 8/11/19 1 End Date 8/11/19 11:31:16 1 End Time 11:31:16 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 214 Selected Station 6314 Selected Circuit 04-09-03 Selected COS 11 Selected Routing Class 1 Selected Route Pattern Selected Facility 8 Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6314 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 107 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date Start Time 11:31:12 I Answer Time 8/11/19 I End Date 8/11/19 11:31:16 I End Time 11:31:33 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code 6261 03-09-03 4 4 001 214 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility 8 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Page 39 6314 04-09-03 11 1 EFTA00107441

I code validation 6314 OuT I Queue Time Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 11-AUG-2019 11:31 Start Date Start Time 8/11/19 I Answer Date 11:31:35 I Answer Time 8/11/19 I End Date 11:31:39 I End Time 8/11/19 11:31:39 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 214 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 11-AUG-2019 11:31 Start Date 8/11/19 I Answer Date Start Time 11:31:35 I Answer Time 8/11/19 I End Date 8/11/19 11:31:39 I End Time 11:31:45 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 214 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time 6314 04-09-03 11 1 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE f I RECORD NUMBER: 110 TIME STAMP: 11-AUG-2019 12:11 Start Date 8/11/19 I Answer Date Start Time 8/11/19 I End Date 12:11:02 I Answer Time 12:11:06 I End Time 8/11/19 12:11:06 Caller Station 6480 I Selected Station 6314 Caller Circuit 02-03-05 I Selected Circuit 04-09-03 Caller COS 11 I Selected COS 11 Page 40 EFTA00107442

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6314 OUT 1 Selected Routi 001 Selected Route Selected Facil 360 Call Type I Call Status I Queue Status I Queue Time ng Class 1 Pattern ity LINE TO LINE ANSWER NULL QUEUE Dialed Number 6313 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 11-AUG-2019 12:12 Start Date Start Time 8/11/19 I Answer Date 12:11:02 I Answer Time 8/11/19 I End Date 8/11/19 12:11:06 I End Time 12:12:14 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code Validation 6480 02-03-05 11 1 001 360 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6313 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 112 TIME STAMP: 11-AUG-2019 12:14 Start Date Start Time 8/11/19 I Answer Date 12:14:02 I Answer Time 8/11/19 I End Date 12:14:33 I End Time 8/11/19 12:14:33 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 366 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CIRL/Q to CONTINUE I RECORD NUMBER: 113 TIME STAMP: 11-AUG-2019 12:14 Page 41 EFTA00107443

Start Date Start Time 8/11/19 I Answer 12:14:02 I Answer 6314 OUT Date 8/11/19 I End Date 8/11/19 Time 12:14:33 I End Time 12:14:47 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6261 03-09-03 4 4 001 366 Selected station Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Dialed Number 6314 Account Code Authorization code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 11-AUG-2019 12:24 Start Date Start Time 8/11/19 I Answer Date 12:23:58 Answer Time 8/11/19 I End Date 8/11/19 12:24:14 I End Time 12:24:14 caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation Dialed Number 6313 Account Code Authorization Code 6261 03-09-03 4 4 001 403 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6314 04-09-03 11 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 115 TIME STAMP: 11-AUG-2019 12:24 Start Date Start Time 8/11/19 I Answer Date 8/11/19 I End Date 8/11/19 12:23:58 I Answer Time 12:24:14 I End Time 12:24:39 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6261 03-09-03 I 4 4 001 403 selected station 6314 Selected circuit 04-09-03 Selected cos 11 Selected Routing class 1 Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6313 Account Code Authorization Code Page 42 EFTA00107444