6313 our RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:22 Start Date Start Time 8/ 9/19 I Answer Date 13:22:53 I Answer Time End Date I End Time 8/ 9/19 13:22:54 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 11 1 001 784 selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:31 Start Date Start Time 8/ 9/19 I Answer Date 13:30:53 I Answer Time I End Date I End Time 8/ 9/19 13:31:08 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 633 I 04-108-03 I 11 I 1 001 846 I I Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6590 04-09-07 11 1 Dialed Number 6590 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:31 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:31:08 I Answer Time 13:31:16 I End Time 13:31:16 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI RecOrd Audit Conference Audit Access Code 6313 04-08-03 11 1 001 849 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Page 1 6265 03-11-12 11 1 EFTA00106645

Code Validation 6313 OUT I Queue Time Dialed Number 6265 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:31 Start Date Start Time 8/ 9/19 I Answer Date 13:31:08 I Answer Time 8/ 9/19 I End Date 13:31:16 End Time 8/ 9/19 13:31:26 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 849 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6265 03-11-12 11 1 Dialed Number 6265 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:33 Start Date Start Time 8/ 9/19 I Answer Date 13:33:00 I Answer Time 8/ 9/19 I End Date 13:33:05 End Time 8/ 9/19 13:33:05 caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 858 Selected station 6126 Selected circuit 02-02-10 Selected coS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6126 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: Start Date Start Time 6 TIME STAMP: 9 -AUG-2019 13:33 8/ 9/19 I Answer Date 13:33:00 I Answer Time 8/ 9/19 I End Date 13:33:05 I End Time 8/ 9/19 13:33:08 Caller Station 6313 I Selected Station 6126 Caller Circuit 04-08-03 I Selected Circuit 02-02-10 Caller COS 11 I Selected COS 1 Page 2 EFTA00106646

Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 1 001 858 6313 ouT Selected Routing class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6126 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:33 Start Date Start Time 8/ 9/19 I Answer Date 13:33:08 I Answer Time 8/ 9/19 I End Date 8/ 9/19 13:33:17 I End Time 13:33:17 caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 860 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6103 03-05-11 3 3 Dialed Number 6103 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:33 Start Date Start Time 8/ 9/19 I Answer Date 13:33:08 I Answer Time 8/ 9/19 I End Date 13:33:17 I End Time 8/ 9/19 13:33:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANT Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 860 Selected Selected Selected Selected Selected Selected Call Type Call Status Queue Status Queue Time Station 6103 Circuit 03-05-11 COS 3 Routing Class 3 Route Pattern Facility LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6103 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:38 Page 3 EFTA00106647

Start Date Start Time 8/ 9/19 I Answer 13:37:59 I Answer 6313 OUT Date 8/ 9/19 I End Date 8/ 9/19 Time 13:38:07 I End Time 13:38:07 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 902 Selected Station Selected Circuit Selected cos Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:38 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 start Time 13:37:59 I Answer Time 13:38:07 I End Time 13:38:40 Caller Station Caller Circuit 6313 04-08-03 II Selected station 6225 Selected Circuit 03-08-11 Caller COS 11 Selected cos 14 Caller Routing Class Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit Conference Audit 902 Call Type LINE TO LINE call Status IN CONVERSATION Access Code code validation Queue Status NULL QUEUE Queue Time Dialed Number 6225 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 13:38 Start Date Start Time 8/ 9/19 I Answer Date 13:38:40 I Answer Time 8/ 9/19 I End Date 13:38:07 End Time 8/ 9/19 13:38:40 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 902 selected Trunk Group Selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 4 EFTA00106648

6313 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 12 TIME STAMP: 9 -AUG-2019 13:53 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:53:34 I Answer Time 13:53:39 I End Time 13:53:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 1034 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6229 03-13-13 4 4 Dialed Number 6229 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 13 TIME STAMP: 9 -AUG-2019 13:53 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:53:34 I Answer Time 13:53:39 I End Time 13:53:45 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 1034 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6229 03-13-13 4 4 Dialed Number 6229 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 14 TIME STAMP: 9 -AUG-2019 13:57 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:57:53 I Answer Time 13:57:57 I End Time 8/ 9/19 13:57:57 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6313 04-08-03 11 1 001 1079 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Page 5 6426 02-04-08 4 4 EFTA00106649

Access Code Code Validation 6313 OUT Queue Status NULL QUEUE I Queue Time Dialed Number 6426 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 15 TIME STAMP: 9 -AUG-2019 13:58 Start Date Start Time 8/ 9/19 I Answer Date 13:57:53 I Answer Time 8/ 9/19 I End Date 8/ 9/19 13:57:57 I End Time 13:58:01 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 1079 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 16 TIME STAMP: 9 -AUG-2019 13:59 Start Date Start Time 8/ 9/19 I Answer Date 13:59:33 Answer Time 8/ 9/19 I End Date 13:59:39 I End Time 8/ 9/19 13:59:39 caller Station 6313 selected Station 6240 Caller Circuit 04-08-03 selected Circuit 03-13-08 Caller COS 11 Selected COS 4 Caller Routing Class 1 selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit conference Audit 1107 Call Type LINE TO LINE call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6240 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 17 TIME STAMP: 9 -AUG-2019 13:59 Start Date Start Time I Caller Station I Caller Circuit 8/ 9/19 I Answer Date 13:59:33 I Answer Time 8/ 9/19 I End Date 13:59:39 I End Time 8/ 9/19 13:59:56 6313 I Selected station 04-08-03 Selected Circuit Page 6 6240 03-13-08 EFTA00106650

Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 11 1 001 1107 6313 OUT Selected COS 4 Selected Routing Class 4 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6240 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 18 TIME STAMP: 9 -AUG-2019 14:6 Start Date Start Time 8/ 9/19 I Answer Date 14:06:48 I Answer Time I End Date 8/ 9/19 I End Time 14:06:52 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code Validation 6313 04-08-03 11 1 001 1199 8 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 19 TIME STAMP: 9 -AUG-2019 14:12 Start Date Start Time 8/ 9/19 I Answer Date 14:12:09 I Answer Time I End Date I End Time 8/ 9/19 14:12:10 Caller station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 I 11 1 001 1245 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 20 TIME STAMP: 9 -AUG-2019 14:27 Page 7 EFTA00106651

6313 OUT Start Date Start Time 8/ 9/19 I Answer Date 14:25:20 I Answer Time I End Date I End Time 8/ 9/19 14:27:46 Caller Station Caller Circuit Caller COB Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 1415 Selected Trunk Group Selected Circuit selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status TONE Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 21 TIME STAMP: 9 -AUG-2019 14:29 Start Date Start Time 8/ 9/19 I Answer Date 14:28:29 I Answer Time I End Date I End Time 8/ 9/19 14:29:26 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 1446 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 22 TIME STAMP: 9 -AUG-2019 14:29 Start Date Start Time 8/ 9/19 14:29:37 I Answer Date I Answer Time I End Date I End Time 8/ 9/19 14:29:40 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 1446 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6448 03-03-05 21 1 Dialed Number 6448 Account Code Page 8 EFTA00106652

6313 OUT I Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q tO CONTINUE RECORD NUMBER: 23 TIME STAMP: 9 -AUG-2019 14:29 Start Date Start Time 8/ 9/19 I Answer Date I End Date 14:29:40 I Answer Time 8/ 9/19 I End Time 14:29:41 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 I Selected Trunk Group 04-08-03 Selected Circuit 11 I Selected COS 1 Selected Routing Class I 001 Selected Route Pattern I Selected Facility 1460 I Call Type ONE LINE call status DIALING I Queue status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 24 TIME STAMP: 9 -AUG-2019 14:32 Start Date Start Time 8/ 9/19 I Answer Date I End Date 14:32:38 I Answer Time I End Time 8/ 9/19 14:32:38 I Caller Station Caller Circuit Caller COs caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 1483 selected Trunk Group Selected Circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q tO CONTINUE RECORD NUMBER: 25 TIME STAMP: 9 -AUG-2019 14:36 Start Date Start Time 8/ 9/19 I Answer Date 14:36:43 I Answer Time I End Date End Time 8/ 9/19 14:36:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit 6313 04-08-03 11 1 001 1534 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Page 9 EFTA00106653

Conference Audit Access Code Code validation 6313 OUT I Call Status I Queue Status I Queue Time DIALING NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 26 TIME STAMP: 9 -AUG-2019 14:37 Start Bate Start Time 8/ 9/19 I Answer Date 14:37:13 I Answer Time I End Date I End Time 8/ 9/19 14:37:13 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 1537 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 27 TIME STAMP: 9 -AUG-2019 14:51 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Bate 14:50:43 I Answer Time 14:51:00 I End Time 8/ 9/19 14:51:00 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 1649 Selected Trunk Group 14 Selected Circuit 04-16-01 Selected COS 255 Selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 28 TIME STAMP: 9 -AUG-2019 14:51 Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 I Start Time 14:50:43 I Answer Time 14:51:00 End Time 14:51:04 I Caller Station 6313 I Selected Trunk Group 14 I Page 10 EFTA00106654

Caller Circuit Caller COS caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 04-08-03 11 1 001 1649 6313 OUT Selected circuit 04-16-01 Selected cos 255 Selected Routing class 1 selected Route Pattern 18 Selected Facility 42 call Type LINE TO TRUNK Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 29 TIME STAMP: 9 -AUG-2019 14:51 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 14:51:05 Answer Time 14:51:21 I End Time 14:51:21 caller station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 I 11 1 001 1654 Selected Trunk Group 14 Selected circuit 04-16-01 selected COS 255 selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 call Type LINE TO TRUNK call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 30 TIME STAMP: 9 -AUG-2019 14:51 Start Date Start Time 8/ 9/19 Answer Date 8/ 9/19 I End Date 8/ 9/19 I 14:51:05 Answer Time 14:51:21 I End Time 14:51:25 Caller station caller circuit Caller cos caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 1654 selected Trunk Group 14 selected circuit 04-16-01 selected cos 255 selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 11 EFTA00106655

RECORD NUMBER: 6313 OUT 31 TIME STAMP: 9 -AUG-2019 15:3 Start Date Start Time 8/ 9/19 I Answer Date 15:03:10 I Answer Time 8/ 9/19 I End Date 15:03:17 End Time 8/ 9/19 15:03:17 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 1721 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6294 03-13-15 4 4 Dialed Number 6294 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 32 TIME STAMP: 9 -AUG-2019 15:3 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:03:10 I Answer Time 15:03:17 I End Time 15:03:26 caller Station caller Circuit Caller COS Caller Routing Class caller Switch ID Caller AN/ Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 1721 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6294 03-13-15 4 4 Dialed Number 6294 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 33 TIME STAMP: 9 -AUG-2019 15:6 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:06:52 I Answer Time 15:06:59 I End Time 8/ 9/19 15:06:59 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 1743 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6381 04-01-01 4 4 Dialed Number 6381 Page 12 EFTA00106656

6313 our I Account Code I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 34 TIME STAMP: 9 -AUG-2019 15:7 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:06:52 I Answer Time 15:06:59 I End Time 15:07:05 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 1743 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6381 04-01-01 4 4 Dialed Number 6381 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 35 TIME STAMP: 9 -AUG-2019 15:8 start Date start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 15:08:43 I Answer Time 15:08:47 I End Time 8/ 9/19 15:08:47 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 1756 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6227 04-08-06 11 1 Dialed Number 6227 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 36 TIME STAMP: 9 -AUG-2019 15:9 Start Date start Time 8/ 9/19 I Answer Date 15:08:43 I Answer Time 8/ 9/19 I End Date 15:08:47 I End Time 8/ 9/19 15:09:05 Caller Station 6313 I selected station 6227 caller Circuit 04-08-03 selected Circuit 04-08-06 Caller COS 11 I selected COS 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID Caller ANI 001 I Selected Route Pattern Selected Facility Page 13 EFTA00106657

Record Audit Conference Audit Access code Code validation 6313 OUT 1756 I Call Type I Call status I Queue status I Queue Time LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6227 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 37 TIME STAMP: 9 -AUG-2019 15:9 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 15:09:05 I Answer Time 15:08:47 I End Time 15:09:05 Caller Station Caller Circuit Caller COs caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 1756 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 38 TIME STAMP: 9 -AUG-2019 15:20 Start Date Start Time 8/ 9/19 I Answer Date I End Date 15:20:32 I Answer Time 8/ 9/19 I End Time 15:20:33 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 I 11 1 001 1807 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and ciAL/Q to CONTINUE I RECORD NUMBER: 39 TIME STAMP: 9 -AUG-2019 15:48 I Start Date I Start Time 8/ 9/19 I Answer Date 15:48:43 I Answer Time 8/ 9/19 I End Date 15:48:54 I End Time 8/ 9/19 I 15:48:54 I Page 14 EFTA00106658

Caller Station Caller Circuit caller COS caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 1940 6313 OUT Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 1467 03-03-04 11 1 Dialed Number 6467 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 40 TIME STAMP: 9 -AUG-2019 15:48 Start Date Start Time Caller Station 6313 Selected Station 1467 Caller Circuit 04-08-03 Selected Circuit 03-03-04 Caller cos Caller Routing Class 11 1 f I Selected COS 11 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 1940 Call Type LINE TO LINE Conference Audit Call Status IN CONVERSATION Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 6467 Account Code Authorization Code 8/ 9/19 I Answer Date 15:48:43 I Answer Time 8/ 9/19 I End Date 15:48:54 I End Time 8/ 9/19 15:48:59 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 41 TIME STAMP: 9 -AUG-2019 16:20 start Date Start Time 8/ 9/19 I Answer Date 16:20:39 Answer Time 8/ 9/19 1 I End Date 16:20:43 End Time 8/ 9/19 16:20:43 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2106 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 15 EFTA00106659

6313 OUT RECORD NUMBER: 42 TIME STAMP: 9 -AUG-2019 16:20 Start Date Start Time 8/ 9/19 I Answer Date 16:20:39 I Answer Time 8/ 9/19 I End Date 16:20:43 End Time 8/ 9/19 16:20:50 caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2106 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 43 TIME STAMP: 9 -AUG-2019 16:32 Start Date Start Time 8/ 9/19 Answer Date I 16:32:35 Answer Time I End Date End Time 8/ 9/19 16:32:37 caller Station Caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2163 selected Trunk Group selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 44 TIME STAMP: 9 -AUG-2019 16:42 Start Date Start Time 8/ 9/19 I Answer Date 16:42:29 I Answer Time End Date End Time 8/ 9/19 16:42:31 Caller Station caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANT Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2188 Selected Trunk Group Selected Circuit selected COS selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Page 16 EFTA00106660

6313 OUT Dialed Number Account Code I Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 45 TIME STAMP: 9 -AUG-2019 16:45 Start Date Start Time 8/ 9/19 I Answer Date 16:45:40 I Answer Time I End Date I End Time 8/ 9/19 16:45:41 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I Selected COS 1 Selected Routing Class 001 I Selected Route Pattern I selected Facility 2202 I call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 46 TIME STAMP: 9 -AUG-2019 17:4 Start Date Start Time 8/ 9/19 I Answer Date 17:04:30 I Answer Time I End Date I End Time 8/ 9/19 17:04:31 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2280 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 47 TIME STAMP: 9 -AUG-2019 1 7:7 Start Date Start Time 8/ 9/19 I Answer Date 17:07:24 I Answer Time I End Date 8/ 9/19 I End Time 17:07:25 I Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I Selected COS 1 I Selected Routing Class 001 I Selected Route Pattern Page 17 EFTA00106661

caller ANI Record Audit Conference Audit Access Code code validation 6313 OUT I ted 2286 I Call SelecTypeFaci Call Status Queue Status Queue Time lity ONE LINE DIALING NULL QUEUE Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 48 TIME STAMP: 9 -AUG-2019 17:17 Start Date Start Time 8/ 9/19 I Answer Date 17:17:10 I Answer Time End Date End Time 8/ 9/19 17:17:12 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 2320 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code se CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 49 TIME STAMP: 9 -AUG-2019 17:23 Start Date Start Time 8/ 9/19 I Answer Date 17:23:37 I Answer Time I End Date I End Time 8/ 9/19 17:23:38 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2336 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 50 TIME STAMP: 9 -AUG-2019 17:26 I Start Date I Start Time 8/ 9/19 I Answer Date 17:26:10 I Answer Time Page 18 I End Date 8/ 9/19 I I End Time 17:26:12 I EFTA00106662

6313 ouT Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2350 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 51 TIME STAMP: 9 -AUG-2019 17:28 Start Date Start Time 8/ 9/19 I Answer Date 17:28:46 I Answer Time End Date End Time 8/ 9/19 17:28:48 Caller station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2366 Selected Trunk Group Selected Circuit Selected cos Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 52 TIME STAMP: 9 -AUG-2019 17:32 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start rime 17:32:12 I Answer Time I End rime 17:32:15 Caller Station 6313 Selected Trunk Group Caller Circuit 04-08-03 I Selected Circuit Caller cos 11 Selected cos Caller Routing Class 1 Selected Routing Class Caller Switch ID Caller ANI 001 Selected Route Pattern selected Facility Record Audit 2390 Call Type ONE LINE Conference Audit Call Status DIALING Access Code code validation Queue Status NULL QUEUE Queue Time Dialed Number 64 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 19 EFTA00106663

6313 OUT RECORD NUMBER: 53 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 17:32:15 1 Answer Time 17:32:19 I End Time 8/ 9/19 17:32:19 I Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2391 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE call Status ANSWER Queue status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 54 TIME STAMP: 9 -AUG-2019 17:32 start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 17:32:15 Answer Time 17:32:19 I End Time 17:32:24 Caller Station Caller circuit caller cos Caller Routing Class 1 caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 2391 Selected station selected circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 55 TIME STAMP: 9 -AUG-2019 17:32 Start Date Start Time 8/ 9/19 I Answer Date 17:32:54 I Answer Time 1 End Date 1 End Time 8/ 9/19 17:32:56 Caller Station caller circuit caller COS Caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2399 selected Trunk Group selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Page 20 EFTA00106664

6313 OUT I Dialed Number 1 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 56 TIME STAMP: 9 -AUG-2019 18:16 Start Date Start Time 8/ 9/19 I Answer Date I End Date 18:16:00 I Answer Time 8/ 9/19 I End Time 18:16:02 Caller Station Caller circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2553 Selected Trunk Group selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 57 TIME STAMP: 9 -AUG-2019 18:18 Start Date Start Time 8/ 9/19 I Answer Date 18:18:28 I Answer Time End Date End Time 8/ 9/19 18:18:30 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 2562 Selected Trunk Group selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 58 TIME STAMP: 9 -AUG-2019 18:46 Start Date Start Time 8/ 9/19 I Answer Date I End Date 8/ 9/19 18:46:09 Answer Time I End Time 18:46:10 Caller Station Caller Circuit Caller cos Caller Routing Class 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I Selected COS 1 I Selected Routing Class Page 21 EFTA00106665

caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 ouT 001 I selected Route Pattern Selected Facility I 2650 Call Type ONE LINE I Call status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code se CTRL/2 to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 59 TIME STAMP: 9 -AUG-2019 18:50 start Date Start Time 8/ 9/19 I Answer Date 18:50:30 I Answer Time I End Date I End Time 8/ 9/19 18:50:35 Caller Station Caller Circuit Caller COs caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2675 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 60 TIME STAMP: 9 -AUG-2019 18:57 Start Date Start Time 8/ 9/19 I Answer Date 18:57:20 I Answer Time I End Date End Time 8/ 9/19 18:57:22 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 2697 Selected Trunk Group selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 61 TIME STAMP: 9 -AUG-2019 19:3 I Start Date 8/ 9/19 I Answer Date Page 22 I End Date 8/ 9/19 I EFTA00106666

Start Time 6313 OUT 19:03:20 I Answer Time I End Time 19:03:21 Caller Station Caller circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access code code validation 6313 04-08-03 11 1 001 2721 Selected Trunk Group selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 62 TIME STAMP: 9 -AUG-2019 19:6 Start Date Start Time 8/ 9/19 I Answer Date I End Date 19:06:12 I Answer Time 8/ 9/19 I End Time 19:06:13 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 2730 Selected Trunk Group selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 63 TIME STAMP: 9 -AUG-2019 19:13 Start Date Start Time 8/ 9/19 I Answer Date I End Date 19:13:29 I Answer Time 8/ 9/19 I End Time 19:13:32 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2748 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Page 23 EFTA00106667

6313 OUT use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 64 TIME STAMP: 9 -AUG-2019 19:34 Start Date Start Time 8/ 9/19 I Answer Date I End Date 19:34:48 I Answer Time 8/ 9/19 I End Time 19:34:48 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2798 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 65 TIME STAMP: 9 -AUG-2019 19:53 Start Date Start Time 8/ 9/19 I Answer Date 19:53:33 I Answer Time I End Date I End Time 8/ 9/19 19:53:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 2847 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 66 TIME STAMP: 9 -AUG-2019 20:3 Start Date 8/ 9/19 I Answer Date Start Time 20:03:41 I Answer Time I End Date 8/ 9/19 I End Time 20:03:43 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code 6313 04-08-03 11 1 001 2871 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Page 24 EFTA00106668

I Code Validation I Dialed Number I Account Code I Authorization Code 6313 OUT I Queue Time use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 67 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 20:17:51 I Answer Time 20:17:55 I End Time 20:17:55 Caller Station Caller Circuit Caller coS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 Selected Station 04-08-03 Selected Circuit 11 Selected COS 1 I Selected Routing class 001 I Selected Route Pattern I Selected Facility 2897 I Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE I Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 68 TIME STAMP: 9 -AUG-2019 20:17 Start Date Start Time 8/ 9/19 I Answer Date 20:17:51 Answer Time 8/ 9/19 I End Date 20:17:55 End Time 8/ 9/19 20:17:55 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2897 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6468 04-09-04 11 1 Dialed Number 6468 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 69 TIME STAMP: 9 -AUG-2019 20:28 Start Date Start Time 8/ 9/19 I Answer Date 20:28:30 I Answer Time I End Date I End Time 8/ 9/19 20:28:33 Caller Station Caller Circuit Caller cos 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I Selected COS Page 25 EFTA00106669

caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code code validation 1 001 2922 6313 OUT Selected Routing class Selected Route Pattern Selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 70 TIME STAMP: 9 -AUG-2019 21:5 Start Date Start Time 8/ 9/19 I Answer Date 21:05:04 I Answer Time I End Date I End Time 8/ 9/19 21:05:07 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 2980 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 71 TIME STAMP: 9 -AUG-2019 21:21 start Date Start Time 8/ 9/19 I Answer Date 21:21:44 I Answer Time I End Date I End Time 8/ 9/19 21:21:44 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 I 11 1 001 3007 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 72 TIME STAMP: 9 -AUG-2019 22:0 Page 26 EFTA00106670

Start Date Start Time 6313 OUT 8/ 9/19 I Answer Date 8/ 9/19 I End Date 21:59:56 I Answer Time 22:00:04 I End Time 8/ 9/19 22:00:04 Caller Station caller Circuit Caller cos Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 I 11 1 001 3077 Selected Station Selected Circuit Selected COS selected Routing class Selected Route Pattern selected Facility call Type LINE TO LINE call status ANSWER Queue status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 73 TIME STAMP: 9 -AUG-2019 22:0 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 21:59:56 I Answer Time 22:00:04 I End Time 22:00:13 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3077 Selected Station 6363 Selected circuit 03-09-06 Selected COS 4 Selected Routing class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status CONVERSATION BEFORE HOLD Queue status NULL QUEUE Queue Time Dialed Number 6363 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 74 TIME STAMP: 9 -AUG-2019 22:0 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 22:00:13 I Answer Time 22:00:04 I End Time 22:00:14 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3077 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 27 EFTA00106671

6313 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 75 TIME STAMP: 9 -AUG-2019 22:2 Start Date Start Time 8/ 9/19 Answer Date I 22:02:44 Answer Time End Date 8/ 9/19 End Time 22:02:44 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 I 11 1 001 3080 #7 Selected Selected selected Selected Selected Selected Trunk Group Circuit COS Routing Class Route Pattern Facility Call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 76 TIME STAMP: 9 -AUG-2019 22:2 Start Date Start Time 8/ 9/19 I Answer Date 22:02:54 I Answer Time End Date I End Time 8/ 9/19 I 22:02:55 I Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3079 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 77 TIME STAMP: 9 -AUG-2019 22:2 Start Date Start Time 8/ 9/19 I Answer Date 22:02:56 I Answer Time I End Date I End Time 8/ 9/19 22:02:56 I Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6313 04-08-03 11 1 001 3081 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Page 28 EFTA00106672

Access Code Code validation 6313 ouT I Queue status I Queue Time NULL QUEUE Dialed Number Account Code Authorization code Use CTRL/z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 78 TIME STAMP: 9 -AUG-2019 22:3 Start Date start Time 8/ 9/19 I Answer Date I End Date 22:03:58 I Answer Time 8/ 9/19 I End Time 22:03:58 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 3083 Selected Trunk Group selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 79 TIME STAMP: 9 -AUG-2019 22:4 Start Date Start Time 8/ 9/19 I Answer Date I End Date 22:04:36 I Answer Time 8/ 9/19 I End Time 22:04:37 Caller Station caller circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3085 #7 selected Trunk Group selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type call status Queue Status Queue Time ONE LINE PICK UP REQUEST NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 80 TIME STAMP: 9 -AUG-2019 22:6 Start Date I Start Time I Caller Station I Caller Circuit 8/ 9/19 I Answer Date 22:06:11 I Answer Time I I End Date 8/ 9/19 End Time 22:06:28 6313 I Selected Trunk Group 6 04-08-03 I Selected circuit Page 29 01-14-22 EFTA00106673

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 11 1 001 3086 9 6313 OUT Selected cos 90 Selected Routing Class 1 Selected Route Pattern 23 Selected Facility 8 Call Type LINE TO TRUNK Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 13473355136 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 81 TIME STAMP: 9 -AUG-2019 22:6 Start Date Start Time 8/ 9/19 I Answer Date 22:06:30 I Answer Time I End Date 8/ 9/19 I End Time 22:06:30 caller Station caller Circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3088 #7 Selected selected selected selected Selected Selected Call Type call status Queue Status Queue Time Trunk Group Circuit COS Routing Class Route Pattern Facility ONE LINE PICK UP REQUEST NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 82 TIME STAMP: 9 -AUG-2019 22:6 Start Date Start Time 8/ 9/19 I Answer Date 22:06:42 I Answer Time I End Date 8/ 9/19 I End Time 22:06:43 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3087 Selected Trunk Group Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 83 TIME STAMP: 9 -AUG-2019 22:7 Page 30 EFTA00106674

6313 OUT Start Date Start Time 8/ 9/19 I Answer Date 22:07:02 I Answer Time I End Date 8/ 9/19 I End Time 22:07:02 caller station caller Circuit caller COS caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3091 #7 Selected Trunk Group selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 84 TIME STAMP: 9 -AUG-2019 22:7 Start Date Start Time 8/ 9/19 I Answer Date 22:07:11 I Answer Time I End Date I End Time 8/ 9/19 22:07:12 Caller Station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3090 Selected Trunk Group Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use cTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 85 TIME STAMP: 9 -AUG-2019 22:8 Start Date Start Time 8/ 9/19 I Answer Date 22:08:16 I Answer Time End Date End Time 8/ 9/19 22:08:16 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 3094 #7 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Page 31 EFTA00106675

6313 ouT I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 86 TIME STAMP: 9 -AUG-2019 22:8 Start Date Start Time 8/ 9/19 I Answer Date 22:08:25 I Answer Time I End Date 8/ 9/19 I End Time 22:08:27 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3095 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 87 TIME STAMP: 9 -AUG-2019 22:11 start Date Start Time 8/ 9/19 I Answer Date 22:11:22 I Answer Time End Date End Time 8/ 9/19 22:11:25 Caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3099 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6326 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 88 TIME STAMP: 9 -AUG-2019 22:11 Start Date 8/ 9/19 I Answer Date Start Time 8/ 9/19 I End Date 8/ 9/19 22:11:26 I Answer Time 22:11:28 I End Time 22:11:28 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit 6313 04-08-03 11 1 001 3100 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Page 32 6361 03-09-05 4 4 EFTA00106676

I Conference Audit I Access Code I Code validation I Dialed Number 6361 Account Code I Authorization code 6313 OUT I Call Status ANSWER Queue Status NULL QUEUE Queue Time Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 89 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 22:11:26 I Answer Time 22:11:28 I End Time 22:11:28 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3100 Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type LINE To LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 90 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 I Answer Date 22:11:29 I Answer Time 8/ 9/19 I End Date 8/ 9/19 22:11:32 I End Time 22:11:32 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3101 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6261 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 91 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 I Answer Date 22:11:29 I Answer Time 8/ 9/19 I End Date 22:11:32 I End Time 8/ 9/19 22:11:42 Caller Station 6313 I Selected Station 6261 Page 33 EFTA00106677

Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 04-08-03 11 1 001 3101 6313 OUT Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 92 TIME STAMP: 9 -AUG-2019 22:11 Start Date Start Time 8/ 9/19 I Answer Date 22:11:50 I Answer Time I End Date End Time 8/ 9/19 22:11:52 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3106 #7 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status PICK UP REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 93 TIME STAMP: 9 -AUG-2019 22:12 Start Date Start Time 8/ 9/19 I Answer Date I End Date 22:12:01 I Answer Time 8/ 9/19 I End Time 22:12:03 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch io Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3107 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 34 EFTA00106678

RECORD NUMBER: 94 6313 OUT TIME STAMP: 9 -AUG-2019 22:14 Start Date Start Time 8/ 9/19 Answer Date I 22:14:11 Answer Time I End Date I End Time 8/ 9/19 22:14:12 Caller Station Caller circuit Caller cos caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3108 selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 95 TIME STAMP: 9 -AUG-2019 22:29 Start Date Start Time 8/ 9/19 I Answer Date 22:29:05 I Answer Time 8/ 9/19 I End Date 8/ 9/19 22:29:13 I End Time 22:29:13 caller Station caller Circuit caller cos caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 3123 I Selected station Selected circuit selected cos 1 Selected Routing Class 1 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 96 TIME STAMP: 9 -AUG-2019 22:30 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 22:29:05 I Answer Time 22:29:13 I End Time 22:30:01 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 3123 Selected Station 6317 Selected Circuit 04-01-13 Selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Page 35 EFTA00106679

6313 OUT I Account Code I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 97 TIME STAMP: 9 -AUG-2019 22:30 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 22:30:01 I Answer Time 22:29:13 I End Time 22:30:02 Caller Station Caller Circuit Caller COs Caller Routing Class caller Switch ID caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 3123 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 98 TIME STAMP: 9 -AUG-2019 23:5 Start Date Start Time 8/ 9/19 I Answer Date 23:05:36 I Answer Time I End Date I End Time 8/ 9/19 23:05:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3163 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 99 TIME STAMP: 9 -AUG-2019 23:30 Start Date Start Time 8/ 9/19 I Answer Date 23:30:06 Answer Time I End Date I End Time 8/ 9/19 23:30:08 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI 6313 04-08-03 11 1 001 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Page 36 EFTA00106680

Record Audit Conference Audit Access Code Code validation 6313 OUT 3182 I Call Type I Call Status I Queue Status I Queue Time ONE LINE DIALING NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 100 TIME STAMP: 9 -AUG-2019 23:34 Start Date Start Time 8/ 9/19 I Answer Date 23:34:39 Answer Time End Date End Time 8/ 9/19 23:34:40 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3186 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 101 TIME STAMP: 9 -AUG-2019 23:46 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 23:46:30 I Answer Time 23:46:39 I End Time 23:46:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3190 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 102 TIME STAMP: 9 -AUG-2019 23:47 I Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 23:46:30 I Answer Time 23:46:39 I End Time 8/ 9/19 23:47:20 Page 37 EFTA00106681

Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 04-08-03 11 6313 1 001 3190 6313 OUT Selected Station Selected Circuit Selected COs Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6270 02-06-12 14 4 Dialed Number 6270 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 103 TIME STAMP: 9 -AUG-2019 23:47 Start Date 8/ 9/19 Start Time 23:47:20 I Answer Date I Answer Time 8/ 9/19 I End Date 8/ 9/19 23:46:39 I End Time 23:47:21 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 I 11 1 001 3190 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 104 TIME STAMP: 9 -AUG-2019 23:55 Start Date Start Time 8/ 9/19 I Answer Date 23:55:51 I Answer Time I End Date I End Time 8/ 9/19 23:55:51 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3200 #7 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue status Queue Time ONE LINE PICK UP REQUEST NULL QUEUE Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 38 EFTA00106682

6313 OUT RECORD NUMBER: 105 TIME STAMP: 10-AUG-2019 0 :1 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:01:00 I Answer Time 0:01:17 I End Time 0:01:17 Caller Station Caller Circuit caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 3207 Selected Trunk Group 14 Selected Circuit 04-16-01 Selected cos 255 Selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 106 TIME STAMP: 10-AUG-2019 0 :1 Start Date Start Time 8/10/19 I Answer Date 0:01:00 I Answer Time 8/10/19 I End Date 8/10/19 0:01:17 I End Time 0:01:23 Caller Station Caller Circuit Caller COs Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3207 Selected Trunk Group 14 Selected Circuit 04-16-01 selected COS 255 Selected Routing class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 107 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:03:06 I Answer Time 0:03:24 I End Time 0:03:24 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3210 Selected Trunk Group 14 Selected circuit 04-16-01 Selected COS 255 Selected Routing class 1 Selected Route Pattern 18 Selected Facility 42 call Type LINE TO TRUNK Call status ANSWER Queue status NULL QUEUE Queue Time Page 39 EFTA00106683

6313 OUT Dialed Number 6481 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 108 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 0:03:06 I Answer Time 8/10/19 I End Date 8/10/19 0:03:24 End Time 0:03:31 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3210 Selected Trunk Group 14 Selected circuit 04-16-01 Selected COS 255 Selected Routing class 1 Selected Route Pattern 18 Selected Facility 42 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 109 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 I Answer Date 0:03:32 I Answer Time 8/10/19 I End Date 8/10/19 0:03:49 I End Time 0:03:49 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 I 11 1 001 3212 Selected Trunk Group 14 Selected Circuit 04-16-01 Selected COS 255 Selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 110 TIME STAMP: 10-AUG-2019 0 :3 Start Date Start Time 8/10/19 Answer Date I 0:03:32 Answer Time 8/10/19 I End Date 0:03:49 I End Time 8/10/19 0:03:52 Caller Station 6313 I Selected Trunk Group 14 Caller Circuit 04-08-03 I Selected Circuit 04-16-01 Caller COS 11 I Selected cos 255 Caller Routing Class 1 I Selected Routing Class 1 Caller Switch ID 001 I Selected Route Pattern 18 Page 40 EFTA00106684

caller ANI Record Audit conference Audit Access code code validation 6313 ouT I Selected Faci 3212 I Call Type I Call status I Queue Status I Queue Time lity 42 LINE TO TRUNK IN CONVERSATION NULL QUEUE Dialed Number 6481 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 111 TIME STAMP: 10-AUG-2019 0 :7 Start Date Start Time 8/10/19 I Answer Date 0:07:30 I Answer Time I End Date 8/10/19 I End Time 0:07:32 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit conference Audit Access Code code validation 6313 04-08-03 11 1 001 3223 Selected Trunk Group Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use cTRL/z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 112 8/10/19 I Answer Date 0:10:34 I Answer Time Start Date Start Time TIME STAMP: 10-AUG-2019 0 :10 8/10/19 I End Date 8/10/19 0:10:42 I End Time 0:10:42 Caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3232 Selected station Selected circuit selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 113 TIME STAMP: 10-AUG-2019 0 :11 I Start Date I Start Time 8/10/19 I Answer Date 8/10/19 I End Date 0:10:34 I Answer Time 0:10:42 I End Time Page 41 8/10/19 I 0:11:46 I EFTA00106685

6313 ouT caller Station Caller Circuit Caller cos caller Routing class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3232 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 114 TIME STAMP: 10-AUG-2019 0 :15 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:15:10 I Answer Time 0:15:20 I End Time 0:15:20 caller Station Caller Circuit Caller COS caller Routing Class Caller switch ID Caller AN! Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3248 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue status NULL QUEUE Queue Time 6261 03-09-03 4 4 Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 115 TIME STAMP: 10-AUG-2019 0 :15 Start Date 8/10/19 I Answer Date Start Time 0:15:10 I Answer Time 8/10/19 I End Date 8/10/19 0:15:20 I End Time 0:15:33 Caller Station caller circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3248 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue status Queue Time 6261 03-09-03 4 4 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 42 EFTA00106686

6313 OUT RECORD NUMBER: 116 TIME STAMP: 10-AUG-2019 0 :15 Start Date start Time 8/10/19 I Answer Date I End Date 0:15:34 I Answer Time I End Time 8/10/19 0:15:37 Caller Station Caller Circuit caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3250 selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status RINGING Queue Status NULL QUEUE Queue Time 6459 02-03-08 11 1 Dialed Number 6459 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 117 TIME STAMP: 10-AUG-2019 0 :16 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 0:16:36 Answer Time 0:16:39 I End Time 8/10/19 0:16:39 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3251 Selected station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 118 TIME STAMP: 10-AUG-2019 0 :16 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 0:16:36 Answer Time 0:16:39 I End Time 0:16:57 caller station caller circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3251 selected station selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time Page 43 6296 03-09-04 4 4 EFTA00106687

6313 OUT I Dialed Number 6296 I Account Code I Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 119 TIME STAMP: 10-AUG-2019 0 :17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:16:58 Answer Time 0:17:05 I End Time 0:17:05 Caller Station Caller Circuit Caller Cps Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3253 selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 120 TIME STAMP: 10-AUG-2019 0 :17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:16:58 Answer Time 0:17:05 I End Time 0:17:22 Caller Station Caller Circuit Caller COS Caller Routing class caller Switch ID caller AN/ Record Audit Conference Audit Access code Code validation 6313 I Selected Station 04-08-03 Selected Circuit 11 I selected COS 1 I Selected Routing Class 001 Selected Route Pattern selected Facility 3253 call Type LINE To LINE I Call Status IN CONVERSATION I Queue Status NULL QUEUE I Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 121 TIME STAMP: 10-AUG-2019 0 :18 Start Date Start Time 8/10/19 I Answer Date 0:18:54 I Answer Time I End Date I End Time 8/10/19 I 0:18:57 I Caller Station Caller Circuit 01 3 4-08-03 I I Selected Station Selected Circuit 6363 03-09-06 Caller COS 1631 Selected cos 4 Caller Routing Class 1 Selected Routing Class 4 Page 44 EFTA00106688

I Caller switch ID I Caller ANI I Record Audit I Conference Audit Access Code Code Validation 6313 OUT 001 I selected Route Pattern I Selected Facility 3257 I call Type LINE To LINE Call Status RINGING I Queue Status NULL QUEUE I Queue Time Dialed Number 6363 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 122 TIME STAMP: 10-AUG-2019 0 :19 Start Date Start Time 8/10/19 I Answer Date 0:19:31 I Answer Time 8/10/19 I End Date 0:19:39 I End Time 8/10/19 0:19:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I 04-08-03 I 11 I 1 001 3258 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number Account Code Authorization Code 6361 Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 123 TIME STAMP: 10-AUG-2019 0 :19 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:19:31 Answer Time 0:19:39 I End Time 0:19:52 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3258 Selected Station Selected Circuit Selected coS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 124 I Start Date TIME STAMP: 10-AUG-2019 0 :19 8/10/19 I Answer Date 8/10/19 I End Date Page 45 8/10/19 I EFTA00106689

Start Time 6313 OUT 0:19:52 I Answer Time 0:19:39 I End Time 0:19:53 Caller Station Caller Circuit Caller COS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 Dialed Number Account Code Authorization Code 3258 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 125 TIME STAMP: 10-AUG-2019 0 :19 Start Date 8/10/19 Start Time 0:19:54 I Answer Date Answer Time 8/10/19 I End Date 8/10/19 0:19:57 End Time 0:19:57 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller AN! Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3260 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 126 TIME STAMP: 10-AUG-2019 0 :20 Start Date 8/10/19 I Answer Date Start Time 0:19:54 I Answer Time 8/10/19 I End Date 8/10/19 0:19:57 I End Time 0:20:20 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3260 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Page 46 EFTA00106690

6313 our use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 127 TIME STAMP: 10-AUG-2019 0 :20 Start Date Start Time 8/10/19 I Answer Date 0:20:21 Answer Time 8/10/19 I End Date 8/10/19 0:20:29 End Time 0:20:29 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3261 Selected Station Selected Circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 128 TIME STAMP: 10-AUG-2019 0 :20 Start Date 8/10/19 I Answer Date Start Time 0:20:21 I Answer Time 8/10/19 I End Date 8/10/19 0:20:29 I End Time 0:20:42 caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3261 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type Call Status Queue Status Queue Time 6365 03-09-07 4 4 LINE TO LINE IN CONVERSATION NULL QUEUE Dialed Number 6365 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 129 TIME STAMP: 10-AUG-2019 0 :20 start Date 8/10/19 I Answer Date Start Time 0:20:42 Answer Time 8/10/19 I End Date 0:20:29 End Time 8/10/19 0:20:43 caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code 6313 04-08-03 I 11 1 001 3261 selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Page 47 EFTA00106691

Code validation 6313 our I Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 130 TIME STAMP: 10-AUG-2019 0 :20 start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 0:20:46 Answer Time 0:20:50 I End Time 0:20:50 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3262 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 131 TIME STAMP: 10-AUG-2019 0 :21 Start Date 8/10/19 Start Time 0:20:46 Answer Date Answer Time 8/10/19 I End Date 8/10/19 0:20:50 End Time 0:21:10 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3262 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 132 TIME STAMP: 10-AUG-2019 0 :21 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 0:21:11 I Answer Time 0:21:15 I End Time 8/10/19 I 0:21:15 Caller Station Caller circuit Caller cos 6313 I Selected Station 04-08-03 I Selected Circuit 11 I selected COS Page 48 6317 04-01-13 1 EFTA00106692

caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 1 001 3263 6313 OUT Selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 133 TIME STAMP: 10-AUG-2019 0 :21 Start Date Start Time 8/10/19 I Answer Date 0:21:11 I Answer Time 8/10/19 I End Date 8/10/19 0:21:15 I End Time 0:21:36 Caller station Caller circuit Caller cos Caller Routing Class Caller switch ID Caller AN/ Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3263 Selected station 6317 selected Circuit 04-01-13 selected COS 1 selected Routing Class 1 selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 134 TIME STAMP: 10-AUG-2019 0 :21 Start Date Start Time 8/10/19 I Answer Date 0:21:44 I Answer Time 8/10/19 I End Date 0:21:47 I End Time 8/10/19 0:21:47 Caller Station Caller Circuit Caller cos Caller Routing Class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6313 04-08-03 11 1 001 3265 II Selected Station Selected Circuit Selected COS Selected Routing Class selected Route Pattern selected Facility call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 135 TIME STAMP: 10-AUG-2019 0 :22 Page 49 EFTA00106693

start Date Start Time 8/10/19 I Answer 0:21:44 I Answer 6313 OUT Date 8/10/19 I End Date 8/10/19 Time 0:21:47 I End Time 0:22:00 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3265 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 136 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date I End Date 0:22:01 I Answer Time I End Time 8/10/19 0:22:03 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 3266 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 636 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 137 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:04 Answer Time 8/10/19 I End Date 0:22:17 I End Time 8/10/19 0:22:17 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID 001 caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 3268 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Page 50 EFTA00106694

6313 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 138 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:04 I Answer Time 8/10/19 I End Date 8/10/19 0:22:17 End Time 0:22:31 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 3268 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 139 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 0:22:32 I Answer Time I End Time 0:22:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3269 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6379 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 140 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:36 I Answer Time 8/10/19 I End Date 0:22:40 I End Time 8/10/19 0:22:40 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit 6313 04-08-03 11 1 001 3271 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Page 51 6378 03-09-12 4 4 EFTA00106695

I Access Code I Code Validation I Dialed Number 6378 Account Code Authorization Code 6313 OUT I Queue Status NULL QUEUE I Queue Time Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 141 TIME STAMP: 10-AUG-2019 0 :22 Start Date Start Time 8/10/19 I Answer Date 0:22:36 I Answer Time 8/10/19 I End Date 8/10/19 0:22:40 I End Time 0:22:57 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3271 Selected Station Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 142 TIME STAMP: 10-AUG-2019 0 :23 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 0:23:24 I Answer Time 0:23:36 I End Time 0:23:36 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 3272 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6481 02-06-15 11 1 Dialed Number 6481 Account Code Authorization code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 143 TIME STAMP: 10-AUG-2019 0 :24 Start Date 8/10/19 I Answer Date Start Time 0:23:24 I Answer Time 8/10/19 I End Date 0:23:36 I End Time 8/10/19 0:24:28 Caller station Caller circuit 6313 I Selected Station 04-08-03 I Selected Circuit Page 52 6481 02-06-15 EFTA00106696

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 11 1 001 3272 6313 OUT selected cos 11 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6481 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 144 TIME STAMP: 10-AUG-2019 14:51 Start Date 8/10/19 Start Time 14:51:26 I Answer Date I End Date 8/10/19 I Answer Time I End Time 14:51:28 Caller station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code Validation 04-08-03 I 6313 11 1 001 6869 Selected Trunk Group Selected Circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 145 TIME STAMP: 10-AUG-2019 15:27 Start Date Start Time 8/10/19 I Answer Date 15:27:00 I Answer Time I End Date I End Time 8/10/19 15:27:00 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Trunk Group 04-08-03 I Selected circuit 11 I Selected cos 1 I Selected Routing Class 001 Selected Route Pattern Selected Facility 7045 Call Type ONE LINE Call Status DIALING I Queue status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 146 TIME STAMP: 10-AUG-2019 15:36 Page 53 EFTA00106697

6313 OUT Start Date Start Time 8/10/19 I Answer Date 15:36:00 I Answer Time I End Date 8/10/19 I End Time 15:36:01 caller Station caller circuit caller cos caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 II I 1 001 I 7066 I selected Trunk Group Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 147 TIME STAMP: 10-AUG-2019 15:36 Start Date 8/10/19 Start Time 15:36:10 I Answer Date I Answer Time I End Date I End Time 8/10/19 15:36:18 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7067 Selected Station Selected circuit Selected cos 1 Selected Routing Class 1 Selected Route Pattern selected Facility call Type LINE TO LINE call Status RINGING Queue status NULL QUEUE Queue Time 6126 02-02-10 Dialed Number 6126 Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 148 TIME STAMP: 10-AUG-2019 15:38 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 15:38:55 I Answer Time I End Time 15:38:59 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7072 selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account code Page 54 EFTA00106698

6313 ouT I Authorization Code Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 149 TIME STAMP: 10-AUG-2019 15:39 Start Date Start Time 8/10/19 I Answer Date 15:39:41 I Answer Time I End Date 8/10/19 I End Time 15:39:42 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7072 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 150 TIME STAMP: 10-AUG-2019 15:45 Start Date Start Time 8/10/19 I Answer Date 15:45:14 I Answer Time I End Date 8/10/19 I End Time 15:45:15 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 I 11 1 001 1 7092 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 151 TIME STAMP: 10-AUG-2019 15:46 Start Date Start Time 8/10/19 Answer Date I End Date 8/10/19 I 15:45:59 Answer Time I End Time 15:46:00 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit 6313 04-08-03 11 1 001 7093 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Page 55 EFTA00106699

Conference Audit Access Code Code Validation 6313 our I Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 152 TIME STAMP: 10-AUG-2019 15:56 Start Date Start Time 8/10/19 I Answer Date 15:56:42 I Answer Time I End Date I End Time 8/10/19 15:56:49 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7148 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 153 TIME STAMP: 10-AUG-2019 15:56 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 15:56:54 I Answer Time I End Time 15:56:55 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7148 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status TONE Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 154 TIME STAMP: 10-AUG-2019 16:1 Start Date Start Time 8/10/19 I Answer Date 16:01:12 Answer Time I End Date End Time 8/10/19 16:01:12 Caller Station 6313 I Selected Trunk Group Page 56 EFTA00106700

Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 04-08-03 11 1 001 7174 6313 OUT Selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 155 TIME STAMP: 10-AUG-2019 16:2 Start Date Start Time 8/10/19 I Answer Date I End Date 16:02:41 I Answer Time 8/10/19 I End Time 16:02:41 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7179 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 156 TIME STAMP: 10-AUG-2019 16:7 Start Date 8/10/19 I Answer Date Start Time 16:07:46 I Answer Time I End Date I End Time 8/10/19 16:07:47 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 633 04-108-03 I 11 1 001 7194 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 57 EFTA00106701

RECORD NUMBER: 157 6313 OUT TIME STAMP: 10-AUG-2019 16:12 start Date Start Time 8/10/19 I Answer Date 16:12:34 I Answer Time 8/10/19 I End Date 8/10/19 16:12:40 End Time 16:12:40 Caller Station caller Circuit Caller COS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 7225 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 158 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:12:34 I Answer Time 16:12:40 I End Time 16:13:00 caller Station Caller circuit caller COs Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7225 Selected Station Selected Circuit selected COS Selected Routing Class selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6410 04-09-15 11 1 Dialed Number 6261 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 159 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:04 I Answer Time Caller Station Caller Circuit Caller COS Caller Routing Class caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7229 8/10/19 I End Date 16:13:09 I End Time 8/10/19 16:13:09 Selected Station 6296 Selected Circuit 03-09-04 Selected COS 4 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6296 Page 58 EFTA00106702

6313 ouT Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 160 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:04 Answer Time 8/10/19 I End Date 8/10/19 16:13:09 I End Time 16:13:24 Caller Station Caller Circuit caller COS caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7229 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 161 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 Answer Date I 16:13:27 Answer Time 8/10/19 I End Date 16:13:30 I End Time 8/10/19 16:13:30 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 7232 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 162 TIME STAMP: 10-AUG-2019 16:13 Start Date Start Time 8/10/19 I Answer Date 16:13:27 I Answer Time 8/10/19 I End Date 16:13:30 I End Time 8/10/19 16:13:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI 6313 04-08-03 11 1 001 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Page 59 6326 04-12-01 14 4 EFTA00106703

Dialed Number 6326 Account Code Authorization Code 6313 OUT Record Audit 7232 I Call Type LINE TO LINE Conference Audit I Call Status IN CONVERSATION Code validation I Queue Time Access Code I Queue Status NULL QUEUE I I I Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 163 TIME STAMP: 10-AUG-2019 16:14 Start Date Start Time 8/10/19 I Answer Date 16:14:15 I Answer Time I End Date I End Time 8/10/19 16:14:17 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 7242 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number 64 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 164 TIME STAMP: 10-AUG-2019 16:14 Start Date Start Time 8/10/19 I Answer Date 16:14:18 I Answer Time I End Date 8/10/19 I End Time 16:14:21 Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 I 11 1 001 7244 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6426 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 165 TIME STAMP: 10-AUG-2019 16:15 Start Date 8/10/19 I Answer Date Start Time 16:15:15 I Answer Time I End Date 8/10/19 I End Time 16:15:15 Page 60 EFTA00106704

Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 7252 6313 ouT Selected Trunk Group Selected circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 166 TIME STAMP: 10-AUG-2019 16:17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:17:05 I Answer Time 16:17:11 I End Time 16:17:11 Caller Station caller Circuit Caller cos Caller Routing Class caller Switch ID Caller AN/ Record Audit conference Audit Access Code Code Validation 6313 I Selected station 04-08-03 I Selected Circuit 11 I Selected cos 1 I Selected Routing Class 001 I selected Route Pattern I Selected Facility 7268 I Call Type LINE TO LINE I Call Status ANSWER Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 167 TIME STAMP: 10-AUG-2019 16:17 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:17:05 I Answer Time 16:17:11 I End Time 16:17:22 Caller Station caller Circuit caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7268 selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6361 03-09-05 4 4 Dialed Number 6361 Account Code Authorization code use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 61 EFTA00106705

6313 ouT RECORD NUMBER: 168 TIME STAMP: 10-AUG-2019 16:18 Start Date Start Time 8/10/19 I Answer Date 16:17:58 Answer Time I End Date I End Time 8/10/19 16:18:00 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANT Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7274 Selected Trunk Group selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status BUSY Queue Status NULL QUEUE Queue Time Dialed Number 6363 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 169 TIME STAMP: 10-AUG-2019 16:18 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 16:18:01 I Answer Time 16:18:18 I End Time 8/10/19 16:18:18 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7276 selected Station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE call Status ANSWER Queue Status NULL QUEUE Queue Time 6365 03-09-07 4 4 Dialed Number 6365 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 170 TIME STAMP: 10-AUG-2019 16:18 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:18:01 I Answer Time 16:18:18 I End Time 16:18:28 Caller Station Caller Circuit caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7276 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6365 03-09-07 4 4 Page 62 EFTA00106706

6313 OUT I Dialed Number 6365 I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 171 TIME STAMP: 10-AUG-2019 16:18 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 16:18:30 I Answer Time 16:18:34 I End Time 8/10/19 16:18:34 Caller Station Caller Circuit Caller Cps Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7281 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 172 TIME STAMP: 10-AUG-2019 16:18 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:18:30 I Answer Time 16:18:34 I End Time 16:18:50 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7281 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6366 03-09-08 4 4 Dialed Number 6366 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 173 TIME STAMP: 10-AUG-2019 16:19 Start Date Start Time 8/10/19 I Answer Date 16:19:02 I Answer Time I End Date 8/10/19 I End Time 16:19:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I selected COS 1 I Selected Routing Class 001 I Selected Route Pattern Page 63 EFTA00106707

Caller ANI Record Audit conference Audit Access Code Code validation 6313 OUT 7282 I Selected Facility I Call Type ONE LINE I call Status DIALING I Queue Status NULL QUEUE Queue Time Dialed Number 63 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 174 TIME STAMP: 10-AUG-2019 16:19 Start Date Start Time 8/10/19 I Answer Date 16:19:47 I Answer Time 8/10/19 I End Date 16:19:50 I End Time 8/10/19 16:19:50 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 I 04-08-03 I 11 I 1 I 001 7298 I I Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 175 TIME STAMP: 10-AUG-2019 16:20 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:19:47 Answer Time 16:19:50 I End Time 16:20:08 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7298 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 176 TIME STAMP: 10-AUG-2019 16:20 I I Start Date 8/10/19 Answer Date 8/10/19 End Date 8/10/19 I I I Start Time 16:20:38 Answer Time 16:20:51 End Time 16:20:51 Page 64 EFTA00106708

6313 ouT Caller Station 6313 Selected Station 6378 Caller Circuit 04-08-03 Selected circuit 03-09-12 Caller cos 11 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 7310 Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code validation Queue Time Dialed Number 6378 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 177 TIME STAMP: 10-AUG-2019 16:21 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 start Time 16:20:38 I Answer Time 16:20:51 I End Time 16:21:05 Caller Station 6313 Selected Station 6378 Caller Circuit 04-08-03 I Selected Circuit 03-09-12 Caller COS 11 Selected cos 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit 7310 Selected Facility Call Type LINE TO LINE Conference Audit Access Code Code Validation Dialed Number 6378 Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 178 TIME STAMP: 10-AUG-2019 16:21 Start Date 8/10/19 start Time 16:21:23 I Answer Date 8/10/19 I End Date 8/10/19 I Answer Time 16:21:53 I End Time 16:21:53 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID 001 Caller ANI Record Audit 7317 conference Audit Access Code 8 Code Validation 6313 04-08-03 11 1 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status ANSWER Queue Status CAMPON QUEUE Queue Time 0: 0:23 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 65 EFTA00106709

6313 OUT RECORD NUMBER: 179 TIME STAMP: 10-AUG-2019 16:22 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:21:23 I Answer Time 16:21:53 I End Time 16:22:07 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7317 8 Selected Selected Selected Selected Selected Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status CAmPON QUEUE Queue Time 0: 0:23 Station Circuit COS Routing Class Route Pattern 6379 03-09-11 4 4 Dialed Number 6379 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 180 TIME STAMP: 10-AUG-2019 16:22 Start Date Start Time 8/10/19 I Answer Date 16:22:32 Answer Time 8/10/19 I End Date 16:22:36 End Time 8/10/19 16:22:36 Caller station Caller Circuit Caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 I 11 1 001 7322 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6363 03-09-06 4 4 Dialed Number 6363 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 181 TIME STAMP: 10-AUG-2019 16:22 Start Date 8/10/19 I Answer Date Start Time 16:22:32 I Answer Time 8/10/19 I End Date 8/10/19 16:22:36 I End Time 16:22:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7322 Selected station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Page 66 6363 03-09-06 4 4 EFTA00106710

6313 OUT I Dialed Number 6363 Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 182 TIME STAMP: 10-AUG-2019 16:39 Start Date Start Time 8/10/19 1 Answer Date I End Date 8/10/19 16:39:27 1 Answer Time I End Time 16:39:27 Caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7420 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 183 TIME STAMP: 10-AUG-2019 16:50 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 16:50:11 I Answer Time 16:50:18 I End Time 16:50:18 Caller Station Caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7470 Selected Station Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status ANSWER Queue Status NULL QUEUE Queue Time 6378 03-09-12 4 4 Dialed Number 6378 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 184 TIME STAMP: 10-AUG-2019 16:50 I Start Date I Start Time I Caller Station I Caller Circuit I Caller COS I Caller Routing Class 8/10/19 I Answer Date 8/10/19 I End Date 16:50:11 I Answer Time 16:50:18 I End Time 6313 04-08-03 I 11 1 Selected Station Selected Circuit Selected COS Selected Routing Class Page 67 8/10/19 I 16:50:28 6378 03-09-12 4 4 EFTA00106711

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 001 7470 6313 OuT Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6378 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 185 TIME STAMP: 10-AUG-2019 16:57 Start Date 8/10/19 Start Time 16:57:10 I Answer Date I Answer Time I End Date I End Time 8/10/19 16:57:22 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7528 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 186 TIME STAMP: 10-AUG-2019 16:59 Start Date 8/10/19 Start Time 16:59:35 I Answer Date I Answer Time I End Date 8/10/19 I End Time 16:59:35 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 7534 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 187 TIME STAMP: 10-AUG-2019 17:12 I Start Date 8/10/19 I Answer Date Page 68 I End Date 8/10/19 I EFTA00106712

Start Time 6313 OUT 17:12:23 I Answer Time I End Time 17:12:27 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 7572 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 188 TIME STAMP: 10-AUG-2019 17:19 Start Date Start Time 8/10/19 Answer Date I 17:19:27 Answer Time I End Date I End Time 8/10/19 17:19:28 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 7595 Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 189 TIME STAMP: 10-AUG-2019 17:22 start Date Start Time 8/10/19 I Answer Date 17:22:38 I Answer Time I End Date 8/10/19 I End Time 17:22:53 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7600 Selected Trunk Group Selected circuit selected cos selected Routing Class Selected Route Pattern selected Facility call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Page 69 EFTA00106713

6313 Out Use CTRL/2 to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 190 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 I Answer Date 17:22:57 I Answer Time I End Date I End Time 8/10/19 17:23:01 Caller Station Caller circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7600 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status RECONNECT REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 6450 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 191 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 Answer Date I End Date 8/10/19 I 17:23:02 Answer Time I End Time 17:23:08 Caller Station Caller Circuit Caller COS Caller Routing Class 1 Caller Switch ID 001 caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 7600 Call Type call status Queue status Queue Time Selected Trunk Group selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility ONE LINE RECONNECT REQUEST NULL QUEUE Dialed Number 6449 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 192 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 I Answer Date 17:23:10 I Answer Time End Date End Time 8/10/19 17:23:12 Caller station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access code 6313 04-08-03 11 1 001 7600 Selected Trunk Group Selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status RECONNECT REQUEST Queue Status NULL QUEUE Page 70 EFTA00106714

Code validation 6313 OUT I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 193 TIME STAMP: 10-AUG-2019 17:23 Start Date 8/10/19 I Answer Date Start Time 17:23:12 I Answer Time I End Date 8/10/19 I End Time 17:23:16 caller station Caller Circuit caller cos Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I selected Station 04-08-03 I Selected Circuit 11 I selected cos 1 I Selected Routing class 001 I Selected Route Pattern Selected Facility 7600 I call Type LINE TO LINE I Call Status TRANSFER REQUEST Queue Status NULL QUEUE I Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use cTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 194 TIME STAMP: 10-AUG-2019 17:23 Start Date Start Time 8/10/19 I Answer Date 17:23:16 I Answer Time I End Date I End Time 8/10/19 17:23:17 caller Station caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7608 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se cTRL/z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 195 TIME STAMP: 10-AUG-2019 17:31 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 17:31:24 I Answer Time End Time 17:31:25 Caller Station Caller circuit Caller cos 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I selected cos Page 71 EFTA00106715

1 Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 OUT 1 I Selected Routing Class 001 Selected Route Pattern I Selected Facility 7628 call Type ONE LINE Call Status DIALING I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 196 TIME STAMP: 10-AUG-2019 17:32 Start Date 8/10/19 Start Time 17:32:08 I Answer Date I Answer Time I End Date I End Time 8/10/19 17:32:08 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7629 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 197 TIME STAMP: 10-AUG-2019 17:44 Start Date Start Time 8/10/19 I Answer Date 17:42:06 I Answer Time I End Date I End Time 8/10/19 17:44:17 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I selected COS 1 I Selected Routing Class 001 I Selected Route Pattern Selected Facility 7602 I Call Type ONE LINE I Call Status RECONNECT REQUEST I Queue Status NULL QUEUE I Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 198 TIME STAMP: 10-AUG-2019 17:44 Page 72 EFTA00106716

Start Date Start Time 6313 OUT 8/10/19 I Answer Date 17:44:17 I Answer Time I End Date 8/10/19 I End Time 17:44:21 Caller Station Caller Circuit Caller COS caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access code Code validation 6313 04-08-03 11 1 001 7602 Selected station 6429 Selected circuit 04-08-14 selected COS 21 Selected Routing Class 1 Selected Route Pattern selected Facility call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time Dialed Number 6429 Account Code Authorization Code se CTRL/Z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 199 TIME STAMP: 10-AUG-2019 17:44 Start Date Start Time 8/10/19 I Answer Date 17:44:21 Answer Time I End Date 8/10/19 I End Time 17:44:22 Caller Station caller Circuit Caller coS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 7670 Selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 200 TIME STAMP: 10-AUG-2019 18:2 start Date Start Time 8/10/19 I Answer Date 18:02:36 I Answer Time 8/10/19 I End Date 18:02:40 I End Time 8/10/19 18:02:40 caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 04-08-03 11 1 001 7728 Selected station selected Circuit Selected COS Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account code Authorization code Page 73 EFTA00106717

6313 OUT use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 201 TIME STAMP: 10-AUG-2019 18:5 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 18:02:36 I Answer Time 18:02:40 I End Time 18:05:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7728 Selected Station Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6426 02-04-08 4 4 Dialed Number 6426 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 202 TIME STAMP: 10-AUG-2019 18:5 Start Date 8/10/19 I Answer Date Start Time 18:05:47 I Answer Time 8/10/19 I End Date 18:02:40 I End Time 8/10/19 18:05:47 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 I 11 1 001 7728 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 203 TIME STAMP: 10-AUG-2019 18:14 Start Date Start Time 8/10/19 Answer Date I 18:14:27 Answer Time 8/10/19 I End Date 18:14:30 I End Time 8/10/19 18:14:30 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit 6313 04-08-03 11 1 001 7768 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Page 74 6367 03-09-09 4 4 EFTA00106718

Access Code Code validation 6313 OUT I Queue status I Queue Time NULL QUEUE Dialed Number 6367 Account code Authorization Code use CTRL/z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 204 TIME STAMP: 10-AUG-2019 18:25 Start Date Start Time 8/10/19 I Answer Date 18:14:27 I Answer Time 8/10/19 I End Date 8/10/19 18:14:30 I End Time 18:25:46 caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7768 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 205 TIME STAMP: 10-AUG-2019 18:27 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 18:27:56 I Answer Time 18:27:59 I End Time 8/10/19 18:27:59 Caller station caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code code validation 6313 I 04-08-03 1 11 I 1 I 001 I 7827 Selected Station Selected circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE call status ANSWER Queue Status NULL QUEUE Queue Time 6367 03-09-09 4 4 Dialed Number 6367 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 206 TIME STAMP: 10-AUG-2019 18:34 Start Date Start Time 8/10/19 I Answer Date 18:27:56 I Answer Time 8/10/19 I End Date 18:27:59 I End Time 8/10/19 18:34:55 I caller station I Caller Circuit 6313 I selected Station 04-08-03 I Selected Circuit Page 75 6367 03-09-09 EFTA00106719

Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 ouT 11 Selected cos 4 1 Selected Routing Class 4 001 Selected Route Pattern Selected Facility 7827 Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6367 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 207 TIME STAMP: 10-AUG-2019 18:41 Start Date Start Time 8/10/19 I Answer Da 18:41:13 I Answer Ti to me I End Date 8/10/19 I End Time 18:41:14 Caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 7863 selected Trunk Group Selected circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 208 TIME STAMP: 10-AUG-2019 19:23 Start Date Start Time 8/10/19 I Answer Date 19:22:58 I Answer Time I End Date I End Time 8/10/19 19:23:01 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 7956 Selected Trunk Group Selected circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 209 TIME STAMP: 10-AUG-2019 19:43 Page 76 EFTA00106720

6313 Our Start Date Start Time 8/10/19 I Answer Date 19:43:34 I Answer Time 8/10/19 I End Date 8/10/19 19:43:38 I End Time 19:43:38 Caller Station 6313 I Selected Station 6326 caller circuit 04-08-03 I Selected Circuit 04-12-01 Caller cos 11 I Selected cos 14 Caller Routing Class 1 I Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Record Audit 8044 Selected Facility call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6326 Call Status ANSWER Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 210 TIME STAMP: 10-AUG-2019 19:43 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:43:34 I Answer Time 19:43:38 I End Time 19:43:48 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANT Record Audit Conference Audit Access Code Code validation 04-08-03 I 6313 11 1 001 8044 Selected station Selected Circuit selected cos selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 211 TIME STAMP: 10-AUG-2019 19:55 Start Date Start Time 8/10/19 I Answer Date 19:55:30 I Answer Time 8/10/19 I End Date 19:55:34 I End Time 8/10/19 19:55:34 Caller Station Caller circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANT Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 8075 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Page 77 EFTA00106721

6313 ouT I Authorization Code Use CTRL/z to CANCEL; cTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 212 TIME STAMP: 10-AUG-2019 19:55 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 19:55:30 I Answer Time 19:55:34 I End Time 19:55:53 Caller Station Caller Circuit Caller COS Caller Routing Class 1 Caller switch ID 001 caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 8075 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 213 TIME STAMP: 10-AUG-2019 19:55 Start Date 8/10/19 I Answer Date Start Time 19:55:53 I Answer Time 8/10/19 I End Date 19:55:34 End Time 8/10/19 19:55:53 Caller station caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code code validation 6313 04-08-03 11 1 001 8075 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 214 TIME STAMP: 10-AUG-2019 20:0 Start Date Start Time 8/10/19 I Answer Date 20:00:21 I Answer Time 8/10/19 I End Date 20:00:24 I End Time 8/10/19 20:00:24 Caller Station Caller circuit caller COS caller Routing Class Caller Switch ID caller ANI Record Audit 6313 04-08-03 11 1 001 8097 Selected station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Page 78 6326 04-12-01 14 4 EFTA00106722

Conference Audit Access Code Code validation 6313 OUT I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6326 Account Code Authorization Code Use cTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 215 TIME STAMP: 10-AUG-2019 20:0 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:00:21 I Answer Time 20:00:24 I End Time 20:00:37 Caller Station Caller Circuit Caller COS Caller Routing Class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8097 Call Type Call Status Queue Status Queue Time Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility LINE TO LINE IN CONVERSATION NULL QUEUE 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 216 TIME STAMP: 10-AUG-2019 20:0 start Date 8/10/19 I Answer Date start Time 20:00:37 I Answer Time 8/10/19 I End Date 20:00:24 I End Time 8/10/19 20:00:37 Caller Station caller Circuit Caller COs Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8097 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 217 TIME STAMP: 10-AUG-2019 20:0 Start Date Start Time 8/10/19 I Answer Date 20:00:53 I Answer Time 8/10/19 I End Date 20:00:57 End Time 8/10/19 I 20:00:57 I Caller Station 6313 I selected Station Page 79 6363 EFTA00106723

Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 04-08-03 11 1 001 8099 1 6313 OUT Selected Circuit Selected cos Selected Routing Class Selected Route Pattern selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 03-09-06 4 4 Dialed Number 6363 Account Code Authorization code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 218 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:00:53 I Answer Time 20:00:57 I End Time 20:05:29 TIME STAMP: 10-AUG-2019 20:5 Start Date Start Time Caller Station Caller Circuit caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8099 Selected Station 6363 Selected Circuit 03-09-06 Selected cos 4 Selected Routing Class 4 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6363 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 219 TIME STAMP: 10-AUG-2019 20:19 Start Date 8/10/19 I Answer Date Start Time 20:19:53 I Answer Time I End Date I End Time 8/10/19 20:19:54 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8138 Selected Trunk Group Selected Circuit Selected cos Selected Routing class selected Route Pattern Selected Facility call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 80 EFTA00106724

6313 OUT RECORD NUMBER: 220 TIME STAMP: 10-AUG-2019 20:29 start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 20:29:16 I Answer Time I End Time 20:29:16 caller station caller Circuit Caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8165 selected Trunk Group selected Circuit selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE I RECORD NUMBER: 221 TIME STAMP: 10-AUG-2019 20:29 Start Date Start Time 8/10/19 I Answer Date 20:29:42 I Answer Time I End Date I End Time 8/10/19 20:29:42 Caller Station Caller circuit Caller cos Caller Routing class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8169 Selected Trunk Group selected Circuit Selected COS Selected Routing class selected Route Pattern selected Facility call Type ONE LINE call Status DIALING Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; cTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 222 TIME STAMP: 10-AUG-2019 20:30 Start Date Start Time 8/10/19 I Answer Date 20:30:31 I Answer Time I End Date End Time 8/10/19 20:30:32 Caller Station Caller Circuit Caller COS Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 8172 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Page 81 EFTA00106725

6313 OUT I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 223 TIME STAMP: 10-AUG-2019 20:31 Start Date Start Time 8/10/19 I Answer Date 20:31:46 Answer Time 8/10/19 I End Date 8/10/19 20:31:49 I End Time 20:31:49 Caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8176 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 224 TIME STAMP: 10-AUG-2019 20:32 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 20:31:46 I Answer Time 20:31:49 I End Time 20:32:48 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code validation 04-08-03 I 6313 11 1 001 8176 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 225 TIME STAMP: 10-AUG-2019 20:35 Start Date Start Time 8/10/19 I Answer Date 20:35:45 I Answer Time 8/10/19 I End Date 20:35:46 I End Time 8/10/19 I 20:35:46 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI 6313 04-08-03 I 11 1 001 Selected Selected Selected Selected Selected Selected Page 82 Station 6126 Circuit 02-02-10 COS 1 Routing Class 1 Route Pattern Facility EFTA00106726

Record Audit Conference Audit Access Code code validation 6313 OUT 8190 I Call Type Call Status I Queue Status I Queue Time LINE TO LINE ANSWER NULL QUEUE Dialed Number 6126 Account code Authorization code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 226 TIME STAMP: 10-AUG-2019 20:35 Start Date Start Time 8/10/19 I Answer Date 20:35:45 I Answer Time 8/10/19 I End Date 8/10/19 20:35:46 I End Time 20:35:55 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8190 Selected Station 6126 Selected Circuit 02-02-10 selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status CONVERSATION BEFORE HOLD Queue Status NULL QUEUE Queue Time Dialed Number 6126 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 227 TIME STAMP: 10-AUG-2019 20:35 start Date Start Time 8/10/19 Answer Date 8/10/19 I End Date I 20:35:55 Answer Time 20:35:46 I End Time 8/10/19 20:35:56 Caller Station caller circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8190 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 228 TIME STAMP: 10-AUG-2019 20:38 Start Date 8/10/19 I Answer Date Start Time 20:38:48 I Answer Time 8/10/19 I End Date 20:38:53 I End Time 8/10/19 I 20:38:53 I Page 83 EFTA00106727

6313 OUT Caller Station Caller Circuit caller COS 6313 11 04-08-03 I Selected Station 6296 selected circuit 03-09-04 Selected cos 4 Caller Routing Class 1 Selected Routing Class 4 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 8200 Call Type LINE TO LINE Conference Audit Call Status ANSWER Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 6296 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/s to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 229 TIME STAMP: 10-AUG-2019 20:40 Start Date 8/10/19 I Answer Date start Time 20:38:48 I Answer Time 8/10/19 I End Date 8/10/19 20:38:53 I End Time 20:40:04 caller station Caller circuit caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8200 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 230 TIME STAMP: 10-AUG-2019 20:54 Start Date Start Time 8/10/19 I Answer Date I End Date 8/10/19 20:54:06 I Answer Time I End Time 20:54:14 caller station caller circuit Caller COS caller Routing class Caller Switch ID Caller AN/ Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 8227 selected Trunk Group Selected circuit Selected cos selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call status RECONNECT REQUEST Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 84 EFTA00106728

6313 OUT RECORD NUMBER: 231 TIME STAMP: 10-AUG-2019 20:54 Start Date Start Time 8/10/19 I Answer Date 20:54:15 I Answer Time End Date 8/10/19 I End Time 20:54:19 I Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8227 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6439 04-08-13 11 1 Dialed Number 6439 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 232 TIME STAMP: 10-AUG-2019 20:54 Start Date Start Time 8/10/19 I Answer Date 20:54:19 I Answer Time I End Date 8/10/19 I End Time 20:54:20 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8228 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 233 TIME STAMP: 10-AUG-2019 21:8 Start Date Start Time 8/10/19 I Answer Date 21:08:14 I Answer Time 8/10/19 I End Date 21:08:20 I End Time 8/10/19 21:08:20 Caller Station Caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8248 Selected station Selected circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Page 85 EFTA00106729

6313 OUT I Dialed Number 6296 Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 234 TIME STAMP: 10-AUG-2019 21:14 Start Date Start Time 8/10/19 I Answer Date 21:08:14 I Answer Time 8/10/19 I End Date 8/10/19 21:08:20 I End Time 21:14:40 Caller station caller Circuit caller cos caller Routing class caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8248 Selected station selected Circuit selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6296 03-09-04 4 4 Dialed Number 6296 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 235 TIME STAMP: 10-AUG-2019 21:19 Start Date 8/10/19 Start Time 21:19:55 I Answer Date I Answer Time I End Date 8/10/19 I End Time 21:19:55 Caller Station Caller Circuit Caller COS caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I 04-08-03 I 11 1 001 8269 Selected Trunk Group Selected Circuit selected COS Selected Routing Class Selected Route Pattern selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 236 TIME STAMP: 10-AUG-2019 21:25 Start Date 8/10/19 Start Time 21:25:18 I Answer Date I Answer Time I End Date 8/10/19 I End Time 21:25:27 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 6313 I Selected Station 04-08-03 Selected Circuit I 11 selected cos 1 I Selected Routing Class 001 I Selected Route Pattern Page 86 6270 02-06-12 14 4 EFTA00106730

Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT Selected Facility 8277 call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time Dialed Number 6270 Account Code Authorization Code I 1 1 Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 237 TIME STAMP: 10-AUG-2019 21:36 Start Date Start Time 8/10/19 I Answer Date 21:36:51 I Answer Time I End Date 8/10/19 I End Time 21:36:51 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 8303 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/0 to CONTINUE RECORD NUMBER: 238 TIME STAMP: 10-AUG-2019 21:38 Start Date Start Time 8/10/19 I Answer Date 21:38:37 I Answer Time 8/10/19 I End Date 8/10/19 21:38:41 End Time 21:38:41 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 I Selected Station 04-08-03 I Selected Circuit 11 I Selected COS 1 Selected Routing Class 001 I Selected Route Pattern Selected Facility 8315 I Call Type LINE TO LINE I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/0 to CONTINUE I RECORD NUMBER: I Start Date Start Time 239 TIME STAMP: 10-AUG-2019 21:39 8/10/19 I Answer Date 8/10/19 I End Date 21:38:37 I Answer Time 21:38:41 I End Time Page 87 i i 8/10/19 I 21:39:27 I EFTA00106731

6313 OUT Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 8315 Selected Station Selected Circuit selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization code Use CTRL/2 to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 240 TIME STAMP: 10-AUG-2019 21:39 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 21:39:28 I Answer Time 21:39:33 I End Time 8/10/19 21:39:33 I Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8316 Selected Station 6317 Selected Circuit 04-01-13 Selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 241 TIME STAMP: 10-AUG-2019 21:39 Start Date Start Time 8/10/19 I Answer Date 21:39:28 I Answer Time 8/10/19 I End Date 8/10/19 21:39:33 End Time 21:39:44 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8316 Selected Station 6317 Selected Circuit Selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and CTRL/Q to CONTINUE Page 88 EFTA00106732

6313 OUT RECORD NUMBER: 242 TIME STAMP: 10-AUG-2019 21:43 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 21:43:29 I Answer Time 21:43:35 I End Time 21:43:35 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8331 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 243 TIME STAMP: 10-AUG-2019 21:44 Start Date Start Time 8/10/19 I Answer Date 21:43:29 Answer Time 8/10/19 I End Date 8/10/19 21:43:35 I End Time 21:44:07 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8331 Selected Station Selected Circuit Selected COS selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 244 TIME STAMP: 10-AUG-2019 22:29 Start Date Start Time 8/10/19 I Answer Date 22:29:02 I Answer Time I End Date I End Time 8/10/19 22:29:27 Caller Station Caller Circuit Caller cos Caller Routing class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 I selected Trunk Group 04-08-03 I Selected circuit 11 selected COS 1 I Selected Routing Class 001 I Selected Route Pattern Selected Facility 8417 I Call Type ONE LINE I Call status TONE I Queue Status NULL QUEUE I Queue Time Page 89 EFTA00106733

6313 OUT I Dialed Number I Account Code I Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 245 TIME STAMP: 10-AUG-2019 22:30 Start Date Start Time 8/10/19 I Answer Date 22:30:29 I Answer Time End Date End Time 8/10/19 22:30:46 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8424 Selected station Selected Circuit Selected COS Selected Routing class selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status RINGING Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 246 TIME STAMP: 10-AUG-2019 22:30 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 22:30:53 I Answer Time 22:30:59 I End Time 22:30:59 Caller Station 6313 I Selected Station 6381 Caller Circuit 04-08-03 I Selected Circuit 04-01-01 Caller COS 11 Selected COS 4 Caller Routing Class 1 Selected Routing Class 4 caller Switch ID caller ANI 001 Selected Route Pattern Selected Facility Record Audit 8428 Call Type LINE TO LINE Conference Audit Access Code Code validation Dialed Number 6381 Call Status ANSWER Queue Status NULL QUEUE Queue Time Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 247 TIME STAMP: 10-AUG-2019 22:31 Start Date Start Time 8/10/19 I Answer Date 22:30:53 I Answer Time 8/10/19 I End Date 8/10/19 22:30:59 I End Time 22:31:11 Caller Station 6313 I selected station 6381 Caller Circuit 04-08-03 I Selected Circuit 04-01-01 Caller COS 11 I selected cos 4 Caller Routing Class 1 I Selected Routing Class 4 Page 90 EFTA00106734

Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 OUT 001 I Selected Route Pattern Selected Facility 8428 I Call Type LINE TO LINE I Call status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6381 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 248 TIME STAMP: 10-AUG-2019 22:51 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 22:51:21 I Answer Time 22:51:27 I End Time 22:51:27 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 8471 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 249 TIME STAMP: 10-AUG-2019 22:51 Start Date 8/10/19 Start Time 22:51:21 I Answer Date 8/10/19 I End Date 8/10/19 I Answer Time 22:51:27 I End Time 22:51:39 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8471 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6225 03-08-11 14 4 Dialed Number 6225 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 250 I Start Date TIME STAMP: 10-AUG-2019 23:31 8/10/19 I Answer Date 8/10/19 I End Date Page 91 8/10/19 I EFTA00106735

6313 our Start Time 23:31:20 I Answer Time 23:31:27 I End Time 23:31:27 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 04-08-03 11 1 001 8542 Selected Station Selected Circuit Selected cos 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE To LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and cTRL/O to CONTINUE RECORD NUMBER: 251 TIME STAMP: 10-AUG-2019 23:34 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 23:31:20 I Answer Time 23:31:27 I End Time 23:34:33 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID 001 Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 8542 Selected Station 6317 Selected circuit 04-01-13 Selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 252 TIME STAMP: 10-AUG-2019 23:36 Start Date 8/10/19 I Answer Date start Time 23:36:00 I Answer Time 8/10/19 I End Date 23:36:10 I End Time 8/10/19 23:36:10 caller Station caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 8544 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization code Page 92 EFTA00106736

6313 OUT Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 253 TIME STAMP: 10-AUG-2019 23:36 Start Date Start Time 8/10/19 I Answer Date 23:36:00 I Answer Time 8/10/19 I End Date 8/10/19 23:36:10 I End Time 23:36:58 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8544 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6450 04-09-05 11 1 Dialed Number 6450 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 254 TIME STAMP: 10-AUG-2019 23:36 Start Date Start Time 8/10/19 I Answer Date 8/10/19 I End Date 23:36:58 I Answer Time 23:36:10 I End Time 8/10/19 23:36:58 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8544 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 255 TIME STAMP: 10-AUG-2019 23:39 Start Date Start Time 8/10/19 I Answer Date 23:39:48 I Answer Time I End Date 8/10/19 I End Time 23:39:49 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code 6313 04-08-03 11 1 001 8548 Selected Trunk Group Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Page 93 EFTA00106737

I Code Validation I Dialed Number 6 I Account Code I Authorization Code 6313 OUT I Queue Time Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 256 TIME STAMP: 10-AUG-2019 23:39 Start Date 8/10/19 I Answer Date I End Date 8/10/19 Start Time 23:39:54 I Answer Time I End Time 23:39:57 Caller Station 6313 Selected Trunk Group Caller Circuit 04-08-03 Selected Circuit Caller COS 11 Selected COS Caller Routing Class 1 Selected Routing Class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit conference Audit 8549 call Type ONE LINE Call status DIALING Access Code Queue Status NULL QUEUE Code Validation Queue Time Dialed Number 62 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 257 TIME STAMP: 10-AUG-2019 23:40 Start Date Start Time 8/10/19 I Answer Date I End Date 23:39:58 I Answer Time 8/10/19 I End Time 23:40:00 Caller Station Caller circuit caller COS Caller Routing class caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6313 I Selected Trunk Group 04-08-03 I Selected Circuit 11 I Selected cos 1 selected Routing Class 001 I Selected Route Pattern I Selected Facility 8550 I Call Type ONE LINE I call status DIALING I Queue status NULL QUEUE Queue Time Dialed Number 6396 Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 258 TIME STAMP: 10-AUG-2019 23:40 Start Date 8/10/19 I Answer Date 8/10/19 I End Date 8/10/19 Start Time 23:40:01 I Answer Time 23:40:07 I End Time 23:40:07 Caller Station 6313 I Selected Station 6326 caller circuit 04-08-03 I Selected circuit 04-12-01 Caller cos 11 I Selected cos 14 Page 94 EFTA00106738

caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 1 001 8551 6313 our Selected Routing Class 4 Selected Route Pattern Selected Facility call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code 6326 Use CTRL/Z to CANCEL; CTRL/s to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 259 TIME STAMP: 10-AUG-2019 23:43 Start Date Start Time 8/10/19 I Answer Date 23:40:01 I Answer Time 8/10/19 I End Date 8/10/19 23:40:07 I End Time 23:43:01 caller Station Caller Circuit caller cos Caller Routing Class Caller switch ID caller ANI Record Audit Conference Audit Access code Code validation 6313 04-08-03 11 1 001 8551 Selected Station Selected circuit Selected cos Selected Routing class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue status NULL QUEUE Queue Time 6326 04-12-01 14 4 Dialed Number 6326 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/5 to PAUSE and cTRL/Q to CONTINUE RECORD NUMBER: 260 TIME STAMP: 11-AUG-2019 0 :16 Start Date Start Time 8/11/19 I Answer Date 0:16:10 I Answer Time 8/11/19 I End Date 8/11/19 0:16:14 I End Time 0:16:14 Caller station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6313 04-08-03 11 1 001 8611 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue Status NULL QUEUE Queue Time 6501 02-06-05 11 1 Dialed Number 6501 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 261 TIME STAMP: 11-AUG-2019 0 :16 Page 95 EFTA00106739

Start Date Start Time 6313 OUT 8/11/19 Answer Date 8/11/19 I End Date 8/11/19 I 0:16:10 Answer Time 0:16:14 I End Time 0:16:34 Caller Station 6313 I Selected Station 6501 Caller Circuit 04-08-03 I Selected Circuit 02-06-05 caller Cos 11 I Selected COS 11 Caller Routing class 1 I Selected Routing class 1 Caller switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit 8611 Call Type LINE T Page 96 EFTA00106740

6468 OUT Enter Display Options [ALL] ...? /AFTER 08-08-19 /CALLER-STATION=6468 Enter the filter name and value [END] ...? --- CDR Data --- RECORD NUMBER: 1 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 I Answer Date 13:18:47 I Answer Time 8/ 9/19 I End Date 13:19:03 I End Time 8/ 9/19 13:19:03 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 756 Selected Trunk Group 14 Selected Circuit 04-16-02 Selected COS 255 Selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 Call Type LINE TO TRUNK Call Status ANSWER Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization Code Use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 2 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:18:47 I Answer Time 13:19:03 I End Time 13:19:08 Caller Station caller circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 I 04-09-04 I 1 1 001 756 Selected Trunk Group 14 Selected Circuit 04-16-02 Selected COS 255 selected Routing Class 1 Selected Route Pattern 18 Selected Facility 42 call Type LINE TO TRUNK Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6590 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 3 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 Answer Date I 13:19:09 Answer Time 8/ 9/19 I End Date 13:19:13 End Time 8/ 9/19 13:19:13 caller station Caller Circuit Caller cos Caller Routing Class Caller Switch ID 6468 I Selected Station 04-09-04 I Selected Circuit 11 I Selected COS 1 I Selected Routing Class 001 I Selected Route Pattern Page 1 6229 03-13-13 4 4 EFTA00106741

Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 OUT I Selected Facility 765 I Call Type LINE TO LINE I Call Status ANSWER I Queue Status NULL QUEUE I Queue Time Dialed Number 6229 Account Code Authorization code use CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 4 TIME STAMP: 9 -AUG-2019 13:19 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 8/ 9/19 13:19:09 I Answer Time 13:19:13 I End Time 13:19:21 Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 765 Selected Station Selected Circuit Selected cos Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time 6229 03-13-13 4 4 Dialed Number 6229 Account Code Authorization Code se CTRL/2 to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 5 TIME STAMP: 9 -AUG-2019 13:28 Start Date Start Time 8/ 9/19 I Answer Date 8/ 9/19 I End Date 13:28:31 I Answer Time 13:28:36 I End Time 8/ 9/19 13:28:36 Caller Station Caller Circuit Caller COS Caller Routing Class 1 Caller Switch ID 001 Caller ANI Record Audit 838 Conference Audit Access Code Code validation 6468 04-09-04 11 Selected Station Selected Circuit Selected COS 1 Selected Routing Class 1 Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status ANSWER Queue status NULL QUEUE Queue Time 6317 04-01-13 Dialed Number 6317 Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE I RECORD NUMBER: 6 TIME STAMP: 9 -AUG-2019 13:28 I I Start Date 8/ 9/19 I Answer Date 8/ 9/19 I End Date I Start Time 13:28:31 I Answer Time 13:28:36 I End Time Page 2 8/ 9/19 I 13:28:47 I EFTA00106742

6468 OUT Caller Station Caller Circuit Caller COS Caller Routing Class Caller Switch ID caller ANI Record Audit conference Audit Access Code Code validation 6468 04-09-04 11 1 001 838 Selected Station 6317 Selected Circuit 04-01-13 Selected COS 1 selected Routing Class 1 selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status IN CONVERSATION Queue Status NULL QUEUE Queue Time Dialed Number 6317 Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 7 TIME STAMP: 9 -AUG-2019 13:35 Start Date 8/ 9/19 I Answer Date I End Date 8/ 9/19 Start Time 13:34:46 I Answer Time I End Time 13:35:10 Caller Station 6468 Selected Trunk Group Caller Circuit 04-09-04 Selected Circui t Caller COS 11 Selected cos Caller Routing Class 1 Selected Routin g class Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facili ty Record Audit 868 Call Type ONE LINE conference Audit Access code code validation call Status Queue status Queue Time RECONNECT REQUEST NULL QUEUE Dialed Number Account Code Authorization code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 8 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 13:35:11 I Answer Time I End Date 8/ 9/19 I End Time 13:35:13 Caller Station Caller Circuit Caller cos Caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code validation 6468 04-09-04 11 1 001 868 Selected Station Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type LINE TO LINE Call Status TRANSFER REQUEST Queue Status NULL QUEUE Queue Time 6313 04-08-03 11 1 Dialed Number 6313 Account Code Authorization Code use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE Page 3 EFTA00106743

6468 OUT RECORD NUMBER: 9 TIME STAMP: 9 -AUG-2019 13:35 Start Date Start Time 8/ 9/19 I Answer Date 13:35:13 I Answer Time I End Date I End Time 8/ 9/19 13:35:15 Caller Station Caller Circuit Caller COS Caller Routing Class Caller switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 879 Selected Trunk Group Selected Circuit Selected COS Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code Use CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 10 TIME STAMP: 9 -AUG-2019 13:48 Start Date Start Time 8/ 9/19 I Answer Date 13:48:35 I Answer Time I End Date I End Time 8/ 9/19 13:48:38 Caller Station Caller Circuit Caller COS caller Routing Class Caller Switch ID Caller ANI Record Audit Conference Audit Access Code Code Validation 6468 04-09-04 11 1 001 983 Selected Trunk Group Selected Circuit Selected C05 Selected Routing Class Selected Route Pattern Selected Facility Call Type ONE LINE Call Status DIALING Queue Status NULL QUEUE Queue Time Dialed Number Account Code Authorization Code se CTRL/Z to CANCEL; CTRL/S to PAUSE and CTRL/Q to CONTINUE RECORD NUMBER: 11 TIME STAMP: 9 -AUG-2019 14:13 Start Date 8/ 9/19 I Answer Date I End Date Start Time 14:12:57 I Answer Time I End Time 8/ 9/19 14:13:06 Caller Station 6468 Selected Station 6449 Caller Circuit 04-09-04 Selected Circuit 04-08-05 Caller COS 11 Selected cos 11 Caller Routing Class 1 Selected Routing Class 1 Caller Switch ID 001 Selected Route Pattern Caller ANI Selected Facility Record Audit conference Audit 1253 Call Type LINE TO LINE Call Status RINGING Access Code Queue Status NULL QUEUE Code validation Queue Time Page 4 EFTA00106744